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| Episode | Date |
|---|---|
|
From Captive to Competitive: Redefining Global Business Services
|
Mar 25, 2026 |
|
The AI-Driven C-Suite
|
Dec 15, 2025 |
|
The Great AI Debate: Point vs. Platform, Buy vs. Build
|
Nov 10, 2025 |
|
Why Friction Data May Be Blocking Your AI Transformation
|
Jun 24, 2025 |
|
Exploring GBS Careers: Part Three
|
May 14, 2025 |
|
Exploring GBS Careers: Part Two
|
Apr 29, 2025 |
|
Exploring GBS Careers: Part One
|
Apr 14, 2025 |
|
Taking Your Organization from Cost to Profit Center in 2025
|
Feb 04, 2025 |
|
The Top GBS Trends For 2025!
|
Jan 09, 2025 |
|
Workforce Analytics & the Future of Outsourcing
|
Oct 02, 2024 |
|
Future of Order to Cash Trends & Insights
|
Sep 17, 2024 |
|
A Quick, Practical Guide To IRS Modernization
|
Jul 15, 2024 |
|
Revolutionizing Employee Engagement through Digital Tools With foodpanda
|
Jul 03, 2024 |
|
Top 10 Take-Aways From SSOW Europe 2024
|
Jun 19, 2024 |
|
Executive Series: Top Tips for Setting Up a Brand New GBS With Sanofi
|
May 22, 2024 |
|
AI in Action: L'Oréal's Journey
|
Apr 29, 2024 |
|
Insight from Onsite: SSOW Orlando
|
Apr 23, 2024 |
|
The Executive Series: The World's Best GBS With Dr. Turan Sahin, CEO, Allianz Services
|
Apr 17, 2024 |
|
The Executive Series: Recruiting & Keeping The Best Talent In GBS at Commerz Global Service Solutions
|
Apr 09, 2024 |
|
Exploring the Role of GCCs in Talent Development and Value Creation
|
Mar 26, 2024 |
|
Cost is Back! Quick-Wins & New Strategies for Cost Saving
|
Mar 05, 2024 |
|
5 Trends Set To Transform Accounts Receivable
|
Feb 26, 2024 |
|
The Executive Series: Eckard Eberle, CEO, Siemens GBS on Generative AI
|
Feb 20, 2024 |
|
The Big Shared Services Trends For 2024!
|
Dec 19, 2023 |
|
How To Embrace A "We Are All Digital" Ethos Through Citizen Developers & Low-Code Solutions
|
Nov 20, 2023 |
|
Revisiting the Top 5 Shared Services and GBS Trends From 2023
|
Nov 07, 2023 |
|
Exploring The Vast Potential Of GBS With Herbalife
|
Oct 30, 2023 |
|
Visibly Productive & Highly Influential: How AI is Reshaping Finance Roles
|
Oct 25, 2023 |
|
Demystifying Generative AI & Exploring Practical Uses
|
Oct 09, 2023 |
|
GBS Careers Corner: Leigh Nicholson on GBS and The Art of the Possible
|
Sep 26, 2023 |
|
How To Achieve Award Winning Customer Centricity In Your GBS
|
Sep 11, 2023 |
|
AI Unleashed: Transforming Global Business Services With Generative AI
|
Aug 28, 2023 |
|
Achieving Data Integrity Through Hyperautomation
|
Jul 12, 2023 |
|
Live from Lisbon: Insight from Onsite SSOW Europe Part 2
|
Jun 13, 2023 |
|
Live from Lisbon: Insight from Onsite SSOW Europe
|
May 31, 2023 |
|
GBS Careers Corner: Deborah Kops on which roles are hot and how to choose a GBS organization
|
May 15, 2023 |
|
Making HR a Strategic Value Driver with Connected Processes
|
May 08, 2023 |
|
Employee Relations: An Opportunity for HR Services?
|
May 04, 2023 |
|
The Role of Human Administrators in the Future of Work
|
Apr 25, 2023 |
|
What Does it Take to be the Best of the Best?
|
Apr 17, 2023 |
|
Live from SSOW Orlando: The Insight Onsite
|
Apr 10, 2023 |
|
GBS Careers Corner: Kai-Eberhard Lueg on the importance of dynamic capability and work-life balance in GBS
|
Apr 04, 2023 |
|
The Role of CX in O2C
|
Mar 30, 2023 |
|
Live from SSOW Orlando: An SSONext Special Part 1
|
Mar 22, 2023 |
|
GBS Careers Corner: Edoardo Peniche on growing through mistakes and working abroad
|
Mar 21, 2023 |
|
Placing people first in an organization's culture
|
Mar 14, 2023 |
|
GBS Careers Corner: Frank Schüler on generating pride, resilience and belonging in your shared service centre
|
Mar 06, 2023 |
|
Spotlighting Egypt as an Opportune Location for BPO
|
Feb 28, 2023 |
|
GBS Careers Corner: Dennis Lui on the power of collaboration to empower and upskill employees
|
Feb 21, 2023 |
|
GBS Careers Corner: Paul Bryanhill on keeping a learning mindset and reverse mentoring
|
Feb 13, 2023 |
|
Broadening GBS skill sets for organizational effectiveness with Jennifer Kelly Greene
|
Feb 06, 2023 |
|
GBS Careers Corner: Helen Emmett on proving you leadership potential and taking advantage of unpopular tasks
|
Jan 31, 2023 |
|
GBS Careers Corner: Gary Critchley on taking a leadership position and dealing with the unexpected
|
Jan 24, 2023 |
|
EP 25 GBS Careers Corner With George Connell
|
Nov 21, 2022 |
|
EP24 How outsourcing recruiting can help GBS optimize talent management, with Charlie Chang
|
Nov 14, 2022 |
|
EP23 Employee well-being, development, and mentoring are key for GBS - featuring Simon Brown and Gerard Hussey
|
Nov 07, 2022 |
|
EP 22 The importance of change management and communications for GBS, with Emma Beaumont
|
Oct 31, 2022 |
|
EP21 The state of GBS as we head into a recession, with Tom Bangemann
|
Oct 24, 2022 |
|
EP20 Why GBS must refocus on location with Tom Bangemann
|
Oct 17, 2022 |
|
EP19 The pivotal importance of the 'right mindset' towards automation in GBS, with David Hughes
|
Oct 10, 2022 |
|
EP18 How Do We Scale RPA Effectively? featuring Joe Peri
|
Oct 03, 2022 |
|
EP17 "Why Intelligent Automation is Not a Strategy" – with IA expert Lee Coulter
|
Sep 26, 2022 |
|
EP16 Why Successful GBS Runs on Technology with Matt Wright
|
Sep 19, 2022 |
|
EP15 How to read the 'data' tea leaves – and decide on the best action
|
Aug 22, 2022 |
|
EP14 Why 6 out of 10 Shared Services are actively outsourcing – with Sandeep Poddar
|
Aug 15, 2022 |
|
EP13 The blurring lines between automation and shared services with Tim Johnson
|
Aug 08, 2022 |
|
EP12 Delivering great employee experience, with Volker Schrank
|
Aug 01, 2022 |
|
EP11 The impact of accounts payable on the predicted recession with Emily Nash-Walker
|
Jul 25, 2022 |
|
EP10 BPO = Business Process Outcomes, not Business Process Outsourcing with Sameer Jalundhwala
|
Jul 18, 2022 |
|
EP9 What Determines Global Business Services' Relevance Today? with Tom Bangemann
|
Jul 11, 2022 |
|
EP8 Why a radical shift in employee experience is not optional, with Manisha Singh
|
Jun 27, 2022 |
|
EP7 The importance of algorithms and problem-solving in Global Business Services with Venkat Raghavan
|
Jun 20, 2022 |
|
EP6 The importance of PMOs in global business services with Suzanne Haenen
|
Jun 13, 2022 |
|
EP5 The importance of customer-centricity with Lori Pon
|
Jun 06, 2022 |
|
EP4 The balance between hard-wiring and agility for GBS talent with Deborah Kops
|
May 30, 2022 |
|
EP3 How to raise the profile of payroll from 'pay execution' to 'pay equity' with Jaco Van Der Merwe
|
May 16, 2022 |
|
EP2 Don't build GBS solutions in ivory-towers with Robert Weltevreden
|
May 16, 2022 |
|
EP1 A sense of confidence and optimism in the GBS and shared services industry
|
May 16, 2022 |
|
Robert Welborn & Celonis Podcast Mini Series
|
May 11, 2020 |
|
Max Just & Celonis Podcast Mini Series
|
May 04, 2020 |
|
BCP Insight & Celonis Podcast Mini Series
|
Apr 20, 2020 |
|
Ep.157: Craig Libby & Celonis Podcast Mini Series
|
Apr 13, 2020 |
|
Ep. 156: Steven Remsen, Intel & Celonis Podcast Mini Series
|
Apr 06, 2020 |
|
Ep. 155: Uzair Rashid, CVSHealthcare & Celonis Podcast Mini Series
|
Mar 30, 2020 |
|
Ep. 154: The Genworth Financial Team
|
Mar 23, 2020 |
|
Ep. 153; Joe Jordan, Edward Jones
|
Mar 16, 2020 |
|
Ep. 152: Gerald Lackey, GAF
|
Mar 09, 2020 |
|
Ep. 151: Tomorrow Today Ep. 4
|
Mar 02, 2020 |
|
Ep. 150: Reka Mishra, SVB
|
Feb 24, 2020 |
|
Ep. 149: Adrian Terry, GM Financial
|
Feb 17, 2020 |
|
Ep. 148: Tomorrow Today
|
Feb 10, 2020 |
|
Ep. 147: Pamela Wolfe, NASA
|
Feb 03, 2020 |
|
Ep. 146: Hendrik Boehmer, Unilever
|
Jan 27, 2020 |
|
Ep. 145: Martin Felder, Linde
|
Jan 20, 2020 |
|
Ep. 144: Lee Coulter, IEEE
|
Jan 13, 2020 |
|
Ep. 143: Dmitry Popov, Mann + Hummel
|
Jan 06, 2020 |
|
Ep. 142: Roland Haefs, Henkel
|
Dec 30, 2019 |
|
Ep. 141: Kai-Eberhard Lueg, Siemens
|
Dec 23, 2019 |
|
Ep. 140: Dr. Ayanna Howard, Georgia Tech University
|
Dec 16, 2019 |
|
Ep. 139: Michael Xiao, Blue Cross Blue Shield of Illinois
|
Dec 09, 2019 |