The NOLN Podcast

By NOLN

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Episodes: 230

Description

The NOLN Podcast is the premier quick lube industry podcast, helping shop owners and operators improve their businesses with real-world solutions to common problems, delivered by leading industry experts and elite shop leaders.

Episode Date
Feature Read: Secure the Service Bay
May 21, 2026
Midas Celebrates Seven Decades and Surges Forward (with Paul Elliott, Group VP of Franchise Marketing)
May 14, 2026
Feature Read: Setting the Strategy
May 08, 2026
Private Equity and the Quick Lube Industry (with Anthony Lopez-Ona, Mufson Howe Hunter & Co.)
Apr 30, 2026
Focus on Details to Find Best Job Candidates
Apr 27, 2026
Give and Give: Training Aspiring Leaders to Help Their Teams Win (with David Rogers)
Apr 16, 2026
How to Keep a Customer for Life
Apr 13, 2026
Give Up What You Don't Need (with Chris Messer, Mike Jones, and Louie Sharp)
Apr 09, 2026
Reflecting on the Quick Lube Industry's Evolution (with Amber Kossak and Crystal Mathews of Solid Start/True Brand)
Apr 02, 2026
Feature Read: Back to Basics: It's Time to Review the Services You Offer
Mar 30, 2026
Revamping a Customer Service Training Program (with Jason Johnsey)
Mar 19, 2026
Feature Read: One Size Doesn't Always Fit All
Mar 16, 2026
Getting Everyone on Track: Keys for Building Staff Alignment Within Your Shop (with Sara Welch and Mike Mooney)
Mar 05, 2026
Fearless to Courageous (with Chris Messer, Mike Jones, James Baxter, and Hunter Barton)
Feb 26, 2026
Feature Read: 2025 Operator of the Year Brian Morrison
Feb 23, 2026
Inside the Move of iFLEX to AAPEX (with Jenn Bochnowski and Mark Bogdansky)
Feb 19, 2026
Small-Scale Businesses Riding Long-Term Success
Feb 16, 2026
Take 5 Charts Path Toward Going Fully National (with Tim Austin, Take 5 President)
Feb 05, 2026
Evolving Oils, Evolving Challenges
Jan 26, 2026
Fight Forward (with Chris Messer, Mike Jones, and Chris Jones)
Jan 22, 2026
Acquisitions, Honors, and Marketing Matters: Catching Up on NOLN Headlines
Jan 15, 2026
Dollars in the Details
Jan 05, 2026
Reimagining the Oil Change Reminder Sticker (with Gregg Rainville)
Jan 01, 2026
Count on Culture: 5 Tips for Building a Positive Work Environment
Dec 22, 2025
Innovation, Strategic Focus Fuel Growth for PGI (with Anan Bishara)
Dec 18, 2025
Mind Your Business (with Chris Messer and Mike Jones)
Dec 11, 2025
Tariff Turbulence: How Auto Shops are Navigating Changing Prices
Dec 08, 2025
License Plate Readers Unlock Marketing Possibilities (with Noel Peña)
Dec 04, 2025
All in a Day’s Work
Nov 24, 2025
Thinking Big with Store Reopening, Growth, and Advocacy (with Justin Cialella)
Nov 20, 2025
Focus on the Outcome (with Chris Messer, Mike Jones, and Randy O'Connor)
Nov 13, 2025
Bring in the Admin
Nov 10, 2025
What Quick Lube Operators Need to Know About EPR Laws (with David Lawes)
Nov 06, 2025
Big Changes Afoot at AAPEX 2025 (with Chris Jones and Mark Bogdansky)
Oct 23, 2025
An ‘I Will’ Attitude is the Only Attitude (with Chris Messer and Mike Jones)
Oct 16, 2025
Getting the Stage Set for SEMA (with Tom Gattuso
Oct 02, 2025
Talking Shop Tool Trends and Essentials (with Ruben Ortega Jr.)
Sep 18, 2025
Lead From the Front Lines (with Chris Messer and Mike Jones)
Sep 11, 2025
Progressing with PAMA, Connecting with Customers (with Jason Lyon)
Sep 04, 2025
Follow Up, Follow Through (with Chris Messer and Mike Jones)
Aug 28, 2025
A Brand That Hits the Right Notes (with Doug Zarkin)
Aug 21, 2025
Failure Isn’t Fatal (with Chris Messer and Mike Jones)
Aug 07, 2025
Going 'Full Speed Ahead' on Growing the Grease Monkey Brand (with Ron Stilwell)
Jul 24, 2025
How Mental Health Affects Business Decision Making (with Margaret Light)
Jul 10, 2025
It All Adds Up: Inventory Management Best Practices (with Jim Harrington)
Jun 26, 2025
Get on Target with Omnichannel Marketing (with Jeff Tremper)
Jun 12, 2025
Conquering the Car Count Conundrum (with Tyson Daniels)
May 29, 2025
Awards, Industry Guides, Recalls and New Products: Catching Up on NOLN Headlines
May 15, 2025
Predictive Maintenance as a Competitive Advantage (with Nick Haase)
May 01, 2025
PAMA Goes to Washington for Its First Advocacy Day (with Towner French)
Apr 17, 2025
Should Your Shop Add an Oil Evacuation System (with Jeff Cox)
Apr 03, 2025
Deals, Executive Moves, and Recalls: 8 Recent NOLN Headlines You Might Have Missed
Mar 20, 2025
Good Call: The Art of Serving Customers on the Phone (with David Boyd)
Mar 06, 2025
What to Know When You’re Thinking About Selling (with Jim Parker of The Auto Repair Boss)
Feb 20, 2025
Exploring EV Maintenance Opportunities (with John Forro)
Feb 06, 2025
Moving Your Marketing Forward (with Gregg Rainville of Steer CRM)
Jan 09, 2025
How Leaders Lead (with Mike Jones of Discover Leadership Training)
Dec 26, 2024
Communication Builds Trust with Employees and Customers Alike
Dec 12, 2024
A ‘Fast, Friendly, and Simple’ Path to Four Decades in Business
Nov 28, 2024
How to Manage Stress, Burnout, and Mental Health Challenges in Business
Oct 31, 2024
Appreciating Your People (with Bill Snow of Rad Air Car Care)
Oct 10, 2024
Jeffrey Crafton is the 2024 NOLN Operator of the Year
Sep 26, 2024
Financial Foundations of Franchising (with Kelly Tope of FullSpeed Automotive)
Sep 12, 2024
People are the Solution (with Shawn Gilfillan of Automotive Magic and Magic Lube & Rubber)
Aug 22, 2024
Focus on the Vision (with Costa Kapothanasis of Costa Oil - 10 Minute Oil Change)
Aug 08, 2024
Set Goals, Get Results - Part 2 (with W. Scott Wheeler of Automotive Consultants Group, Inc.)
Jul 25, 2024
Set Goals, Get Results - Part 1 (with W. Scott Wheeler of Automotive Consultants Group, Inc.)
Jul 11, 2024
Plan for Strategic Growth (with Steve Isom of Stonebriar Auto Services LLC, a Jiffy Lube franchisee)
Jun 20, 2024
Meeting the Automotive Aftermarket's Most Pressing Needs (with Jay Woodall of Interstate Batteries and AACF board member)
Jun 06, 2024
Bronco Lube is Jiffy Lube's Franchisee of the Year
May 23, 2024
From 'Green Pea' to Great Leader - Part 2 (with Grease Monkey Franchisee Aleisha Hendricks)
May 09, 2024
From 'Green Pea' to Great Leader - Part 1 (with Grease Monkey Franchisee Aleisha Hendricks)
Apr 25, 2024
Maintain Your Industry Perspective - Part 2 (with Justin Cialella of Victory Lane Quick Oil Change)
Apr 18, 2024
Maintain Your Industry Perspective - Part 1 (with Justin Cialella of Victory Lane Quick Oil Change)
Apr 11, 2024
The 411 on Kwik Kar Franchising (with Ron Stilwell of FullSpeed Automotive)
Mar 28, 2024
Awarding an Example of Leadership (with SpeeDee Franchisee Mike Guasch)
Mar 21, 2024
How a Beach Trip Led to an Automotive Career (with Bill Snow of Rad Air Complete Car Care)
Mar 14, 2024
The Recipe for Vehicle Lubrication Success (with Sean Nguyen of Shell Lubricants)
Feb 29, 2024
Celebrate Growth and Strategize for the Future (with Mo Khalid of Driven Brands)
Feb 15, 2024
NOLN News Roundup - February 8, 2024
Feb 08, 2024
Defining Breeze Autocare (with Eric Frankenberger)
Jan 25, 2024
Best Practices for Bookkeeping (with Stacy Kildal of Kildal Services LLC)
Jan 18, 2024
NOLN News Roundup - January 11, 2024
Jan 11, 2024
Retain Your Talent, Develop Your Team (with Claudia St. John of The Workplace Advisors)
Dec 28, 2023
NOLN News Roundup - December 21, 2023
Dec 21, 2023
What’s The Wash Shop? (with Mark Bochnowski of Oil Changers)
Dec 14, 2023
Listening Back to the 2023 Archives
Nov 30, 2023
Justin Cialella on the PAMA Management Certification Course
Nov 09, 2023
Rob Meng on FasterLines
Oct 19, 2023
Daniel Wilson of Big Ray’s Express Lube
Oct 05, 2023
Costa Kapothanasis is the 2023 NOLN Operator of the Year
Sep 21, 2023
Joe Benza Talks Shop
Sep 07, 2023
Kye Grisham on Automotive Trends and Tech
Aug 24, 2023
Sponsored Podcast: The Nuts and Bolts of Preventive Services
Aug 17, 2023
Jeff Harmening on API Oil Certifications
Aug 10, 2023
Scott Accardo’s Journey to VP of Operations for SpeeDee
Jul 27, 2023
STC Management LLC is Jiffy Lube’s Franchisee of the Year
Jul 13, 2023
Running the Family Business with Sara White
Jun 29, 2023
Fleet Strategies with Howard Koffman
Jun 15, 2023
Sponsored Podcast: Benefits of partnering with Valvoline Global Operations
Jun 13, 2023
Sponsored Podcast: Diversifying Quick Lube Services with Service Champ
Jun 08, 2023
Arnold Gacita on Petra Cares
Jun 01, 2023
Sponsored Podcast: Spring Marketing Tune-Up
May 25, 2023
Supporting Your Employees with Deanna Baumgardner
May 18, 2023
Midas Celebrates 67 Years with Kindness
Apr 27, 2023
(Sponsored) A Peek Behind the Curtains at Valvoline
Apr 20, 2023
Ken Frenchak Shares Shop Perspective
Apr 13, 2023
The State of the Quick Lube Industry with Justin Cialella
Mar 30, 2023
Podcast: Best Workplaces 2023 Winner SpeeDee Oil Change and Auto Service of Charlotte/Charleston
Mar 23, 2023
Working Across Generations with Sara Fraser
Mar 16, 2023
Best Workplaces 2023 Winner Rancho Express Lube
Mar 09, 2023
How to Recession-Proof Your Shop with Brad Fink
Mar 02, 2023
Discussing OSHA Compliance with Colette Bruce
Feb 23, 2023
Talking Community Impact with Lucas Oil Center
Feb 16, 2023
Using Voice Assistant Technology in Quick Lubes with Ortho
Feb 09, 2023
Creating Unforgettable Job Ads with Chris Lawson
Feb 02, 2023
Sarah Hamp is FullSpeed Automotive’s Chief Marketing Officer
Jan 26, 2023
Carmen Strickland on the Mighty Franchise Model
Jan 19, 2023
Preventing Catalytic Converter Theft with Ron Katz
Jan 12, 2023
Hiring Strategies for 2023 with Claudia St. John
Jan 05, 2023
Joanna Johnson on the Hyundai Kia Oil Drain Pan Investigation
Dec 08, 2022
Sponsored: How to Increase Your Car Count with Simple Marketing Best Practices with Cinch
Nov 22, 2022
Yoshino Power on Solid-State Batteries
Nov 10, 2022
Kevin Davis on Industry Resources and Relationships
Oct 13, 2022
Bill Hanvey on How to Navigate Ongoing R2R Landscape
Sep 01, 2022
FullSpeed Automotive Plans Stores for the Future
Jul 21, 2022
The Alamitos Group is Jiffy Lube’s Franchisee of the Year
Jun 23, 2022
FullSpeed Automotive Preparing for EV Services
May 19, 2022
The Power of Saying ’No’
Apr 28, 2022
Bridgestone on Preparing for EV Services
Apr 08, 2022
Valvoline Pilots New EV Services
Mar 24, 2022
Right to Repair, an Explainer
Mar 17, 2022
Whats Ahead for Shop Leaders
Mar 10, 2022
Best Workplaces Winner Jiffy Lube of Indiana
Mar 03, 2022
Good Deeds Build Culture
Feb 17, 2022
Employee Retention Begins with Culture
Feb 03, 2022
Dave Everett’s New Start
Jan 27, 2022
Editor’s Picks: The Best of 2021
Jan 20, 2022
Jiffy Lube Rolls Out EV Services
Jan 13, 2022
API 1525A Version 2 with Jeff Harmening
Jan 06, 2022
Oil Recycling 101 with Pennzoil
Dec 30, 2021
Happy Holidays from NOLN
Dec 23, 2021
Productive Vendor Relationships
Dec 16, 2021
Make Telematics Work for Your Shop
Dec 09, 2021
How a Big Shop Rebranded
Dec 02, 2021
iFLEX Overview and Top AOCA Issues
Nov 18, 2021
Celebrate Veterans in Auto Service
Nov 11, 2021
Conversation with Royal Purple at AAPEX 2021
Nov 05, 2021
ADAPT Automotive Technology Summit Preview
Nov 04, 2021
The Cutting Edge
Oct 21, 2021
Kevin Davis on Quick Lube Expert
Oct 14, 2021
Fluid Management and DEF
Oct 07, 2021
How to Master Digital Marketing
Sep 30, 2021
Award Runner Up Costa Kapothanasis
Sep 23, 2021
Award Runner Up Shane Burton
Sep 16, 2021
2021 Operator of the Year Jason Berry
Sep 09, 2021
The Value in Price Discussions
Aug 26, 2021
A Close Look at EV Fluids
Aug 19, 2021
Protect Yourself from Copyright Infringement
Aug 12, 2021
Finding a Legal Partner
Aug 05, 2021
Succeeding as a Multi-Unit Franchisee
Jul 29, 2021
Cut the BS in Your Shop and Your Leadership
Jul 22, 2021
Grow Your Leadership Mind
Jul 15, 2021
The Technology Behind Modern Engine Oils
Jul 08, 2021
Integration Matters
Jul 02, 2021
Smart Borrowing 101
Jul 01, 2021
Nixing the Fix, Pt. 2
Jun 24, 2021
Nixing the Fix, Pt. 1
Jun 17, 2021
FA-4 and the New Diesel Oils
Jun 10, 2021
Your Target Audience
Jun 03, 2021
The Evolution of Online Reviews
May 27, 2021
Devon: The Ultimate Shop Supplier
May 24, 2021
The Changing Roles of Network Growth
May 20, 2021
Meeting Employee Needs
May 13, 2021
Advancing the Industry
May 06, 2021
Why YouTube is Important to Business Marketing
Apr 22, 2021
Strategizing An Expansion
Apr 15, 2021
Pete Frey’s Positive Leadership
Apr 08, 2021
Be Social, Be Successful
Apr 01, 2021
Preparing For The Industry’s Future
Mar 25, 2021
All About Geofencing
Mar 18, 2021
Best Workplaces: A Manager’s Perspective
Mar 11, 2021
When to Make Crucial Fluid Exchanges
Mar 04, 2021
Success as a Mobile Operator
Feb 25, 2021
Working With The Young Workforce
Feb 18, 2021
The Brand Effect
Feb 11, 2021
Your Field Guide to Hiring and Firing
Feb 04, 2021
Battery Preventative Maintenance
Jan 28, 2021
Podcast: The Greying Garage
Jan 25, 2021
Moving Forward from Tough Times
Jan 21, 2021
What You Can Learn from Disaster
Jan 14, 2021
Talking About the Future of Quick Maintenance
Jan 12, 2021
How I Did It: The EV Landscape
Dec 24, 2020
Top Trends: Taxes in an Unconventional Year
Dec 10, 2020
Sponsored: First Be Best, Then Be First
Nov 30, 2020
How I Did It: Bonuses as an Incentive
Nov 26, 2020
Top Trends: Off to a Strong Start
Nov 12, 2020
How I Did It: The 3 Ms of Marketing
Oct 22, 2020
Introducing the GT-1 High Mileage Booster
Oct 21, 2020
Top Trends: Consulting for Quick Lubes
Oct 08, 2020
Solve a Drop in Efficiency or Productivity
Sep 24, 2020
Top Trends: Ransomware and Digital Hygiene
Sep 10, 2020
How I Did It: The Ideal Growth Strategy
Aug 27, 2020
Top Trends: Catching up with Jason Nastasi
Aug 06, 2020
How I Did It: Jim Oberhofer
Jul 23, 2020
Podcast Extra: All About MPGe
Jul 10, 2020
Top Trends: Breaking Down Coronavirus Loans
Jul 09, 2020
How I Did It: Adapting to the New Normal
Jun 25, 2020
Top Trends: Morris’ Fast-Tizer
Jun 11, 2020
How I Did It: Innovating Business Practices
May 21, 2020
Top Trends: The 20 Group Effect
May 07, 2020
News Weekly: May 5, 2020
May 05, 2020
News Weekly: April 28, 2020
Apr 28, 2020
How I Did It: RoboTire
Apr 23, 2020
News Weekly: April 21, 2020
Apr 21, 2020
From the Editors: COVID-19 Survival Tips
Apr 17, 2020
News Weekly: April 14, 2020
Apr 14, 2020
Top Trends: Executive to Operator
Apr 09, 2020
News Weekly: March 31, 2020
Mar 31, 2020
How I Did It: Promoting Your Business Throughout COVID-19
Mar 26, 2020
News Weekly: March 24, 2020
Mar 24, 2020
News Weekly: March 17, 2020
Mar 17, 2020
Top Trends: The New Marketing Landscape
Mar 12, 2020
News Weekly: March 10, 2020
Mar 10, 2020
News Weekly: March 3, 2020
Mar 03, 2020
How I Did It: Franchising Strickland Brothers
Feb 27, 2020
Top Trends: The Keys to Work-Life Balance
Feb 13, 2020
How I Did It: NOLN Columnist edition
Jan 23, 2020
Top Trends: What to Know About GF-6 and API SP
Jan 09, 2020
Ep. 00: Welcome to 2020
Dec 30, 2019