Gartner ThinkCast

By Gartner

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B Caesar
 May 8, 2022

Description

Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast

Episode Date
Start With Infrastructure and Operations to Navigate 2023’s Business Pressures
20:26

Organizations are facing massive internal and external challenges, such as supply chain disruptions, persistent inflation and labor shortages. While modern businesses need to align strategy, technology and workforce management, the key to fortifying yourself against these obstacles may lie in IT infrastructure and operations. 

 

This episode features Douglas Toombs, a VP Analyst for Infrastructure & Operations and keynote speaker at this year’s Gartner IT Infrastructure, Operations & Cloud Strategies Conference. In this interview, Douglas explains that I&O not only affects people, processes and technology but also how leaders can align all three to create an innovative ecosystem to help their organizations withstand emerging headwinds.



Dig Deeper

Read: A Cost Optimization Strategy for I&O Leaders in Uncertain Times

https://gtnr.it/3XO9lw3

 

Learn: What Any Leader Needs to Know About Cloud Computing

https://gtnr.it/3J6WQYm

 

Discover: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2023

https://gtnr.it/3U5eyhf


Watch: Opening Keynote, Gartner IOCS 2022

https://bit.ly/3kvjfEx

 

Jan 24, 2023
The Secrets to Implementing a Successful Hybrid Work Model
23:04

As economic conditions sour, leaders may be tempted to take back more control over work — by, for example, mandating a rigid return to the office. Our data shows that would be a big mistake. 

 

In this episode, Caitlin Duffy, Director of Research for Gartner’s HR practice, offers guidance on exactly which hybrid work model is most successful — based on Gartner’s survey of 400+ employees and leaders of organizations around the world who have worked consistently under some kind of hybrid-work model since the beginning of the pandemic.

 

She discusses how to:

  • Understand the current state of hybrid work
  • Create a “human-centric” work model
  • Prioritize employee well-being 
  • Rethink your assumptions about the long-term sustainability of hybrid work 



Dig Deeper

 

Download: Evolve Culture and Leadership for a Hybrid World

https://gtnr.it/3C2p4hV

 

Explore: The Future of Work Reinvented Resource Center

https://gtnr.it/36S6aOJ

 

Discover: The 9 Future of Work Trends That Impact Your 2023 Strategy

https://gtnr.it/3Ij2Ugd

Jan 10, 2023
Best of ThinkCast 2022: Recession Proofing, New Hype Cycle Technologies and Data Toolkits
24:40

This year, Gartner ThinkCast covered topics on the forefront of business and technology leaders’ minds. Now, as 2022 rolls to a close, we’re looking back at some of our most popular and thought-provoking conversations of the year. 

 

First, Alexander Bant, Chief of Research for CFOs at Gartner, details nine key actions financial leaders can take today to continue to drive agility and digital transformation — and successfully navigate the next 12 to 24 months.

 

Then, Melissa Davis, VP Analyst at Gartner, advises Gartner clients on the use of customer analytics, shares details about a few of the Gartner 2022 Hype Cycle™ snapshots for emerging technologies, all of which are poised to drive massive transformation in the public and private sectors and earn a whole lot of consumer attention.

 

Finally, Andrew White, Distinguished VP Analyst, and Sarah Turkaly, Senior Principal, Advisory, both at Gartner and whose research focuses on data and analytics, outline how you can use the Gartner Value Pyramid to break down silos, reengineer key decisions and align data with leadership’s mission-critical priorities. 

 

Dig Deeper

 

Download: Gartner’s Essential Guides for Effective Decision Making

https://gtnr.it/3yWDRdZ

 

Webinar: Gartner Hype Cycle for Emerging Technologies, 2022

https://gtnr.it/3C2p4hV

Dec 27, 2022
The Right Way to Measure Investments in Technology
23:50

CIOs are increasingly expected to demonstrate that their investments in business digitalization and information technologies can deliver immediate top-line or bottom-line benefits. 

 

In this episode, Janelle B. Hill, Distinguished VP and Chief of Research for Gartner’s CIO practice, offers guidance to CIOs on showing how their investments are accelerating growth beyond what was previously possible with people and machines, creating “digital dividends.” 

 

Key actions she discusses include:

  • Prioritizing the right digital initiatives
  • Creating an outcome-driven set of metrics
  • Partnering with business-led fusion teams
  • Tapping unconventional talent pools to accelerate impact.

 

Dig deeper

 

Download: Gartner 2023 CIO Agenda eBook

https://gtnr.it/3hzwC5e

 

Explore: Upcoming CIO Conferences

https://gtnr.it/3OwBoga

 

Discover Gartner BuySmart™: Streamline your tech purchase from start to finish.

https://gtnr.it/3hAyjiE

 

Dec 13, 2022
Get Ready for These Technology Trends in 2023
34:40

Technology trends are expected to impact enterprise strategies in the coming three years by enabling organizations to address four key priorities: 

 

- Optimizing resilience, operations or trust

- Scaling vertical solutions, product delivery or everywhere

- Pioneering customer engagement, accelerated responses or opportunity

- Pursuing sustainable technology solutions

 

In this episode, David Groombridge, a Distinguished VP Analyst within the IT Leaders and Technical Professionals team at Gartner, discusses the top strategic technology trends that are critical to understanding how to optimize, scale, pioneer and pursue a sustainable technology roadmap. The intent is to assist in the development of relevant roadmaps to enable reliable and sustainable business growth and outperform the competition.

 

Dig Deeper

 

Download: Your Detailed Guide to the 2023 Gartner Top 10 Strategic Technology Trends

https://gtnr.it/3ggaj3W

 

Explore: Gartner IT Symposium/Xpo™

https://gtnr.it/3OwBoga

Nov 29, 2022
How to Purchase Technology and Avoid Regret
24:59

Enterprise technology purchasing has changed and continues to evolve, but whether that evolution occurs rapidly enough to meet the demands of digital transformation remains to be seen.

A 2022 Gartner survey revealed that 62 percent of recent technology purchases failed to meet respondents’ expectations; only 13 percent said that their purchase both met their expectations and that they did not settle when it came to making their final technology selection to purchase. Still, 85 percent of respondents said they received value from their purchase. What’s behind this disconnect between satisfaction and perceived value? Most often, the answer can be found in the technology purchase process.

 

In this episode, Hank Barnes, Chief of Research on the Gartner Tech & Service Provider team, who focuses on enterprise technology buying behavior, speaks with ThinkCast’s host Karen Stokes Lockhart, Expert Partner, about the challenges tech purchase teams face, how to navigate increasingly complex purchase processes and when to ask for help. 

 

Dig Deeper:


Download: 2023 CIO Agenda: 4 Actions to Ensure Your Tech Investments Pay Digital Dividends 

https://gtnr.it/3hzwC5e

 

Discover Gartner BuySmart: Reduce risk and optimize spend on your next tech purchase.

https://gtnr.it/3hAyjiE

Nov 15, 2022
Strategies for Leading the Next Phase of Growth
16:10

Today, I&O leaders encounter many opportunities to drive change across all facets of their broader organizations. How can IT infrastructure and operations (I&O) deliver rapid transformation across all industries, meet increased need for productivity and remove organizational friction or barriers to change?

 

In this interview, which first aired on the Gartner Live video channel on YouTube, Daniel Betts, Senior Director Analyst at Gartner, covering DevOps, PlatformOps and DevSecOps, and Roger Williams, VP Analyst at Gartner, covering configuration management database and IT asset management, discuss the trends in automation and platform engineering fueling the next stages of digital transformation. They also provide a preview of the keynote themes planned for Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022, “Leading the Next Phase of Growth,” which will be held December 6 – 8, in Las Vegas, NV.



Dig Deeper:

 

Register: Gartner IT Infrastructure, Operations & Cloud Strategies Conference 2022

https://gtnr.it/3U5eyhf

 

Download: Your Detailed Guide to Platform Engineering and Other 2023 Gartner Top 10 Strategic Technology Trends

https://gtnr.it/3ggaj3W

Nov 01, 2022
How to Prepare for the Metaverse
22:32

What is the metaverse? Where is it heading next? Businesses, consumers, finance and the public sector all stand to gain from the many opportunities and new approaches to engagement offered by the metaverse. First, early adopters should understand how to prepare and all that’s required to get started. 

 

In this episode, Tuong Nguyen, a Director Analyst with the Gartner Emerging Technologies and Trends team, who leads research on immersive technologies, metaverse, computer vision and more, speaks with Robert Hetu, a VP Analyst with the Gartner Retail Industry Services team, to relay answers to early metaverse questions around purpose, technology and expectations.



Dig Deeper

 

Download: Your Detailed Guide to Gartner Top 10 Strategic Technology Trends 2023

https://gtnr.it/3ggaj3W

 

Discover: The Gartner 2021-2023 Emerging Technology Roadmap

https://gtnr.it/3D5rUEK

 

Oct 18, 2022
These Emerging Technologies Propel Innovation and Digital Transformation
15:53

NFTs, cloud sustainability and autonomic systems each represent various stages of the hype cycle framework — from Innovation Trigger to the Trough of Disillusionment, and beyond. Why does Gartner expect those technologies will significantly affect business, society and people over the next two to 10 years?

 

As organizations prepare for the next wave of digital transformation, leaders are also navigating talent shortages, ESG — environmental, social and governance challenges — and a rapidly shifting cybersecurity landscape. 

 

This episode features two segments that dive into both themes: First, Melissa Davis, a VP analyst who advises Gartner clients on the use of customer analytics, will share details on a few of the Gartner 2022 Hype Cycle for Emerging Technologies that will drive massive transformation in the public and private sectors, and a whole lot of consumer attention. Then, in an interview first published by our sister channel Gartner Live video, Gartner analyst and 2022 IT Symposium/XpoTM Conference Chair Rita Sallam, Distinguished VP Analyst Tina Nunno and VP Analyst Daniel Sanchez Reina, share a preview of the upcoming event’s keynote, and why each of these issues weigh so heavily on IT leaders today.



Dig Deeper

 

Discover: Gartner Conferences 2022-2023 Calendar

 

Webinar: Gartner Hype Cycle for Emerging Technologies, 2022

https://gtnr.it/3C2p4hV

Oct 04, 2022
How to Motivate Sellers Through the Downturn
21:20

New Gartner research reveals that 89% of sellers report suffering burn-out, and current levels of seller attrition simply are not sustainable, but there are ways to boost and maintain seller motivation — even improve seller performance — despite economic pressures and other challenges that fall well outside sales leaders’ control.

 

In this episode — originally aired by our sister show,  “The Gartner Sales Podcast” — Doug Bushee, senior director analyst covering Gartner’s Sales Enablement Key Initiative, and Betsy Gregory-Hosler, a senior research director for Gartner’s Sales Research Practice, cover the latest findings from Gartner’s Sales Motivation Survey with Alice Walmesley, a director in Gartner’s Expert Advisory team who works closely with cross-industry sales leaders providing quantitative- and research-backed guidance in critical decision areas. Walmesley details the concept of seller ‘drag,’ and why sales leaders should consider impacts on drag separately from seller drive, as well as ways to diagnose and treat ‘drag’ through a more holistic, organizational approach. 

 

Dig Deeper

 

Download: How to Motivate and Retain Your Sales Team: 3 Ways to Focus Seller Energy on Growth
https://gtnr.it/3BltvEb


Subscribe: Gartner for Sales Podcast
https://gtnr.it/3Dv7Zzm

Sep 20, 2022
9 Ways to Play Offense into the Recession
20:19

The 2008-2009 recession brought several key learnings to light for businesses long after they entered recovery. First among those lessons: Executive leaders who took bold, decisive action at the very start of economic contraction saw the greatest gains against their competitors post-recession. 

 

While many business and financial leaders looked forward to relief from burnout and a return to normalcy coming out of the pandemic, instead they now face new stresses: recession risks, talent shortages, and increasing pressure to tighten spending. In this episode — originally aired by our sister show, “CFOs’ Autonomous Future, The Gartner Finance Podcast” — Alexander Bant, Gartner’s chief of research for CFOs, dives deeper into the data, key lessons and takeaways from organizations that successfully navigated the 2008-2009 recession, and details nine key actions financial leaders can take today to continue to drive agility and digital transformation, and successfully navigate the next 12 to 24 months. 



Dig Deeper

 

Download: 9 Actions for Winning Through a Recession: A 2022–2023 Playbook

https://gtnr.it/3Q9UNmj

 

Subscribe: CFOs’ Autonomous Future, The Gartner Finance Podcast

https://gtnr.it/3AITfKl

Sep 06, 2022
Where Social Media Strategies Fall Short
37:59

Since 2020, the pandemic, social justice movements and other significant global events have hastened the evolution of consumer or audience expectations — and criticisms — of social media. Consumers no longer scroll passively through channel feeds, and brands can no longer consider social solely a distribution channel for content. 

 

Businesses and organizations that engage in social media without an up-to-date audience- or community-specific strategy risk diminishing channel impact and ROI, and losing customers. In this episode, originally broadcast on #Hashtags: The Gartner Marketing & Communications Podcast, Dorian Cundick, a vice president with the Gartner for Marketers Advisory Team, and Amber Gallihar Boyes, a director analyst who works with CMOs and heads of communication, discuss the unique expectations for distinct social channels, why and how audience expectations tend to shift, and the organizations that achieved successful engagement, thanks to highly intentional approaches to community building and audience activation. 



Dig Deeper:

 

Download: Digital IQ: Social Marketing Benchmarks

https://gtnr.it/3QueTbS

 

Subscribe: #Hashtags: The Gartner Marketing & Communications Podcast

https://gtnr.it/3Ptymbp

Aug 23, 2022
The Biggest Lessons and Insights from Gartner’s Supply Chain Top 25
21:37

Maintaining current margins in profitability while also achieving targets for sustainability, speed and innovation, often mean the difference between success and lackluster performance. Supply chain leaders are increasingly required to make faster, more accurate decisions, in real time. Environmental, social and governance issues round out the many focal areas competing for leading CSCOs’ attention. What sets the world’s leading supply chain organizations apart from their competitors? 

 

In this episode, originally broadcast on The Gartner Supply Chain Podcast, Mike Griswold, a Research VP on Gartner’s Consumer Value Chain team, and Caroline Chumakov, a Senior Principal Analyst on the Talent and Sustainability team, break down the four macro trends informing supply chain evolution, the rise of the “chief ecosystems officer” and key insights and takeaways for businesses of every size. 

 

Dig Deeper:

 

Download: The Gartner Supply Chain Top 25 for 2022

https://gtnr.it/3QbHFNR

 

Subscribe: The Gartner Supply Chain Podcast

https://bit.ly/3cZEhrg

Aug 09, 2022
Inflation! Looming Recession! Businesses Need a Plan.
19:14

Sixty-three percent of CFOs believe this inflationary period will last at least 12 months, according to Gartner research, which means the financial and economic reality businesses face isn’t going anywhere anytime soon. And on the horizon is a possible recession — something that business leaders find themselves preparing for, or should if they’re not already.

 

In this episode, Alexander Bant, Chief of Research for CFOs at Gartner, and Brian Kropp, a Distinguished Vice President of Research who oversees the research, tools, services and support that Gartner provides to HR leaders, discuss how organizations can not only weather these current macro forces, but also harness opportunities to drive profitable and efficient growth.  

 

Dig Deeper

 

Download: Evolve Culture & Leadership for the Hybrid Workplace

https://gtnr.it/3OUS2W3

 

Watch: Gartner Panel: Top Inflation Concerns for 2022 and Beyond

https://gtnr.it/3yPZYlQ

 

Watch: The CFO’s Playbook for Enhancing Profitability & Driving Digital Acceleration

https://gtnr.it/3Iq31V7

Jul 12, 2022
Is Your Enterprise Value Model Broken?
20:55

You’ve likely heard the phrase “enterprise value model,” but how many of us know exactly what it means — and how to use it to our organization’s advantage? Especially in today’s business environment, which is full of conflicting variables, discontinuity and disruption, we’ve discovered that traditional return-on-investment models fail to properly account for non-financial variables that are critical to value creation.

 

In this episode, Rita Sallam, a Distinguished VP Analyst and Gartner Fellow on the Data and Analytics team, and Donna Scott, a Distinguished VP Analyst in Gartner's Office of the CIO Research, join us to break down a new enterprise value equation that offers leaders a fresh way to view the decisions they make in terms of the impact those decisions deliver to various stakeholders and the value the organization realizes in return — not just in the here and now, but also so far as the long-term health of the business.

 

Dig Deeper

 

Download: 9 Rules for Demonstrating the Business Value of IT

https://gtnr.it/3QESuZR

 

Download: 3 Strategic Actions for Success for Executives

https://gtnr.it/3HdILnG

 

Read: Is Your Enterprise Value Model Undermining Your Ambitions?

https://gtnr.it/3tOwP7G

Jun 28, 2022
What Happens When Your Customer Stops Being Human
16:11

According to our research, 76% of CIOs and 61% of CEOs believe that demand from machine customers will become significant in their industry by 2030. On average, these leaders predict that by that date, over 21% of their revenue will come from machine customers. This suggests a market shift twice as deep and twice as fast as the arrival of e-commerce has been.

 

In this episode, Senior Director Analyst Uma Challa and Director, Analyst Brian Weber, both of who sit in Gartner’s customer service practice, join us to discuss the rapid rise of machine customers and how it will affect leaders across customer service, marketing, sales, data and analytics, IT, and more.

 

Dig Deeper

 

Download: The Future of Customer Service: 5 Emerging Trends To Watch

https://gtnr.it/3zlyfKM

 

Watch: How the CMO Role is Changing to Be More Customer-Centric

https://gtnr.it/38QZ5PS

 

Read: Are Machine Customers Better Than Human Customers?

https://gtnr.it/394HGUb

Jun 14, 2022
How to Link Data to Business Outcomes
17:32

Every business likes to claim that it is “data-driven” or at least “data-informed,” but too often, that’s not the way things actually work. Data is relegated to an IT function, siloed and, in some cases, boils down to simply producing more reports and dashboards. There is, however, a better way, and it relies on successfully linking data to business outcomes.

 

In this episode, Andrew White, a Distinguished VP Analyst for Data and Analytics, and Sarah Turkaly, a Principal, Advisory for Data and Analytics, outline how you can use the Gartner Value Pyramid to break down silos, reengineer key decisions and align data with leadership’s mission critical priorities. 

 

Dig Deeper

 

Learn More: Gartner Data & Analytics Summit

https://gtnr.it/3GltFgW

 

Download: Gartner’s Essential Guides for Effective Decision Making

https://gtnr.it/3yWDRdZ

 

Watch: Link Data to Business Outcomes

https://gtnr.it/3yWDRdZ

May 31, 2022
Sustainability Is a Growing Focus for Execs. Here’s What That Means for You.
22:00

This year’s Gartner’s CEO and Senior Business Executive Survey reveals that environmental sustainability has become a top-10 business priority for the first time ever with more than triple the CEOs citing it than just one year prior. Meanwhile, social responsibility and ESG emerged as the second-largest contributor to CEO focus on corporate issues, increasing 50% year over year. 

 

Here to analyze why sustainability has come to the forefront, how business leaders can advance their sustainability strategies and common pitfalls to avoid are Kristin Moyer, a Distinguished VP Analyst in Gartner's Executive Leadership of Digital Business Growth Strategies practice, and Sarah Watt, a Research Vice President on the Talent and Sustainability team. 

 

Dig Deeper

Explore: Sustainable Business Strategy for a Positive Social and Environmental Impact

https://gtnr.it/3N7XovQ

 

Watch: Progress from Strategy to Action on Sustainability

https://gtnr.it/3w34dcB

 

Watch: Sustainable Agriculture: A View From Bayer’s Supply Chain

https://gtnr.it/38m5faz

May 17, 2022
The Secret to More Creative, Innovative Leadership
23:46

Especially if you work at a large, traditional organization, it’s important to find ways to think more creatively — and drive the actions that come out of these new ways of looking ahead. Your — and your company’s — success depends on it. And that’s where a new approach we call  “rogue thinking” comes in.

 

Here to discuss the newest research on the practice, how to become a rogue thinker, and the many benefits behind it are Penny Gillespie, a Vice President and Gartner Fellow in our Customer Experience and Digital Commerce team, and Whit Andrews, a Vice President and Distinguished Analyst in our Applications and Software Engineering Group. Press play to learn from innovative organizations, understand where others get tripped up and discover seven daily actions to become a rogue thinker.

 

Dig Deeper

 

Download: 3 Strategic Actions for Successful Leadership

https://gtnr.it/3HdILnG


Download: New Ways to Organize for Collaboration and Speed

https://gtnr.it/3EPntgx

May 03, 2022
Organizational Culture and Connectedness is in Crisis
20:56

Our new research shows that just one in four employees feel connected to their organization’s culture. Yet, employees who feel this way experience a 36% boost in performance and retention. You’ve likely heard plenty of conversation about what the workforce now expects from their employers, especially when it comes to culture — and this is exactly why.

 

Here to discuss their research and insights into organizational culture are Alexia Cambon, a Research Director in Gartner’s HR research practice, and Mark Whittle, a Vice President of Research & Advisory, who also works within our HR practice. Listen as they explore changes in how we experience culture and connectedness, how progressive organizations can do a better job fostering these things and what’s on the horizon. 

 

Dig Deeper

Explore: The Future of Work Reinvented

https://gtnr.it/36S6aOJ

 

Download: Redesigning Work for a Hybrid Future

https://gtnr.it/3rpJxsG


Learn More: Gartner ReimagineHR Conference: The Premier Conference for CHROs and Their Teams

https://gtnr.it/3uIaUzS

Apr 19, 2022
How to Attract and Retain Talent When You Don’t Have All the Money in the World
23:49

Sixty percent of HR leaders are significantly concerned about employee turnover, and 62% of candidates have explored a career change in the last year. Top that off with the fact that a recent Gartner survey showed nearly three-quarters of candidates who receive a job offer have at least one other offer on the table, and it’s clear that attracting and retaining talent is a top-of-mind challenge for all business leaders.

 

We also know that 41% of managers report needing to increase base salary an average of 15% to backfill roles. It raises the question, how can leaders attract and retain top talent if their budgets don’t support this level of funding? Graham Waller, a Distinguished VP Analyst on Gartner's digital business leadership research team, and Jamie Kohn, a Research Director in our human resources practice, join us today to discuss just that.

 

Dig Deeper

 

Explore: The Future of Work Reinvented

https://gtnr.it/36S6aOJ

 

Download: Reinvent Your EVP for a Postpandemic Workforce

https://gtnr.it/3sBdyq5


Watch: Manage Attraction Risk Using Labor Market Intelligence

https://gtnr.it/35mBzsi

Apr 05, 2022
What Does a Human Employee Value Proposition Look Like for Frontline Workers?
22:48

Gartner estimates that there are 2.7 billion frontline workers — more than twice the number of desk-based workers. Yet, when it comes to discussing the future of work, the former are too often conspicuously absent from the conversation. 

 

In the second episode of our four-part series around where, how, and when work gets done, Dana Stiffler, a Vice President in Gartner Research with expertise in supply chain talent strategies, and Piers Hudson, a Senior Director in Gartner’s HR Research practice, join us to discuss creating equity between frontline and so-called knowledge workers, the top attraction and retention drivers for frontline workers, and why flexibility, choice and autonomy are key.

 

Dig Deeper

 

Explore: The Future of Work Reinvented

https://gtnr.it/36S6aOJ

 

Download: Strengthen Your Employee Value Proposition

https://gtnr.it/3IyMWes


Watch: The Equity Imperative: How Fairness Improves Performance and Employee Experience

https://gtnr.it/3JxuxzO

Mar 22, 2022
What Comes After the “Great Resignation?"
21:04

Fifty-two percent of respondents to a recent Gartner survey said the pandemic made them question the purpose of their day-to-day job, and 50% said it changed their expectations of their employer. It explains why we’ve been hearing so much about the so-called Great Resignation.

 

In the first episode of a new series around the ever-evolving future of work, Chris Howard, Gartner’s Chief of Research, and Michelle Bazargan, a Senior Director of Strategy and Innovation, discuss how we arrived at the current moment, what leaders can do to adapt and, more so, fuel innovation, and what they expect to see come out of this reckoning.

 

Dig Deeper

Explore: The Future of Work Reinvented

https://gtnr.it/36S6aOJ

 

Download: 3 Strategic Actions for Success in the Year Ahead

https://gtnr.it/3HdILnG

 

Download: Reinvent Your EVP for a Postpandemic Workforce

https://gtnr.it/3sBdyq5

Mar 08, 2022
Your Guide to Inclusive Leadership
23:57

Inclusion, as represented by the “I” in the “DEI” acronym, may come last, but it is an essential part of the puzzle — and the value proposition for employees. This is especially true in the wake of the pandemic and during the so-called great resignation, when it’s more important than ever to treat employees as people first.

In the third and final episode of a three-part series around diversity, equity, and inclusion (DEI), guest host Rob O’Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Christie Struckman, a VP Analyst on Gartner’s CIO Research team. Tune in to hear their wide-ranging discussion on the key principles of inclusion, where we fail to live up to our inclusive ideals, and how every leader can do better.

Dig Deeper

Explore: Diversity, Equity and Inclusion Resource Center

https://gtnr.it/3h1zbt9

Download: Develop Inclusive Leadership for Future Success

https://gtnr.it/3BEcXHb

Download: 3 Strategic Actions for Successful Leadership

https://gtnr.it/3HdILnG

Feb 22, 2022
Why Is Everyone Talking About Equity?
19:28

Here at Gartner, we define equity as the “fair treatment and equality of access to opportunity, information and resources, built through identification and elimination of unfair biases, stereotypes or barriers that may inadvertently exclude underrepresented employees.” It’s a concept that’s rapidly gaining momentum with organizations as they look to advance representation and improve business outcomes.

In the second episode of a three-part series around diversity, equity, and inclusion (DEI), guest host Rob O’Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Emily Strother, a Senior Researcher here at Gartner, where she works with the HR practice on employee experience, the employee value proposition, and DEI. Tune in to their discussion about the key differences between equity and equality, the benefits of working in an equitable organization, and how hybrid work is changing the conversation.

Dig Deeper

Explore: Diversity, Equity and Inclusion Resource Center

Download: How to Measure Your DEI Efforts 

Watch: How to Develop Future-Ready Leaders

Feb 08, 2022
The State of DEI
20:05

Mentions of diversity, equity and inclusion — sometimes shortened to “DEI” — on S&P 500 earnings calls have increased 658% just since 2018. What’s more, nearly nine in 10 Fortune 100 companies list equity as one of their corporate values. We’re making progress on this topic, which is critical to both business and our society, but we’ve got a long way to go.

In the first episode of a three-part series on one of the most pressing issues of our time, guest host Rob O’Donohue, a Senior Director, Analyst in Gartner's CIO Research Group, sits down with Chris Steadley, Gartner’s Global Head of DEI. The two discuss the changes they’ve seen over the past few years, especially in the midst of the ongoing COVID-19 pandemic and movements for social justice, who is ultimately responsible for DEI, and what progressive leaders are doing right — and where they can take steps to do better.

Dig Deeper:

Explore: The Diversity, Equity and Inclusion Resource Center

Download: How to Measure Your DEI Efforts

Learn More: Gartner ReimagineHR Conference: The Premier Conference for CHROs and Their Teams

Jan 25, 2022
A Look Back at 2021 With Gartner’s Chief of Research
19:58

Have you ever wondered how Gartner selects topics to feature in research? Are you curious about how topics evolve throughout the years? Want to know what’s on the schedule for 2022?

In this episode, ThinkCast host Kasey Panetta is joined by Chris Howard, Gartner’s Chief of Research, to talk about key topics from 2021 and 2022. They’ll also talk about his role at Gartner, his favorite pieces of research, and his advice for executives in 2022.

Related Links:

Read: Gartner Research Insights

Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability

Download: Top Strategic Technology Trends

Dec 21, 2021
Gartner’s Top Strategic Predictions for 2022 and Beyond
27:36

From NFTs to widespread internet access to cybersecurity attacks so damaging nations will respond with physical attacks, this year’s strategic predictions will broaden how IT executives think about the future. 

In this episode, ThinkCast host Kasey Panetta is joined by Daryl Plummer, Distinguished Analyst & Gartner Fellow, to discuss Gartner’s Top Strategic Predictions for 2022 and beyond. Daryl shares his favorite prediction, which one was the most controversial and the themes that tie them all together.

Related Links:

Read: You’ll Be Breaking Up With Bad Customers — and 9 Other Predictions for 2022 and Beyond

Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability

Download: Top Strategic Technology Trends

Dec 07, 2021
What Made the Gartner Top Strategic Technology Trends List for 2022
23:27

The Gartner Top Strategic Technology trends will act as force multipliers over the next three to five years. These trends are critical to business, enabling the growth, digitalization and efficiency that organizations need in today’s world. 

In this episode, ThinkCast host Kasey Panetta is joined by Arun Chandrasekaran, Distinguished VP analyst, to discuss some of the trends, including hyperautomation, generative AI, distributed enterprise, privacy-enhancing computation and cloud-native platforms. Arun also explains the three overarching themes that drive the research and shares which technology is his favorite to talk about.

Related Links:

Read More: Gartner Top Strategic Technology Trends for 2022

Download: Top Strategic Technology Trends for 2022 eBook

Download: The 2022 CIO Agenda: Create an Action Plan to Master Business Composability

Learn More: Gartner IT Symposium/Xpo™

Nov 23, 2021
Gartner Keynote: Leading IT in a Disrupted World
17:42

Where we work, where we consume, where we innovate, where we generate business value — all of it has changed in the past two years. This raises a key question for CIOs and IT executives — where next? 

In this episode, ThinkCast host Kasey Panetta is joined by Helen Poitevin, VP analyst and content coordinator for the keynote at Gartner IT Symposium/Xpo 2021 which explored where CIOs and IT executives need to focus and what opportunities exist in disruption.

Related Links:

Read: Where CIOs and IT Leaders Will Go Next

Download: 2022 CIO Agenda: Create an Action Plan to Master Business Composability

Learn More: Gartner IT Symposium/Xpo™

Nov 09, 2021
Prepare Your Organization for Zero Trust
19:40

What is Zero Trust? The Zero Trust security model has become a popular marketing term, but security and risk leaders need to separate the hype from the true business benefits. 

In this episode, ThinkCast host Kasey Panetta is joined by Gartner expert John Watts to talk about Zero Trust. John will share what Zero Trust is, the technical challenges and business benefits, as well as if achieving 100% Zero Trust is even possible.

Related Links:

Read: The Top 8 Cybersecurity Predictions for 2021-2022

Download: Protect your Business Assets with a Roadmap for Maturing Information Security Program

Learn More: Gartner Security and Risk Management Summit 2021

Oct 26, 2021
Make Emerging Tech Your Competitive Advantage
15:01

How does your organization stack up against your peers when it comes to technology adoption? What technology needs to be deployed in the next 12 to 18 months?

In this episode, ThinkCast host Kasey Panetta is joined by Gartner expert Leinar Ramos to talk about Gartner’s Emerging Technology Roadmap. Leinar will share what he thinks is the most interesting technology in the research, two unexpected key trends, and tips on how organizations can use the roadmap alongside the Gartner Hype Cycle for Emerging Technologies.

Related Links:

Read: 3 Themes Surface in the 2021 Hype Cycle for Emerging Technologies

Download: The Gartner 2021-2023 Emerging Technology Roadmap

Watch: The Gartner 2021-2023 Emerging Technology Roadmap Findings Webinar

Learn More: Gartner IT Symposium/Xpo™

Oct 12, 2021
The Rise of the Business Technologist
23:53

Organizations that effectively support business technologists are 2.6x more likely to accelerate digital transformation. 

In this episode, ThinkCast host Kasey Panetta is joined by Jaime Capella, Distinguished VP, to talk about business technologists and the democratization of digital delivery. The increase in the number of business technologists highlights a significant shift in how organizations think about technology and analytics. Technology is no longer reserved solely for IT departments and four out of five technologists work in business areas outside of IT.

Related Links:

Read: 4 Leadership Tactics to Accelerate Digital Business Transformation

Download: Fusion Teams: A New Model for Digital Delivery

Learn More: Gartner IT Symposium/Xpo™

Sep 28, 2021
What’s on the Gartner Hype Cycle for Emerging Technologies, 2021
17:48

Does your organization need NFTs or digital humans? What about physics-informed AI? How will technology drive digital business acceleration for your industry? 

In this episode, ThinkCast Host Kasey Panetta is joined by Brain Burke, Research Vice President, to talk about the Hype Cycle for Emerging Technologies, 2021. We’ll take a look at the three themes for the Hype Cycle, and some of the technologies that drive each one. Brian will also share his favorite technology and one surprising innovation that didn’t make the 2021 list.

Related Links:

Read: 3 Themes Surface in the 2021 Hype Cycle for Emerging Technologies

Download: 2021 Hype Cycles: Innovating Delivery Through Trust, Growth and Change

Learn More: Gartner IT Symposium/Xpo™

Sep 14, 2021
Are You Prepared for a Ransomware Attack?
17:11

How can organizations protect themselves against ransomware? What should they do in the event of an attack? Is paying the ransom legal? In this episode, ThinkCast Host Kasey Panetta speaks with Mark Harris, Senior Director Analyst with Gartner to answer some of the biggest questions surrounding ransomware attacks, talk about the best ways to prevent them, and discuss why we’re seeing more sophisticated versions.

Related Links: 

5 Must-Read Ransomware and Cybersecurity Articles 

3 Steps to Stop Employees From Taking Cyber Bait

Gartner Security & Risk Management Summit

Aug 30, 2021
Behind the Research: Gartner Primary Research
13:55

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research.

In this final episode, host Kasey Panetta is joined by Heather Keltz, Primary Research Vice President, to talk about Gartner Primary Research, a few of the biggest challenges analysts fact and the flagship studies for 2021.

Aug 18, 2021
Behind the Research: Gartner Maverick Research
15:59

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research.

In this second episode, host Kasey Panetta is joined by Frank Buytendijk, Distinguished VP  and Gartner Fellow, the co-lead of the Gartner Maverick Research program to talk about what maverick research is, where the name came from, and some the more outlandish topics.
Aug 03, 2021
Behind the Research: The Gartner Hype Cycle
16:59

In this special three-part series, ThinkCast gives listeners a glimpse behind the scenes into what it takes to create some of Gartner’s most notable research. 

In this first episode, host Kasey Panetta speaks with Jackie Fenn, Distinguished VP Analyst and Gartner Fellow Emeritus in Gartner's CIO Research group, the originator of the Gartner Hype Cycle model. The Hype Cycle has been adopted by news media and other organizations worldwide to explain how technologies move from hype to disillusionment and beyond. 

Related Links:

Gartner Hype Cycle Methodology

Jul 20, 2021
Five Hacks to Accelerate Digital Business
24:37

It’s easy to get lost in the big ideas behind digital acceleration, and not know how to move forward in a tactical way. In today’s episode, Kasey Panetta, Gartner ThinkCast host, speaks with Mary Mesaglio, Distinguished VP Analyst, about five digital acceleration hacks — plus Mary’s favorite all-time hack that you can start implementing with your team today.

Related Links:

9 Hacks to Accelerate Digital Business

Gartner IT Symposium/Xpo™

The IT Roadmap for Digital Business Transformation

Jun 08, 2021
Why You Need Neurodiverse Talent
17:29

Rob O’Donohue, Senior Director Analyst in Gartner’s CIO Research Group, joins Gartner ThinkCast host, Kasey Panetta, to learn more about Rob's research on neurodiverse talent.  Rob shares how organizations can tap into neurodivergent talent pool, the unique attributes these candidates can bring to the organization and how the interview process and workplace should foster an inclusive environment.

Related Links: 

Diversity, Equity and Inclusion Resource Center

Gartner IT Symposium/Xpo™

May 25, 2021
The Secret to Better Decision Making
19:55

Executives make a lot of decisions and stand accountable for outcomes of those decisions. In this episode of Gartner ThinkCast,  host Kasey Panetta speaks with Mike Rollings to talk about reengineering decision making to deliver better outcomes. Mike speaks about how this idea of studying decision making came about and shares the biggest challenges executives face.

May 11, 2021
Why You Shouldn't Ignore Infrastructure-Led Innovation
15:54

Infrastructure and Operations (I&O) has an overall higher level of visibility and credibility with business leaders than it has ever had before. In this Gartner ThinkCast episode, Roger Williams, VP Analyst, joins ThinkCast Host Kasey Panetta to discuss the new position I&O leaders are in today, how they forge ahead and the importance of infrastructure- led Innovation.

Related Links

Gartner’s Top Insights for IT

Gartner IT Infrastructure, Operations and Cloud Strategies Conference

Apr 27, 2021
Gartner Top Security and Risk Trends for 2021
23:23

In this Gartner ThinkCast episode, host Kasey Panetta speaks with Peter Firstbrook, VP Analyst, about the top security and risk management trends for 2021. You'll hear how how Peter’s team decides which trends make the list and why. 

Related Links:

Gartner Security & Risk Management Summit

Apr 13, 2021
How COVID-19 Disrupted Your Employee's Experience
23:19

On this episode of ThinkCast, Gartner host Kasey Panetta talks with Whit Andrews, Gartner Distinguished Vice President Analyst,  about the Gartner 2021 Digital Worker Experience Survey.  The survey featured worker feedback from across the globe, including the United States, Europe, Japan, China and India, on how their lives and productivity changed over the past year

Learn more: Gartner Digital Workplace Conferences

Mar 30, 2021
Gartner Top Data and Analytics Trends for 2021
29:07

From XOps to data fabric and smarter, more responsible AI, Gartner ThinkCast host Kasey Panetta talks with Rita Sallam, Distinguished VP Analyst,  Gartner Fellow, and the lead researcher on the top 10 data and analytics trends for 2021. In this conversation, Rita shares all ten data and analytic trends and why they matter to D&A leaders today.

Mar 16, 2021
The Good, the Bad and the Hybrid Future of Work
21:49

With an increase in remote working, organizations are grappling with future workforce models. Hybrid workforce models can create challenges but also increase agility and resilience.  

 

In this episode of Gartner ThinkCast, host Kasey Panetta speaks with Alexia Cambon, Research Director, to talk about the pros and cons of a hybrid workforce. Alexia shares common barriers that prevent executives from fully-embracing hybrid workforce models and what a hybrid model means for on-site employees. 

Related Links: 

Read eBook: Dispel 7 Myths to Prepare for a Hybrid Future of Work

Learn more: Gartner ReImagine HR Conference

Read article: Are You a Hybrid Workforce Champion or a Laggard?

Mar 02, 2021
The Rise of Digital COVID-19 Vaccine Certificates
18:15

Have you thought about how vaccine passports or certificates will affect your workplace? As vaccine rollouts increase around the world, organizations need to start thinking about the strategies for their own employees. 

In this episode, Gartner ThinkCast Host Kasey Panetta speaks with Donna Medeiros, Sr Director Analyst, about digital vaccine certificates and how vaccine distribution is impacting workplaces today. 

If you missed our first episode on vaccine strategy with Donna, listen now.

Related Links:

Read More: Smarter With Gartner

Visit: Gartner's Complimentary COVID-19 Resource Center

Watch Webinar: The Impact of the COVID-19 Vaccine on Your Strategy

Feb 16, 2021
Gartner CIO Resolutions for 2021
31:04

While a typical New Year's resolution might be to eat healthier or find time to focus on a new hobby, resolutions for 2021 probably look a little bit different

In this episode, Gartner ThinkCast Host, Kasey Panetta speaks with Michelle Bazargan, Sr Director Analyst, to discuss the Gartner CIO Resolutions for 2021.

Related Links

Attend the Conference: Gartner IT Symposium/Xpo®

Download the eBook: Top Priorities for IT: Leadership Vision for 2021

Read the Article: 10 CIO Resolutions for 2021

Feb 02, 2021
Gartner Experts Explain Top Strategic Predictions for 2021 and Beyond
27:35

Today it is clear that businesses need a reset, not only due to the COVID-19 pandemic, but because technological advances demand it. In this episode, Mary Mesaglio, Distinguished VP Analyst, and Daryl Plummer, Managing Vice President, connect virtually to discuss the Gartner Top Strategic Predictions for 2021 and Beyond. Trends such as neuromorphic computing, dna storage and virtual experiences might be a bit futuristic, but are imminent. 

Related Links:

Read more: Gartner Top 10 Strategic Predictions for 2021 and Beyond

Attend event: CIO Conferences

Download eBook: Gartner Top Strategic Technology Trends 2021

Jan 19, 2021
Why Executives Need a COVID-19 Vaccine Strategy
14:24
Is your organization prepared with a COVID-19 vaccine strategy? From mandatory vaccinations to keeping employees safe, there are many layers to the distribution strategy. These conversations will vary depending on geography and organizational setup, but all business leaders need to anticipate questions that will arise and scenario planning. In this episode, Gartner ThinkCast Host Kasey Panetta speaks with Donna Medeiros, Sr Director Analyst, about a few of the considerations and challenges business leaders need to address.

Related Links:

Learn More: Gartner COVID-19 Resource Center

Read More: 5 Questions Business Leaders Should Ask as COVID-19 Vaccines Roll Out

Attend Webinar: Panel Discussion: What the COVID-19 Vaccine Rollout Means for Your Enterprise

Read More: Smarter With Gartner

Jan 05, 2021
Gartner ThinkCast Tells the Story of 2020
17:38

As we near the beginning of a new year, we’re turning our attention back to the ThinkCast episodes that highlight the events of the past year. These episodes tell the story of 2020: a worldwide pandemic, unprecedented disruption, protests, and an uncertain path forward. 

From our extensive series on COVID-19, diversity, equity and inclusion, and top trends coverage to our thought leadership on how organizations need to think about the future of the business, Gartner ThinkCast brought Gartner insights directly to you.

On behalf of our podcasting team, thank you for joining us on our journey of 2020 and we’ll see you next year.

Related Links:

Download: How to Build A Resilient Organization

Learn More: Gartner Diversity, Equity and Inclusion Resource Center

Read More: Why Now Is the Time to Accelerate Digital

Download: Guide to Scenario Planning for Functional Leaders

Dec 22, 2020
Key Takeaways From the 2021 CIO Agenda
22:54

COVID-19 changed the CIO's relationships with the C-suite and they must continue to adapt for the road ahead.  In this episode, we reveal the most important takeaways from the Gartner 2021 CIO Agenda.

Gartner ThinkCast host Kasey Panetta interviews Andy Rowsell-Jones, distinguished VP analyst with Gartner's CIO & Executive Leadership Research team about the four key activities that distinguishes top organizations from the rest. 

Related Links:

Read more: CIO Agenda 2021: Invest in Your Supply Chain (Before It’s Too Late)

Download guide: The 2021 CIO Agenda: Seize This Opportunity for Digital Business Acceleration

Read more: CIO Agenda: Focus on Digital Products and Self-Service Options

Dec 08, 2020
How to Maximize AI Success (and What to Avoid)
14:26

Nearly half of CIOs say they now employ artificial intelligence (AI) or intend to within the next 12 months. But how to make AI a core IT competency still eludes most organizations. In this epsiode, Gartner ThinkCast host Kasey Panetta interviews Whit Andrews, Vice President and Distinguished Analyst at Gartner. Whit shares five crucial habits for successful AI programs and one major mistake that organizations tend to make.

Related Links:

Download: Gartner Emerging Technology Roadmap

Read more: 5 Habits of Organizations With Successful AI

Learn more: Gartner CIO Conferences

Nov 24, 2020
Gartner Experts Explain Strategic Technology Trends for 2021
19:30

This year's top strategic technology trends highlight those trends that will drive significant disruption and opportunity over the next five to 10 years.  Hyperautomation, AI engineering and distributed cloud are among the nine technologies that have significant transformative potential.  In this episode, Kasey Panetta, Gartner ThinkCast Host, hears from Mary Mesaglio, Distinguished VP Analyst, and Brian Burke, Research VP as they discuss the trends. Mary and Brian share the trends they find most interesting and what will have the most impact.

Nov 10, 2020
7 Characteristics of Successful Digital Leaders
22:37
What are the seven characteristics of a successful digital leader? In this episode, Gartner ThinkCast host Kasey Panetta interviews Mary Mesaglio, Distinguished VP Analyst about her recent research that dives into how leaders need to think differently in a digital world.
Oct 27, 2020
Why Employee Work Hacks Aren't Sustainable
20:33

Increasing pressure to keep pace has HR executives scrambling to hire and retain talent prepared for agility. 

In this episode, Gartner VP Caroline Walsh explains to Jackie Wiles, Associate Content Director, why organizations must prioritize resilience, not just efficiency, to succeed. The need to respond at speed to the impact of the pandemic revealed that years of focusing heavily on efficiency had often led to organizational fragility and vulnerability. Now organizations must adjust. During this interview, Walsh Walsh discusses the highs and lows for employees as organizations try to build more
sustainable processes and work design.
Oct 13, 2020
Advancing Diversity, Equity and Inclusion: Why Traditional Recruiting Doesn't Work in 2020
20:20
In this episode of ThinkCast, host Kasey Panetta interviews Dion Love, a Vice President of Advisory Services at Gartner.  In order to deliver on diversity, equity and inclusion initiatives, leaders must take a look at how the traditional hiring process needs to change for organizations to create diverse digital workforces.
Oct 08, 2020
Advancing Diversity, Equity and Inclusion: How to Confront Marginalization in the Workplace
26:18

In part 2 of the Gartner ThinkCast special series on the Executives Role in Advancing Diversity, Equity and Inclusion, Kasey Panetta interviews Christie Struckman, VP Analyst to talk about confronting behaviors that marginalize underrepresented employees.

Christie explains that any employee can marginalize or be the target of marginalization and once these behaviors are recognized, they must be confronted.

Sep 24, 2020
Select the Right Digital Initiatives to Drive Digital Acceleration
28:35

2020 has caused many organizations to push digital initiatives forward at unprecedented speed. This acceleration of digital business means making choices on what initiatives move forward or slow down. 

Hung LeHong, VP and Gartner Fellow, joins Gartner ThinkCast to discuss the framework for digital business acceleration and how to use the five lanes to prioritize your digital initiatives for better results.

Sep 15, 2020
Advancing Diversity, Equity and Inclusion: What Organizations Get Wrong
22:39

In this Gartner ThinkCast special series on the Executives Role in Advancing Diversity, Equity and Inclusion, Kasey Panetta interviews Lauren Romansky, Managing VP of Gartner’s HR practice. Lauren explains how the summer of 2020 has presented a real opportunity for change.

Employees across the globe are engaging in discussions of racial justice, leaders are seizing this moment to consider their role and opportunities to advance diversity, equity and inclusion at their organizations. 

Related Links

Learn More: Gartner Diversity, Equity and Inclusion Resource Center

Read More: Making the Case for Diversity, Equity and Inclusion During Disruption

Attend Webinar: How HR Can Sustain Diversity & Inclusion to Create Change in Moments of Unrest

Sep 10, 2020
Gartner Hype Cycle for Emerging Technologies, 2020: Part 2
29:50

Featured at the Gartner Symposium IT/Xpo®, the Hype Cycle for Emerging Technologies, 2020 highlights the 30 emerging technologies with significant impact on business, society and people over the next five to 10 years.

In the second episode of our two-part series, we'll talk through the final three trends with experts Brian BurkeNick Heudecker, Svetlana Sicular and Sylvain Fabre

Sep 01, 2020
Gartner Hype Cycle for Emerging Technologies, 2020: Part 1
15:38

Featured at the Gartner Symposium IT/Xpo, the Hype Cycle for Emerging Technologies, 2020 highlights the 30 emerging technologies with significant impact on business, society and people over the next five to 10 years.

In the first episode of our two-part series, we'll explore how the hype cycle is created, the year's trends and featured technology. In this episode, Kasey Panetta speaks with Gartner analysts, Brian BurkeYefim Natis and Avivah Litan to discuss their research.

Aug 18, 2020
Are You Prepared for the Future of Work?
30:01

Workforce planning, employee performance and employee experience have all taken on a new meaning post COVID-19.

In this episode of Thinkcast, Heather Levy, Vice President of Content Marketing at Gartner has a conversation with Adriana Duque Hughes, Senior Director for Gartner’s HR practice to talk about the changes HR executives and employees are facing and how that trickles down to expectations. This interview dives into the concept of future of work and some specific trends in this uncertain time.

Aug 04, 2020
Spot the Fakes in a Counterfeit World
35:50

From olive oil to pharmaceuticals to news, fakes are everywhere. In this episode, Gartner ThinkCast host Kasey Panetta speaks with Avivah Litan, Vice President and Distinguished Analyst, about the current state of counterfeits and the dangers they pose to consumers. We’re also going to learn how to distinguish genuine products and contents from their fake counterparts and what industries are most at risk. 

Jul 21, 2020
Balance Safety, Privacy and Productivity When Employees Return to Work
30:09

What if organizations thought about privacy not as something dictated by laws, but rather driven by principles? In this ThinkCast episode, Gartner analyst Bart Willemsen explains why companies should be taking a risk-based approach to privacy and what that means for balancing safety, productivity and privacy.

Related Links:

Read More: 7 Security Areas to Focus on During COVID-19

Download Guide: The Executive’s Guide to Returning to the Workplace

Learn More: Gartner Diversity, Equity and Inclusion Resource Center

Read More: Gartner Top 9 Security and Risk Trends for 2020

Jul 07, 2020
Post-COVID-19: Reset Your Business Strategy
26:29

As organizations begin to recover from COVID-19, a critical question remains unanswered: How must business strategy change to meet reset goals and ambitions. In this episode of Gartner ThinkCast, Gartner Associate Director of Content Marketing , Jackie Wiles speaks with Chris Howard, Gartner Chief of Research. Chris shares new research on a framework to help business leaders navigate the phases of pandemic recovery and reset strategy in these highly disrupted times.

Jun 23, 2020
How Gamification Plays a Role in the Fight Against COVID-19
24:07

What is gamification? How might it impact the spread of COVID-19? Gartner ThinkCast host Kasey Panetta is joined by Brian Burke, Research Vice President at Gartner and author of Gamifiy: How Gamification Motivates People to Do Extraordinary Things. In this episode, Brian discusses the use of gamification and technology to curb the spread of the virus. He also notes the role that culture plays on implementation and what that might mean for the future.

Related Links:

Read More: How Gamification Boosts Consumer Engagement

Watch Webinar: Leading Through COVID-19: Cross-Functional Strategy for Returning to the Workplace

Get the Book: Gamifiy: How Gamification Motivates People to Do Extraordinary Thing

Read More: How to Communicate Important COVID-19 Data

Jun 09, 2020
Make Smart Spending Decisions
16:32

Enterprise leaders face unprecedented budget pressure as the COVID-19 pandemic continues, but that urgency only increases the need to assess all cost decisions strategically. In this episode, Cesar Lozada, Senior Principal Analyst, Gartner, describes how enterprise leaders can use the Gartner cost optimization decision framework to evaluate both the risks and benefits of cost proposals — to hold down costs and still fund future growth.

Related Links: 

Gartner Cost Optimization Framework

May 26, 2020
How Supply Chain Leaders Navigate the Phases of COVID-19 Recovery
31:19

Supply Chain has been on the front lines of the pandemic.  It’s a critical business function and the people who work in it are particularly important, given how much we all rely on them. 

Gartner host Heather Pemberton Levy introduces this live interview, recorded in late April, between Chris Howard, Gartner Chief of Research and Michael Uskert, Chief of Research for our supply chain practice. They discussed how supply chain leaders can manage the three phases of response, recovery and renewal.

Related Links:

Read more: 2 Best Practices for Rebooting the Supply Chain

Learn more: Gartner for Supply Chain Leaders

Read more: Improve Transporation Worker Safety During COVID-19

Learn more: Gartner Coronavirus Resource Center

May 12, 2020
Coronavirus: Securing the Business in a Shifting Landscape
35:05

COVID-19 has changed the way businesses around the world operate. Many of these changes — the shift to working remotely, an increase in automation, and the addition of new technologies — have direct consequences in security and risk. And with an uptick in cyber incidents, it’s vital that security and risk management leaders understand vulnerabilities and prepare for changes -- all while thinking about cost management in the face of volatile markets and limited resources.

In this final episode of Gartner ThinkCast’s Special COVID-19 series, host Kasey Panetta interviews experts Richard Addiscott, Senior Director, Katell Thielemann, VP Analyst, and Jeffrey Wheatman, VP Analyst from Gartner’s Security and Risk practice.

Related Links:

Read more: 7 Security Areas to Focus on During COVID-19

Learn more: Gartner Coronavirus Resource Center

Read more: Smarter With Gartner COVID-19 Articles

Apr 28, 2020
Coronavirus: Help Employees Manage the Emotional Toll of COVID-19
32:38

During this time of disruption, it’s vitally important that employees take care of themselves first in order to be an asset to their organization. In this episode Gartner Host Heather Pemberton Levy speaks to Christie Struckman, Vice President and Analyst in Gartner CIO research group about how to help your employees manage the emotional toll of the Covid- 19 crisis. Christie, who holds a doctorate in organizational behavior, shares her views on how leadership and managers can help employees manage the stress, fear and uncertainty that come with a pandemic of this size and scale. Christie’s research focuses on the psychological elements of leadership. Now she’s helping clients address the challenges of leading their teams through this particularly disruptive environment. 

Related Links:

Read more: Manage Employee Stress With Flexibility and Transparency

Read more: Smarter With Gartner COVID-19 Articles

Learn more: Gartner Coronavirus Resource Center

Apr 23, 2020
Coronavirus: How to Support Your Remote Employees
33:04

Do you think remote employees are more or less productive? The answer might surprise you. In this episode of Thinkcast, a part of Gartner’s coronavirus series, Gartner Host Kasey Panetta introduces a conversation that took place remotely between Gartner’s Heather Pemberton Levy and Brian Kropp. Brian, the chief of Gartner’s HR practice, shares recent research that focuses on employee satisfaction and productivity.

Related Links:

Explore Gartner Resource Center: Lead Your Organization Through the Disruption of Coronavirus

Read more: 9 Tips for Managing Remote Workers

Read more: Smarter With Gartner COVID-19 Articles

Apr 21, 2020
Coronavirus: Leadership Priorities to Support People and Sustain the Organization
32:52

In this Gartner Thinkcast special episode, Host Heather Pemberton Levy is joined by  Chris Howard, Gartner Chief of Research to discuss ways executives can support employees and sustain the organization through the response and recovery from COVID-19.  In his role, Chris has a unique view into Gartner expert research, inquiry conversations and what’s on the horizon for research.

Apr 14, 2020
Coronavirus: Actions for Strong Leadership During a Pandemic
24:38

In this Gartner ThinkCast Special COVID-19 Series episode, Host Heather Levy is joined by Gartner Distinguished Vice President and Analyst, Mary Mesaglio. Mary joins from her home office  in Barcelona, Spain to discuss methods for strong leadership during pandemic disruption. Mary provides practical advice that leaders apply now and moving forward.

Related Links:

Read more: Smarter With Gartner COVID-19 Articles

Learn more: Gartner Coronavirus Resource Center

Attend webinar: Remote Work During COVID-19 and Beyond

Apr 07, 2020
Coronavirus: Boost Business Continuity Management Across the Enterprise
17:43

In this Gartner ThinkCast Special COVID-19 Series episode, Host Kasey Panetta is joined by Gartner Vice President, Roberta Witty. Roberta shares her unique perspective coordinating research across HR, IT, supply chain, risk and marketing functions during this period of disruption. She speaks to the challenges in business continuity, lessons to be learned and missteps to avoid in organizational response.

Related Links:

Explore Gartner Coronavirus (COVID-19) Resource Center: Lead New Ways of Working

Read more: Smarter With Gartner COVID-19 Articles

Read more: 4 Actions to Be a Strong Leader During COVID-19 Disruption

Mar 31, 2020
Coronavirus: Lead Your Organization Through Disruption
21:29

With the rapid spread of Coronavirus or COVID-19, leaders must prepare for how to manage and respond to the impact of a global pandemic. Heather Pemberton Levy and co-host Kasey Panetta present a special edition of Gartner Thinkcast. 

In this episode, we talked with Gartner experts from our IT, supply chain, HR, and risk practices to learn how executives should be responding, where they are vulnerable to misstep and what questions are on the minds of leaders from each practice.

Related Links:

Explore Gartner Resource Center: Lead Your Organization Through the Disruption of Coronavirus

Read more: 10 Pillars of Pandemic Preparation

Read more: Coronavirus: CIO Areas of Focus During the COVID-19 Outbreak

Mar 16, 2020
Continuous Foresight: The Emerging Digital Society
25:01

A quick programming note to all of our listeners. This podcast was recorded on February 3rd 2020, long before the Covid 19 coronavirus became a pandemic. On behalf of the Continuous Foresight team and Gartner, we remain confident in the ability of our clients to continue to lead and create a better future for all of us - even when working through times of unprecedented disruption. 

Do you wonder what’s next after digital transformation? Frank Buytendijk, distinguished VP analyst, Gartner, joins Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to talk about his research on the future and a post-transformation digital society.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Mar 13, 2020
Gartner Marketing Priorities for 2020
34:31

Where are CMOs spending their budget? From content to agencies, modern marketers have a lot to support with finite resources.  In this interview, Gartner expert Christopher Ross shares the highlights from the Gartner CMO Spend Survey and gives insight into what the results mean for the marketing industry. Learn where your peers are spending and how to build a marketing organization fit for 2020.

Related Links

Read More: 4 Key Findings in the Annual Gartner CMO Spend Survey 2019-2020

Learn More: Gartner Marketing Symposium/Xpo

Read More: 3 Questions CMOs Must Answer in 2020

Read More: CMO Spend Survey Deep Dive: Insights and Analytics as Key Enablers of Marketing Strategy

Learn More: The Annual CMO Spend Survey

Mar 03, 2020
Continuous Foresight: Methods for Futurists
23:52

What does it take to be a futurist? Continuous Foresight guest Jerome Glenn, Executive Director of the Millenium Project, joins hosts Marty Resnick, Steve Shapiro, and Kevin Gabbard to discuss what makes a futurist successful, research methodologies and how to create impact for your organization.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Feb 28, 2020
How to Get Transformation Right
32:00

Do you know the three magical ingredients for a successful digital transformation? Wouldn’t it be great if there were ‘hacks’ for culture change? Hear from Gartner expert Mary Mesaglio to understand how organizations approach these initiatives and leverage culture to accelerate change. Learn where organizations typically get stuck and specific tactics to move forward.

Related Links

Learn more: Gartner IT Symposium/Xpo™

Read more: Avoid These 9 Corporate Digital Business Transformation Mistakes

Read more: 10 Culture Hacks for Digital Transformation

Download now: Speed Up Your Digital Business Transformation

Feb 18, 2020
Continuous Foresight: Skills for Inventing the Future
24:46

Are you equipped to explore the future of any topic?  Do you have the required skills? Dr. Andy Hines, Foresight Program Coordinator and Professor at the University of Houston, joins Gartner Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to talk about his experience running a foresight program and the critical skills that he focuses on to prepare his students for foresight work.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Feb 14, 2020
Gartner CIO New Year's Resolutions for 2020
30:29

The beginning of the year is a popular time for resolutions. Did you plan to work out more, eat better or read more? Professional resolutions aren’t that different from personal ones. They should focus on ways to reduce waste (both time and resources) and develop skills in new areas. Gartner expert Tina Nunno shares the list of 10 New Year’s resolution ideas for 2020 to help CIO and IT leaders grow through the year.

Related Links:

Read More: 10 CIO Resolutions for 2020

Learn more: Complimentary Report: 2020: Gartner CIO Agenda

Read More: Smarter With Gartner

Feb 04, 2020
Continuous Foresight: Iterative Change Techniques
28:24

Bring your strategy toolkit into the future with Continuous Foresight tools. René Rohrbeck, Professor of Strategy and Foresight, Innovation &Transformation Chair at EDHEC Business School in Lille, France, is back for part two of the continuous foresight discussion. This time he tackles how organizations can use Continuous Foresight tools to connect external trends and insights with critical internal decisions — and define the partnerships that will span the business ecosystem. The first discussion took place on January 17.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Jan 31, 2020
Gartner 2020 CIO Agenda: Winning in the Turns
33:47

Fit organizations outperform fragile ones during uncertainty and unexpected “turns” such as economic shifts and acquisitions. Hear from Gartner Distinguished Vice President Andy Rowsell-Jones on what separates the fit from the fragile, why organizations that lean into uncertainty come out stronger and what IT leaders and other business executives can learn from the Gartner 2020 CIO Agenda.

Related Links

Read more: The Gartner 2020 CIO Agenda: Winning in the Turns

Learn more: Complimentary Report: 2020: Gartner CIO Agenda

Learn more: Gartner IT Symposium/Xpo

Jan 21, 2020
Continuous Foresight: Leading Through Uncertainty
24:18

Are you prepared to manage your strategy through an uncertain future? Have you led a critical decision by presenting a paradox? René Rohrbeck, Professor of Strategy and Foresight, Innovation & Transformation Chair at EDHEC Business School in Lille, France, joins Continuous Foresight hosts Marty Resnick, Kevin Gabbard and Steve Shapiro to discuss the development of foresight its’ growing importance in strategy discussions and ways to use uncertainty to enterprise advantage. This is part one of that discussion. Join us on January 31 for part two, which will focus on tools and tactics used to connect external trends and insights.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Jan 17, 2020
Gartner Top Strategic Predictions for 2020 and Beyond
35:04

Wouldn’t it be great if you could see what lies ahead for your business? We sit down with Gartner expert Daryl Plummer to find out which trends you should have on your radar. From AI to cryptocurrency to online shopping, these trends are changing how we live and what it means to be human.  We also discuss the laborious process of developing predictions and why you must act.

Related Links

Read More: Gartner Top Strategic Predictions for 2020 and Beyond

Learn more: Gartner IT Symposium/Xpo™

Read More: Smarter With Gartner

Jan 07, 2020
200: Best of Gartner ThinkCast Episodes of 2019
43:19

Sit back and listen as we revisit some of our favorite episodes from Gartner ThinkCast in 2019. Wondering what our most popular episode of this year was? It was far and away an interview with Gartner expert Brooke Selassie on digital business transformation models. We'll revisit this interview along with some previously-unreleased audio and take a look at other highlights from external guests. Lastly, we'll take a deeper dive into the Gartner LinkedIn Live series.

RELATED LINKS
Smarter with Gartner

Dec 24, 2019
An Interview With Malcolm Gladwell: Fast Tech, Slow People
33:34

The ATM. Audio books. The telephone. Now part of our everyday lives, it took years before these innovations hit mainstream adoption. Hear from author Malcolm Gladwell on why this gap between innovation and adoption exists and the societal paradigm shifts needed for innovation to take off. Then take a peek into his new book, Talking To Strangers, which explains why what we think we see in others isn’t always the truth. This replay of a live broadcast features audience Q&A.

Related Links

Learn more: Gartner IT Symposium/Xpo™

Read more: 3 Reasons Why VR and AR Are Slow to Take Off

Read more: Top Trends on the Gartner Hype Cycle for Artificial Intelligence, 2019

Learn more: Malcolm Gladwell Books

Dec 23, 2019
Continuous Foresight: Developing a Sustainable Business
26:10

The world is fast changing. Leaders are struggling to keep up, much less look ahead. Is continuous foresight part of your organization’s DNA? Dejan Paravan, Chief Innovation Officer at European energy trading company GEN-I, joins Continuous Foresight hosts Marty Resnick and Kevin Gabbard to discuss the role of innovation in business and how his organization developed a sustainable business through continuous innovation and intentional thinking about what lies ahead. 

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Dec 13, 2019
Gartner IT Symposium/Xpo Keynote Highlights
34:16

Place yourself in the middle of the world’s most important gathering of CIOs and IT executives for a conversation with two of this year’s keynote presenters on the major research featured on the big stage. Don Scheibenreif, Vice President, Distinguished Analyst with Gartner’s Customer Experience research group and Mbula Schoen, Senior Principal Analyst in the Program and Portfolio Management team explain Gartner’s new concept of TechQuilibrium and how organizations can achieve the optimal balance between traditional and digital business. They discuss how CIOs can manage conflicting customer priorities, reach the “everything customer,” and the important role CIOs play in leading digital society. This replay of a live broadcast also features answers to audience questions on how CIOs impact culture and how the future of work changes the role of the CIO.

Related Links

Learn more: Gartner IT Symposium/Xpo™

Read more: Gartner Keynote: Find Your Digital Business TechQuilibrium

Read more: How CIOs Design for the Everything Customer

Watch now: Leading the Digital Society

Dec 10, 2019
Mastering Leadership Politics
36:00

Culture. It’s the No. 1 challenge executives face in the digital era. Gartner expert Tina Nunno offers practical advice for CIOs and IT leaders on how to tackle the challenge head on, with a mix of Machiavellian strategies and political maneuvering — including how to know if you’re predator or prey within your organization and when to move from defense to offense. If IT is not within your purview, listen in because the tips Tina shares help all executives navigate the C-suite. Bonus: Audience Q&A.   

RELATED LINKS

Buy book: The Wolf in CIO’s Clothing, by Tina Nunno

Take quiz: Are You a Wolf CIO? 

Learn more: Gartner IT Symposium/Xpo™

Read more: Why CIOs Need to Move From Offense to Defense

Watch now: CIO Power Politics: How to Say No Assertively

Watch now: CIO Power Politics: Discover Hidden Agendas

Dec 03, 2019
Your Business Plan is Science Fiction
31:51

Why should a business utilize science fiction? What do you think your business plan is? That’s the message of Brian David Johnson, a leading expert on science fiction prototyping and threatcasting. Threatcasting is a sub-genre of forecast that details future threats and how the organization can track threat development and know when to respond. Brian David Johnson joins Continuous Foresight to walk us through why threatcasting is effective and how you can use it in your forecasting work.

Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Meet Brian David Johnson

Brian David Johnson is a Professor of Practice at Arizona State University’s School for the Future of Innovation in Society, and a Futurist and Fellow at Frost & Sullivan. He also works with governments, militaries, trade organizations and startups to help them envision their future. He has over 30 patents and is the author of a number of books of fiction and nonfiction, including Science Fiction PrototypingScreen Future: The Future of Entertainment, Computing and the Devices We LoveHumanity and the Machine: What Comes After Greed?; and Vintage Tomorrows: A Historian and a Futurist Journey through Steampunk into the Future of Technology. His writing has appeared in publications ranging from The Wall Street Journal and Slate to IEEE Computer and Successful Farming, and he appears regularly on Bloomberg TV, PBS, Fox News, and the Discovery Channel. He has directed two feature films and is an illustrator and commissioned painter.

Nov 29, 2019
199: Don’t Think So Much: The Key to Digital Transformation
56:09

IT definitely puts the digital in digital transformation, but now it’s time for IT to drive the transformation side of it, too. IDEX CIO Jim MacLennan (33:13) joins us with a simple message for IT: Stop thinking so much, and start doing. Plus, Gartner expert Tina Nunno (1:11) helps you make a bigger impact with insights on how to be a more effective leader.

RELATED LINKS

Nov 26, 2019
Continuous Foresight: Every Organization Needs a Futurist
30:48

David Houle warns to fasten your seatbelts, that the 2020s will be the most transformative, disruptive decade in human history. As a futurist, David’s job is to anticipate trends great and small. That same approach can transform your organization, giving you a competitive edge in strategy and change. But can just anyone be a futurist? Join the Continuous Foresight discussion as David Houle, futurist and author of the new book, “Moving to a Finite Earth Economy – Crew Manual,” helps you determine what’s right for your and your organization’s future.

David Houle

FUTURIST. THINKER. SPEAKER. David Houle is the author of the book Moving to a Finite Earth Economy – Crew Manual. To learn more about David Houle, visit davidhoule.com.

Nov 15, 2019
198: Gaming Your Future to Make Risk a Winning Move
01:06:42

As digital business upends the business landscape, how do you stay ahead of the next risks that could derail your business? Futurist Jane McGonigal says you need to make a game of it (13:15). Plus, a panel of Gartner experts reveals why you need to tap into Infrastructure-Led Disruption (1:47), and we go deeper into the Real Business of Blockchain (50:11).

 Related Links

Nov 12, 2019
Continuous Foresight: FIBRES Online CEO Panu Kause
25:15

Here’s a riddle for you: What comes first – foresight or innovation? The answer is not as straightforward as you might think. FIBRES Online CEO Panu Kause joins Continuous Foresight hosts Marty Resnick and Kevin Gabbard to not only solve that riddle, but help you solve how to best put continuous foresight to work for you and your organization.

DISCLAIMER: Gartner is an impartial, independent analyst of business and technology. This content should not be construed as a Gartner endorsement of any enterprise’s products or services. All content provided by other speakers is expressly the views of those speakers and their organizations.

Nov 01, 2019
197: The Rebel Guide to Managing and Customer Service
01:01:51

Better customer service demands a revolution! You need to strive for rebel hospitality. Entrepreneur and author Chip Conley of AirBnB (2:05) shares his secrets for better customer service and how to be a better mentor. Plus, we see how CMO spend will shape Marketing’s 2020 agenda with Gartner expert Ewan McIntyre (26:01) and unlock why you need more diversity in your cybersecurity initiatives with Women in Identity Co-founder Emma Lindley (42:46).

Related Links

WEBINAR: AI Use Cases, Implementation and Adoption: Gartner Talks With AI Expert

WEBINAR: Q&A Discussion: Finance Priorities for 2020

WEBINAR: CSO & Sales Leader Conference Recap: Overcome Complexity in B2B Sales

Gartner Application Strategies & Solutions Summit

Gartner IT Infrastructure, Operations & Cloud Strategies Conference

Gartner Identity & Access Management Summit

Oct 29, 2019
Continuous Foresight: Why You Need Nowcasting
27:09

When it comes to the economy, how high is your anxiety index? Of course, we need to do financial forecasting, but can we look too far ahead? Gartner expert Tim Raiswell joins the Continuous Foresight discussion to look at why you need to embrace nowcasting. How can we predict the next recession – or are we wasting our time trying? Here is Marty Resnick’s and Kevin Gabbard’s conversation with Gartner colleague Tim Raiswell.

Oct 18, 2019
196: Cybersecurity Needs You: How We All Can Make the World Safer
01:03:03

October is National Cybersecurity Awareness Month, but cybersecurity is a year-round challenge for individuals, enterprises and governments alike. National Cybersecurity Alliance Executive Director Kelvin Coleman (01:53) joins us with advice on how we all can make the world safer. Plus, we’ll hear from the co-founder of Women in Identity Emma Lindley (31:19) on how to address our latest Identity challenges, and Gartner experts David Furlonger and Christophe Uzureau (49:16) help us take advantage of the Real Business of Blockchain.

Related Links

Webinar: Delivering an Effective Digital Customer Experience

Webinar: Reduce the Costs of Poor Operational Decisions

Webinar: Gartner Answers Viewers' AI Questions

Gartner ReimagineHR Conference

Gartner Supply Chain Planning Summit

Gartner IT Infrastructure, Operations and Cloud Strategies Conference

Oct 15, 2019
195: Every IT and Business Leader Needs a Strong Poetic Voice
01:10:57

Your business and IT strategy is missing a key ingredient: Your poetic voice. Really. We talk with poetic voice artist Sekou Andrews (2:06) on the communication techniques you need to drive new success. Plus, we boost your Talent IQ (35:54) and find out why Connected Managers (55:10) are the best managers.

RELATED LINKS

WEBINAR: Lead Your Supply Chain Down the Road to Digital Success

WEBINAR: Create a Culture Powered by Purpose

WEBINAR: The Real Business of Blockchain

Gartner IT Symposium/Xpo 2019

Oct 01, 2019
Trendspotting for Continuous Foresight
29:40

We are all futurists and trendspotters. We all try to look at signals in our personal and professional lives and respond in one form or another. Hopefully, we are proactive in our response, but admittedly most of us are reactive. Trendspotting is about detecting signs or, we call them, signals, of change happening right now, and these indicate plausible futures. In this episode, we discuss Trendspotting for Continuous Foresight.

Sep 27, 2019
194: Netflix Co-founder Marc Randolph: That Will Never Work
58:39

Netflix co-founder Marc Randolph stopped dreaming and finally decided to mail it in. On this episode, we talk with Marc Randolph (2:08) about Netflix’s unusual path to success and Marc’s new book, “That Will Never Work.” Plus, Don Scheibenreif (36:33) previews the Gartner IT Symposium/Xpo 2019 keynote and James Atkinson (51:33) raises our Talent IQ.

 Related Links

Gartner IT Symposium/Xpo 2019

Sep 17, 2019
Sci-Fi Storytelling for Continuous Foresight
28:14

You can't have a discussion about the future without eventually referring to a book, a comic, a television show or some other science fiction. Reference stories and especially world-building are very powerful tools for Continuous Foresight. In this episode, we discuss the power of storytelling in business with the CEO of SciFutures, Ari Popper, who has worked with some of the world’s largest companies using sci-fi storytelling for transformation.

Sep 13, 2019
193: Your Next Negotiation Is Life or Death
53:51

Your next negotiation really is life or death – or should feel like it. Ex-FBI lead hostage negotiator Chris Voss (18:55) provides his negotiation insights. Plus, Oversight CEO Terrence McCrossan (01:38) looks at the CFO’s role in digital transformation, and Ewan McIntyre (41:26) previews the 2019-20 Gartner CMO Spend Survey results.

RELATED LINKS

Webinar: The Art of the 1-Page Strategy

Webinar: The Future of Data Management

Webinar: Gartner CMO Survey 2019-2020

Gartner ReimagineHR Conference (London)

Gartner ReimagineHR Conference (Orlando)

Gartner Supply Chain Planning Summit

Sep 03, 2019
Continuous Foresight: Episode 1
16:17

Continuous Foresight is a discipline that organizations perpetually use to gather, process, and take action on information about their future business models and operating environments. This first episode introduces the concept of Continuous Foresight and how this podcast series will provide a good mix of practical application, case studies, trends, and special guests informing listeners how to scan, analyze, and recommend a list of plausible futures and strategies, to anticipate and embrace change, and manage uncertainty and ambiguity, to invent the future of the organization.

RELATED LINKS

Blog: https://blogs.gartner.com/marty-resnick/

Facebook: https://www.facebook.com/groups/continuousforesight

Aug 29, 2019
192: Your Organization Is Not Really Innovative – But It Can Be
56:44

So you think you’re an innovative organization? Chances are, you’re wrong. Author Marissa Orr (24:26) joins Gartner ThinkCast to discuss how your organization can establish a truly innovative, empowering culture. Plus, Gartner experts Whit Andrews and Chris Howard (01:30) gives us the latest on digital transformation and Gartner IT Symposium/Xpo 2019. 

SHOW NOTES

Related Links

Webinar: Panel Discussion: Why Taking a Risk with External Partners Can Be Good for Business

Webinar: The Cloud Computing Scenario; Strategy and Tactics for Success

Webinar: The Art of the 1-Page Strategy

 Gartner IT Symposium/Xpo 2019

 Gartner ThinkCast homepage

Aug 20, 2019
191: Get a Winning Edge in Any Economy
53:45

The key to success – in sports or business – is to make your move at the unlikeliest moment. In this episode, a panel of Gartner experts (1:43) reveals how even an economic downturn is a great opportunity for winning in the turns. Plus, Gartner Artificial Intelligence research lead Whit Andrews (32:00) guides us through the present and future state of AI.

RELATED LINKS

Webinar: Panel Discussion: Drive Growth in the Face of Change

Webinar: The Present and Future of AI

Webinar: The Top Technology Trends Impacting Customer Experience

Webinar: Why Your Organization Needs RPA: A Discussion with Finance, Audit and IT Experts

Gartner Security and Risk Management Summit (London)

Gartner CSO and Sales Leader Conference

Gartner ReimagineHR

Aug 06, 2019
190: Risk Rewards: Danger Lurks in Your Third-Party Partnerships
54:23

As digital business significantly expands your partner ecosystem, your risk exposure grows exponentially. Gartner expert Chris Audet (01:26) reveals how you can spot the lurking dangers with your third-party partnerships, and helps you build better relationships with your providers. Also, Gartner expert Arup Roy (34:57) helps you build a stronger business case for Intelligent Automation Services.

RELATED LINKS

WEBINAR: Five Propositions for the Future of Work

WEBINAR: The Current State and Future of the Chief Data Officer

WEBINAR: Panel Discussion: Why Taking a Risk With External Partners Can Be Good Business

Gartner IT Symposium/Xpo 2019

Jul 23, 2019
189: Chart a Higher Flight Path for Your Career
01:08:10

Only you can set limits on your career. Pioneering U.S. Air Force Col. Nicole Malachowski (1:38), the first woman pilot in the elite Thunderbirds unit, shares her insights on flying through your career and life headwinds. Plus, Mike Griswold (42:59) tells us what separates the leaders in the Gartner Supply Chain Top 25.

RELATED LINKS

Webinar: Panel Discussion: Lead and Enable Digital Transformation

Webinar: Five Best Practices of High-Performing Teams

Webinar: How CIOs Lead CX Innovation for Midsize Enterprises

Gartner Catalyst Conference, August 12-15, San Diego

Gartner IT Sourcing, Procurement, Vendor and Asset Management Summit, September 4-6, Dallas

Gartner CSO and Sales Leader Conference, September 17-19, Las Vegas

THE CONVERSATION RUNDOWN

  • 00:00 – Opening Thoughts
  • 01:38 – Your New Career Flight Plan (Col. Nicole Malachowski)
  • 19:44 – Upcoming Gartner Webinars
  • 21:03 – Col. Nicole Malachowski, continued
  • 41:38 – Gartner Conferences Calendar
  • 42:59 – Gartner Supply Chain Top 25 (Mike Griswold)
  • 1:05:59 – Ahead on Gartner ThinkCast
  • 01:06:51 – Closing Thoughts
Jul 09, 2019
188: Supply Chain: Intel Fights Modern Slavery
01:01:32

Yes, your supply chain can save the world – and no, that’s not hyperbole. We find out how Intel (01:53) is using its supply chain to lead the fight against modern slavery. Then, Gartner’s Dana Stiffler (40:06) tracks the progress of women in supply chain management. It’s a program about supply chain that everybody needs to hear.

RELATED LINKS

Webinar: The Present and Future of AI

Webinar: 3 Key Roles HR Must Play to Drive Digital Transformation

Webinar: Panel Discussion: Lead and Enable Digital Transformation

Gartner IT Symposium/Xpo 2019

Jun 25, 2019
187: What Your Boss Expects You to Do
58:06

What’s your boss thinking? We go inside your CEO’s mind as Mark Raskino (01:33) delves into the results of the 2019 Gartner CEO and Senior Business Executive Survey. Plus, we find out why you don’t need robots for robotic process automation (24:30), but you almost definitely need RPA to improve any facet of your business, from operations to audit to finance.

RELATED LINKS

WEBINAR: CEO Concerns 2019 – Implications and Actions for CIOs

WEBINAR: Panel Discussion: Drive Growth in the Face of Change

WEBINAR: Stop Cutting, Start Growing – Lessons from Gartner CFO Conference 

Gartner IT Symposium/Xpo 2019

THE CONVERSATION RUNDOWN

  • 00:00 – Opening thoughts
  • 01:33 – Gartner CEO Survey, with Mark Raskino
  • 15:50 – Upcoming Gartner Webinars
  • 16:56 – Gartner CEO Survey, continued
  • 23:35 – Gartner Conferences Calendar
  • 24:30 – RPA Panel: Cathy Tornbohm, Dennis Gannon & Malcolm Murray
  • 39:44 – Ahead on Gartner ThinkCast
  • 40:34 – Robotic Process Automation, continued
  • 56:51 – Closing thoughts
Jun 11, 2019
186: Stay Focused on the Day After Tomorrow
01:00:57

We all think we are staying focused on the future, but are looking far enough ahead? Serial entrepreneur Peter Hinssen (01:46) helps us look beyond tomorrow. Plus, Gartner expert Ian Beale (20:53) brings us together for Aligned Assurance, and author Patrick Lencioni (37:50) helps us find the ideal team player.

RELATED LINKS

WEBINAR: Panel Discussion: Drive Growth in the Face of Uncertainty

WEBINAR: CEO Concerns 2019 – Implications and Actions for CIOs

Gartner Security and Risk Management Summit 2019

Gartner Catalyst Conference

THE CONVERSATION RUNDOWN

00:00 – Opening thoughts

01:46 – Peter Hinssen: The Day After Tomorrow

02:16 – Looking past tomorrow

04:28 – Why are we shortsighted?

06:51 – What’s holding us back?

09:14 – How do we change our mindset?

11:37 – Embracing change in good times

14:58 – Processes we need to embrace

17:49 – Does size or location matter?

19:53 – Upcoming Gartner Webinars

20:53 – Ian Beale: Aligned Assurance

21:16 – The problem we need to fix

23:59 – What is Aligned Assurance?

25:42 – Why does this problem occur?

28:39 – Who should lead Aligned Assurance?

30:01 – Who should be involved?

31:26 – What is the first step?

36:42 – Gartner Conferences Calendar

37:50 – Patrick Lencioni: The Ideal Team Player

38:37 – Are we good at self-assessment?

39:38 – 3 virtues of ideal team players

40:48 – Can you be too humble?

42:57 – Too much value on arrogance

43:57 – Can you be too hungry?

45:34 – The “people smarts” to look for

47:48 – The need for supportive leaders

48:53 – Ahead on Gartner ThinkCast

49:59 – Patrick Lencioni, continued

50:13 – Can you train current team members?

54:04 – Creating the right environment

56:07 – Why didn’t you help me sooner?

56:49 – Striking the right team balance

59:41 – Closing thoughts

May 28, 2019
185: Unlock Your Hidden Business Transformation Funds
54:27

You already have the funds to support your digital transformation. Gartner expert Dennis Gannon (01:52) helps you unlock them by “winning in the turns.” Also, Gartner expert Avivah Litan (19:18) tells you why you need to take a fresh look at blockchain. Plus, former DuPont sales leader Maria Boulden (39:43) explains why the personal touch works best for energizing your team.

RELATED LINKS

Webinar: 3 Bold Strategies for CX Victory

Webinar: 5 Ways to Deliver Business Results Through AI & ML

Webinar: Panel Discussion: Drive Growth in the Face of Change

Gartner CFO & Finance Executive Conference 2019

Gartner Security & Risk Management Summit 

Podcast: Legacy of a Sales Leader -- Maria Boulden

THE CONVERSATION RUNDOWN

00:00 – Opening Thoughts

01:52 – Dennis Gannon: Winning in the Turns

02:37 – Cost optimization as growth driver

04:48 – Winning in the Turns

07:27 – The three questions you must ask

11:50 – Are we disciplined at resource management?

14:05 – Steps to take now

18:09 – Coming up on Gartner Webinars

19:18 – Avivah Litan: Blockchain

19:52 – Overhyped or mainstream?

21:44 – Remaining hurdles

25:37 – New uses of blockchain

31:32 – Is it dessert or required vegetables?

34:34 – Determining the right use case

38:40 – The Gartner Conferences calendar

39:43 – Brent Adamson & Maria Boulden: Lessons in Sales Leadership

40:00 – The first 100 days

41:38 – Finding the needed skills

43:37 – What a salesperson must have

45:27 – The biggest difference

46:44 – Changing a traditional organization

49:11 – Helping through the negatives

51:51 – Ahead on Gartner ThinkCast

52:55 – Closing thoughts

May 14, 2019
184: Don't Be a Digital Transformation Loser
54:52

The majority of digital transformation initiatives fail. Yours does not have to join them. Gartner Chief of Research Mike Harris tells us what gives the innovation leaders their edge (01:37). Also, on Episode 184 of Gartner ThinkCast, Gartner experts Helen Huntley and Scott Morrison (17:26) help tech product managers survive the digital era. Then, Gartner expert Mike Griswold (38:47) reveals why adding digital to your supply chain does not make it a digital supply chain -- and how you can truly transform your supply chain and your organization. 

RELATED LINKS

Gartner Supply Chain Executive Conference 2019

Gartner Tech Growth & Innovation Conference 2019 (USA)

Gartner Tech Growth & Innovation Conference 2019 (UK)

Gartner Conferences 

Winning in a World of Digital Dragons

Emerging Practices for a Data-Driven Strategy

Gartner Webinars

THE CONVERSATION RUNDOWN

00:00 – Opening Thoughts

01:33 – Do Not Be a Digital Transformation Failure: Mike Harris

  • 01:53 – Why is digital transformation so vital?
  • 03:07 – How successful are our digital transformation initiatives?
  • 03:52 – What’s hindering our efforts?
  • 05:00 – The biggest digital transformation mistake
  • 07:20 – What separates the leading organizations?
  • 09:29 – Does size or location matter?
  • 11:22 – What your organization can do now
  • 14:32 – How do we introduce innovations?

16:14 – Upcoming Gartner Webinars

17:26 – The Evolving Product Manager: Helen Huntley and Scott Morrison

  • 18:20 – The challenges facing product managers
  • 20:57 – More challenges
  • 22:21 – The changing role of the product manager
  • 23:49 – Catalysts for innovation
  • 25:00 – Regional differences
  • 26:42 – Common pitfalls
  • 30:00 – What not to do
  • 31:18 – The greatest challenge
  • 32:54 – What you can do now
  • 34:54 – Key takeaways
  • 36:03 – Final thoughts

37:39 – Gartner Conferences

38:47 – The Digital Supply Chain: Mike Griswold

  • 39:23 – Are organizations rethinking their supply chains?
  • 40:18 – What is a digital supply chain?
  • 41:16 – Supply chain as digital transformation enabler
  • 42:42 – What to do differently
  • 44:39 – What industries are out in front?
  • 46:22 – Steps to exert more influence
  • 48:37 – What not to do
  • 50:22 – Action to take now

51:51 – “Lessons in Sales Leadership”

53:01 – Ahead on Gartner ThinkCast

53:28 – Closing thoughts

 

Apr 30, 2019
183: The Art of the 1-Page Strategy
01:01:38

Toss out those 250-page strategy documents. You only need one page. Gartner expert Heather Colella helps you master the art of the one-page strategy (01:41). Also, Gartner's Mark Driver makes sure you stay in compliance with Java's latest release and support changes (21:37); and we revisit a conversation with former NATO military commander Admiral James Stravidis on a common fear for all of us -- cybersecurity (43:37). 

RELATED LINKS

The Art of the 1-Page Strategy: Gartner Answers Audience Questions

Manage Disruptive Changes in Java Release and Support Options

Getting Real About AI, Data Science and Machine Learning: Gartner Talks

Gartner Supply Chain Executive Conference 2019

Gartner Tech Growth & Innovation Conference 2019

Gartner Symposium/Xpo 2019 (Toronto)

Gartner Security & Risk Management Summit 2019

THE CONVERSATION RUNDOWN

00:00 – Opening Thoughts

01:41 – Heather Colella: Art of the 1-Page Strategy

02:12 – What is the one-page strategy?

04:55 – The 3 dimensions of winning

07:20 – Helping the Business narrow its focus

08:57 – Do I need something beyond the one page?

12:01 – Demonstrating business value

13:27 – Who should develop the one-pager?

15:14 – How it works for the public sector

18:01 – How can employees impact the message?

20:24 – Upcoming Gartner Webinars

21:37 – Mark Driver: Java Release & Support Changes

21:58 – What are the Java support changes?

23:21 – Will we be in violation with Java 8?

25:55 – The disadvantages to not upgrading

28:34 – What happens if we do nothing?

32:27 – When is a vendor responsible?

35:59 – Is this all-or-nothing?

37:29 – Options to Java

42:22 – Upcoming Gartner Conferences

43:37 – Admiral James Stravidis: Cybersecurity

44:33 – Blurring lines between national and business security

45:47 – How does this change national security?

47:45 – Biggest cybersecurity concerns

50:18 – Is there hope?

53:53 – Enabling culture change

57:51 – Final thoughts on cybersecurity

59:53 – Ahead on Gartner ThinkCast

1:00:40 – Closing Thoughts

Apr 16, 2019
182: Make Your Groups Elite; Good is the New Cool
01:03:57

Forget the unicorns and rainbows. We all don’t have to sing “Kumbaya” to establish a good company culture. 

“We think of good cultures as these places where people are happy, happy, happy all the time, where there’s no arguments. That is not true. Good cultures are places where people have strong, vibrant, energetic arguments all the time.” (Dan Coyle, Best-selling Author)

We won’t be argumentative, but we always want to challenge to standard notions for driving success, and this time on Gartner ThinkCast, we look at what elevates the best groups and teams above the rest of us. Spoiler alert – it does not mean making everyone feel comfortable. Then, marketing guru, branding expert and author Afdhel Aziz helps you elevate your brand above the noise in today’s marketplace: “Know your purpose. Know why you exist as a company beyond just making money.” 

And many companies are taking the approach of, “Ask not what you can do for our brand. Ask what our brand can do for you.” But Gartner expert Rick DeLisi says you might want to ask it differently: “It already feels like a smarter, more contemporary, most sophisticated approach. The problem is, so many companies are taking the same, exact approach simultaneously, it’s real hard to differentiate.” 

RELATED LINKS

Tell an IT Value Story that Executives Will Care About 

The Future of Data and Analytics: Tales and Trends from the Center to the Edge 

Transform Security and Risk into a Business Function (Panel Discussion) 

The Looming Impact of the Emerging Digital Society (Panel Discussion) 

Managing the Risk of Artificial Intelligence 

The Gartner Top 10 Strategic Technology Trends for 2019 

Gartner Marketing Symposium/Xpo 2019 

Gartner Conferences homepage

THE CONVERSATION RUNDOWN

00:00 – Opening Thoughts

01:53 – Daniel Coyle: Groupthink – Building Great Teams

  • 02:47 – What’s holding our teams back?
  • 04:32 – Three universal rules of successful groups
  • 07:05 – The most important element
  • 08:57 – The Pixar Story
  • 11:34 – Reflecting on the U.S. Navy SEALs

14:08 – The Gartner Webinars

15:30 – Daniel Coyle (continued): The San Antonio Spurs’ champion dynamic

  • 18:40 – Building sincere trust
  • 22:21 – How do we encourage true collaboration?

25:33 – Gartner Conferences

26:54 – Afdhel Aziz: Good is the New Cool

  • 28:39 – Why “good is the new cool”
  • 30:35 – Market like you give a damn
  • 34:01 – They’re not consumers, they’re citizens
  • 36:19 – People are the new media
  • 40:32 – Don’t advertise; solve problems
  • 44:15 – Steps to being a purpose-driven organization

46:40 – Ahead on Gartner ThinkCast

47:38 – Rick DeLisi: Brands Need More Than Values

  • 48:02 – What distinguishes the “corporate brand”?
  • 49:13 – Rising above the brand crowd
  • 52:07 – Are companies aware they need a new approach?
  • 54:28 – How do we differentiate our brand?
  • 57:01 – Nine categories of personalization
  • 1:00:20 – Where do you focus your efforts?

1:02:18 – Closing thoughts

We’re all about winning teams and attractive brands this time on Gartner ThinkCast.

Apr 02, 2019
181: Make Business Personal
54:17

Here's THE winning formula for your career: "Act 1, introduce your hero and put him in a tree. Act 2, set fire to the tree. Act 3, get him out of the tree.” Yeah, there’s a story behind that quote, which is only fitting, because we’re going to talk about how storytelling can open new doors for you and your organization (1:42). We also see how work-life balance could shift in the future with Tamara McCleary (20:57), and assert ourselves with Leadership Power Language (43:57).

HIGHLIGHTED LINKS

Webinar: Storytelling for Success 

Webinar: The Future of Work (with Tamara McCleary) 

Webinar: The Gartner 2019 CIO Resolutions 

Report: Gartner's Essential Guide to Marketing Personalization 

THE CONVERSATION RUNDOWN

0:00 -- Introduction

1:42 -- Ed Gabrys: You Must Tell Stories

2:09 -- Aren't stories too soft?

4:51 -- Is it a matter of semantics?

7:23 -- Can you tell too many stories?

8:14 -- When a story doesn't work

10:11 -- Stories for employees

14:01 -- Can we all be storytellers?

17:18 -- A powerful story in six words

19:21 -- Upcoming Gartner Webinars

20:57 -- Tamara McCleary: Are you ready for the future of work?

21:58 -- The future of work-life balance

27:58 -- AI for the other guy

30:14 -- Gartner Conferences calendar

31:32 -- Tamara McCleary: Why will AI create more free time?

40:57 -- Gartner ThinkCast Deeper Thinking

42:15 -- Ahead on Gartner ThinkCast

43:57 -- Tina Nunno: Leadership Power Language

44:16 -- Impact of digital culture on IT leaders

46:27 -- Enterprise biases you must curtail

49:51 -- Effective leadership power language

52:38 -- Closing Thoughts

 

Mar 19, 2019
180: Build Powerful Partnerships
59:22

Take it from a combat pilot … battlefield lessons also apply to your workplace.

 “We knew that we would absolutely be there, period, because lives were on the line. And I believe that if we execute it that way in business, our relationship with our teams, our leadership, our timelines, our processes, our digital transformation would look quite different.” (Vernice “FlyGirl Armour, Combat Pioneer)

We’ve enlisted groundbreaking U.S. Marine Corps pilot Vernice “FlyGirl” Armour on a mission to empower you, your team and your company to be stronger and more effective. We also follow your money down potentially dangerous wrong paths.

THE CONVERSATION RUNDOWN

Dennis Gannon: Build Business-Finance Partnerships

01:52 – Financial pain points

03:50 – The staggering costs of poor decisions

05:34 – Flaws in the Business-Finance partnership model

08:24 – Hamstrung by the model

11:18 – Top changes to make

14:36 – Must-see Gartner Webinars

Dennis Gannon: Build Business-Finance Partnerships (continued)

15:48 – What Finance decision-makers must do

19:42 – Educating the Business

25:03 – Upcoming Gartner Conferences

Vernice “FlyGirl” Armour: Who Needs a Runway?

26:15 – What keeps us from taking off?

29:20 – Make a commitment to the commitment

31:21 – Helping yourself take off

35:51 – The need for urgency

38:11 – Be an Ambassador of Diversity

40:31 – How to manage diversity

42:30 – Building a diverse culture

44:22 – What can each of us do now?

47:00 – Ahead on Gartner ThinkCast

Bruce Robertson/Graham Waller: Hacking Your Culture

48:01 – What’s a culture hack?

51:18 – Make it personal

53:19 – If you have a minute …

55:18 – Try Carpool Karaoke

00:57:39 – Closing Thoughts

Click here for the complete show notes and links mentioned

Mar 05, 2019
179: Lead Culture Change Across the Enterprise
01:10:25

Enterprises need more than technology to enable digital transformation. They must change their culture, and CIOs and IT leaders must be at the forefront of those efforts. Also on this episode of Gartner ThinkCast, find out why Sales must stop selling and start enabling buyers, and hear more from smart decision-making expert Annie Duke.

Feb 19, 2019
178: The Faster Way to Digital Transformation
01:08:46

Digital transformation cannot come fast enough for business leaders. So how do you speed up the process and ensure success? In this Gartner ThinkCast conversation, Gartner expert Brook Selassie says the key is digital business model transformation. Then, we have an extended interview with smart decision-making expert (and renowned poker champion) Annie Duke on how to ensure you use the right data among all that data you're collecting. Finally, Gartner expert Alan Duncan looks at the digital challenges most impacting midsize enterprises and what MSE leaders can do to get big results.

RELATED LINK

Executive Guidance Q1

Feb 05, 2019
Gartner ThinkCast 177: Your People Will Drive Innovation

Digital transformation demands more than finding the right digital skills  -- you need digital talent that drives innovation. Join us as we look at how to attract and keep the best digital talent, how HR can drive innovation, and what's most impacting Customer Service and Support leaders.

Jan 22, 2019
Gartner ThinkCast 177: Your People Will Drive Innovation
01:03:50

Digital transformation demands more than finding the right digital skills  -- you need digital talent that drives innovation. Join us as we look at how to attract and keep the best digital talent, how HR can drive innovation, and what's most impacting Customer Service and Support leaders.

Jan 22, 2019
Gartner ThinkCast 176: Predictions -- What Lies Ahead for You in 2019 and Beyond
01:01:35

As 2019 unfolds, a prevailing question lingers: Will this be a good year or bad year? We talk with leading experts on what to expect to impact your strategy, influence your IT spend, and transform your Marketing in 2019 and beyond.

Jan 07, 2019
Gartner ThinkCast 175: The True Business Value of IT
01:05:40

It's the digital era, yet business leaders don't often realize the true business value of IT. That changes now as we ensure IT gets the attention it merits.

Dec 25, 2018
Gartner ThinkCast 174: Break Through to a Digital Culture
01:03:33

Changing corporate culture can seem too big to tackle, but to enable digital transformation, it's too big to fail. How do you create a culture of innovation? The secret is to fail.

Dec 11, 2018
Gartner ThinkCast 173: Fortify Your 2019 Agenda_120418
01:03:04

As the year draws to a close, we turn our attention to 2019 and the technologies, trends and priorities you need to track to frame a successful 2019 agenda.

Dec 04, 2018
Gartner ThinkCast 172: Transform into a Customer-Centric Organization
01:03:50

Customers are the lifeblood of our organizations, but chances are, your organization is not customer-centric. Find out how to truly put your customers first -- both today and in the future. 

Nov 27, 2018
Gartner ThinkCast 171: Let Data Drive Your Organization
58:31

Data drives every organization, but that does not mean your organization is data driven. Find out how to organize, process and even speak data to gain the maximum benefits of your information.

Nov 20, 2018
Gartner ThinkCast 170: Be a Digital Leader and Add Business Value
51:51

Digital transforms every organization, but to reap the full benefits, they need their IT leaders to transform into digital leaders. Find out how to step up and drive business value in your organization.

Nov 13, 2018
Gartner ThinkCast 169: Be a Digital Disruptor, Not Disrupted
46:21

Every organization is disrupted by digital, but very few become true digital disruptors. Find out how to turn digital into your advantage, no matter your size or location.

Nov 06, 2018
Gartner ThinkCast 168: Introducing the New Gartner ThinkCast
02:47

You spoke, we listened, so get ready for the new Gartner ThinkCast -- an expanded format designed to give you more insights and advice on the topics that most impact your agenda -- all crafted to better fit your busy schedule and your commute or business travel.

Nov 01, 2018
Gartner ThinkCast 167: Changing Cyber Culture to Solve the Digital Problem
24:52

Everyone says they want to go digital, so why does it still seem as if Business and IT do not understand each other's goals and needs? Former U.S. Secretary of the Air Force Deborah Lee James shares her insights on how to build a more collaborative cyber culture.

Oct 23, 2018
Gartner ThinkCast 166: The Intersection of AI & CX
25:19

The intersection of artificial intelligence and customer experience is very busy these days. We help you navigate using AI to enhance your CX initiatives by addressing questions put forward by you and your peers.

Oct 02, 2018
Gartner ThinkCast 165: Can SFA Still Give You an Advantage?
17:22

As more organizations deploy sales force automation, can it still provide a competitive advantage? Gartner Research Director Tad Travis looks at the steps to take and the mistakes to avoid to get an edge with your SFA initiative. 

Sep 18, 2018
Gartner ThinkCast 164: Sales + Marketing = More
10:31

it seems obvious: Better integration of your Sales and Marketing will yield better results. But it's not easy. Find out why the Gartner Sales & Marketing Conference can help you solve the winning equation.

Sep 18, 2018
Gartner ThinkCast 163: Bigger Insights for Midsize Enterprises
17:16

Midsize enterprises face similar challenges as larger firms, but they need different solutions. The Gartner Symposium/ITxpo 2018 MSE Program offers tailored answers.

Aug 31, 2018
Gartner ThinkCast 162: Better Data Will Expand Your Customer Base
14:38

We're still not using our data as a true market differentiator. Find out how to transform your sales and marketing initiatives into a larger customer base.

Aug 31, 2018
Gartner ThinkCast 161: How IoT Service Providers Can Hone Their Edge
16:57

What do IoT service providers need to do to truly stand out in the market? What do end users expect -- and what should they expect -- from IoT services?

Aug 31, 2018
Gartner ThinkCast 160: Gartner Keynote Preview
12:01

The Gartner Keynote does more than set the tone for Gartner Symposium/ITxpo. Find out how the 2018 address could change what's on your organization's radar screen.

Aug 22, 2018
Gartner ThinkCast 159: Symposium/ITxpo 2018 Preview
21:26

Where can you go to find out what will change your business in the future, what you need to be doing now to succeed, and what an NFL legend thinks of it all? We find out what's on the agenda at Gartner Symposium/ITxpo 2018.

Aug 22, 2018
Gartner ThinkCast 158: Don't Believe the Hype ... or Believe It
14:49

Hype is a constant in anything IT-related, but it does not have to be a barrier. Find out how the Gartner Emerging Technologies Hype Cycle can help you target the right solutions to meet your current and future needs.

Aug 22, 2018
Gartner ThinkCast 157: Future-proof Your Company and Career
43:26

The heart of digital transformation is people, not technology. So how do you become the leader who can future-proof your team, your company and your career? 

Aug 01, 2018
Gartner ThinkCast 156: Are You Where You Should Be Now with AI?
14:28

We know we need to be looking at AI now, but is your AI initiative really where it should be at this time? We help you determine the answer, plus preview why you'll find more of the AI answers you need at Gartner Symposium/ITxpo 2018.

Jul 30, 2018
Gartner ThinkCast 155: We All Need a Digital Social Contract
20:11

As digital transformation reshapes how we live and work, companies and governments must take more responsibility and enter into a digital social contract.

Jul 02, 2018
Gartner ThinkCast 154: Be a True Digital Leader
17:00

Digital transformation comes down to one word: Leadership. Are you the right kind of leader to lead your enterprise to digital success?

Jun 13, 2018
Gartner ThinkCast 153: A Conversation with Box CEO Aaron Levie (3/3)
13:33

Digital transformation demands a renewed focus on data security and privacy. Box CEO Aaron Levie shares his security insights and your next steps to go digital.

Jun 11, 2018
Gartner ThinkCast 152: A Conversation with Box CEO Aaron Levie (2/3)
16:37

Technology really does matter in digital transformation. Box CEO Aaron Levie talks about why a new cultural approach needs the right technology.

Jun 11, 2018
Gartner ThinkCast 151: A Conversation with Box CEO Aaron Levie (1/3)
12:01

Digital transformation goes well beyond just implementing digital technology. Box CEO Aaron Levie discusses why digital demands a new corporate culture shift and mindset.

Jun 11, 2018
Gartner ThinkCast 150: Government Elects to Use Blockchain
19:19

Despite the hype, most organizations right now do not use blockchain. So it may be surprising that government is taking a lead role in adopting blockchain.

May 25, 2018
Gartner ThinkCast 149: Artificial Intelligence -- Start Them Young
12:42

Forget the apocalyptic hype; artificial intelligence offers a burgeoning array of new job opportunities. But it's imperative on all of us to start preparing students now for the future of work.

May 22, 2018
Gartner ThinkCast 148: Find Your Unicorn -- Gartner Cool Vendors 2018
11:08

Beyond the next great technology out there, you need to know where to find the next great technology solution. The answer might be waiting among the Gartner Cool Vendors 2018.

May 22, 2018
Gartner ThinkCast 147: Career Advice -- Read More Science Fiction
09:18

Forget the tech manuals and the latest leadership books. To boost your AI acumen and your IT career, it's time that you start reading more science fiction.

May 17, 2018
Gartner ThinkCast 146: Your Impact on the Gartner IoT Reference Model
12:01

You need a clear, impactful IoT blueprint. And as your IoT needs evolve, Gartner factors them into improving the Gartner IoT Reference Model to help you achieve your initiatives. 

May 17, 2018
Gartner ThinkCast 145: Can't Humans and Robots Just Get Along?
12:45

As artificial intelligence permeates more and more of what we do, you must plan for humans and robots to work side by side. And you must start by treating them more like equals.

May 17, 2018
Gartner ThinkCast 144: Gartner Answers Your AI & Machine Learning Questions
18:56

You and your peers asked your most pressing AI and Machine Learning questions, and Gartner analyst Alexander Linden joins us with the answers.

May 16, 2018
Gartner ThinkCast 143: Prove Your Customer Experience ROI
19:08

Your business leaders hold customer experience in greater importance, and one question looms large over your CX initiatives: What is our return on investment? Gartner analyst Ed Thompson helps you deliver the right answers.

May 09, 2018
Gartner ThinkCast 142: Why You Need a More Diverse Supply Chain Staff
41:23

Diversity can improve your team's decision-making abilities by 87 percent. One group's efforts to expand opportunities for women in supply chain hold lessons for all of us.

May 01, 2018
Gartner ThinkCast 141: Supplying Sustainable Business Success
22:02

Sustainable Business will do more than save the planet -- it will save your business. And your supply chain is the key to creating a successful sustainable business.

Apr 24, 2018
Gartner ThinkCast 140: Midsize Enterprise Creates a Big Disruption
14:12

Digital disruption impacts businesses of all sizes. Find out how one midsize enterprise turned disruption into a competitive advantage -- and why that offers lessons for every organization.

Apr 17, 2018
Gartner ThinkCast 139: Digital Fusion Teams; Products Over Projects
13:47

Empower your IT talent by setting up digital fusion teams. We'll also explore why it’s time for you and your team to start placing products over projects. 

Apr 17, 2018
Gartner ThinkCast 138: The Future Workplace -- Humans Need Not Apply?
15:10

Will there be room for humans in the workplace of the future? Gartner analyst Helen Poitevin looks at how you and your organization can survive -- and thrive -- in our changing work environment.

Apr 13, 2018
Gartner ThinkCast 137: Assess Your Emerging Technology Risk
08:48

We take major steps to protect our information security, but are we doing enough to protect against the bigger threat of emerging technology risk. CEB now Gartner's Josh Downie says, probably not. 

Apr 12, 2018
Gartner ThinkCast 136: 7 Deadly Sins of I&O Cost Optimization
15:28

Chances are very good that you are hindering your I&O initiatives by committing one of seven deadly cost optimization sins. What sins are you guilty of, and how can you repent?

Apr 12, 2018
Gartner ThinkCast 135: The Internet of Things Gets Practical
12:08

The Internet of Things is no longer on its way. It's here. Find out why it's time to take a practical approach to the IoT and how it can fit in your organization.

Apr 11, 2018
Gartner ThinkCast 134: Blockchain -- What to Expect in 2018
30:22

Sift through all the hype around blockchain, and you'll start to find some practical use cases across all industries and regions. But is blockchain ready for your organization to use to its advantage?

Apr 10, 2018
Gartner ThinkCast 133: Tech Providers' Digital Disruption Strategy
09:53

Digital disruption also gives tech and service providers a new opportunity for greater success and a competitive advantage. We look at what providers must do to survive and thrive in the digital era.

Apr 10, 2018
Gartner ThinkCast 132: Devise Your Digital Disruption Strategy
11:37

Digital disruption creates new opportunities to gain a competitive advantage. So what kind of digital disruption strategy do you need to get you there?

Apr 10, 2018
Gartner ThinkCast 131: Take Advantage of Digital Disruption
10:56

Digital disruption is so omnipresent that we're all beginning to suffer from digital fatigue. Here is how to wake up your organization and gain the advantage from digital disruption. 

Mar 30, 2018
Gartner ThinkCast 130: The Public and Private Sector Digital Game Plan
09:12

What must business and government leaders do to maximize the benefits of digital transformation for all of us? We catch up with Gartner analyst Jorge Lopez on Capitol Hill in Washington, D.C.

Mar 28, 2018
Gartner ThinkCast 129: Reading the Global IT Spend Tea Leaves
06:18

We want to know what 2018 holds for IT spend patterns in our region and across the globe. Gartner Chief Forecaster John Lovelock parses the final 2017 numbers for what they forecast for this year and beyond.

Mar 05, 2018
Gartner ThinkCast 128: CIO Resolutions -- Go Back to Middle School
10:26

IT leaders must take a proactive role in shaping the next generation of IT and business professionals. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio say it's time to get involved in your local education system.

Mar 05, 2018
Gartner ThinkCast 127: CIO Resolutions -- Get Execs Some Tech
12:41

When your business executives ask what new technology can do for the business, don't answer them -- show them. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss what new technologies to track and how to introduce them.

Mar 05, 2018
Gartner ThinkCast 126: CIO Resolutions -- Be a Better Leader
13:10

Everyone talks about the CIO taking more vocal role in digital transformation initiatives. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss how to do it without hindering your career.

Mar 05, 2018
Gartner ThinkCast 125: CIO Resolutions -- Mind, Body & Tech
11:14

Digital transformation calls on CIOs to take an assertive, vocal role. Gartner analysts Mark Raskino, Patrick Meehan and Mary Mesaglio discuss what you must resolve to do to build a better organization, team and career.

Mar 05, 2018
Gartner ThinkCast 124: Answers to Your AI Questions
16:03

One thing you are definitely have is questions on how to use and benefit from artificial intelligence. Gartner AI expert Whit Andrews tackles the top AI concerns of you and your peers.

Feb 26, 2018
Gartner ThinkCast 123: Speaking Data as a Second Language
15:05

There’s an emerging language we all need to learn to speak properly – information. We explore the benefits of speaking data.

Feb 22, 2018
Gartner ThinkCast 122: Use Your Data to Tell Your Story
16:41

It’s time to unlock your organization’s most powerful storyteller: Your data. Turn your data and analytics into a narrative of business success.

Feb 22, 2018
Gartner ThinkCast 121: Tech Provider Success Requires Strong Positioning
17:56

Vendor positioning is not the same as the messaging, yet they share a couple of core traits: They must be strong and clear. Find out how to strengthen your position.

Feb 22, 2018
Gartner ThinkCast 120: Artificial Intelligence, The Provider View
15:32

Let’s spin the artificial intelligence lens around to see how AI impacts tech providers. Find out what they should be doing and what all enterprises must be asking.

Feb 22, 2018
Gartner ThinkCast 119: EU Privacy Rules Have Global Implications
16:55

Get to know these four letters: GDPR. The European Union is rolling out new data privacy rules that will impact every organization around the globe.

Feb 22, 2018
Gartner ThinkCast 118: 7 Questions to Ask AI Providers
05:29

If you’re looking for an artificial intelligence solution, how do you find the right provider? Gartner’s Whit Andrews offers up seven questions you should be asking to find out if an AI solution is truly effective and the right one for your organization.

Feb 16, 2018
Gartner ThinkCast 117: Must-Have Skills for Today’s CIOs
10:08

Digital transformation requires CIOs to build an ever-expanding set of skills, but not just technical skills. In this Gartner ThinkCast conversation, Gartner’s Suzanne Adnams and Bruce Robertson discuss the people skills today’s CIO needs for success.

Feb 16, 2018
Gartner ThinkCast 116: You Need to Become Radically Inspired
22:59

What if you have radically inspired leadership — and a radically inspired life — just waiting for you to unleash it? In this Gartner ThinkCast conversation, John O’Leary shares his powerful personal tale of survival, but the real story he wants to convey is your story: that you can do great things and you don’t need an accident or Mt. Everest to become a better you.

Feb 16, 2018
Gartner ThinkCast 115: CIOs Must Transform into Digital Leaders
12:02

What if the key to being a great CIO in the digital age was being a great storyteller? In this Gartner ThinkCast conversation, Gartner’s Suzanne Adnams and Bruce Robertson explain why leadership is the keyword for CIOs in the Digital Age, as they must move beyond directing just IT and be more vocal, impactful leaders across the enterprise.

Feb 16, 2018
Gartner ThinkCast 114: Digital Culture Change: What CIOs Must Do
12:32

How can CIOs enact a true digital culture change? In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss how CIOs must drive their organizations to new success with an impactful digital culture change.

Feb 16, 2018
Gartner ThinkCast 113: Digital Culture Change: What Not to Do
09:37

CIOs have a great opportunity to use culture change to improve their organization, but can sometimes get in their own way. In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss why CIOs should stop fearing the culture change that comes with digital transformation.

Feb 16, 2018
Gartner ThinkCast 112: CIOs Must Lead Digital Culture Change
10:33

Digital transformation demands we change how we do business, but sometimes that change can be risky to employee satisfaction and culture. In this three-part Gartner ThinkCast conversation, Gartner’s Bard Papegaaij and Claire Jorgensen discuss why the CIO must lead the digital culture change, what they must be careful not to do, and what the proper steps are to successfully create a winning digital culture.

Feb 16, 2018
Gartner ThinkCast 111: 3 Keys to IoT Strategy Implementation
09:19

Can IoT implementation really be as easy as 1-2-3? In this Gartner ThinkCast conversation, Gartner Research Vice President Erik Heidt joins us to discuss the three major steps you need to take to start acting on your Internet of Things strategy.

Feb 16, 2018