CX Show: Conversations on Customer Experience
By SaleMove
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Category: Business
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Subscribers: 2
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Episodes: 22
Description
The CX Show is Glia's podcast on Customer Experience. In each episode, we'll be speaking to senior business leaders to understand the importance and influence of the customer experience on overall business success.
| Episode | Date |
|---|---|
|
The Effortless Member Experience
|
Nov 12, 2019 |
|
Going Digital First at RFG with Shannon Spotswood
|
Jan 18, 2019 |
|
Creating Contact Center Leaders with Jim Rembach
|
Dec 06, 2018 |
|
The Wallet Allocation Rule with Luke Williams
|
May 03, 2018 |
|
Establishing a Customer Journey Strategy with Annette Franz
|
Apr 26, 2018 |
|
How to Offer Amazing Customer Service with Shep Hyken
|
Apr 13, 2018 |
|
Customer Experience Enablement with Lynn Hunsaker
|
Mar 29, 2018 |
|
Customer Journey Mapping with Jim Tincher
|
Mar 08, 2018 |
|
Putting the Customer First at Boll & Branch
|
Feb 22, 2018 |
|
Gaining Insight from Customer Journey Mapping with Kerri Nelson
|
Feb 08, 2018 |
|
Understanding Voice of the Customer with Ernan Roman
|
Jan 25, 2018 |
|
Building Customer Experience Through Design Thinking at Northern Trust
|
Oct 17, 2017 |
|
A Discussion on Conversational AI
|
Sep 20, 2017 |
|
Building a Customer-Obsessed Culture at Kustomer
|
Aug 11, 2017 |
|
Understanding What Customers Really Want at Philadelphia Insurance Companies
|
May 19, 2017 |
|
Balancing Bots & Humans at Bank of America
|
Mar 16, 2017 |
|
Tackling Customer Experience Challenges in the Insurance Industry with Steve Anderson
|
Feb 24, 2017 |
|
Getting to Why and the Importance of Customer Advocacy with Noah Weiner
|
Jan 20, 2017 |
|
Reinventing Customer Service at BaubleBar
|
Dec 07, 2016 |
|
Ashish Jain, Director of Digital & E-Commerce at BayCare Health Systems
|
Nov 14, 2016 |
|
Stacey Giard, Chief Operating Officer at Tola Capital
|
Nov 14, 2016 |
|
How Brooks Brothers Arms Their Employees with Data to Improve the Customer Experience
|
Nov 07, 2016 |