Let's Talk Loyalty
By Paula Thomas
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Category: Marketing
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Subscribers: 8
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Episodes: 530
Description
“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals.
If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world.
Check out our website on: http://www.letstalkloyalty.com/
| Episode | Date |
|---|---|
|
#531: Finnair Launches Finnair Plus
|
May 02, 2024 |
|
#530: Let's Talk Loyalty - in SPANISH!
|
May 01, 2024 |
|
#529: Some Say it’s [Loyalty] at the Top and That It Helps
|
Apr 30, 2024 |
|
#528: Royal Automobile Club Victoria Shares Strategies to Drive Member Engagement and Retention
|
Apr 25, 2024 |
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#527: Understanding Loyalty in Europe 2.0
|
Apr 24, 2024 |
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#526: Creating Consistent Digital-led and Human-led Moments Matters
|
Apr 23, 2024 |
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#525: The Bonus Awards Celebrate Loyalty Excellence in Germany and Beyond
|
Apr 18, 2024 |
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#524: Unlocking Loyalty: Inside Canon Club's Journey with Beth Simpson
|
Apr 17, 2024 |
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#523: Speed of Success by Way of Velocity of Earn
|
Apr 16, 2024 |
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#522: Under Armour Shares UA Rewards
|
Apr 11, 2024 |
|
#521: Unveiling Loyalty Insights with Amanda Cromhout, CEO & Founder of Truth
|
Apr 10, 2024 |
|
#520: Avoid Tears by Properly Utilizing Program Tiers
|
Apr 09, 2024 |
|
#519: Loyalty Lessons ex Starbucks USA – Joy Das Gupta
|
Apr 04, 2024 |
|
#518: Rewarding Financial Wellness: The Evolution of Old Mutual Rewards
|
Apr 03, 2024 |
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#517: The First Key to Success is the Making of Members
|
Apr 02, 2024 |
|
#516: Meliá Rewards Celebrates It's 30th Anniversary
|
Mar 27, 2024 |
|
#515: 2024 Consumer Trends Index with Marigold's Wendy Werve
|
Mar 26, 2024 |
|
#514: A New World Order to Categorize Loyalty Business Models
|
Mar 25, 2024 |
|
#513: Cathay Pacific Airways Updates Its Loyalty Positioning and Proposition
|
Mar 20, 2024 |
|
#512: What Brits want from Loyalty Programmes 4.0
|
Mar 19, 2024 |
|
#511: Redefining Loyalty Business Models in 2024
|
Mar 18, 2024 |
|
#510: Epsilon UK Launches the Epsilon Loyalty Index Research Report
|
Mar 13, 2024 |
|
#509 : Strategic Partnerships & Loyalty Manager ANZ Bank
|
Mar 12, 2024 |
|
#508: Loyalty Business Models with Control as the Key Criterion
|
Mar 11, 2024 |
|
#507: International Women's Day - WiiN Webinar with LTL Hosts
|
Mar 06, 2024 |
|
#506: Understanding Loyalty in Europe – Getting to know the Red By Dufry Loyalty Programme
|
Mar 05, 2024 |
|
#505: The Foundations of Loyalty -What the OG’s Had To Say and How That Has Changed
|
Mar 04, 2024 |
|
#504: Moët Hennessy, part of LVMH Shares Clos19 Loyalty Insights
|
Feb 28, 2024 |
|
#503: Disrupting and Innovating in Airline and Energy Loyalty Programs in New Zealand
|
Feb 27, 2024 |
|
#502: Don't Mind the "Say-Do" Gap, Emotion it
|
Feb 26, 2024 |
|
#501: MGM Resorts International - Leveraging Loyalty to Win Hearts and Minds
|
Feb 21, 2024 |
|
#500: THANK YOU for this Incredible Milestone - Episode 500 - Audience Feedback
|
Feb 20, 2024 |
|
#499:Endowed Progress Effect: Perception [of progress] is Reality
|
Feb 19, 2024 |
|
#498: Loyalty Connect Global - Join this Loyalty Industry Flagship Event in Dubai
|
Feb 14, 2024 |
|
#497: Grill'd Australia Shares Insights from the Relish Rewards Programme
|
Feb 13, 2024 |
|
#496: Get "the Skinny" on Skinner and Operant Conditioning
|
Feb 12, 2024 |
|
#495: Starbucks Rewards Shares MENA Success (Starbucks is Our Guests FAVORITE Loyalty Program)
|
Feb 07, 2024 |
|
#494 : Exploring Loyalty: The Co-Op's Membership Program with Dean Harris
|
Feb 06, 2024 |
|
#493: A Loyalty "Minded" Month Kicks Off with a Little Self Determination
|
Feb 06, 2024 |
|
#492: Driving Member Engagement for the Super Retail Group in Australia
|
Feb 01, 2024 |
|
#491: On a Mission to be the World’s Best Loyalty Company: Ellipsis & Co
|
Jan 30, 2024 |
|
#490: Visa Shares Advice and Insights for Successful Co-Brand Card Programs and Partnerships
|
Jan 29, 2024 |
|
#489: Omni Hotels and Resorts - Loyalty Insights from a Luxury Brand
|
Jan 25, 2024 |
|
#488: Award-Winning Loyalty for Cinema Lovers with Club Pathé
|
Jan 24, 2024 |
|
#487: Loyalty Research and Insights from Brazil
|
Jan 23, 2024 |
|
#486: Expert Loyalty Insights for 2024 with Bright Insights Consulting
|
Jan 20, 2024 |
|
#485: The Paddock Unveiled: Exploring Oracle Red Bull Racing's Digital Loyalty Program
|
Jan 16, 2024 |
|
#484: Let's Talk Loyalty Launches the Wiser Loyalty Podcast Partnership
|
Jan 15, 2024 |
|
#483: Flying Blue Going from Strength to Strength
|
Jan 10, 2024 |
|
#482: Out of Adversity Comes the Release of Two Loyalty Books, and Both Deserve a Place on Every Desk
|
Jan 10, 2024 |
|
#481: Co-Brand Cards - Commercial and Complex but Critical to Success
|
Jan 08, 2024 |
|
#480: yuu Rewards (Hong Kong) Shares Success with Digital Stamps and Gamification Strategies
|
Jan 04, 2024 |
|
#479: Breaking News: Announcing Our Latest Guest Host, Carly Neubauer
|
Jan 03, 2024 |
|
#478: Welcome to 2024 - Announcing Exciting Plans for Let's Talk Loyalty in 2024.
|
Jan 02, 2024 |
|
#477: Loyalty Insights from the GCC and MENA Regions
|
Dec 28, 2023 |
|
#476: ExxonMobil Egypt Drives Loyalty Market in Downstream Business
|
Dec 27, 2023 |
|
#475: Reviewing the Award Winning "MySchool MyVillage MyPlanet" program that connects Transactional and Emotional Loyalty (Short Summary Show)
|
Dec 25, 2023 |
|
#474: Loyalty in Russia, Russian Loyalty Awards and UAE Loyalty Conference
|
Dec 21, 2023 |
|
#473: Leading B2B Loyalty Program from Galderma - Supporting Dermatology Professionals in the Growing Aesthetic Market.
|
Dec 19, 2023 |
|
#472: Crypto-Based Rewards - Insights and Inspiration for Travel and Hospitality (Short Summary Show)
|
Dec 18, 2023 |
|
#471: Vietnam Airlines Shares Lotusmiles Loyalty Insights
|
Dec 14, 2023 |
|
#470: Diving into the World of Caffè Nero's Loyalty Program
|
Dec 12, 2023 |
|
#469: HEMA's Heritage and Values Drive Customer Loyalty : (Short Summary Show)
|
Dec 12, 2023 |
|
#468: The North Face - Driving Loyalty for the World's Premier Exploration Company
|
Dec 06, 2023 |
|
#467:Virgin Active launches Virgin Active Rewards in its move to a Social Wellness Brand
|
Dec 05, 2023 |
|
#466 : Investigating the Pro Premier Rewards Program by Floor & Decor (Short Summary Show)
|
Dec 04, 2023 |
|
#465: The Ford Motor Company Celebrates 120 Years of Loyal Customers!
|
Nov 29, 2023 |
|
#464: Driving Relevant Rewards in the Global Travel Loyalty Market with Valuedynamx
|
Nov 28, 2023 |
|
#463: "Sleep Number" Leverages Loyalty to Drive Advocacy (Short Summary Show)
|
Nov 27, 2023 |
|
#462: Loyalty in the Philippines - Telecom Giant Shares its Globe Rewards Successes
|
Nov 22, 2023 |
|
#461:Understanding Loyalty in Europe - Getting to know the Greek Market and the OPAP Loyalty Programmes
|
Nov 21, 2023 |
|
#460:New Models Driving Loyalty: Sharing Data, Ownership & Renting Fashion (Short Summary Show)
|
Nov 20, 2023 |
|
#459: United Airline's "Mileage Plus" - Luc Bondar Shares Loyalty Learnings and Success.
|
Nov 16, 2023 |
|
#458: IAG Loyalty shares Strategy, Innovation and Insights
|
Nov 14, 2023 |
|
#457: Understanding the Innovative Bilt Rewards Program (Short Summary Show)
|
Nov 13, 2023 |
|
#456: Casey's Digital Transformation (and Pizza's) Driving Customer Loyalty and Retail Success
|
Nov 09, 2023 |
|
#455: Kik Textiles - Winner of the 2023 “Best Loyalty Launch” Award at the International Loyalty Awards in London.
|
Nov 07, 2023 |
|
#454: Understanding Web 3.0, Crypto-currencies, Metaverse and NFT's (Short Summary Show)
|
Nov 07, 2023 |
|
#453: Loyalty Methods - A Unique Approach Powering Iconic Brands
|
Nov 02, 2023 |
|
#452: The 7 Essential Components for Cultivating Customer Loyalty Marigold
|
Oct 31, 2023 |
|
#451: Investigating Airline Loyalty Programs (Short Summary Show)
|
Oct 30, 2023 |
|
#450: REI - (Recreational Equipment Incorporated) - Showcases the Principles Creating Customer Loyalty as a Co-Operative
|
Oct 25, 2023 |
|
#449: Celebrating Phaedon - ICF Next's new Brand Identity
|
Oct 24, 2023 |
|
#448: Investigating Railway Loyalty Innovation (Short Summary Show)
|
Oct 24, 2023 |
|
#447: The Asia Pacific Loyalty Awards
|
Oct 18, 2023 |
|
#446: Understanding Loyalty in Ireland & The European Loyalty White Paper
|
Oct 17, 2023 |
|
#445:How the Irish Times, Wins Customer Loyalty through Innovations (Short Summary Show)
|
Oct 16, 2023 |
|
#444: Circle K's Pokémon Go Partnership - An Award-Winning Game Driving Footfall
|
Oct 11, 2023 |
|
#443: South African Loyalty Awards Showcases The Best of the Best
|
Oct 10, 2023 |
|
#442:How Sandman Hotel Group delivered Digital Transformation with RSVP Rewards (Short Summary Show)
|
Oct 09, 2023 |
|
#441: Loyalty TV Launch - Announcement
|
Oct 04, 2023 |
|
#440: Learn How Quests, Checkpoints, Experiments and Rewards are Creating Trust with Gamers
|
Oct 03, 2023 |
|
#439:UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth (Short Summary Show)
|
Oct 02, 2023 |
|
#438: Blind Loyalty - 101 Loyalty Concepts - Simplified
|
Sep 27, 2023 |
|
#437: Expedia Partnership Enhances Valuedynamx Proposition
|
Sep 26, 2023 |
|
#436: Verizon Up, an Experiential Masterclass from Telecoms Giant Verizon (Short Summary Show)
|
Sep 25, 2023 |
|
#435: Driving Ancillary Revenue in Travel Loyalty Programs with Points and Plusgrade
|
Sep 20, 2023 |
|
#434: Travel Loyalty Insights with Collinson and Salesforce
|
Sep 19, 2023 |
|
#433: Learn How Tupperware are Building Loyalty in Mexico (Short Summary Show)
|
Sep 18, 2023 |
|
#432: Skyjoy from Vietnam - A Fascinating Coalition featuring Vietjet and HD Bank from Sovico Group Vietnam
|
Sep 13, 2023 |
|
#431:Understanding Loyalty in Netherlands& Key Take-Outs from The European White Paper
|
Sep 12, 2023 |
|
#430: How Can Loyalty Marketers Support Sustainability Goals? (Short Summary Show)
|
Sep 11, 2023 |
|
#429: How Roblox and Web 3.0 Technologies are Inspiring Next Generation Loyalty Programs
|
Sep 06, 2023 |
|
#428: Building a customer-centric organisation through multi-faceted digital transformation
|
Sep 05, 2023 |
|
#427: Hong Kong's Leading Loyalty & Lifestyle Platform - Yuu Rewards (Short Summary Show)
|
Sep 04, 2023 |
|
#426: Virgin's Velocity - the loyalty program from Virgin Australia - Rewarding Customer Loyalty Super Fast!
|
Aug 30, 2023 |
|
#425: Create Customers Obsessed with Your Brand by Obsessing about Your Customers
|
Aug 29, 2023 |
|
#424 : Del Yeah Rewards: Del Taco's Key Component for Business Growth ( Short Summary Show)
|
Aug 28, 2023 |
|
#423: AB InBev in Mexico - Leading Loyalty for Beer Brands Including Budweiser®, Corona® and Stella Artois®
|
Aug 23, 2023 |
|
#422: Understanding Loyalty in Europe - Getting to know VeryMe Rewards from Vodafone
|
Aug 22, 2023 |
|
#421 : David’s Bridal - The World's First "Crowdsourced " Loyalty Program ( Short Summary Show)
|
Aug 21, 2023 |
|
#420: Loyalty Academy Announces FOUR Scholarship Prizes for Aspiring CLMP's
|
Aug 16, 2023 |
|
#419: The Trust Crisis - Australian Research Insights on Consumer Concerns
|
Aug 15, 2023 |
|
#418 : Driving Loyalty in Convenience Retail with Sheetz USA (Short Summary Show)
|
Aug 14, 2023 |
|
#417: Viva Aerobus Launches Compelling Loyalty Concept in Mexico
|
Aug 09, 2023 |
|
#416: South Africa’s FNB eBucks Rewards is the biggest winner at The International Awards
|
Aug 08, 2023 |
|
#415: Etihad Guest - Powerful Propositions Building Emotional Loyalty (Short Summary Show)
|
Aug 07, 2023 |
|
#414: PetSmart Treats - Ranked One of America’s Best Loyalty Programs by Newsweek
|
Aug 02, 2023 |
|
#413: Top 30 Under 40 Loyalty Royalty - Joe Doran from Capillary Technologies
|
Aug 01, 2023 |
|
#412: Building Your Program's Profitability - Loyalty's Hidden Potential (Short Summary Show)
|
Jul 31, 2023 |
|
#411: McDonald's Rewards - Global Loyalty Insights
|
Jul 26, 2023 |
|
#410: Sam's Club Shows Success with Subscriptions
|
Jul 25, 2023 |
|
#409: The Boots Iconic "Advantage" Programme Implements New Strategies (Short Summary Show)
|
Jul 24, 2023 |
|
#408: Emirates Launches "Skywards Everyday" and shares its Latest Success Driving Loyalty
|
Jul 19, 2023 |
|
#407: Understanding Loyalty in Italy & Key Take-Outs from The European White Paper
|
Jul 18, 2023 |
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#406: The Methods and Importance Of Measuring The Value of Loyalty Marketing Investment ( Short Summary Show)
|
Jul 17, 2023 |
|
#405: Emarat Launches Emcan - A Loyalty Leader in the UAE's Fuel and Convenience Sector
|
Jul 12, 2023 |
|
#404: AAdvantage from American Airlines - Insight-led Innovation & Industry Leadership
|
Jul 11, 2023 |
|
#403: Loyalty Leads the Transformation of Albertsons (Short Summary Show)
|
Jul 10, 2023 |
|
#402: Giant Food Celebrates Its Award-Winning Loyalty Strategy
|
Jul 05, 2023 |
|
#401: Paula Thomas is in the Hot Seat, Sharing the Power of Content Marketing in Loyalty
|
Jul 04, 2023 |
|
#400: "For Love or Money" - Australian Consumer's Loyalty Perspectives For 2022 (Short Summary Show)
|
Jul 03, 2023 |
|
#399: Dubai Golf Shares * Viya* - A Lifestyle Platform Driving Loyalty for Golf, Dining & Entertainment
|
Jun 28, 2023 |
|
#398: The Loyalty Report 2023
|
Jun 27, 2023 |
|
#397: Leveraging the GHA "Discovery" Program To Drive Customer Loyalty for Independent Hotel Brands (Short Summary Show)
|
Jun 26, 2023 |
|
#396: Lakeshore Learning Materials - Rewarding Loyalty for Teachers and Parents
|
Jun 21, 2023 |
|
#395: Understanding Loyalty in Czech Republic & Key Take-Outs from The European White Paper
|
Jun 20, 2023 |
|
#394: Everyday Loyalty - Connecting Customers, Members and Merchants (Short Summary Show)
|
Jun 19, 2023 |
|
#393: Loyalty and Awards - Travel Loyalty Conference and Connecting in Brazil
|
Jun 14, 2023 |
|
#392: Leading Retail Loyalty Brand, TFG Delivers Real Personalisation
|
Jun 13, 2023 |
|
#391: Loyalty Insights from Asia - Speak Like a CEO (Short Summary Show)
|
Jun 12, 2023 |
|
#390: The Barbeque Legends Club - Helping Aussie's Barbeque Better
|
Jun 07, 2023 |
|
#389: Loyalty in Indonesia with GoTo Group - The Largest Digital Ecosystem in Indonesia.
|
Jun 06, 2023 |
|
#388: Relaunching The Shangri-La Hotel Rewards Program (Short Summary Show)
|
Jun 05, 2023 |
|
#387: Meet Mastercard - One of the World's Largest Loyalty Services Providers
|
May 31, 2023 |
|
#386: Partnerships and Personalising for Airline Loyalty Profitability
|
May 30, 2023 |
|
#385: Circle K's Award-Winning "PLAY or PARK" Programme in Ireland (Short Summary Show)
|
May 29, 2023 |
|
#384: Global Leaders Maintain Focus on Customers and Stakeholders
|
May 24, 2023 |
|
#383: TGI Fridays’ Strategic Focus On Loyalty: Fridays Rewards
|
May 23, 2023 |
|
#382: Loyalty Lessons from USA Convenience Chain Yesway (Short Summary Show)
|
May 22, 2023 |
|
#381: "Share" - The Multi Award-Winning Loyalty Programme from Majid Al Futtaim Group UAE
|
May 17, 2023 |
|
#380: Understanding Loyalty in Europe - Getting to know Samsung Members
|
May 16, 2023 |
|
#379: Mando-connect and YouGov Research on What Brits Want From Loyalty (Short Summary Show)
|
May 15, 2023 |
|
#378: Loyalty Strategy Insights for 2023 with Epsilon's Shannon Ottinger
|
May 10, 2023 |
|
#377: Loyalty Program Principles for Success and the Role of Loyalty Program Communications.
|
May 09, 2023 |
|
#376: Leveraging Known Customer Data to Acquire New Members (Short Summary Show)
|
May 08, 2023 |
|
#375: Loyalty Trends from the International Loyalty Award Finalists
|
May 03, 2023 |
|
#374: ASDA Rewards Delights UK Consumers with Its "Pounds Not Points" Proposition
|
May 02, 2023 |
|
#373: Circle K Subscription Loyalty for Car Wash (Short Summary Show)
|
May 01, 2023 |
|
#372: Epsilon Celebrates Recognition as a Leader in The Forrester Wave (tm) Loyalty Technology Solutions for Q1 2023
|
Apr 26, 2023 |
|
#371: Customer-Led Innovation and Entrepreneurship
|
Apr 25, 2023 |
|
#370: Loyalty Insights from Poland (Short Summary Show)
|
Apr 24, 2023 |
|
#369: Sally Beauty Shares A Focus on NPS and Diversity to Drive Customer Loyalty
|
Apr 19, 2023 |
|
#368: Coalition Loyalty - Dotz Brazil Celebrates 50 Million Members
|
Apr 18, 2023 |
|
#367: Virgin Red - The Red Thread Connecting the Virgin Brand Globally (Short Summary Show)
|
Apr 17, 2023 |
|
#366: How Enriching Your Data Can Transform Your Customer Loyalty with Cheetah Digital.
|
Apr 12, 2023 |
|
#365: Understanding Loyalty in Germany & Key Take-Outs from The European White Paper
|
Apr 11, 2023 |
|
#364: Air Canada’s Award-Winning Aeroplan Program (Short Summary Show)
|
Apr 10, 2023 |
|
#363: Leading Loyalty Insights from the USA
|
Apr 05, 2023 |
|
#362: Discovery Vitality: Behavioural Change Programme is resulting in Healthier Lifestyle through Generous Rewards
|
Apr 04, 2023 |
|
#361: Cathay Pacific’s Lifestyle & Wellness Innovations (Short Summary Show)
|
Apr 03, 2023 |
|
#360: Understanding Loyalty in Europe - The European Loyalty White Paper
|
Mar 29, 2023 |
|
#359: Live Limitless with ALL from Accor - Industry Leading Loyalty Insights from Mehdi Hemici
|
Mar 28, 2023 |
|
#358: Microsoft Rewards - Insights and Ideas (Short Summary Show)
|
Mar 28, 2023 |
|
#357: H & M - Driving Loyalty Both Globally & Locally for 150 Million Fashion Lovers
|
Mar 22, 2023 |
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#356: Global Loyalty Insights with Comarch's Wojciech Kempny
|
Mar 21, 2023 |
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#355: Points for Good - A Programme Enabling Points Exchange For Charitable Donations (Short Summary Show)
|
Mar 20, 2023 |
|
#354: Epsilon's Loyalty Index - Consumer Insights for the UAE
|
Mar 15, 2023 |
|
#353: Using Enterprise-Wide Data To Change The Business Of Retailing
|
Mar 14, 2023 |
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#352: Denmark's Salling Group - Highly Successful Customer Loyalty Program (Short Summary Show)
|
Mar 13, 2023 |
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#351: Loyalty and The Magic of Marketing with Rory Sutherland
|
Mar 08, 2023 |
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#350: Airline Loyalty Program Valuations with Evert de Boer
|
Mar 07, 2023 |
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#349: Are Subscription based programs the future for loyalty ? (Short Summary Show)
|
Mar 06, 2023 |
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#348: The Points Guy Highlights Customer's Loyalty Expectations and Needs
|
Mar 01, 2023 |
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#347: From Fans to Fanatics with Doug Glazer of Fanatics
|
Feb 28, 2023 |
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#346: Why FNB’s eBucks Program in South Africa is One of the Best Programs In The World? (Short Summary Show)
|
Feb 27, 2023 |
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#345: Loyalty and Customer Engagement Insights in APAC with Collinson Group
|
Feb 22, 2023 |
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#344: Retail Loyalty, Coalition Loyalty and Banking Loyalty Trends with Comarch's Piotr Kozlowski
|
Feb 21, 2023 |
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#343: Ideas for Airline Loyalty Professionals from Steve Hui, CEO, iFLYflat (Short Summary Show)
|
Feb 20, 2023 |
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#342: Helping Customers Choose Better - SAQ Shares Powerful Results Selling Wines, Beers and Spirits in Canada
|
Feb 15, 2023 |
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#341: Matahari Rewards, Indonesia’s Biggest Retail Loyalty Programme Reinvents Itself
|
Feb 14, 2023 |
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#340: Loyalty Insights from Italy, featuring Cristina Ziliani, Professor of Loyalty Marketing and CRM at the University of Parma (Short Summary Show)
|
Feb 13, 2023 |
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#339: Unlocking Irrational Loyalty
|
Feb 08, 2023 |
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#338 : Covid’s Aftermath, Customer Health and Customer-Based Forecasting with Daniel McCarthy of Emory University
|
Feb 07, 2023 |
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#337: Panera Bread Shares Subscription Insights - Its Powerful, Disruptive Approach to Customer Loyalty (Short Summary Show)
|
Feb 06, 2023 |
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#336: United States Soccer Federation Share the "Insiders’ Program" for Soccer Fans
|
Feb 01, 2023 |
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#335: Guest Host Announcement - Phil Rubin - USA Loyalty Industry Leader
|
Jan 31, 2023 |
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#334: Fred Reichheld - Loyalty Industry Legend Launches "Winning On Purpose - the Unbeatable Strategy of Loving Customers" (Short Summary Show)
|
Jan 30, 2023 |
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#333: Building Customer-Centric Brands, Sustainability and Loyalty in the UAE
|
Jan 25, 2023 |
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#332: The 2023 Consumer Trends Index from Cheetah Digital
|
Jan 24, 2023 |
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#331: Loyalty Trends, Gamification and Subscription with Epsilon's Vice President of Loyalty Strategy (Short Summary Show)
|
Jan 23, 2023 |
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#330: Star Alliance Goes from Strength to Strength
|
Jan 18, 2023 |
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#329: Dominos Pizza in Indonesia - A Truly Global Voice of Loyalty
|
Jan 17, 2023 |
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#328: Accor Hotels Live Limitless with Isabelle Birem (Short Summary Show)
|
Jan 16, 2023 |
|
#327: Costco Wholesale - Secrets of Success from this Multi-Billion-Dollar Retailer
|
Jan 11, 2023 |
|
#326: South Africa’s Most Used Loyalty Programme, Clicks ClubCard Raises the Loyalty Game - Hosted by Amanda Cromhout
|
Jan 10, 2023 |
|
#325: 7-Eleven with Raghu Mahadevan (Short Summary Show)
|
Jan 09, 2023 |
|
#324: International Loyalty Awards - Success Tips to Win
|
Jan 04, 2023 |
|
#323: Ikea Family - Beloved Retailer Shares Its Latest Loyalty Innovations
|
Jan 03, 2023 |
|
#322: Guest Host Announcement for 2023 - The Loyalty People
|
Jan 02, 2023 |
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#321: Falling in Love with Emirates - the "Skywards Freak" - a Platinum Passenger's Perspective.
|
Dec 28, 2022 |
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#320: GiveAMile - Funding Free Flights for Final Goodbyes
|
Dec 27, 2022 |
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#319: Arsenal Football Club's Loyalty Program (Short Summary Show)
|
Dec 26, 2022 |
|
#318: Maxol Shares Loyalty Insights as European Convenience Retailer of the Year
|
Dec 21, 2022 |
|
#317: Canada's Leading Lifestyle Rewards Program - Scene+
|
Dec 20, 2022 |
|
#316: Lessons in Loyalty from L'Oreal Luxe and Others (Short Show Summary)
|
Dec 19, 2022 |
|
#315: Loyalty Insights from Air France - KLM's Flying Blue Program
|
Dec 14, 2022 |
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#314: Loyalty in Luxury Hospitality with Iconic Dubai Brand - Jumeirah Group
|
Dec 13, 2022 |
|
#313: Emirates Airline - Driving Skywards Success (Short Summary Show)
|
Dec 12, 2022 |
|
#312: "KFC Rewards Arcade" - A Fun-Based Loyalty Strategy for Diners in the UK & Ireland
|
Dec 07, 2022 |
|
#311: Loyalty Leadership In a Crisis
|
Dec 06, 2022 |
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#310: Lessons from New Zealand's Phil Devlin - Loyalty Expert (Short Summary Show)
|
Dec 05, 2022 |
|
#309: The Future of Crypto Rewards - Research from the Loyalty Academy and Bakkt
|
Nov 30, 2022 |
|
#308: Rewards - Monetary or Non-Monetary? Insights from the Loyalty Science Lab
|
Nov 29, 2022 |
|
#307: Data Capture and Trust - Cheetah Digital's Approach
|
Nov 28, 2022 |
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#306: Canada's Changing Loyalty Market & Canadian Automobile Association Insights
|
Nov 23, 2022 |
|
#305: Changing Customer Loyalty - Insights Post Pandemic from Kobie Marketing
|
Nov 22, 2022 |
|
#304: Airline Loyalty Evolution with Comarch (Short Summary Show)
|
Nov 21, 2022 |
|
#303: Loyalty Insights from South Africa - 2022 Truth & Brandmapp Loyalty Whitepaper
|
Nov 16, 2022 |
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#302: BLAND Loyalty - Bridging the Gap between Brand and Loyalty Marketing
|
Nov 15, 2022 |
|
#301: Loyalty Partnerships - KLM and Air France Flying Blue Program (Short Summary Show)
|
Nov 15, 2022 |
|
#300: Air Asia Rewards Super App - Loyalty Insights from the World's Best Low-Cost Airline
|
Nov 09, 2022 |
|
#299: At The End of Every Data Point is a Human
|
Nov 08, 2022 |
|
#298: South African Loyalty Insights 2021 - Short Summary Show
|
Nov 07, 2022 |
|
#297: The Epsilon Loyalty Index - Consumer Loyalty Insights for Australian Brands
|
Nov 02, 2022 |
|
#296: The Role of Community, Social Consciousness and Neurodiversity in Loyalty.
|
Nov 01, 2022 |
|
#295: Secrets of Success for Subscription Loyalty (Short Summary Show)
|
Oct 31, 2022 |
|
#294: East v West - Fascinating Loyalty Program Insights from Asia - Courtesy of Comarch
|
Oct 26, 2022 |
|
#293: Reducing Churn in the Home Energy Sector with Genesis New Zealand
|
Oct 25, 2022 |
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#292: AA Smartfuel New Zealand (Short Summary Show)
|
Oct 24, 2022 |
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#291: My FedEx Rewards - A Powerful Differentiator in an Extremely Competitive Industry
|
Oct 19, 2022 |
|
#290: South African Loyalty Awards - Judges Share Insights and Best in Class KPI's
|
Oct 18, 2022 |
|
#289: Privacy, Data & GDPR Insights (Short Summary Show)
|
Oct 17, 2022 |
|
#288: Global Perspectives on Customer Loyalty with Capillary Technologies
|
Oct 12, 2022 |
|
#287: Crushing Churn & Creating Loyalty by Connecting with Customers
|
Oct 11, 2022 |
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#286: Bilt Rewards: Rewarding Home Renters (Short Summary Show)
|
Oct 10, 2022 |
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#285: Optimising Email Campaigns with AI and Machine Learning Insights
|
Oct 05, 2022 |
|
#284: Fuel Rewards from Shell - Award-Winning Loyalty Celebrates 10 Years Delighting Customers
|
Oct 04, 2022 |
|
#283: Livelo - The Leading Loyalty Program in Brazil - Short Show Summary
|
Oct 03, 2022 |
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#282: Ultamate Rewards from Ulta Beauty - A Key Differentiator in a Competitive Sector
|
Sep 28, 2022 |
|
#281: Sweatcoin Rewards Walking - Driving Health and Wealth Through Loyalty
|
Sep 27, 2022 |
|
#280: Shopping Mall Loyalty with Galerija Belgrade (Short Summary Show)
|
Sep 26, 2022 |
|
#279: Loyalty Insights, Successes and Trends with Epsilon
|
Sep 21, 2022 |
|
#278: MOL Group's Digital Transformation across Europe - Led by Loyalty
|
Sep 20, 2022 |
|
#277: Young Warriors Use Loyalty Levers for Maximum Impact (Short Summary Show)
|
Sep 19, 2022 |
|
#276: Childcare Saver Leverages Partners to Help Reduce the Cost of Childcare
|
Sep 14, 2022 |
|
#275: Gamification Guru Explains Psychological Drivers of Engagement
|
Sep 13, 2022 |
|
#274: The Loyalty Report 2021 (Short Summary Show)
|
Sep 12, 2022 |
|
#273: eCommerce Leader Leverages Loyalty to Drive Commercial Success
|
Sep 07, 2022 |
|
#272: Award Winning "MySchool MyVillage MyPlanet" Connects Transactional and Emotional Loyalty.
|
Sep 06, 2022 |
|
#271: The Role of Communications to Drive Loyalty - Short Summary Show
|
Sep 05, 2022 |
|
#270: Crypto-Based Rewards - Insights and Inspiration for Travel and Hospitality
|
Aug 31, 2022 |
|
#269: HEMA's Heritage and Values Drive Customer Loyalty
|
Aug 30, 2022 |
|
#268: Lessons from the Loyalty Science Lab - Short Summary Show
|
Aug 29, 2022 |
|
#267: Floor & Decor Shares the "Pro Premier Rewards" Program
|
Aug 24, 2022 |
|
#266: "Sleep Number" Leverages Loyalty to Drive Advocacy
|
Aug 23, 2022 |
|
#265: Greenbacks Loyalty Programme from Nedbank (Short Summary Show)
|
Aug 22, 2022 |
|
#264: Let's Talk Loyalty is 3 Years Old - Birthday NEWS Announcement
|
Aug 17, 2022 |
|
#263: Sharing Data, Sharing Ownership & Renting Fashion - New Models Driving Loyalty
|
Aug 16, 2022 |
|
#262: A Reality Check for Your Loyalty Program (Short Summary Show)
|
Aug 15, 2022 |
|
#261: Building Bilt Rewards from Strength to Strength
|
Aug 10, 2022 |
|
#260: Short Summary Show of Bart Demczuk Interview from Comarch Middle East
|
Aug 09, 2022 |
|
#259: eCommerce Excellence with Adore Beauty and Adore Society (Short Summary Show)
|
Aug 08, 2022 |
|
#258: Web 3.0, Crypto-currencies, Metaverse and NFT's - Loyalty Insights
|
Aug 03, 2022 |
|
#257: Airline Loyalty Programs - their Role, Positioning and Potential for Even Greater Profits
|
Aug 02, 2022 |
|
#256: Loyalty Innovation in Financial Services - Old Mutual Earns Loyalty by Educating
|
Aug 01, 2022 |
|
#255: The Loyalty Report 2022 - Essential Insights and Innovations for Loyalty Professionals
|
Jul 27, 2022 |
|
#254: Loyalty Innovation in the Railway Industry
|
Jul 26, 2022 |
|
#253: Human Psychology and It's Role in Loyalty Programmes
|
Jul 25, 2022 |
|
#252: The Irish Times, an Iconic Irish Brand, Wins Customer Loyalty through Innovation
|
Jul 20, 2022 |
|
#251: Digital Transformation with RSVP Rewards from the Sandman Hotel Group
|
Jul 20, 2022 |
|
#250: Star Alliance - Short Summary Show
|
Jul 18, 2022 |
|
#249: UAE Telecoms Giant "Etisalat" Leverages Customer Loyalty for Growth
|
Jul 13, 2022 |
|
#248: Leading Loyalty for Telecoms Giant Verizon
|
Jul 12, 2022 |
|
#247: Whatsapp and Card-Linking - Innovative Ideas for Loyalty Professionals (Short Summary Show)
|
Jul 11, 2022 |
|
#246: Getting Loyalty Unstuck in 2022
|
Jul 06, 2022 |
|
#245: Tupperware Leveraging Loyalty in Mexico
|
Jul 05, 2022 |
|
#244: IAG Loyalty - Powerful Propositions in Turbulent Times (Short Summary Show)
|
Jul 04, 2022 |
|
#243: How Can Loyalty Marketers Support Sustainability Goals?
|
Jun 29, 2022 |
|
#242: Driving Direct & Indirect Revenue from Loyalty Marketing - Insights from Epsilon’s Loyalty Labs
|
Jun 28, 2022 |
|
#241: Payback Germany - A World Famous Coalition Program (Short Summary Show)
|
Jun 27, 2022 |
|
#240: Collinson's Daniel Cantorna Shares Loyalty Insights and Innovation from the Asia Pacific Region
|
Jun 22, 2022 |
|
#239: Hong Kong's Leading Loyalty & Lifestyle Platform - Yuu Rewards
|
Jun 21, 2022 |
|
#238: Cookies Causing Chaos - with Epsilon's Elliott Clayton (Short Summary Show)
|
Jun 20, 2022 |
|
#237: Del Yeah Rewards: Del Taco's Key Component for Business Growth
|
Jun 15, 2022 |
|
#236: David’s Bridal - The World's First "Crowdsourced " Loyalty Program
|
Jun 14, 2022 |
|
#235: Subscriptions Driving Restaurant Loyalty in South Africa
|
Jun 13, 2022 |
|
#234: Driving Loyalty in Convenience Retail with Sheetz USA
|
Jun 08, 2022 |
|
#233: Etihad Guest - Powerful Propositions Building Emotional Loyalty
|
Jun 07, 2022 |
|
#232: Innovation in China with Lagardère Travel Retail (Short Summary Show)
|
Jun 06, 2022 |
|
#231: Building Your Program's Profitability - Loyalty's Hidden Potential
|
Jun 01, 2022 |
|
#230: The Boots Iconic "Advantage" Programme in the UK Celebrates Its 25th Birthday
|
May 31, 2022 |
|
#229: Coalition Loyalty in Colombia (Short Summary Show)
|
May 30, 2022 |
|
#228: Loyalty Insights from IAG Loyalty
|
May 25, 2022 |
|
#227: Measuring the Value of Loyalty Marketing Investment with Epsilon
|
May 24, 2022 |
|
#226: Virgin Red - Where Customers Genuinely Come First (Short Summary Show)
|
May 23, 2022 |
|
#225: Insights from the "2022 Global Report on Loyalty Marketing & Rewards Programs"
|
May 18, 2022 |
|
#224: Celebrating the Freddie Awards - The "Oscars" of Travel Loyalty
|
May 17, 2022 |
|
#223: Announcing - The Winner of the Loyalty Academy Scholarship is ...
|
May 16, 2022 |
|
#222: Loyalty Leads the Transformation of Albertsons
|
May 11, 2022 |
|
#221: What We've Learned About Loyalty
|
May 10, 2022 |
|
#220: Aviation Loyalty Program Insights with Evert de Boer (Short Summary Show)
|
May 09, 2022 |
|
#219: "For Love or Money" - Australian Consumer's Loyalty Perspectives For 2022
|
May 04, 2022 |
|
#218: Anantara, Avani, Kempinski - Leveraging the GHA "Discovery" Program To Drive Customer Loyalty for Independent Hotel Brands
|
May 03, 2022 |
|
#217: Insights on Loyalty Innovation with Epsilon (Short Summary Show)
|
May 02, 2022 |
|
#216: Everyday Loyalty - Connecting Customers, Members and Merchants
|
Apr 27, 2022 |
|
#215: Loyalty Insights from Asia - Speak Like a CEO
|
Apr 26, 2022 |
|
#214: ENOC's Successful Loyalty Program in the UAE (Short Summary Show)
|
Apr 25, 2022 |
|
#213: Relaunching The Shangri-La Hotel Rewards Program
|
Apr 20, 2022 |
|
#212: Circle K's Award-Winning "PLAY or PARK" Programme in Ireland
|
Apr 19, 2022 |
|
#211: Loyalty Programme Liability Modeling (Short Summary Show)
|
Apr 18, 2022 |
|
#210: Digital Consumer Trends for 2022
|
Apr 13, 2022 |
|
#209: Loyalty & Awards Conference News for Travel Loyalty Professionals
|
Apr 12, 2022 |
|
#208: Keeping Customers Happy and Engaged (Short Summary Show)
|
Apr 11, 2022 |
|
#207: The "Australian Loyalty Association" Expands and Partners with "Let's Talk Loyalty"
|
Apr 06, 2022 |
|
#206: Global Loyalty Academy Workshops in 2022 and FREE Competition to Win
|
Apr 05, 2022 |
|
#205: Loyalty Insights from the IKEA Family Club (Short Summary Show)
|
Apr 04, 2022 |
|
#204: Loyalty Lessons from "USA Convenience Chain of the Year" - Yesway
|
Mar 30, 2022 |
|
#203: Groundbreaking Research on What Brits Want From Loyalty
|
Mar 29, 2022 |
|
#202: Loyalty Insights from Scandinavia (Short Summary Show)
|
Mar 28, 2022 |
|
#201: Leveraging Known Customer Data to Acquire New Members
|
Mar 23, 2022 |
|
#200: Circle K's Subscription Car Wash Loyalty Programme
|
Mar 22, 2022 |
|
#199: Loyalty Ideas for Small Companies by Creating Customer Connections (Short Summary Show)
|
Mar 21, 2022 |
|
#198: Driving Loyalty Beyond Cookies with Loyalty Expert Billy Loizou
|
Mar 16, 2022 |
|
#197: Loyalty Insights from Poland
|
Mar 15, 2022 |
|
#196: Loyalty Statistics and KPI's for Success (Short Summary Show)
|
Mar 14, 2022 |
|
#195: Virgin Red - The Red Thread Connecting the Virgin Brand Globally
|
Mar 09, 2022 |
|
#194: Air Canada’s Award-Winning Aeroplan Program
|
Mar 08, 2022 |
|
#193: Asia Miles Insights from Cathay Pacific Airways (Short Summary Show)
|
Mar 07, 2022 |
|
#192: Talking Loyalty with Tom Peace of The Loyalty People
|
Mar 02, 2022 |
|
#191: Let's Talk Loyalty Bonus Episode - Show Update
|
Mar 01, 2022 |
|
#190: Customer-Based Corporate Valuation with Professor Daniel McCarthy (Short Summary Show)
|
Feb 28, 2022 |
|
#189: Cathay Pacific Airways Launches Lifestyle & Wellness Innovations
|
Feb 23, 2022 |
|
#188: VodaBucks: Loyalty Programme of South Africa’s Vodacom Group (Short Summary Show)
|
Feb 21, 2022 |
|
#187: Microsoft Rewards - Insights and Ideas
|
Feb 16, 2022 |
|
#186: Loyalty Programmes as Media Owners (Short Summary Show)
|
Feb 14, 2022 |
|
#185: Create Emotional Loyalty With Points For Good
|
Feb 09, 2022 |
|
#184: Hong Kong's Groundbreaking Yuu Rewards, A Hong Kong Coalition Loyalty Program (Short Summary Show)
|
Feb 07, 2022 |
|
#183: Denmark's Salling Group Customer Program's Highly Successful Launch
|
Feb 02, 2022 |
|
#182: BP Fueling Customer Loyalty Around the World (Short Summary Show)
|
Jan 31, 2022 |
|
#181: International Loyalty Awards 2022
|
Jan 26, 2022 |
|
#180: Loyalty Partner Insights from Epsilon’s Tamara Oliverio and Julie Smith (Short Summary Show)
|
Jan 24, 2022 |
|
#179: Irish Loyalty Summit and Awards 2022
|
Jan 19, 2022 |
|
#178: Loyalty Partner Insights from Comarch’s Sidney Dunn (Short Summary Show)
|
Jan 17, 2022 |
|
#177: Subscription Programmes as a Must-Have Tool for Brand Success
|
Jan 12, 2022 |
|
#176: Award-Winning Coalition Loyalty Program in Mauritius (Short Summary Show)
|
Jan 10, 2022 |
|
#175: eBucks South Africa Wins Best Loyalty Programme of the Year 2021 AGAIN!
|
Jan 05, 2022 |
|
#174: UK Travel Loyalty Expert Insights from "Head for Points" (Short Summary Show)
|
Jan 03, 2022 |
|
#173: Education and Inspiration - Ideas for Airline Loyalty Professionals
|
Dec 30, 2021 |
|
#172: Vodafone's Very Me Programme - Partnerships Loyalty Strategy (Short Show Summary)
|
Dec 27, 2021 |
|
#171: Loyalty Insights from Italy
|
Dec 22, 2021 |
|
#169: Panera Bread Shares Subscription Insights - its Powerful, Disruptive Approach to Customer Loyalty.
|
Dec 15, 2021 |
|
#168: Shell Shares Key Insights for it's award-winning UK & China Programmes (Show Summary)
|
Dec 13, 2021 |
|
#167: Fred Reichheld - Loyalty Industry Legend - Launches "Winning On Purpose - the Unbeatable Strategy of Loving Customers"
|
Dec 08, 2021 |
|
#166: Community, Connection and Neuro-Diversity - Loyalty-led Marketing with Dr Chris Arnold (Short Summary Show)
|
Dec 06, 2021 |
|
#165: 2022 Loyalty Trends, Gamification and Subscription with Epsilon's Vice President of Loyalty Strategy
|
Dec 01, 2021 |
|
#164: Loyalty Magazine Awards - now the International Loyalty Awards (Short Show Summary)
|
Nov 29, 2021 |
|
#163: Accor's Live Limitless Programme Focuses on Passion and Partnerships
|
Nov 24, 2021 |
|
#162: KPMG Consumer Research Post-Covid Priorities (Short Summary Show)
|
Nov 22, 2021 |
|
#161: 7-Eleven Shares Secrets to Success & Driving Loyalty with 7REWARDS.
|
Nov 17, 2021 |
|
#160: Let's Talk Loyalty's First Birthday Episode (Short Show Summary)
|
Nov 15, 2021 |
|
#159: Sports Loyalty - Innovation with UK Premier League Football Club Launch of "My Arsenal Rewards"
|
Nov 10, 2021 |
|
#158: Effortless and Emotional Loyalty Concepts from Etihad Guest (Short Show Summary)
|
Nov 08, 2021 |
|
#157: L'Oreal, Wyndham Hotels and Toys R Us - Loyalty Insights with Alyssa Callahan
|
Nov 03, 2021 |
|
#156: Kimpton Hotels Loyalty Insights with Shirley King (Short Summary Show)
|
Nov 01, 2021 |
|
#155: Emirates Skywards - Driving Success Through Personalisation, Partners & New Propositions
|
Oct 27, 2021 |
|
#154: Dell's Advantage Loyalty Program (Short Summary Show)
|
Oct 25, 2021 |
|
#153: New Zealand Loyalty Expert Shares Exciting Airline & Grocery Loyalty Insights
|
Oct 20, 2021 |
|
#152: Expert Insights from a Loyalty Leader in India (Short Summary Show)
|
Oct 18, 2021 |
|
#151: Connecting with Customers through Compelling Content & Experiences
|
Oct 13, 2021 |
|
#150: Subscription Loyalty - Lessons and Insights (Short Summary Show)
|
Oct 11, 2021 |
|
#149: Creative Airline Loyalty Concepts from Comarch - Prepaid, Subscription or Unlimited Travel?
|
Oct 06, 2021 |
|
#148: B2B Loyalty and Case Studies (Short Show Summary)
|
Oct 04, 2021 |
|
#147: Flying Blue from Air France KLM Group - Loyalty & Partnerships Insights
|
Sep 29, 2021 |
|
#146: Loyalty Leadership with Bain & Company's Rob Markey (Short Show Summary)
|
Sep 27, 2021 |
|
#145: South African Consumer Loyalty Insights 2021
|
Sep 22, 2021 |
|
#144: Bryan Pearson of LoyaltyOne Former CEO - Short Summary Show
|
Sep 20, 2021 |
|
#143: Subscription (Paid) Loyalty in Hotels, Coffee Chains and Airlines - What's Working?
|
Sep 15, 2021 |
|
#142: An Innovative Loyalty Model from Wharton's Professor of Marketing, Peter Fader (Short Summary Show)
|
Sep 13, 2021 |
|
#141: Loyalty Excellence and Innovation with AA Smartfuel New Zealand
|
Sep 08, 2021 |
|
#140: Sky VIP Loyalty Programme in the UK (Short Show Summary)
|
Sep 06, 2021 |
|
#139: Data Laws and Data and Privacy Health Checks for Loyalty Professionals
|
Sep 01, 2021 |
|
#138: ebookers.com - Online Travel Agency Loyalty (Short Summary Show)
|
Aug 30, 2021 |
|
#137: TWO YEAR ANNIVERSARY - Let's Talk Loyalty Celebrates with The Wise Marketer and Loyalty Academy
|
Aug 25, 2021 |
|
#136: Return on Loyalty (Short Summary Show)
|
Aug 23, 2021 |
|
#135: Loyalty Industry Innovation - RENT Should Be Rewarding
|
Aug 18, 2021 |
|
#134: Rakuten Rewards (Short Show Summary)
|
Aug 16, 2021 |
|
#133: Livelo's Loyalty Leadership in Brazil
|
Aug 11, 2021 |
|
#132: What the Brits Want from Loyalty (Short Summary Show)
|
Aug 09, 2021 |
|
#131: Luxury Shopping Centre Loyalty Launch - Galerija Belgrade (Serbia)
|
Aug 04, 2021 |
|
#130: 119 Loyalty Ideas to Beat Covid - 19 (Short Summary)
|
Aug 02, 2021 |
|
#129: Leveraging Loyalty Levers to Support COVID Education and Action in India
|
Jul 29, 2021 |
|
#128: American Airlines & AAdvantage Loyalty Insights (Short Summary Show)
|
Jul 26, 2021 |
|
#127: "The Loyalty Report 2021" with Bond Brand Loyalty
|
Jul 21, 2021 |
|
#126: Loyalty Insights from Epsilon (Short Show Summary)
|
Jul 19, 2021 |
|
#125: The Power of Podcasting to Drive Loyalty
|
Jul 14, 2021 |
|
#124: Bringing Global Loyalty Innovation to Australia (Summary Show)
|
Jul 12, 2021 |
|
#123: Bonus Episode - Epsilon Personalive Podcast
|
Jul 08, 2021 |
|
#122: Loyalty Science Lab Insights
|
Jul 07, 2021 |
|
#121: Five UK Consumer Trends to Watch (Short Summary Show)
|
Jul 06, 2021 |
|
#120: Innovative Ideas Driving Banking Loyalty in South Africa
|
Jun 30, 2021 |
|
#119: Loyalty in the Luxury Sector (Short Summary Show)
|
Jun 28, 2021 |
|
#118: Secrets to Loyalty Success with Collinson's Priyanka Lakhani
|
Jun 23, 2021 |
|
#117: Covid Drives Digital Transformation (Short Summary Show)
|
Jun 21, 2021 |
|
#116: Leveraging Loyalty to Build Your Brand with Epsilon's Paul Davies
|
Jun 16, 2021 |
|
#115: Loyalty Research and Insights from South Africa
|
Jun 14, 2021 |
|
#114 - Does Your Loyalty Programme Need a Reality Check?
|
Jun 09, 2021 |
|
#113: Flybuys - Loyalty Lessons from Australia's Most Popular Loyalty Programme
|
Jun 07, 2021 |
|
#112: Loyalty Challenges and Trends with Comarch's Bart Demczuk
|
Jun 02, 2021 |
|
#111: Skywards Insights - Expansion and Inspiration Pre-Covid
|
May 31, 2021 |
|
#110: For Love or Money? Australian Loyalty Perspectives 2021 with Adam Posner
|
May 26, 2021 |
|
#109: Let's Talk Loyalty Partners with The Wise Marketer
|
May 24, 2021 |
|
#108: Australian eCommerce Loyalty with Adore Beauty
|
May 19, 2021 |
|
#107: Using Loyalty Levers for a Higher Purpose
|
May 17, 2021 |
|
#106: Intense Competition Driving Loyalty Innovation by South Africa's Old Mutual
|
May 12, 2021 |
|
#105: Creating Customer Loyalty Through CX Excellence
|
May 10, 2021 |
|
#104: Australian Loyalty Expertise with Sarah Richardson, Founder of the Australian Loyalty Association
|
May 05, 2021 |
|
#103: Movies, Music and Sport - Passion Points to Drive Loyalty
|
May 03, 2021 |
|
#102: The Science & Psychology of Human Engagement for Customer Loyalty
|
Apr 28, 2021 |
|
#101: How You Can Leverage Independent Loyalty Experts for Your Loyalty Programme
|
Apr 26, 2021 |
|
#100: Star Alliance's Latest Loyalty Insights, Ideas and Innovation
|
Apr 21, 2021 |
|
#99: Paula's Predictions for Loyalty Marketing in 2020 - Summary Show
|
Apr 19, 2021 |
|
#98: Innovative Technology Driving Loyalty - Whatsapp, Voice Marketing & Payment-led Loyalty
|
Apr 14, 2021 |
|
#97: South African Loyalty Insights with Loyalty Expert - Deon Olivier
|
Apr 12, 2021 |
|
#96: IAG Loyalty Shares New Trends including eStore, new Banking Propositions and Employee Loyalty
|
Apr 07, 2021 |
|
#95: British Gas Rewards - Summary of Insights from this Award-Winning Loyalty Programme
|
Apr 05, 2021 |
|
#94: Global Coalition Loyalty Insights with Payback's CEO Bernhard Brugger
|
Mar 31, 2021 |
|
#93: KPMG and The Truth About Customer Loyalty
|
Mar 29, 2021 |
|
#92: The Increasing Importance of Loyalty in a Changing Media Landscape with Epsilon
|
Mar 24, 2021 |
|
#91: British Airways - Summary of Insights from Loyalty Manager Niall Rooney
|
Mar 22, 2021 |
|
#90: Subscription Innovation Driving Restaurant Loyalty in South Africa
|
Mar 17, 2021 |
|
#89: Introduction to Earth Rewards - A Loyalty Solution for the Environment
|
Mar 15, 2021 |
|
#88: Loyalty Innovation in China with Lagardère Travel Retail
|
Mar 10, 2021 |
|
#87: Roma Football Club Connects with Loyal Fans
|
Mar 08, 2021 |
|
#86: Coalition Loyalty in Colombia with Puntos Colombia
|
Mar 03, 2021 |
|
#85: Why Loyalty Programs Fail - Summary Episode
|
Mar 01, 2021 |
|
#84: Virgin Red Loyalty Programme Launches in the UK
|
Feb 24, 2021 |
|
#83: Summary of Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard
|
Feb 22, 2021 |
|
#82: Global Airline Loyalty Programme Insights with Evert de Boer
|
Feb 17, 2021 |
|
#81: Let's Talk a LITTLE Loyalty - Summary of Interview with Loyalty Expert: Leanne Papaioannou
|
Feb 15, 2021 |
|
#80: Loyalty Trends in APAC by Epsilon's Ashish Sinha
|
Feb 10, 2021 |
|
#79: Let's Talk a LITTLE Loyalty - Summary of Loyalty Success and Storytelling in South Africa
|
Feb 08, 2021 |
|
#78: Yes Rewards from ENOC - Fuel, Food & Convenience Loyalty in UAE
|
Feb 03, 2021 |
|
#77 - Let's Talk a LITTLE Loyalty - Award-winning Loyalty Insights from the Middle East
|
Feb 01, 2021 |
|
#76: Loyalty Programme Liability Management - Len Llaguno, Founder of Kyros Insights
|
Jan 27, 2021 |
|
#75: Let's Talk a LITTLE Loyalty - Summary of Interview with Mike Atkin - The Loyalty Guru
|
Jan 25, 2021 |
|
#74: Australian Consumer Loyalty Research - Mark James CEO Customology
|
Jan 20, 2021 |
|
#73: Let's Talk a LITTLE Loyalty - Summary of 3Plus Telecom Loyalty Programme in Ireland
|
Jan 19, 2021 |
|
#72: Global Predictions for Loyalty Marketing in 2021
|
Jan 13, 2021 |
|
#71: Let's Talk a Little Loyalty - Raymond Rewards India
|
Jan 11, 2021 |
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#70: Ikea Family Club with Aaron Mitchell - Global VP Loyalty
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Jan 06, 2021 |
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#69: Let's Talk A Little Loyalty - Introduction
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Jan 04, 2021 |
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#68: Mindful Marketing & Loyalty Insights from Scandinavia.
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Dec 30, 2020 |
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#67: Loyalty for Small Companies - Driving Lucrative Loyalty
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Dec 23, 2020 |
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#66: Loyalty Statistics & Loyalty Programme Performance in India - What Does Success Look Like
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Dec 16, 2020 |
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#65: Paul Smitton talks Asia Miles, Innovative Ideas in Airline Loyalty and Preparing for Travel's Inevitable Rebound
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Dec 09, 2020 |
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#64: Customer Based Corporate Valuation - Daniel McCarthy of Emory University
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Dec 02, 2020 |
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#63: Vodacom South Africa Launches Vodabucks
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Nov 25, 2020 |
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#62: The Value of Loyalty Members as a Media Asset
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Nov 18, 2020 |
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#61: Yuu Rewards, Hong Kong's New Coalition Programme
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Nov 11, 2020 |
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#60: BP Discusses Driving Loyalty in Fuel & Convenience Globally
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Nov 04, 2020 |
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#59: Epsilon Talks 121 Loyalty, Contactless Loyalty and Emotional Loyalty
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Oct 28, 2020 |
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#58: Global Loyalty Insights from Comarch's Sidney Dunn
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Oct 21, 2020 |
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#57: Award-winning loyalty programme in Mauritius - Wiiv Rewards
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Oct 14, 2020 |
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#56: Head for Points - Interview with the UK's leading website for frequent flyers
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Oct 07, 2020 |
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#55: Vodafone UK's Loyalty Programme - Very Me Rewards with Camilo Courtenay
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Sep 30, 2020 |
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#54: The Role of Simplicity in Driving Customer Loyalty - B2B Marketer of the Year - Margaret Molloy
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Sep 23, 2020 |
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#53: Driving Loyalty in Shell worldwide - Pavel Los shares insights on his award-winning loyalty programmes
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Sep 16, 2020 |
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#52: Connecting with Community for Local Loyalty - with Dr Chris Arnold
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Sep 09, 2020 |
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#51: The Loyalty Magazine Awards
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Sep 02, 2020 |
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#50: KPMG Customer Research - Connecting with The New Customer
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Aug 26, 2020 |
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#49: ONE YEAR BIRTHDAY - Let's Talk Loyalty - Loyalty Academy Competition
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Aug 19, 2020 |
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#48: Etihad Guest - Loyalty Insights from Etihad Airways
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Aug 12, 2020 |
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#47: Shirley King - Loyalty Program Manager, IHG Rewards Club & Kimpton Inner Circle
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Aug 05, 2020 |
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#46: Dell's Global Loyalty Lead - Exploring Gamification
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Jul 29, 2020 |
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#45: Loyalty Insights from India - Customer Strategy Network - Kunal Mohiuddin
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Jul 22, 2020 |
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#44: Leveraging Subscriptions to Create the Ultimate Loyalty
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Jul 15, 2020 |
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#43: Loyalty Marketing in B2B & Concepts Post-Covid - Dr David Cox
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Jul 08, 2020 |
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#42: Loyalty Leadership using NPS and Customer Lifetime Value - with Rob Markey, Bain & Company
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Jul 01, 2020 |
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#41: Bryan Pearson - Loyalty Personality of the Year and LoyaltyOne former CEO
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Jun 24, 2020 |
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#40: Loyalty Lessons From Wharton School's Professor of Marketing
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Jun 17, 2020 |
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#39: Sky VIP UK with Head of Customer Loyalty, Rob Chandler
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Jun 10, 2020 |
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#38: ebookers Bonus+ Rewards Programme
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Jun 03, 2020 |
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#37: A Compelling Concept - Return on Loyalty
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May 27, 2020 |
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#36: Rakuten Rewards
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May 20, 2020 |
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#35: What the Brits Want From Loyalty
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May 13, 2020 |
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#34: 119 Customer Loyalty Ideas to beat COVID-19
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May 06, 2020 |
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#33: Loyalty Insights from Epsilon
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Apr 29, 2020 |
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#32: AAdvantage - Caring for Loyal Customers through Challenging Times.
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Apr 22, 2020 |
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#31: Innovative Ideas and Emerging Tech in Loyalty
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Apr 15, 2020 |
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#30: (Before Covid 19) Five UK Trends for 2020
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Apr 08, 2020 |
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#29: Rewarding Loyalty with Luxury Experiences.
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Apr 01, 2020 |
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#28: Corona Virus Challenges - Solutions for Convenience Retailers
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Mar 25, 2020 |
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#27: Customer Loyalty and Landscape Research - South African Insights
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Mar 18, 2020 |
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#26: Australia’s Favourite Loyalty Programme - flybuys – 5 Lessons Learned in 25 Years
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Mar 11, 2020 |
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#25: Skywards - Loyalty Programme for Emirates and Fly Dubai - Interview with Dr Nejib Ben Khedher
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Mar 04, 2020 |
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#24: Loyalty Academy and The Wise Marketer - Partnership Announcement
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Feb 26, 2020 |
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#23: Dan Gipple on Leveraging Loyalty Psychology to Drive Social Change.
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Feb 20, 2020 |
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#22: Driving Loyalty Using CX or "Customer Experience" Mindset
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Feb 13, 2020 |
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#21: Loyalty Lessons from Australia
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Feb 05, 2020 |
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#20: Leveraging customer passions for your loyalty programme.
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Jan 29, 2020 |
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#19: Loyalty Experts Worldwide - An Interview with the "Customer Strategy Network"
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Jan 22, 2020 |
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#18: Trends in Loyalty - My Predictions for 2020
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Jan 15, 2020 |
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#17: Deon Olivier Discusses Fuel Loyalty, Health Insurance Loyalty and Propositions for Financial Services Loyalty
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Jan 08, 2020 |
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#16: British Gas Rewards - Award Winning Loyalty Programme
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Dec 18, 2019 |
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#15: KPMG Global Report - The Truth About Customer Loyalty
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Dec 11, 2019 |
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#14: British Airways Executive Club - Airline Loyalty Insights
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Dec 04, 2019 |
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#13: Earth Rewards - A Loyalty Solution for the Environment
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Nov 27, 2019 |
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#12: Award-winning Loyalty in Italy - AS Roma and Advice Group
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Nov 20, 2019 |
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#11: Why Loyalty Programs Fail - FREE Report
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Nov 13, 2019 |
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#10: Loyalty in 7-Eleven Denmark with Managing Director Jesper Østergaard
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Nov 06, 2019 |
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#9: 7 Lessons from 7 Loyalty Experts
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Oct 30, 2019 |
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#8: Lessons from a Loyalty Expert: Leanne Papaioannou
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Oct 23, 2019 |
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#7: Award-winning Loyalty Success and Storytelling in South Africa
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Oct 16, 2019 |
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#6: Driving Loyalty Through Charity
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Oct 09, 2019 |
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#5: Award-winning Loyalty - Insights from the Middle East
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Oct 02, 2019 |
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#4: The Loyalty Guru - An Interview with Mike Atkin
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Sep 25, 2019 |
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#3: Award-Winning Loyalty in Ireland
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Sep 17, 2019 |
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#2: Award-winning Insights from India - Sanjeev Nichani, Raymond Rewards
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Sep 06, 2019 |
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#1: Let's Talk Loyalty
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Aug 22, 2019 |