Retail Transformation Show with Oliver Banks
By Oliver Banks
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Category: Management
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Episodes: 293
Description
The retail market is experiencing great disruption - from increased customer expectations, fierce competition and tough trading environments over multiple channels. Every week, join me, Oliver Banks, a retail transformation specialist, to get a bag full of insight, inspiration and ideas to kick start your performance.
You’ll pick up actionable tips and tactics to lead successful change – whether that’s developing lean operating models, improving customer experience, driving digital transformation or seizing omni-channel opportunities.
So, if your passionate about retail transformation and you lead critical retail change projects & programmes, then this is the podcast for you.
The Retail Transformation Show is brought to you by Oliver Banks, Founder of retail transformation consultancy, OB&Co. Find out more at obandco.uk.
| Episode | Date |
|---|---|
|
293: Becoming A Human Centric Company
|
May 06, 2024 |
|
292: Leaping The Transformation Gap
|
Apr 29, 2024 |
|
291: Cutting Edge Solutions To Counter Shrink
|
Apr 22, 2024 |
|
290: Segmenting Shrink To Uncover The Real Challenge
|
Apr 15, 2024 |
|
289: Igniting A Start-Up Spark In Big Business
|
Apr 08, 2024 |
|
288: How Our Own Brain Blocks Meaningful Work
|
Apr 01, 2024 |
|
287: Why The Change Is Not Realising The Benefits
|
Mar 25, 2024 |
|
286: The Department Store's Predicament
|
Mar 18, 2024 |
|
285: How Technology Is Changing The Role Of People
|
Mar 11, 2024 |
|
284: Building Momentum To Deliver - Book Launch Special
|
Mar 08, 2024 |
|
283: The Human Side Of Change - Book Launch Special
|
Mar 07, 2024 |
|
282: Understanding The Solution - Book Launch Special
|
Mar 06, 2024 |
|
281: Understanding The Problem - Book Launch Special
|
Mar 05, 2024 |
|
280: Driving Retail Transformation - Book Launch Special
|
Mar 04, 2024 |
|
279: Being Confident Despite Uncertainty
|
Feb 26, 2024 |
|
278: What My Book Is Not
|
Feb 19, 2024 |
|
277: Explore The Hyper-Connected Store
|
Feb 12, 2024 |
|
276: The Small Steps To Continuous Improvement
|
Feb 05, 2024 |
|
275: Short Term Gains, Long Term Pains (part 2)
|
Jan 29, 2024 |
|
274: Short Term Gains, Long Term Pains (part 1)
|
Jan 22, 2024 |
|
273: Blending Labour Savings And Service Levels
|
Jan 15, 2024 |
|
272: Retail Trends And Themes For 2024
|
Jan 08, 2024 |
|
271: Taking The Driver's Seat In 2024
|
Jan 01, 2024 |
|
270: Retail Wrapped
|
Dec 25, 2023 |
|
269: Retail Review Of The Year 2023
|
Dec 18, 2023 |
|
268: Unlocking New Value From Waste Streams
|
Dec 11, 2023 |
|
267: The Art And Science Of Retail Technology
|
Dec 04, 2023 |
|
266: Achieving Alignment Across Silos
|
Nov 27, 2023 |
|
265: The Challenges Of Unified Commerce
|
Nov 20, 2023 |
|
264: Golden Nuggets From The Fifth Year Of The Podcast (part 2)
|
Nov 13, 2023 |
|
263: Golden Nuggets From The Fifth Year Of The Podcast (part 1)
|
Nov 06, 2023 |
|
262: Omnichannel Vs Unified Commerce
|
Oct 30, 2023 |
|
261: Uncovering The Path To Retail Profitability
|
Oct 23, 2023 |
|
260: Unlocking Retail Simplification
|
Oct 16, 2023 |
|
259: How AR Is Redefining The Shopping Experience
|
Oct 09, 2023 |
|
258: The Story Behind My Upcoming Book
|
Oct 02, 2023 |
|
257: Unpacking How Amazon Have Expanded
|
Sep 25, 2023 |
|
256: Creating A New Business Model
|
Sep 18, 2023 |
|
255: Moving Beyond The Traditional Business Model
|
Sep 11, 2023 |
|
254: When Is Transformation Not Transformation
|
Sep 04, 2023 |
|
253: Boost Chances To Successfully Transform
|
Aug 28, 2023 |
|
252: The Rise Of Resale And Recommerce
|
Aug 21, 2023 |
|
251: Unleashing The Power Of Retail Community
|
Aug 14, 2023 |
|
250: Becoming Fit For The Future
|
Aug 07, 2023 |
|
249: The Rise Of Robotics In Retail
|
Jul 31, 2023 |
|
248: The Rise Of Robotics In Last Mile Deliveries
|
Jul 24, 2023 |
|
247: The Rise Of Robotics In Transport
|
Jul 17, 2023 |
|
246: The Rise Of Robotics In Warehouses
|
Jul 10, 2023 |
|
245: Elevating Customer Conversations
|
Jul 03, 2023 |
|
244: The Evolution Of Smart Lockers
|
Jun 26, 2023 |
|
243: Thrifty Transformation To Thrive
|
Jun 19, 2023 |
|
242: Reinvigorating Lean Six Sigma In Retail
|
Jun 12, 2023 |
|
241: Building On Big Takeaways From Shoptalk Europe
|
Jun 05, 2023 |
|
240: Growing Through Retail Marketplaces
|
May 29, 2023 |
|
239: Laying The Foundations To Transform
|
May 22, 2023 |
|
238: Reflections And Themes From Shoptalk Europe 2023
|
May 15, 2023 |
|
237: How To Drive Retail Transformation
|
May 08, 2023 |
|
236: Today's Decisions Create Our Future Regrets
|
May 01, 2023 |
|
235: Profit Warnings And Transformation
|
Apr 24, 2023 |
|
234: Thriving In Social Commerce (part 2)
|
Apr 17, 2023 |
|
233: Thriving In Social Commerce (part 1)
|
Apr 10, 2023 |
|
232: The Hidden Costs In Your Transformation
|
Apr 03, 2023 |
|
231: Retail Tech To Solve In Store Challenges (part 2)
|
Mar 27, 2023 |
|
230: Retail Tech To Solve In Store Challenges (part 1)
|
Mar 20, 2023 |
|
229: To Disrupt Or Not To Disrupt
|
Mar 13, 2023 |
|
228: What Customers Want In 2023
|
Mar 06, 2023 |
|
227: Enhancing Your Customer Ecosystem
|
Feb 27, 2023 |
|
226: Knowing What's Likely To Happen
|
Feb 20, 2023 |
|
225: Transforming Ranging And Curation
|
Feb 13, 2023 |
|
224: 10 Thoughts On AI In Retail
|
Feb 06, 2023 |
|
223: AI And The Future Of Retail
|
Jan 30, 2023 |
|
222: Mastering Everyday Negotiation
|
Jan 23, 2023 |
|
221: How To Manage Successful Trials
|
Jan 16, 2023 |
|
220: Your Transformation Is On Trial
|
Jan 09, 2023 |
|
219: Retail Trends And Themes For 2023
|
Jan 02, 2023 |
|
218: Retail Review Of The Year 2022
|
Dec 26, 2022 |
|
217: Stop Gossip Killing Your Transformation
|
Dec 19, 2022 |
|
216: What To Learn From The Disruption Of 2022
|
Dec 12, 2022 |
|
215: Making Acquisitions Successful
|
Dec 05, 2022 |
|
214: The Evolution Of Retail Ad And Media Networks
|
Nov 28, 2022 |
|
213: Effective Change Is About People
|
Nov 21, 2022 |
|
212: Golden Nuggets From The Fourth Year Of The Podcast (part 2)
|
Nov 14, 2022 |
|
211: Golden Nuggets From The Fourth Year Of The Podcast (part 1)
|
Nov 07, 2022 |
|
210: Making Marginal Gains To Drive Profit
|
Oct 31, 2022 |
|
209: Powerful Change Communication
|
Oct 24, 2022 |
|
208: Moving Forward From Productivity & Transformation 2022
|
Oct 17, 2022 |
|
207: Is Retail Transformation Failing At Present?
|
Oct 10, 2022 |
|
206: Evolving In Store Experiences With Smartphones
|
Oct 03, 2022 |
|
205: Listening To Your Customers To Transform CX
|
Sep 26, 2022 |
|
204: 3 Takeaways From Productivity & Transformation 2022
|
Sep 19, 2022 |
|
203: Fundamental And Incremental Transformation
|
Sep 12, 2022 |
|
202: Immersive Video To Engage Customers
|
Sep 05, 2022 |
|
201: Productivity & Transformation Event Preview
|
Aug 29, 2022 |
|
200: The Ever-Trends Of Retail
|
Aug 22, 2022 |
|
199: The Changing Role Of Store Colleagues
|
Aug 15, 2022 |
|
198: How Semiotics Can Boost Retail Sales
|
Aug 08, 2022 |
|
197: The Great Retail Acronym Challenge
|
Aug 01, 2022 |
|
196: Learning From World Class Decision Makers
|
Jul 25, 2022 |
|
195: The Anatomy Of A Decision
|
Jul 18, 2022 |
|
194: Focusing On Tech Trends And Avoiding The Fads
|
Jul 11, 2022 |
|
193: The Power Of Writing It Down
|
Jul 04, 2022 |
|
192: Retail Myths And Mottos
|
Jun 27, 2022 |
|
191: How Story Opens Retail’s Great Adventure
|
Jun 20, 2022 |
|
190: The Livestream Shopping Operating Model
|
Jun 13, 2022 |
|
189: How Livestream Shopping Is Changing Retail
|
Jun 06, 2022 |
|
188: Quick Fire Reflections To Inspire Change
|
May 30, 2022 |
|
187: What If Your Transformation Is Wrong
|
May 23, 2022 |
|
186: Getting Ready For Radical Change
|
May 16, 2022 |
|
185: Are Checkout-Free Stores The Future?
|
May 09, 2022 |
|
184: Simple Ideas And Why We Ignore Them
|
May 02, 2022 |
|
183: Defining The Role Of Your Stores
|
Apr 25, 2022 |
|
182: Overcoming Stress With Science
|
Apr 18, 2022 |
|
181: 6 New Business Models Driven By Sustainability
|
Apr 11, 2022 |
|
180: Building Slack Into Your Operating Model
|
Apr 04, 2022 |
|
179: How Influencers Are Changing Retail
|
Mar 28, 2022 |
|
178: The Retail Technology Show Preview
|
Mar 21, 2022 |
|
177: Inspiring Innovation Across Your Organisation
|
Mar 14, 2022 |
|
176: Being The Best Omnichannel Retailer
|
Mar 07, 2022 |
|
175: Embracing Ecommerce Metrics
|
Feb 28, 2022 |
|
174: What To Do When There Is No Right Answer
|
Feb 21, 2022 |
|
173: Designing Omnichannel Journeys
|
Feb 14, 2022 |
|
172: Exploring What The Metaverse Means
|
Feb 07, 2022 |
|
171: Letting Avatars Guide Your Transformation
|
Jan 31, 2022 |
|
170: The Rise Of Quick Commerce (part 2)
|
Jan 24, 2022 |
|
169: The Rise Of Quick Commerce (part 1)
|
Jan 17, 2022 |
|
168: Think Differently And Redefine Success
|
Jan 10, 2022 |
|
167: 2022 Retail Trends And Watch-Outs
|
Jan 03, 2022 |
|
166: Learning From The Service Led Industry
|
Dec 27, 2021 |
|
165: Retail Review Of The Year 2021
|
Dec 20, 2021 |
|
164: Behind The Mic With Oliver Banks
|
Dec 13, 2021 |
|
163: Learning To Have Conversations That Matter
|
Dec 06, 2021 |
|
162: The Evolution Of Loss Prevention
|
Nov 29, 2021 |
|
161: Forging A Customer Complaints Strategy
|
Nov 22, 2021 |
|
160: Stores Vs Online - Which Is Best?
|
Nov 15, 2021 |
|
159: Golden Nuggets From 3rd Year Of The Podcast (part 2)
|
Nov 08, 2021 |
|
158: Golden Nuggets From The Third Year Of The Podcast (part 1)
|
Nov 01, 2021 |
|
157: The Collision Of Gaming And Retail
|
Oct 25, 2021 |
|
156: The Many Changing Facets Of Retail
|
Oct 18, 2021 |
|
155: Reinventing Digital Shopping
|
Oct 11, 2021 |
|
154: Avoiding Frontline Burnout
|
Oct 04, 2021 |
|
153: Looking Back To Define The Future
|
Sep 27, 2021 |
|
152: Learning From Retail's History
|
Sep 20, 2021 |
|
151: How RFID Is Changing Retail
|
Sep 13, 2021 |
|
150: The Ever-Evolving World Of Retail
|
Sep 06, 2021 |
|
149: The Retail Returns Conundrum
|
Aug 30, 2021 |
|
148: Transforming Discovery In Retail (part 2)
|
Aug 23, 2021 |
|
147: Transforming Discovery In Retail (part 1)
|
Aug 16, 2021 |
|
146: The Future Of Department Stores
|
Aug 09, 2021 |
|
145: Overcoming Retail’s Big Contradictions
|
Aug 02, 2021 |
|
144: Resurrecting Retail After The Pandemic
|
Jul 26, 2021 |
|
143: The Return Of Stores
|
Jul 19, 2021 |
|
142: The Modern Retail Operating Model
|
Jul 12, 2021 |
|
141: Simplification Isn’t Rocket Science
|
Jul 05, 2021 |
|
140: Retail Transformation Live 3 Preview
|
Jul 01, 2021 |
|
139: Why We Don’t ‘Keep It Simple’
|
Jun 21, 2021 |
|
138: Simplification Stories At Nisa
|
Jun 14, 2021 |
|
137: Is Lean Six Sigma Still Relevant?
|
Jun 07, 2021 |
|
136: Understanding The Circular Economy
|
May 31, 2021 |
|
135: 3 Driving Factors To Transform
|
May 24, 2021 |
|
134: The Race To Retail Resilience
|
May 17, 2021 |
|
133: What’s Happening In Retail Technology
|
May 10, 2021 |
|
132: Overcoming The Confusion Of Transformation
|
May 03, 2021 |
|
131: 4 Traits For Great Transformation Leadership
|
Apr 26, 2021 |
|
130: What Makes A Transformation Superstar
|
Apr 19, 2021 |
|
129: The 4th Industrial Revolution For Retail
|
Apr 12, 2021 |
|
128: AR, VR And Retail In The Metaverse
|
Apr 05, 2021 |
|
127: Checkout Free, Frictionless Stores
|
Mar 29, 2021 |
|
126: The Complexity Of Omnichannel Retail
|
Mar 22, 2021 |
|
125: 8 Factors Shaping Technology Led Transformation
|
Mar 15, 2021 |
|
124: How To Be A Data Driven Retailer
|
Mar 08, 2021 |
|
123: Build Data Integrity With Effective Data Governance
|
Mar 01, 2021 |
|
122: Using Data To Improve Staff Scheduling
|
Feb 22, 2021 |
|
121: Lessons From Criminal Forensic Investigations
|
Feb 15, 2021 |
|
120: Understanding Data and Data Science In Retail
|
Feb 08, 2021 |
|
119: How To Do Predictive Modelling
|
Feb 01, 2021 |
|
118: The Agile Stores Manifesto
|
Jan 25, 2021 |
|
117: Are Retail Operating Models Dead?
|
Jan 18, 2021 |
|
116: Understanding Agile
|
Jan 11, 2021 |
|
115: Learning From Pureplay Retailers
|
Jan 04, 2021 |
|
114: Review Of The Year 2020
|
Dec 28, 2020 |
|
113: Disruptive Thinking For A Volatile World
|
Dec 21, 2020 |
|
112: Key Themes For Retail Transformation In 2021
|
Dec 14, 2020 |
|
111: Defining Your Perfect KPIs
|
Dec 07, 2020 |
|
110: Amazon – Friend Or Foe?
|
Nov 30, 2020 |
|
109: Pop Up Stores and Ephemeral Retailing
|
Nov 23, 2020 |
|
108: Agile Supply Chains In Retail
|
Nov 16, 2020 |
|
107: The Best Bits From The Second Year Of The Podcast (part 2)
|
Nov 09, 2020 |
|
106: The Best Bits From The Second Year Of The Podcast (part 1)
|
Nov 02, 2020 |
|
105: Simplifying Retail Operating Models
|
Oct 26, 2020 |
|
104: Forging A Better Future
|
Oct 19, 2020 |
|
103: Creating Courageous Change Champions
|
Oct 12, 2020 |
|
102: Building A Strong Will To Change
|
Oct 05, 2020 |
|
101: Why Have A Purpose (And How To Find It)
|
Sep 28, 2020 |
|
100: The 100th Episode
|
Sep 21, 2020 |
|
099: How To Use Retail Technology Effectively
|
Sep 14, 2020 |
|
098: Retail Operational Cost Savings
|
Sep 07, 2020 |
|
097: Customer Centric Cultures
|
Aug 31, 2020 |
|
096: The Future Of The Store Of The Future
|
Aug 24, 2020 |
|
095: Reading Faces For The Win-Win
|
Aug 17, 2020 |
|
094: Find And Fix Customer Frustration
|
Aug 10, 2020 |
|
093: Rethinking Silos
|
Aug 03, 2020 |
|
092: Automating Your Warehouse
|
Jul 27, 2020 |
|
091: 10Ps To Transform Retail (part 2)
|
Jul 20, 2020 |
|
090: 10Ps To Transform Retail (part 1)
|
Jul 13, 2020 |
|
089: Previewing Retail Transformation Live (July 2020)
|
Jul 06, 2020 |
|
088: The Reinventionist Mindset (part 2)
|
Jun 29, 2020 |
|
087: The Reinventionist Mindset (part 1)
|
Jun 22, 2020 |
|
086: The Future Of High Streets
|
Jun 15, 2020 |
|
085: The Psychology Of Change
|
Jun 08, 2020 |
|
084: Being Remarkable In Adversity (part 2)
|
Jun 01, 2020 |
|
083: Being Remarkable In Adversity (part 1)
|
May 25, 2020 |
|
082: The Great Retail Acceleration
|
May 18, 2020 |
|
081: Becoming Customer Obsessed
|
May 11, 2020 |
|
080: Reopening Stores After Covid-19
|
May 04, 2020 |
|
079: Retail Store Management Structures
|
Apr 27, 2020 |
|
078: Reviewing Retail in 2020 Predictions
|
Apr 20, 2020 |
|
077: Transformation In Home Improvement
|
Apr 13, 2020 |
|
076: Communication Lessons From Covid-19 Lockdown
|
Apr 06, 2020 |
|
075: Retail Transformation Live – My Takeaways
|
Mar 30, 2020 |
|
074: How Covid-19 Will Change Retail
|
Mar 23, 2020 |
|
073: Leading Transformation Remotely
|
Mar 16, 2020 |
|
072: Being Digital vs. Doing Digital
|
Mar 09, 2020 |
|
071: 10 Biggest Strategy Mistakes
|
Mar 02, 2020 |
|
070: Working Effectively With Suppliers
|
Feb 24, 2020 |
|
069: How To Win Customers (part 2)
|
Feb 17, 2020 |
|
068: How To Win Customers (part 1)
|
Feb 10, 2020 |
|
067: Managing Retail Projects Successfully
|
Feb 03, 2020 |
|
066: Profit vs. Planet
|
Jan 27, 2020 |
|
065: Building Winning Transformation Teams
|
Jan 20, 2020 |
|
064: How IOT Will Change Retail
|
Jan 13, 2020 |
|
063: What You Must Know About Retail Today
|
Jan 06, 2020 |
|
062: Retail Trends For 2020
|
Dec 30, 2019 |
|
061: Review Of The Year 2019
|
Dec 23, 2019 |
|
060: Your Store Is The Stage
|
Dec 16, 2019 |
|
059: Creating Memorable Experiences
|
Dec 09, 2019 |
|
058: Building Your Emotional Resilience (part 2)
|
Dec 02, 2019 |
|
057: Building Your Emotional Resilience (part 1)
|
Nov 25, 2019 |
|
056: Career Tips For The Changing World Of Retail
|
Nov 18, 2019 |
|
055: The Best Bits From The First Year Of The Podcast (part 2)
|
Nov 11, 2019 |
|
054: The Best Bits From The First Year Of The Podcast (part 1)
|
Nov 04, 2019 |
|
053: The Retail Transformation Menu
|
Oct 28, 2019 |
|
052: 10 Steps To Overcome Adversity
|
Oct 21, 2019 |
|
051: Why Are Retailers Facing Adversity?
|
Oct 14, 2019 |
|
050: Is Transformation Right For You?
|
Oct 07, 2019 |
|
049: Is Retail Actually Changing?
|
Sep 30, 2019 |
|
048: Get Ready For Tech (And Other Live Event Tips)
|
Sep 23, 2019 |
|
047: Tech Driving Retail Transformation
|
Sep 16, 2019 |
|
046: Reinventing Retail For The New Normal (part 2)
|
Sep 09, 2019 |
|
045: Reinventing Retail For The New Normal (part 1)
|
Sep 02, 2019 |
|
044: The Problem With Digital Transformation
|
Aug 26, 2019 |
|
043: How Social Media Is Changing Retail (part 2)
|
Aug 19, 2019 |
|
042: How Social Media Is Changing Retail (part 1)
|
Aug 12, 2019 |
|
041: How Will Amazon Transform?
|
Aug 05, 2019 |
|
040: 5 Big Challenges Facing Retailers
|
Jul 29, 2019 |
|
039: Staying Up To Speed With Retail
|
Jul 22, 2019 |
|
038: How Nisa Are Transforming Independent Grocery Retail (part 2)
|
Jul 15, 2019 |
|
037: How Nisa Are Transforming Independent Grocery Retail (part 1)
|
Jul 08, 2019 |
|
036: Reinvigorating Our High Streets (part 2)
|
Jul 01, 2019 |
|
035: Reinvigorating Our High Streets (part 1)
|
Jun 24, 2019 |
|
034: SCALE Innovation Challenge
|
Jun 17, 2019 |
|
033: Learning To Transform Your Workforce (part 2)
|
Jun 10, 2019 |
|
032: Learning To Transform Your Workforce (part 1)
|
Jun 03, 2019 |
|
031: Winning At Omnichannel Retail (part 2)
|
May 27, 2019 |
|
030: Winning At Omnichannel Retail (part 1)
|
May 20, 2019 |
|
029: 5 Big Challenges With Retail Operating Models
|
May 13, 2019 |
|
028: Benchmarking The Best Stores In New York (part 2)
|
May 06, 2019 |
|
027: Benchmarking The Best Stores In New York (part 1)
|
Apr 29, 2019 |
|
026: Defining Your Retail Operating Model
|
Apr 22, 2019 |
|
025: Become A Relevant Retailer
|
Apr 15, 2019 |
|
024: What’s In Store For Retail (part 2)
|
Apr 08, 2019 |
|
023: What’s In Store For Retail (part 1)
|
Apr 01, 2019 |
|
022: Retail Week Live Sneak Peek
|
Mar 25, 2019 |
|
021: Are You Actually A Mediocre Retailer?
|
Mar 18, 2019 |
|
020: Jumping Online To Offline (part 2)
|
Mar 11, 2019 |
|
019: Jumping Online To Offline (part 1)
|
Mar 04, 2019 |
|
018: Making Sense Of Experiential Retail
|
Feb 25, 2019 |
|
017: Beyond The Age Of Amazon (part 2)
|
Feb 18, 2019 |
|
016: How Amazon Are Transforming Retail (part 1)
|
Feb 11, 2019 |
|
015: 7 Big Retail Trends For 2019
|
Feb 04, 2019 |
|
014: The Future Of Retail In 2019 (part 3)
|
Jan 28, 2019 |
|
013: The Future Of Retail In 2019 (part 2)
|
Jan 21, 2019 |
|
012: The Future Of Retail In 2019 (part 1)
|
Jan 14, 2019 |
|
011: 3 Critical Foundations For Successful Transformation
|
Jan 07, 2019 |
|
010: Retail Review Of The Year 2018
|
Dec 31, 2018 |
|
009: The True Purpose Of Your Actions
|
Dec 24, 2018 |
|
008: Transform Your Data Into Real Results
|
Dec 17, 2018 |
|
007: Planning Effective Meetings
|
Dec 10, 2018 |
|
006: Finding Waste In Your Retail Operation
|
Dec 03, 2018 |
|
005: Taking Stock After Black Friday 2018
|
Nov 26, 2018 |
|
004: 4 Stages To Kick Start Your Transformation
|
Nov 19, 2018 |
|
003: Starting Your Transformation
|
Nov 12, 2018 |
|
002: Who Is Oliver Banks?
|
Nov 05, 2018 |
|
001: Kicking Off The Retail Transformation Show
|
Nov 01, 2018 |