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Episode | Date |
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OA 547: Training Ethiopia & Kenya’s Top 0.1% of Tech Talent - with Simon Sällström of Tison
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Jul 17, 2025 |
OA 546: The Powerful Tool Empowering the Global Remote Workforce - with Alex Schutte of Hubstaff
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Jul 10, 2025 |
OA 545: Quality Offshore Teams Based on Quality Results, Not Just Price - with Rodney Frost of Integrated OS
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Jul 03, 2025 |
OA 544: Medical Sector Outsourcing Expertise - with Nicole Barrish of ISTA Solutions
|
Jun 26, 2025 |
OA 543: From startup to 1,200 staff & IPO in 14 years - with Dr Sachin Paithankar of Imperative Business Ventures
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Jun 19, 2025 |
OA 542: Sri Lankan Offshore Acounting Dominance - with Deshaka Perera of H Connect International
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Jun 11, 2025 |
OA 541: Transforming Global CX: Logix BPO’s Multi-Geo Approach - with Chris Mackintosh of Logix BPO
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Jun 05, 2025 |
OA 340: 25 Years in CX & Beyond - with James Reynolds of Peak Outsourcing
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May 29, 2025 |
OA 539: Managing Change & AI Evolution in Offshore Staffing - with Ben Pullen of Outposter
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May 22, 2025 |
OA 538: From Pakistan Call Center Agent to Founder of 400-Person Outsourcing Firm with Shahzad Yaqoob of IdeasUnlimited
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May 15, 2025 |
OA 537: Hiring & Retaining Top LatAm Software Talent - with Sergio Murillo of Coderland
|
May 08, 2025 |
OA 536: Exploring AI & Automation - with Dom Procter of Outsourced Staff
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Apr 30, 2025 |
OA 535: Vietnamese Software Developer Outsourcing - with Hung Nguyen of Bestarion
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Apr 24, 2025 |
OA 534: TaskUs on Agentic AI, Tech-First Solutions, & the Future of Outsourcing - with Phil Tomlinson of TaskUs
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Apr 16, 2025 |
OA 533:The Offshore On-demand & Unlimited Design Service - with Johnathan Grzybowski of Penji
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Apr 10, 2025 |
OA 532: Growth To 1,000 Staff Through Referrals Alone - with Chris Rush of Staff Outsourcing
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Apr 03, 2025 |
OA 531: Optimizing for Value, Outcomes & Expertise Over Low-Cost - with Brad Stevens of Outsource Access
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Mar 27, 2025 |
OA 530: Combining Automation, AI Offshore Staffing - with Wayne Macartney of Bricoleur Technologies
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Mar 13, 2025 |
OA 529: The High-Growth, Tech-Enabled Outsourcing Startup - with Roland Polzin of Wing Assistant
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Mar 06, 2025 |
OA 528: Building a Dominant Multilingual Contact Center & Platform - with Jackie Xu of Callnovo
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Feb 27, 2025 |
OA_527: Global Expansion, M&A, AI & Future of Outsourcing - with Mike Larcher of Outsourced
|
Feb 20, 2025 |
OA 526: Building & Running Global Teams - With Brian Hunt of Kore BPO
|
Feb 13, 2025 |
OA 525: The Offshoring Consultant & Recruitment Expert - with Amy Skinner of Frank Consult
|
Feb 06, 2025 |
OA 524: Outsourced Tech Development for the Healthcare Industry - with Tatsiana Kirimava of Orangesoft
|
Jan 30, 2025 |
OA 523: Will AI Voice Bots Decimate the Call Center Industry? With Evan Ratliff of Shell Game
|
Jan 23, 2025 |
OA 522: Perfecting Sales & Building Strong Teams - with Daniel Seligman of Talently
|
Jan 16, 2025 |
OA 521: Leading 58,000 Employees to Success - with Shamita Mukherjee of Infosys
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Jan 09, 2025 |
OA 520: Outsourcing Adoption, Globalization and AI - with Donovan Lazar of PrimeSync
|
Dec 19, 2024 |
OA 519: Is Kenya the Next Outsourcing Hot Spot? With John Mamboleo of VIZX Global
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Dec 12, 2024 |
OA 518: The Future of Multi-Lingual & Translation - with Paul McManus of XTENSOS
|
Dec 05, 2024 |
OA 517: Investing in Team & Community - with Lovely Gacho of SixEleven BPO
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Nov 28, 2024 |
OA 516: A People-First Approach to Outsourcing Excellence - with Jessica Calise of OP360
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Nov 21, 2024 |
OA 515: Positive Impact Outsourcing Firm Hiring from 192 Countries - with Geoff Hucker of Work for Impact
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Nov 14, 2024 |
OA 514: Is AI Outsourcing’s Biggest Threat or Opportunity? With Daniel Duggan of Acquire AI
|
Nov 07, 2024 |
OA 513: Vietnam Outsourcing Insights - with Thuy Doan of Innovature
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Oct 31, 2024 |
OA 512: Expanding Business From VAs to Offshore Professionals - with Yuval Cohen of Vame
|
Oct 24, 2024 |
OA 511: An Outsourcing Firm in Gaza, Palestine. The Destruction and Rebirth of a Mission - with Saady Lozon of BPO Zones
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Oct 17, 2024 |
OA 510: Building a Remote-Work Platform - with Maria Sucgang of Remotify
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Oct 10, 2024 |
OA 509: The Honest Truth About Outsourcing - with Russel Meiselman of Clark Staff
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Oct 03, 2024 |
OA 508: Outsourcing Services for Weak Economic Times - with Pavel Stepanov of Virtudesk
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Sep 26, 2024 |
OA 507: Building Processes for Top Team Performance - with Ben Shipley of Trust The Process
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Sep 19, 2024 |
OA 506: Ultimate Nearshoring 5-Min from US Border - with Joe Andere of CallZent
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Sep 12, 2024 |
OA 505: Building an Operating System for the Outsourcing Industry - with Andy Schachtel of Sourcefit
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Sep 05, 2024 |
OA 504: Outsourcing Employee Builds Own Firm - with Earl Palanca of Digital Consulting PH
|
Aug 29, 2024 |
OA 503: The Data and Content KPO Powering Big Business - with Vlad Zulueta of Innodata
|
Aug 22, 2024 |
OA 502: Getting Recruitment Right with Proven Aptitude Testing & Data - with Stephane Rivard of HiringBranch
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Aug 15, 2024 |
OA 501: Remote Work Vs Outsourcing - with Deniero B of The Remote CEO Show
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Aug 08, 2024 |
OA 500: High-Growth Outsourcing, Strategic Partnerships & Cutting Edge Tech - with Megan Bassler of OP360
|
Aug 01, 2024 |
OA 499: Building an Outsourcing Ecosystem for Software Engineers - with Fred Joye of Arcanys Ventures
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Jul 25, 2024 |
OA 498: Opportunistic Outsourcing to 500 Staff in 4 Years - with Zana Gawan-Taylor of BSA Solutions
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Jul 18, 2024 |
OA 497: Offshore Developers with a Purpose - with Pablo Velasquez of Betterway Devs
|
Jul 11, 2024 |
OA 496: Outsourcing To Africa: Business & Impact - with Valerie Bowden of CRDLE
|
Jul 04, 2024 |
OA 495: Defining Next-Gen Outsourcing - with Nick Ogden of Offshore MVP
|
Jun 27, 2024 |
OA 494: The Entrepreneurial Journey of Outsourcing - with Mathieson Moller of Apex Outsourcing
|
Jun 20, 2024 |
OA 493: Outsourcing Begins with Strong Recruitment & HR Principles - with Angela McDonald of Deployed
|
Jun 13, 2024 |
OA 492: Gurmeet Judge - Encompass Solutions / Business Leadership Podcast
|
Jun 06, 2024 |
OA 491: High Growth Ethical Outsourcing at Scale - with Mari Parker of Boldr Impact
|
May 30, 2024 |
OA 490: Pivoting from Staff Leasing to Managed Solutions - with Yassin Shaar of Origo BPO
|
May 23, 2024 |
OA 489: The Rise of Offshore Accounting - with Atty. Jose Calsas, Jr. of D&V Philippines
|
May 16, 2024 |
OA 488: Fiji Embraces Outsourcing for Future Economy - with Kamal Chetty of Investment Fiji
|
May 09, 2024 |
OA 487: The ‘AirBNB of Call Centers’ - with Claas van Delden of yoummday
|
May 02, 2024 |
OA 486: High-Value Offshore Management Consulting - with Yoni Kozminski of MultiplyMii
|
Apr 25, 2024 |
OA 485: Ukraine IT Outsourcing: Thriving Despite Extreme Adversity - with Maria Shevchuk of IT Ukraine Association
|
Apr 18, 2024 |
OA 484: Representing 170k Graphic Artists - with Cap Hernandez of Philippine Graphic Artists
|
Apr 11, 2024 |
OA 483: Call Center Excellence Through Culture - with Denys Dubner of WOW24-7
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Apr 04, 2024 |
OA 482: Outsourcing Rising Star Sees Big Opportunity in High-Value Services - with Amir Borsok of Reliasourcing
|
Mar 21, 2024 |
OA 481: Globalisation Conundrums And Future Potential - with Sondre Rasch of SafetyWing
|
Mar 14, 2024 |
OA 480: A Silicon Valley Disruptor Takes on Outsourcing - with Alex Small of Catalyst BPX
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Mar 07, 2024 |
OA 479: Industry Veteran Leads Next-Gen Outsourcing - with Jeff Blake of Satellite Office
|
Feb 29, 2024 |
OA 478: Specialized B2B Sales Outsourcing: Strategy & Tactics - with David Kreiger of SalesRoads
|
Feb 22, 2024 |
OA 477: Agency Guru Leverages Outsourcing as Secret Sauce - with A.J. Lawrence of Beyond 8 Figures Podcast
|
Feb 15, 2024 |
OA 476: Growth Through Acquisition & Future of Work - with Mike Larcher of Outsourced
|
Feb 08, 2024 |
OA 475: Fast-Growing Latino Outsourcing - with Jamie Nacach of Virtual Latinos
|
Feb 01, 2024 |
OA 474: Doing Outsourcing Right - with Dean Pascoe of Boomering
|
Jan 25, 2024 |
OA 473: From Outsourcing Executive to BPO Founder - with Timothy Witucki of Omada One
|
Jan 18, 2024 |
OA 472: An Operations Manager’s Perspective of Outsourcing - With Derline Perez of SixEleven BPO
|
Jan 11, 2024 |
OA 471: High-Touch Offshore Staffing Model - with Dom Procter of Outsourced Staff
|
Jan 04, 2024 |
OA 470: Call Center Expansion Amidst AI Revolution - with Mark Shapiro of Select VoiceCom
|
Dec 21, 2023 |
OA 469: Bangladesh’s Booming Outsourcing Industry - with BACCO President Wahid Sharif
|
Dec 14, 2023 |
OA 468: Interview with Derek: Outsourcing, Ethics, Africa & Opportunity - with Valerie Bowden of CRDLE.com
|
Dec 07, 2023 |
OA 467: Full-Time & By-The-Hour BPO Solutions - with Natcho Angelo of Kuubiik.
|
Nov 30, 2023 |
OA 466: Remote Pioneer Takes Outsourcing to Mid-Market America - with Catherine vanVonno of 20Four7VA
|
Nov 23, 2023 |
OA 465: Mastering Culture Across Six Countries - with Spencer Cannon of Buwelo
|
Nov 16, 2023 |
OA 464: Technology Meets Staff Outsourcing - with Piash Alam of Wing Assistant
|
Nov 09, 2023 |
OA 463: High-Performance Offshore Staff - with Dan Roggenkamp of Set Up My Offshore
|
Nov 02, 2023 |
OA 462: Nearshore LatAm IT Developers from Colombia – with Paula Tellez of BetterWay Devs
|
Oct 26, 2023 |
OA 461: From Upwork Freelancer to Employer of 350 Staff - with Harold Rey Ladaran of SPLACE BPO
|
Oct 19, 2023 |
OA 460: Leading Egypt’s Big Outsourcing Opportunity with Rasha Ezz Eldin of Xceed
|
Oct 12, 2023 |
OA 459: Optimizing the Virtual Assistant Model - with Barbara Turley of The Virtual Hub
|
Oct 05, 2023 |
OA 458: Businesss Process Innovation (BPI) - with Rain Abueg of iCXeed
|
Sep 28, 2023 |
OA 457: Understanding IT Engineering Outsourcing - with Alejandro Oses of Rootstack
|
Sep 21, 2023 |
OA 456: Scaling Location-Independent CX Expertise - with Alex Holmes of Influx.com
|
Sep 14, 2023 |
OA 455: Scaling The Gig Economy For Enterprise Contact Solutions - with Courtney Meyers of Omni Interactions
|
Sep 07, 2023 |
OA 454: AI Enhanced Outsourcing Solutions - with Indu Badlani of Staffing Expert
|
Aug 31, 2023 |
OA 453: Business Coaching, Building Strong Processes & Offshoring - with Gene Bohensky of Archers Contact Solutions
|
Aug 24, 2023 |
OA 452: Managing Tech, Developers & AI in Business - with Vadim Peskov of Diffco
|
Aug 17, 2023 |
OA 451: Exploring Nepal’s Outsourcing Industry & Potential - with Ryan Shrestha of AppSkill
|
Aug 10, 2023 |
OA 450: Setting Global Standards for Outsourcing - with Kerry Hallard of Global Sourcing Association UK (GSA)
|
Aug 03, 2023 |
OA 449: The Journey of a UK/Pakistan Outsourcing Startup - with Ali Afzal of Winnors Remote Staff
|
Jul 27, 2023 |
OA 448: Sri Lanka’s Outsourcing Industry - with SLASSCOM’s Chairman, Ashique Ali
|
Jul 20, 2023 |