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| Episode | Date |
|---|---|
|
Navigating the role of cards within payment platforms
|
Oct 01, 2025 |
|
Turn SMB lending economics around with updated credit risk pricing and other tech advantages
|
Sep 29, 2025 |
|
3 key focuses for the fraud front line in 2025
|
Jan 27, 2025 |
|
Quality deposits and a clearer digital picture
|
Dec 17, 2024 |
|
34.06 - Preparing banking’s front line for a deepfake future
|
Dec 10, 2024 |
|
34.05 - Unmasking fraud in the age of AI
|
Dec 03, 2024 |
|
34.04 - Fight fraud on all fronts: Check protections to cloud-based solutions
|
Nov 19, 2024 |
|
34.03 - ‘Right-sizing’ deposits and the challenge of short-term CD books
|
Nov 18, 2024 |
|
34.01 - Fight check fraud with a strategic mindset
|
Sep 23, 2024 |
|
33.08 - State of Deposits: What’s on the horizon
|
Aug 20, 2024 |
|
33.07 - AI helps banks of all sizes think bigger
|
May 29, 2024 |
|
33.06 - AI means change in the bank, but where may surprise you
|
May 22, 2024 |
|
33.05 - Fight fraud collectively for the biggest impact
|
May 06, 2024 |
|
33.04 - The fraud fight gets faster
|
May 02, 2024 |
|
33.03 - Measure innovation in incremental wins
|
Dec 19, 2023 |
|
33.02 - Maximizing digital marketing ROI
|
Dec 18, 2023 |
|
33.01 - ‘Tis the season for greater fraud awareness
|
Dec 01, 2023 |
|
32.08 - Winning the primary client relationship battle
|
Nov 14, 2023 |
|
32.07 - FedNow is live…now what?
|
Oct 02, 2023 |
|
32.06 - Fraud activity is increasing – how to protect your institution and customers
|
Sep 12, 2023 |
|
32.05 - Fact vs Fiction: Debunking fraud and faster payments myths
|
Sep 11, 2023 |
|
32.04 - Creating a better digital payments experience for businesses
|
Jun 20, 2023 |
|
32.03 - Easing the banking challenges for people with disabilities
|
Jun 13, 2023 |
|
32.02 - Rethinking risk after the SVB collapse
|
Jun 07, 2023 |
|
32.01 - Why banks should help families break the money-talk taboo
|
May 30, 2023 |
|
31.08 - Exploring the “flaw of averages” at banks
|
May 09, 2023 |
|
31.07 - What banks can do when disaster strikes
|
May 02, 2023 |
|
31.06 - Citizens Bank has a new way with words
|
Apr 25, 2023 |
|
31.05 - The original mobile banking is finding new purpose
|
Apr 11, 2023 |
|
31.04 - FedNow’s competitive value for smaller banks
|
Apr 04, 2023 |
|
31.03 - Despite crypto turmoil, this firm is following the customers
|
Mar 28, 2023 |
|
31.02 - Getting ready for the largest wealth transfer ever
|
Mar 21, 2023 |
|
31.01 - Managing risks during a digital makeover
|
Mar 14, 2023 |
|
30.08 - What’s now and what’s next in digital modernization
|
Feb 21, 2023 |
|
30.07 - Finding opportunities in banking cannabis and crypto
|
Feb 15, 2023 |
|
30.06 - The path to personalization in digital customer service
|
Feb 07, 2023 |
|
30.05 - Positioning ESG at banks as good business in 2023
|
Jan 31, 2023 |
|
30.04 - Tips and insights for attracting talent in 2023
|
Jan 24, 2023 |
|
30.03 - Where will banking-as-a-service go in 2023?
|
Jan 17, 2023 |
|
30.02 - A special decade to come for U.S. banks?
|
Jan 10, 2023 |
|
30.01 - The best of the best in financial services innovation
|
Jan 03, 2023 |
|
29.06 - Key banking issues and trends for 2023
|
Dec 13, 2022 |
|
29.05 - Minority-owned banks are ready for a recession
|
Dec 06, 2022 |
|
29.04 - The fraud prevention use case for behavioral biometrics
|
Nov 29, 2022 |
|
29.03 - Pricing deposits to keep customers happy
|
Nov 15, 2022 |
|
29.02 - Customer financial health should be a top priority
|
Nov 08, 2022 |
|
29.01 - Bank leaders are the make-or-break for innovation
|
Nov 01, 2022 |
|
28.08 - Neobanks: Disruptive technology, elusive profits
|
Oct 11, 2022 |
|
28.07 - Banks need to be ready for better deep fakes
|
Oct 04, 2022 |
|
28.06 - Want to connect better with customers? Try empathy
|
Sep 27, 2022 |
|
28.05 - Data's expanding role in protecting against fraud
|
Sep 20, 2022 |
|
28.04 - Tapping into a new talent pool for banking
|
Sep 13, 2022 |
|
28.03 - Why Know Your Business should be a bank’s business
|
Sep 06, 2022 |
|
28.02 - Investing in a more diverse fintech future
|
Aug 30, 2022 |
|
28.01 - Building future bank leaders by sending them away
|
Aug 23, 2022 |
|
27.08 - Where do banks fit into the metaverse?
|
Aug 02, 2022 |
|
27.07 - Keeping the community bank feel through a digital transformation
|
Jul 26, 2022 |
|
27.06 - Staid on the outside, innovative on the inside
|
Jul 19, 2022 |
|
27.05 - Banks may face more liability for payments fraud
|
Jul 12, 2022 |
|
27.04 - Customer demand is driving open banking adoption
|
Jun 28, 2022 |
|
27.03 - A banking regulator's approach to DEI issues
|
Jun 21, 2022 |
|
27.02 - Content feeds can be banking's path to personalization
|
Jun 14, 2022 |
|
27.01 - The thinking behind Citizens Bank's M&A spree
|
Jun 07, 2022 |
|
26.08 - Building relationships with the next gen through lending
|
May 17, 2022 |
|
26.07 - The "credit washing" mess and how banks can avoid it
|
May 10, 2022 |
|
26.06 - An ex-crypto miner on banking and the blockchain
|
May 03, 2022 |
|
26.05 - How banks can do more for small businesses
|
Apr 26, 2022 |
|
26.04 - Better banking using digital ID verification
|
Apr 19, 2022 |
|
26.03 - How to help Americans become smarter about money
|
Apr 12, 2022 |
|
26.02 - It's not too late for community banks to digitally transform
|
Apr 05, 2022 |
|
26.01 - Balancing climate urgency and business reality
|
Mar 29, 2022 |
|
25.08 - Why community banks should be moving on crypto
|
Mar 08, 2022 |
|
25.07 - Creating a high-end digital customer experience
|
Mar 01, 2022 |
|
25.06 - Data can help create credit for the underbanked
|
Feb 16, 2022 |
|
25.05 - Why culture matters when banks merge
|
Feb 08, 2022 |
|
25.04 - Tom Brown's positive outlook for banks in 2022
|
Feb 01, 2022 |
|
25.03 - How digital banking can be better for customers
|
Jan 25, 2022 |
|
25.02 - Customers embrace banking by appointment
|
Jan 18, 2022 |
|
25.01 - Iowa credit union is leading the way in M&A
|
Jan 11, 2022 |
|
24.09 - Key banking issues and trends for 2022
|
Dec 14, 2021 |
|
24.08 - Fraudsters are copying customer behavior to fool safeguards
|
Dec 07, 2021 |
|
24.07 - Technology is speeding up the mortgage process
|
Nov 30, 2021 |
|
24.06 - The pandemic may ease off, but not banking innovation
|
Nov 16, 2021 |
|
24.05 - A successful DEI program is built on data and relationships
|
Nov 09, 2021 |
|
24.04 - What can you learn from a digital early-mover?
|
Nov 02, 2021 |
|
24.03 - How banks should be thinking about ESG
|
Oct 26, 2021 |
|
24.02 - Banks can do more to prevent fraud
|
Oct 19, 2021 |
|
24.01 - Lessons from a 220-year-old financial player
|
Oct 12, 2021 |
|
23.09 - Personalization offers 'tremendous opportunity' for banks and credit unions
|
Sep 21, 2021 |
|
23.08 - U.S. banks are playing catch-up on digital technology
|
Sep 14, 2021 |
|
23.07 - Personalized banking is all about the customer journey
|
Sep 07, 2021 |
|
23.06 - The cloud takes shape for banks during COVID
|
Aug 31, 2021 |
|
23.05 - Taking a digital path to a compelling CX
|
Aug 24, 2021 |
|
23.04 - Making data breaches less of a burden for banks
|
Aug 17, 2021 |
|
23.03 - The mutual benefits of bank-fintech partnerships
|
Aug 10, 2021 |
|
23.02 - TD wants to be the 'go-to' bank for Black and Latinx customers
|
Aug 03, 2021 |
|
23.01 - Customer focus is key for middle-market banks
|
Jul 27, 2021 |
|
22.08 - Banking customers share what they want and need
|
Jul 13, 2021 |
|
22.07 - What is banking's role in addressing climate change?
|
Jul 06, 2021 |
|
22.06 - Open banking and the future of customer relationships
|
Jun 29, 2021 |
|
22.05 - What small businesses need from their banks now
|
Jun 22, 2021 |
|
22.04 - Bank branches: Form and function for the future
|
Jun 15, 2021 |
|
22.03 - Impact investors seek to do well by doing good
|
Jun 08, 2021 |
|
22.02 - Why multi-loan preapprovals are the right tool for 2021
|
May 25, 2021 |
|
22.01 - Better tech is the key to better banking regulation
|
May 18, 2021 |
|
21.08 - What bankers need to know, generation by generation
|
Apr 27, 2021 |
|
21.07 - Digital transformation, now and in the future
|
Apr 20, 2021 |
|
21.06 - The case for wealth management at community banks
|
Apr 13, 2021 |
|
21.05 - Rethinking credit risk in underserved communities
|
Apr 06, 2021 |
|
21.04 - Reimagining the branch in a digital age
|
Mar 30, 2021 |
|
21.03 - Banks will benefit from new brokered deposit rules
|
Mar 23, 2021 |
|
21.02 - Thinking small can lead to big digital results
|
Mar 16, 2021 |
|
21.01 - Innovation with a social conscience
|
Mar 09, 2021 |
|
20.08 - 3 new regulatory priorities for DC in 2021
|
Feb 23, 2021 |
|
20.07 - Bank customers want an emotional connection
|
Feb 16, 2021 |
|
20.06 - Chat banking: Meeting customers where they are
|
Feb 09, 2021 |
|
20.05 - Appraising the mortgage industry’s diversity, equity and inclusion
|
Feb 02, 2021 |
|
20.04 - Fighting the fraudsters at the front door
|
Jan 26, 2021 |
|
20.03 - Serving small businesses better: What’s in it for banks?
|
Jan 19, 2021 |
|
20.02 - Banking in 2021: Cold start, bold finish?
|
Jan 12, 2021 |
|
20.01 - The case for updating and upgrading bank bill pay
|
Jan 05, 2021 |
|
19.07 - Shifts in trust and other emerging trends to prioritize in 2021
|
Dec 15, 2020 |
|
19.06 - Delighting customers by digitizing the back office
|
Dec 08, 2020 |
|
19.05 - COVID-19 as a real-life stress test for credit risk
|
Nov 17, 2020 |
|
19.04 - A focus on team and mission makes veterans a good fit for financial institutions
|
Nov 10, 2020 |
|
19.03 - Growing branch value while shrinking the footprint
|
Nov 03, 2020 |
|
19.02 - Going digital without losing the human touch
|
Oct 27, 2020 |
|
19.01 - Digital’s future: A new line of business, not just a bolt-on
|
Oct 20, 2020 |
|
18:08 - Playing offense and defense against fraudsters
|
Sep 29, 2020 |
|
18.07 - Financial services is an industry ripe for innovation
|
Sep 22, 2020 |
|
18.06 - How one big bank is doing DEI
|
Sep 15, 2020 |
|
18.05 - Using EPM to plan an optimal go-forward strategy
|
Sep 08, 2020 |
|
18.04 - COVID-19 as a catalyst for contactless cards
|
Sep 01, 2020 |
|
18.03 - Survival guide for smaller banks: "Find your niche and do it well"
|
Aug 25, 2020 |
|
18.02 - Banks can do more for small business during COVID-19
|
Aug 18, 2020 |
|
18.01 - Connecting with customers, Amazon style
|
Aug 11, 2020 |
|
17.08 - A new way to detect bias in banking
|
Jul 21, 2020 |
|
17.07 - Digital banking catches a tailwind
|
Jul 14, 2020 |
|
17.06 - Getting the most out of that reopened branch
|
Jul 07, 2020 |
|
17.05 - Using CX to stand out from the crowd
|
Jun 23, 2020 |
|
17.04 - How banks can meet the moment on diversity, equity and inclusion
|
Jun 16, 2020 |
|
17.03 - COVID-19 puts customer support on the fast track to change
|
Jun 09, 2020 |
|
17.02 - Culture is the backbone of innovation
|
Jun 02, 2020 |
|
17.01 - Banks as an essential service during COVID-19
|
May 26, 2020 |
|
16.08 - Rising to the PPP Challenge
|
Apr 28, 2020 |
|
16.07 - Gen Z is fond of fintech, but they like tellers too
|
Apr 21, 2020 |
|
16.06 - COVID-19 and the importance of 'Doing Digital'
|
Apr 14, 2020 |
|
16.05 - Making some sense of the Paycheck Protection Program
|
Apr 07, 2020 |
|
16.04 - ECM as a powerful workflow tool for financial institutions
|
Mar 31, 2020 |
|
16.03 - Working to stay one step ahead of the cybercriminals
|
Mar 24, 2020 |
|
16.02 - How will coronavirus affect the financial services industry?
|
Mar 17, 2020 |
|
16.01 - Will today's money manager be tomorrow’s life fixer?
|
Mar 10, 2020 |
|
15.10 - Top 2019 podcasts: Getting a grip on the best data insights
|
Dec 17, 2019 |
|
15.09 - Getting in gear for 2020
|
Dec 10, 2019 |
|
15.08 - Top 2019 podcasts: Digital transformation that triumphs
|
Dec 03, 2019 |
|
15.07 - Top 2019 podcasts: Mastering the digital-physical mix
|
Nov 26, 2019 |
|
15.06 - Top 2019 podcasts: The inside story of America's first mobile-only bank
|
Nov 19, 2019 |
|
15.05 - Top 2019 podcasts: How one bank championed community resurgence
|
Nov 12, 2019 |
|
15.04 - Top 2019 podcasts: The secrets to effective digital transformation
|
Nov 05, 2019 |
|
15.03 - Direct insights on direct banks
|
Oct 29, 2019 |
|
15.03 - Direct insights on direct banks
|
Oct 29, 2019 |
|
15.02 - How to gain points by tackling small business pain points
|
Oct 22, 2019 |
|
15.01 - Innovation insights: A look at the 2019 BAI Global Innovation Awards winners
|
Oct 15, 2019 |
|
14:09 - Digital transformation: The CFO as superhero
|
Sep 24, 2019 |
|
14.08: Three pillars to build community banking success
|
Sep 17, 2019 |
|
14:07: Where banking success meets behavioral finance
|
Sep 10, 2019 |
|
14.06: Banking’s best ways to fight digital-age fraud
|
Sep 03, 2019 |
|
14.05: Taking giant steps on the digital journey
|
Aug 27, 2019 |
|
14.04: When fintech takes on a greater purpose
|
Aug 20, 2019 |
|
14.03: Keeping up with consumer demands in the digital age
|
Aug 13, 2019 |
|
14.02: BAI's latest findings on bank culture and conduct
|
Aug 06, 2019 |
|
14.01: Getting a grip on data's best insights
|
Jul 30, 2019 |
|
13.09: How one bank championed community resurgence
|
Jul 09, 2019 |
|
13.08: The ins and outs of winning at innovation
|
Jul 01, 2019 |
|
13:07: Your road-tested roadmap to sensational innovation
|
Jun 25, 2019 |
|
13.06: Why consumers want authentic banking—now
|
Jun 18, 2019 |
|
13.05: Coming out on top in today’s talent war
|
Jun 11, 2019 |
|
13.04: The grand financial adventure of starting a new bank
|
Jun 04, 2019 |
|
13.03: Your guide to winning business banking customers
|
May 28, 2019 |
|
13.02: The secrets to effective digital transformation
|
May 21, 2019 |
|
13.01: Cannabis banking and the path to navigate compliance
|
May 14, 2019 |
|
12.08: Digital transformation that triumphs
|
Apr 30, 2019 |
|
12.07: Why top customer experience needs tough fraud protection
|
Apr 23, 2019 |
|
12.06: The most valuable keys to customer engagement
|
Apr 16, 2019 |
|
12.05: The inside story of America's first mobile-only bank
|
Apr 09, 2019 |
|
12.04: From compliance complexity to regtech reality
|
Apr 02, 2019 |
|
12.03: How banks can supercharge their cybersecurity
|
Mar 26, 2019 |
|
12.02: Smart ways to address new consumer habits with innovative tech
|
Mar 19, 2019 |
|
12.01: Mastering the digital-physical mix
|
Mar 12, 2019 |
|
11.08: Turning AI into ROI
|
Feb 19, 2019 |
|
11.07: Aiming to please SMBs
|
Feb 12, 2019 |
|
11.06: What's hot in banking innovation, fintech and digital growth
|
Feb 05, 2019 |
|
11.05: An insider’s guide to risk and data management
|
Jan 29, 2019 |
|
11.04: Getting to the bottom of great customer experience in 2019
|
Jan 22, 2019 |
|
11.03: Realizing data's phenomenal potential in 2019
|
Jan 15, 2019 |
|
11.02: 2019's top banking decisions with the BAI Leadership Team
|
Jan 08, 2019 |
|
11.01: The big branch trends for 2019
|
Jan 01, 2019 |
|
10:08: How banks can win at gamification
|
Dec 11, 2018 |
|
10.07: Paths to profitable digital partnerships
|
Dec 04, 2018 |
|
10.06: Winning the data game
|
Nov 27, 2018 |
|
10.05: Prime payments insights from the Fed
|
Nov 13, 2018 |
|
10.04: Branches, digital channels and customer experience without equal
|
Nov 06, 2018 |
|
10.03: Sales and the magic touch of high-touch coaching
|
Oct 30, 2018 |
|
10.02: Winning the war for top talent
|
Oct 23, 2018 |
|
10.01: Humanizing the digital banking experience with Jim Marous
|
Oct 16, 2018 |
|
9.08: How banks can get high performance from high tech
|
Sep 25, 2018 |
|
9.07: From blockchain to a distributed ledger revolution
|
Sep 18, 2018 |
|
9:06: An exceptional executive's leadership secrets
|
Sep 11, 2018 |
|
9.05: How banks that win balance customer satisfaction and safety
|
Sep 04, 2018 |
|
9.04: How consumers behave and banks can best serve
|
Aug 28, 2018 |
|
9.03: Delighted customers through dedicated employees
|
Aug 21, 2018 |
|
9.02: Credit unions, community banks and the path to frictionless customer service
|
Aug 14, 2018 |
|
9.01: An invitation to banking innovation
|
Aug 07, 2018 |
|
8.08: High-tech, high-level access and the 720-degree view of the customer
|
Jul 24, 2018 |
|
8.07: Employee engagement, customer experience and banking excellence
|
Jul 17, 2018 |
|
8.06: New ways to weigh credit worthiness for consumers
|
Jul 10, 2018 |
|
8.05: Cybercurrency, security and the future of money
|
Jun 26, 2018 |
|
8.04: Customer service that surpasses expectations
|
Jun 19, 2018 |
|
8.03: Retail banking's summer of challenges and changes
|
Jun 12, 2018 |
|
8.02: Giving struggling consumers a second look
|
Jun 05, 2018 |
|
8.01: Small business lending that makes a big difference
|
May 29, 2018 |
|
7.08: From going digital to growing digital with power and purpose
|
May 08, 2018 |
|
7.07: How efficient banks can bolster small businesses
|
May 01, 2018 |
|
7.06: How banks will win customers in a "do it for me" payments world
|
Apr 24, 2018 |
|
7.05: The bank branch dilemma: Smart answers to vexing questions
|
Apr 17, 2018 |
|
7.04: A Netflix talent guru weighs in on bank talent management
|
Apr 10, 2018 |
|
7.03: Building the best defense against crooks and hackers
|
Apr 03, 2018 |
|
7.02: Fintech, payments and the revolution-evolution crossroads
|
Mar 27, 2018 |
|
7.01: How spirit and innovation make one bank so beloved
|
Mar 20, 2018 |
|
6.08: How an award-winning Fintech disruptor creates financial and societal change
|
Feb 27, 2018 |
|
6.07: Talking 'bot a revolution: Banks, AI and the future of interactive tech
|
Feb 20, 2018 |
|
6.06: The future of payments—get ready for a wild ride
|
Feb 13, 2018 |
|
6.05: Building a compliance culture that wins
|
Feb 06, 2018 |
|
6.04: Building the bottom line beyond Generations X, Y and Z
|
Jan 30, 2018 |
|
6.03: How to create winning employee engagement
|
Jan 23, 2018 |
|
6.02: After two decades, internet banking continues to change
|
Jan 16, 2018 |
|
6.01: Artificial intelligence is BAI's trend of 2018
|
Jan 09, 2018 |
|
5.08: Branches, branch tech and the future of banking in 2018
|
Dec 12, 2017 |
|
5.07: Home equity loans: From frustration to acceleration
|
Dec 05, 2017 |
|
5.06: Emotional bonds, customer connection and lasting loyalty
|
Nov 28, 2017 |
|
5.05: How and why incentives excite employees
|
Nov 17, 2017 |
|
5.04: A community bank’s drive to thrive
|
Nov 14, 2017 |
|
5.03: The unstoppable rise of RegTech
|
Nov 07, 2017 |
|
5.02: Women and business banking: Making a difference, understanding differences
|
Oct 31, 2017 |
|
5.01: Local banks and the drive for talent engagement
|
Oct 24, 2017 |
|
4.09: How hedge funds evaluate banks
|
Oct 10, 2017 |
|
4.08: The artificial intelligence adoption gap
|
Oct 03, 2017 |
|
4.07: Wall Street, blockchain and the promise of powerful innovation
|
Sep 29, 2017 |
|
4.06: Sales excellence in the digital age
|
Sep 27, 2017 |
|
4.05: Facebook, mobile and banking opportunity
|
Sep 22, 2017 |
|
4:04: Artificial intelligence and the path to banking’s future
|
Sep 15, 2017 |
|
4.03: The rise of a fintech hotbed
|
Sep 08, 2017 |
|
4.02: Branch technology and ingenuity
|
Sep 01, 2017 |
|
4.01: Social media, consumer care and customer acquisition
|
Aug 25, 2017 |
|
3.08: The fine points and phenomenal power of fintech
|
Aug 11, 2017 |
|
3.07: Banking innovation: It's more than just fintech
|
Aug 04, 2017 |
|
3.06: Helping customers win through financial wellness
|
Jul 28, 2017 |
|
3.05: Smart security in a risky digital world
|
Jul 21, 2017 |
|
3.04: How banks can embrace technology through 'fintegration'
|
Jul 14, 2017 |
|
3.03: How banks can lead consumers to financial wellness
|
Jul 07, 2017 |
|
3.02: CECL—Get your bank's credit records in order
|
Jun 30, 2017 |
|
3.01: Community banking and the drive for excellence
|
Jun 23, 2017 |
|
2.08: The ever-changing face of bank branches
|
Jun 02, 2017 |
|
2.07: How banks build winning innovation teams
|
May 26, 2017 |
|
2.06: Where payments meet people
|
May 19, 2017 |
|
2.05: The rise of the mobile-only bank
|
May 12, 2017 |
|
2.04: Banking and the Internet of Things
|
May 05, 2017 |
|
2.03: The pillars of financial services innovation
|
Apr 28, 2017 |
|
2.02 The art and science of social selling
|
Apr 21, 2017 |
|
2.01 Banking, big data and analytics
|
Apr 14, 2017 |
|
1.08 Spotting and fighting synthetic fraud
|
Mar 24, 2017 |
|
1.07: Payments, innovation and the three big roles of banks and fintechs
|
Mar 17, 2017 |
|
1.06: Artificial intelligence and voice banking
|
Mar 10, 2017 |
|
1.05: Behind the blockchain explosion
|
Mar 03, 2017 |
|
1.04: Using bank employees as social media brand ambassadors
|
Feb 24, 2017 |
|
1.03: The future of digital banking
|
Feb 17, 2017 |
|
1.02: The future of faster payments
|
Feb 10, 2017 |
|
1.01: Millennials and community banking
|
Feb 03, 2017 |