This year marks Hilton’s 100th anniversary. The Hilton Effect is the positive, world-altering impact that Hilton has had, and continues to have, on billions of lives and thousands of communities around the globe. At the heart of Hilton’s success story are the thousands of dedicated Team Members who care deeply about providing the best hospitality experiences for guests across Hilton’s thousands of hotels. In this series, YolanDa Brown, award-winning saxophonist and presenter, will be interviewing inspirational Team Members from across Hilton’s hotels and offices in Europe, Middle East and Africa to find out the secrets behind the award-winning Hilton teams and learn what motivates these Team Members to lead the way in hospitality for the next century.