MDRT Podcast

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Episodes: 168

Description

In this EXCEL Award-winning series, hear thoughts and suggestions from top MDRT members on issues that financial and insurance professionals encounter in their careers. Contact us at podcast@mdrt.org. MDRT diversity statement: https://www.mdrt.org/diversity-statement The Million Dollar Round Table® (MDRT) does not guarantee the accuracy of tax and legal information and is not liable for errors or omissions. You are urged to check with tax and legal professionals in your state, province or country. The MDRT also suggests you consult local insurance and security regulations and compliance departments, pertaining to the use of any new sales material with clients. Examples are for educational purposes only. Copyright Million Dollar Round Table.

Episode Date
When emotions have most strongly impacted my work – and how I handle that
Dec 01, 2025
Something I’m always working on in my practice
Oct 31, 2025
Small changes in word choice that can have a big impact with clients
Oct 01, 2025
How I’m succeeding – and struggling – with AI
Sep 01, 2025
Why you should not just embrace but seek out rejection
Aug 01, 2025
Memorable client experiences related to regulation
Jul 01, 2025
How to adjust your practice to accommodate new clients gained in an acquisition
Jun 02, 2025
Changes I made to foster growth in my business
May 01, 2025
Experiences that have enhanced how I see the power of insurance
Mar 14, 2025
Why — and how — you should push your boundaries
Feb 16, 2025
What you learn after years of working with clients facing retirement
Jan 20, 2025
Mini-episode: The power of accountability
Dec 18, 2024
How regulation impacts what I can do with technology
Dec 17, 2024
What to do when it’s clear the client-advisor relationship is not a match
Nov 07, 2024
How to resolve staff frustration through clear communication
Oct 16, 2024
How to embrace the Whole Person concept
Oct 01, 2024
Changes I’ve made to embrace regulation and overcome challenges
Sep 02, 2024
What you absolutely should not do in an acquisition
Aug 01, 2024
Unique ways I identify financial solutions for my niche – and how that can help other advisors
Jul 01, 2024
Finding and fostering relationships with centers of influence
Jun 03, 2024
What to do and not do for joint work
May 01, 2024
How I navigate awkward conversations with clients
Apr 01, 2024
Smoothing out some complexities of business transition
Mar 01, 2024
How I ensure that clients understand their finances
Feb 01, 2024
How MDRT Executive Committee members start the year off right
Jan 02, 2024
Unique insights about what makes clients open up or shut down
Dec 01, 2023
Something coming up that I’m excited about in my practice
Nov 01, 2023
Expert insights about what to do in an acquisition
Oct 02, 2023
Quick steps to gain more clients and referrals
Sep 01, 2023
Using the power of unselling to finance education and retirement
Aug 01, 2023
What advisors might not know about working with a culturally specific niche
Jun 30, 2023
Establishing the rules of engagement with your prospect
Jun 01, 2023
Developing processes for enhanced client service and staffing performance
May 01, 2023
How I match my fact-finding to my target market
Apr 03, 2023
Generating the right referrals while offering incentives
Mar 01, 2023
Caring for clients who’ve experienced a lifequake
Feb 01, 2023
How my staff reviews our performance and pursues efficiency
Jan 03, 2023
Overcoming challenges related to multi-generational referrals
Dec 01, 2022
Steps to create consistency through communication and culture
Nov 01, 2022
How to monitor and adjust existing relationships with centers of influence
Oct 03, 2022
Unique gifts I give high-net-worth clients
Sep 01, 2022
How I handled a tough decision in my practice
Aug 01, 2022
Clarifying important information with difficult clients
Jul 01, 2022
When I realized giving is important and how it overlaps with my business
Jun 01, 2022
How I develop camaraderie among staff members
May 02, 2022
Turning referrals into reciprocal introductions
Apr 01, 2022
A client experience when I didn't know what to do
Mar 01, 2022
Finding appropriate ways to discuss insurance at unexpected times
Feb 01, 2022
A specific challenge I have with a client or staff member
Jan 03, 2022
How to make time to give back
Dec 01, 2021
A time when I failed with a client
Nov 01, 2021
Best practices to generate referrals through events
Oct 15, 2021
How to be referred to more high-net-worth clients
Oct 01, 2021
Social media lessons to drive prospecting
Sep 15, 2021
Best practices for consistent production
Sep 01, 2021
Adapting to new and surprising circumstances with staff
Jul 30, 2021
How the pandemic changed how I discuss insurance
Jul 01, 2021
Moments when clients have shown unexpected appreciation
Jun 01, 2021
How to adapt pre-pandemic approaches to show you care
Apr 30, 2021
Mini-episode: How I’ve grown recently
Apr 15, 2021
Becoming a resource to clients and staff when circumstances change
Apr 01, 2021
Is it necessary to scare clients about income replacement?
Mar 01, 2021
Easily overlooked improvements that have happened during tough times
Feb 01, 2021
Success stories from reopening my office – or keeping it closed
Jan 04, 2021
What I do to ensure clients are the right fit
Dec 01, 2020
Mini-episode: My client’s surprise wealth
Nov 16, 2020
My hidden talent and why it helps my business
Nov 02, 2020
Mini-episode: Something most advisors struggle with, but I don’t
Oct 15, 2020
How advisors overcome staffing challenges
Oct 01, 2020
Developing new ideas for customized service and digital marketing
Sep 21, 2020
Mini-episode: Books that have played an impactful role during challenging times
Sep 07, 2020
Lessons advisors apply from other roles they’ve had
Sep 01, 2020
Finding new opportunities to embrace virtual connection
Aug 21, 2020
Significant ways I’m adapting to a new normal
Aug 07, 2020
How the MDRT Foundation has impacted me
Jul 31, 2020
Mini-episode: Safety protocols to make clients and staff more comfortable
Jul 22, 2020
Navigating difficult situations with clients and staff regarding the virus
Jul 15, 2020
Forecasting client needs as the crisis goes on longer
Jul 08, 2020
What sets me apart as an advisor
Jul 01, 2020
Changes I’ve made in response to surprising client reactions during crisis
Jun 26, 2020
How I’m keeping staff engaged while business recovers
Jun 19, 2020
The hardest long-term change to consider in the face of crisis
Jun 12, 2020
Ways that I’m looking out for clients during this crisis
Jun 05, 2020
Dealing with clients’ other sources of financial input
Jun 01, 2020
Long-term planning I’m doing to prepare myself for a slow recovery
May 22, 2020
How going through trying times can lead to new possibilities
May 15, 2020
Communicating with almost-retirees when the market tumbles
May 08, 2020
A hard lesson I learned about staffing
May 01, 2020
How I’m approaching my biggest challenge during quarantine
Apr 20, 2020
More questions to consider in tumultuous times
Apr 20, 2020
Mini-episode: What to say to staff during a period of change and challenge
Apr 13, 2020
Reassuring clients in uncertain times
Apr 03, 2020
What advisors and clients don’t discuss enough about business planning
Mar 31, 2020
Mini-episode: Ways that I show gratitude to clients
Mar 16, 2020
Something I struggle with and how I try to improve
Feb 28, 2020
How you can simultaneously do good and have fun by getting involved in the MDRT Foundation
Jan 31, 2020
The unexpected intricacies of using technology
Jan 01, 2020
Lessons from mistakes in client communication
Dec 02, 2019
Retirement topics clients and advisors should talk about more
Nov 01, 2019
The most extreme thing I’ve done for a client
Oct 01, 2019
Is it better to push too much or too little?
Aug 30, 2019
Something you do that other advisors don’t
Aug 01, 2019
Are you keeping your staff both productive and happy?
Jul 01, 2019
What to do when couples disagree about financial decisions
May 31, 2019
Determining what clients do or don’t have
May 01, 2019
The wildest client experience I’ve had
Apr 01, 2019
The professional benefits of prioritizing your personal life
Mar 01, 2019
My most difficult income protection client
Feb 01, 2019
Why it’s OK to tear up your business plan
Jan 02, 2019
Stories that help explain the need for income replacement
Nov 30, 2018
What advisors wish they knew sooner
Nov 01, 2018
What to do when client information catches you off-guard
Oct 01, 2018
How to spot a good business idea and what to do with it
Aug 31, 2018
When advisors can motivate clients to stop smoking
Aug 01, 2018
How I knew my business plan had to change
Jul 02, 2018
A mistake I made in discussing income replacement coverage
Jun 01, 2018
The differences and universalities of a family business
May 01, 2018
The value of dropping in unannounced with business owners
Apr 02, 2018
How to avoid prospects just looking for a free meal
Mar 01, 2018
Why you shouldn’t ignore clients’ kids
Feb 01, 2018
Improving your time management
Jan 02, 2018
How to talk to millennials about retirement
Dec 01, 2017
Take prospecting beyond the business card
Nov 02, 2017
What you learn from listening to recordings of yourself
Oct 02, 2017
How to get clients to think and talk about retirement
Sep 01, 2017
How to make joint work work for you
Jul 31, 2017
Improve communication with clients and staff
Jun 29, 2017
Why you should hire a coach and how to find the right one
Jun 01, 2017
How workflow and morale impact office efficiency
May 01, 2017
Part 1: The decision that got me to Top of the Table
Apr 03, 2017
Part 2: How to grow beyond Top of the Table
Apr 03, 2017
The client who advanced my career
Mar 01, 2017
Keep yourself and your team motivated
Jan 03, 2017
Network to arrive, strategize to stay
Dec 01, 2016
Make the most of the client’s first meeting
Nov 01, 2016
Can social media benefit your business?
Oct 03, 2016
When to say goodbye to a client
Sep 01, 2016
Strategies to handle objections
Aug 01, 2016
Complying and determining fees based on the DOL fiduciary rule
Jul 25, 2016
Preparing for the DOL fiduciary rule
Jul 20, 2016
Global producers discuss the DOL fiduciary rule
Jul 11, 2016
Stand out to clients
Jul 01, 2016
How to find the right staff member
Jun 01, 2016
Episode 5: Differentiating your agency to attract the right advisors
May 09, 2016
Meet the Nominee: Regina Bedoya
May 02, 2016
Episode 4: Training and technology know-how
Apr 14, 2016
Positioning fair compensation with clients
Apr 01, 2016
Episode 3: Predicting the future of financial services
Mar 18, 2016
Navigating Clients' Emotions
Mar 01, 2016
Agency Principal Series: Episode 2
Feb 08, 2016
Looking Forward to the Unknown: Eszylfie Taylor
Feb 01, 2016
Agency Principal Series: Episode 1
Jan 07, 2016
Jumping Into Things: Alison Murdock
Jan 05, 2016
How to Get Clients and Keep Them Happy
Dec 04, 2015
Top of the Table: W. J. Rossi
Nov 02, 2015
Getting into the Business
Oct 01, 2015
2016 MDRT President: Brian D. Heckert, CLU, ChFC
Sep 01, 2015
Switching to a Fee-Based Practice
Aug 24, 2015
Live from the Annual Meeting: Your best ideas
Jun 17, 2015
Live from the Annual Meeting: Idea Exchange
Jun 16, 2015
Live from the Annual Meeting: Sharing ideas
Jun 15, 2015
Live from the Annual Meeting: Registration
Jun 14, 2015
Live from the Annual Meeting: MDRT Foundation service project
Jun 13, 2015
David Appel: Planning for yourself is planning for your family
May 22, 2015
Episode 4: Top of the Table Tips
Apr 13, 2015
Succession Planning: How to Add Value to Your Practice
Mar 16, 2015
I'm Not Retiring: How to Get Started Succession Planning
Feb 09, 2015
Building a Business
Jan 02, 2015