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| Episode | Date |
|---|---|
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GUEST EPISODE: A Conversation with Katie, The Walmart Hairstylist
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Jan 11, 2026 |
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The Internet: When Trust Was Traded for Attention
|
Dec 28, 2025 |
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ENCORE Madison Reed: Filling the Gap Between Box Color and Balayage with Clarity of Brand Story and Market Position
|
Nov 16, 2025 |
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The Walmart Hairstylist: A Personal Brand Story of Care, Trust, and Value
|
Nov 09, 2025 |
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The Brand Lesson Beauty Pros Need To Understand from Costco, Trader Joe's & In-N-Out Burger
|
Nov 02, 2025 |
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Sundance Film Festival: How A Place Built A Brand and Why Leaving Changes Everything
|
Oct 26, 2025 |
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Apple: How Brand Clarity and Experience Design Built Trust and Reinvented An Industry
|
Oct 19, 2025 |
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Why I Resisted Creating My Personal Brand (And Why I Can't Anymore)
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Sep 18, 2025 |
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GAP: A Legacy Brand Finds Its Relevance Again by Reclaiming Its Soul
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Aug 28, 2025 |
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e.l.f. Cosmetics Revisited: The Broken Brand Promise We Didn't Expect
|
Aug 21, 2025 |
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Red Lobster: Losing and Rebuilding Brand Trust, One Decision at a Time
|
Aug 14, 2025 |
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Rihanna & Fenty: The Power of a Personal Brand in Business, Leadership, and Building Trust
|
Aug 07, 2025 |
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Southwest Airlines: What Happens When You Abandon What Made Your Brand Different
|
Jul 31, 2025 |
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Madison Reed: Filling the Gap Between Box Color and Balayage with Clarity of Brand Story and Market Position
|
Jul 24, 2025 |
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e.l.f. Cosmetics: Low Price, High Value, and The Possible White Space in Pro Beauty
|
Jul 17, 2025 |
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The Fundamentals of Brand Story and Building Trust From Costco to Taylor Swift (and Beyond)
|
Jul 10, 2025 |
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Drybar: How Simplicity Built A Brand And Inconsistencies Are Testing Its Promise
|
Jul 03, 2025 |
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Olaplex: How a Brand Built on Bonds Can Rebuild Trust with Salons and Hairstylists
|
Jun 26, 2025 |
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ENCORE Costco: A Masterclass In Trust, Brand Promises, and Lifetime Team and Member Value
|
Jun 19, 2025 |
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In-N-Out Burger: The Power of Simplicity, Brand Strategy, and Staying in Your Lane
|
Jun 12, 2025 |
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Trader Joe's: How Brand Story Creates Connection & Builds Trust Through Every Decision
|
Jun 05, 2025 |
|
Starbucks: How Losing Focus On The Brand Experience Cost Them Barista & Customer Trust
|
May 29, 2025 |
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Taylor Swift: How Storytelling, Emotional Connection, and Healthy Boundaries Built A Personal Brand
|
May 22, 2025 |
|
Target: How Knee-Jerk Decisions Break Trust and Erode Lifetime Customer Value
|
May 15, 2025 |
|
Aveda: From Salon Experience and Relationship Building Innovator To Fracturing Lifetime Customer Value
|
May 08, 2025 |
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Costco: A Masterclass in Trust, Brand Promises, and Lifetime Team and Member Value
|
May 01, 2025 |
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The End, The Beginning, and Everything In Between
|
Apr 22, 2025 |
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ENCORE EPISODE: What To Do When Your Salon Business Is Slower Than You'd Like
|
Dec 22, 2024 |
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ENCORE EPISODE: Online Discourse and Its Impact On The Salon Industry
|
Dec 15, 2024 |
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ENCORE EPISODE: 2024 The Year of Perspective for The Salon Industry
|
Dec 12, 2024 |
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Calico Hair: Your Salon Brand Content Is Your Marketing
|
Oct 22, 2024 |
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Let's Catch Up: Finding New Rhythms
|
Oct 15, 2024 |
|
Special Guest: David Thurston of Butterfly Loft Salon + Danger Jones
|
Aug 18, 2024 |
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Client Shaming, Building Trust, and Your Salon Brand
|
Aug 04, 2024 |
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Independent Stylist + Educator Insights: Amanda Harsche, Forma Collective Salon + Danger Jones
|
Jul 28, 2024 |
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Growing Your Salon Business Without Relying Solely on Social Media
|
Jul 21, 2024 |
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Salon Owner Insights: Brenda Amaral of Gwen Mireille Salon & Spa + True Hair Education
|
Jul 14, 2024 |
|
Let's Catch Up: Creative Slumps, Content Creation, Seeking Context
|
Jul 03, 2024 |
|
Salon Owner Insights: Sean Paisant of Entrust Hair
|
Jun 19, 2024 |
|
ENCORE EPISODE: What To Do When Your Salon Business Is Slow
|
Jun 12, 2024 |
|
Salon Owner Insights: Stacey Rackham of Mint Hair Crafting Salon + Melt Head Spa
|
Jun 05, 2024 |
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The Year of Perspective for The Salon Industry: Adapting to New Salon Realities
|
May 29, 2024 |
|
Salon Owner Insights: Danielle Green of Radically Curly Salon
|
May 22, 2024 |
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Elevated Salon Prices Require Elevated Salon Experiences
|
May 15, 2024 |
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Salon Owner Insights: Kristen Peckich of La Pomponnee Salon
|
May 08, 2024 |
|
Online Discourse and Its Impact on Your Salon Brand and The Salon Industry
|
May 01, 2024 |
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Non-Competes, Building Trust and Your Salon Brand
|
Apr 24, 2024 |
|
Generational Discourse: A Tale As Old As Time
|
Apr 17, 2024 |
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The Trouble with Comparing Your Salon Brand To The One Down The Street
|
Apr 10, 2024 |
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How Salon Clients Find You Online and The Missing Context of Charging Your Worth
|
Apr 03, 2024 |
|
Let's Catch Up: Repurposing Content, Healthy Boundaries, Walls, Salon Service Discounting And More
|
Mar 27, 2024 |
|
ENCORE EPISODE: The $100K Email: Building Care, Trust, and Value with Your Existing Salon Clients
|
Feb 28, 2024 |
|
Your Salon Social Media Content Is Your Marketing
|
Feb 21, 2024 |
|
SPECIAL GUEST Candice Moore On Emotional Fitness and Stepping Into Your Truth
|
Feb 14, 2024 |
|
ENCORE EPISODE: Justifying Your Value, Worth and Price
|
Feb 07, 2024 |
|
Things To Look At When Your Salon Business Is Slow
|
Jan 31, 2024 |
|
SPECIAL GUEST Ira Pope Sage On Becoming A Hairdresser, Educator, Navigating Fears and Healthy Mindsets
|
Jan 24, 2024 |
|
ENCORE EPISODE: Dismantling The 'Professional Salon Products Aren't Profitable' Myth
|
Jan 18, 2024 |
|
Salon Client Education, Haircare Myths and Lifetime Client Value
|
Jan 10, 2024 |
|
2024: The Year of Perspective for The Salon Industry
|
Jan 03, 2024 |
|
SPECIAL GUEST Roxan McDonald On Storytelling, TikTok, Not Being Nice and So Much More
|
Sep 01, 2023 |
|
Navigating Difficult Conversations with Salon Clients
|
Jul 03, 2023 |
|
Dear Salon Industry, We Need To Talk About Home Care Solutions for Your Clients
|
Jun 20, 2023 |
|
The $100K Email: Building Care, Trust, and Value with Your Existing Clients
|
Jun 05, 2023 |
|
ENCORE: A Different Look at Team Handbooks and Client Agreements
|
May 29, 2023 |
|
Healthy Boundaries: Conversation Framework for Pricing Discussions with Clients
|
May 07, 2023 |
|
Not Everyone Goes To A Salon: A Lesson In Marketing & Your Mindset
|
Apr 24, 2023 |
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It's Time To Dismantle The Salon Retail Narrative
|
Apr 03, 2023 |
|
Here Comes The Sun: Lessons About Trauma, Determination, Healing & Hope
|
Mar 20, 2023 |
|
My Take On Independence and Interdependence from 2013
|
Mar 06, 2023 |
|
Commission Percentages vs. Compensation Programs
|
Feb 21, 2023 |
|
A Different Look At Team Handbooks and Agreements
|
Feb 21, 2023 |
|
A Different Look At Team Handbooks and Agreements
|
Feb 13, 2023 |
|
Justifying Your Value, Worth and Price
|
Feb 06, 2023 |
|
BONUS Episode Nina Kovner on Branding
|
Jan 31, 2023 |
|
The Difference Between Brand Values and Brand Value
|
Jan 23, 2023 |
|
Aligning Your Words with Your Brand
|
Jan 16, 2023 |
|
Care, Trust and Value in 2023
|
Jan 09, 2023 |
|
What We Can Learn from New Year's Day
|
Jan 02, 2023 |
|
Making Decisions and Creating Awesome Client Agreements
|
Jul 12, 2022 |
|
Where You Stand As A Brand and How You Decide
|
Jul 05, 2022 |
|
The Not So Great Cancellation, Focusing On What You Can Control + Being Where Your Feet Are
|
Jan 15, 2022 |
|
Getting Back To What Matters On Social Media
|
Jan 04, 2022 |
|
ENCORE: Nina L. Kovner On Holidays + Boundaries + Britney Spears
|
Nov 18, 2021 |
|
ENCORE: Danielle Green On The Hair Love Book + Animated Short Film + The CROWN Act
|
Nov 11, 2021 |
|
Fifty Five Lessons + Wisdoms from 55 Years of Living
|
Oct 09, 2021 |
|
Nina L. Kovner On Business Integrity & Agreements + No Shows + Lifetime Client Value + Venmo Drama
|
Jul 09, 2021 |
|
Kristin Rankin on Pride + Creating Inclusive Salons + Pronouns + The Dress Code Project
|
Jun 08, 2021 |
|
Dr. Nancy Sobel on Mental Health + Wellness As We Enter Our Post Pandemic World
|
May 23, 2021 |
|
Dr. Nancy R. Sobel On Mental Health + Hope + Resilience with COVID-19
|
Mar 27, 2020 |
|
Nina L. Kovner On Communication + Community + Compassion In Crisis
|
Mar 14, 2020 |
|
Rebecca Taylor On Paying Artists + Salon Ownership + Mental Wellness
|
Mar 03, 2020 |
|
Keya Neal On Independent Education + Representation + Blackish
|
Feb 19, 2020 |
|
Danielle Green On Hair Love The Book + Animated Short Film + The CROWN Act
|
Feb 13, 2020 |
|
Kristen Peckich on The Power of Social + Digital Marketing for The Holidays
|
Jan 21, 2020 |
|
Nina L. Kovner On Exposure Doesn't Pay The Bills
|
Jan 16, 2020 |
|
Gordon Miller + Nina L. Kovner Decade In Review + Ramblings + Predictions
|
Dec 30, 2019 |
|
Nina L. Kovner On Holidays + Boundaries + Britney Spears
|
Dec 24, 2019 |
|
Andi Scarbrough on Energy + Serving Beyond The Service
|
Nov 14, 2019 |
|
Nina L Kovner On Instagram Hiding Likes + The Purpose of Social Media
|
Nov 09, 2019 |
|
Nina L Kovner On My Year of Daring Greatly
|
Oct 09, 2019 |
|
Melanie Guzzo on Brand Values + Leadership + Community
|
Oct 04, 2019 |
|
Tracy Ftacek on Building A Brand + Culture + Communication
|
Sep 06, 2019 |
|
Celeste Gonzalez on Advanced Education + Persistence + Finding Her Rhythm
|
Aug 27, 2019 |
|
Nina L Kovner On Client Shaming On The Socials
|
Aug 15, 2019 |
|
Katie Tellor on Salon Ownership + Growing Assistants + Social Media
|
Aug 09, 2019 |
|
Nina L Kovner On Reading Online Reviews + Gratitude
|
Aug 02, 2019 |
|
Brenda Amaral on Leadership + Self-Awareness + Inclusivity
|
Jun 27, 2019 |
|
Gina Bianca on Salon Ownership + Social Media + Purpose
|
Jun 20, 2019 |
|
Lisa Walker On Self Awareness + Priorities + Social Media
|
May 11, 2019 |
|
Stacey Rackham On Growth + Inclusivity + Leadership
|
Apr 22, 2019 |
|
Riawna Capri + Nikki Lee on Leadership + Communication + Respect
|
Apr 12, 2019 |
|
Alicia The Alchemist on Leadership + Judgement + Finding Her Rhythm
|
Mar 30, 2019 |
|
Caron On Finding her Passion + Lessons from the Military + Mental Health Advocacy
|
Mar 21, 2019 |
|
Tina DeSeta on Purpose + Community + Mental Health
|
Mar 12, 2019 |
|
Nina L Kovner on 3 Ways To Show You Care + Grow Consistently
|
Mar 01, 2019 |
|
Nina L Kovner on Courage + Being Brave + Walking The Talk
|
Feb 21, 2019 |
|
J Ladner on Living Out Loud + Purpose + Influencers
|
Jan 07, 2019 |
|
2018 Thoughts and 2019 Insights with Nina L. Kovner
|
Dec 27, 2018 |
|
Keya Artistically Neal on Texture + Race + Diversity + Inclusion
|
Dec 04, 2018 |
|
Benjamin Jay on Online Marketing + Recruitment + Passion
|
Nov 21, 2018 |
|
Dre Demry-Sanders on Vulnerability + Discrimination + Women of Color
|
Oct 02, 2018 |
|
Kellyn Anderson on Brand Vision + Purpose + Leadership
|
Aug 29, 2018 |
|
Danielle Green on Finding Her Voice + Purpose + Empowering Women
|
Aug 15, 2018 |
|
Gordon Miller On Disruption + Amazon + Retail
|
Aug 08, 2018 |
|
Nina Kovner On Perseverance + Comparison + Social Media
|
Jul 15, 2018 |
|
Kristin Rankin on Gender Free Haircuts + Safe Spaces + The Dress Code Project
|
Jun 19, 2018 |
|
Gordon Miller On Online Learning + Digital + Inspiration
|
May 18, 2018 |
|
Nina L. Kovner on Insta Experts + Context + Why
|
Apr 29, 2018 |
|
Erica Santos On Commitment + Growth + Career Paths
|
Apr 15, 2018 |
|
Nina L. Kovner on Control Issues + Perspective + Social Media Breaks
|
Apr 08, 2018 |
|
Nina L. Kovner on The Meaning of Social + the Vero App
|
Mar 04, 2018 |
|
Shurie Saxelby on Content Creation + Millennials + Empathy
|
Feb 25, 2018 |
|
Noelle Weatherwax on Community + Overcoming Adversity + Leadership
|
Feb 18, 2018 |
|
Mahogany Plautz on Salon Studios + Equality + Purpose
|
Feb 11, 2018 |
|
Gordon Miller On Entrepreneurship + Leadership + Self-Awareness
|
Feb 04, 2018 |
|
Jason McDonald on Ownership + Recovery + Passion
|
Jan 28, 2018 |
|
Nina L. Kovner on Positivity
|
Jan 21, 2018 |
|
Nina L. Kovner on Anxiety
|
Jan 21, 2018 |
|
Aura Mae on Burnout + Self Care + Purpose
|
Jan 21, 2018 |
|
Nina L. Kovner on Finding Your Rhythm
|
Jan 14, 2018 |
|
Ash Fortis on Early Career Lessons + Social Media + Creative Courage
|
Jan 14, 2018 |
|
Nina L. Kovner on Algorithms
|
Jan 07, 2018 |
|
Amber Ohara on Perseverance + Self Care + New Beginnings
|
Jan 07, 2018 |