21 Hats Podcast

By 21 Hats

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Category: Entrepreneurship

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Episodes: 535

Description

The 21 Hats Podcast presents an authentic weekly conversation with small business owners who are remarkably willing to share what’s working for them and what isn’t. Unlike many business podcasts, which tend to talk to highly successful entrepreneurs whose struggles are in the past, the 21 Hats Podcast features a rotating cast of business owners who are still very much in the trenches fighting the good fight. Every week, our regulars gather to talk about the kinds of important issues many owners won’t even discuss behind closed doors: whether their businesses are as profitable as they should be, whether they are willing to give up some control to an investor in order to grow faster, why they had to lay off employees, how they wound up with way too much inventory, why they don’t have a succession plan, and even why they are concerned about their own mental health. Visit 21hats.com to hear all of our podcast episodes, read episode transcripts, and learn more. The show is produced by Jess Thoubboron, founder of Blank Word.

Episode Date
Dashboard: Is It Still Worth Selling on Amazon?
May 22, 2026
When Employee Violence Walks Through Your Door
May 19, 2026
Dashboard: A Marketplace for Ethical Exits
May 15, 2026
The Real Payoff May Be in Owning, Not Selling
May 12, 2026
Dashboard: Should You Pay $3,500 a Month for SEO?
May 08, 2026
When That Big Break Just Might Break You
May 05, 2026
Dashboard: Bringing a Bazooka to a Wine Fight
May 01, 2026
There’s Scope Creep Around Every Corner
Apr 28, 2026
Dashboard: Are We Overstating the Damage to Small Businesses?
Apr 24, 2026
Do Small Businesses Still Need HubSpot?
Apr 21, 2026
Dashboard: A Different Way to Buy Marketing
Apr 17, 2026
How Do You Sell HR to Owners Who Don’t Think They Need It?
Apr 14, 2026
Dashboard: She Built a Business by Learning to Run Her Home
Apr 10, 2026
Are You Pricing for Your Clients or for Your Business?
Apr 07, 2026
Dashboard: Is AI Killing SEO Spam (and Unleashing Creativity)?
Apr 03, 2026
Managing People Is Hard: When Does Demanding Become Toxic?
Mar 31, 2026
Dashboard: A $2 Million Bet on Banana Ice Cream
Mar 27, 2026
It Took 25 Years to Get Here
Mar 24, 2026
Dashboard: The Case Against Pay for Performance
Mar 20, 2026
For Business Owners, It’s One Battle After Another
Mar 17, 2026
Dashboard: Does Entrepreneurship Have a Perception Problem?
Mar 13, 2026
What’s Harder Now: Getting a Job or Starting a Business?
Mar 10, 2026
Dashboard: Can a Digital Bank Deliver for Business Owners?
Mar 06, 2026
When Your Business and Your Values Collide
Mar 03, 2026
We Can’t Afford to Wait on AI
Feb 26, 2026
Dashboard: Searching for Some Tariff Certainty
Feb 24, 2026
Dashboard: Where Do You Go for Unbiased Exit Advice?
Feb 20, 2026
Hot Seat: Three Owners, No Easy Answers
Feb 17, 2026
Dashboard: Where Do You Turn When You’re Stuck?
Feb 13, 2026
We’re Trying to Outgrow the Valley of Death
Feb 10, 2026
Dashboard: Why Chasing Growth So Often Backfires
Feb 06, 2026
I Can Help with AI. Do Owners Want Help?
Feb 03, 2026
Dashboard: One Industry Just Got an AI Playbook for Running a Business
Jan 30, 2026
I Expect to Grow This Year. Should I Hire Now?
Jan 27, 2026
Dashboard: A Grand Experiment in Buying and Building Small Businesses
Jan 23, 2026
I’m Looking for an Exit
Jan 20, 2026
Dashboard: Why 2026 Will Be a Big Year for Small Businesses
Jan 16, 2026
Do Business Owners Really Want Balance?
Jan 13, 2026
Dashboard: No Text Book Can Prepare You for This
Jan 09, 2026
The Old Rules of Hiring Are No Longer Working
Jan 06, 2026
Dashboard: This Company Covers All of Its Employees’ Health Care
Jan 02, 2026
Do You Have the Stomach for This? 2025 in Review, Part 2
Dec 30, 2025
Dashboard: You Can Still Save on 2025 Taxes!
Dec 26, 2025
Do You Have the Stomach for This? 2025 in Review, Part 1
Dec 23, 2025
Dashboard: This Is Killing Small Businesses
Dec 19, 2025
Three Branches, Three Brands: Anatomy of a Rebrand
Dec 16, 2025
Dashboard: Your Forecast Will Be Wrong. Do It Anyway
Dec 12, 2025
The Healthcare Dilemma: Protect Employees? Or the Business?
Dec 09, 2025
Dashboard: Tracking the Entrepreneurial Economy
Dec 05, 2025
Best of: We Charge What We Need to Charge
Dec 02, 2025
Dashboard: Finding Employees Is Harder than Finding Customers
Nov 28, 2025
I Have to Figure This Sh*t Out
Nov 25, 2025
Dashboard: Want More Domestic Manufacturing? Think Small
Nov 21, 2025
She Still Packs Every Order as if It’s a Gift
Nov 18, 2025
Dashboard: Seeing Past the Workslop and Hallucinations
Nov 14, 2025
Welcome to Employee Ownership! (Without the Hype)
Nov 11, 2025
Dashboard: Turning Tradespeople Into Business People
Nov 07, 2025
I Thought It Was the Worst Day of My Life
Nov 04, 2025
Dashboard: A Business Owner Chooses His Third and Final Act
Oct 31, 2025
Should I Buy the Building? Or Stick to the Business?
Oct 28, 2025
Dashboard: Even Made in the USA Manufacturers May Not Survive the Tariffs
Oct 24, 2025
Do You Want to Serve Clients—or Build a Business?
Oct 21, 2025
Your Employees Want a Career Path. Can You Keep Them?
Oct 14, 2025
Dashboard: You Probably Should Be Doing More with AI
Oct 13, 2025
It’s Not Too Early to Be Thinking About 2026
Oct 07, 2025
Dashboard: A Business Owner Takes a Sabbatical
Oct 06, 2025
You’re Shutting Down a Profitable Business?
Sep 30, 2025
Dashboard: Married with a Business
Sep 29, 2025
The Product Is Great. Is It a Business?
Sep 23, 2025
Dashboard: How Much Money Can You Make Franchising?
Sep 22, 2025
In Four Years, This Will Be Your Business to Run
Sep 16, 2025
Dashboard: Lessons from a Marketer Who Hates Marketing
Sep 15, 2025
Would a True Capitalist Consider a Worker Co-op?
Sep 09, 2025
Dashboard: Are You Sure Your Business Can’t Be Sold?
Sep 08, 2025
Best of: A Punk Rocker’s Guide to Building a Business
Sep 02, 2025
Best of: Seth Goldman Brews Another Success
Aug 26, 2025
Dashboard: A Business Owner Exits on His Own Terms
Aug 25, 2025
It’s a Bear Market for Citibin
Aug 19, 2025
Dashboard: Can AI Save Small Businesses from Google?
Aug 18, 2025
When Your Biggest Hire Ever Is a Bust
Aug 12, 2025
Dashboard: Any Business Can Afford This CFO
Aug 11, 2025
Laura Zander Named Her Exit Price
Aug 05, 2025
Dashboard: ‘We’re Not Giving Up’
Aug 04, 2025
Those Who Can, Do. Those Who Can’t, Uh, Coach?
Jul 29, 2025
Dashboard: A Few Ideas to Really Help Small Businesses
Jul 28, 2025
How Many Clients Did That Post Bring You?
Jul 22, 2025
Dashboard: Are You Risking Everything You’ve Built?
Jul 21, 2025
Do I Want to Work with My Family?
Jul 15, 2025
Dashboard: Are We Getting Better at Teaching Entrepreneurship?
Jul 14, 2025
Straight Talk About ESOPs and Co-Ops and EOTs, Oh My!
Jul 08, 2025
Dashboard: A Big Beautiful Win for Small Businesses?
Jul 07, 2025
Something’s Happening in the Job Market
Jul 01, 2025
Dashboard: Three Metrics for ‘White Knuckle’ Times
Jun 30, 2025
Why Don’t You Just Sell the Business?
Jun 24, 2025
Dashboard: Don’t Believe the AI Hype (Yet)
Jun 23, 2025
‘America Sucks at Small Business’
Jun 17, 2025
Dashboard: Introducing America the Entrepreneurial
Jun 16, 2025
‘The General Purpose Agency Is Doomed’
Jun 10, 2025
Dashboard: Is the GOP Tax Bill Good for Business?
Jun 09, 2025
‘Mom, I Am Not Taking the LSAT’
Jun 03, 2025
Dashboard: The Best Kept Secret in Business Lending
Jun 02, 2025
How Big Do I Want My Business to Be?
May 27, 2025
Dashboard: Bringing AI into the Sales Process
May 23, 2025
We Get Paid to Judge People
May 20, 2025
Dashboard: A Glimmer of Hope for Small Businesses
May 19, 2025
‘I’ll Tax Your Seat’
May 13, 2025
Dashboard: They Should Have Fired Themselves
May 12, 2025
Maybe Earnouts Aren’t as Bad as You Think
May 06, 2025
Dashboard: There’s Still a Talent Crisis for Small Businesses
May 05, 2025
Dear ChatGPT: What Are My Blind Spots?
Apr 29, 2025
Dashboard: A Tech Update for Small Business Owners
Apr 28, 2025
I’d Love to Manufacture in the U.S.
Apr 22, 2025
Dashboard: Every Business Has a Story to Tell
Apr 21, 2025
The Hidden Cost of Bad Hiring
Apr 15, 2025
Dashboard: Mitigating the Impact of the Tariffs
Apr 14, 2025
The Tariff Bill Arrives
Apr 08, 2025
Dashboard: A Fight for Survival
Apr 07, 2025
‘At 5 O’Clock, I’m Going to Send Everybody an Email’
Apr 01, 2025
Dashboard: Smart People Are Hanging on to Their Cash
Mar 31, 2025
Launching Lyx: ‘Gatorade for Dogs’
Mar 28, 2025
I Wouldn’t Have Done This Without Covid
Mar 25, 2025
Dashboard: Don’t Tell Me Your 2024 Financials Aren’t Ready
Mar 24, 2025
I Think We’re in a Recession Now
Mar 18, 2025
Dashboard: Will the Pain, Chaos, and Uncertainty Be Worth It?
Mar 17, 2025
When There’s an Illness in the Family
Mar 11, 2025
Dashboard: ‘We Can’t Keep Up’
Mar 10, 2025
Our Government Is Doing This to Us
Mar 04, 2025
Dashboard: What Does the Trump Chaos Mean for Small Businesses?
Mar 03, 2025
I Am Comfortable Being Uncomfortable
Feb 25, 2025
Dashboard: Is It Time to Abolish the SBA?
Feb 24, 2025
We’re Not Failing Because We’re Idiots
Feb 18, 2025
Dashboard: What If You Could Wave a Magic Wand?
Feb 17, 2025
Everything Liz, Jaci, and Sarah Wanted to Know About Tax
Feb 11, 2025
Dashboard: Gene Marks Has an Ambitious Plan to Do Less
Feb 10, 2025
Most People Don’t Have the Stomach for This
Feb 04, 2025
Dashboard: A Warning for Small Businesses
Feb 03, 2025
The Tricky Business of Selling Small Businesses
Jan 28, 2025
Dashboard: Is Small Business Optimism Eroding?
Jan 27, 2025
I Think We’re Ready for the Tariffs
Jan 21, 2025
Dashboard: How Do I Get ChatGPT to Notice Me?
Jan 20, 2025
The Power of a Fresh Set of Eyes
Jan 14, 2025
Dashboard: You Have to Make Your Own Weather
Jan 13, 2025
We’re Not Saving Lives. We’re Saving Livelihoods
Jan 10, 2025
I’m Looking at an Empty Pipeline
Jan 07, 2025
Dashboard: Are Business Owners Too Optimistic About 2025?
Jan 06, 2025
This Is What It Takes to Build a Business, Vol. 3, Part 2
Dec 31, 2024
This Is What It Takes to Build a Business, Vol. 3, Part 1
Dec 24, 2024
I’m Out of the Valley of Death
Dec 17, 2024
Dashboard: Margins, Metrics, and Cash Flow
Dec 16, 2024
It’s Not a Circuit-Board Business. It’s an Asset
Dec 10, 2024
Dashboard: Do Small Businesses Have to Innovate to Succeed?
Dec 09, 2024
It's a Pathetic Budget, But We'll Hit It
Dec 03, 2024
Dashboard: This Is 2025’s Killer App for Small Business
Dec 02, 2024
For Years, We Thrived Without Marketing. Now What?
Nov 26, 2024
Dashboard: An Entrepreneurial Vision for America
Nov 25, 2024
The D.E.I. Backlash Hasn’t Changed Mel Gravely’s Story
Nov 19, 2024
Dashboard: The AI Agents Are Coming!
Nov 18, 2024
Managing the Unexpected Risks of Entrepreneurship
Nov 12, 2024
Dashboard: Businesses Can Still Save on 2024 Taxes
Nov 11, 2024
I'm Not Building Wienermobiles My Whole Life
Nov 05, 2024
Dashboard: Getting Job Candidates to Search for You
Nov 04, 2024
A Few Good Plumbers
Oct 29, 2024
Dashboard: This Is How to Use LinkedIn
Oct 28, 2024
‘Things Are Going to Suck’
Oct 22, 2024
Dashboard: The Issues That Matter to Business Owners
Oct 21, 2024
‘Being Civilized Ain’t Gonna Do It’
Oct 15, 2024
Dashboard: Learning From Helene and Milton
Oct 14, 2024
When to Pull the Plug, When to Pull the Trigger
Oct 08, 2024
Dashboard: Don’t Dismiss Those Side Hustles
Oct 07, 2024
Should I Buy the Family Business?
Oct 01, 2024
Dashboard: The Real Problem with EIDL Money
Sep 30, 2024
We Have More Work Than We Can Handle
Sep 24, 2024
Dashboard: We Are in a Talent Crisis
Sep 23, 2024
Why You Should Run Your Business on EOS (Or Not)
Sep 17, 2024
Dashboard: Shawn Busse and the $4,000 Hole
Sep 16, 2024
Is This the Succession Plan For You?
Sep 10, 2024
Dashboard: The Confusion Over Small Business Taxes
Sep 09, 2024
Best of: Turning a Failing Nut Shop into Nuts.com
Sep 03, 2024
How to SAVE a Customer
Aug 27, 2024
Dashboard: Stop Taxing Tips? Really?
Aug 26, 2024
Can We All Be Purple Cows?
Aug 20, 2024
Dashboard: Can Kamala Harris Win Over Small Businesses?
Aug 19, 2024
Whose Advice Are You Going to Take?
Aug 13, 2024
Dashboard: The Benefits of Childcare, AI, and Silly Marketing
Aug 12, 2024
A Silicon Valley Bootstrapper Tells All
Aug 06, 2024
Dashboard: Dear ChatGPT: Do a SWOT Analysis of My Business
Aug 05, 2024
Beyond Trust Falls: An Event Planner Plans an Offsite
Jul 30, 2024
Dashboard: What We Can Learn from CrowdStrike
Jul 29, 2024
When They’re Not Quite Bad Enough to Fire
Jul 23, 2024
Dashboard: What Are You Seeing Out There?
Jul 22, 2024
Family Businesses Aren’t Dysfunctional. They’re Disastrous
Jul 16, 2024
Dashboard: Don’t Sleep on the SSBCI
Jul 15, 2024
A Successful Owner Chooses an Innovative Exit
Jul 09, 2024
Dashboard: Is It Time to Panic About Deficits?
Jul 08, 2024
I Used to Sell to Consumers
Jul 02, 2024
Dashboard: SCOTUS Unleashes a Tsunami of Regulatory Chaos
Jul 01, 2024
This Is Not How This Ends
Jun 25, 2024
Dashboard: Yes, of Course, AI Will Eliminate Jobs
Jun 24, 2024
What Will Businesses Do If SEO Dies?
Jun 18, 2024
Dashboard: Why Business-Book Advice Doesn’t Work for You
Jun 17, 2024
I Decided to Slow Our Growth
Jun 11, 2024
Dashboard: Can You DIY a Business Acquisition?
Jun 10, 2024
The Year So Far? It’s Difficult Out There
Jun 04, 2024
Dashboard: Gene Marks Says CEOs Will Not Be Replaced By AI
Jun 03, 2024
How to Sell a Business That Won’t Sell
May 28, 2024
How to Waste Money on Marketing
May 21, 2024
Dashboard: The Software Isn’t the Problem
May 20, 2024
Yeah, I Can Hold Myself Accountable
May 14, 2024
Dashboard: Gene Marks Explains "Open" Banking
May 13, 2024
I Don’t Hate Regulation, But …
May 07, 2024
Dashboard: The (Marketing) Road Not Taken
May 06, 2024
How Do You Make Innovation Happen?
Apr 30, 2024
Dashboard: Every Business Should Know About Apex Accelerators
Apr 29, 2024
You Need to Accept That You’re the Boss
Apr 23, 2024
Dashboard: The Right to Start a Business
Apr 22, 2024
The Art of Building a Real Estate Boutique
Apr 16, 2024
Dashboard: Is the Era of Free Marketing Over?
Apr 15, 2024
Do You Take This Man to Be Your Business Partner?
Apr 09, 2024
I Took My Eye Off the Numbers
Apr 02, 2024
Dashboard: Why Gene Marks Is Happy to Pay Swipe Fees
Apr 01, 2024
What to Expect When You’re Expecting a Business
Mar 26, 2024
Dashboard: How Would You Spend $5,000 on Marketing Now?
Mar 25, 2024
I Need a Business Model
Mar 19, 2024
Dashboard: You’re Still Using a 20-Year-Old CRM?
Mar 18, 2024
Man, I’m Glad We Didn’t Do an ESOP
Mar 12, 2024
Dashboard: John Arensmeyer on What Business Owners Need Now
Mar 11, 2024
Can Jimmy Beans Wool Sell Yarn on LinkedIn?
Mar 05, 2024
Dashboard: Our Man on AI’s Bleeding Edge
Mar 04, 2024
Managing Your Tasks, Your Credit Cards, and Your Anxiety
Feb 27, 2024
Dashboard: When Is It Time to Panic?
Feb 26, 2024
That Would Put Me Out of Business
Feb 20, 2024
Dashboard: Gene Marks Tries a Digital Marketing Test
Feb 19, 2024
‘I Had to Fire the Guy’
Feb 13, 2024
Dashboard: What Can We Learn from Boeing?
Feb 12, 2024
Why Would You Want to Own a Business?
Feb 06, 2024
Dashboard: Just Ignore Those New 1099 Rules
Feb 05, 2024
Have We Been Too Generous With Employees?
Jan 30, 2024
Dashboard: Is Microsoft Copilot Pro Ready for Prime Time?
Jan 29, 2024
We’re Making Good Money. I’m Not Sure How
Jan 23, 2024
Dashboard: Is America Really Experiencing a Startup Boom?
Jan 22, 2024
The Worker Co-Op Solution
Jan 16, 2024
Dashboard: AI, TikTok, and the Rise of Women Owners
Jan 15, 2024
New Year’s Resolution? Make. Some. Money.
Jan 09, 2024
Dashboard: The State of Small Business, 2024
Jan 08, 2024
This Is What It Takes to Build a Business, Vol. 2
Jan 02, 2024
Bonus Episode: The Unlikely Plan That Launched Down North Pizza
Dec 19, 2023
Dashboard: Do the Math. Lean into A.I. Play Squash
Dec 18, 2023
What Are Your Goals for 2024?
Dec 12, 2023
Dashboard: Your Last-Minute, Year-End Tax Moves
Dec 11, 2023
We Need to Go Back to Marketing for Humans
Dec 05, 2023
Dashboard: Don't Blame Your CRM
Dec 04, 2023
Bonus Episode: Are Salespeople Built or Born?
Nov 28, 2023
Clients and Taxes and Bears, Oh My!
Nov 21, 2023
Dashboard: It’s the Data, Stupid
Nov 20, 2023
Start Up, Throw Up, and Grow Up
Nov 14, 2023
The I-Hate-Marketing Approach to Marketing
Nov 07, 2023
Dashboard: Can You Fire Employees Who Won’t Return to the Office?
Nov 06, 2023
Best of: Sometimes, Dreams Do Come True
Oct 31, 2023
Dashboard: It’ll Change Everything
Oct 30, 2023
And Some Days the Bear Eats You
Oct 24, 2023
Dashboard: Gene Marks Expects an A.I. Backlash
Oct 23, 2023
We Haven’t Signed a New Client in Eight Months
Oct 17, 2023
Dashboard: The Insane Burden of Health Insurance
Oct 16, 2023
Bonus Episode: An Accidental Entrepreneur
Oct 13, 2023
Bonus Episode: The Employee Engagement Industry Has Failed
Oct 10, 2023
It’s Like Planning Your Own Funeral
Oct 03, 2023
Dashboard: About That Shutdown
Oct 02, 2023
I’ve Never Had to Lay off Anyone Before
Sep 26, 2023
Dashboard: Do You Know What Your Margins Are?
Sep 25, 2023
I Would Have Been a Sub of a Sub of a Sub
Sep 19, 2023
Dashboard: The Big Issues Looming for Small Businesses
Sep 18, 2023
The Temptation of Private Equity
Sep 12, 2023
Bonus Episode: When Private Equity Comes for Your Industry
Sep 05, 2023
I Didn’t See All the Danger Signs
Aug 29, 2023
The Toughest Conversation
Aug 22, 2023
Dashboard: Why Business Owners Don’t Like This Economy
Aug 21, 2023
When Business Owners Burn Out
Aug 15, 2023
Dashboard: The Big Story in Small Business
Aug 14, 2023
Can I Go Dig a Hole?
Aug 08, 2023
Dashboard: There’s Still Time
Aug 07, 2023
What’s Going to Happen to My Business?
Aug 01, 2023
Dashboard: A Mass-Extinction Event for Startups?
Jul 31, 2023
Escaping the Valley of Death
Jul 25, 2023
Dashboard: A Tsunami of Regulation
Jul 24, 2023
Bonus Episode: The Long Journey to Really Understanding ESOPs
Jul 21, 2023
Is Anybody Listening to Me?
Jul 18, 2023
Dashboard: ‘ChatGPT on Steroids’
Jul 17, 2023
‘You’re in the Valley of Death’
Jul 11, 2023
Dashboard: Are Your WFH-ers Really Working?
Jul 10, 2023
Why Do You Pay What You Pay?
Jul 04, 2023
Embrace It. Leverage It. Or Die
Jun 27, 2023
Dashboard: You Control Your Destiny
Jun 26, 2023
Twelve Hours a Day, Six Days a Week
Jun 20, 2023
‘Being Isolated Is Just a Bad Idea’
Jun 13, 2023
Dashboard: Gene Marks on Florida’s New Immigration Law
Jun 12, 2023
‘What Doesn’t Keep Me Up at Night?’
Jun 06, 2023
Dashboard: Getting Past the Fear
Jun 05, 2023
Best Of: What It Takes to Build a Business
May 30, 2023
Is PR Worth the Effort?
May 23, 2023
Dashboard: Are We Really Going to Ban TikTok?
May 22, 2023
Marketing Workshop: I Didn’t Know It Was Going to Work
May 16, 2023
Dashboard: Yes, It’s Time to Worry about the Debt Ceiling
May 15, 2023
I’m Not a Real CEO
May 09, 2023
Dashboard: Solving Monopolies, Immigration, Tipped Wages, and the Debt Ceiling
May 08, 2023
Bonus Episode: Not Sold on ESOPs? There’s a New Alternative
May 02, 2023
Dashboard: Where’s the Money?
May 01, 2023
When CEOs Behave Badly
Apr 25, 2023
Dashboard: America’s Economy Is Better than Americans Think
Apr 24, 2023
‘It’s Going to Take $8 Million in Financing’
Apr 18, 2023
We’re Still Buying Inventory
Apr 11, 2023
Dashboard: Is There Really a Credit Crunch?
Apr 10, 2023
Recession? That’s When You Need to Attack
Apr 04, 2023
Dashboard: Winter Is (Still) Coming
Apr 03, 2023
I Just Cut My Pay
Mar 28, 2023
Dashboard: Gene Marks Is Not a Fan of Mandated PTO
Mar 27, 2023
I Can’t Have a Handle on Everything
Mar 21, 2023
Dashboard: Bank As I Say, Not As I Do
Mar 20, 2023
For Wunderkeks, It Really Is Go Big or Go Home
Mar 14, 2023
Dashboard: Taxes, Regulation, and a Punch to the Face
Mar 13, 2023
Marketing Workshop: Turning a Failing Nut Shop into Nuts.com
Mar 07, 2023
Dashboard: The Three Reports Every Business Owner Needs
Mar 06, 2023
What It Means to Break $1 Million in Revenue
Feb 28, 2023
Dashboard: Coping With HR Issues Without an HR Staff
Feb 27, 2023
Marketing Workshop: Selling Cookies on LinkedIn
Feb 21, 2023
Dashboard: The Price of Tipping, Virtual Offices, and Men’s Underwear
Feb 20, 2023
ESOPs Are Great. But Not for Me
Feb 14, 2023
Dashboard: The Good News About Gen Z
Feb 13, 2023
Walking Away From a Salary
Feb 07, 2023
Dashboard: So You Think Building a Business in the U.S. Is Hard?
Feb 06, 2023
How Much Profit Should Your Business Make?
Jan 31, 2023
Dashboard: Getting an SBA Loan With No Down Payment
Jan 30, 2023
Why Isn’t This Product Selling?
Jan 24, 2023
Dashboard: ChatGPT, Salesforce CRM, and the Employee-Contractor Dilemma
Jan 23, 2023
Bonus Episode: A New Way to Sell Your Business
Jan 20, 2023
I’ve Always Been Afraid to Raise Prices
Jan 17, 2023
Dashboard: The State of Small Business, 2023
Jan 16, 2023
How’s Your Compensation Plan Holding Up?
Jan 10, 2023
Dashboard: Check Out the New Retirement Rules
Jan 09, 2023
The Hard-Nosed Business Case for Employee Ownership
Jan 03, 2023
Dashboard: Business Regulation Even Business Owners Will Support?
Dec 19, 2022
Jay Goltz’s 12-Step Business Check-Up
Dec 13, 2022
Dashboard: The Problem with Charging by the Hour
Dec 12, 2022
I Want to Double Sales Again Next Year
Dec 06, 2022
Dashboard: Okay, Boomer, What's Your Succession Plan?
Dec 05, 2022
Should We Tell the Employees?
Nov 29, 2022
Are You a Good Negotiator?
Nov 22, 2022
Dashboard: Zip It And Do Your Job!
Nov 21, 2022
For Richer, For Poorer
Nov 15, 2022
Dashboard: How Gene Marks Stopped Sweating Health Insurance
Nov 14, 2022
There’s Big Money All Over the Place
Nov 08, 2022
Dashboard: Don’t Leave It to Your CPA
Nov 07, 2022
Should You Be in a Business Group?
Nov 01, 2022
Dashboard: Would You Hire Them Again?
Oct 31, 2022
A Founder’s Year: Successful Raise, Fast Growth, and Mental Health Issues
Oct 25, 2022
Dashboard: Gene Marks Has One Piece of Tech Advice
Oct 24, 2022
Rule No. 1: We Will Not Have Civil Wars
Oct 18, 2022
Dashboard: Victor Hwang on Entrepreneurship in America
Oct 17, 2022
Dana Opens in Dallas
Oct 11, 2022
Dashboard: Welcome to Health Insurance Season!
Oct 10, 2022
Bonus Episode: Seth Goldman Brews Another Ice Tea
Oct 07, 2022
Are You Hitting Your Numbers?
Oct 04, 2022
Dashboard: I Like Recessions
Oct 03, 2022
Raising Capital: 'It’s a Ticking Time Bomb'
Sep 27, 2022
Dashboard: The (Commercial) Rent Is Too Damn High
Sep 26, 2022
Should HR Advocate for the Business or the Employee?
Sep 20, 2022
Dashboard: Could California’s Fast Food Regulations Actually Work?
Sep 19, 2022
Bonus Episode: Jason Fried Didn’t Mean to Blow Up Basecamp. But He’d Do It Again
Sep 16, 2022
Quiet Quitting: Another Gift Brought to You by Corporate America
Sep 13, 2022
Dashboard: What Type of Entrepreneur Are You?
Sep 12, 2022
We Have a Meeting With Costco!
Sep 06, 2022
Replay: You Take a Stand
Aug 30, 2022
Here’s My New Succession Plan: I Can’t Die
Aug 23, 2022
Dashboard: The Tax Break No One’s Talking About
Aug 22, 2022
Surviving Bad Clients and Bad Partners
Aug 16, 2022
Dashboard: What the Inflation Reduction Act Means for Businesses
Aug 15, 2022
Trash, Rats, and Garbage Juice: A Case Study in PR
Aug 09, 2022
Dashboard: Why Gene Marks Hates Employees, Part 492
Aug 08, 2022
“I Think I’m Screwed”
Aug 02, 2022
Dashboard: Welcome to the Pre-Recession!
Aug 01, 2022
Are There Enough Hours in Your Day?
Jul 26, 2022
Dashboard: "I Killed"
Jul 25, 2022
Employees Still Have the Leverage
Jul 19, 2022
Dashboard: Something Is Going to Happen
Jul 18, 2022
How Would You Spend $10,000 a Month on Marketing?
Jul 12, 2022
Dashboard: Email or Text?
Jul 11, 2022
Bonus Episode: Kurt Wilkin Hates Business Books. So He Wrote One
Jul 05, 2022
Wunderkeks Has Two Daddies
Jun 28, 2022
Dashboard: Keep Calm and Carry a Lot of Inventory!
Jun 27, 2022
Do Core Values Matter?
Jun 21, 2022
Dashboard: Gene Marks Would Rather Not Employ Gen Z
Jun 20, 2022
I Think You Need to Hire a PR Firm
Jun 14, 2022
Dashboard: Inflation, Recession, the Metaverse. Oh, My!
Jun 13, 2022
Bonus Episode: I Didn’t Appreciate It Until I Almost Lost It
Jun 10, 2022
Fire Your Franchise Consultant
Jun 07, 2022
Dashboard: A Gusher of Money
Jun 06, 2022
What Would Deming Say?
May 30, 2022
The Early Warning Signs
May 24, 2022
Dashboard: It’s Still About Hiring
May 23, 2022
Have You Looked at Your Employee Handbook Lately?
May 17, 2022
Dashboard: The Marketing Crapshoot
May 16, 2022
Does Firing People Ever Get Easier?
May 10, 2022
Dashboard: Gene Marks Went Remote Years Ago. He Hates It
May 09, 2022
My Deal Has Come Apart
May 03, 2022
The Anchor Price
Apr 26, 2022
Bonus Episode: The Marketing Magic of Answering Customer Questions
Apr 19, 2022
Do You Really Want That Shiny Object?
Apr 12, 2022
Do You Take Money off the Table?
Apr 05, 2022
What If I Get the Contract?
Mar 29, 2022
Why I Sold 21 Hats
Mar 22, 2022
We Are Survivors
Mar 15, 2022
We Tried That Brand Thing. It Didn't Work.
Mar 08, 2022
Somebody’s Hiring All of These People
Mar 01, 2022
We Don’t Have a Brand
Feb 22, 2022
Why Not Become the Strategic Buyer?
Feb 15, 2022
Dashboard: Is the Labor Shortage Easing?
Feb 14, 2022
Have You Considered Not Taking Investors?
Feb 08, 2022
Dashboard: A Tale of Two Cities (Fort Myers and Philadelphia)
Feb 07, 2022
The Game Has to End at Some Point
Feb 01, 2022
Dashboard: Is Pay Transparency Good for Businesses?
Jan 31, 2022
The Hardest Thing I’ve Done in Business
Jan 25, 2022
Dashboard: The State of Small Businesses
Jan 24, 2022
Bonus Episode: The Changing Face of the Yarn Industry
Jan 21, 2022
I Want to Double Sales This Year
Jan 18, 2022
Dashboard: Is There Anything That Can't Be Sold?
Jan 17, 2022
Maybe It’s Not the Marketing
Jan 11, 2022
Dashboard: Why Gene Marks Thinks Blockchain is the Story of the Year
Jan 10, 2022
Bonus Episode: Who’s Running the Business?
Jan 07, 2022
When Fred Warmbier Wanted to Quit, Deming Brought Him Back
Jan 04, 2022
This Is What It Takes to Build a Business
Dec 21, 2021
Dashboard: How Concerned Should Businesses Be?
Dec 20, 2021
The Vomit List
Dec 14, 2021
Dashboard: A Tax Break Just for Business Owners
Dec 13, 2021
Are You Playing Offense or Defense?
Dec 07, 2021
Dashboard: Collect Your Own Data
Dec 06, 2021
When Buying an Unsexy Business Becomes Sexy
Nov 30, 2021
It’s Bonus Season. Are You Feeling Generous?
Nov 16, 2021
Dashboard: Robots Aren’t Just for Big Boys Anymore
Nov 15, 2021
“I Can Do It. I Promise You, I Can Do It”
Nov 09, 2021
Dashboard: A Social Media Strategy for Business Owners
Nov 08, 2021
Paying the Volcano God
Nov 02, 2021
Dashboard: What’s in the Build Back Better Bill for Small Businesses?
Nov 01, 2021
I Track Everything You Could Possibly Measure
Oct 26, 2021
Dashboard: How Much Can You Fake It Before You Make It?
Oct 25, 2021
Holy Crap! This Is All My Dreams Come True
Oct 19, 2021
Dashboard: The Case for Facebook
Oct 18, 2021
Should I Open My Books to My Employees?
Oct 12, 2021
Dashboard: Looking for Answers
Oct 11, 2021
“Pardon Me. I’m So Sorry. This Is My First Pandemic”
Oct 05, 2021
Dashboard: Is the Startup Party Over?
Oct 04, 2021
I’m a Freak About the Numbers
Sep 28, 2021
Dashboard: Forget Your Monthly Newsletter
Sep 27, 2021
Can an Entrepreneur Raise an Entrepreneur?
Sep 21, 2021
Dashboard: Stop Complaining!
Sep 20, 2021
Our Best New Accounts Are Coming Through LinkedIn
Sep 14, 2021
Dashboard: How Will the Vaccine Mandate Affect Smaller Businesses?
Sep 13, 2021
I Don’t Pay for Podcasts. Why Would I Pay for Yours?
Aug 31, 2021
"Every Day, I Have to Force Myself to Get Out of Bed"
Aug 24, 2021
Get Rid of the Arsonists
Aug 17, 2021
It’s a Pile of Money
Aug 10, 2021
I Had Two Great Candidates. They Both Blew Up.
Aug 03, 2021
Oh, No! They Accepted Our Offer
Jul 27, 2021
“I Didn’t Look Like Them, But I Could Act Like Them”
Jul 20, 2021
“Does It Matter What You Name Your Business?”
Jul 13, 2021
Why Did Your Business Succeed?
Jul 06, 2021
The Constant Struggle of Marketing
Jun 29, 2021
This Is Where We Get Into Therapy
Jun 22, 2021
Adventures in Candyland
Jun 15, 2021
Feeling the FUD: Dana White Fears She Isn’t Ready to Franchise
Jun 08, 2021
We’re Raising Wages for Everybody
May 18, 2021
I Think People Are Ready to Get Back to Work
May 11, 2021
Did It Have to Get Crazy at Basecamp?
May 04, 2021
I’ve Had a Love-Hate Relationship With PR
Apr 27, 2021
How the Sausage Is Made
Apr 20, 2021
Dana White Decides to Franchise Paralee Boyd
Apr 13, 2021
God, Loren, You Are Such a Jerk
Apr 06, 2021
My Name Is Jay Goltz, and I’m an Entrepreneuraholic
Mar 30, 2021
Should Small Businesses Have Boards?
Mar 23, 2021
I Hope You’re Not Torturing Yourself
Mar 16, 2021
I Need a Vacation
Mar 09, 2021
Chicago, New York, or Atlanta?
Mar 02, 2021
So You Bet the House?
Feb 23, 2021
How Do We Get Out of This Cage?
Feb 16, 2021
I Want Clean Hands
Feb 09, 2021
Optimism in D Minor
Feb 02, 2021
“A Fabulous Conversation About Marketing"
Jan 26, 2021
I Will Be Here
Jan 19, 2021
How Do I Manage My Managers?
Jan 12, 2021
All It Takes Is One Mistake
Dec 15, 2020
The Great COVID Churn
Dec 08, 2020
She Was a Hiring Goddess
Nov 24, 2020
We’ll Find Something for Them to Do
Nov 17, 2020
Are You Ready to Sell Your Business?
Nov 10, 2020
This Week, The Pandemic Hit Home
Nov 03, 2020
What Would You Do With $200,000 Right Now?
Oct 27, 2020
Man, If I Win...
Oct 20, 2020
REVISITED: That’s The Price
Oct 13, 2020
I Would Be Scared, Frankly
Oct 06, 2020
Landlords and Real Estate and Banks, Oh My!
Sep 29, 2020
When’s This Gonna Be Over?
Sep 22, 2020
There’s a Thin Line Between Confident and Delusional
Sep 15, 2020
We Kind of Live or Die by Google
Aug 25, 2020
The Case for Not Pivoting
Aug 18, 2020
The Most Expensive Hire You Will Ever Make
Aug 11, 2020
Hair Is Segregated
Aug 04, 2020
My Jay Goltz Face
Jul 28, 2020
I’m Not Going to Shut the Doors
Jul 21, 2020
Would You Start Your Business Today?
Jul 14, 2020
Doomsday Fatigue
Jul 07, 2020
That’s a Stupid Question
Jun 30, 2020
Do You Feel Shame Taking Money From the Government?
Jun 23, 2020
I’ve Never Raised My Prices
Jun 16, 2020
I’m Stressed
Jun 09, 2020
How Do You Handle the Fact That a Lot of People Don't Like You?
Jun 02, 2020
Everything I Learn, I Have to Learn the Hard Way
May 26, 2020
You’re Not Human Anymore. You’re the Boss. Deal With It
May 19, 2020
Dude, You’re Gonna Get on an Airplane?
May 12, 2020
My Employees Are Not Thrilled to Be Back at Work
May 05, 2020
Why Not Us?
Apr 28, 2020
Three Owners. Two Loans. One Emotional Conversation
Apr 21, 2020
The Money’s in the Bank
Apr 14, 2020
Warrior Mode
Apr 07, 2020
My Employees Are Freaking Out
Mar 31, 2020
Where Can I Save Some Cash?
Mar 24, 2020
I Ain’t Going Down
Mar 17, 2020
Maybe This Isn’t the Right Job for You
Mar 10, 2020
Special Episode, Part 2: We Want to Talk to You About the Bread
Mar 03, 2020
Mini Episode: The 21 Hats Business Owners Make Coronavirus Contingency Plans
Mar 02, 2020
Special Episode, Part 1: All You Have to Do Is Be Better
Feb 25, 2020
We’re at the Edge Right Now
Feb 18, 2020
Does Culture Really Eat Strategy for Lunch?
Feb 11, 2020
What Do I Have to Lose, Right?
Feb 04, 2020
I’m Trying to Survive in Retail
Jan 28, 2020
Special Episode: He Patted My Hand and Told Me I Didn’t Know Anything About Business
Jan 08, 2020
At Vanderbloemen Search, Everyone Blogs. Everyone? Everyone.
Jan 08, 2020
Is Your Business Making as Much Money as You Think It Should?
Jan 07, 2020