Retail Remix

By Retail TouchPoints

Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.


Category: Business

Open in Apple Podcasts


Open RSS feed


Open Website


Rate for this podcast

Subscribers: 3
Reviews: 0
Episodes: 277

Description

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode Date
Independent Retail in a Time of Change
Dec 08, 2025
How Anthropologie is ‘Curating a Lifestyle’ with its Maeve Brand
Dec 01, 2025
How Google Is Redefining the Shopping Journey
Nov 24, 2025
What DoorDash Plans to Deliver Next
Nov 17, 2025
How Visa is Preparing for the Agentic Commerce Era
Nov 10, 2025
Amazon Ads’ Former Evangelist on the Future of Retail Media
Nov 03, 2025
Legendary Adman Ellis Verdi on the Art of Retail Advertising
Oct 27, 2025
AI Answer Engines and the New Rules of Ecommerce
Oct 20, 2025
Pacsun’s Formula for Relevance: Youth Culture + Co-Creation
Oct 06, 2025
Redesigning with Reverence: Inside the New MoMA Design Store Experience
Sep 29, 2025
What Leaders Can Learn from Dick’s, Target & the Athleisure Boom
Sep 22, 2025
How PayMore Is Flipping the Script on Used Electronics
Sep 15, 2025
Deep Dive: How to Tackle Return Fraud Without Losing Customers
Sep 11, 2025
The Experience Equation: What Retailers Need to Get Right
Sep 08, 2025
Inside ThredUp’s Surge: What’s Fueling Resale’s Rise
Aug 18, 2025
How Primark Is Rewriting the Rules of Value Fashion in the U.S.
Aug 11, 2025
What $24 Billion in Prime Day Spending Tells Us About H2
Aug 04, 2025
What U.S. SMBs Can Learn from Alibaba.com’s Playbook
Jul 28, 2025
True Religion’s Secret to Winning Over Gen Z
Jul 21, 2025
From Red Carpet to Cart: Crafting Digital Experiences that Convert
Jul 14, 2025
The Trust Deficit: Brand Transparency and the New Rules of Retail
Jun 30, 2025
From Family Roots to Future Growth: Inside Bealls’ Century-Long Retail Journey
Jun 23, 2025
Lessons from the World’s Top Brands
Jun 16, 2025
Scaling Internationally: Strategies for the Tariff Era
Jun 09, 2025
How DSW Is Navigating a New Era of Engagement
Jun 02, 2025
Tariffs, Bankruptcies and What Comes Next in Retail
May 27, 2025
Why Creators are Creating a New World of Commerce
Jan 13, 2025
What Makes Thrive Market’s Marketing Team Thrive?
Jan 06, 2025
How M&M’S Sweetened the Digital Experience with Composable Commerce
Dec 23, 2024
Why CarMax Has Revved Up AI Innovation
Dec 16, 2024
How Two TV Execs Are Shaping Social Commerce
Dec 09, 2024
What Keeps Retail Leaders Up at Night?
Dec 02, 2024
What Makes Anthropologie Stores So Special?
Nov 25, 2024
What the FTC’s Fake Reviews Ban Means for Your UGC Strategy
Nov 18, 2024
Can Brands Compete Through the Payment Experience?
Nov 11, 2024
The Woman Behind the ECOfashion Movement
Nov 04, 2024
How to Get on Shoppers’ ‘Nice Lists’ This Holiday Season
Oct 28, 2024
How VICI Shaped the Future of the ‘Instagram Brand’
Oct 21, 2024
How Community Involvement Influences Commerce
Oct 14, 2024
Retail Storytelling Isn’t Just for Kids
Oct 07, 2024
How Sur La Table Turns Customer Insight into Innovation
Sep 30, 2024
How Do You Make Instant Commerce Happen?
Sep 23, 2024
Inside Bionic Retail
Sep 18, 2024
What’s New in the World of Beauty and Wellness?
Sep 16, 2024
Elevating the Bodega Experience
Sep 09, 2024
Why Walgreens is Embracing the Shoppable TV Era
Sep 02, 2024
Good for Consumers, Good for the Earth: How Nestlé Purina PetCare Embraces Sustainability
Aug 26, 2024
Dang, That’s a Beautiful Store
Aug 19, 2024
Connecting with Context: Why Reddit is a Secret Commerce Powerhouse
Aug 12, 2024
Making the Membership Model Work for You
Aug 05, 2024
How Do the Most Successful Retail Stores Operate?
Jul 31, 2024
Content, Creators & Creativity: Why Milani Cosmetics’ Marketing Stands Out
Jul 29, 2024
Community: The Cornerstone for Product and Marketing Innovation
Jul 22, 2024
Virtual Influencers and the Future of AI
Jul 17, 2024
What’s Driving Hearst’s Ecommerce Aspirations?
Jul 15, 2024
Steve Dennis Wants You to Crush Your Ego
Jul 08, 2024
Tanger and the Transformation of the Shopping Center
Jun 24, 2024
How Stellar Branding Helps Studs Dazzle
Jun 17, 2024
EX: The Force Multiplier for CX
Jun 10, 2024
Hungryroot’s Chief Digital Officer on Balancing Marketing Art and Data Science
Jun 03, 2024
We're Taking a Break!
May 27, 2024
IPSY is Making Over the Membership Model
May 20, 2024
AI in Focus: Lessons from Zenni Optical
May 13, 2024
How Albertsons is Transforming Grocery Shopping Experiences
May 06, 2024
What Retail Brands Can Learn from Beyoncé
Apr 29, 2024
Inside the World’s Most Innovative Retail Stores
Apr 22, 2024
How Boisson Unlocked New Opportunities for NA
Apr 15, 2024
The Future of Loyalty Programs: Community, Crowdsourcing and Beyond
Apr 08, 2024
Why Retail Leaders are ‘Stuck Halfway Up the Ladder’
Apr 01, 2024
How Roku is Shaping the Shoppable Content Era
Mar 25, 2024
Investigating the Evolved Customer Journey: Trends, Challenges & Priorities
Mar 18, 2024
How Juxtapose is Shaping Tomorrow’s Brands
Mar 11, 2024
Celebrating 200 Episodes: Our Top 5 Geek-Out Moments
Mar 04, 2024
How Stitch Fix Blends the Art and Science of Merchandising
Feb 26, 2024
Are Brands Closing the Connected Retail Gap?
Feb 19, 2024
Expanding the Retail Talent Pipeline
Feb 12, 2024
Embracing Gen AI for Creative Impact
Feb 05, 2024
How Can Brands Elevate Their Stories in Stores?
Jan 29, 2024
The Booth and Beyond: What NRF 2024 Tells Us About the State of the Industry
Jan 22, 2024
How Albertsons Media Collective is Driving Retail Media’s Evolution
Jan 15, 2024
How Solo Brands Creates Lasting Memories & Genuine Connections
Jan 08, 2024
Retail Experts Reveal the Top 2024 Trends & Predictions
Jan 03, 2024
The Hitchhiker's Guide to the New Internet: Emerging Tech for Embracing the Digital Revolution
Dec 18, 2023
How 1-800-FLOWERS.COM, Inc. Creates Connection Through Unique Content Experiences
Dec 11, 2023
What Can Retailers Learn from Cannabis Brands?
Dec 04, 2023
Digging into Thanksgiving Weekend Results: Trends & Predictions from Adobe Digital Insights
Nov 29, 2023
Designing for Success: How Technology Decisions Shape Store Ops Strategies
Nov 20, 2023
How Liquid Death’s Unconventional Creative Strategy Fuels Digital Growth
Nov 13, 2023
Thoughtful Design: Inside Monica + Andy’s Approach to Children’s Apparel
Nov 06, 2023
Enter Kurt Geiger’s Colorful World of Luxury
Oct 30, 2023
What Does Gen Z Really Want from Stores?
Oct 23, 2023
From Pop-up to Permanence: The Inside Scoop on the Museum of Ice Cream
Oct 16, 2023
What Makes a Successful Celeb-Backed Brand?
Oct 09, 2023
Social Commerce Lessons from Brand Leaders: Content Marketing, Influencer Engagement and More
Oct 02, 2023
Substance and Simplicity: Exploring Hanna Andersson's Commitment to Trust, Community & Sustainability
Sep 25, 2023
Differentiating Through Recommerce Experiences
Sep 18, 2023
How Kendra Scott Turns Every Store into a Community Hub
Sep 11, 2023
Unlocking the Power of 'Mind Building' for Experience Design
Sep 04, 2023
Is Private Label the New Competitive Playground?
Aug 28, 2023
The Future of Commerce: Resilience, Diversification and Connectivity
Aug 21, 2023
Navigating Heightened Competition in the Beauty and Skincare Industry
Aug 14, 2023
The Generation Connection: How Dormify Taps Community to Drive Loyalty
Aug 07, 2023
The Power of Generative AI in Driving Ecommerce Success
Jul 31, 2023
Brand vs. Demand: Navigating the Duality of Marketing Content in Modern Retail
Jul 24, 2023
Why Retailers Needs to Rethink the Checkout Experience
Jul 17, 2023
How Companies Like American Eagle Are Innovating Through Resale
Jul 10, 2023
How Augmented Reality is Driving Contextual Commerce
Jun 26, 2023
How Tech Can Enhance In-Store Merchandising, Personalization and Service
Jun 19, 2023
Creating Immersive Brand Experiences with Data-Driven Advertising
Jun 12, 2023
The Evolution of the Creator Economy
Jun 05, 2023
Staying Human in a Robot World: The Power of H2H Engagement
May 29, 2023
Shopping Center Marketing: Retail’s Most Expensive Gym Membership?
May 22, 2023
Web3: A New Era of Shopper Experience and Expression
May 15, 2023
How Qalara is Helping Ethical Brands Scale
May 08, 2023
Youthforia Founder on Creating Content that Connects…and Drives Commerce
May 01, 2023
Unlocking the Power of Subscription Commerce
Apr 24, 2023
How Tractor Supply Uses Technology to Engage and Empower Associates
Apr 17, 2023
Bringing Food & Beverage Innovation to Target
Apr 10, 2023
Closing the Gap Between Digital & Physical Luxury Experiences
Apr 03, 2023
The Future of Connected Experiences: From CPG Products to Pokémon
Mar 27, 2023
How LePrix is Using Tech to Advance Luxury Wholesale
Mar 20, 2023
How to Make Branded Recommerce Profitable
Mar 13, 2023
Can NFTs Revolutionize the Retail Industry?
Mar 06, 2023
New Ways to Accelerate Customer Centricity
Feb 27, 2023
What Does the Future Hold for Digital-First DTC Brands?
Feb 20, 2023
The Great Balancing of Customer Value and Immersive, Tech-Driven Experiences
Feb 13, 2023
Why Babylist is Designing Shopping Experiences for the Entire Family
Feb 06, 2023
How Mentorship and Sponsorship Fuel DEI Success
Jan 30, 2023
NRF 2023 Recap: Hot Tech, Top-of-Mind Trends & Layered Noodles
Jan 23, 2023
How Grove Collaborative is Building a Long-Term Value Creation Plan
Jan 16, 2023
The Opportunities (and Risks) of the Metaverse
Jan 09, 2023
Bringing Retail Media into Stores
Jan 02, 2023
Making the Marketplace Model Work for You
Dec 19, 2022
Analyzing Commerce Media’s $1.3 Trillion Value
Dec 12, 2022
How General Mills is Using Its Loyalty Program to Create Mutual Value
Dec 05, 2022
What’s the Deal with Millennials?
Nov 28, 2022
Social Impact Lessons from TOMS
Nov 21, 2022
Get More ‘Cha-Ching’ from Checkout Experiences
Nov 14, 2022
The 4 Pillars of PacSun’s Winning Social Strategy
Nov 07, 2022
Hip or Hype? 2022 Retail Trends Edition
Oct 31, 2022
How Google is Redefining Product Search
Oct 24, 2022
Getting a Seat at the Innovation Table
Oct 17, 2022
Turning SMS into a Revenue Driver
Oct 10, 2022
Willy Wonka Goes Sustainable CPG
Oct 03, 2022
From Social Commerce to Curated Commerce
Sep 26, 2022
Tales from Ron Thurston’s Tour of Retail in America
Sep 19, 2022
Is Loyalty Created in the Post-Purchase Experience?
Sep 12, 2022
Inside Perspectives from Top Amazon Aggregators
Sep 05, 2022
Creating a Brand Gen Alpha Loves
Aug 29, 2022
What’s the New Holiday Marketing Calendar? 
Aug 22, 2022
Making Gifting a Year-Round Strategy
Aug 15, 2022
Celebration, Self-Expression and Rowan's New Approach to Piercing
Aug 08, 2022
How No-Code Automation Drives Ecommerce Innovation
Aug 01, 2022
Parachute’s CEO on Purposeful, Data-Driven Growth
Jul 25, 2022
6 Ways to Thrive in the ‘Me-Centric’ Retail Revolution
Jul 18, 2022
Next-Gen Store Design: Storytelling, Sustainability and the Five Senses
Jul 11, 2022
Mastering the Growing Ecommerce Universe
Jul 04, 2022
How Samsung is Removing Friction from Retail Experiences
Jun 27, 2022
Can Digital Twins Solve Retail’s Fit Problem?
Jun 20, 2022
What Makes Italic’s Marketplace Shine?
Jun 13, 2022
How to Feed the UGC Machine
Jun 06, 2022
How Caraway is Owning the ‘Clean Cooking’ Space
May 31, 2022
Quantifying the Retail Media Opportunity
May 23, 2022
Retail Innovation Conference & Expo Recap: The Trends Driving Connected Commerce
May 16, 2022
Next-Gen Ecommerce: Content, Curation and Compelling Experiences
May 09, 2022
Closing the Gaps in Social Commerce Experiences
May 02, 2022
Dissecting the BNPL ‘Fairytale’
Apr 25, 2022
Innovation Insights from APAC
Apr 18, 2022
Shopping for Babies is Overwhelming. Lalo is Changing That
Apr 11, 2022
Meta’s Vision for Community-Driven Commerce
Apr 04, 2022
Which Brands Are Winning at Connected Retail?
Mar 28, 2022
Fulfillment’s Big Profitability Problem
Mar 21, 2022
We’ve Reached 100 Episodes!
Mar 14, 2022
Crocs CDO Dishes on Digital Innovation
Mar 07, 2022
Can Brands Close the Relevance Gap?
Feb 28, 2022
Agile Stores Need Data-Driven Managers
Feb 21, 2022
How Yahoo is Helping Brands Drive Omni Engagement
Feb 14, 2022
Virtual Showrooms, the Metaverse and New Shopper Communities
Feb 07, 2022
Taking Try-On Experiences Beyond the Fitting Room
Jan 31, 2022
NRF Special: Inside the Big Show
Jan 24, 2022
Influencer Marketing and the Evolution of Social Commerce
Jan 17, 2022
How Wine Enthusiast is Bridging the Gap Between Content + Commerce
Jan 10, 2022
The Age of the Empowered Associate
Jan 03, 2022
Data Privacy, Retail Media and the Personalized Store
Dec 20, 2021
Embracing the Frugal Consumer
Dec 13, 2021
Is Cyber Weekend Dead?
Dec 06, 2021
What Gives The Home Depot its Competitive Edge?
Nov 22, 2021
How Rebag Built the Ultimate Client Loyalty Loop
Nov 15, 2021
Inside the Fernish Growth Engine
Nov 08, 2021
Inside 100.co’s Brand-Building Machine
Nov 01, 2021
Model No. Helps Manufacturing Go Green
Oct 25, 2021
How Your Loyalty Program Can Unlock First- and Zero-Party Data
Oct 18, 2021
The New Art and Science of Pricing
Oct 11, 2021
What Does It Mean to Be an Inclusive Brand?
Oct 04, 2021
David’s Bridal Brings #WeddingInspo to the Next Level
Sep 27, 2021
Digital Experience Gaps Put Revenue On the Line 
Sep 20, 2021
How Who Gives a Crap Makes an Impact
Sep 13, 2021
BigCommerce and Diono Dig Into ‘Hybrid Retail’
Aug 30, 2021
Vuori Tripled in Value During the Pandemic. Here’s How.
Aug 23, 2021
Creating ‘Retail Theater’ Amid a New Normal
Aug 16, 2021
The Story Behind Shopkick’s Consumer Research
Aug 09, 2021
Making Sense of the Evolved Digital Commerce Landscape
Aug 02, 2021
Inside Shopify Fulfillment Network’s Quest to Drive Last Mile Innovation
Jul 26, 2021
How VCs Are Funding Retail Innovation
Jul 19, 2021
Inside Retail’s NFT Movement
Jul 12, 2021
How Thrasio is Helping Amazon Brands Scale
Jun 28, 2021
‘Invisible Security’ and New Rules for Payment Experience
Jun 25, 2021
The Influencer Marketing Tipping Point
Jun 25, 2021
Retail Design Special: What’s Trending in Stores?
Jun 25, 2021
Riding the Wave of Brand Disruption
May 24, 2021
Evil Robots, Killer Computers and Other AI Myths
May 17, 2021
Creating Value with Vending Machines
May 10, 2021
Why It’s Time for Retailers to Measure Brand Intimacy
May 03, 2021
How Messaging Drives Contextual CX
Apr 26, 2021
Fulfillment: Retail's New 'Big E' Opportunity
Apr 19, 2021
Is the Future of Personalization...Handwrytten Notes?
Apr 12, 2021
How Sephora and BuzzFeed Close the Trust Gap
Apr 05, 2021
Social Stores, Micro-Fulfillment and the Future of Experiential Strategy
Mar 29, 2021
The Truth About 'Woke Marketing’
Mar 22, 2021
What You're Getting Wrong About Retail’s Reinvention
Mar 15, 2021
Hacking the Social Algorithm
Mar 08, 2021
How Brilliant Earth Became a Purpose-Driven Innovator
Mar 01, 2021
What Can Retailers Learn from Liquor Stores?
Feb 22, 2021
Retail’s Tech Acceleration Continues
Feb 15, 2021
Is Payment Experience Retail’s Big Untapped Opportunity?
Feb 08, 2021
Creating Tangible Change with Diversity and Inclusion
Feb 01, 2021
The Future of the Instagrammable Moment
Jan 25, 2021
Digitizing the Marketplace Model
Jan 18, 2021
How Culture Drives Retail Pride
Jan 11, 2021
A Look Back at 2020: Retail's New Reality
Jan 04, 2021
Appointments, Curbside and the Future of Omnichannel Retail
Dec 21, 2020
How Gemist is Disrupting Jewelry Shopping
Dec 14, 2020
Tackling Content Complexity
Dec 07, 2020
Inside Adobe's Thanksgiving Weekend Research
Dec 02, 2020
Teaser: Deep Dive Into Holiday Data
Nov 30, 2020
Are the Holidays Creating More Cybersecurity Risk?
Nov 23, 2020
With COVID, Grocery Finally Goes Digital
Nov 16, 2020
'Contextual Commerce' and the Evolution of Advertising
Nov 09, 2020
Rewriting the Brand Marketing Playbook
Nov 02, 2020
Why DTC Needs a Collective
Oct 26, 2020
How Klarna Is Transforming the Role of Payments
Oct 19, 2020
When Diversity and Disruption Intersect
Oct 12, 2020
You Say You Want A (Pop-Up) Revolution
Oct 05, 2020
Amazon: Beat Them, Join Them Or Both?
Sep 28, 2020
Data Helps ThirdLove Shoppers Find The Perfect Fit
Sep 21, 2020
Has Influencer Marketing Reached A Tipping Point?
Sep 14, 2020
How Olivela Strengthened Its Brand During The Pandemic
Sep 08, 2020
The Future Of Omnichannel Orchestration
Aug 31, 2020
Inspiring Innovation In The Novel Economy
Aug 24, 2020
Are Brands Prepared For Counterfeit Crisis?
Aug 17, 2020
The Real Problem With Advertising
Aug 10, 2020
How RAIN RFID Powers Next-Gen Customer Experiences
Aug 03, 2020
Will "On-The-Way" Delivery Shake Up The Fulfillment Space?
Jul 27, 2020
Assessing SEO For Online & Brick-And-Mortar Discovery
Jul 20, 2020
COVID-19 vs. The Great Recession: Assessing The Retail Impact
Jul 13, 2020
E-commerce's Big Discovery Problem
Jul 06, 2020
The Last Mile: A New Way To Surprise & Delight
Jun 29, 2020
Which COVID Trends Have Staying Power?
Jun 22, 2020
Why Eastbanc Is Prioritizing Brand Partnerships Amid COVID-19
Jun 15, 2020
A New Era Of Employee Training & Empowerment
Jun 08, 2020
Is Touchscreen Tech Having A Major Moment?
Jun 01, 2020
Closing The Digital-Physical Gap With IoT
May 25, 2020
Creating A Culture Of Continuous Transformation
May 18, 2020
Defining 'Brand Bravery' In An Age Of Uncertainty
May 11, 2020
Is 'Reinvention' Really That Hard?
May 04, 2020
Will COVID-19 Impact Retail's Vision For 'The Store Of The Future'?
Apr 27, 2020
Why The 'Collapse Of The Middle' Will Accelerate The Need For Remarkable Retail
Apr 20, 2020
COVID-19 Update: How Retailers Are Responding To New Realities
Apr 15, 2020
How Barnes & Noble College Captures The Hearts of Gen Z
Apr 06, 2020
How Badgley Mischka Is Democratizing High Fashion
Mar 23, 2020
COVID-19 Update: Store Closures, Logistics Woes & E-commerce Spikes
Mar 19, 2020
Rapid Fire Retail w/ Christine Currence: Fashion Exec Gets Real About "No"
Mar 16, 2020
What's Next In Experiential Retail?
Mar 09, 2020
Rapid Fire Retail w/ Melissa Gonzalez: Personalization Gets The Spotlight
Mar 02, 2020
Transparency And Social Responsibility: Retail's New X-Factor
Feb 24, 2020
Rapid Fire Retail w/ Rob Garf: The Man Behind The #GARFIE
Feb 17, 2020
Mastering Personalization In A Mobile-First World w/ Jason Woosley
Feb 07, 2020