The Mistakes That Shaped Me
By Ashton Media
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Category: Business
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Episodes: 65
Description
This podcast is brought to you by Ashton Media, producers of Australia’s leading independent conferences for the CX, Customer Insights, Contact Centre, Marketing, Learning & Development and HR industries.
In this series we’ve lined up an incredible list of industry leaders who have been brave enough to put their myriad of successes to one side and explore a time that it all went wrong and how those lessons have impacted their leadership today.
Hosted by Notable CX thought leader, Tomas Haffenden:
Tomas started his career with arguably the toughest CX challenge of all - teaching mathematics to teenagers. Now an accomplished MC and keynote speaker on all things CX, his long list of directional shifts includes conversational consultant, comedian, futurist and currently Head of Service Design. Needless to say, Tomas is no stranger to how missteps can impact the journey and inform the leader you become as a result.
Hosted on Acast. See acast.com/privacy for more information.
| Episode | Date |
|---|---|
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Annmaree Bell (live recording from the Customer 360 Symposium)
|
May 05, 2026 |
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Dr. Carmen Gould (live recording from the Marketing Tech Retreat)
|
Jan 20, 2026 |
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Simon Kriss: The blind spot that changed my leadership
|
Aug 15, 2025 |
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Rajan Kumar: The cost of doing nothing – why inaction is still a choice
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Aug 01, 2025 |
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Anna Jackson: Following your gut – how to tune into your internal compass
|
Jul 28, 2025 |
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Stephanie Walters: Leadership is about listening – how to let go of having all the answers
|
Jul 21, 2025 |
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Samantha Ezra: Being the master of your own destiny – why you should stop waiting for opportunities to find you
|
Jul 14, 2025 |
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Toby Ellis: Don’t order the lobster – leading with clarity and culture
|
Jul 03, 2025 |
|
Jacquie Alley: The cost of staying in the shadows – how to find your voice in the workplace
|
Jun 25, 2025 |
|
Amy Murrell: You can have everything, just not all at once – the reality of work-life balance
|
Jun 19, 2025 |
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Nyssa Packard: Listening to the universe – when burnout becomes life-threatening
|
Jun 12, 2025 |
|
Michael Petersen: The mistake of playing it safe – when holding back costs you
|
Jun 04, 2025 |
|
Gail Russell
|
May 21, 2025 |
|
Georgia Thomas
|
May 14, 2025 |
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Alice Almeida
|
May 07, 2025 |
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Melo Calarco: Finding inner peace in outer chaos
|
Apr 30, 2025 |
|
Daniel "Pancho" Gutstein
|
Apr 23, 2025 |
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Chris Savage: Hope for the Best, Plan for the Worst – Leadership Lessons
|
Apr 17, 2025 |
|
Candice Liew
|
Apr 11, 2025 |
|
Chris Murphy
|
Apr 07, 2025 |
|
Janett Egber
|
Mar 26, 2025 |
|
Deepti Sachdeva
|
Mar 21, 2025 |
|
Ben Fettes
|
Mar 12, 2025 |
|
Adam Furness
|
Mar 05, 2025 |
|
Michael Kim
|
Feb 26, 2025 |
|
Violet Lazarevic
|
Feb 19, 2025 |
|
Carolyn Bollaci
|
Feb 12, 2025 |
|
Jason Tonelli
|
Feb 05, 2025 |
|
Anthony Russell
|
Jul 11, 2024 |
|
Adam Novak
|
Jun 24, 2024 |
|
Claire Raeburn
|
Jun 07, 2024 |
|
Karen Shepard
|
May 29, 2024 |
|
Kate Young
|
Apr 23, 2024 |
|
Emily Paladino
|
Mar 25, 2024 |
|
Nektarea Cameron-Smith
|
Mar 25, 2024 |
|
Damian Madden
|
Mar 25, 2024 |
|
Why Innovating Matters In Programmatic Advertising | Audio Story | Part 1
|
Jun 09, 2021 |
|
Programmatic Bytes | Jonathan Wan | Japan Airlines | Part 1
|
Feb 11, 2021 |
|
Video Fast Forward | Peter Barry | Pubmatic | Part 4
|
Nov 18, 2020 |
|
Video Fast Forward | Nicola Lewis | GroupM | Part 3
|
Oct 29, 2020 |
|
Video Fast Forward | Nick Young | Nine | Part 2
|
Oct 22, 2020 |
|
Video Fast Forward | Audio Story | Part 1
|
Oct 13, 2020 |
|
Re-Imagine Marketing | Rachel McDermott | Optus | Part 4
|
Oct 01, 2020 |
|
Re-Imagine Marketing | Justin Theng | SAS | Part 3
|
Sep 15, 2020 |
|
Re-Imagine Marketing | Sam Stark | Foxtel | Part 2
|
Sep 01, 2020 |
|
How Does Empathy Impact CX? | Jess Rix | Sunsuper | Part 4
|
Aug 27, 2020 |
|
Re-Imagine Marketing and CX | Part 1
|
Aug 25, 2020 |
|
How Does Empathy Impact CX? | Keith Pearce | Genesys | Part 3
|
Aug 18, 2020 |
|
How Does Empathy Impact CX? | Elyssia Clark | SEEK | | Part 2
|
Aug 11, 2020 |
|
Digital Marketing Maturity | Michael Schniering | Boston Consulting Group | Part 5
|
Aug 05, 2020 |
|
How Does Empathy Impact CX? | Part 1
|
Jul 27, 2020 |
|
Digital Marketing Maturity | Des Odell | Resolution Media Australia | Part 4
|
Jul 21, 2020 |
|
Digital Marketing Maturity | Janet Ranola | Koala.com | Part 3
|
Jul 08, 2020 |
|
Digital Marketing Maturity | Barney Pierce | Part 2
|
Jun 28, 2020 |
|
Digital Marketing Maturity | Part 1
|
Jun 15, 2020 |
|
Staying Mentally Healthy | CEO & Founder Heart On My Sleeve Mitch Wallis | Part 3
|
Jun 03, 2020 |
|
Staying Mentally Healthy | EX & Happiness Expert Clinton Parr | Part 2
|
May 26, 2020 |
|
Staying Mentally Healthy | Psychotherapist Katie Feder | Part 1
|
May 19, 2020 |
|
AshtonCast | CX in a Crisis | Khaled Akl
|
May 05, 2020 |
|
Programmatic In Your Pocket | Travis Clinger | Part 5
|
May 03, 2020 |
|
Programmatic In Your Pocket | Peter Barry | Part 4
|
Apr 26, 2020 |
|
Programmatic In Your Pocket | Jennifer Snell | Part 3
|
Apr 20, 2020 |
|
Programmatic In Your Pocket | Dr. Willem Paling | Part 2
|
Apr 07, 2020 |
|
Programmatic In Your Pocket | Life In a Cookie-Less World | Part 1
|
Mar 25, 2020 |
|
Agency Leaders | A Tale of David vs Goliath : Agencies vs Consultancies
|
Aug 13, 2019 |