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| Episode | Date |
|---|---|
|
Pulling Back the Documentation Curtain: AI-Powered Clinical Efficiency with Dr. Feistmann & Dr. Gallogly
|
Oct 14, 2026 |
|
Dry Eye Rescue Program Implementation with Patti Barkey & Ryan Grant
|
Jul 31, 2025 |
|
How to Give Your Staff Superpowers with Patient Self-Service
|
Oct 17, 2024 |
|
The Changing Reimbursement Landscape for Retina Practices and How to Keep Up
|
Aug 22, 2024 |
|
How to Know If You Are a P.O.W.E.R.F.U.L. Leader
|
Apr 08, 2024 |
|
Mentoring And Today's Marketplace
|
Mar 11, 2024 |
|
Perspective—Ain't Raining? We Ain't Training
|
Feb 12, 2024 |
|
Quiet Quitting—Is It Happening? What Should You Do About It?
|
Jan 22, 2024 |
|
Administrator-Physician Relationship, Episode 9: Leadership
|
Sep 26, 2023 |
|
Administrator-Physician Relationship, Episode 8: Boundaries
|
Aug 28, 2023 |
|
Administrator-Physician Relationship, Episode 7: Reality
|
Jul 10, 2023 |
|
Administrator-Physician Relationship, Episode 6: Humor
|
Jun 12, 2023 |
|
Administrator-Physician Relationship, Episode 5: Complimentary Work Ethic
|
May 08, 2023 |
|
Administrator-Physician Relationship, Episode 4: Common Vision
|
Apr 10, 2023 |
|
Administrator-Physician Relationship, Episode 3: Respect
|
Mar 13, 2023 |
|
Administrator-Physician Relationship, Episode 2: Communication
|
Feb 13, 2023 |
|
Administrator-Physician Relationship, Episode 1: Introduction
|
Jan 09, 2023 |
|
Hybrid Telemedicine Visits Here to Stay
|
Nov 14, 2022 |
|
Preventing Broken Business Relationships
|
Oct 10, 2022 |
|
How to Maximize Your Optical Revenue
|
Sep 12, 2022 |
|
Litigation: A (Mostly) Avoidable Nightmare
|
Aug 08, 2022 |
|
Dry Eye in Practice…..Gotta Squeeze a Few Lemons to Make Lemonade
|
Jul 11, 2022 |
|
Tips to Increase Engagement and Connections with Your Patients
|
Jun 13, 2022 |
|
A Checklist for Work-From-Home Employees
|
Jun 13, 2022 |
|
Q&A: How to Market Your Eye Care Practice
|
May 16, 2022 |
|
Sandpaper and Grit—A Management Metaphor
|
May 09, 2022 |
|
Dry Eye…Friend or Foe & How to Turn Lemons into Lemonade
|
Apr 18, 2022 |
|
Rising Above—Strategic Leadership During Crisis
|
Apr 11, 2022 |
|
Stick to the KISS Principle for ASC Compliance
|
Mar 14, 2022 |
|
Using Data to Prove Your Point—Effective Use of Data with Providers and Staff
|
Feb 14, 2022 |
|
Understanding the payer landscape for DURYSTA® (bimatoprost intracameral implant)
|
Jan 31, 2022 |
|
Market Access and Reimbursement Support—Product-Specific Solutions
|
Jan 10, 2022 |
|
Technician Training By Zoom?
|
Nov 08, 2021 |
|
The Benefits of Developing a Triage Department— How to Re-Focus on Patient Care
|
Oct 11, 2021 |
|
Building a Patient-Centered Culture
|
Sep 13, 2021 |
|
Best Practices for Loss Prevention in the Dispensary
|
Aug 09, 2021 |
|
Does Your Practice Need a Partial Retirement Plan?
|
Jul 12, 2021 |
|
How "Friction" Created Amazon… and How Reducing it Can Save Your Practice!
|
Jun 14, 2021 |
|
Every Mushroom is Edible Once—7 Steps for Recovering from a Mistake
|
May 10, 2021 |
|
Critical Aspects to Consider for DURYSTA™ (bimatoprost intracameral implant) Billing and Reimbursement
|
Apr 19, 2021 |
|
Surviving the Nursing Shortage–What We Can Learn from Hospitals
|
Apr 12, 2021 |
|
Q&A: Patient Flow, with Jane Shuman and Myra Cherchio
|
Mar 08, 2021 |
|
Six Simple Steps to Improve Your Income Statement
|
Feb 08, 2021 |
|
Technician Training in the Small Practice—5 Tips
|
Jan 11, 2021 |
|
Q&A: Avoiding Burnout and Creating Personal and Professional Satisfaction with Sondra Hoffman
|
Dec 07, 2020 |
|
Informed Consent in Your ASC
|
Nov 16, 2020 |
|
Q&A: Using CareCredit as a Business Tool, Not Just Patient Financing
|
Oct 12, 2020 |
|
6 Steps for Kickstarting Your Optometric Referral Network
|
Sep 14, 2020 |
|
Q&A: Optical Operations
|
Jul 22, 2020 |
|
A Guiding Star Is Born— How Adopting a New Approach to Feedback Transformed Our Practice Culture
|
Jul 13, 2020 |
|
Ready, Set, Know—How We Increased Conversion Rates by Empowering Our Patients
|
Jun 30, 2020 |
|
Q & A Interview – How to Become a COE
|
Apr 29, 2020 |
|
Practicing Intrapreneurship in Your Organization
|
Mar 26, 2020 |
|
Training Employees to Create Exceptional Patient Experiences—5 Tips
|
Feb 24, 2020 |
|
The Best Lens "Recipe" for Dispensary Success— Fewer Ingredients in the Right Portions
|
Jan 13, 2020 |
|
Making a Difficult Journey a Little Easier
|
Dec 09, 2019 |
|
Wearable Technology — Don't Let Smart Technology Outsmart You
|
Nov 11, 2019 |
|
When Managers Disagree
|
Oct 07, 2019 |
|
Q & A Interview – Operation Sight
|
Sep 16, 2019 |
|
Taming the Torment…Gaining Improved Cooperation with the Most Difficult Staff and Physicians
|
Aug 01, 2019 |
|
Recruiting Strategies for Ophthalmology—Where to Search for New Physicians
|
Jul 02, 2019 |
|
ASCs: The Never-Ending Quest for Quality
|
Jun 07, 2019 |
|
Pity the Woodpecker— Making Meetings Productive
|
May 30, 2019 |
|
Training Technicians to Be Critical Thinkers
|
Apr 18, 2019 |
|
Developing Your Mid-Level Managers
|
Mar 07, 2019 |
|
We All Scream for… Exemplary Customer Service
|
Feb 19, 2019 |
|
Documenting Eye Codes–Just How Compliant Are You?
|
Jan 29, 2019 |
|
Getting Things Done in the Busy and Changing World of Health Care!
|
Nov 01, 2018 |
|
What NOT TO DO When Hiring a New Provider
|
Oct 23, 2018 |
|
Top 10 Interpersonal Skills for Practice Administrators
|
Oct 08, 2018 |
|
The Leadership Dyad: Administrator and Managing Partner
|
Sep 24, 2018 |
|
10 Steps for Streamlining the Appeals Process
|
Sep 10, 2018 |
|
HR: Onboarding New Employees
|
Jul 23, 2018 |
|
Compliance Success: Doing the Right Thing and Doing Things Right
|
Jun 13, 2018 |
|
Advancing Your Superhero Powers: The Genius of Inquiry
|
May 14, 2018 |
|
Assessing Your Risk for an Audit
|
Apr 02, 2018 |
|
Attracting All-Star Employees to Your Practice
|
Mar 07, 2018 |
|
MACRA and MIPS in 2018
|
Jan 22, 2018 |
|
HR: Handling Workplace Conflict and Employee Complaints
|
Dec 18, 2017 |
|
Gaining Support as a New Manager
|
Nov 29, 2017 |
|
When You're the New Kid in Town, Advice "Dear Abby" Style
|
Oct 17, 2017 |
|
Human Resources: Avoiding the Pitfalls of Disciplining Employees
|
Sep 11, 2017 |
|
Benchmarking with ASOAnalytics
|
Aug 09, 2017 |
|
Benchmarking for Better Business Decisions
|
Jul 19, 2017 |
|
Productivity: Prioritizing Paperwork, Staff and Critical Functions
|
Jun 12, 2017 |
|
Middle-Management: Dealing with Difficult Decisions
|
May 15, 2017 |
|
MACRA: Understanding MIPS Categories and Your Composite Score
|
Mar 27, 2017 |
|
HR: Best Practices for Employee Evaluations
|
Feb 02, 2017 |
|
HR: Flawless Hiring—Getting the Right People on the Bus
|
Feb 02, 2017 |
|
MACRA: What Is It and Why Should I Care?
|
Jan 30, 2017 |