The Credit Union Leadership Podcast
By ServiStar Consulting
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Subscribers: 4
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Episodes: 156
Description
We serve hope to current and aspiring credit union leaders by providing solutions to your leadership challenges. If you’re a credit union leader seeking to grow your business, tune in to this podcast. ServiStar Consulting’s Mike Neill, Taylor Murray, and Scott Albrecht draw on their extensive experience of working with countless credit unions to provide valuable insights and lessons.
| Episode | Date |
|---|---|
|
Winning Strategies - Ignite Your Why
|
Apr 01, 2026 |
|
Work-Life Integration: Lead with purpose, not pressure
|
Mar 25, 2026 |
|
Cutting Through the Fog - Purpose, Burnout, and Leadership Presence with Dr. Matt Paden
|
Mar 12, 2026 |
|
Rebrand to Mission with Nate Anderson
|
Feb 27, 2026 |
|
Winning Strategies - Building a Sales & Service Culture
|
Feb 12, 2026 |
|
Driving Credit Union Success with Innovation and Focus with Jed Meyer
|
Jan 30, 2026 |
|
6½ Habits of Highly Defective Bosses and the Fixes with Joel Hilchey
|
Jan 15, 2026 |
|
Demystifying Mentorship – Choosing and Maximizing the Right Mentor
|
Dec 19, 2025 |
|
Flexible Leadership with CEO Mike Valentine of Baxter Credit Union (BCU)
|
Dec 05, 2025 |
|
Delegation: Did We Match Mike
|
Nov 24, 2025 |
|
11 Rules to Lead with Heart – Lessons from Jarrell Flanders
|
Nov 07, 2025 |
|
Learning from a Luminaries Leader – Systems thinking and resilience in action
|
Oct 22, 2025 |
|
Managing Former Peers – Building trust in your new role
|
Oct 07, 2025 |
|
Transforming Sales – Building relationships that drive results
|
Sep 22, 2025 |
|
Complacency is the Enemy of Competency
|
Sep 05, 2025 |
|
Future-Proofing Credit Unions with Target Leadership
|
Aug 21, 2025 |
|
Succession Planning – Equipping the Next Generation
|
Aug 06, 2025 |
|
What Followers Want - Leading with Hope
|
Jul 22, 2025 |
|
Confessions of a Branch Manager: Leading By Example
|
Jul 07, 2025 |
|
Want a Winning Team? Stop Calling Them Goals, Call Them...
|
Jun 27, 2025 |
|
Bolster Culture by Serving Your Internal Member
|
Jun 19, 2025 |
|
Service Excellence Deep Dive with Certified Trainer: Extra Effort and Consistency
|
Jun 04, 2025 |
|
Soup for the Soul - Credit Union Stories to Warm The Soul
|
May 29, 2025 |
|
Trainer Certification Deep Dive in Service Excellence: Follow Through & Competence
|
May 13, 2025 |
|
Only 23% of Employees Trust Their Leadership - How You Can Build Trust With Others
|
Apr 29, 2025 |
|
Concern For Complaints
|
Apr 14, 2025 |
|
The 3 D's of Decision Making
|
Mar 13, 2025 |
|
Unlocking Your Potential: The Impact of GiANT Leadership Voices
|
Feb 27, 2025 |
|
Achieve Strategic Planning Goals through Strategic Thinking
|
Feb 12, 2025 |
|
Engage Your Team By Leading with Purpose
|
Jan 30, 2025 |
|
How To Overcome Gallup's Top Workplace Challenges for 2025
|
Jan 14, 2025 |
|
Why Your Leaders Need Coaching For Performance Now
|
Dec 19, 2024 |
|
Accountability Isn't Always a Slap On The Hand
|
Dec 12, 2024 |
|
How Do I Delegate To a Team Member Who Is Complacent With Their Work?
|
Nov 12, 2024 |
|
Where Is My Team on the GROW Model If Everyone Is Not In The Same Place?
|
Oct 24, 2024 |
|
I Have a Problem With Another Employee, Fix it Boss.
|
Oct 10, 2024 |
|
International Credit Union Day
|
Sep 23, 2024 |
|
No One Is Proactive & Work Is Piling Up: How Do I Get My Team to Take Responsibility?
|
Sep 18, 2024 |
|
How To Get The Most Value From Your ServiStar Training
|
Aug 30, 2024 |
|
Creating a Succession Plan That Continues Your Legacy with Adam Contos
|
Aug 06, 2024 |
|
Tru Treasury - Gaining Large Deposits While Others Are In A Cash Crunch
|
Jul 15, 2024 |
|
Using Trust to GROW Your Team
|
Jun 25, 2024 |
|
Erika Smith: Galvanize Performance Management with Culture Kits
|
Jun 18, 2024 |
|
Sarah Thompson: The Refinement Process
|
Jun 04, 2024 |
|
James Robert Lay: Banking on Change
|
May 15, 2024 |
|
How to prepare for change: The future of banking with Brett King
|
May 07, 2024 |
|
Jim Collison: Using CliftonStrengths to Build a High Performing Team
|
Apr 23, 2024 |
|
How to Avoid Feeling Like You Are Working At The DUMP
|
Apr 09, 2024 |
|
Dr. Elliott Jardin Office Hours
|
Apr 02, 2024 |
|
Ken Coleman: Finding Work That You Are Wired For
|
Mar 25, 2024 |
|
Dr. Elliot Jardin: How to use your Brain to Train
|
Mar 18, 2024 |
|
Service Excellence: What Can We Learn from The Food Service Industry?
|
Mar 12, 2024 |
|
Emily Leite: How Women Have Shaped Credit Union History
|
Mar 02, 2024 |
|
Patrick Kelley: Reduce Friction when Using Zoom in Learning and Development
|
Mar 02, 2024 |
|
How to Win with Digital Assets: A Case for Crypto in Credit Unions
|
Mar 02, 2024 |
|
Referral Sales: Use Systems To Improve Member's Lives
|
Feb 28, 2024 |
|
Becoming a Sales Champion: What Will Happen to Your Credit Union if You Ceased Selling
|
Feb 20, 2024 |
|
Service Excellence: Hacks to Combat Fatigue
|
Feb 13, 2024 |
|
Coaching For Performance: Why Great Leaders Exploit Potential
|
Feb 07, 2024 |
|
Be a Leader That Leaders Want To Follow
|
Jan 29, 2024 |
|
Referral Sales: How To Be a Salesperson That People Like
|
Jan 25, 2024 |
|
Vertex: How To Be a Great Leader
|
Jan 23, 2024 |
|
Becoming A Sales Champion: Why Selling Sucks
|
Jan 16, 2024 |
|
Service Excellence: Why Freaky Fast Is Not Enough
|
Jan 11, 2024 |
|
Jump On In, the Water is Warm on The BandWagon
|
Dec 29, 2023 |
|
Why Mission Gives You Purpose
|
Dec 15, 2023 |
|
Mergers of Equals with Mike Bell
|
Dec 02, 2023 |
|
How To Get Your Dream Job: Don’t Sleep On These Recruiting Tips
|
Nov 20, 2023 |
|
A Warm Welcome to our COO, Chris Bryan
|
Oct 30, 2023 |
|
Managing Emotions and Maintaining Professional Relationships
|
Oct 16, 2023 |
|
Celebrating ServiStar with George A. Hofheimer
|
Sep 29, 2023 |
|
Enrich your credit union’s culture today.
|
Sep 28, 2023 |
|
Anniversary Podcast with Tansley Stearns
|
Sep 15, 2023 |
|
Google Analytics 4 Your Credit Union
|
Aug 31, 2023 |
|
Earn your Credit Union PHD with Taylor Murray and Eric Gubka
|
Aug 16, 2023 |
|
Engagement in America
|
Jul 31, 2023 |
|
Financial Health Tools
|
Jul 14, 2023 |
|
New Employee Development Offerings from ServiStar
|
Jun 30, 2023 |
|
Delegation w/ Mike Neill
|
Jun 15, 2023 |
|
Hey Mike, Can you Coach Up?
|
Jun 01, 2023 |
|
Where There is a Will There is a Mike
|
May 15, 2023 |
|
Semantics of Leading Change
|
May 01, 2023 |
|
Leadership Development in Alaska w/ Mark Burgess CEO, CU1 Credit Union
|
Apr 15, 2023 |
|
Celebrating ServiStar’s Golden Anniversary w/Bryanna Mehling of BrightPeak Consulting
|
Apr 01, 2023 |
|
Talking Shop with Taylor Featuring Meggan Schwirtz, Chief Experience Officer at St.Cloud Financial Credit Union
|
Mar 15, 2023 |
|
Women in Leadership w/ Lauren Culp
|
Mar 04, 2023 |
|
What’s in a Name? W/ Doug Clinton of Koin CU
|
Feb 15, 2023 |
|
A new CEO’s journey with President/CEO at Financial Plus Credit Union - Michigan, Brad Bergmooser
|
Feb 01, 2023 |
|
The Impact of Emerging Leaders
|
Jan 18, 2023 |
|
Producing a Live Training
|
Jan 02, 2023 |
|
Making More Money with Your Money
|
Jan 01, 2023 |
|
American Credit Union Mortgage Association
|
Dec 15, 2022 |
|
CU Broadcast w/ Mike Lawson (part 2)
|
Dec 01, 2022 |
|
Introducing Megan James
|
Nov 30, 2022 |
|
Financial Wellness Training
|
Nov 15, 2022 |
|
Ghost Writing
|
Oct 28, 2022 |
|
Discomfort is a function of growth.
|
Oct 15, 2022 |
|
What you are willing to accept will become your standard.
|
Oct 14, 2022 |
|
Crypto in Credit Unions
|
Sep 19, 2022 |
|
Brand Marketing w/Jill Sammons
|
Sep 01, 2022 |
|
Credit Union Journalism w/ Mike Lawson
|
Aug 15, 2022 |
|
Employee Accountability
|
Jul 31, 2022 |
|
Employee Motivation/Time Management
|
Jul 25, 2022 |
|
Leadership Training
|
Jul 18, 2022 |
|
Attributes and Skills Common Among High Performing Credit Union Managers
|
Jul 13, 2022 |
|
Coaching for Performance
|
Jul 11, 2022 |
|
Effective Delegation
|
Jul 04, 2022 |
|
50. Member Interview Training
|
Jun 15, 2022 |
|
49. Centralized Lending
|
May 30, 2022 |
|
48. Credit Unions for Ukraine
|
May 13, 2022 |
|
47. Managing Conflict
|
May 06, 2022 |
|
46. Seperating the Personal from the Professional
|
May 05, 2022 |
|
45. Making Changes before Developing Trust
|
May 04, 2022 |
|
44. Leading with Purpose
|
May 03, 2022 |
|
43. Failure to Set Clear Expectations
|
May 02, 2022 |
|
42. Understanding What Got You Here Won’t Get Your There
|
Apr 30, 2022 |
|
41. From Peer to Manager
|
Apr 29, 2022 |
|
40. Improve Member Experience
|
Apr 27, 2022 |
|
39. Cross Selling in Contact Centers
|
Apr 04, 2022 |
|
38. Sales, Service, and Leadership Training
|
Mar 29, 2022 |
|
37. Strategic Thinking w/ George Hofheimer
|
Mar 14, 2022 |
|
36. Change Management
|
Feb 28, 2022 |
|
35. Service Excellence
|
Feb 14, 2022 |
|
34. Talent Aquisition
|
Jan 31, 2022 |
|
33. Innovative Thinking
|
Jan 24, 2022 |
|
32.Innovative Credit Unions
|
Jan 17, 2022 |
|
31. Innovative Leadership
|
Jan 10, 2022 |
|
30. Selling in the Drive Thru
|
Jan 03, 2022 |
|
29. Gratitude
|
Dec 31, 2021 |
|
28. Developing Mortgage Departments
|
Dec 15, 2021 |
|
27. Member Journey Mapping w/ Tansley Sterns
|
Dec 01, 2021 |
|
26. Closing Local Branches
|
Nov 15, 2021 |
|
25. Pre-Employment Behavioral Profile
|
Oct 31, 2021 |
|
24. Emotional Intellegence
|
Oct 20, 2021 |
|
23.Life, Money, You
|
Sep 01, 2021 |
|
22. Strengths Based Leadership
|
Aug 15, 2021 |
|
21. Business Development Training
|
Aug 03, 2021 |
|
20. From Managing to Coaching
|
Jul 16, 2021 |
|
19. Team Building
|
Jul 02, 2021 |
|
18.The Brainy Business of Behavioral Economics
|
Jun 15, 2021 |
|
17. CU Rock Star Award Winner
|
Jun 01, 2021 |
|
16.Vertex Live Nationwide
|
May 21, 2021 |
|
15. Virtual Training
|
May 07, 2021 |
|
14. Emerging Leaders
|
Apr 28, 2021 |
|
13. Leadership Skills
|
Feb 09, 2021 |
|
12. New Hire Orientation
|
Jan 07, 2021 |
|
11: Managing in the Messy Middle
|
Feb 20, 2020 |
|
10: The Connection Between Member Experience and Employee Engagement
|
Jan 01, 2018 |
|
8: Michael Neill and Associates Services
|
Nov 15, 2017 |
|
7: Living Out the Credit Union's Primary Purpose
|
Oct 02, 2017 |
|
6: Outstanding Internal Service (feat. TBA Credit Union)
|
Aug 08, 2017 |
|
5: Hiring the Right People
|
Jun 29, 2017 |
|
4: Coaching for Maximum Performance
|
May 01, 2017 |
|
3: Leadership
|
Feb 16, 2017 |
|
2: Employee Engagement
|
Feb 07, 2017 |
|
1: Organizational Culture
|
Jan 31, 2017 |