The Loyalty Minute
By Rob Gallo
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Image by Rob Gallo
Category: Marketing
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Subscribers: 1
Reviews: 0
Episodes: 117
Description
One Podcast, Two Styles:
1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty.
2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty.
For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
| Episode | Date |
|---|---|
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Episode 119 - (Interview) with Sheila Butler - Founder and CMO of Butler Marketing Group
|
Aug 25, 2023 |
|
Episode 118 (Interview) with Dan Kustelski - Co-Founder of Chalkline
|
Jul 17, 2023 |
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Episode 116 - (Interview) with Lee-Ann Johnston - Founder of AffiliateINSIDER
|
Dec 08, 2022 |
|
Episode 115 - (Interview) with John Bertino - Owner and Founder of The Agency Guide
|
Sep 16, 2022 |
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Episode 114 - (Interview) With Nick Ewen - Director of Content for The Points Guy
|
Aug 25, 2022 |
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Episode 113 - (Interview) with Kate DiLeo - Brand Architect and Author
|
Jul 04, 2022 |
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Episode 112 - (Interview) with Lisa Routel - Marketing Strategy Lead for Verizon
|
Jun 30, 2022 |
|
Episode 111 - (Interview) With Prashant Fuloria - CEO of Fundbox
|
Jun 27, 2022 |
|
Episode 110 - (Interview) with Zachary Slingsby - Founder of Human Factor Media
|
Jun 09, 2022 |
|
Episode 109 - (Interview) with Jonathan Shroyer - Chief Customer Experience Innovation Officer of Arise Virtual Solutions
|
Jun 06, 2022 |
|
Episode 108 (Interview) with John Nantz - Founder and Strategy Consultant at Redwood Advisors
|
Jun 02, 2022 |
|
Episode 107 (Interview) with Bobby Gillespie Founder and Principal at Propr Design
|
May 30, 2022 |
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Episode 106 (Interview) With Brandon Ehrhardt - Senior Director of Partner Programs at Expedia Group
|
May 26, 2022 |
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Episode 105 - (Interview) with Michael Rasile - Affiliate Marketing Coordinator at Caesars Sportsbook
|
Apr 19, 2022 |
|
Episode 104 - (Interview) With Peter Voss - CEO at Aigo.ai
|
Jan 21, 2022 |
|
Episode 103 - (Interview) With Paul Rutter - Customer Experience Expert
|
Nov 18, 2021 |
|
Episode 102 - (Interview) with Marc Gutman - Founder of Wildstory
|
Nov 05, 2021 |
|
Episode 101 - (Interview) With Ian Bower - Founder of Graphic Rhythm
|
Oct 21, 2021 |
|
Episode 100 - (Interview) With Michael Epstein - Investor and Principal at PostPilot
|
Oct 07, 2021 |
|
Episode 99 - (Interview) with Meghan Lynch - CEO of Six-Point Creative
|
Oct 02, 2021 |
|
Episode 98 - (Interview) With Ajay Row - Loyalty Program Expert and Entrepreneur
|
Sep 30, 2021 |
|
Episode 97 - (Interview) With Ben Worthen - CEO of Message Lab
|
Sep 27, 2021 |
|
Episode 96 - (Interview) with John Wickes - Director of National Marketing - Station Casinos
|
Sep 24, 2021 |
|
Episode 95 - (Interview) with Mark Donnigan - Virtual CMO for Startup Companies
|
Sep 05, 2021 |
|
Episode 94 - (Interview) With Mickie Kennedy - Founder and President of eReleases
|
Sep 03, 2021 |
|
Episode 93 - (Interview) With Meredith Kalalher - Small Business Marketing Expert
|
Sep 01, 2021 |
|
Episode 92 - (Interview) With Bob Macdonald - CEO Of Bond Brand Loyalty
|
Aug 27, 2021 |
|
Episode 91 - (Interview) With Denise Blasevick - CEO of The S3 Agency
|
Aug 20, 2021 |
|
Episode 90 - (Interview) With Guy Bauer - Founder and Creative Director at Umault
|
Jul 30, 2021 |
|
Episode 89 - (Interview) With Ryan Condie, Small Business Owner & Podcast Host of Let’s Buy a Business
|
Jul 26, 2021 |
|
Episode 88 - (Interview) With Aaron McLean - Chief Marketing Officer at Stuzo
|
Jun 28, 2021 |
|
Episode 87 - (Interview) With Animesh Ghosh - Founder and CEO of KornChain
|
Jun 24, 2021 |
|
Episode 86 - Interview with Ryan Cotes - Director of Digital Services and Partner at Ballantine
|
Mar 29, 2021 |
|
Episode 85 (Interview) With Phil Rubin - SVP Strategic Partnerships at Bond Brand Loyalty
|
Dec 22, 2020 |
|
Episode 73 - (Interview) With Jamie Russo VP of Loyalty Programs and Customer Engagement For Choice Hotels
|
Dec 18, 2020 |
|
Episode 84 - (Interview) with Marc Berman - CEO of The Mallett Group
|
Nov 20, 2020 |
|
Episode 83 - (Interview) With Ken Cohn - CMO Of CbdMD
|
Sep 29, 2020 |
|
Episode 82 - (Interview) With Gunter Phau - Founder and CEO of Stuzo
|
Sep 24, 2020 |
|
Episode 81 - (Interview) with Kim Freer - CMO of Yoshinoya Japanese Kitchen
|
Sep 11, 2020 |
|
Episode 80 - (Interview) With Danielle Brown the CMO of Points International
|
Aug 27, 2020 |
|
Episode 79 - (Interview) with Jonathan Silver - CEO of Affinity Solutions
|
Aug 21, 2020 |
|
Episode 78 - (Interview) With Carlos Dunlap-Beard - VP Of Loyalty Solutions At Clarus Commerce
|
Aug 20, 2020 |
|
Episode 77 (Interview) With Laura Rea Dickey, CEO of Dickey's Barbecue Barbecue Pit
|
Jul 28, 2020 |
|
Episode 76 (Interview) With Adam Fox - Director of Digital Experience for QDOBA Mexican Eats
|
Jul 20, 2020 |
|
Episode 75 - (Interview) With CJ Ramirez - SVP of Marketing for Dog Haus
|
Jul 17, 2020 |
|
Episode 74 - (Interview) With Mark Johnson - CEO & CMO of Loyalty 360
|
Jul 01, 2020 |
|
Episode 72 - (Interview) With Prateek Dayal Chief Strategy Officer of Aqilliz
|
Jun 13, 2020 |
|
Episode 71 – (Interview) With Bram Hechtkopf – CEO of Kobie Marketing
|
Jun 08, 2020 |
|
Episode 70 - Sephora Updates Its Beauty Insider Loyalty Program
|
Jun 05, 2020 |
|
Episode 69 - (Interview) With Michael Huard, A Content Marketing Manager At Iterable
|
May 21, 2020 |
|
Episode 68 - (Interview) With Maraina Ruppert - Manager of Loyalty Marketing for Choice Hotels
|
May 14, 2020 |
|
Episode 67 - (Interview) With Dr Jodi Berg President and CEO of Vitamix
|
Apr 30, 2020 |
|
Episode 66 - (Interview) With Drew Howell, VP of Brand Solutions and Alliances at Bumped
|
Apr 24, 2020 |
|
Episode 65 - (Interview) With Richard Jones - CMO of Cheetah Digital
|
Apr 14, 2020 |
|
Episode 64 - (Interview) With Luke Peters - CEO of NewAir
|
Apr 09, 2020 |
|
Episode 63 - (Interview) With Don Fox - CEO of Firehouse Subs
|
Apr 02, 2020 |
|
Episode 62 - Interview with Nicola Buck and Adam Glauberman of BP
|
Mar 31, 2020 |
|
Episode 61 - What Some Companies Are Doing To Help During The COVID-19 Pandemic
|
Mar 30, 2020 |
|
Episode 60 - 5 Loyalty Program Metrics That Matter
|
Mar 27, 2020 |
|
Episode 59 - Loyalty from Franchisor to Franchisee
|
Mar 24, 2020 |
|
Episode 58 - (Interview) With Carol Smith - Loyalty Manager at IKEA Memphis
|
Mar 20, 2020 |
|
Episode 57 - 3 Signs Your Brand Isn't Telling a Winning Story (and How to Fix Things)
|
Mar 19, 2020 |
|
Episode 56 - Interview With Jeff Mabe - Director of Loyalty Programs at Boingo
|
Mar 12, 2020 |
|
Episode 55 - Leveraging Connection and Progress to Become a Go-To Brand
|
Mar 11, 2020 |
|
Episode 54 - (Interview) With Andy Lowenthal - Customer Loyalty Director at FranklinCovey
|
Mar 10, 2020 |
|
Episode 53 - The Failure To Communicate
|
Mar 09, 2020 |
|
Episode 52 - How Life Insurers Can Boost Customer Numbers And Loyalty With Gamification And Rewards
|
Mar 05, 2020 |
|
Episode 51 - Can Loyalty Programs Remain Viable In A Cookie-less Era
|
Mar 04, 2020 |
|
Episode 50 - How To Distinguish Transactional Customer Relationship From An Emotional One
|
Mar 02, 2020 |
|
Episode 48 - Subscription Based Loyalty Secrets From Uber, Lyft, BarkBox and More
|
Feb 27, 2020 |
|
Episode 47 - (Interview) With Sean Donnelly - Loyalty Consultant - Fivestars
|
Feb 27, 2020 |
|
Episode 45 - Trevor Hadick - Loyalty Manager - Spirit Airlines
|
Feb 26, 2020 |
|
Episode 46 - Quality Vs. Price In Retaining Loyal Customers
|
Feb 25, 2020 |
|
Episode 44 - How to Beat 50% of Your Competitors in the Customer Loyalty Arena
|
Feb 24, 2020 |
|
Episode 43 - How To Create A Customer Loyalty Program For Your Business
|
Feb 21, 2020 |
|
Episode 42 - What Gen Z Shoppers Really Want
|
Feb 20, 2020 |
|
Episode 41 - The Top Three Mistakes Companies Make With Their Loyalty Program
|
Feb 19, 2020 |
|
Episode 40 - The Hoops Customers Jump Through For Loyalty
|
Feb 18, 2020 |
|
Episode 39 - Mining Your Customer Data For Increasing Loyalty
|
Feb 14, 2020 |
|
Episode 38 - Superstitions and Pavlovs Dog
|
Feb 13, 2020 |
|
Episode 37 - The Rise of Experiential Marketing And What It Means To Your Brand
|
Feb 12, 2020 |
|
Episode 36 - Live Chat and Chatbots Overtake Email For Retail Communications
|
Feb 11, 2020 |
|
Episode 35 - (Interview) with Tom Schwab - Founder and CEO of Interview Valet
|
Feb 10, 2020 |
|
Episode 34 - The 800 Pound Gorilla In The Loyalty Space
|
Feb 06, 2020 |
|
Episode 33 - What Customer And Brand Loyalty Mean To A Company's Valuation
|
Feb 05, 2020 |
|
Episode 32- Protecting Your Loyalty Program From Fraud
|
Feb 04, 2020 |
|
Episode 31 - God Gave You Two Ears And One Mouth Use Them In That Ratio
|
Feb 03, 2020 |
|
Episode 30 - (Interview) With Matt Barnett CEO of Bonjoro
|
Jan 30, 2020 |
|
Episode 29 - Merkle and Levo Report Uncovering Buying Behaviors and Purchasing Power of Millennial Women
|
Jan 30, 2020 |
|
Episode 28 - Bond Brand Loyalty Report
|
Jan 29, 2020 |
|
Episode 27 - Oracle Retail Topography Study of 15500 Consumers
|
Jan 28, 2020 |
|
Episode 26 - (Interview) With On-Demand CFO Ken Wentworth
|
Jan 27, 2020 |
|
Episode 25 - Euclid Survey and Research - Evolution of Retail, The Brand Perception Effect
|
Jan 24, 2020 |
|
Episode 24 - How To Make Great Loyalty Program Even Better? Sephora Has The Answers
|
Jan 23, 2020 |
|
Episode 23 - How Personalization Can Enhance The Relationship Between The Brand And The Customer
|
Jan 22, 2020 |
|
Episode 22 - PwC International Customer Loyalty Survey
|
Jan 21, 2020 |
|
Episode 21 - (Interview) New Conversational Style Customer Loyalty Podcast with Rob Gallo
|
Jan 20, 2020 |
|
Episode 20 - The Future of Hotel Loyalty Programs
|
Jan 17, 2020 |
|
Episode 19 - 2020 Is The Year Of The Brand Mashup
|
Jan 15, 2020 |
|
Episode 18 - Subscription Based Loyalty Programs
|
Jan 13, 2020 |
|
Episode 17 - 5 Tips for a Successful Restaurant Loyalty Program
|
Jan 08, 2020 |
|
Episode 16 - The Loyalty Economy - Harvard Business Review article
|
Jan 03, 2020 |
|
Episode 15 - To Coupon Or Not Coupon, That Is The Loyalty Question
|
Dec 20, 2019 |
|
Episode 14 - Top 3 Mistakes Loyalty Programs Are Making
|
Dec 18, 2019 |
|
Episode 13 - Why do so many people say ‘no’ to retailer loyalty programs?
|
Dec 12, 2019 |
|
Episode 12 - KPMG Survey of 18000 Consumers
|
Dec 05, 2019 |
|
Episode 11 - The Customer Experience
|
Dec 02, 2019 |
|
Episode 10 - The seven deadly sins of building a loyalty program
|
Nov 15, 2019 |
|
Episode 9 - Effectively integrating an app within your loyalty program
|
Nov 06, 2019 |
|
Episode 8 - Oracle study - The Loyalty Divide in QSR - Quick Service Restaurants
|
Nov 06, 2019 |
|
Episode 7 - Righting a wrong, how American Express fixed the mistake it made with Plenti
|
Nov 05, 2019 |
|
Episode 6 - Morning Consult Study of 2,200 Internet Users Regarding Brand Loyalty
|
Oct 11, 2019 |
|
Episode 5 - The New Topography of Retail study conducted by Oracle
|
Oct 08, 2019 |
|
Episode 4 - The State of Customer Loyalty in 2018 from a study conducted by Yotpo
|
Oct 08, 2019 |
|
Episode 3 - A wake-up call for sleepwalking loyalty programs
|
Oct 07, 2019 |
|
Episode 2 - Improving Customer Experience (CX) build better brand affinity
|
Oct 05, 2019 |
|
Episode 1 - The Motista Retail Study on Emotional Connections in Brand Building
|
Oct 04, 2019 |