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Episode | Date |
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Data driven social media at the Royal Institution
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May 08, 2024 |
Understanding Sustainability Reporting
|
Apr 24, 2024 |
Kelly's final episode
|
Apr 10, 2024 |
What does it take to be a truly family friendly museum?
|
Mar 20, 2024 |
Questions from the 2023 Visitor Attraction Website Report, with Kelly and Paul from Rubber Cheese
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Mar 06, 2024 |
What the heck is a brand proposition and why should you care? With Catherine Warrilow
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Feb 21, 2024 |
The Accessible and Inclusive Tourism Toolkit for Businesses, with Emily Yates
|
Feb 07, 2024 |
Improving inclusivity at Kew Gardens, with Julia Willison
|
Jan 24, 2024 |
Interactivity for visitor attraction websites, with Kelly and Paul from Rubber Cheese
|
Jan 10, 2024 |
How Blenheim Palace uses data and AI to predict, and not just report on past performance
|
Dec 20, 2023 |
Personalisation for visitor attraction websites, with Kelly and Paul from Rubber Cheese
|
Dec 06, 2023 |
The transformation of process and people at an 180 year old attraction, with Dominic Wray
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Nov 22, 2023 |
Mobile optimisation for visitor attractions, with Kelly and Paul from Rubber Cheese
|
Nov 01, 2023 |
Philanthropic thinking for funding of new projects, with Rhiannon Hiles
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Oct 18, 2023 |
Content, design and navigation, with Kelly and Paul from Rubber Cheese
|
Oct 04, 2023 |
20 years of the Visitor Attractions Conference, with Bernard Donoghue OBE, Ken Robinson and Paul Kelly
|
Sep 20, 2023 |
Harnessing potential and creating a great working environment at the Scottish Crannog Centre
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Jul 26, 2023 |
Why taking part in the 2023 Visitor Attraction Website Survey is so important, from The Mary Rose Museum and Roman Baths
|
Jul 05, 2023 |
Lilidorei - the story behind the world's biggest playpark, with Ian McAllister
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Jun 28, 2023 |
Attraction Marketing: Find out the Number 1 thing all attraction marketers need to focus on in 2023
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Jun 14, 2023 |
Is the procurement process broken? With Sarah Bagg
|
May 31, 2023 |
Transformative Public Programming. How a bold approach has transformed the calendar at Chelsea Physic Garden.
|
May 03, 2023 |
How to develop a creative career in the Theme Park industry - and the mindset you need for it, with Mark Lofthouse
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Apr 19, 2023 |
Closing a visitor attraction and the opportunities that brings, with Mike Coe
|
Apr 05, 2023 |
How attractions and cultural sites can create better visitor experiences through innovative storytelling, with Spencer Clark
|
Mar 22, 2023 |
Developing and monetising online communities, with Nik Wyness
|
Mar 08, 2023 |
Creative ideas and solutions for driving commercial income, with Matthew Henderson
|
Feb 22, 2023 |
Ticketing Professionals Conference
|
Feb 15, 2023 |
How to innovate and diversify income streams beyond admissions, membership and retail, with Kingston Myles
|
Feb 08, 2023 |
The economic outlook for 2023, and the big shift in experiences discovery and marketing, with Douglas Quinby
|
Feb 01, 2023 |
Developing a culture of innovation, with Elizabeth McKay
|
Jan 25, 2023 |
Walk the Big One. Developing an exclusive experience, from an everyday safety process
|
Jan 11, 2023 |
Looking forward to 2023: Key digital trends attractions shouldn’t miss out on.
|
Dec 14, 2022 |
Castle Howard through the lens. What it’s like to film a TV production at a visitor attraction.
|
Nov 30, 2022 |
The importance of building a great social community and process behind rebranding a 70 year old attraction
|
Nov 16, 2022 |
Why smell is a form of mind control, with Liam Findlay
|
Nov 02, 2022 |
State of the nation report, with Steve Mills
|
Oct 19, 2022 |
How introducing variable pricing increased revenue by 2.3 million, with Simon Addison
|
Oct 05, 2022 |
How to create truly unique visitor attractions, with Robbie Jones
|
Sep 21, 2022 |
From award winning breakfast cereal to award winning visitor attraction. The story of Pensthorpe with Bill and Deb Jordan
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Aug 03, 2022 |
How storytelling can increase your donations by 400%, with Bala McAlinn
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Jul 20, 2022 |
Customer journey mapping at Historic Royal Palaces, with Cate Milton
|
Jul 06, 2022 |
Kelly - Survey Announcement
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Jun 29, 2022 |
Attraction partnerships and rivalries, with Dominic Jones
|
Jun 22, 2022 |
Why retail space is pivotal for today’s visitor attractions
|
Jun 08, 2022 |
An attractions industry update, with Jakob Wahl, COO of IAAPA
|
May 25, 2022 |
Guided tours and making it personal at the National Gallery, with Katie Weller
|
May 11, 2022 |
Falling in love with ZSL. How engaging the internal team is benefiting both them and their visitors, with Kelly Wessell
|
Apr 27, 2022 |
Innovation Marketing and why this sits at the heart of Imperial War Museums strategy, with Pete Austin.
|
Apr 13, 2022 |
Switching from an international to domestic market. With Neil Dolan
|
Mar 30, 2022 |
Leadership learnings and looking to the future at St. Paul’s. With Sandra Lynes Timbrell
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Mar 16, 2022 |
What is Conversion Rate Optimisation and why does your attraction need to know about it? With Matt Scaysbrook
|
Mar 02, 2022 |
How can a mobile app help improve an attraction's sustainability? with Jacob Thompson
|
Feb 16, 2022 |
Football stadiums as visitor attractions, with Laura Chiplin
|
Feb 02, 2022 |
Visitor Experience restructure at Tate, with David Hingley
|
Jan 19, 2022 |
The fight for talent with Kate Nicholls, CEO of UKHospitality
|
Dec 22, 2021 |
You can't furlough a Penguin. Experiences from the last 19 months at the Royal Zoological Society of Scotland
|
Dec 08, 2021 |
How to drive visitor numbers by focusing on the local community, with Liz Power
|
Nov 24, 2021 |
Scottish sector update with Gordon Morrison
|
Nov 10, 2021 |
How to write a website brief that agencies will thank you for, with Sophie Ballinger
|
Oct 27, 2021 |
An update from Skip the Queue
|
Jul 23, 2021 |
Season finale, with Bernard Donoghue!
|
Jul 21, 2021 |
What it really takes to launch a podcast. With Kelly Molson and Paul Griffiths
|
Jul 14, 2021 |
Developing an augmented reality experience for The National Memorial Arboretum. With Mark Ellis
|
Jul 07, 2021 |
The importance of customer experience and fostering a culture of innovation. With Stephen Spencer
|
Jun 23, 2021 |
Developing niche products for your attraction. With Esther Johnson
|
Jun 09, 2021 |
Decolonizing of collections and changing the name of the Museum of Us. With James Haddan
|
May 26, 2021 |
Opening a brand new attraction in the midst of a global pandemic! With Hannah Monteverde
|
May 12, 2021 |
I’m A Celebrity, Get Me In Here! Translating big brand IPs into commercial ventures, with James Penfold Controller of Partnerships at ITV.
|
Apr 28, 2021 |
Adapting the Stonehenge experience from international to domestic audiences, with James Rodliff.
|
Apr 14, 2021 |
Co-creating a cutting edge 21st century science and discovery centre. With Michelle Emerson
|
Mar 31, 2021 |
How to be a better leader in the attractions industry. With Matt Heller.
|
Mar 17, 2021 |
Applying service design to the visitor journey. With Paul-Jervis Heath
|
Mar 03, 2021 |
Chatbots and voice strategies! How attractions can obtain maximum value from both. With Roy Murphy
|
Feb 17, 2021 |
The Making of Harry Potter. With Geoff Spooner
|
Feb 03, 2021 |
Why your attraction needs a podcast. With Laura Crossley and Jon Sutton from the National Football Museum.
|
Jan 20, 2021 |
Making Holkham the UK's most pioneering and sustainable rural estate. With Lucy Downing and Sue Penlington
|
Jan 06, 2021 |
What your visitors really think about pre-booking. With Jon Young, Director - BVA BDRC
|
Dec 23, 2020 |
How a digital audience engagement plan gained a global audience from over 30 different countries. With Alex Robertson, Head of Heritage and Education at Chivas Brothers.
|
Dec 09, 2020 |
The evolving relationship of leisure and retail, with Yael Coifman
|
Dec 02, 2020 |
A thank you from Skip the Queue.
|
Nov 25, 2020 |
Experience gifting and multiple strategies to secure revenue for Christmas, with Simon Jones, MD of Digital Visitor
|
Nov 18, 2020 |
The transformation of Painshill Park, with Paul Griffiths, Director of Painshill.
|
Nov 11, 2020 |
Why PR and communication is vital to attractions and what you should be focusing on. With Willam Kallaway
|
Oct 28, 2020 |
Customer loyalty, guest experience and managing negative feedback on social media. With Joshua Liebman
|
Oct 14, 2020 |
The positive impact of reopening with brand new attractions. With Adam Goymour
|
Sep 30, 2020 |
The importance of Sector Cooperation with Carlton Gajadhar and Rachel Mackay
|
Sep 23, 2020 |
Emerging innovation and why pre-booking is a benefit to attractions regardless of Covid. With Carly Straughan.
|
Aug 21, 2020 |
The importance of communicating with your team. With Wes Smart, Managing Director of Harbour Park.
|
Aug 19, 2020 |
Managing demand when your tourist attraction is free to attend. Alastair Barber, Marketing and Communications Manager at National Parks.
|
Aug 12, 2020 |
What can attractions can learn from the Covid-19 situation. With Charles Read, Managing Director of Blooloop.
|
Aug 07, 2020 |
Digital marketing for attractions and what lies ahead post opening. With Johnny Lyle
|
Aug 05, 2020 |
Marketing approach for attractions during a time of capped capacity. With Jules Ozbek.
|
Jul 31, 2020 |
The legendary Disney customer service. With Lee Cockerell, former Executive Vice President of Operations for the Walt Disney World® Resort
|
Jul 29, 2020 |
The future of the experience economy in a post-COVID world. With Ben Thompson
|
Jul 24, 2020 |
How to build ‘digital things’ for GLAMs without a huge budget. With John Sear
|
Apr 09, 2020 |
Creating connections in cultural organisations. With Marge Ainsley
|
Apr 03, 2020 |
Visitors are dead, long live the players! With Alex Book
|
Feb 14, 2020 |
Castle Howard’s love story with China - as told by Abbigail Ollive
|
Jan 31, 2020 |
Priceless business strategy tips from the 'Millionaire Clown' - James Sinclair
|
Jan 17, 2020 |
The science of creating an incredible visitor experience with Andy White
|
Oct 30, 2019 |
50,000 visitors within three months of opening? No problem for William’s Den owners, Tor and Christian Carver
|
Jul 23, 2019 |
Inside Hertfordshire’s number one tourist attraction with Lynn Whitnall
|
Jul 19, 2019 |
What makes a successful escape room? We get the inside scoop from CryptX founder, James Ducker
|
Jul 19, 2019 |