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A podcast dedicated to improving the lives, careers and businesses of Doctors that own their own practice, their employees and their family members. Learn fresh new ways to improve your leadership skills to create a unique culture. Learn innovative ways to create an online marketing presence to increase new patients. Learn forward thinking ways to increase production, collections, treatment conversion, profit and more. Learn how to lessen advertising and marketing costs to increase profit. Learn inspiring ways to improve your life and career. Learn mind blowing ways to improve customer service, hospitality, presentation skills, verbiage and much more. New patient phone call skills, patient experience, treatment coordinator presentation topics and so much more. This podcast is listened to by orthodontists, dentists, plastic surgeons, reps, executives and anyone else wanting the most out of their life, career and business. Topics that dive deep into business, marketing, advertising, culture, leadership, and hundreds of other topics.
Episode | Date |
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Transforming Patient Experience - How to Know your Business has Achieved the Pinnacle of Customer Service (Part 1)
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May 01, 2024 |
Episode 100 - A Tribute to the Outcasts, Rebels, Forward-Thinkers and Innovators Transforming the People Business of Orthodontics
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Apr 19, 2024 |
Blue Ocean Orthodontics - Creating a Business that has NO Competition with Guest Dr. Bob Skopek
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Apr 01, 2024 |
How your New Patient Paperwork Proves your Practice Doesn't Function as a People First Business
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Mar 29, 2024 |
Charting the Path of the Future - The New NPG Podcast Format has Arrived!
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Mar 28, 2024 |
Trust vs. Performance - Navy Seals Team Six Leadership Lessons for an Unstoppable Team, Culture and Business
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Mar 04, 2024 |
Avoiding the Biggest Mistake Private Practices Make When Selling to Corporations
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Feb 01, 2024 |
Welcome to 2024 - The Year you Fired Yourself
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Jan 01, 2024 |
What a Down Economy Really Said About your Practice in 2023
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Nov 01, 2023 |
The Real Reason your Online Marketing is NOT Producing the Exceptional Results you Need
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Oct 02, 2023 |
The Absolute Best Events that You and Your Team Will Likely Never Attend
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Sep 01, 2023 |
Harnessing Calmness During Turbulent Times - Learning to Lead your Practice by Executing the #1 Trait of Great Pilots and Baseball Umpires
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Aug 01, 2023 |
Three Payment Plan Mistakes Preventing you from Starting More Clear Aligner Cases
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Jul 03, 2023 |
How a Transformative Culture Can Forever Impact the Lives of Others - A Special Tribute to Dr. Boyd Whitlock
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Jun 01, 2023 |
The Most Ironic Thing About Your Patient Non-Compliance Complaints
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May 03, 2023 |
How You Are Doing to your Business What Price Shoppers Are Doing to Your Practice
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Apr 03, 2023 |
The Presentation Power of the Framing Effect - How to Get People to Draw Different Conclusions Based on the Same Information
|
Mar 01, 2023 |
Why your Receptionist is your New Treatment Coordinator - Five Ways that Redefine the Receptionist Role to Thrive in the New Economy
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Feb 02, 2023 |
Welcome to 2023 - Three Ways to Reduce the Headaches Associated with Employee Onboarding & Training
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Jan 04, 2023 |
How your Accountant is Sabotaging your Success - Four Ways that Redefine Cost and Overhead for the New Economy
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Nov 04, 2022 |
How to Grow your Business, while Strengthening your Marriage
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Oct 11, 2022 |
The Critical Hiring Mistake Keeping you from Finding Higher Level Talent
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Sep 01, 2022 |
The Worst Marketing Mistake Business Owners Make in a Down Economy
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Aug 03, 2022 |
The #1 Success Trait of Billionaires & Why Price Shoppers Really Exist
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Jul 04, 2022 |
The One Word that Defines if You'll be a Great Leader
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Jun 01, 2022 |
The Most Important Part of your Brand Awareness You're Likely Forgetting
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May 02, 2022 |
Five Essentials to Ensure your Practice Thrives in a Down Economy
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Apr 04, 2022 |
The 80/20 Sales Rule & The Biggest Mistake Made in your TC & Doctor Exams
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Mar 01, 2022 |
Five Pricing Strategies to Successfully Increase your Fees, Conversion, Profit & Revenue
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Feb 02, 2022 |
Welcome to 2022 ... The Year You Woke Up Scared!
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Jan 03, 2022 |
The Glaring Hole Missing from Every Job Description at your Practice
|
Nov 01, 2021 |
The Real Story Behind your One Star Patient Reviews
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Oct 01, 2021 |
The Lie You've Been Told About the Lifeline of your Practice
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Sep 01, 2021 |
The Subconscious Bias Keeping you from More Cash Flow & Starts
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Aug 02, 2021 |
Redefining Greatness - The 5 Essential Attributes that Define an Exceptional Employee in the New Economy
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Jul 01, 2021 |
The Keys to Retaining High Level Talent
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Jun 01, 2021 |
The Best Marketing Investment You"ll Likely Never Make
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May 03, 2021 |
The Essential Ingredient Missing from your Dream Business & Dream Life Recipe
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Apr 01, 2021 |
Forever Rethinking Convenience to Increase New Patients, Efficiency, Profitability & Revenue
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Mar 01, 2021 |
Future Proofing your Practice with Guest Chris Bentson
|
Feb 01, 2021 |
Ready, Shoot, Aim ... Making 2021 and Beyond your Best Ever!
|
Jan 01, 2021 |
Because You Never Know Who's Watching - How to Positively Impact the Lives of Others
|
Dec 08, 2020 |
The 8 Second Attention Span & Mistakes to Avoid when Shortening your New Patient Consult
|
Oct 14, 2020 |
Engine Oil, Steaks & Proof that Client Experience is the Key to Dominating your Competition
|
Sep 01, 2020 |
The Water Bottle Approach to Increasing New Patients, Case Acceptance & Revenue
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Aug 10, 2020 |
Thinking Differently About Culture & Practice Growth with Guest Dino Watt
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Jul 23, 2020 |
Starbucks & The Future Success of your Practice
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Jun 30, 2020 |
Growing a Practice in the Post Covid New Economy
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Jun 08, 2020 |
Three Keys to Using the Virtual Consultation to Grow your Practice
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May 14, 2020 |
Feeling the Pain to Grow your Business - Using Difficult Times to Forever Change your Mindset
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Apr 06, 2020 |
Coronavirus - How to Ensure your Business Survives and Thrives During These Uncertain Tims
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Mar 14, 2020 |
Five Walt Disney Experiences and How to Use Them to Grow your Practice
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Jan 27, 2020 |
Make 2020 Your Best Year Ever - Create a "Story Brand" of Excellence that Dominates the Competition
|
Jan 07, 2020 |
The Power of Asking - How a Simple Question Can Transform your Practice
|
Dec 09, 2019 |
Build your Wealth - Essential Tax Saving Strategies w/ Guest Tom Gibson
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Nov 13, 2019 |
How to Get and Remain Ahead of your Competition with Guest Dr. Bob Skopek
|
Oct 24, 2019 |
The Experience that Never Was - My Real Life Story of Why your Business Must Do Things Differently
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Oct 01, 2019 |
A Proactive Approach to Online Advertising - How to Use Data to Determine the Future of Digital Marketing
|
Aug 30, 2019 |
"What's the Big Deal ... I Just Work Here!"
|
Jul 26, 2019 |
The 7 Steps to Achieving Prosperity
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Jul 03, 2019 |
How to Instantly Become More Efficient with your Time
|
Jun 20, 2019 |
Three Types of Employees & The Journey of Behavioral Change
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May 30, 2019 |
Turning Ideas into Action - Three Essential Ways to Grow your Practice
|
May 10, 2019 |
Why YouTube is the New Google and How to Use it to Grow your Practice
|
Apr 22, 2019 |
The Current State of Orthodontics - Remaining Bullish with Guest Chris Bentson
|
Apr 19, 2019 |
Effective Training Methods - 5 Steps to Ensure a Fabulous Team
|
Mar 26, 2019 |
How Lost Opportunities Kill - The Very Scary Numbers You Need to Know
|
Mar 11, 2019 |
The Five Steps to Changing Human Behavior to Best Grow your Practice
|
Mar 04, 2019 |
Five Ways to Positively Change Human Behavior to Best Grow your Practice
|
Mar 04, 2019 |
Data Metrics that Matter - How to Obtain Better Visibility of your Practice
|
Feb 25, 2019 |
The Buzz ... Important Updates
|
Feb 18, 2019 |
Three Strategies to Instantly Impress your Patients
|
Feb 04, 2019 |
Grow your Practice with the Psychology of 5-Star Customer Service
|
Jan 09, 2019 |
Welcome to 2019 - A Better Business and a Better You - Three Strategies for your Best Year Ever
|
Jan 01, 2019 |
2018 Review & 2019 Preview
|
Nov 12, 2018 |
Important Updates, a Thank you, Virtual Store and Upcoming Episodes
|
Oct 15, 2018 |
Six Strategies to Increase Pay Per Click ROI
|
Sep 25, 2018 |
How to Overcome the Biggest Obstacles Keeping you from your Dream Practice & Dream Life
|
Aug 26, 2018 |
Positioning your Practice for Future Success with Guest Dr. John White
|
Aug 17, 2018 |
15 Methods to Make your Receptionist Great - Advanced Phone Training for Increased Conversions and Employee Excellence
|
Aug 02, 2018 |
Four Ways to Make Your Employees Great - What the Finest Institutions Do that You Don't
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Jul 06, 2018 |
How to Achieve Better Brand Awareness & Consumer Engagement
|
Jul 02, 2018 |
The Stats You Aren't Tracking But Should - The Difference Between a Goal & a Result
|
Jun 24, 2018 |
Bring on the Competition - Why Competition is the Single Best Way to Grow your Organization
|
May 28, 2018 |
Employees Respect ONLY what you Inspect
|
May 19, 2018 |
Strategies of Billionaires (Part 1) - How to Better Recruit, Interview & Delegate Tasks with Guest Nathan Hirsch
|
Apr 24, 2018 |
Consumers & Your Online Reputation - How to Increase 5-Star Reviews, Referrals & New Patients
|
Apr 10, 2018 |
How to Take your Receptionist to a Level of Excellence and Beyond - Invaluable Lessons Every Receptionist and Business Owner Should Know
|
Apr 05, 2018 |
From Nothing to a Top 1% Provider with Guest Dr. Donna Galante
|
Mar 20, 2018 |
How to Operate a Proactive Business Instead of a Reactive Practice
|
Mar 06, 2018 |
Expert Advice: How to Increase Case Acceptance - Part 4 - Episode 11
|
Feb 19, 2018 |
Consumer Trends & Doctor CEO's with Guest Dr. John White
|
Feb 13, 2018 |
Everything is Marketing - Episode 9
|
Feb 06, 2018 |
Expert Advice: How to Increase Case Acceptance - Part 3 - Episode 8
|
Feb 01, 2018 |
Why you Have a Spending Problem - Episode 7
|
Jan 30, 2018 |
Expert Advice: How to Increase Case Acceptance - Part 2 - Episode 6
|
Jan 24, 2018 |
The Business of Dentistry & Orthodontics - Episode 5
|
Jan 23, 2018 |
How to Grow your Practice Backwards - Episode 3
|
Jan 16, 2018 |
Expert Advice: How to Increase Case Acceptance - Part 1 - Episode 4
|
Jan 11, 2018 |
The Future of Orthodontics - Episode 2
|
Jan 10, 2018 |
Growing your Practice Like the Top 1% - Why We Exist - Episode 1
|
Jan 02, 2018 |