The Ops Authority
By Natalie Gingrich
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Category: Management
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Subscribers: 5
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Episodes: 250
Description
You can’t ignore the back-end pieces that have to work together and flow smoothly in order to build a brand, grow a movement or disrupt an industry. If the operations side of your business is a mess, putting out fires will always take priority… leaving no room for creative innovation, fun visibility or networking with powerhouse peers (or wannabe peers).
If you’re soaking up what I’m spilling and are getting a little excited about operations, I invite you to listen to The Ops Authority podcast. Every week, I will share actionable strategies from the Director of Ops community to move your business forward and transformational stories of powerhouse business owners who now value operations.
| Episode | Date |
|---|---|
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248. Natalie's Interview: Confessions of a Terrible Leader
|
Apr 24, 2024 |
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247. How Kara Barnes Designed Work She Loves After the DOO Certification
|
Apr 17, 2024 |
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246. The Journey from VA to Consultant with Sarah Neumann
|
Apr 10, 2024 |
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245. How the Strategic Mapping Model™ Creates Freedom in Your Ops Career
|
Apr 03, 2024 |
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244. The Difference Between Strategic Mapping and a Business Plan
|
Mar 20, 2024 |
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243. 6 Ways to Design Your DOO Business
|
Mar 13, 2024 |
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242. Understanding Assessments Used by Service Providers
|
Mar 06, 2024 |
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241. 3 Ways to Convert Discovery Calls in 2024
|
Feb 28, 2024 |
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240. Set Yourself Apart in Your Next Interview
|
Feb 21, 2024 |
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239. Upwork and Insight for Finding New Work and Clients with Meighan O'Toole
|
Feb 14, 2024 |
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238. Do This if You Need Clients Now
|
Feb 07, 2024 |
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237. 3 Actions Operators Should Take When Imposter Syndrome Sets In
|
Jan 31, 2024 |
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236. A Fulfilling Career Journey Because of the DOO Certification with Martina Douglas
|
Jan 24, 2024 |
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235. Strategic Leadership in Government Contracting: Stephanie Marquardt's DOO Certification Journey
|
Jan 17, 2024 |
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234. How to Walk Away from Work as a Part of Your Uplevel
|
Jan 10, 2024 |
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233. Revolutionize Your Thought Leadership to Flow and Innovate with Dr. Julia Colangelo
|
Jan 03, 2024 |
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232: 2023 Year in Review
|
Dec 27, 2023 |
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231: 2024 State of the Union for Service Providers - Part 2
|
Dec 20, 2023 |
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230: 2024 State of the Union for Service Providers - Part 1
|
Dec 13, 2023 |
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229: What's the Difference in an OBM and a DOO?
|
Dec 06, 2023 |
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228: Creating Operational Profit with Danielle Hendon
|
Nov 29, 2023 |
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227: Creating a Career Path as an Operator
|
Nov 22, 2023 |
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226: The Four Layers of Operations
|
Nov 15, 2023 |
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225: Mastering the Art of Business Operations in the 4 Core Business Types
|
Nov 08, 2023 |
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224: The DOO Download: Your Questions Answered (#7)
|
Nov 01, 2023 |
|
223: How to Price Your Services as a Service Provider
|
Oct 25, 2023 |
|
222: Should You Be a Generalist or a Specialist?
|
Oct 18, 2023 |
|
221: How to Transition from a Contractor to an Employee
|
Oct 11, 2023 |
|
220: Reflections from Make Your Mark Live
|
Oct 04, 2023 |
|
219: The DOO Download: Your Ops Questions Answered
|
Sep 27, 2023 |
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218: How to Add Strategy to Your Clients Business
|
Sep 20, 2023 |
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217: How to Build your Business Without Relying on Social Media, a Fancy Opt-In, or Any Ad Spend with the Boss Project
|
Sep 13, 2023 |
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216: Securing Corporate Client Contracts with your Operations Skills with Liz J. Simpson
|
Sep 06, 2023 |
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215: How 4 DOOs are Building Their Businesses in Their Own Way
|
Aug 30, 2023 |
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214: How to Move from Implementer to Strategist
|
Aug 23, 2023 |
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213: How the Certification Moved Moira Cleary Forward
|
Aug 16, 2023 |
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212: What it Really Means to be a Leader
|
Aug 09, 2023 |
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211: Taking the Leap from Corporate to Director of Operations with LaToya Williamson
|
Aug 02, 2023 |
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210: How to Make the Leap from Corporate to Business Owner
|
Jul 26, 2023 |
|
209: What to do When Proposals Don't Get a Response
|
Jul 19, 2023 |
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208: How to Raise Rates with Existing Clients
|
Jul 12, 2023 |
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207: Stability Before Success with Megan Hale
|
Jul 05, 2023 |
|
206: Your Visual Brand as a Service Provider with WorkPlay Branding
|
Jun 28, 2023 |
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205: Truth Talk Something Had to Give
|
Jun 21, 2023 |
|
204: Leveraging Neurodiversity as an Operator with Latrice Prater
|
Jun 14, 2023 |
|
203: Contingency Planning: Protecting Your Business in Times of Uncertainty
|
Jun 07, 2023 |
|
202: How to Plan to Take Vacation Time as a Service Provider
|
May 31, 2023 |
|
201: Is the Agency Model right for Me with Tasha Booth
|
May 24, 2023 |
|
200: How to Make Fractional Functional
|
May 17, 2023 |
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199: 3 Steps to Gain Career Clarity as an Operator
|
May 10, 2023 |
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198: Can a Creative Be a Good DOO? with Employee Regina Vigil
|
Apr 26, 2023 |
|
197: From Occupational Therapist to DOO with Upleveled Clients with Kahlie Welch
|
Apr 19, 2023 |
|
196: It's Time to Supercharge your Service Based Business
|
Apr 12, 2023 |
|
195: How Community Cultivators are Operators with Shana Lynn
|
Apr 05, 2023 |
|
194: The Impact of Accountability Advisors on our Students
|
Mar 29, 2023 |
|
193: Developing a DOO Mindset with Melissa Froehlich
|
Mar 22, 2023 |
|
192: Speed Up Your Success with Transformational Events with Julie Ciardi
|
Mar 15, 2023 |
|
191: I'm Taking a Stand
|
Mar 08, 2023 |
|
190: What Service Providers are Doing to Make Business Hard for Themselves
|
Mar 01, 2023 |
|
189: The Power of a "Next Best Self" Mentality
|
Feb 22, 2023 |
|
188: The Power of In-Person Connection: Takeaways From a Live Event
|
Feb 15, 2023 |
|
187: The #1 Ingredient for a Business You Love
|
Feb 08, 2023 |
|
186: Dealing With Scope Creep [Ep. 132 Replay]
|
Feb 01, 2023 |
|
185: The Benefits of Becoming a DOO as an Employee of a Business with Erica Rivera
|
Jan 25, 2023 |
|
184: From an Executive Assistant at a Big Four Firm to DOO with Nicola Peters
|
Jan 18, 2023 |
|
183: Operational Meltdown: The Southwest Airlines Crisis & What We Can Learn From It
|
Jan 11, 2023 |
|
182: Using your Mission Statement as your Business Guide
|
Jan 04, 2023 |
|
181: 2022 Year in Review
|
Dec 28, 2022 |
|
180: 2023 State of the Union for Service Providers (Part 2)
|
Dec 21, 2022 |
|
179: 2023 State of the Union for Service Providers (Part 1)
|
Dec 14, 2022 |
|
178: The DOO Download: Your Ops Questions Answered (#5)
|
Dec 07, 2022 |
|
177: The Impact of a DOO in a Scaling Business with Erin Weaver & Julie Ciardi
|
Nov 30, 2022 |
|
176: Expert Advice I'm Not Listening To
|
Nov 23, 2022 |
|
175: Profit First for Minority, Service-Based Businesses with Susanne Mariga
|
Nov 16, 2022 |
|
174: DOO Download: Your Ops Questions Answered (#4)
|
Nov 09, 2022 |
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173: How to Create a Win Win Using Relationship Marketing with Laura Meyer
|
Nov 02, 2022 |
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172: The Power of Processes as Intellectual Property with Audrey Joy Kwan
|
Oct 26, 2022 |
|
171: Innovating as an Intrapreneur - One DOO's Path with Kimone Napier
|
Oct 19, 2022 |
|
170: From Press Secretary to Corporate Marketing to DOO with Amber Glus
|
Oct 12, 2022 |
|
169: 9 Reasons Why Now is the Time to Become a Certified DOO
|
Oct 05, 2022 |
|
168: 6 Actions to Take Today if Money is Holding You Back from Joining the DOO Certification
|
Sep 28, 2022 |
|
167: Where are They Now? A Glimpse into the Careers of the Founding Certified DOOs
|
Sep 21, 2022 |
|
166: Building a Business Together: The CEO & DOO Partnership with The Benefit Doctor
|
Sep 14, 2022 |
|
165: Evolving the DOO Certification Program
|
Sep 07, 2022 |
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164: The DOO Download: Your Ops Questions Answered #3
|
Aug 31, 2022 |
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163: Becoming a Strategic Partner in a DOO Employee Role with Khara Malcom
|
Aug 24, 2022 |
|
162: One Key to Stopping Scope Creep Before It Starts
|
Aug 17, 2022 |
|
161: Stories of Scope Creep
|
Aug 10, 2022 |
|
160: What I've Learned in Over 100K Downloads
|
Aug 03, 2022 |
|
159: The Path to Finding Ease and Leadership as a DOO with Stacy Norris
|
Jul 27, 2022 |
|
158: The DOO Download: Your Questions Answered #2
|
Jul 20, 2022 |
|
157: 6 Actions Your Ops Business Needs For the Recession
|
Jul 13, 2022 |
|
156: 3 Ways to Build Culture with Your Virtual Team with Becky Brunner
|
Jul 06, 2022 |
|
155: Increasing Your Ops Authority by Understanding Automation with LaToya Russell
|
Jun 29, 2022 |
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154: The DOO Download: Your Questions Answered #1
|
Jun 22, 2022 |
|
153: How the DOO Certification Can Benefit Your Employer and Grow Your Career with Sarah Campbell
|
Jun 15, 2022 |
|
152: 3 Ways to Use Strategic Mapping™ as a Foot in the Door Service
|
Jun 08, 2022 |
|
151: Upleveling from an OBM to a DOO Resulted in Tripling Her Monthly Revenue with Kerystyn Williams
|
Jun 01, 2022 |
|
150: 5 Steps to Landing Your Next Ops Role
|
May 25, 2022 |
|
149: How to Separate From an Implementer’s Identity
|
May 18, 2022 |
|
148: Mission, Vision, and Values Revisited
|
May 11, 2022 |
|
147: 4 Steps to Becoming a Strategic Thought Leader
|
May 04, 2022 |
|
146: How Marketing and Ops Leaders Come Together in a Business with Veronica Romney
|
Apr 27, 2022 |
|
145: Develop Your Coaching Skills to Become a Stronger Operator
|
Apr 20, 2022 |
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144: Keys to Working in Business with a Friend with Esther Littlefield
|
Apr 13, 2022 |
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143: Managing Your Finances as a Service Provider with Melissa Houston
|
Apr 06, 2022 |
|
142: Top 8 Ways to Monetize Your DOO Certification
|
Mar 30, 2022 |
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141: Upleveling as a DOO from OBM with Allie Stewart
|
Mar 23, 2022 |
|
140: How to Find “Top-Tier” Clients as a DOO
|
Mar 16, 2022 |
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139: Why Every Scaling Company Desires a DOO
|
Mar 09, 2022 |
|
138: Why Copy Matters for Ops Service Providers with Lindsey Johnson
|
Mar 02, 2022 |
|
137: VIP Days for Operators with Jordan Gill
|
Feb 23, 2022 |
|
136: Why Visibility Looks Different for Service Professionals
|
Feb 16, 2022 |
|
135: Visibility for High-Ticket Services with Amanda Berlin
|
Feb 09, 2022 |
|
134: How Cherline Found Career Clarity Through the DOO Certification with Cherline Pierre Johnson
|
Feb 02, 2022 |
|
133: 3 Keys to Creating the Career Path You Desire
|
Jan 26, 2022 |
|
132: What is Scope Creep and Why Should You Avoid It?
|
Jan 19, 2022 |
|
131: How to Get Your First (or Next) Client with Abbey Ashley
|
Jan 12, 2022 |
|
130: State of the Union for Service Providing Professionals: Part 2
|
Jan 05, 2022 |
|
129: State of the Union for Service Providing Professionals: Part 1
|
Dec 29, 2021 |
|
128: The Ops Authority’s Year In Review
|
Dec 22, 2021 |
|
127: Identifying Your 2021 Accomplishments
|
Dec 15, 2021 |
|
126: 4 To Dos To Set Up 2022
|
Dec 08, 2021 |
|
125: How Your Project Management Skills Make You a Great Launch Manager with Tasha Booth
|
Dec 01, 2021 |
|
124: 5 Ways to Show Gratitude in Your Business
|
Nov 24, 2021 |
|
123: Conviction Marketing with Kelly Roach
|
Nov 17, 2021 |
|
122: Why Emotional Intelligence Matters in Your Operations Career
|
Nov 10, 2021 |
|
121: 3 Ways to Upgrade Brain Performance to Smoothly Run Your Business with Tanessa Shears
|
Nov 03, 2021 |
|
120: What Does a DOO Really Do?
|
Oct 27, 2021 |
|
119: How Personality Assessments Can Help You Grow Your Business & Navigate Your Career
|
Oct 20, 2021 |
|
118: Leveraging Kolbe While Leading and Growing a Team with Eryn Morgan
|
Oct 13, 2021 |
|
117: Understanding the Kolbe for Greater Ease in Business
|
Oct 06, 2021 |
|
116: Creating a Next Level Experience for Her Clients & A Better Fit for Her Life with the DOO Certification - Claire Grace
|
Sep 29, 2021 |
|
115: Why It's Important to Build a Business That Fits Your Personality & Skills
|
Sep 22, 2021 |
|
114: How to Break Up with a Client
|
Sep 15, 2021 |
|
113: Results Matter: Why Quality Programs Focus on the Results of their Students
|
Sep 08, 2021 |
|
112: How the DOO Certification Helped Her See Her Potential and Create A Dream Business with Sarah Khan
|
Sep 01, 2021 |
|
111: The #1 Essential Ingredient to Healthy Client Relationships
|
Aug 25, 2021 |
|
110: 8 Benefits of Setting Boundaries with Clients
|
Aug 18, 2021 |
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109: The 5 Ps to Deliver an Unexpected Message to Your Leader
|
Aug 11, 2021 |
|
108: How to Ask Your Leader to Pay for Your Learning + Development
|
Aug 04, 2021 |
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107: 4 Steps to Managing Your Time as a Service Provider with Amanda Warfield
|
Jul 28, 2021 |
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106: Leveraging Live Video in Your Marketing with Alicia Henderson
|
Jul 21, 2021 |
|
105: How to Stop Holding Yourself Back with Kelly Ruta
|
Jul 14, 2021 |
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104: What to Do When You're Discouraged in Your Business
|
Jul 07, 2021 |
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103: How to Balance Learning with Taking Action
|
Jun 30, 2021 |
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102: How to Dream Bigger When You’re a Natural Operator & Planner
|
Jun 23, 2021 |
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101: Beyond the Checklist - Keeping Your Clients for Life with Hallie Agostinelli
|
Jun 16, 2021 |
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100: The Difference 100 Episodes Has Made in The Ops Authority Business and Brand
|
Jun 09, 2021 |
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Episode 99: 5 Steps to Building a Predictable Schedule When Serving Multiple Clients
|
Jun 02, 2021 |
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98: From Corporate Accounting to DOO Agency Owner with Rachel Kempf
|
May 26, 2021 |
|
97: The Most Common Professions that Lead to a DOO Career
|
May 19, 2021 |
|
96: Is Your Service Offering Serving You… and Your Bottom Line?
|
May 12, 2021 |
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95: How to Set Financial Goals as a Service Provider
|
May 05, 2021 |
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94: My Favorite Business Growth Resources Over the Past Year
|
Apr 28, 2021 |
|
93: Five Tips to Finding the Right Mentor
|
Apr 21, 2021 |
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92: Four Types of People Who Will Help You Grow Your Business
|
Apr 14, 2021 |
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91: How Mindset & Limiting Beliefs Almost Stopped Her from Transforming Her Business with Alexia Bustios
|
Apr 07, 2021 |
|
90: Your Questions Answered - A DOO Roundtable
|
Mar 31, 2021 |
|
89: From Army Intelligence Officer to Director of Operations with Courtney Waid
|
Mar 24, 2021 |
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88: Should You Add "PM" to Your Title?
|
Mar 17, 2021 |
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87: Planning Your Weekly Schedule Like a CEO
|
Mar 10, 2021 |
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86: Increase your Earning Potential with Profit Sharing
|
Mar 03, 2021 |
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85: Up-level by Transitioning from Hourly to Outcomes Based Pricing
|
Feb 24, 2021 |
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84: How to Add a Consulting Offer to Your Business with Melissa Froehlich
|
Feb 17, 2021 |
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83: Five Steps to Full Circle Success as an Operations Leader
|
Feb 10, 2021 |
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82: Overcoming the Emotions of Selling
|
Feb 03, 2021 |
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81: How to Evaluate Shiny Objects in Your Biz
|
Jan 27, 2021 |
|
80: 8 Ways to Skyrocket Your Ops Business in 2021
|
Jan 20, 2021 |
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79: 4 Common Mistakes That May Be Holding You Back from Success in Your Operations Business
|
Jan 13, 2021 |
|
78: What You Should Know to Reach Your Financial Goals in 2021
|
Jan 06, 2021 |
|
77: 2020 Business Update: A Year of Unexpected Growth
|
Dec 30, 2020 |
|
76: How Much Financial Knowledge Do You Need as a DOO?
|
Dec 23, 2020 |
|
75: How to Determine if a Business is Ready for a DOO
|
Dec 16, 2020 |
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74: 4 Popular Models for a DOO Business
|
Dec 09, 2020 |
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73: Do You Need Digital Marketing Experience to be a DOO?
|
Dec 02, 2020 |
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72: How to Gain Visibility for Your DOO Business with Lisa Simone Richards
|
Nov 25, 2020 |
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71: The 5 Levels of Operations
|
Nov 18, 2020 |
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70: How to Avoid Settling in Your Ops Career
|
Nov 11, 2020 |
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69: Setting Goals in Your Business with Catherine Calmes
|
Nov 04, 2020 |
|
68: 10 Questions To Ask for a Successful Discovery Call
|
Oct 28, 2020 |
|
67: From Bookkeeping Agency to Profit Strategist as a DOO [with DOO Expert Coach Jenni Davis]
|
Oct 21, 2020 |
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Which Assessments Matter for Ops Experts and Why
|
Oct 14, 2020 |
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65: From Corporate Ops to Small Business HR Expert with DOO Expert Coach Kimone Napier
|
Oct 07, 2020 |
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64: From Nonprofit Leadership to DOO Agency Owner with DOO Expert Coach Claire Crum
|
Sep 30, 2020 |
|
63: The TIES Method: How an Operations Expert Shows Their Value
|
Sep 23, 2020 |
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62: From Corporate Accounting to Data-Driven DOO [with DOO expert coach Kelsy Schmidt]
|
Sep 16, 2020 |
|
61: Fame vs. Impact: What Matters to You and Your Clients?
|
Sep 09, 2020 |
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60: From Systems to Strategic Partner [with DOO expert coach Amy Lockrin]
|
Sep 02, 2020 |
|
59: How to Have a Difficult Conversation
|
Aug 26, 2020 |
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58: From IT Project Manager to Director of Operations [with DOO expert coach Liz Watson]
|
Aug 19, 2020 |
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57: Managing Your Time with Multiple Clients
|
Aug 12, 2020 |
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56: Should I Pursue the OBM or DOO Certification?
|
Aug 05, 2020 |
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55: The Difference a Year Can Make in a Small Business
|
Jul 29, 2020 |
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54: Risks and Rewards: Full Time or BYOB
|
Jul 22, 2020 |
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53: Run Your Business as Well as You Run Your Client’s
|
Jul 15, 2020 |
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52: What To Do When Your Leader Doesn’t Let You Lead
|
Jul 08, 2020 |
|
51: How to Help Your Visionary Create Priorities For Their Business
|
Jul 01, 2020 |
|
50: Master Your Next Virtual Interview
|
Jun 24, 2020 |
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50: Master Your Next Virtual Interview
|
Jun 24, 2020 |
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49: The Top Traits of a Director of Operations
|
Jun 17, 2020 |
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48: Two Operational Opportunities the 2020 Current Events Brought Small Business
|
Jun 10, 2020 |
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47: Why Your Marketing Should Match Your Model
|
Jun 03, 2020 |
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46: Four Ways I’ve Found Balance During this Disruption
|
May 27, 2020 |
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45: How to Transform Your Business and Life with the Director of Operations Certification
|
May 20, 2020 |
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44: The Benefits of Becoming a Director of Operations
|
May 13, 2020 |
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43: How I Transitioned from Corporate to Entrepreneurship with a Project Management Skillset
|
May 06, 2020 |
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42: Four Challenges Online Project Managers Face
|
Apr 29, 2020 |
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41: How Chanie Wilschanski Rebuilt Her Team
|
Apr 22, 2020 |
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40: Managing Up to Your Leader While in Crisis
|
Apr 15, 2020 |
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39: Behind the Scenes of Growing a Team with I Heart My Life
|
Apr 08, 2020 |
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38: What to Do Before Cutting Your Team in a Crisis
|
Apr 01, 2020 |
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37: Eight Ways to Keep Your Business Running During Chaos
|
Mar 25, 2020 |
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36: How to Move From Directing to Leading
|
Mar 18, 2020 |
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35: Pricing Pet Peeves & How to Set Pricing as a Service Provider
|
Mar 11, 2020 |
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34: What to Do Before, During, and After Firing
|
Mar 04, 2020 |
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33: How to Set Goals to Measure Your Team's Performance
|
Feb 26, 2020 |
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32: Step By Step to Onboard Your New Hire
|
Feb 19, 2020 |
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31: Ten Questions to Answer Before You Write a Job Description
|
Feb 12, 2020 |
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30: How to Break the Bad Habits of Hiring
|
Feb 05, 2020 |
|
29: Six Ways to Build a DOO Business
|
Jan 29, 2020 |
|
28: How to Determine if You Should Become a Director of Operations
|
Jan 22, 2020 |
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27: Directors of Operations: Then and Now with Liz Watson & Kelly Reynolds
|
Jan 15, 2020 |
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26: A Week in the Life of a Director of Operations
|
Jan 08, 2020 |
|
25: How to Expand Your Business in 2020
|
Jan 01, 2020 |
|
24: Ten Quick Year-End Tasks with a Long-Lasting Impact
|
Dec 25, 2019 |
|
23: How to Reflect on Your Accomplishments
|
Dec 18, 2019 |
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22: What 2019 Taught Me
|
Dec 11, 2019 |
|
21: Managing the Holiday Hustle in Life + Business
|
Dec 04, 2019 |
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20: Behind the Scenes of Redefining Mom with Monica Froese and Theresa Baretta
|
Nov 27, 2019 |
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19: Three Shifts to Make Business Fun Again
|
Nov 20, 2019 |
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18: Why it Pays to Develop a Customer Journey
|
Nov 13, 2019 |
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17: How to Prepare for Your First Hire
|
Nov 06, 2019 |
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16: How One Business Grew Her Revenue by 46% with Veronica Staudt
|
Oct 30, 2019 |
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15: Where to Invest Next in Your Business
|
Oct 23, 2019 |
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14: Standing Out Online Without Spending A Fortune
|
Oct 16, 2019 |
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13: Growing Your Business without Burning Out with Jennifer Grayeb
|
Oct 09, 2019 |
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12: Why $100K in Revenue is the Wrong Financial Goal for Your Business
|
Oct 02, 2019 |
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11: Behind the Scenes of The Ops Authority's Systems with Esther Littlefield
|
Sep 25, 2019 |
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10: How to Inventory Your Own Productivity
|
Sep 18, 2019 |
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9: How to Find the Right Project Management Tool with Cadri Cunningham
|
Sep 11, 2019 |
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8: Three Productivity Hacks You Haven’t Thought Of
|
Sep 04, 2019 |
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7: Behind the Scenes of Boss Mom with Dana Malstaff and Amy Lockrin
|
Aug 28, 2019 |
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6: How to Measure the Effectiveness of Your Business
|
Aug 21, 2019 |
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5: The Seven Pillars to Your Business Strategy with Andrea Layne
|
Aug 14, 2019 |
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4: The Core of Business: Your Mission, Vision, and Values
|
Aug 07, 2019 |
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3: The Essentials of Your Business Foundation
|
Jul 31, 2019 |
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2: What is a Director of Operations?
|
Jul 31, 2019 |
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1: Business Operations 101
|
Jul 31, 2019 |
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Introducing The Ops Authority
|
Jul 19, 2019 |