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Turning patient and client experience into your most powerful growth strategy.
Every week, Alisa Conner breaks down the acquisition, retention, and referral strategies that actually work for specialty medical practices and professional services firms. No fluff. No marketing jargon. Just the tactical, practical game plan for building growth that sustains itself.
Built on the principle of Purposeful Hospitality — the idea that the experience you design for patients and clients isn't a nice-to-have, it's your most profitable differentiator.
Whether you're a physician owner competing against PE-backed groups, a practice administrator trying to fill calendars, or a managing partner building a client pipeline that doesn't depend on your personal network — this show is your weekly playbook.
🔗 Free practice/firm assessment: alisaconner.com/assessment 🌐 Website: alisaconner.com 📩 Connect on LinkedIn: linkedin.com/in/alisamconner
New episodes drop weekly.
| Episode | Date |
|---|---|
|
Why Half Your Referrals Never Become Patients and What It's Costing You
|
Jun 10, 2026 |
|
The $500K OBGYN Revenue Leak — And the Three Places It's Happening Right Now
|
Jun 03, 2026 |
|
How Functional Medicine Practices Lose Trust and Patients Silently
|
May 27, 2026 |
|
Why Your Ortho Schedule Is Full But Your Margins Are Shrinking
|
May 20, 2026 |
|
Why Your Referral System Is Costing Your Practice Nearly a Million Dollars
|
May 12, 2026 |
|
3 Revenue Leaks Draining Orthopedic Practice Growth
|
May 06, 2026 |
|
Stop Selling "Functional Medicine" and Start Selling Outcomes
|
Apr 29, 2026 |
|
Why Your Functional Medicine Marketing Isn't Working (And How to Fix It)
|
Apr 22, 2026 |
|
If You Can't Explain Why You're Different, Neither Can Your Patients; The Differentiation Playbook for Specialty Practices
|
Apr 15, 2026 |
|
The Referral That Never Becomes a Patient; Why Your Most Valuable Growth Channel Is Leaking Revenue
|
Apr 09, 2026 |
|
How You're Losing Patients Before They Walk Through the Door Here's How To Fix It
|
Apr 07, 2026 |
|
Your Online Reputation Is Being Written Without You and How to Take Control
|
Apr 03, 2026 |
|
How Independent Practices Beat Private Equity Without Spending Another Dime
|
Apr 01, 2026 |
|
Why Patients Choose Your Competitor Before They Ever Call You (Understanding The Zero-Click Patient Journey)
|
Mar 30, 2026 |
|
Why Your AI Implementation Is Killing Patient Experience and A 5-Step Framework to Fix It
|
Mar 27, 2026 |
|
If Your Team Is Buried, Here's How to Improve Patient Experience Without Overhauling Everything
|
Mar 25, 2026 |
|
What Your Marketing Director Isn't Telling You And What It's Costing You
|
Mar 23, 2026 |
|
Why Your Medical Practice Feels Like the DMV; And the 5 Touchpoints to Fix It
|
Mar 20, 2026 |
|
Why the Tiffany Strategy Wins: Building a Premium Brand When AI Makes Everyone Sound the Same
|
Mar 19, 2026 |
|
Welcome to The Profit Loop — Why This Show Exists and What's Coming
|
Mar 17, 2026 |
|
Why Most coaches are losing 97% of speaking leads
|
Feb 28, 2025 |
|
2025 Lead Magnet Blueprint For Coaches and Consultants
|
Feb 14, 2025 |
|
How To Engage, Educate & Convert Your Audience Into Leads
|
Feb 05, 2025 |
|
A Tik Tok Ban Wake Up Call (And Where To Build Instead)
|
Jan 23, 2025 |
|
Revolutionizing Your Coaching Package Sales Strategy Beyond the Stage
|
Nov 20, 2024 |
|
179. Why Service-Based Businesses Need a Subscription Model
|
Feb 07, 2024 |
|
How To Prevent Subscription Churn and Increase Profit
|
Jan 30, 2024 |
|
177. Tammy Alvarez and How A Subscription Model Transformed Her Business
|
Jan 17, 2024 |
|
176 -3 Proven Strategies to Attract Gen Z Buyers and Boost Your Sales
|
Jan 10, 2024 |
|
175 -Personalized Persuasion: Mastering the Art of Magnetically Attractive Experiences
|
Jan 04, 2024 |
|
How To Consistently Increase Your Wine Club Memberships
|
Dec 13, 2023 |
|
173 More Reasons Why Your Business Needs A Subscription Model
|
Nov 30, 2023 |
|
Why Every Business Needs A Subscription Model
|
Nov 21, 2023 |
|
171 Improving Customer Experience After The Sale Part 3 of 3
|
Nov 15, 2023 |
|
170 How To Improve Customer Experience During The Sale Part 2 of 3
|
Nov 09, 2023 |
|
169 Why Customer Experience Creates More Customers Before They Buy (part 1 of 3)m4a.mp3
|
Nov 01, 2023 |
|
168 Customer Service vs Customer Experience
|
Oct 25, 2023 |
|
Why Wine Clubs Will Save The Wine Industry (and why your business needs a subscription model too)
|
Oct 17, 2023 |
|
Three Ways To Increase Wine Club Profits
|
Oct 11, 2023 |
|
165 Introducing The CX Fanatics Podcast
|
Oct 10, 2023 |
|
How To Build Relationships With Customers
|
Dec 15, 2022 |
|
163 - Mastering LinkedIn and Marketing With Tracey Burnett
|
Nov 23, 2022 |
|
Getting Your List To Anticipate Your Emails
|
Nov 16, 2022 |
|
Avoiding The Spam Filter - Email Marketing Best Practices
|
Nov 02, 2022 |
|
Email Marketing: Stand Out In Every Inbox
|
Oct 19, 2022 |
|
Email Sequences You Won’t Want To Get Wrong Part 3 of 3
|
Oct 12, 2022 |
|
Four Overlooked Small Business Email Sequences Series: 2 of 3
|
Oct 05, 2022 |
|
157. Email Marketing Strategy 2022 For Small Businesses Part 1 of 3
|
Sep 28, 2022 |
|
Understanding and Using The Buyers’ Journey To Build Trust
|
Sep 22, 2022 |
|
The 2nd Act Entrepreneur Journey With Antionette Blake
|
Sep 14, 2022 |
|
154 - The Truth About Entrepreneurship With Anke Herrmann
|
Sep 07, 2022 |
|
153- Sure Fire Ways To End Procrastination As An Entrepreneur
|
Sep 01, 2022 |
|
How To Build Relationships With Customers In 2022
|
Aug 24, 2022 |
|
151 - Reprogram Your Brain With Jason Jurado
|
Aug 17, 2022 |
|
150 -Honing In Your Purpose With Scott Perry
|
Aug 10, 2022 |
|
149 - Should You Add Current Clients To Your Email List?
|
Aug 04, 2022 |
|
148-Build A Recession Resistant Business
|
Jul 28, 2022 |
|
147 - Moving Followers Off Of Social Media and Onto Your Email List
|
Jul 21, 2022 |
|
What Should You Write In Your Follow-Up Emails As A Coach, Consultant or Course Creator?
|
Jul 07, 2022 |
|
145. Top 3 Second Career Entrepreneur Marketing Mistakes
|
Jun 30, 2022 |
|
What to name your online course?
|
Jun 23, 2022 |
|
Which Lead Magnet Should I Use For My Service Based Business
|
Jun 16, 2022 |
|
142 How To Optimize Your Sale Funnel For Better Conversions Using Email Marketing
|
Jun 08, 2022 |
|
How to Grow Your Email List Quickly and Effectively
|
Jun 02, 2022 |
|
Generating Leads With Your Online Sales Funnel
|
May 12, 2022 |
|
5 Tips To Know Before You Create A Sales Funnel To Supercharge Your Marketing
|
May 05, 2022 |
|
Staying Top Of Mind To Increase Small Business Sales
|
Apr 28, 2022 |
|
Creating A Simple Marketing Strategy Using The ABC Method
|
Apr 21, 2022 |
|
Is Your Comfort Zone Killing Your Entrepreneurial Dreams?
|
Apr 13, 2022 |
|
Making Your Sales Funnel Work In 2022 (best practices)
|
Apr 07, 2022 |
|
Why Email Marketing Matters To Small Business Growth
|
Mar 25, 2022 |
|
Using Email Marketing To Court Your Ideal Client
|
Mar 16, 2022 |
|
Staying Top Of Mind and Increasing Sales With Email Marketing
|
Mar 09, 2022 |
|
AvoidIng the SPAM Folder in 2022 - The Tech Part 2 of 2
|
Mar 03, 2022 |
|
Avoiding the SPAM Filter - Headlines (Part 1 of 2)
|
Feb 23, 2022 |
|
129 Marketing Lessons To Steal From The GOAT (Tom Brady)
|
Feb 16, 2022 |
|
#128 Nobody Wants Your Email Newsletter
|
Feb 10, 2022 |
|
The Spiritual Art Of Conversation
|
Dec 22, 2021 |
|
2002 Planning For Success
|
Dec 15, 2021 |
|
Getting Your Business Mojo Back - Reflecting On 2021
|
Dec 09, 2021 |
|
Help! No One Is Opening My Marketing Emails
|
Dec 01, 2021 |
|
123. Help! No one is listening to my marketing!
|
Nov 18, 2021 |
|
Why Facebook Changes Shouldn’t Matter To Your Business.
|
Nov 10, 2021 |
|
Organizing Your Marketing For Results
|
Nov 03, 2021 |
|
The #1 Way To Increase Email Conversions
|
Oct 27, 2021 |
|
How To Create Conversations In Your Marketing
|
Oct 22, 2021 |
|
Why Targeted Marketing Will Get You Clients Faster
|
Oct 13, 2021 |
|
Should You Automatically Add Former Clients To Your Email List
|
Oct 06, 2021 |
|
Why Marketing Assumptions Are Killing your Sales
|
Sep 30, 2021 |
|
Unlocking Exhaustion and Entrepreneurship And How To Cure It
|
Aug 25, 2021 |
|
The Real Reason No One Is Signing Up For Your Free Download
|
Aug 19, 2021 |
|
What Golf And Entrepreneurship Have In Common
|
Aug 10, 2021 |
|
Standing Out In A Crowded Market As A Small Business
|
Mar 24, 2021 |
|
5 Grateful Lessons Learned From 2020 and What To Take Into 2021
|
Dec 30, 2020 |
|
110 You Built It Why Haven't They Come?
|
Dec 09, 2020 |
|
Why Your Landing Page Isn't Working
|
Nov 24, 2020 |
|
3 Email Sequences You Can Use To Increase Sales
|
Nov 11, 2020 |
|
107 Why Your Marketing Is Being Ignored
|
Oct 28, 2020 |
|
The 3800% ROI Marketing Strategy
|
Sep 30, 2020 |
|
The Role Seasonal Changes Play In Your Business
|
Sep 23, 2020 |
|
The #1 Reason Your Email Marketing Is Failing You
|
Sep 16, 2020 |
|
3 Ways To Measure Your Marketing Investment
|
Sep 09, 2020 |
|
The #1 Thing You Can Do To Scale Your Business This Year
|
Sep 02, 2020 |
|
5 Steps To Attracting Your Audience
|
Aug 26, 2020 |
|
12 Lessons Learned The Hard Way From Recording 100 Episodes
|
Aug 12, 2020 |
|
Mastering Public Relations With Ashley Biggers
|
Aug 05, 2020 |
|
1st Impression Business Busters
|
Jul 29, 2020 |
|
The Biggest Marketing Mistakes Small Businesses Make
|
Jul 22, 2020 |
|
96. 2 Step Decision Making With Rico Racosky
|
Jul 15, 2020 |
|
7 Ways To Grow Your Email List
|
Jul 08, 2020 |
|
Help! No One Is Engaging With My Emails!
|
Jun 24, 2020 |
|
93. Keeping Your Boundaries & Sanity
|
Jun 17, 2020 |
|
92. Echo Episode: Landing Page vs Opt-in Form
|
Jun 10, 2020 |
|
Linking Self Care and Success
|
Jun 03, 2020 |
|
4 Step Email Success Formula
|
May 27, 2020 |
|
9 Reasons Why Your Opt-in Isn't Working
|
May 21, 2020 |
|
Why You're Not Selling (It's Probably Your Offer)
|
May 13, 2020 |
|
Nobody Has It All Figured Out
|
May 06, 2020 |
|
Making Your Website Sales Funnel Friendly
|
Apr 29, 2020 |
|
Sales Funnels Equal Small Business Survival
|
Apr 22, 2020 |
|
What Doing Everything Is REALLY Costing Your Small Business
|
Apr 15, 2020 |
|
Creating Multiple Revenue Streams In Your Small Business
|
Apr 08, 2020 |
|
Pivoting Your Small Business During Covid 19 and Beyond
|
Apr 01, 2020 |
|
Simplifying Facebook Ads With Sam Pilling of BiteMe Marketing
|
Mar 25, 2020 |
|
Good Marketing Has Little To Do With Luck
|
Mar 18, 2020 |
|
Why Your Email List Isn't Growing
|
Mar 11, 2020 |
|
Self Care Isn't For Suckers
|
Mar 04, 2020 |
|
Finding Your Ideal Client To Save Time and Money
|
Feb 26, 2020 |
|
Growing Your Email List With Killer Content
|
Feb 19, 2020 |
|
The Power of Love Beyond Valentine's Day
|
Feb 12, 2020 |
|
Evolving Your Why
|
Feb 05, 2020 |
|
Avoiding The Overwhelm of Marketing
|
Jan 29, 2020 |
|
3 Steps To More Joy, Clients and Profit In Your Business
|
Jan 22, 2020 |
|
Simple Ways To Create A Cohesive and Memorable Brand
|
Jan 15, 2020 |
|
Calendars, Schedulers and Your Website
|
Jan 08, 2020 |
|
Why 90 Day Goals Help You Reach Your Long Term Goals Faster
|
Jan 01, 2020 |
|
Following the Breadcrumbs of Your Intuition
|
Dec 25, 2019 |
|
Planning Your 2020 Success Now
|
Dec 17, 2019 |
|
Tech To Help You Start Growing Your Email List
|
Dec 11, 2019 |
|
The Podcast Equipment Breakdown
|
Dec 04, 2019 |
|
Gratitude Practices to Propel Your Life & Business
|
Nov 27, 2019 |
|
Creating Processes For Your Business
|
Nov 20, 2019 |
|
Why Your Messaging Is Repelling Customers
|
Nov 13, 2019 |
|
Lessons Learned From Attending My Mentor's Live Event
|
Nov 06, 2019 |
|
The Power of WordPress
|
Oct 30, 2019 |
|
Powering Up Your CTAs (Calls To Action)
|
Oct 23, 2019 |
|
Becoming An Authority or Influencer
|
Oct 16, 2019 |
|
The Power of Setting Intentions + Taking Action
|
Oct 09, 2019 |
|
Your Website Through Your Customers Eyes
|
Oct 02, 2019 |
|
The Dangers of Using Insider Language
|
Sep 25, 2019 |
|
Creating A Compelling About Me Page For Your Website
|
Sep 18, 2019 |
|
The Power of an Internal Reboot
|
Sep 11, 2019 |
|
Why Social Media Is Killing Your Business
|
Sep 04, 2019 |
|
Landing Pages vs. Opt-in Forms, Which to Choose
|
Aug 28, 2019 |
|
Making the Most of Your Conference Investment
|
Aug 21, 2019 |
|
5 Reasons No One Is Opting In For Your Free Download and How To Fix It
|
Aug 14, 2019 |
|
Lessons Learned From 48 Episodes and 48 Years (the birthday episode)
|
Aug 07, 2019 |
|
Aligning Passion & Profits with Kerry Borcherding
|
Jul 31, 2019 |
|
Nurture, Nurture, Nurture - Convert. (my Gary V analogy)
|
Jul 24, 2019 |
|
Enhancing Customer Service With Chatbots
|
Jul 17, 2019 |
|
Customer Service Your Secret Weapon
|
Jul 10, 2019 |
|
Creating Consumable Content
|
Jul 03, 2019 |
|
Using StoryBrand to Increase Your Sales
|
Jun 26, 2019 |
|
What is StoryBrand and Why It Will Supercharge Your Business
|
Jun 19, 2019 |
|
The Power of Story In Your Business
|
Jun 12, 2019 |
|
Changing Your Internal Money Story WIth Deborah Fryer
|
Jun 05, 2019 |
|
3 Case Studies of Sales Funnel Success
|
May 29, 2019 |
|
Falling In Love With Your Analytics
|
May 22, 2019 |
|
7 MUST Ask Questions To Fix Your Sales Funnel
|
May 15, 2019 |
|
Simplifying Sales Funnels
|
May 08, 2019 |
|
Boosting Sales By Revisiting What You Offer
|
May 01, 2019 |
|
Embracing Entrepreneurial Change
|
Apr 24, 2019 |
|
Writing Juicy Email Headlines
|
Apr 17, 2019 |
|
Breaking Down Segmenting vs. Tagging Your Email List & Why It Matters
|
Apr 10, 2019 |
|
How To Keep Your Email Out Of The Spam Folder
|
Apr 03, 2019 |
|
5 Reasons Your Website Isn't Making You $$$
|
Mar 27, 2019 |
|
Stretching Yourself To Grow Your Business
|
Mar 20, 2019 |
|
Choosing the Best Email Service Provider for Your Business
|
Mar 13, 2019 |
|
Building Your Team Values vs Experience
|
Mar 06, 2019 |
|
Being the Best You Health Tips For The Entrepreneur
|
Feb 27, 2019 |
|
Accounting Tips to Keep You Prepped For Taxes All Year Long with Brenda Bowen
|
Feb 20, 2019 |
|
Website Platforms Simplified
|
Feb 13, 2019 |
|
Brand Colors: Are You Attracting or Repelling Clients?
|
Feb 06, 2019 |
|
The Power Of Repurposing Content
|
Jan 30, 2019 |
|
Energy, Money and You
|
Jan 23, 2019 |
|
Succeeding in 2019 With Facebook Advertising
|
Jan 16, 2019 |
|
18. Finding Your Keywords and Putting Your SEO Into Action
|
Jan 09, 2019 |
|
17. Planning Your 2019 With Intention & Strategy
|
Jan 02, 2019 |
|
16. 12 Tips To Practice Self Care in 2019
|
Dec 26, 2018 |
|
15. 3 Tools To Intentionally Plan Your 2019 For Success
|
Dec 19, 2018 |
|
14. Identifying Your Entrepreneurial Exit Strategy & Retirement Plan
|
Dec 12, 2018 |
|
13. Writing Action Provoking Content and Blogging in 2019 With Cari Twitchell
|
Dec 05, 2018 |
|
12. What You Need To Know About GDPR, Terms and Conditions and Privacy Policies As An Entrepreneur With Attorney Aiden Durham
|
Nov 28, 2018 |
|
11. Gratitude, Grounding & Growth In Your Business
|
Nov 21, 2018 |
|
10. Intentional Goal Planning For An Awesome 2019 With George Carroll
|
Nov 14, 2018 |
|
9. Finding Your Ideal Client Through Speaking With Phylecia Jones
|
Nov 07, 2018 |
|
8. Stalking Your Ideal Client Avatar (ICA) (But Not In A Creepy Way)
|
Oct 31, 2018 |
|
7. Creating Lasting Client Relationships on LinkedIn With Kevin Knebl
|
Oct 24, 2018 |
|
6. Chatting About Chatbots With Kelly Noble Mirabella
|
Oct 22, 2018 |
|
5. Mindset: Reprogramming Your Mind With EFT An Interview With Teri Karjala
|
Oct 10, 2018 |
|
4. Hiring A Brand Photography To Capture Your Audience With Jenn Hernandez
|
Oct 03, 2018 |
|
3. Identifying Your Strengths To Propel Your Business With Alissa Daire Nelson
|
Sep 26, 2018 |
|
Bonus Episode On Mindset and Purpose
|
Sep 20, 2018 |
|
2. Business Values and Why They Matter
|
Sep 18, 2018 |
|
1. Welcome to the Feed U Podcast
|
Sep 18, 2018 |