Beauty and the Biz

By Catherine Maley, MBA

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Category: Marketing

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Episodes: 256

Description

Learn the Tactics and Strategies to take your Cosmetic Practice to the Next Level. Catherine has helped many practices double or even triple their revenue, all while creating a magnetic environment that encourages word-of-mouth referrals and repeat patients. Her proven, dynamic approach to marketing, advertising, sales and customer relations has been continually developed and refined for over 40 years. Starting as an interdisciplinary Staff Coordinator with the Illinois State Medical Society and then as director of the House of Delegates for the California Medical Association, Catherine has been helping physicians and businesses reach their goals since the mid-80’s. This early experience laid the groundwork for understanding and overcoming the unique challenges, threats and opportunities facing physicians. With this knowledge and experience acquired, Catherine spent the next 15 years developing and perfecting her marketing and sales techniques with various Fortune 500 companies. Her natural understanding of business gave her the edge to remain in the top 15% of all sales people nationwide. Her great successes would eventually land her the titles of National Sales Manager, Marketing Manager, and Product Development Manager for two Silicon Valley startups. From her own personal experiences, Catherine witnessed a great need for practices to develop their customer service skills and learn the delicate dance of converting consults into patients. Now, armed with her top-performing sales and marketing experience coupled with her business knowledge of the medical sector, Catherine had all the tools necessary to begin coaching, training, and marketing specifically for aesthetic surgeons and their staff. She had the experience, drive, and passion to make her clients a great success. With her stellar track record and solid business advice, Catherine is a rock star in the industry and is in great demand. Both as a consultant with word-wide clients, and as a speaker and lecturer at medical conferences all over North America, Europe and Oceania. She regularly contributes to the top medical trade publications in the industry and has been featured in the New York Times, Newsweek, ABC, ABC News, and others. Catherine has consulted with the top surgeons in the world as well as with industry vendors. Her creative team of designers, copywriters, web developers, videographers, mail houses and print shops provide custom products, services, and consulting to aesthetic physicians who are ready to take their practice to the next level. Catherine and her consultation practice are located in the San Francisco Bay town of Sausalito, California.

Episode Date
Making Major Career Shifts — with Allison Pontius, MD (Ep. 255)
Apr 25, 2024
Managing and Motivating 47 Staff — with Angelo Cuzalina, MD, DDS (Ep. 254)
Apr 19, 2024
What Should I Pay My Coordinator? — with Catherine Maley, MBA (Ep. 253)
Apr 11, 2024
How to Hire and Train RNs —with Joseph A. Russo, MD (Ep. 252)
Apr 05, 2024
Private Practice Inside Group Practice — with Kian Eftekhari, MD (Ep. 251)
Apr 02, 2024
Marketing a Young Practice — with Victoria Givens, MD (Ep. 250)
Mar 20, 2024
MAX Your Practice Worth — with Catherine Maley, MBA (Ep. 249)
Mar 13, 2024
1,247 Reviews & B/A Photos — with Anil R. Shah, MD (Ep. 248)
Mar 13, 2024
A Scarless Facelift? — with Harvey ‘Chip’ Cole, III, MD (Ep. 247)
Mar 06, 2024
Why Private Equity Fails — with Edwin Williams, MD (Ep. 246)
Feb 20, 2024
Live Off of Referrals — with Babak Azizzadeh, MD (Ep. 245)
Feb 13, 2024
Practicing in The Netherlands — with Dr. Capi Wever (Ep. 244)
Feb 09, 2024
New Buildout Without Help — with Lauren Umstattd, MD (Ep. 243)
Feb 01, 2024
Hiring Staff Tips and Challenges — with Stephen Weber, MD (Ep. 242)
Jan 26, 2024
Customer Service Wins — with Catherine Maley, MBA (Ep. 240)
Jan 17, 2024
Fine-Tune Your Follow-Up — with Catherine Maley, MBA (Ep. 241)
Jan 17, 2024
One-Stop Shop for Cosmetic Patients — with James Newman, MD (Ep. 239)
Jan 06, 2024
4 Years Out and Busy — with Michael J. Stein, MD (Ep. 238)
Jan 02, 2024
How to Set Up Your 2024 Marketing Plan — with Catherine Maley, MBA (Ep. 237)
Dec 22, 2023
A Leads Checklist for Surgeons — with Catherine Maley, MBA (Ep. 236)
Dec 20, 2023
Botched, Dr. Oz & Anderson Cooper PR — with John Martin, MD (Ep. 235)
Dec 05, 2023
3 Surgeons plus 33 Staff — with Brenton Koch, MD (Ep. 234)
Dec 01, 2023
Using Influence to Convert More Consults — with Catherine Maley, MBA (Ep. 233)
Nov 22, 2023
Attracting and Converting Cosmetic Patients — with Catherine Maley, MBA (Ep. 232)
Nov 18, 2023
Get More Leads for Free — with Catherine Maley, MBA (Ep. 231)
Nov 09, 2023
What’s Your Competitive Advantage — with Catherine Maley, MBA (Ep. 230)
Nov 03, 2023
Slow Down or Double Down — with Steven J. Pearlman, MD (Ep. 229)
Oct 27, 2023
Busy Without Advertising — with Scott R. Miller, MD (Ep. 228)
Oct 20, 2023
The Successful Practice Triad — with Catherine Maley, MBA (Ep. 227)
Oct 13, 2023
Painless & Drainless Tummy Tuck — with Daniel Gould, MD, PhD (Ep. 226)
Oct 06, 2023
Transgender Niche — with Regina E. Rodman, MD (Ep. 225)
Sep 29, 2023
Adding an Associate — with Ivan Wayne, MD (Ep. 224)
Sep 22, 2023
Born in Iran but Made in America — with Kevin Sadati, DO (Ep. 223)
Sep 15, 2023
Buying Your Mentor’s Building — with Behrooz A. Torkian, MD (Ep. 222)
Sep 08, 2023
Trends Affecting Your Growth (Ep. 221)
Sep 01, 2023
Is Architect Optional? — with Mohsen Ghoreishi, M.Arch & Marzi Emami Ghoreishi, Ph.D (Ep. 220)
Aug 25, 2023
Faster Way to Scale Your Cosmetic Revenues (Ep. 219)
Aug 18, 2023
Commodities Trader to Surgeon — with Lavinia K. Chong, MD (Ep. 218)
Aug 11, 2023
Booked Out 2 Years — with Jerry Chidester, MD (Ep. 217)
Aug 04, 2023
Fellow to Partner — with Dr. Erin Smith (Ep. 216)
Jul 28, 2023
Interview with AACS President — Dr. Alexander W. Sobel (Ep. 215)
Jul 20, 2023
Solo Practice, No Debt. — with Philip Robb, Jr., MD (Ep. 214)
Jul 15, 2023
Interview with ASPS President — Gregory A. Greco, DO (Ep. 213)
Jul 08, 2023
3k Lip Lifts Plus 300 Facelifts Per Year — with Benjamin Talei, MD (Ep. 212)
Jun 30, 2023
Prepare Your Practice to Survive and Thrive (Ep. 211)
Jun 21, 2023
Selling but Staying in Your Practice — with Andrew Kaufman, MD (Ep. 210)
Jun 21, 2023
Attracting Hair Loss Patients — with Alan J. Bauman, MD (Ep. 209)
Jun 09, 2023
Buying Land & Building Practice from Scratch — with Edward D. Buckingham, MD (Ep. 208)
Jun 02, 2023
Solo Practice Within Group Practice — with Sam Jejurikar, MD (Ep. 207)
May 26, 2023
Tips to Convert More Cosmetic Patients (Ep.206)
May 19, 2023
The Future of Cosmetic Surgery — with Erik J. Nuveen, MD, DMD (Ep.205)
May 13, 2023
2nd Female President of AAFPRS — with Theda C. Kontis, MD (Ep.204)
May 05, 2023
50 Lasers and Devices — with Bruce Katz, MD (Ep.203)
Apr 28, 2023
700 – 1,000 Surgeries Per Year — with Gregory Chernoff, MD (Ep.202)
Apr 22, 2023
Insights From Grant Stevens, MD (Ep.201)
Apr 14, 2023
200th Episode — 10 Top Practice Pearls (Ep.200)
Apr 08, 2023
Outsourcing is Trending — with David Kaufman, MD (Ep.199)
Apr 01, 2023
Reputation Management — with Jeffrey J. Segal, MD, JD (Ep.198)
Mar 23, 2023
Think Your Way to Success (Ep.197)
Mar 18, 2023
Blending Plastic Surgery with Wellness — with Emily Hartmann, MD (Ep.196)
Mar 11, 2023
Steady Growth in Just 3 Years — with Jason Bloom, MD (Ep.195)
Mar 06, 2023
Pros and Cons of Nurse Injectors — with Lisa Marie Wark, MBA (Ep.194)
Feb 27, 2023
6k B&A Photos, plus Just for Men — with Sam Lam, MD (Ep.193)
Feb 17, 2023
Transforming Patients and Yourself — with Nicholas K. Howland, MD (Ep.192)
Feb 11, 2023
Want More Cosmetic Patients Choosing YOU? (Ep.191)
Feb 06, 2023
The Surgeon Inventor — with Gregory Mueller, MD (Ep.190)
Jan 31, 2023
Charge a Lot, Give a Lot — with Ryan Neinstein, MD (Ep.189)
Jan 21, 2023
Offsetting Your Overhead — with Jason Pozner, MD (Ep.188)
Jan 17, 2023
What Happens if Something Happens to You? — with Lawrence B. Keller, CFP (Ep.187)
Jan 07, 2023
40-Surgeon Practice to Solo — with Burke Robinson, MD (Ep.186)
Dec 31, 2022
The Easy Way to Success... (Ep.185)
Dec 28, 2022
Enjoy a Steady Stream of Cosmetic Patients (Ep. 184)
Dec 23, 2022
Teaching Your Practice to Market Itself (Ep.183)
Dec 13, 2022
Should You Rent or Buy Your Office Space? — with Jeremy Warner, MD (Ep.182)
Dec 03, 2022
Do You Know Your Numbers? (Ep.181)
Nov 29, 2022
Convert 25-50% More Consultations with the Right Coordinator (Ep.180)
Nov 23, 2022
Secrets to Long-Term Staff — with Giancarlo Zuliani, MD (Ep.179)
Nov 12, 2022
Park Avenue Prestige — with Thomas P. Sterry, MD (Ep.178)
Nov 05, 2022
www.BlackNoseJob.com — with Jason S. Hamilton, MD (Ep.177)
Oct 29, 2022
How to Exit Your Practice — with Lamar Rutherford, MBA (Ep.176)
Oct 26, 2022
Practicing in Canada — with Kristina Zakhary, MD (Ep.175)
Oct 14, 2022
5 Shifts to a Steady Stream of Cosmetic Patients (Ep.174)
Oct 07, 2022
Recon to Solo Practice Buildout — with Steven Camp, MD (Ep.173)
Sep 30, 2022
100 Percent Non-Surgical Practice by Surgeon — with Alexander Rivkin, MD (Ep.172)
Sep 23, 2022
Brooklyn to Private Practice in Manhattan — with Jennifer Levine, MD (Ep.171)
Sep 16, 2022
Career Plastic Surgeon at Stanford — with Sam P. Most, MD (Ep.170)
Sep 09, 2022
Are You a Rich Surgeon or Poor Surgeon? (Ep.168)
Aug 29, 2022
From Hospital to Large Practice — with Jeffrey Spiegel, MD (Ep.168)
Aug 27, 2022
Add Another Surgeon to Your Practice — with Paul M. Parker, MD (Ep.167)
Aug 20, 2022
Open Another Practice in a New Area (Ep.166)
Aug 12, 2022
How to Get Free Advertising (Ep.165)
Aug 05, 2022
Lessons Learned from 1,500 Rhinoplasties (Ep.164)
Jul 29, 2022
Practices in LA and Austin. How? (Ep.163)
Jul 23, 2022
How to Win Over Cosmetic Patients (Ep.162)
Jul 14, 2022
Recon to Retail Surgery - with Bradford Bader, MD (Ep.161)
Jul 09, 2022
8 Traits of Best Run Practices (Ep.160)
Jul 02, 2022
Booked Out 9 Months - with Carlos Mata, MD (Ep.159)
Jun 24, 2022
Smarketing Attracts the Best Patients (Ep.158)
Jun 18, 2022
What to Watch Out for with New Associates (Ep.157)
Jun 11, 2022
Is Your Practice Built to Sell? (Ep.156)
Jun 04, 2022
How to Keep Staff for the Long-Term with Mark Beaty, MD (Ep.155)
May 27, 2022
The Perfect Consultation (Ep.154)
May 20, 2022
Turn Staff Into Money-Makers (Ep.153)
May 13, 2022
How to Ethically Influence Patients (Ep.152)
May 07, 2022
The Jump Into Private Practice - with Brock Ridenour, MD (Ep.151)
May 02, 2022
Smarter Marketing for New Patients (Ep.150)
Apr 21, 2022
Cash-Paying Cosmetic Patients with Lionel Meadows, MD (Ep.149)
Apr 16, 2022
How to Make $50K in One Hour (Ep.148)
Apr 08, 2022
Work 4 Days a Week - with Joe Niamtu, DMD (Ep.147)
Apr 04, 2022
How To Exit with Robert Singer, MD (Ep.146)
Mar 30, 2022
Cash-Paying Patients on Autopilot (Ep.145)
Mar 21, 2022
Want a Smooth-Running Practice? (Ep.144)
Mar 12, 2022
3 Ways to Save on Taxes with David Mandell, JD, MBA (Ep.143)
Mar 05, 2022
Easier Way to Scale Practice Revenues (Ep.142)
Feb 24, 2022
Fellowship To New Practice Build-Out - Interview with Lauren Umstattd, MD (Ep.141)
Feb 20, 2022
How to Increase Your Conversions (Ep.140)
Feb 16, 2022
Manage 75 Staff? No Way! Interview with Edwin Williams, MD (Ep.139)
Feb 09, 2022
Cosmetic Patient Retention Guide for 2022 (Ep.138)
Feb 03, 2022
Surgery, Staff and Snow with P. Daniel Ward, MD (Ep.137)
Jan 27, 2022
Plastic Surgery Marketing Trends for 2022 (Ep.136)
Jan 20, 2022
Regrets, Guarantees & Social Media with Harvey Cole, III, MD (Ep.135)
Jan 13, 2022
The Wrong Hires Are Killing Your Practice (Ep.134)
Jan 06, 2022
Today’s Cosmetic Practice Growth Funnel (Ep.133)
Dec 30, 2021
Today’s Cosmetic Practice Growth Funnel (Ep.133)
Dec 30, 2021
Takeaways from the Top 5 Podcasts of 2021 (Ep.132)
Dec 23, 2021
Ep.131: Fix Your Follow Up
Dec 16, 2021
Ep.130: Publish Your Own Book
Dec 09, 2021
Ep.129: What is a Good Conversion Rate
Dec 02, 2021
Ep.128: Build A Practice You Can Sell
Nov 25, 2021
Ep.127: Selling the Invisible
Nov 18, 2021
Ep.126: Interview with Frank L. Stile, MD, FACS
Nov 10, 2021
Ep.125: How to Attract Affluent Cosmetic Patients
Nov 03, 2021
Ep.124: Tired of Cheap Cosmetic Patients?
Oct 27, 2021
Ep.123: The Patient Coordinator Role
Oct 21, 2021
Ep.122: Interview with Dr. Stanley Okoro
Oct 13, 2021
Ep.121: Know Your Numbers
Oct 06, 2021
Ep.120: Interview with Dr. Angela Sturm
Sep 30, 2021
Ep.119: Handling Objections
Sep 23, 2021
Ep.118: Interview with Dr. Marco Pelosi III
Sep 16, 2021
Ep.117: Problem Patients Checklist
Sep 09, 2021
Ep.116: Convert Consults Using Risk Reversal
Sep 02, 2021
Ep.115: 3 Common Mistakes Plastic Surgeons Make
Aug 26, 2021
Ep.114: Plastic Surgeons and Branding
Aug 18, 2021
Ep.113: How to Do a Cosmetic Surgery Patient Webinar
Aug 12, 2021
Ep.112: Interview with Dr. Andres Gantous
Aug 05, 2021
Ep.111: The Top 5 Money Makers in Your Practice
Jul 29, 2021
Ep.108: Michael T. Somenek MD and Troy A. Pittman MD FACS
Jul 22, 2021
Ep.110: Cross Promote Cosmetic Services
Jul 21, 2021
Ep.109: Randy Waldman, MD
Jul 15, 2021
Ep.107: Creating Content to Attract New Patients
Jun 30, 2021
Ep.106: Text Marketing for Plastic Surgeons
Jun 23, 2021
Ep.105: Interview with William P. Adams, MD
Jun 16, 2021
Ep.104: Interview with Philip J. Miller, MD, FACS
Jun 09, 2021
Ep.103: Interview with Kristi Hustak, MD
Jun 03, 2021
Ep.102: What Google Said About Plastic Surgeons
May 27, 2021
Ep.101: Predictable Revenues are Possible
May 20, 2021
Ep.100: Top 10 Takeaways
May 13, 2021
Ep.99: Dr. Gary Linkov
May 05, 2021
Ep.98: The Slow Leak of Lost Patients
Apr 29, 2021
Ep.98: The Slow Leak of Lost Patients
Apr 29, 2021
Ep.97: Adam J. Rubinstein, MD, FACS
Apr 22, 2021
Ep.96: 5 Most Common Mistakes Made By Plastic Surgeons
Apr 15, 2021
Ep.95: Tuan A. Truong, MD, FACS, FAAP
Apr 08, 2021
Ep.94: Patient Retention for Plastic Surgeons
Mar 31, 2021
Ep.93: Manish Shah, MD, FACS
Mar 25, 2021
Ep.92: Allergan - Consumer Demand for Injectables
Mar 16, 2021
Ep.91: Word-of-Mouth Referrals
Mar 11, 2021
Ep.90: Alex Thiersch, JD • Founder & Director of the American Med Spa Association
Mar 02, 2021
Ep.89: YouTube Marketing for Plastic Surgeons
Feb 24, 2021
Ep.88: E. Gaylon McCollough, MD FACS - Former President AAFPRS, ABFPRS & AACS
Feb 18, 2021
Ep.87: Convert Callers and Consults
Feb 11, 2021
Ep.86: Robert Singer, MD - Former President of The Aesthetic Society
Feb 04, 2021
Ep.85: Social Media Marketing for Plastic Surgeons
Jan 28, 2021
Ep.84: Content Creation Marketing
Jan 21, 2021
Ep.83: Interview with Victoria Givens, MD
Jan 14, 2021
Ep.82: How to Start 2021 Strong
Jan 07, 2021
Ep.81: Plan Out 2021
Dec 31, 2020
Ep.80: Q and A with Your Patient Coordinator
Dec 24, 2020
Ep.79: Interview with Gregory Buford, MD
Dec 17, 2020
Ep.78: One Time or Lifetime Patient
Dec 10, 2020
Ep.77: Marketing Plastic Surgery Procedures
Dec 03, 2020
Ep.76: Plastic Surgeons Get Back to Basics
Nov 27, 2020
Ep.75: Generate More Revenues Without Advertising
Nov 19, 2020
Ep.74: Social Media Ideas for Plastic Surgeons
Nov 12, 2020
Ep.73: Interview with Thomas Jeneby, MD
Nov 04, 2020
Ep.72: Interview with Shady Hayek, MD
Oct 29, 2020
Ep.71: Business Principles of Running a Successful Practice
Oct 22, 2020
Ep.70: Interview with James Marotta, MD
Oct 15, 2020
Ep.69: Differentiate or Die
Oct 08, 2020
Ep.68: Easy Way to Convert 30 Percent More Callers
Oct 01, 2020
Ep.67: Is Discounting Helping or Hurting Your Practice?
Sep 24, 2020
Ep.66: What's Working Now Interview
Sep 10, 2020
Ep.65: What's Holding You Back From Growing?
Sep 03, 2020
Ep.64: Number One Stress of a Plastic Surgeon
Aug 27, 2020
Ep.63: Patient Attraction Trends for the Rest of 2020
Aug 20, 2020
Ep.62: The Word of Mouth Practice
Aug 13, 2020
Ep.61: Good to Great Cosmetic Practices
Aug 06, 2020
Ep.60: How to Convert a Prospective Cosmetic Patient
Jul 30, 2020
Ep.59: Social Proof Marketing + My Facelift
Jul 23, 2020
Ep.58: Fastest Path to Patients and Profits
Jul 16, 2020
Ep.57: With Speaker & Author Dino Elyassnia, MD
Jul 09, 2020
Ep.56: With Navy Seal Dave Kaufman, MD, FACS
Jul 02, 2020
Ep.55: With AAFPRS Member Dr. Mike Nayak
Jun 25, 2020
Ep.54: With ASAPS Member, Lorne Rosenfield, MD
Jun 18, 2020
Ep.53: "The Unhappy Patient" with Mark Constantian, MD
Jun 11, 2020
Ep.52: With Bruce Moskowitz, MD & Grigoriy Mashkevich, MD
Jun 04, 2020
Interview with Peterson Pierre, MD on Beauty and the Biz
Jun 02, 2020
Ep.51: COVID-19 Update with Jennifer Walden, MD
May 28, 2020
Ep.50: COVID-19 Update with Randy Waldman, MD
May 21, 2020
Ep.49: COVID-19 Update with Dr. Bitar
May 14, 2020
Ep.48: COVID-19 Survival Update with Jules Walters, MD
May 07, 2020
Ep.47: Private Practice COVID-19 Survival with David Sieber, MD
Apr 30, 2020
Ep.46: COVID-19 Restart Practice Pivot Plan
Apr 23, 2020
Ep.45: Surviving the Chaos of COVID-19 with Francisco Canales, MD
Apr 16, 2020
Ep.44: COVID 19 Update with ASAPS Past President Dr. Grant Stevens
Apr 09, 2020
Ep.43: Catherine Guest Speaks on COVID-19 Crisis and Virtual Consults on "The Top Cosmetic Gynecologists" Podcast
Apr 03, 2020
Ep.42: How to Persevere Through Chaos with Special Guest Robert Kotler, MD
Mar 26, 2020
Ep.41: COVID-19 and Virtual Consultations
Mar 19, 2020
Ep.40: Becoming a Front Desk Rock Star
Mar 12, 2020
Ep.39: Plastic Surgery Marketing Trends for 2020
Mar 07, 2020
Ep.38: Special Interview with Robert Sigal, MD
Feb 27, 2020
Ep.37: Creative Pricing Strategies for Non-Surgical Services
Feb 20, 2020
Ep.36: Attract the Best Patients with Target Marketing
Feb 13, 2020
Ep.35: Do You Have The Right Patient Coordinator?
Feb 05, 2020
Ep.34: Two Deadly Sins, Bad Phones and Weak Consultations
Jan 30, 2020
Ep.33: Special Interview with Bill G. Kortesis, MD, FACS
Jan 23, 2020
Ep.32: How To Set Up a Cosmetic Patient Attraction Plan for 2020
Jan 16, 2020
Ep.31: Plan Now to Make 2020 Great
Jan 09, 2020
Ep.30: Did Social Media Overtake Email Marketing for Plastic Surgeons?
Dec 19, 2019
Ep.29: The Biggest Reason Cosmetic Patients Choose You Over Your Competitors
Dec 12, 2019
Ep.28: Attracting the Right Cosmetic Patients
Dec 05, 2019
Ep.27: Are you Happy with your Cosmetic Surgery Marketing Results?
Nov 21, 2019
Ep.26: Easy Ways to Sell More to Your Cosmetic Patients
Nov 14, 2019
Ep.25: Introducing YOU Marketing
Nov 07, 2019
Ep.24: How to End 2019 With a Bang
Oct 31, 2019
Ep.23: Why Surgeons Should Write a Book
Oct 24, 2019
Ep.22: The 3 M's of Smart Marketing for Plastic Surgeons
Oct 17, 2019
Ep.21: How to Hold a Patient Event That's Fun and Profitable
Oct 10, 2019
Ep.20: Fix Your Phones with Flip Scripts
Oct 03, 2019
Ep.19: How to Turn Phone Calls into Profits
Sep 25, 2019
Ep.18: The Straightest Line to New Cosmetic Patients
Sep 19, 2019
Ep.17: How to Get 3 More Surgeries per Month
Sep 12, 2019
Ep.15: How to Run Your Practice Like a Business
Aug 29, 2019
Ep.14: How Would You Rate Your Practice?
Aug 22, 2019
Ep.12: The Complete Cosmetic Patient Flow Plan
Aug 07, 2019
Ep.11: Who Do You Think You Are?
Jul 31, 2019
Ep.10: How to Turn Your Staff Into Revenue Generators
Jul 23, 2019
Ep.09: Easier Path to New Cosmetic Patients
Jul 16, 2019
Ep.08: Summer Marketing Tips
Jul 09, 2019
Ep.01: My Backstory and Your Cosmetic Practice Must Adapt to Change to Survive
Jul 03, 2019
Ep.02: Are You Chasing the Wrong Patients?
Jul 03, 2019
Ep.03: Three Ways to Turn Patients into Raving Fans
Jul 03, 2019
Ep.04: Easy Ways to Cross-Sell ALL of Your Services
Jul 03, 2019
Ep.07: Patient Flow from Start to Finish
Jul 03, 2019
Ep.06: Hiring the Right Coordinator is a Game Changer
Jul 03, 2019
Ep.05: Fix Your Follow Up
Jul 03, 2019