Knowledgebase Ninjas

By Gowri Ramkumar

Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.

Image by Gowri Ramkumar

Category: Management

Open in Apple Podcasts


Open RSS feed


Open Website


Rate for this podcast

Subscribers: 7
Reviews: 0
Episodes: 113

Description

Gowri Ramkumar of Document360 finds and interviews the brightest minds in the SaaS documentation space.

Episode Date
Docs-as-Code vs Dedicated knowledge base with Brianne Bennett, Opensee
Apr 24, 2024
Improving documentation with user feedback with Iga Koprowska, Akamai
Apr 03, 2024
Building developer-friendly API documentation with Hannah Kahn, Azion
Mar 14, 2024
Migrating documentation: Best practices and challenges, with David Ingram, Medallia
Feb 15, 2024
The Changing Landscape of Technical Writing with Mick Davidson, Aussie Broadband
Feb 01, 2024
Knowledge Management for Organizational Success with Eduarda Raddatz, Technical Writer, Matera
Dec 28, 2023
Crafting quality product documentation with Sofia Emelianova, Senior Technical Writer, Google
Nov 30, 2023
Transition to Technical Writing from Diverse Backgrounds with Beatriz Mejia, Technical Writer at Ben Fatto
Oct 04, 2023
API documentation: Components and Best practices, with Mark Wentowski, API documentation Specialist, TechWriteX
Jun 28, 2023
Discussing knowledge sharing and documentation metrics with Mysti Berry, Principal Technical Writer at mParticle
Jun 14, 2023
Navigating Team Dynamics in Technical Writing with Yael Basford, Senior Technical Writer, Akamai
May 17, 2023
Conversation on Technical communication, Ideal persona, and Integrating writers into development with Avi Chazen, Technical Communicator at Sage
Apr 19, 2023
Documentation as Customer Success and Retention Tool with Isa De Abreu, Lead Technical Writer at Nexudus
Mar 23, 2023
Hard skills vs soft skills in technical writing with Jonathan Glassman, Senior Technical Writer, GitLab
Feb 24, 2023
In Conversation with Jessica Valero Gil, Senior Technical Writer at Zapier on Document Development Life Cycle (DDLC)
Jan 26, 2023
User empathy while building customer support documentation with Domi Sinclair, Technical Writer at Collibra
Dec 20, 2022
How to build style guides that enhances the customer journey with Marty Yu, Senior Technical Writer at CrowdStrike
Nov 30, 2022
Discussing how to transition from an English Professor to Technical writer with Lindsey Gilbert, Technical Writer at Paradox
Sep 28, 2022
How to craft exceptional documentation that attracts and serves customers with Mary Connor, Technical Writer at Civitas Learning
Aug 24, 2022
Understanding Documentation Process Workflow with Sue Highmoor, Documentation Manager at UKCloud
Jul 22, 2022
What Do You Need to Succeed as a Technical Writer with Ashok Nayak, Technical Writer at Fynd
Jun 21, 2022
Cybersecurity, UX Design, and SEO Documentation with Vivek Pattnaik, Technical Writer at Microsoft
Jun 07, 2022
Building Trust on Blockchain by Writing Great Documentation with Jesse Eberenz, Technical Writer at Chainalysis
May 24, 2022
Generate More Traffic to Your Document with Kathyana Rule, Senior Technical Writer at Celigo
May 10, 2022
Mastering Open Source Technical Documentation with Abigail McCarthy, Staff Open Source Technical Communications Manager at VMware
Apr 26, 2022
Leveraging Automation to Create Structural and Consequential Documentation with Abhishek Sura, Senior Documentation Manager at Oracle
Apr 12, 2022
Developing More Useful Technical Document with Anusmita Ray, Technical Writer at TrueLayer
Mar 29, 2022
Understanding Continuous Integration Approach for Technical Documentation with Kenneth Whyte, Technical Writer at Vizlib
Mar 15, 2022
Qualities and Requirements to Become a Lead Technical Writer with Anil Hanagud, Documentation Manager at Cisco Systems
Mar 01, 2022
Innovation and Multi-Dimension in Technical Documentation with Sue Arkin, Documentation Lead at Unity Technologies
Feb 15, 2022
Five Steps Formula for Effective Documentation with Shivam Gupta, Junior Technical Writer at HackerEarth
Feb 01, 2022
The Fundamentals of Producing High-Quality Technical Documentation with Tina Klein Walsh, Senior Manager at Blackberry Qnx Systems
Jan 18, 2022
Documentation Planning and Organized Execution with Mark Sellings, Senior Technical Writer at Boomi
Jan 04, 2022
Traits of a Technical Documentation Manager with Kat Stoica Ostenfeld, Technical Documentation Manager/Team Lead at Sitecore
Dec 21, 2021
Create High-Quality Technical Content with a Non-Technical Background with Alan Kasim, Documentation Manager at Medallia
Dec 07, 2021
Broadening Your Skill Set as a Technical Writer with Nicola Yap, Technical Writer at Google
Nov 23, 2021
Significance of Inter-Team Communication for High-Quality Documentation with Sree Pattabiraman, Senior Technical Writer at Extreme Networks
Nov 09, 2021
The Role of Artificial Intelligence (AI) in Transforming Technical Documentation with Selvaraaju Murugesan, Data Strategist at Kovai
Oct 26, 2021
Technical Documentation Auditing with Louise MacBean, Senior Technical Writer at Ometria
Oct 12, 2021
Managing Documentation Workflows with Matthew Buttler, Senior Technical Writer at Signiant
Sep 29, 2021
How to Manage Internal Communication and Engage with the Customers with Kate Dolan, the Senior Technical Writer at Spotify
Sep 15, 2021
Software VS Hardware Technical Documentation with Idan Englander, Technical Writer at Anaconda
Sep 01, 2021
Fundamentals of Creating High-Quality Documentation with Ramesh Aiyyangar, Head of Documentation at Reltio
Aug 18, 2021
Building a Promising Technical Writing Career with Michael G. Khmelnitsky, Principal Technical Content Developer at Qumulo
Aug 05, 2021
The Importance of Consistency in Technical Documentation with Paulo Victor, Senior Lead Technical Writer at Nubank
Jul 23, 2021
Thirty-Three Rules of API Documentation with Robert Delwood, the Lead API Documentation Writer at iManage
Jul 08, 2021
Managing Distributed, Non-Linear Documentation Workflows with Jason Christie, Documentation Team Lead at Shopify
Jun 24, 2021
The Role of Technology in Documentation with Andrii Tserkovnyi, Technical Writer at Spryker Systems
Jun 10, 2021
Agile Technical Documentation Workflow with Hannah Gilberg, Director, User Documentation at Navis
May 27, 2021
Three Key Milestones to Achieving High-Quality Documentation with Jamie Roddy, Manager of Technical Communications at Sabre Corporation
May 13, 2021
Architect the Users' Journey with Steve Bream, Lead Documentation Manager at DataStax
Apr 29, 2021
API-First & the OAS Approach for Technical Documentation Success with Uwana Ikaiddi, Manager, Developer Documentation at BigCommerce
Apr 15, 2021
How to Automate Documentation with Patrick Hammond, Project Manager DocOps at Adyen
Mar 30, 2021
How GitHub Ensures Quality Documentation with Lucie Le Naour, Technical Content Developer at GitHub
Mar 18, 2021
User-Centric Approach for High-Quality Documentation with Claire Bremble, Technical Writer Manager at Dude Solutions
Mar 04, 2021
The Role of the Editor in Technical Documentation With Mike Pope, Technical Editor at Google
Feb 18, 2021
User-Friendly Documentation with Sara Tilly of Infobip
Feb 11, 2021
Documentation Knowledge Management with Patrick Martin, Senior Director of Technical Support at Coveo
Feb 04, 2021
Learning Technical Writing with Nikita Dhulekar, a Business Analyst and Technical Writer at Fluent Commerce
Jan 21, 2021
Technical Writing Guidelines with Anne Tarnoruder of Synopsys
Jan 07, 2021
Agile Technical Documentation Style Guides with Dr Anu Singh, Technical communicator and speaker of Fiserv
Dec 22, 2020
The Creative Side of Writing Technical Documentation with Mandy Patterson of Sprout Social
Dec 16, 2020
How To Create Quality Documentation with Manasi Gandhi of IBM
Dec 01, 2020
Explore Documentation Lifecycle with Abrar Syed of Equiniti India
Nov 30, 2020
Optimising Technical Writing through Strategic Planning with Rahel Anne Bailie from Content, Seriously Consulting
Nov 19, 2020
Benefits of Open-sourcing Content with Andrew Etter of Amazon Web Services
Nov 11, 2020
Unifying the technical documentation with Sadhana S of IBM
Nov 04, 2020
Importance Of Formatting And Presentation In Technical Writing with Gururag Kalanidhi of Freshworks
Oct 27, 2020
Keeping Documentation Simple and Readable with Aditi Khanchandani of Cognizant
Oct 21, 2020
Innovating In Technical Writing with Marco Cacciacarro from Blackberry
Oct 07, 2020
Collaborative Technical Documentation & Technological Innovations with Preeti Savanur of OpenText
Sep 30, 2020
Focusing on the User-Centric Documentation with Sreya Dutta of Clover Network - A Fiserv Company
Sep 23, 2020
Treating Documentation As A Product And Collaborative Effort with Emily Mayeski of CyberCube
Sep 15, 2020
Career Trajectories For Technical Writer's with Jordan Stanchev of SAP Labs
Sep 09, 2020
Technical Writing and User-Friendly Documentation with Arshabhi Rai of Solace
Sep 02, 2020
Being A Startup’s Sole Technical Writer with Sarah Day of LaunchDarkly
Aug 26, 2020
Optimizing The Documentation Process with Raghuram Pandurangan of Causeway Technologies
Aug 19, 2020
UX Writing & Technical Documentation in Digital Space with David Connis of Skuid
Aug 11, 2020
The Important Factors in Documentation with Rick Teplitz of Imperva
Aug 05, 2020
Essential Qualities of a Technical Writer with Ellis Pratt of Cherryleaf
Jul 29, 2020
Knowing Your Documentation Audience with Naomi Papoushado of Gong.io
Jul 22, 2020
Business Value Of Tech Documentation with Sarah O’Keefe of Scriptorium Publishing
Jul 15, 2020
Interconnectivity & Great Documentation with Merlin Carter of Project A
Jul 08, 2020
Influential Documentation with Tanja Lorber of Stegmann System
Jul 01, 2020
Find Your Tribe Then Make A Difference with Jack Molisani of ProSpring Technical Staffing
Jun 24, 2020
Don’t Limit Yourself To What You Already Know with Andres Altamirano Jeschke of SOFHA GmbH
Jun 17, 2020
The Power Of Detailed Documentation with Shilpa Garg of Workday
Jun 10, 2020
Creating Effective Documentation with Raj Kiran of OpenText
Jun 03, 2020
The Importance Of Consistency with David Forsythe of Mavenlink
May 26, 2020
Ensuring Aligned Technical Content with Aditi Kashikar of Automation Anywhere
May 20, 2020
Documentation Simplicity is King with Anastasiia Mikhieieva of GlobalLogic
May 13, 2020
Increasing Searchability with Gideon Behrensmeyer of Sisense
May 06, 2020
Entering The Conversation About Your Product with Christopher Gales of Splunk
May 01, 2020
Understand Your Audience Fully with Sindhu Surenthran of a Multinational Company
Apr 27, 2020
Do Your Users Justice with Kavitha Kandappan of AMD
Apr 24, 2020
Keep The Customers In Mind When Documenting with Megan Driscoll of HubSpot
Apr 22, 2020
Documentation Metrics Don't Work with Tom Johnson of Amazon
Apr 15, 2020
Putting Users First with Jennifer Lambourne of Monzo Bank
Apr 08, 2020
Defining The Deliverable with Keith Johnson of InfoPros
Apr 03, 2020
Jokes In Help Docs? with Allan Duquette of Proposify
Apr 01, 2020
Know who you're writing for with Karissa Van Baulen, Support Specialist of Hotjar
Mar 27, 2020
Never Stop Learning with Colum McAndrew of Mimecast
Mar 25, 2020
Internal Documentation with André Sato of Wildlife Studios
Mar 18, 2020
Minimizing Content with Gavin Austin of Salesforce
Mar 11, 2020
Managing Shareholders with Chris Ward, Technical Writer @ Ethereum
Mar 04, 2020
Documentation Is An Option with Aaron Collier of Kiwi.com
Feb 26, 2020
Unnecessary Words with Nick Wittaker of Wolters Kluwer
Feb 19, 2020
Writers Should Write Less with Nibu Thomas of Whatfix
Feb 12, 2020
Users Want Self Help with Khurshid Alam of Quick Heal Technologies
Jan 31, 2020
Documentation Isn’t Just One Thing with Daniele Procida of Divio A
Jan 31, 2020
Never Straightjacket The Expert with Arjan Ros of Reynen Court LLC
Jan 31, 2020
Welcome To Knowledgebase Ninjas with Saravana Kumar of Document360
Jan 31, 2020
An Introduction with Gowri, Host Of The Knowledgebase Ninjas Podcast
Jan 22, 2020