Windshield Time
By Chris Elmore
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Subscribers: 6
Reviews: 0
Episodes: 100
Description
Windshield Time, formerly known as The Service Contractor Radio Show is a podcast dedicated to home service technicians and salespeople. Your host, Chris Elmore will be there for you during your windshield time (or whenever you have time to listen!) to give advice on managing customer expectations, obliterating objections and connecting with your customers on a deeper level in the home.
| Episode | Date |
|---|---|
|
Using Scripts as a Guide
|
May 08, 2024 |
|
Curing Maintenance-Itis
|
Apr 17, 2024 |
|
Are You Having a Conversation or Conducting an Interrogation?
|
Apr 03, 2024 |
|
RES of Press Play
|
Mar 20, 2024 |
|
Painting A Clear Picture
|
Mar 06, 2024 |
|
Repair vs. Replacement in Home Services
|
Feb 07, 2024 |
|
It's an Island. If You Didn't Bring It, You Won't Find It!
|
Jan 24, 2024 |
|
The Psychology of the Service Call
|
Jan 10, 2024 |
|
Introducing Noel Tarter
|
Dec 13, 2023 |
|
Meet Joe Person
|
Nov 29, 2023 |
|
Handling Holiday Objections
|
Nov 15, 2023 |
|
Cheaper Online
|
Nov 01, 2023 |
|
Breaking Down Objections
|
Oct 18, 2023 |
|
The Basics of Handling Objections
|
Oct 04, 2023 |
|
PRESS PLAY in 3 Acts
|
Sep 20, 2023 |
|
Translation... Again
|
Sep 06, 2023 |
|
An Ethical Dilemma
|
Aug 23, 2023 |
|
What Do You Know and When Do You Know It?
|
Jul 26, 2023 |
|
The 5 Fundamental Principles of a Great Solution
|
Jul 12, 2023 |
|
FORM with Dr. Kerry Webb
|
Jun 28, 2023 |
|
Less Common Objections
|
May 31, 2023 |
|
Silence Is Your Friend
|
May 17, 2023 |
|
Decision Bombs
|
May 03, 2023 |
|
Using Your Checklist
|
Apr 26, 2023 |
|
Lost In Translation
|
Apr 05, 2023 |
|
Differences Between Service & Maintenance
|
Mar 22, 2023 |
|
Handling Unreasonable Customers
|
Mar 08, 2023 |
|
Creating Additional Value
|
Feb 22, 2023 |
|
Price Sensitivity
|
Feb 08, 2023 |
|
The Picture Of Opportunity
|
Jan 18, 2023 |
|
The 5 Keys To A Great Replacement Lead
|
Jan 04, 2023 |
|
The RE of PRESS PLAY
|
Dec 07, 2022 |
|
FEAR
|
Nov 23, 2022 |
|
Farewell to Loudermilk
|
Oct 26, 2022 |
|
Prescription Pyramid – Awareness & Stimulation
|
Sep 14, 2022 |
|
Fun With DISC Profiles
|
Aug 31, 2022 |
|
It's Getting Awkward
|
Aug 03, 2022 |
|
One Thing Leads To Another
|
Jul 20, 2022 |
|
Fun with Cognitive Bias
|
Jul 06, 2022 |
|
With Great Power Comes Great Responsibility
|
Jun 15, 2022 |
|
What's Between Your Ears
|
May 25, 2022 |
|
The Ever-present Multiple Bids Objection Revisited
|
May 11, 2022 |
|
DISC Profiles & Objections
|
Apr 13, 2022 |
|
Presenting to DISC Profiles
|
Mar 30, 2022 |
|
The High C Profile
|
Mar 16, 2022 |
|
The High S Profile
|
Feb 23, 2022 |
|
The High I Profile
|
Jan 27, 2022 |
|
High D Profile
|
Jan 19, 2022 |
|
Introduction to DISC Profiles
|
Jan 12, 2022 |
|
Are You Ethical?
|
Dec 30, 2021 |
|
Practice
|
Dec 15, 2021 |
|
Urgency & Proof
|
Dec 08, 2021 |
|
A Doctor is Just A Technician That Works on People
|
Nov 17, 2021 |
|
Modifying for Existing Customers
|
Oct 20, 2021 |
|
What Customers Dislike
|
Oct 06, 2021 |
|
Questions & Answers
|
Sep 21, 2021 |
|
A Purposeful Presentation
|
Sep 08, 2021 |
|
The Most Challenging Customers on the DISC Profile
|
Aug 11, 2021 |
|
Presenting Like a Professional Technical Expert
|
Jul 28, 2021 |
|
Introducing Matthew Barbosa
|
Jul 14, 2021 |
|
Your Personal Script
|
Jul 07, 2021 |
|
Recognizing & Adapting to Customer's Profile
|
Jun 23, 2021 |
|
The 5 Myth Traps
|
Jun 16, 2021 |
|
Setting & Resetting Customer Expectations
|
Jun 09, 2021 |
|
The Ease of Creating a Remarkable Experience
|
May 20, 2021 |
|
Relationship Building
|
May 12, 2021 |
|
Introducing Mark Bruckbauer
|
Apr 28, 2021 |
|
Asking the Customer to Buy
|
Apr 07, 2021 |
|
Selling the Seemingly Unrelated Items
|
Apr 01, 2021 |
|
Set Up The End at The Beginning
|
Mar 24, 2021 |
|
How to be Courageous in Your Work
|
Mar 17, 2021 |
|
Handling the "I Need a 2nd Opinion" Objection
|
Feb 11, 2021 |
|
Handling the "That's Too Expensive" Objection
|
Feb 03, 2021 |
|
Handling the 'Think About It' Objection
|
Jan 27, 2021 |
|
Handling the "Talk to My Spouse" Objection
|
Jan 18, 2021 |
|
The Customer's Expectations
|
Dec 18, 2020 |
|
Overcoming the Fear of Using Your Knowledge
|
Nov 20, 2020 |
|
Encore - Handling Objections
|
Nov 13, 2020 |
|
Encore: Overcoming Fears of Selling
|
Nov 06, 2020 |
|
Don't Be a "Mall Cop" Tech
|
Oct 16, 2020 |
|
LEAP Through Objections
|
Oct 02, 2020 |
|
Age and Lack of Maintenance
|
Sep 25, 2020 |
|
You Gotta Have A Strong FU (Follow Up) Game
|
Sep 18, 2020 |
|
Throwback Episode: Expert Consultant
|
Sep 11, 2020 |
|
Making a Great Case
|
Aug 28, 2020 |
|
Prescriptions Aren't Just for Doctors
|
Aug 21, 2020 |
|
Introducing Kenny Smith
|
Aug 07, 2020 |
|
Converting the One Time Tune Up or Inspection
|
Jul 24, 2020 |
|
What Does "Professional" Really Mean
|
Jul 10, 2020 |
|
Special Edition: Interview with Mark Stepowoy
|
Jul 01, 2020 |
|
Don't Be "That Tech"
|
Jun 26, 2020 |
|
Needs Vs. Wants
|
Jun 19, 2020 |
|
Repair Versus Replace
|
Jun 05, 2020 |
|
The Whole Home Inspection
|
May 29, 2020 |
|
All Things Pricing
|
May 22, 2020 |
|
The Language of Sales Part Deux
|
May 08, 2020 |
|
Inside the Mind of Loudermilk
|
May 01, 2020 |
|
The Language of Service and Sales
|
Apr 24, 2020 |
|
What's Different and What's the Same
|
Apr 10, 2020 |
|
Motivating and Retaining People In a Time of Crisis
|
Mar 31, 2020 |