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| Episode | Date |
|---|---|
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When emotions have most strongly impacted my work – and how I handle that
|
Dec 01, 2025 |
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Something I’m always working on in my practice
|
Oct 31, 2025 |
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Small changes in word choice that can have a big impact with clients
|
Oct 01, 2025 |
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How I’m succeeding – and struggling – with AI
|
Sep 01, 2025 |
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Why you should not just embrace but seek out rejection
|
Aug 01, 2025 |
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Memorable client experiences related to regulation
|
Jul 01, 2025 |
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How to adjust your practice to accommodate new clients gained in an acquisition
|
Jun 02, 2025 |
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Changes I made to foster growth in my business
|
May 01, 2025 |
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Experiences that have enhanced how I see the power of insurance
|
Mar 14, 2025 |
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Why — and how — you should push your boundaries
|
Feb 16, 2025 |
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What you learn after years of working with clients facing retirement
|
Jan 20, 2025 |
|
Mini-episode: The power of accountability
|
Dec 18, 2024 |
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How regulation impacts what I can do with technology
|
Dec 17, 2024 |
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What to do when it’s clear the client-advisor relationship is not a match
|
Nov 07, 2024 |
|
How to resolve staff frustration through clear communication
|
Oct 16, 2024 |
|
How to embrace the Whole Person concept
|
Oct 01, 2024 |
|
Changes I’ve made to embrace regulation and overcome challenges
|
Sep 02, 2024 |
|
What you absolutely should not do in an acquisition
|
Aug 01, 2024 |
|
Unique ways I identify financial solutions for my niche – and how that can help other advisors
|
Jul 01, 2024 |
|
Finding and fostering relationships with centers of influence
|
Jun 03, 2024 |
|
What to do and not do for joint work
|
May 01, 2024 |
|
How I navigate awkward conversations with clients
|
Apr 01, 2024 |
|
Smoothing out some complexities of business transition
|
Mar 01, 2024 |
|
How I ensure that clients understand their finances
|
Feb 01, 2024 |
|
How MDRT Executive Committee members start the year off right
|
Jan 02, 2024 |
|
Unique insights about what makes clients open up or shut down
|
Dec 01, 2023 |
|
Something coming up that I’m excited about in my practice
|
Nov 01, 2023 |
|
Expert insights about what to do in an acquisition
|
Oct 02, 2023 |
|
Quick steps to gain more clients and referrals
|
Sep 01, 2023 |
|
Using the power of unselling to finance education and retirement
|
Aug 01, 2023 |
|
What advisors might not know about working with a culturally specific niche
|
Jun 30, 2023 |
|
Establishing the rules of engagement with your prospect
|
Jun 01, 2023 |
|
Developing processes for enhanced client service and staffing performance
|
May 01, 2023 |
|
How I match my fact-finding to my target market
|
Apr 03, 2023 |
|
Generating the right referrals while offering incentives
|
Mar 01, 2023 |
|
Caring for clients who’ve experienced a lifequake
|
Feb 01, 2023 |
|
How my staff reviews our performance and pursues efficiency
|
Jan 03, 2023 |
|
Overcoming challenges related to multi-generational referrals
|
Dec 01, 2022 |
|
Steps to create consistency through communication and culture
|
Nov 01, 2022 |
|
How to monitor and adjust existing relationships with centers of influence
|
Oct 03, 2022 |
|
Unique gifts I give high-net-worth clients
|
Sep 01, 2022 |
|
How I handled a tough decision in my practice
|
Aug 01, 2022 |
|
Clarifying important information with difficult clients
|
Jul 01, 2022 |
|
When I realized giving is important and how it overlaps with my business
|
Jun 01, 2022 |
|
How I develop camaraderie among staff members
|
May 02, 2022 |
|
Turning referrals into reciprocal introductions
|
Apr 01, 2022 |
|
A client experience when I didn't know what to do
|
Mar 01, 2022 |
|
Finding appropriate ways to discuss insurance at unexpected times
|
Feb 01, 2022 |
|
A specific challenge I have with a client or staff member
|
Jan 03, 2022 |
|
How to make time to give back
|
Dec 01, 2021 |
|
A time when I failed with a client
|
Nov 01, 2021 |
|
Best practices to generate referrals through events
|
Oct 15, 2021 |
|
How to be referred to more high-net-worth clients
|
Oct 01, 2021 |
|
Social media lessons to drive prospecting
|
Sep 15, 2021 |
|
Best practices for consistent production
|
Sep 01, 2021 |
|
Adapting to new and surprising circumstances with staff
|
Jul 30, 2021 |
|
How the pandemic changed how I discuss insurance
|
Jul 01, 2021 |
|
Moments when clients have shown unexpected appreciation
|
Jun 01, 2021 |
|
How to adapt pre-pandemic approaches to show you care
|
Apr 30, 2021 |
|
Mini-episode: How I’ve grown recently
|
Apr 15, 2021 |
|
Becoming a resource to clients and staff when circumstances change
|
Apr 01, 2021 |
|
Is it necessary to scare clients about income replacement?
|
Mar 01, 2021 |
|
Easily overlooked improvements that have happened during tough times
|
Feb 01, 2021 |
|
Success stories from reopening my office – or keeping it closed
|
Jan 04, 2021 |
|
What I do to ensure clients are the right fit
|
Dec 01, 2020 |
|
Mini-episode: My client’s surprise wealth
|
Nov 16, 2020 |
|
My hidden talent and why it helps my business
|
Nov 02, 2020 |
|
Mini-episode: Something most advisors struggle with, but I don’t
|
Oct 15, 2020 |
|
How advisors overcome staffing challenges
|
Oct 01, 2020 |
|
Developing new ideas for customized service and digital marketing
|
Sep 21, 2020 |
|
Mini-episode: Books that have played an impactful role during challenging times
|
Sep 07, 2020 |
|
Lessons advisors apply from other roles they’ve had
|
Sep 01, 2020 |
|
Finding new opportunities to embrace virtual connection
|
Aug 21, 2020 |
|
Significant ways I’m adapting to a new normal
|
Aug 07, 2020 |
|
How the MDRT Foundation has impacted me
|
Jul 31, 2020 |
|
Mini-episode: Safety protocols to make clients and staff more comfortable
|
Jul 22, 2020 |
|
Navigating difficult situations with clients and staff regarding the virus
|
Jul 15, 2020 |
|
Forecasting client needs as the crisis goes on longer
|
Jul 08, 2020 |
|
What sets me apart as an advisor
|
Jul 01, 2020 |
|
Changes I’ve made in response to surprising client reactions during crisis
|
Jun 26, 2020 |
|
How I’m keeping staff engaged while business recovers
|
Jun 19, 2020 |
|
The hardest long-term change to consider in the face of crisis
|
Jun 12, 2020 |
|
Ways that I’m looking out for clients during this crisis
|
Jun 05, 2020 |
|
Dealing with clients’ other sources of financial input
|
Jun 01, 2020 |
|
Long-term planning I’m doing to prepare myself for a slow recovery
|
May 22, 2020 |
|
How going through trying times can lead to new possibilities
|
May 15, 2020 |
|
Communicating with almost-retirees when the market tumbles
|
May 08, 2020 |
|
A hard lesson I learned about staffing
|
May 01, 2020 |
|
How I’m approaching my biggest challenge during quarantine
|
Apr 20, 2020 |
|
More questions to consider in tumultuous times
|
Apr 20, 2020 |
|
Mini-episode: What to say to staff during a period of change and challenge
|
Apr 13, 2020 |
|
Reassuring clients in uncertain times
|
Apr 03, 2020 |
|
What advisors and clients don’t discuss enough about business planning
|
Mar 31, 2020 |
|
Mini-episode: Ways that I show gratitude to clients
|
Mar 16, 2020 |
|
Something I struggle with and how I try to improve
|
Feb 28, 2020 |
|
How you can simultaneously do good and have fun by getting involved in the MDRT Foundation
|
Jan 31, 2020 |
|
The unexpected intricacies of using technology
|
Jan 01, 2020 |
|
Lessons from mistakes in client communication
|
Dec 02, 2019 |
|
Retirement topics clients and advisors should talk about more
|
Nov 01, 2019 |
|
The most extreme thing I’ve done for a client
|
Oct 01, 2019 |
|
Is it better to push too much or too little?
|
Aug 30, 2019 |
|
Something you do that other advisors don’t
|
Aug 01, 2019 |
|
Are you keeping your staff both productive and happy?
|
Jul 01, 2019 |
|
What to do when couples disagree about financial decisions
|
May 31, 2019 |
|
Determining what clients do or don’t have
|
May 01, 2019 |
|
The wildest client experience I’ve had
|
Apr 01, 2019 |
|
The professional benefits of prioritizing your personal life
|
Mar 01, 2019 |
|
My most difficult income protection client
|
Feb 01, 2019 |
|
Why it’s OK to tear up your business plan
|
Jan 02, 2019 |
|
Stories that help explain the need for income replacement
|
Nov 30, 2018 |
|
What advisors wish they knew sooner
|
Nov 01, 2018 |
|
What to do when client information catches you off-guard
|
Oct 01, 2018 |
|
How to spot a good business idea and what to do with it
|
Aug 31, 2018 |
|
When advisors can motivate clients to stop smoking
|
Aug 01, 2018 |
|
How I knew my business plan had to change
|
Jul 02, 2018 |
|
A mistake I made in discussing income replacement coverage
|
Jun 01, 2018 |
|
The differences and universalities of a family business
|
May 01, 2018 |
|
The value of dropping in unannounced with business owners
|
Apr 02, 2018 |
|
How to avoid prospects just looking for a free meal
|
Mar 01, 2018 |
|
Why you shouldn’t ignore clients’ kids
|
Feb 01, 2018 |
|
Improving your time management
|
Jan 02, 2018 |
|
How to talk to millennials about retirement
|
Dec 01, 2017 |
|
Take prospecting beyond the business card
|
Nov 02, 2017 |
|
What you learn from listening to recordings of yourself
|
Oct 02, 2017 |
|
How to get clients to think and talk about retirement
|
Sep 01, 2017 |
|
How to make joint work work for you
|
Jul 31, 2017 |
|
Improve communication with clients and staff
|
Jun 29, 2017 |
|
Why you should hire a coach and how to find the right one
|
Jun 01, 2017 |
|
How workflow and morale impact office efficiency
|
May 01, 2017 |
|
Part 1: The decision that got me to Top of the Table
|
Apr 03, 2017 |
|
Part 2: How to grow beyond Top of the Table
|
Apr 03, 2017 |
|
The client who advanced my career
|
Mar 01, 2017 |
|
Keep yourself and your team motivated
|
Jan 03, 2017 |
|
Network to arrive, strategize to stay
|
Dec 01, 2016 |
|
Make the most of the client’s first meeting
|
Nov 01, 2016 |
|
Can social media benefit your business?
|
Oct 03, 2016 |
|
When to say goodbye to a client
|
Sep 01, 2016 |
|
Strategies to handle objections
|
Aug 01, 2016 |
|
Complying and determining fees based on the DOL fiduciary rule
|
Jul 25, 2016 |
|
Preparing for the DOL fiduciary rule
|
Jul 20, 2016 |
|
Global producers discuss the DOL fiduciary rule
|
Jul 11, 2016 |
|
Stand out to clients
|
Jul 01, 2016 |
|
How to find the right staff member
|
Jun 01, 2016 |
|
Episode 5: Differentiating your agency to attract the right advisors
|
May 09, 2016 |
|
Meet the Nominee: Regina Bedoya
|
May 02, 2016 |
|
Episode 4: Training and technology know-how
|
Apr 14, 2016 |
|
Positioning fair compensation with clients
|
Apr 01, 2016 |
|
Episode 3: Predicting the future of financial services
|
Mar 18, 2016 |
|
Navigating Clients' Emotions
|
Mar 01, 2016 |
|
Agency Principal Series: Episode 2
|
Feb 08, 2016 |
|
Looking Forward to the Unknown: Eszylfie Taylor
|
Feb 01, 2016 |
|
Agency Principal Series: Episode 1
|
Jan 07, 2016 |
|
Jumping Into Things: Alison Murdock
|
Jan 05, 2016 |
|
How to Get Clients and Keep Them Happy
|
Dec 04, 2015 |
|
Top of the Table: W. J. Rossi
|
Nov 02, 2015 |
|
Getting into the Business
|
Oct 01, 2015 |
|
2016 MDRT President: Brian D. Heckert, CLU, ChFC
|
Sep 01, 2015 |
|
Switching to a Fee-Based Practice
|
Aug 24, 2015 |
|
Live from the Annual Meeting: Your best ideas
|
Jun 17, 2015 |
|
Live from the Annual Meeting: Idea Exchange
|
Jun 16, 2015 |
|
Live from the Annual Meeting: Sharing ideas
|
Jun 15, 2015 |
|
Live from the Annual Meeting: Registration
|
Jun 14, 2015 |
|
Live from the Annual Meeting: MDRT Foundation service project
|
Jun 13, 2015 |
|
David Appel: Planning for yourself is planning for your family
|
May 22, 2015 |
|
Episode 4: Top of the Table Tips
|
Apr 13, 2015 |
|
Succession Planning: How to Add Value to Your Practice
|
Mar 16, 2015 |
|
I'm Not Retiring: How to Get Started Succession Planning
|
Feb 09, 2015 |
|
Building a Business
|
Jan 02, 2015 |