Mi3 Audio Edition

By LiSTNR

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Episodes: 365

Description

A weekly wrap of the “must-know” developments in Marketing, Media, Agency and Technology for leaders and emerging leaders in the industry. Veteran industry journalist and Mi3 Executive Editor Paul McIntyre talks each week with guest marketers who are in the know on what matters at the nexus of marketing, agencies, media and technology. Powered mostly by Human Intelligence (HI).

Episode Date
B2B’s hard new playbook: Don’t bet everything on chasing marketing qualified leads – most buyers call you and have already made their choice when they do
Nov 11, 2024
LiSTNR Adtech Hub pushes digital audio network to break even a year early as agencies, brands pile-in; new APIs, ANZ spend data, retargeting and Scope3 CO2 mapping next
Nov 07, 2024
Active attention for longer: Out of home study goes global as MRC moves on attention metrics, signalling programmatic surge, challenger brand boost
Oct 31, 2024
TikTok-Tracksuit data: 60% brand awareness triples conversion as performance costs spiral; 37% awareness is sweet spot for DTCs, start-ups
Oct 24, 2024
Writing for bots: Conversational commerce ‘explosion’ set to trigger up to $200bn in global brand content contracts – Deloitte Digital
Oct 21, 2024
‘Really mediocre outcomes’: Oxford Uni professor says Byron Sharp and Ehrenberg-Bass’ marketing science rules no longer hold – 1,000 campaigns, 1 million customer journeys as evidence
Oct 14, 2024
Enforcement mode: Privacy Commissioner Carly Kind takes aim at widespread pixel data spillage, loyalty, data enrichment, broking and geolocation targeting under existing laws
Oct 08, 2024
‘There’s a lot of junk’: Top VC firm Luma Partners’ Terry Kawaja says adtech ‘refuses to grow up’, did ‘a terrible job’ on privacy, backs ad activists to force a clean-up and says a Google ad break-up is ‘good for everyone’
Sep 30, 2024
Paramount global and local sales chiefs on converged trading, blended CPMs and why allowing streaming subscribers to opt into ad tiers is optimal
Sep 26, 2024
‘Don’t waste millions training LLMs for marketing and commerce, tap autonomous AI agents like Gucci, Saks, Wiley, Fisher & Paykel’ – Salesforce global CMO on AI’s ‘third wave’
Sep 23, 2024
Virgin Velocity measured incrementality across media channels, proved TV+BVOD+OOH deliver more uplift, launched first brand push, saw member growth trend soar 35%
Sep 19, 2024
Kincoppal girls’ only high school principal: ‘Social media the most damaging influence I’ve ever seen’, backs 16 age limit but ex-Facebook ANZ boss warns of fallout as brands stay silent
Sep 16, 2024
Streaming services have peaked as 2025 ad take set to surge to $200m; Amazon Prime, Kayo, Binge lead local market with ‘sophisticated’ human sales teams but too many streamers to support with ads - Omnicom, Telsyte
Sep 09, 2024
Peak ecom? Investment banker turned ecom entrepreneur says social, search ad rates, customer aqcuisition now unviable for ecom pureplay, DTC profits without retail media
Sep 03, 2024
Synthetic customers meet synthetic CMOs (and CFOs): Evidenza clones Sharp, Ritson, Binet & Field to build annual marketing plans in minutes; Mars, EY sign-up
Aug 26, 2024
MMM masterclass: Bupa’s open book on business data feeding Atomic 212° a benchmark for agency-client transparency and trust
Aug 22, 2024
Sir Martin Sorrell: UM’s ex-privacy boss Arielle Garcia ‘is right’ (partly) on $700bn online data ‘garbage'; Personalisation Netflix-style the future; AI, big tech will crunch intermediaries in three years and why regulators won’t tame them
Aug 19, 2024
Last click flaws ‘wasting 35 cents on marketing dollar’, search, display massively overvalued – while social and video an enormous opportunity: Analytic Partners and Meta on how to fix it.
Aug 15, 2024
Sir Martin Sorrell on the $9bn valuation wipeout of his new-world holdco S4Capital – and why Publicis, Omnicom, Havas are ‘premier league’ players; Dentsu, WPP, IPG in ‘second division’.
Aug 12, 2024
Market TV perceptions wayward: Ex-Seven CMO Mel Hopkins still backs TV, aligns with Nine CMO Liana Dubois warning marketers of 'dangerous swing' to platforms and dashboards over ROI
Aug 05, 2024
B2B marketing fundamentals challenged: Bain-B2B Institute study consigns traditional lead gen, KPIs, metrics to bin as ‘hidden buyers’ missed, trillions lost
Jul 29, 2024
From CMO to seven boards: Former Westfield, PepsiCo exec John Batistich's view on marketing from the top, why ageism hits marketers, not finance and talking customer over brand counters marketing’s cost centre perception
Jul 08, 2024
Mi3 launches FY2025 Marketing & Customer Benchmarks - 105 companies, $3bn in marketing spend: Three-speed marketing emerges; customer KPI’s surge, c-suite cred rises, what next for agencies and AI’s early use cases
Jul 02, 2024
Pressure cooker: Ecom harder, more expensive, marketers cut martech, brand spend and pile into performance, if not smart strategies in place you could pay more for less in FY25 – Simon Ryan
Jun 27, 2024
The pro-consumer privacy lobby speaks - and why the Federal Government listens on privacy reform clampdowns for cleanrooms, hashed emails, geolocation, loyalty data trading and new definitions of personal information
Jun 24, 2024
Ex-UM privacy chief lifts lid: Google has ‘captured’ trade associations and holdcos, personalisation-precision a ‘fallacy’ based on ‘garbage’ data reaching 'fake people'
Jun 17, 2024
Reclaiming kids from algorithms: Hyundai signs up to '36 Months' campaign, raising legal age to 16 for social media access - Nova’s Wippa and Finch’s Galluzzo urge more brands to walk purpose talk in likely hot election issue
Jun 11, 2024
‘Angry religious fights’: Salesforce global President and CMO Ariel Kelman on re-engineering attribution from last touch to ‘deep learning’ model; why B2B market will follow and an AI-powered rebound is coming
Jun 03, 2024
Out of home will be ‘20% programmatic within two years’, as ecom, retail, food, entertainment target brand and performance – but buying on CPMs alone misguided
May 30, 2024
A little alarming’: ACCC net widens in latest data products and services report to breaches, fines, enforcement and consumer ‘harm’ beyond privacy reform – ID hashing, location data, clean rooms face more pressure
May 27, 2024
Advertisers Opt for News Corp Australia’s Budget-Matching Test to Demonstrate Outcomes Impact of Intent Connect Over Cookies
May 23, 2024
'Focused completely on the wrong thing’: B2B marketing set for a ‘renaissance' if marketers, sales teams decouple from individual lead ‘obsession' to the buyer groups who influence a company purchase
May 20, 2024
CommBank, Westpac, Suncorp, McDonald’s and KFC show market how to crack women’s sport sponsorship as audiences climb, engagement outpoints men’s
May 16, 2024
Chartered Accountants, AFL, Menulog, recruiters back Australian Marketing Institute’s push for all marketing industry execs to pursue Certified Practising Marketer status; Mi3 alliance announced, professional development points earned for reading content
May 13, 2024
LiSTNR tech stack unlocks smarter behavioural targeting, new lookalikes and re-fires lapsed buyers and its data matching capabilities for brands
May 09, 2024
CX disconnect: Banks, carmakers, telcos failing to join customer dots, ‘gaming’ NPS, measuring wrong outcomes, undermining martech investments – but uni’s nailing it
May 06, 2024
Tourism NT rewires media strategy with partner Atomic 212°, overhauls martech in bid to see off rivals piling into still spending, but anxious, over 50s
May 02, 2024
Privacy and regulatory update: Banks, retailers, brands, loyalty operators, publishers face ‘substantial’ tightening on CX data, martech, adtech use as consumer groups wedge business lobby in Canberra on privacy review’s 'personal information'
Apr 29, 2024
Retail media meets ‘mobility media’: Uber ads global chief says Australia powering as Uber Ride brand ads drive hard sales via Uber Eats app – but funnel collapse pushes ‘brand-formance’ trend to the fore - and 3% CTRs don’t come cheap
Apr 22, 2024
Cognitive overload puts marketing effectiveness in free-fall: Influence – not influencers – emerging as marketers’ antidote but industry assumptions require total flip
Apr 18, 2024
'Media ecologist' Jack Myers: No humans for 80% of media planning, buying by 2030; creative-media forced back together, brand-publisher clean rooms surge, programmatic and retailer media hit new turbulence before ‘rebirth’ of ad business
Apr 15, 2024
‘Not a paint by numbers solution’: David Droga joins Accenture Song’s global tech-creative posse to build NRMA Insurance’s ambition for a ‘world leading’ customer experience model; one brand team, one global tech-creative firm to run it all
Apr 08, 2024
‘30-40% more efficient than paid media’: Mastercard’s top APAC marketer on owned media’s revenue power; Sonder predicts banks about to show retail media how it’s done
Apr 04, 2024
Next wave: Everything marketers need to know about the streaming-TV-online video shake-out – audience forecasts, advertising shifts, where next: Ampere Analysis
Mar 25, 2024
Meta v media: Bosses from News Corp, Nine Publishing, Private Media, Capital Brief and ex-Coalition Minister Paul Fletcher unpack what’s next on Meta pulling news feeds - and Facebook and Instagram entirely - from Australia
Mar 18, 2024
Domino’s, Asahi see executive leaders buy-in to better decision-making; now moving Mutinex MMM beyond media’s P&L impact into business planning
Mar 14, 2024
SCA cuts acquisition costs 60%, targets performance ad dollars by doing the same for advertisers with data matching clean room play
Mar 07, 2024
‘Half the impact comes from creative’: System1 customer chief Jon Evans on how to sell-in emotional ad investment to cold, rational CEOs, CFOs – the CMOs nailing it, and why channel mix obsession will waste brands’ biggest investments
Mar 04, 2024
prDOOH power: Lion toasts 18% revenue gains, sells 100,000 more Guinness pints via prDOOH push; JCDecaux maps huge growth, but agencies lagging
Feb 29, 2024
Marketers ‘prefer arbitrage’ as Publicis, Omnicom power ahead of holdco posse; Dentsu ‘shrinking pains’ persist as dividing lines sharpen on agency network brands versus integrated offers, IT services and data M&A: Madison and Wall’s Brian Wieser
Feb 26, 2024
L’Oreal, Unilever, Diageo, Kellogg’s, Gucci, Mondelez and Ford pump ad budgets; Google, Amazon, Meta cut theirs and grow - Brian Wieser on resurgent performance spend sidestepping TV
Feb 19, 2024
Crunch overcooked? APAC marketing chief says no slowdown as Uber plots grocery surge, ads business ramps up with attention, Carshare bids to cull 1m cars by 2029 – and why flipping ‘crazy’ performance for brand pays
Feb 12, 2024
Lessons from Dove’s Campaign for Real Beauty: Unilever marketers forgot product in ‘purpose' mission; ESG the new corporate ‘Voldemort’ but employee, stakeholder strategies a ‘massive opportunity’ for marketing influence in c-suite: Institute for Real Growth
Feb 05, 2024
‘The whole supply chain is locked into a sense of omerta’: Why marketers, procurement, agencies, ad techs and publishers fear derailing programmatic ‘gravy chain’ – where 36 cents on every ad dollar is ‘optimistic’
Jan 29, 2024
Brand acrobatics: Adobe wrestles with ‘category awareness’ for CX, plots brand-demand offensive; B2B CMOs pump 2024 budgets as CFOs greenlight creative spend – MYOB, Canva, MailChimp nailing it
Jan 22, 2024
Marketing’s capability crunch: ANZ, Deloitte, Destination NSW marketing chiefs back Australian Marketing Institute bid to mirror Chartered Accountants, CPAs for industry-wide professional certification, credibility, status
Dec 04, 2023
Owned media v retail media: Commbank, ANZ, Telstra invest in owned channels as sector’s commercial value increases 10% to $4.3bn; Financial services up 19% as non-retail brands eye upside
Nov 27, 2023
Jaguar Land Rover notches 200 per cent audience uplift through new OOH performance reporting: QMS lifts TV playbook with audience guarantees, make-goods; OMG piles in
Nov 23, 2023
Master brand plan: Arnott’s CMO Jenni Dill, Publicis Groupe CEO MikeRebelo on how Arnott’s lifted 10% sales growth across entire portfolio via market mix modelling, media benchmarking, creative testing, going large on TV – and won Ad Council’s Grand Effie
Nov 20, 2023
Measuring BVOD, TV and YouTube and footfall in one hit: Kmart, Kinesso and UM think Beatgrid may have cracked cross-media measurement
Nov 16, 2023
Last supper: Outgoing creative chief at Accenture Song and The Monkeys Scott Nowell on culturally infiltrating Accenture, failed beer fridge bans, pulling a reverse takeover of Saatchis and why Accenture Song is ‘outperforming’ the consulting growth curve
Nov 13, 2023
‘It’s given us a lot of credibility within the business to keep pushing’: Samsung Australia’s Carl Bunn on using MMM to prove what’s working – and win over sceptics
Nov 09, 2023
GroupM’s global boss Christian Juhl, ANZ CEO Aimee Buchanan on Netflix ads, linear TV’s end game and why measurement sits at the heart of all marketer conundrums
Nov 06, 2023
Ecom’s boom meets reality check: Focus on CX, efficiency and making money kicks-in hard as Amazon ramps up, puts pure-plays under existential pressure
Nov 02, 2023
‘It’s sharpened me up as a marketer’: Telstra CMO Brent Smart bids to link CX and rising NPS for non-believers, flip performance and brand investment ratios and systemise marketing team creativity, attention and MMM
Oct 30, 2023
4 billion streams and counting: News Corp Australia piles into vertical video, siphons audiences back from social, ties to commerce, bids to own mid-funnel between BVOD and social video
Oct 26, 2023
Mi3 goes all-in on AI-powered Fast News and CustomerX launches; Capgemini, Coles 360, Salesforce, ThinkNewsBrands back initiatives - and unpack the market challenges coming...fast
Oct 23, 2023
BMW marketing boss flips strategy ahead of ‘overnight’ electric vehicle surge; Atomic 212 plans ‘single-minded big brand job’ to outpace ‘bi-polar’ auto rivals, reel-in Tesla
Oct 19, 2023
‘Do we have to do this?’ Lego’s Troy Taylor and Initiative’s Chris Colter on letting go of ‘safe’ brand management to jump into Nitro Circus – double digit growth and MFA Grand Prix follows
Oct 16, 2023
Scentre Group, Westfield partners with businesses for growth as brands and retailers tap shopping’s experience boom – plus three spending megatrends with major Christmas implications.
Oct 12, 2023
Letting the marketing effectiveness rulebook do the talking: Tourism Australia CMO Susan Coghill and Mark Ritson on why Say G’Day’s success has silenced doubters – and will keep rolling for years
Oct 09, 2023
‘Binet & Field, Mark Ritson, Byron Sharp applied’: Cummins & Partners chief backs Mutinex deal to beat Audi’s famed econometrics prowess, charge brands less, earn more with new model; prove creative’s business impact
Oct 03, 2023
‘ESG is facing its GDPR moment’: From 1 Jan European regulations will ‘change the game’ on global sustainability reporting – lawsuits, jail time have C-suite ‘freaking out’, marketing reined-in
Sep 25, 2023
Work from home changed out of home audiences… for good: How Stan, luxury and lifestyle advertisers are cleaning up in Sydney as a result – QMS has the data to prove it
Sep 21, 2023
’15 versions of creative for multiple platforms is not marketing…it's just operations’: How Salesforce APAC CMO Leandro Perez’s 100-plus team is selling AI to the world - and applying it to reinvent their marketing roles and remits
Sep 18, 2023
‘Decade of growth ahead for native content’ as brands move beyond ineffective repurposed ads and spreadsheets to reach 18m Australians; Luke Spano and Tim Duggan on standardising, scaling and media diversity mandates
Sep 14, 2023
Even a shrink couldn’t fix media agencies’ narrow mindset: Why Dave Gaines ditched GroupM to build Media by Mother, takes no mark-ups on media buying – “just data entry” – KPIs staff on learning, planning Apac launch
Sep 11, 2023
Taking retailer media up the funnel, how $305m for Olympics rights may prove cheap, why media buyers are wrong about Stan ads, and TV’s 10 per cent audience boost
Sep 07, 2023
Tabcorp customer chief Jenni Barnett stems digital haemorrhage to snappier rivals; bins bad media deals, restructures teams, now gunning for 10x conversion via ‘personalisation to context’
Sep 04, 2023
Retail media goes upmarket: David Jones CMO targets auto, travel, lifestyle brands in premium tilt, touts 5.4m high-end shoppers across stores, online and open web as crunch-resistant customers keep spending
Aug 28, 2023
Lessons from billion dollar Barbenheimer: Brands to rethink IP marketing, merch as Hoyts, Val Morgan bosses say marketers scrambling for ‘next ten Barbies’ - Kia, AAMI, Chemist Warehouse win big
Aug 21, 2023
‘Monumental gains’: SCA chief marketer Nikki Clarkson on how broadcaster bet the farm building new customer platform from zip to 1.5m users, collapsed exec silos and forced new marketing skills beyond brand comms
Aug 14, 2023
Lion’s ex-CMO, now Chief Growth Officer trailblazes with company-wide IT budgets and strategy, M&A, marketing and innovation agenda; Anubha Sahasrabuddhe sets 500-day target to flip IT culture to customers
Aug 07, 2023
'We’re going all in’: SXSW’s biggest tribes are brands, marketing, tech as Sydney gig aims for Southern hemisphere creative, innovation super event; Seven plots biggest overhaul of Upfronts format in decades with full-week SxSW program
Jul 31, 2023
Cookies again? Google’s global hegemony measuring 100m-plus websites faltering amid corporate governance concerns in privacy, data ownership; Brands, tech, advisors weigh-in on measurement meltdown
Jul 24, 2023
‘No hallucinations’: NAB, Tabcorp, Accenture Song on 'applied AI’ - less ‘possible', more ‘pragmatic’ use cases first; NAB flags AI creative surge for 500m personalised messages but brands warned on mindless messaging, CX usurping media for brand building
Jul 17, 2023
Penfolds-Treasury Wines lauds creative, media together for its in-house agency Splash, now going global: one year old, 20 people, 400 projects, same marketing budget but doing more, better, faster – mostly
Jul 03, 2023
ANZ CMO Sweta Mehra: ‘There’s only so far you can go with paid media’ – why ANZ is investing heavily in its owned media assets; 85 million impacts a month across ANZ channels triggered a ‘mindset shift’ for marketing team
Jun 29, 2023
Return of the Chief Customer Officer – the CMO’s new boss: Coles, IAG latest blue chips on board with broader remits and revenues; Inghams, MyCar, Hipages log their progress
Jun 26, 2023
Standout brand, agency media work unveiled in MFA Awards: Lego, NRMA, Defence Force, Mars, Suncorp, Dell, Netflix, Campari lead shortlist; Initiative, EssenceMediacom, OMD top agency haul
Jun 19, 2023
Digital burnout, ad blindness and sick of brands talking purpose: The 5 million Australians marketers risk alienating – and how to make them share your Out-of-Home campaigns
Jun 15, 2023
Strange days: Two speed consumer economy messing with markets, marketers - value lines surge as does ‘premiumisation’ – Commbank iQ, Roy Morgan, AH Beard CEO Tony Pearson unpack what next and safest marketer bets
Jun 13, 2023
‘No personal data’: Chasing audience scale, ad exchanges, big tech targeting is publisher folly as media trust plummets, says Scire’s Chris Janz, Guardian’s Dan Stinton; No-tracking, contextual ads next growth wave
Jun 05, 2023
The future of total TV: Voz, the cross-network ‘BVOD Project’, Unilever’s 20 per cent reach gains and converged trading implications for marketers, agencies and TV networks
Jun 01, 2023
From streaming boom to busted economics: Sony Pictures’ Stephen Basil-Jones and Hoyts’ Damian Keogh on the Hollywood studio streaming shakeout that has them all running back to cinema
May 29, 2023
IAG’s Zara Curtis on why NRMA flicked footy and rugby sponsorship, put the money into cricket and cinema – and drove massive brand gains
May 25, 2023
Double duty dilemma: Can a search or social ad build brand and drive sales now? Media execs, reformed growth hackers and ad effectiveness maestros duke it out – as ESOV critics have their say
May 22, 2023
How AI is hitting paid search, content strategies; where prices are headed; why Google is changing its LTV tune; and why interpreting media mix modelling requires human intelligence
May 18, 2023
Arnott’s sees double digit growth after private equity ownership and marketing overhaul; CMO Jenni Dill on bucking downturn, linking brand to P&L and landing a ‘Fellowship' spot with elite Marketing Academy-McKinsey CMO program
May 15, 2023
Why Mel Hopkins left Optus for Seven CMO gig: Not putting 'lipstick on a pig’; Big transformation plan looms – sharpening marketing, hitching it to the P&L – and her take on the Optus cyber attack
May 08, 2023
Brand equity blow-up: Ritson-backed Tracksuit eyes $8bn brand tracking market, Ipsos, Kantar, Nielsen disruption by linking brand equity directly to P&L; inks Mutinex deal
May 01, 2023
How an ex-P&G US marketer ditched cohorts, personas and restrictive segmentation, blended Ehrenberg-Bass, Binet & Field textbooks word for word, landed biggest marketing budget in $7bn company’s history – and all KPIs are powering
Apr 17, 2023
‘The race is on’: Volvo boss Stephen Connor on why going all electric by 2026 will double sales, protect revenue – but poses tricky challenge for marketing, even with a bigger budget
Apr 03, 2023
Yahoo’s new team, new mission: Yahoo Australia execs unpack the global restructure and the “why and what” of a new, simplified game plan
Mar 30, 2023
'Ethical personalisation’: How a leading CX, martech convert at Norths Collective is (finally) proving ROI on tech stack investment, not just campaigns; engagement rates rocketing over global norms; Lion hungry to tap its member app and loyalty program
Mar 27, 2023
Three speed economy and ESG pressure: Top business editors on what rate rises and a $20k mortgage hit mean for consumer spending, retail and brand purpose
Mar 23, 2023
Dream flight: How Virgin’s decimated marketing team launched an automated creative campaign with 80,000 'full funnel' ad variants, lifted revenues 30% but...brands will cede more control to Google, Meta under new privacy regime
Mar 20, 2023
Halve digital ad emissions in 12 months by culling adtech, binning outstream ads, swapping viewability for attention metrics and flicking junk ad inventory, says Scope 3’s Brian O’Kelley: Suncorp, NAB and AMI ask the curly questions
Mar 13, 2023
‘Dark bars, A-list investors’: McKinsey, Virgin, Contiki, now me&u – how Australia’s top tech female leader Katrina Barry is chasing $250bn in global consumer spend, crunching bar and pub business models with more tech, less humans and much happier, higher-spending customers
Mar 06, 2023
SCA pushes back on media agencies driving carbon agenda, eyes bigger slice of TV budgets for audio as inflation rises, reach tails off – and FMCG advertisers are getting the message
Mar 02, 2023
Stack wars – a new hope: Nine’s first Group CMO Liana Dubois says Nine consolidating martech, restructuring marketing in bid for growth, but budget ‘safe’; relishes competitive clash with former Optus turned Seven CMO Mel Hopkins
Feb 27, 2023
‘If you have to cut marketing spend, cut what’s not working’: Youi and PointsBet marketers plug into AI-powered brand equity model to link marketing investment directly to revenue
Feb 23, 2023
Thinking outside the retailer media box: How Mars Petcare turned Amazon deliveries into a reach play, boosted Whiskas ecom sales 70 per cent, flipped search declines
Feb 20, 2023
‘I’ve never made a client cry’: Deloitte Digital Global CEO Sam Roddick’s mission with ex-ad agency boss Nick Garrett to copy Apple’s creativity, design and engineering for digital restructuring programs – and why the ‘majority’ still fail
Feb 13, 2023
‘Meteoric rise’: How tradie platform Hipages halved paid search and customer acquisition costs after brand investment; next a review of Nine’s The Block, upswing for content marketing, click rate optimisation, tech stack overhaul and…impress investors
Feb 06, 2023
From CFO to Chief Customer Officer: How a Wesfarmers exec handbraked finance career to become mycar’s CCO, dumped and relaunched a new brand and end-to-end CX remap – using a reinvented creative agency for CX and media
Jan 30, 2023
Mexican standoff: Out-Of-Home sector hits agency slow lane on take-up for neuro impact versus attention metrics; Avenue C’s Pia Coyle implores buyers and sellers to get over pricing fear paralysis
Jan 23, 2023
Re-engineering out of home: How The Guardian’s brand push drove JCDecaux to open its network to editors and set a global standard; where carbon-conscious brands are moving their ad dollars and why online pureplays are switching channels
Dec 15, 2022
The war on brand, the death of hyper-targeting and why marketers need to market to finance or see budgets slashed – B2B Institute, NAB and Mindshare on key trends for 2023 and beyond
Dec 01, 2022
‘Tortuous transformation’: From Suncorp to News Corp – how former CMO Mark Reinke reinvented to lead consumer media and crack 1 million subscribers; new growth from ‘throwing out old media rules’ with AI, tech stacks, UX and a paying younger, restless set
Nov 28, 2022
QMS’s ‘world first’ outdoor attention pilot How Amplified Intelligence measures
Nov 28, 2022
‘Hundreds of millions of dollars will move quickly’: Foxtel Media’s Frain, Razorfish’s Tonelli and Tubi’s Fitch on AVOD’s next battlegrounds of frequency capping, measurement and personalisation
Nov 24, 2022
Moving the needle: NAB brand chief on how the bank ‘held the line’ in the face of anti-vaxxer ‘keyboard warriors’, turned their rage into brand and business growth – as JAB helped drive Australia out of lockdown
Nov 21, 2022
‘We’re definitely seeing a pullback’: Pure-play online retailers squeezed as Covid bubble pops, digital ad costs ‘go through roof’, shoppers head back to stores; Alquemie-Mosaic chair plans physical stores for Surf Stich, tech stack overhaul to cross-sell General Pants, Lego, Noni B
Nov 14, 2022
Shoppable video ‘flying off the shelves’: Early results from News Corp-Moet & Chandon test campaign – 10%+ purchase intent, 38%+ unaided brand uplift
Nov 10, 2022
The ‘anti-consultancy’: OMD CEOs prove naysayers wrong, set new direction with behavioural science, UX, CX first of ten new products in push to break agency mould – say rivals still conflicted on tech
Nov 07, 2022
Sonic weapons: Why Menulog is crushing Uber Eats and Doordash but nothing compares to Bunnings: SCA and Neuro-Insight on how to crush the competition through audio branding
Nov 03, 2022
Telstra shakeup: Former CMO Jeremy Nicholas and new marketing boss Brent Smart chart their handover, debate creativity versus CX in brand building as Smart softens stance on ‘vanilla’ martech
Oct 31, 2022
Big Tech pain is publisher gain: Briefs ‘absolutely flowing in’ at News Corp as unified, granular user data play delivers, social platform effectiveness falters
Oct 27, 2022
Beyond retailer media: $3.9bn ‘owned’ media wave coming – telcos, banks, service stations, travel and utilities undercooked; Power shift from merchandise to marketing
Oct 24, 2022
Last click strikes back: Bupa, Pet Circle marketers say inflation, cost cuts will push CMOs, brands down funnel – so brace for search-social price spikes, but here’s how to protect budgets
Oct 20, 2022
Confessions of Marketing Academy alumni: KFC, BWS, Edelman and Broadsheet execs open up on their emotional, electrifying and raw takes on the program and why it works when others don’t
Oct 17, 2022
Why Paramount upended the ratings calendar, what billion-dollar global FAST channel play Pluto brings to market – and how advertisers can shift product and gain reach
Oct 13, 2022
After James Packer stoush, journo-turned Nine publishing boss James Chessell takes aim at rivals for running scared; plots news-lifestyle diversification play. Can a journo change his spots?
Oct 10, 2022
Colgate-Palmolive CMO, Rip Curl CMO on new model loyalty, moving the needle with values-based growth, Destination NSW consumer marketing boss on $44bn demand-supply crunch
Oct 06, 2022
Conquering creative: Deloitte Digital Australian boss Esan Tabrizi on how marketers missed digital amid brand, advertising focus; 1,400-strong team; CX, personalisation lessons and the push for creativity
Oct 03, 2022
Salesforce and LinkedIn global brand chiefs doubleheader: Culling content by 30 per cent, ‘preparing a funeral for last click’, holding brand spend amid turmoil, raiding B2C talent – and why it’s better to be like Disney than Adobe or Microsoft
Sep 26, 2022
‘Preparing for a big crunch’: Chair of iSelect, Endota Brodie Arnhold on fuzzy marketing investments, low accountability impacting CMO boardroom credibility, and why MROI is crucial through macroeconomic challenges
Sep 21, 2022
Woolies, Suncorp, Woolmark, Bayer follow Hollywood's default to AI, automated virtual production and 'hybrid' in-housing, offshoring boom as brand content volumes surge 20x in five years
Sep 19, 2022
Full funnel, targeted OOH: City of Sydney network pushes activation and brand via 30 advertiser verticals powered by transaction and location data – but QMS needs buyers to change approach
Sep 15, 2022
The consumer mindset is ‘what can I cut out of the budget?’’: Entertainment, travel, food budgets face crunch – GroupM CEO Aimee Buchanan, PCA CMO Claire Williams and Macquarie professor Jana Bowden on planning for soaring interest rates
Sep 08, 2022
CMOs at Kia, Nestlé, Tourism Australia and CMC Markets debate if ex-agency marketers do it differently, or better – and why
Sep 05, 2022
Crazy crypto: Why Nine’s Pedestrian Group is going counter-trend to launch blockchain, Web3 site for younger set amid crypto crash – 20% are already invested but main media coverage too binary
Aug 30, 2022
Commbank, Salesforce, ServiceNow CMOs: Talent crunch turning as layoffs rise; Budgets and brand building hold for now; B2B sector hunts B2C marketers with future skills pitch
Aug 22, 2022
‘Two million customer journeys a day': McDonald's Chief Customer Officer Chris Brown on surging 1.6m loyalty members, plant-based meat trials, consumer spending volatility and flipping his career from global agency brands
Aug 15, 2022
Measuring attention without eyeballs: Commercial radio bids to benchmark audio attention via panels, surveys, memory – and make it tradeable
Aug 11, 2022
Danny Bass: Dentsu’s media future, consulting shift, business transformation; Australia unattractive to overseas talent, industry must look elsewhere; Net zero or ad effectiveness debate; ‘Aggressive’, tight media market in H2 2022, 2023
Aug 08, 2022
No Covid re-run: Social market researchers on consumer mood say 70% tightening belts; young men stressed, midlife crisis at 30 – but 24% free-spending so category discounts not required; plus ‘lipstick effect’ at play
Aug 01, 2022
Marketing's $400bn bottom line: Brand Finance chief on Woolies, NRMA surge, Milo losing ‘iconic’ status; marketers turning to brand valuations to woo CFO, boost budgets – but still left out of M&A brand value, future cashflow conversations
Jul 25, 2022
ANZ CMO Sweta Mehra: ‘Taking a demotion the best thing I’ve ever done’, how to bridge tech-brand skills gap to stay ahead; martech shake-up paying off, personalisation powering conversions
Jul 18, 2022
Everything is awesome: Aussie expat Nicole Taylor on leading LEGO’s 400-strong in-house agency, global agency partner review, content factory booming, indies delivering best ideas
Jul 11, 2022
Toyota’s ‘humility’ problem and big fix: An Australian brand makeover expands across 17 Asian markets to tackle next gen perceptions that rivals are snappier, louder, more innovative on mobility’s future
Jul 04, 2022
Retailers using DOOH as targeted catalogue, Woolworths, Coles, Myer piling in – QMS on wider City of Sydney launch, 100% ad verification guarantee, digital v static debate
Jun 30, 2022
Cannes unplugged: Suncorp’s Mim Haysom, Yahoo’s Rachel Page, Thinkerbell’s Adam Ferrier and LinkedIn’s Matt Tindale on incoming headwinds, rebalancing ‘techification’, Ryan Reynolds and the push for 'pragmatic purpose'
Jun 27, 2022
Harrods built a media business that paid for its entire marketing function – other retailers, telcos, convenience, petrol chains next
Jun 23, 2022
Google rockets to top slot in ‘experimentation’ tech in Australia as A/B testing morphs beyond digital media, ad campaigns: Coles, Deloitte Digital unpack the e-comm, digital next wave
Jun 20, 2022
Cannes conundrum: Why ESOV isn’t working: Peter Field, Karen Nelson-Field and Orlando Wood warn the ad industry faces a triple jeopardy threat as effectiveness rulebook ripped up
Jun 13, 2022
How Suncorp, Leo Burnett flipped an advertising brief to a long-range marketing investment in a (real) street of climate change-ready homes, influenced national policy and drove a 38% lift in enquiries, surge in brand consideration
Jun 06, 2022
Out of home creative in Australia ‘lagging’: Nike, Twitter, Jetstar flying as QR code, animation, anamorphic screen tech lands, blurring digital, social, PR, outdoor lines
Jun 02, 2022
WPP global CMO Laurent Ezekiel, ANZ lead Rose Herceg on bringing other networks into $4bn ‘open source’ Coke account, peak complexity, consolidation end game – and proving Sorrell wrong
May 30, 2022
B2B talent ‘hunger games’ as brands in-house analytics, tech, digital upskilling to cover shortfall, raiding B2C guns and ‘boomerangs’ as business-consumer marketing lines blur
May 26, 2022
Seven pizzas a second: Domino’s CMO Adam Ballesty on brand building in scaled QSR, breakneck pace in creativity and campaigns, baking purpose into pizza, taking fight to Maccas and KFC, acquisition trumping retention, and why owning drivers will win delivery app battle
May 23, 2022
‘We can recognise 16m individuals’: News Corp claims united CDP, 13 data partners, high match rates compete with Big Tech, commerce integrations ahead
May 19, 2022
Growth hacked: Old tricks new again as ‘growth hacking’ fails, tech yields plummet, start-ups build brand to compete - Canva going big on billboards
May 16, 2022
Val Morgan and cinema winning attention battle; Amplified Intelligence data finds 80 per cent active attention, zero decay; Nab, OMD, Hatched, on where next; Nelson-Field on why sprint for ‘dirty’ attention CPMs risks everything
May 09, 2022
Shift happens: PHD Global CMO says marketers buried in reporting instead of growth generation, risk obsolescence as marketing function restructures for next wave of gaming, influencer, commerce, decisioning disruption
May 02, 2022
‘Big difference between 1,000 Corollas and 1,000 Ferraris’: Why ThinkPremiumDigital argues platform audience reach is a poor proxy for effective attention – especially on digital video
Apr 28, 2022
Australian marketers flatlining on data and digital capability and losing CX remit: Coles Sam McLeod, ex-Woolies X exec Willem Paling on why and what next
Apr 25, 2022
Digital winners – how beauty giant MECCA is nailing loyalty while Coles, Woolies and Cotton On are making brand purpose pay: Salesforce VP Jo Gaines
Apr 21, 2022
‘No excuses’ for not having audio devices all day: SCA says dynamic ads, smart speakers, long sessions and high ‘we’re not Facebook’ iOS opt ins fuelling massive digital audio growth
Apr 12, 2022
Can Australia’s richest man, Andrew Forrest, save contextual & diverse audiences and indie media frozen out by Facebook & Google as Big Tech’s $200m pay-off silences Big Australian Media
Apr 11, 2022
Healthier returns: Contextual, location-powered pDOOH targeting healthy youth without insurance via dynamic creative moves needle for NIB, sets ‘new industry benchmark’
Apr 07, 2022
Nine reveals first media attention data from Prof. Karen Nelson-Field: Mobile beats Connected TV which beats broadcast for active attention; YouTube feels heat for "skip ad button" focus
Apr 04, 2022
Mental availability, brand rejection, Binet & Field, ESOV and Ehrenberg-Bass: New B2B data shows marketers should flip the funnel sideways for business growth, B2C strategy also on the hook
Mar 28, 2022
Cookies, cream and crackers: Arnott’s CMO Jenni Dill on retailer media, selling out of Tim Tam perfume and fixing a tired, older-skewing brand for youngsters, the decadent and the healthy
Mar 21, 2022
‘He’s well versed in current structures of power in media and marketing’: Why Henry Tajer has put millions into a new venture to upend corporate, agency strategy and planning… and the $16bn influence business
Mar 14, 2022
New Work Order: NAB partnerships chief, Mindshare and Foxtel Media CEOs break down post-Covid client, agency and publisher supply chain challenges, flexible working, bad industry practices, and where media goes next
Mar 10, 2022
Tip of the iceberg: Brands want to reweight media campaigns to lowest carbon publishers; Australia’s Bcorp indie agencies plan to pip holdcos with Net Zero Media calculator; Shift happening faster than publishers realise
Mar 08, 2022
Tourism Australia CMO Susan Coghill: Search volumes up 160%; Times Square, Piccadilly Circus billboards spearhead Oz ad blitz; Local CX, unique ID trial expands to UK, Singapore for post-cookie travel crunch
Feb 28, 2022
Seven to 10% of TV viewers aren’t watching any linear TV – but are streaming BVOD; VOZ adoption growing, but networks say many marketers still buying in silos
Feb 24, 2022
GroupM boss Aimee Buchanan and Essence CEO Pat Crowley spell out where billions of brand dollars are heading next; time to walk the talk on transparency, media diversity and why publishers should prepare for carbon targets
Feb 21, 2022
SCA’s audio platform LiSTNR takes off: A year on from a risky plan to bundle live radio, podcasts, news and sport into a platform people must sign-in to listen, SCA’s CEO Grant Blackley and CSO Brian Gallagher reveal the data-rich numbers, challenges and success: ‘We can target Nike ads to someone who's jogging’
Feb 17, 2022
ANZ the next P&G? Why the bank has gone in-house to build 300 next gen marketers ready for AI, creativity, storytelling, tech, personalisation…and spotting AI bias in the machines
Feb 14, 2022
Why creativity, old school contextual tricks, clever segmentation, and post-cookie measurement are on the 2022 agenda for BMW’s new GM of Marketing Alex McLean and Origin Energy’s Sara Varnell
Feb 10, 2022
Fear and loathing: Women need men to get ‘casual sexism’ – but they’ve been scared off: How Australia’s agencies, media and brands are trying to re-engage disengaged blokes (if we can call them that)
Feb 07, 2022
Showing the C-suite how budget decisions impact growth: How ME Bank, Samsung and CUB marketers sharpened MROI to shift metrics, move the needle, defend spend
Feb 04, 2022
High speed weapons, subs and warships: Once-secretive defence industry turns to marketing - consumer, B2B, brand, voters and government - to win lucrative contracts. What changed?
Jan 31, 2022
Iconic no more: Why former CMO Alexander Meyer left The Iconic for Canada’s oldest retailer; creativity now trumps ‘table stakes’ digital marketing for competitive advantage
Jan 24, 2022
How Ben Liebmann, an Australian media guy, ended up COO at Noma, the world’s best restaurant – and now has streaming platforms coming back for seconds
Nov 29, 2021
B2B’s great tension: Lead gen v brand building, why tech hardware firms and DocuSign are racing to brand and Zenith’s Nickie Scriven on lifting B2B cut-through, webinar overload
Nov 25, 2021
Behavioural economics? What 23 fierce auto rivals did together to make 3 million car owners do something they didn’t want to
Nov 22, 2021
‘Yahoo is back’: new owners, 5m Aussie emails, a powering AR creative studio, digital publishing, DSPs, SSPs and ‘community gardens’, not walled’
Nov 18, 2021
NRMA brand was ‘tanking’: Why Brent Smart and The Monkeys won the 2021 Grand Effie: $300m lift in brand value after four years investing 70% of budget in brand over performance; competitors treating customers as ‘fools’
Nov 15, 2021
Why Accenture Strategy’s Stijn De Vriendt left to lead Tightrope, RyanCap’s boutique strategy play targeting mature mid-tier and high growth scale-ups
Nov 11, 2021
Advertising Hall of Fame: Sarah Barclay, Faie Davis first two Australian women inductees ever with tales of inventing Singapore Girl, blokes doing feminine hygiene, badly; Warren Brown reveals a fateful moment with Brad Pitt
Nov 08, 2021
Network 10 grew Big Bash cricket by 370% in its first year, says A-Leagues will go bigger; touts ‘incredibly valuable’ ad spots in Paramount+ games
Nov 04, 2021
De-identified data is no longer enough: Brands, publishers and media supply chain face fundamental changes as Australia’s privacy regulators go harder than GDPR; status quo upended for tracking, targeting and consent
Nov 01, 2021
Editors at The Age, The Australian, The Herald and The West Australian on where audiences have shifted post-Covid – and the rich pools advertisers should be fishing in
Oct 28, 2021
Marketing Academy CEO Sherilyn Shackell: CMOs more powerful post-pandemic but stretched to limits; agencies must stem talent blood loss to survive
Oct 25, 2021
‘Before you thump the table and expect clients to buy engagement you need to prove it delivers better results’, says Foxtel; Westpac brand chief Jenny Melhuish agrees, but the bank is testing the water
Oct 21, 2021
The $200bn black hole: Marketers wasting a third of budgets by giving agencies crap briefs, don’t even know their strategy is non-existent; here’s the proof and how to fix it
Oct 18, 2021
Marketers ‘set up for failure’ by arbitrary growth targets and short-term budget boosts, but building a scientific model can get C-suite buy in
Oct 18, 2021
10 ViacomCBS’s Upfronts preview: I’m a Celebrity, Survivor, MasterChef, the streaming shift from primetime ratings to lifetime engagement and ‘feeding the hungry beast’
Oct 14, 2021
Apple turned-over: How Dell pulled out of price wars to go premium with a massive brand push, smashed sales and made a hero of marketing in the process
Oct 11, 2021
‘Perfect storm’ of tech, e-commerce and household savings growth means brands are about to hit pay dirt, say Coles CMO Lisa Ronson, Seven’s David Koch, Kurt Burnette
Oct 07, 2021
Part 2: Cheat’s guide to the ACCC’s final Digital Advertising Services report - the six recommendations unpacked
Oct 05, 2021
Part 1: Cheats guide to the ACCC’s final Digital Advertising Services Inquiry - everything explained for marketers, agencies, media and tech
Oct 04, 2021
Australian brands are behind on ESG messaging, but post-Covid TV viewing habits, and booming back catalogues, make for a fast – and sustainable – solution
Sep 30, 2021
Walking the talk: BWS’ top marketer on how going all out for local booze brands lifted sales 20%, permanently changed its marketing strategy
Sep 27, 2021
‘I invite my CFO to creative pitches’: Pet Circle CMO John Wild says hiring analysts, using data bridges destructive divide between finance and marketing, protects budgets
Sep 23, 2021
Attitude adjuster: IPO-bound Australian unicorn SiteMinder CMO plots growth surge as travel rebounds, but says brands, agencies have B2B marketing – and in-housing – all wrong
Sep 20, 2021
David Jones launched a print mag – and it drove double-digit growth across all its digital channels. Now it’s moving more marketing budget
Sep 16, 2021
‘Digital is just not going to get you there’: How fintech Superhero binned the start-up playbook, went large on TV and OOH, smashed growth targets – and is only just getting started
Sep 13, 2021
Foxtel: ‘SVOD will replace Pay TV, AVOD will replace linear TV’; Australia must prepare now for the advertising-based video streaming boom taking off in the US – because it’s about to land
Sep 09, 2021
‘We will recommend clients pull spend from publishers that do not decarbonise’: GroupM Global chief Christian Juhl bids to build new metrics, puts media on notice
Sep 06, 2021
‘It’s going to change how we plan digital media’: IAB unpacks Australia’s new Ipsos-powered cross media currency, urges patience from buyers, urgency from publishers, but warns size-obsessed mastheads that numbers may fluctuate
Aug 30, 2021
Why a ‘360 view of customers’ has been killed off by smarter, four-dimensional marketing technology and conversational AI, and why brands shouldn’t use zombie CRM systems
Aug 26, 2021
'We weren't willing to overpay for Champions League', but Optus' Clive Dickens backs football to drive customer gains - and subscription aggregation play for slice of $4bn market
Aug 23, 2021
Something to crow about: Inghams bets the farm on data-led Out-of-Home targeting and watched its chickens take off; 30% sales boost, 72% from new buyers
Aug 19, 2021
Lion ‘on the hunt’ for growth beyond beer, bigger ads and diversity while booting tropes into touch: Brand chief Anubha Sahasrabuddhe thirsting for change – and about to execute
Aug 16, 2021
How WA health insurer HBF is using digital out-of-home to grow 84 per cent YOY on the east coast – and why programmatic DOOH’s time has come
Aug 12, 2021
Back from the dead: Rebuilding Aussie icon Ampol after 25 years and landing with kids that have never heard of it; brand chief Jenny O’Regan, Saatchis’ Ant Gregorio, Mike Spirkovski and iProspect’s Jason Smith lift the hood
Aug 09, 2021
Purpose doesn’t build brands – it makes them: ME Bank and Dairy Australia on how transparency and ‘no bullshit’ drives growth, cuts risk
Aug 05, 2021
Data brokers the new ad networks? Narrative CEO Nick Jordan on why black boxes can’t fix data privacy and won’t appease regulators, and why brands and publishers need to make a choice, now
Aug 02, 2021
40-year-old millennials now rule the procurement roost – and they are turning B2B into B2C marketing. That means if your brand is bland, you’re already dead
Jul 29, 2021
The reputation agenda: If trust is now the biggest driver of growth, corporate affairs has usurped marketing, plus why continued failure on purpose and ESG will set Australian brands even further back
Jul 26, 2021
ANZ CMO Sweta Mehre on media, in-housing agency services and how linking marketing to business impact is winning new bank allies
Jul 19, 2021
Going for gold: VOZ faces first test with Tokyo Olympics. Seven says advertisers cannot afford to underestimate its impact; Suncorp CMO eyes real-time results; OMG’s Horgan says it fundamentally alters planning
Jul 15, 2021
Part Two: From Prime Ministers to media moguls: John Singleton’s final thoughts and tales on WPP and beyond
Jul 13, 2021
Part One: John Singleton, Russell Tate and Mike Connaghan lament lost opportunities for WPP and their once $1bn advertising empire
Jul 12, 2021
Online behavioural targeting, real time bidding a 'dirty, dirty industry': Why a new landmark European GDPR lawsuit against IAB Tech Lab over the 'world’s biggest data breach’ could hit everyone hard, Australia included, on privacy and online ads
Jul 05, 2021
I’m under 40, get me out of here! Younger audiences sick of SVOD and TV at home, want real world experiences, human contact and to ‘go big’
Jul 01, 2021
Google’s cookie user tracking halt to help ‘performance enhancing dugs’: cookie bombing, last click attribution, bad metrics will see a nasty resurgence
Jun 28, 2021
Sugar hits and substance: Nestlé’s new global media chief heads for Switzerland armed with data, DTC, in-housing and personalisation strategies honed in Sydney
Jun 21, 2021
Australia’s blue chips can make 90 per cent profit margins from owned media and use it to fund growth. Should publishers be worried?
Jun 17, 2021
Life after Seven: Airtasker CEO on its new customer growth strategy and bid for global scale without big media backing
Jun 15, 2021
Why aren’t ads featuring women funny? How to be funny ha ha, avoid offence and triple engagement from women seeking an ‘antidote to perfection’
Jun 10, 2021
Creamed by media agencies, only ‘small data’ can save publishers about to be pummelled by retail media…if creative agencies don’t sink everyone
Jun 07, 2021
“Mea culpa” - Sir Martin Sorrell admits he couldn’t move fast enough to reengineer WPP, but says global ad groups must go private, before it’s too late
May 31, 2021
'Reach trumps morality every time': Brands talking a good game on diversity but…10 ViacomCBS on “No diversity, no commission” for TV shows
May 27, 2021
Shift happens: Unilever global media chief predicts “seismic” impact from advertisers’ push for cross-media measurement, with Australia “following fast”
May 24, 2021
Yes, ‘premium’ digital content is a thing: why Dentsu’s Pat Darcy and GroupM’s Claire Butterworth say groundbreaking new research is self-serving but right
May 20, 2021
If we don’t get the balance right, people’s careers suffer and our cultures fade: Why getting home-office balance right will decide media and marketing's future
May 17, 2021
QMS Media breaks silence on City of Sydney street furniture blue print to rival world’s best cities
May 13, 2021
‘The larger the marketer, the more subject to fraud they are’: Why advertiser complicity and complacency could be masking ad fraud’s true extent
May 10, 2021
RyanCap’s Simon Ryan reveals his grand 2025 plan for a digital transformation consulting, media, tech, and data powerhouse
May 06, 2021
Indie media: Advertising scale and consolidation at odds with fracturing but highly engaged audiences - who loses?
May 03, 2021
‘Purpose’ is polarising: Volvo unpacks killing its fossil fuel cars by 2030; The Guardian banks on ad growth targeting progressive readers; former Danone-Kraft CEO, global B Corp Ambassador Lorna Davis “staggered” by out of touch brands, marketers
Apr 26, 2021
‘Agencies are not banks’ warns Initiative global Chair Mat Baxter as Westpac, Arnott’s marketers link pitch problems to unclear tender briefs and process; poor engagement with procurement
Apr 19, 2021
Digital audio replicating BVOD’s early J-curve surge - audiences and revenues double
Apr 15, 2021
The CMO Couch - marketers as consumers: Suncorp’s Mim Haysom, Australia Post’s Amber Collins on their personal media diet, preferred brands, favourite products and best customer experiences
Apr 13, 2021
Mecca Brands founder Jo Horgan on why customer experience triggered an in-store Covid boom, dropping an anti-advertising policy and her sweeping brief to Salesforce to reinvent online and offline beauty retailing
Mar 22, 2021
'It’s going to get really complicated': Marketers at The Iconic, Tourism Australia, ADMA reveal their strategies for Google’s great cookie cull
Mar 16, 2021
Monash Marketing Professor: Don’t drink with Mark Ritson; don’t assume Google Search rules short-term ROI
Mar 11, 2021
Attention economy surges; Facebook to create ad formats which last longer with users than two seconds
Mar 08, 2021
‘Shortcast’ 10-minute podcasts set to surge as tipping point for digital audio over radio 18 months off; SCA bets future on one-stop LiSTNR platform
Mar 04, 2021
JB Hi-Fi’s ex-CMO on why he replicated a 'NEO’ consumer strategy at Jaggad as the missing link for segmentation and growth
Mar 01, 2021
Overlooked: Here's the “big six" ACCC proposals which could change digital advertising, data and targeting as we know it - but no-one’s talking about them
Feb 22, 2021
ACCC Series - Part One: Everything you need to know about the ACCC inquiry into ad agencies and ad tech but can’t be bothered reading
Feb 15, 2021
Oz ‘ripe for more in-housing’: Why Betfair marketing boss is a fan as WPP, DDB see mixed results
Feb 08, 2021
Hoyts, TEG CEOs Damian Keogh and Geoff Jones eye recovery for movies, music, events
Feb 01, 2021
Commoditisation and ‘dark kitchens': Why Menulog CMO Simon Cheng says building brands in social channels is too hard and worries industry is stuck on ‘creative mediocrity’
Jan 26, 2021
The Feds are reviewing Australia’s Privacy Act - here’s what it means for marketing and media in 2021
Dec 07, 2020
Marketing Maths v Tech and Code 101: The marketing industry not so confident on its numbers - here’s a way out
Nov 30, 2020
How fake ads on social media and TV could help shape the future of cross channel media strategies and measurement
Nov 26, 2020
Capgemini eyes Accenture Interactive, Deloitte Digital and agency turf with Australia’s $93m RXP takeover
Nov 23, 2020
Screen fatigue, surging brain chemicals, meaningful ads and why a more physical return to workplaces is inevitable
Nov 19, 2020
Is the "connected customer" boom delivering growth? CMOs, data and innovation leads at Budget Direct, First State-Aware Super, NRMA and Lavender CX reveal the trials and tribulations
Nov 16, 2020
Brands and media agencies, don’t miss this podcast if you plan on staying with global developments in the emerging attention economy and what impact it’s having on traditional audience and reach metrics
Nov 12, 2020
Smoke and fire: WPP AUNZ boss Jens Monsees rubbishes rebellion rumours as board instigates CEO review; counters Sir Martin Sorrell on S4 Capital's ’new model'
Nov 09, 2020
Commbank CMO Monique Macleod weighs in on the downside of short-term marketing and what she sees next for customer personalisation, AI, media and tech
Nov 02, 2020
Penfolds v Louis Vuitton: Chief Winemaker and Global CMO reveal the bold three-year strategy to create a global Australian luxury icon - beyond a fine wine brand
Oct 26, 2020
ViacomCBS Market Voice: Other TV networks should be ‘terrified’ - top Australian ViacomCBS execs say the megamerger and new content and streaming assets of Network’s 10’s new US parent company will rattle local rivals
Oct 22, 2020
Australian marketers are flocking to applied Behavioural Economics - Simply Energy marketing and sales boss Andrea Bernard and Hardhat’s Dan Monheit explain how - and why - it’s on-trend this year
Oct 19, 2020
IPG Mediabrands exec: If regulators don’t get to grips with data, we will all end up working for Facebook and Google
Oct 12, 2020
Ex-Woolworths, Myer, Quantium customer loyalty boss takes on Ehrenberg-Bass and explains why loyalty schemes need a reboot
Oct 05, 2020
Content marketing overkill? Coles, IAG, Storyation on the COVID-induced surge in brands doing content and standing out through more noise
Sep 28, 2020
CommBank's analytics boss on how its AI-powered ‘customer engagement engine’ is changing everything
Sep 22, 2020
Russel Howcroft, Nine Radio boss Tom Malone on media the “most ruthless” sector in Howcroft’s career, the broadcaster's talent purge, advertiser age bias and leaving PwC
Sep 14, 2020
Former Foxtel, News Corp boss Peter Tonagh talks legacy media’s challenged future, why he’s still investing and the merits of “soft socialism” in business
Sep 07, 2020
Why entertainment giant Vivendi wants more culture, less tech for its global agency division Havas and new Australian indie acquisition Hyland
Aug 31, 2020
TV’s old guard or digital’s new blood? Nestle talks an ‘All Screens’ video and TV strategy in a power-packed roundtable on who wins on programmatic video v converged and connected TV planning, buying and measurement
Aug 27, 2020
Sir Martin Sorrell’s S4 Capital APAC CEO Michel de Rijk on why his boss couldn’t reinvent WPP, the arbitrage model of Xaxis and what S4 plans for Australia and Asia-Pacific
Aug 24, 2020
Deloitte overhauls marketing: Ex-WPP CEO, Network 10 brand boss Matt McGrath on his global CMO role; Rochelle Tognetti on being first female CMO for Australia
Aug 18, 2020
“The myth of rationality": Why Boeing’s return to supersonic travel, FedEx and investment bankers prove B2B (and B2C) marketers need to rethink behavioural economics and psychology
Aug 17, 2020
Follow the money: Nestle, AANA, MFA, OMD, Nine and The Guardian say marketers must step up on digital ad supply chain’s black hole
Aug 10, 2020
CEOs at world’s leading Out Of Home companies say the turnaround has started despite volatility; why WFH's a bubble and programmatic OOH to surge
Aug 04, 2020
Data governance alert: Apple's September bombshell will hit ad market, user tracking - Adore Beauty joins a panel of adtech, martech and 'demand-gen' industry experts
Aug 03, 2020
Famed ad agency network DDB’s week-old global CEO Marty O’Halloran is an Australian with grand plans to shake up the DDB world. Here’s how he’s going to do it
Jul 27, 2020
Danny Bass from the outside: Ex-IPG Mediabrands CEO says culture requires agencies, media people back in the office for magic to happen; COVID to hurt media owners more than agencies
Jul 20, 2020
Media’s “most influential” person of the decade? Bob Hoffman is bleak, grumpy and wishes the advertising holding companies would fail for a better industry
Jul 13, 2020
Influencer marketing - cowgirls, cowboys, brands and agencies prepare for more regulatory scrutiny, cash-for-comment disclosure and measurement rigour
Jul 06, 2020
IBM CMO Jodie Sangster, Volvo’s Julie Hutchinson join Deloitte economist and Rob Brittain on Australia’s ad spend black hole and why 'how we marketing has changed forever'
Jun 29, 2020
Vodafone’s former global media chief on lessons in-housing media, transparency and why programmatic is ‘ripe for regulation'
Jun 22, 2020
Bleak but not over - Nine-Fairfax ad deal with Google to end;  Premium Content Alliance says record subs, eyeballs and cookie collapse good for local, “contextual” media v Google, Facebook duopoly
Jun 15, 2020
VB, Bunnings, Toyota top Australia’s first Audio Logo Index as smart speakers set new branding challenge
Jun 11, 2020
Global ad effectiveness grandmaster Peter Field on Australia’s big problem with ad spend and GDP and why B2B marketers could be powering ahead of their consumer marketing peers in driving short and long-term growth through COVID
Jun 08, 2020
'Massive reinvention, huge success': The AFL’s COVID  "digital makegoods” strategy changed everything for commercial partners and content, says AFL ‘livewires’ Kylie Rogers and Sarah Wyse
Jun 01, 2020
Marketing cloud ‘fatigue' and ‘personalisation 2.0' - the post-COVID changes for CX, online targeting and ads run deep
May 25, 2020
Clemenger BBDO chair Robert Morgan: More divisions to merge or close, creative agencies to follow CHEP ‘powerhouse’ into e-comm, data
May 18, 2020
Google's new 2022 cookie apocalypse: Why it will hit first party data and a solution from Westpac's ex-digital media and tech boss
May 11, 2020
Wasteland of tech tools: Gartner says 80% of marketers will ditch personalisation by 2025. ‘No chance’ says Citi, WPP
May 04, 2020
Getting personal: Emerging agency leaders trade views with senior industry execs on half the industry facing emotional stress and mental health pressures; the struggle of managing fragile teams remotely and a post-COVID seachange movement in media.
Apr 27, 2020
‘Market got it wrong’ - radio audiences surge as streaming, catch-up, apps, smart speakers surpass broadcast ‘commute’ listening
Apr 23, 2020
Trusted media? Editors at The Sydney Morning Herald and Nine News talk COVID news ad blacklists, booming audiences and subs and a swing to non-COVID content with Carat CEO Sue Squillace and Nine’s Michael Stephenson
Apr 20, 2020
HiPages CCO Stuart Tucker flips from brand to performance marketing; Ex-Diageo CMO Adam Ballesty banks on COVID alcohol boom to halt
Apr 15, 2020
Coles CMO Lisa Ronson on media mix, the rise of TV and newspapers and splitting marketing for a post-COVID strategy
Apr 13, 2020
Mark Ritson v Suncorp CMO Mim Haysom on marketers as “communications muppets”; Suncorp declares no COVID cuts to marketing spend
Apr 02, 2020
Covid 19 Series Update: Hoyts CEO Damian Keogh on what next for Hollywood, media and ad market after cinema shutdown
Mar 30, 2020
COVID-19 Update: Telstra CMO: 'We haven’t paused anything’ as marketing, media sectors brace for 40% contraction, preserving jobs
Mar 18, 2020
AusPost CMO Amber Collins on her lessons at Coles, why “lazy" marketers use social and what next
Mar 16, 2020
‘Feisty' Anne Parsons on Harold Mitchell and why Out of Home can’t repeat TV’s mistakes
Mar 12, 2020
The marketing black hole: Young and experienced marketers from Arnott’s, Baiada-Steggles, IAG and AANA dissect the worrying decline of capabilities among marketing professionals - it’s urgent
Mar 09, 2020
Ex Red Rooster CEO Nick Keenan, now Starcom CEO, on client politics, martech silos and why advertising actually still works, fast
Mar 09, 2020
The very troubled world of linear TV - why even brands are now spooked about the demise of advertising’s Golden Goose
Mar 02, 2020
TV faces up to ‘food fatigue’ but MasterChef EP predicts 5-10% rise for 2020
Feb 27, 2020
More tech, less media: IPG Mediabrands new CEO Mark Coad and APAC boss Leigh Terry on diluting their media risk
Feb 24, 2020
Kia’s top marketer says Uber Eats kicked other brands "in the teeth” with its Australian Open sponsorship. Kia wants to match it
Feb 20, 2020
L’Oreal’s media director Lyndell Campher on problems with YouTube and the upside to TV, Instagram and influencers
Feb 17, 2020
It’s weird: ‘Bleak’, dystopian under 30s are flocking to the movies for escape and rare big culture moments
Feb 13, 2020
Marketing and media’s troubled future: Mark Ritson, LinkedIn think tank, IPA UK’s Fran Cassidy have a solution
Feb 10, 2020
oOh!media’s CEO Brendon Cook on why he’s exiting as the $100bn global programmatic sector circles out-of-home
Feb 06, 2020
Anthony Fitzgerald, Prof. Karen Nelson-Field on the media industry's ad impressions "currency crisis" and faltering advertising attention
Feb 03, 2020
How Xbox, Twitter reversed ‘goldfish’ attention spans in a world-first social gaming campaign
Jan 30, 2020
Cheat Sheet - Part Two: Volvo, KPMG, AANA reveal world-leading marketing and media effectiveness science shaping brands for 2020
Jan 27, 2020
Cheat Sheet - Part One: Volvo, KPMG, AANA reveal world-leading marketing and media effectiveness science shaping brands for 2020
Jan 20, 2020
ACCC Special Edition: 'Still futile” says Mark Ritson on government response to contain Google, Facebook
Dec 16, 2019
Rise of the customer data platform - CDPs are hot and here’s why
Dec 09, 2019
Accenture Interactive’s new boss Mark Green says market, agencies will follow his firm's model
Dec 02, 2019
Pressured Oz marketers, agencies more adversarial, fearful than US, UK peers
Nov 25, 2019
Mark Ritson v Professor Caron Beaton-Wells on Big Tech, ACCC inquiry
Nov 18, 2019
IPG’s former CEO Danny Bass on his imminent return and why LinkedIn is a new industry problem
Nov 11, 2019
Busting marketing's addiction to misleading, real-time dashboards with emerging new models
Nov 07, 2019
Seven's James Warburton on cracking the SVOD market, his text to Matt Preston, reducing adloads and why it matters to marketers
Nov 04, 2019
Volvo’s marketing director on flipping to longer-term brand building over digital performance tactics
Oct 28, 2019
Michael Stephenson on Nine becoming a “marketing platform”
Oct 24, 2019
Independents smell growth as global agency networks distracted
Oct 21, 2019
Brand 'in-housing’ is too hard - new outsourcing models emerge
Oct 14, 2019
Network Ten CEO Paul Anderson on marketers’ return to top-of-the-funnel TV strategies
Oct 10, 2019
Hamish McLennan: Private equity will break-up a global comms holding company in three years
Oct 07, 2019
Is the era of independent agencies and consultants over?
Sep 30, 2019
CMOs are in real trouble - some lazy, some just stuck. But there’s hope, says the Institute For Real Growth.
Sep 23, 2019
Jack Singleton on exiting Macquarie Media, Alan Jones, advertiser boycotts and brand-building his flower empire
Sep 16, 2019
Audi CMO Nikki Warburton on James Warburton, TV, troubled agency models and new CMO pressures
Sep 09, 2019
'Data ethics' is the new black: Cadreon, Omnicom, IAB and Audited Media debate industry’s looming challenge
Sep 02, 2019
Older women’s ‘sexy’ handicap is skewing industry to young and ignorant
Aug 29, 2019
IAG CMO Brent Smart and The Monkeys’ Mark Green talk Accenture, media and creativity
Aug 26, 2019
Streaming wars: Stan CEO Mike Sneesby on why no ads, viewing time up 40% in 12 months
Aug 19, 2019
How Virgin Airlines set a new benchmark for agency reviews, transparency
Aug 12, 2019
Google Search is a drug - why digital start-ups are switching to TV
Aug 05, 2019
Marketing surveillance: 40% of online users could vanish from tracking under proposed ACCC privacy crackdown
Jul 29, 2019
Media Federation (MFA) board: agency sector has passed a “disgraceful” period
Jul 22, 2019
Martech crunch: snake oil tech “overselling” as marketers “over buy”
Jul 15, 2019
Samsung questions the efficiency and costs of programmatic advertising tech
Jul 08, 2019
The ACCC's investigation into the digital platforms is done and it could get ugly
Jul 01, 2019
Analysis paralysis - brands have built fancy data dashboards for insights but an advertising and marketing-led growth funk remains
Jun 24, 2019
Cookie meltdown pt 2 - first party data flashpoint looms for marketers and they don’t know it
Jun 17, 2019
Marketing funnel wars - Coles’ new online media platform triggers debate on the future of the marketing funnel
Jun 10, 2019
What’s behind the exits from big consulting firms to agencies?
Jun 03, 2019
The online cookie meltdown - what marketers should know but don’t
May 27, 2019
Can the worst ad market since GFC turn in 2019?
May 20, 2019
Woolies Aspirations to be a $200m Media Company
May 13, 2019
Machine automation in marketing hits jobs
May 06, 2019
Have we hit peak UGC?
Apr 29, 2019
Mi3 Audio Edition - trailer
Apr 23, 2019