ASOA EyeTalks Radio

By American Society of Ophthalmic Administrators (ASOA), A Strategic Partner o

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Category: Management

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Subscribers: 5
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Episodes: 90

Description

EyeTalks Radio delivers strategies and techniques for success in the field of ophthalmic practice management through rich content and periodic interviews with subject matter experts on topics of interest to those who run the business side of ophthalmology including: human resources, practice development and benchmarking, government and regulatory compliance, productivity, and more.

Episode Date
Pulling Back the Documentation Curtain: AI-Powered Clinical Efficiency with Dr. Feistmann & Dr. Gallogly
Oct 14, 2026
Dry Eye Rescue Program Implementation with Patti Barkey & Ryan Grant
Jul 31, 2025
How to Give Your Staff Superpowers with Patient Self-Service
Oct 17, 2024
The Changing Reimbursement Landscape for Retina Practices and How to Keep Up
Aug 22, 2024
How to Know If You Are a P.O.W.E.R.F.U.L. Leader
Apr 08, 2024
Mentoring And Today's Marketplace
Mar 11, 2024
Perspective—Ain't Raining? We Ain't Training
Feb 12, 2024
Quiet Quitting—Is It Happening? What Should You Do About It?
Jan 22, 2024
Administrator-Physician Relationship, Episode 9: Leadership
Sep 26, 2023
Administrator-Physician Relationship, Episode 8: Boundaries
Aug 28, 2023
Administrator-Physician Relationship, Episode 7: Reality
Jul 10, 2023
Administrator-Physician Relationship, Episode 6: Humor
Jun 12, 2023
Administrator-Physician Relationship, Episode 5: Complimentary Work Ethic
May 08, 2023
Administrator-Physician Relationship, Episode 4: Common Vision
Apr 10, 2023
Administrator-Physician Relationship, Episode 3: Respect
Mar 13, 2023
Administrator-Physician Relationship, Episode 2: Communication
Feb 13, 2023
Administrator-Physician Relationship, Episode 1: Introduction
Jan 09, 2023
Hybrid Telemedicine Visits Here to Stay
Nov 14, 2022
Preventing Broken Business Relationships
Oct 10, 2022
How to Maximize Your Optical Revenue
Sep 12, 2022
Litigation: A (Mostly) Avoidable Nightmare
Aug 08, 2022
Dry Eye in Practice…..Gotta Squeeze a Few Lemons to Make Lemonade
Jul 11, 2022
Tips to Increase Engagement and Connections with Your Patients
Jun 13, 2022
A Checklist for Work-From-Home Employees
Jun 13, 2022
Q&A: How to Market Your Eye Care Practice
May 16, 2022
Sandpaper and Grit—A Management Metaphor
May 09, 2022
Dry Eye…Friend or Foe & How to Turn Lemons into Lemonade
Apr 18, 2022
Rising Above—Strategic Leadership During Crisis
Apr 11, 2022
Stick to the KISS Principle for ASC Compliance
Mar 14, 2022
Using Data to Prove Your Point—Effective Use of Data with Providers and Staff
Feb 14, 2022
Understanding the payer landscape for DURYSTA® (bimatoprost intracameral implant)
Jan 31, 2022
Market Access and Reimbursement Support—Product-Specific Solutions
Jan 10, 2022
Technician Training By Zoom?
Nov 08, 2021
The Benefits of Developing a Triage Department— How to Re-Focus on Patient Care
Oct 11, 2021
Building a Patient-Centered Culture
Sep 13, 2021
Best Practices for Loss Prevention in the Dispensary
Aug 09, 2021
Does Your Practice Need a Partial Retirement Plan?
Jul 12, 2021
How "Friction" Created Amazon… and How Reducing it Can Save Your Practice!
Jun 14, 2021
Every Mushroom is Edible Once—7 Steps for Recovering from a Mistake
May 10, 2021
Critical Aspects to Consider for DURYSTA™ (bimatoprost intracameral implant) Billing and Reimbursement
Apr 19, 2021
Surviving the Nursing Shortage–What We Can Learn from Hospitals
Apr 12, 2021
Q&A: Patient Flow, with Jane Shuman and Myra Cherchio
Mar 08, 2021
Six Simple Steps to Improve Your Income Statement
Feb 08, 2021
Technician Training in the Small Practice—5 Tips
Jan 11, 2021
Q&A: Avoiding Burnout and Creating Personal and Professional Satisfaction with Sondra Hoffman
Dec 07, 2020
Informed Consent in Your ASC
Nov 16, 2020
Q&A: Using CareCredit as a Business Tool, Not Just Patient Financing
Oct 12, 2020
6 Steps for Kickstarting Your Optometric Referral Network
Sep 14, 2020
Q&A: Optical Operations
Jul 22, 2020
A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture
Jul 13, 2020
Ready, Set, Know—How We Increased Conversion Rates by Empowering Our Patients
Jun 30, 2020
Q & A Interview – How to Become a COE
Apr 29, 2020
Practicing Intrapreneurship in Your Organization
Mar 26, 2020
Training Employees to Create Exceptional Patient Experiences—5 Tips
Feb 24, 2020
The Best Lens "Recipe" for Dispensary Success— Fewer Ingredients in the Right Portions
Jan 13, 2020
Making a Difficult Journey a Little Easier
Dec 09, 2019
Wearable Technology — Don't Let Smart Technology Outsmart You
Nov 11, 2019
When Managers Disagree
Oct 07, 2019
Q & A Interview – Operation Sight
Sep 16, 2019
Taming the Torment…Gaining Improved Cooperation with the Most Difficult Staff and Physicians
Aug 01, 2019
Recruiting Strategies for Ophthalmology—Where to Search for New Physicians
Jul 02, 2019
ASCs: The Never-Ending Quest for Quality
Jun 07, 2019
Pity the Woodpecker— Making Meetings Productive
May 30, 2019
Training Technicians to Be Critical Thinkers
Apr 18, 2019
Developing Your Mid-Level Managers
Mar 07, 2019
We All Scream for… Exemplary Customer Service
Feb 19, 2019
Documenting Eye Codes–Just How Compliant Are You?
Jan 29, 2019
Getting Things Done in the Busy and Changing World of Health Care!
Nov 01, 2018
What NOT TO DO When Hiring a New Provider
Oct 23, 2018
Top 10 Interpersonal Skills for Practice Administrators
Oct 08, 2018
The Leadership Dyad: Administrator and Managing Partner
Sep 24, 2018
10 Steps for Streamlining the Appeals Process
Sep 10, 2018
HR: Onboarding New Employees
Jul 23, 2018
Compliance Success: Doing the Right Thing and Doing Things Right
Jun 13, 2018
Advancing Your Superhero Powers: The Genius of Inquiry
May 14, 2018
Assessing Your Risk for an Audit
Apr 02, 2018
Attracting All-Star Employees to Your Practice
Mar 07, 2018
MACRA and MIPS in 2018
Jan 22, 2018
HR: Handling Workplace Conflict and Employee Complaints
Dec 18, 2017
Gaining Support as a New Manager
Nov 29, 2017
When You're the New Kid in Town, Advice "Dear Abby" Style
Oct 17, 2017
Human Resources: Avoiding the Pitfalls of Disciplining Employees
Sep 11, 2017
Benchmarking with ASOAnalytics
Aug 09, 2017
Benchmarking for Better Business Decisions
Jul 19, 2017
Productivity: Prioritizing Paperwork, Staff and Critical Functions
Jun 12, 2017
Middle-Management: Dealing with Difficult Decisions
May 15, 2017
MACRA: Understanding MIPS Categories and Your Composite Score
Mar 27, 2017
HR: Best Practices for Employee Evaluations
Feb 02, 2017
HR: Flawless Hiring—Getting the Right People on the Bus
Feb 02, 2017
MACRA: What Is It and Why Should I Care?
Jan 30, 2017