Beyond the Wrench

By Jay Goninen

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Category: Automotive

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Episodes: 240

Description

How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket and dealerships more attractive to younger generations? Each week, Jay Goninen, Co-Founder & President of WrenchWay, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in shops and dealerships and what we can do to help drive the industry forward.

The Beyond the Wrench Podcast is powered by WrenchWay.


Episode Date
ASE & WrenchWay Partner to Enhance School Assist
Nov 13, 2024
Career Advice for Aspiring Technicians
Nov 06, 2024
Engaging Young Minds in Diesel
Oct 30, 2024
Bridging the Auto & Truck Skills Gap
Oct 23, 2024
Building Student Connections in Talent Acquisition
Oct 16, 2024
Future of Independent Collision Shops
Oct 09, 2024
Advances in Auto Body
Oct 02, 2024
Inspiring the Next Gen of Technicians
Sep 25, 2024
Customer Care in the Service Drive
Sep 18, 2024
Understanding ADAS
Sep 11, 2024
Making Technician Training Accessible
Sep 04, 2024
Understanding Dealership Financials
Aug 28, 2024
Fostering Real Connections with Auto Schools
Aug 21, 2024
Master Technician Pays it Forward with Positivity
Aug 14, 2024
Leading with Shop Values
Aug 07, 2024
How Walser Supports & Empowers Technicians
Jul 31, 2024
100 Years of Milwaukee Tool
Jul 24, 2024
Collision Technician Survey Results & Analysis
Jul 17, 2024
What’s New with ASE? A Chat with the CEO
Jul 10, 2024
Financial Guru Discusses Technician Pay
Jul 03, 2024
Supporting Skilled Trades Programs
Jun 26, 2024
Shop Leadership & Management Advice
Jun 19, 2024
Teacher Shortage Crisis
Jun 12, 2024
Leadership Transition—Going from Technician to Manager
Jun 05, 2024
Technician Pay Deep Dive
May 29, 2024
Improving Your Dealership or Shop
May 22, 2024
2024 Technician Pay Survey Results & Data Tool
May 15, 2024
Navigating Automotive Technician Education
May 08, 2024
Repairing Relationships in the Service Department
May 01, 2024
How Do You Define Success?
Apr 24, 2024
The Impact of Digital Tools on Fixed Operations Management
Apr 17, 2024
Dealership Recruiting w/ WrenchWay & Hireology
Apr 10, 2024
Service Department Communication
Apr 03, 2024
Creating Work-Based Learning Opportunities for Students
Mar 27, 2024
7 Tips from a 7-Year Technician
Mar 20, 2024
New Technician Pay Plan at Woody Anderson Ford
Mar 13, 2024
Philip Austin, Technical Training & Development Manager, Niterra North America
Mar 06, 2024
Joe McCue, Founder & Partner, Pencilwrench
Feb 28, 2024
Jon Belmonte, CEO, AutoVitals
Feb 21, 2024
Matthew Donovan & Craig Misak, SocketTime
Feb 14, 2024
Dr. Thomas Litzinger & James O’Dell, Northwood University
Feb 07, 2024
Aleck Brownstein, Regional VP, Volvo Car USA
Jan 31, 2024
Jim Phillips, Principal, Training Team USA
Jan 24, 2024
Bogi Lateiner, Host of All Girls Garage on MotorTrend
Jan 17, 2024
George Russell, Founding Member, Machinery Advisors Consortium
Jan 10, 2024
Josh Simons, Instructor at Greenville Technical College
Dec 20, 2023
2023 Voice of Technician Survey Results
Dec 13, 2023
Strategies for Small Business Empowerment
Dec 06, 2023
Tool & Career Advice for Young Technicians
Nov 29, 2023
Guide to Online Car Auctions: Operating, Buying, & Selling
Nov 22, 2023
Driving Positive Change in Automotive
Nov 15, 2023
Bonus Episode: Attracting Military Veterans to Your Shop
Nov 10, 2023
All About Culture
Nov 08, 2023
Financial Transparency and Education in the Shop
Nov 01, 2023
The Art of Great Shop Culture
Oct 25, 2023
Shaping a Better and Brighter Auto Industry
Oct 18, 2023
Career Paths & Expectations for Young Diesel Techs
Oct 11, 2023
The Art of Teaching & Nurturing Technician Talent
Oct 04, 2023
Putting Your Technicians First
Sep 27, 2023
Growing a High School Auto Program
Sep 20, 2023
Building Better Technician Relationships
Sep 13, 2023
A Young Woman's Automotive Journey
Sep 06, 2023
Bonus Episode: Best Practices for Working with Schools
Sep 01, 2023
Mergers & Acquisitions Process for Shops
Aug 30, 2023
Tips for Young Technicians
Aug 23, 2023
Combatting the Technician Shortage
Aug 16, 2023
Building Trust & Loyalty with Technicians
Aug 09, 2023
Bonus Episode: Flat Rate’s Contribution to the Technician Shortage
Aug 04, 2023
Teaching the Autism Community Skilled Trades
Aug 02, 2023
Anniversary Special: An Inside Look at the Good, Bad, & Ugly at WrenchWay
Jul 26, 2023
Building an Apprenticeship Program
Jul 19, 2023
Mastering the Art of Communication
Jul 12, 2023
Bonus Episode: Flexible Scheduling for Technicians
Jul 07, 2023
Future of the Diesel Industry
Jul 05, 2023
Moving From Technician to Team Lead
Jun 28, 2023
Make Your Shop a Destination
Jun 21, 2023
Industry Gaps in Attracting Gen Z Technicians
Jun 14, 2023
Evolving the Technician-Manager Relationship
Jun 07, 2023
Lessons in Shop Leadership
May 31, 2023
Finding Growth in Failure
May 24, 2023
Mental Health of Technicians
May 17, 2023
Employing Workers Under 18
May 10, 2023
Progressive Auto Body Management
May 03, 2023
The Diagnostic Process & Theory of Operation ft. Craig Tomczyk, FirstGroup America
Apr 26, 2023
Shop Leadership & Communication Advice ft. Kathleen Long, RepairPal
Apr 19, 2023
Foundations for Attracting Technicians ft. Murray Voth, RPM Training
Apr 12, 2023
Building a Successful Shop ft. Josh Sellers, Auto Express of Hamilton
Apr 05, 2023
Becoming a Great Place to Work ft. Eric Chester, The Center for Work Ethic Development
Mar 29, 2023
Journey of an Auto Technician ft. Russell Wickham, Country II
Mar 22, 2023
Females in the Automotive Industry ft. Jessica Toliuszis, Women in Auto Care
Mar 15, 2023
Insurance for Independent Shops ft. Robert Steele, IGO Benefits
Mar 08, 2023
Auto Racing in High School ft. Jonathan Eckelberg, High School Racing Association
Mar 01, 2023
Transitioning from Technician to Shop Owner ft. Gabriel Christian, Import Performance
Feb 22, 2023
Modern Auto Repair Shop Management ft. David Cuene, Broadway Automotive
Feb 15, 2023
Achieving Your Goals ft. Darin Damron, Jasper Engines & Transmissions
Feb 08, 2023
Technician Scholarships ft. Janet Smail, The Hourglass Foundation
Feb 01, 2023
Tackling ASE Tests ft. Josh Arnold, Toyota of Corvallis
Jan 25, 2023
Leveraging Gamification to Promote Technician Careers ft. Tina Zwolinski, skillsgapp
Jan 18, 2023
One Team, One Goal ft. Jen Ellestad, Fixed Operations Director, Zimbrick
Jan 11, 2023
Mastering Employer Branding ft. Ed Roberts, Bozard Ford Lincoln
Jan 04, 2023
Budgets, Benefits, and Flexibility ft. Rob Frohwein and Kathryn Petralia, Keep Financial
Dec 28, 2022
2022 Technician Survey Results, Meredith Collins, Insights Director, Ducker Carlisle
Dec 21, 2022
Growing Your Own ft. Lindsey Trett, Walser Automotive Group
Dec 14, 2022
Breaking Down Supply Chain ft. Tim Eisenmann, Torqata
Dec 07, 2022
Building a Network to Support Automotive Programs ft. Scott Norman, Pittsburg State University
Nov 30, 2022
What’s New in Automotive? ft. Dan Shine, Automotive News
Nov 23, 2022
The Future of Analytics and Service ft. Marcus Aman, Bayley
Nov 16, 2022
Growing High School Automotive Programs ft. Ben Zimmerman, Verona High School
Nov 09, 2022
Bettering Your Business ft. Craig Zale, Craig’s Car Care
Nov 02, 2022
Breaking Down Diagnostics ft. Matt Fanslow and Pedro De La Torre
Oct 26, 2022
The Value of a Technician ft. Josh Arnold, Toyota of Corvallis
Oct 19, 2022
Profitability and Productivity ft. Arun Coumar, Driven Capital Partners
Oct 12, 2022
Making Your Service Advisors a Priority ft. Chris Craig
Oct 04, 2022
The Importance of Recruitment Marketing ft. Martha Carrigan, Big Shoes Network
Sep 28, 2022
Keeping Your Technicians Happy ft. Tully Williams, The Niello Company
Sep 21, 2022
The Importance of Technician Training ft. Andrew Jablonowski, Garage Gurus
Sep 14, 2022
Changing the Perception of Skilled Trades ft. Jim Bologa, Porter and Chester Institute
Sep 07, 2022
Leading with Process, Corey Smith, National Auto Care
Aug 31, 2022
How Shops Can Protect Themselves ft. Matthew Leffler, Epika Fleet Services
Aug 24, 2022
Understanding Today’s Technician ft. Loren Mejia, MBI Motors
Aug 17, 2022
Hiring Culture ft. Geoff Berman, Automotive Training Institute
Aug 10, 2022
Mobile Diagnostics ft. Joel Adcock, Precision Diagnostics
Aug 03, 2022
Recruiting Technicians Today ft. Morgan Dolan, U.S. Xpress
Jul 27, 2022
Growing Young Techs in the Industry ft. Randy Clements and Adam Macie
Jul 20, 2022
Becoming a Great Mentor ft. Beth Rutter
Jul 13, 2022
The Impact of a Great Mentor ft. Marshall Sheldon
Jul 05, 2022
Student Journey in Automotive ft. Caroline Daley
Jun 29, 2022
Shop Leadership ft. Lucas Underwood
Jun 22, 2022
Safety First ft. Charlie Ayers
Jun 15, 2022
Building Good Teams ft. John Spence
Jun 08, 2022
Perception of Shops in Schools ft. Allie Libby and Linda Murray
Jun 01, 2022
Qualities of a Good Student ft. Aaron Picozzi
May 25, 2022
Perspective of a Young Tech ft. Madelynn Vant Hoff
May 18, 2022
More Profitability, Less Work ft. Mary Kelly
May 11, 2022
Tackling the Technician Shortage ft. Jason Olinger
May 04, 2022
Shop Mindset ft. Kim Hickey
Apr 27, 2022
Technician Interview Tips ft. Garrick Weaver
Apr 20, 2022
Marketing for Shops ft. Nick Adams
Apr 13, 2022
Value of Associations for Shops, Carolyn Coquillette
Apr 06, 2022
How to Protect Your Shop from Illegitimate Credit Card Chargebacks ft. Tyler Kattre, Wind River Financial
Mar 30, 2022
Building Equal Relationships Between Schools and Shops ft. John Gardner & Josh Ellis, Chipola College/Tech Garage
Mar 23, 2022
Barriers of Entry to Becoming a Technician ft. Eric Villa, Diesel Garage Foundation
Mar 16, 2022
Marketing Advice for Repair Shops ft. Martin Morgan, Repair Shop Websites
Mar 09, 2022
How Dealerships Can Build Relationships with Schools ft. Marcus Hicks, Ford TPS Program
Mar 02, 2022
A Marketer's Guide to Recruiting ft. Sara Kerwin, WrenchWay
Feb 23, 2022
Boosting the Industry Through Social Media, ft. Chryssa Hunlock, California Truck Centers
Feb 16, 2022
Social Media, Creating Content, & Working With Schools ft. Jeff Buckley, My Father’s Shop Certified Auto Repair
Feb 09, 2022
How to Build an Automotive/Diesel Program ft. Lindsey Trent, Ryder System Inc.
Jan 26, 2022
Hiring High Performance People ft. Trip Bruce, Halmar Friesen Racing
Jan 19, 2022
The Evolution of Automotive Service ft. Joel Milne, RepairSmith
Jan 12, 2022
The Power of Social Media ft. Dan Beakey, Colonial South Chrysler Jeep Dodge Ram
Jan 05, 2022
WrenchWay 2021 Recap ft. Mark Wilson, WrenchWay
Dec 29, 2021
Getting Technical: Diagnostics with Tanner Brandt & Matt Fanslow
Dec 22, 2021
Communication & Employee Retention ft. Brian Hebert, Toyota North America
Dec 15, 2021
Implementing a Successful Onboarding Program ft. Seth Thorson, Eurotech Automotive Repair
Dec 08, 2021
Why One Technician Changed Shops ft. Zach Espinosa, Automotive Technician
Dec 01, 2021
Creative Ways Shops Can Engage Students, ft. Christen Battaglia, WrenchWay
Nov 24, 2021
Keeping New Generations in the Industry ft. Rachel James, Northwestern Mutual
Nov 17, 2021
Two Technicians, Two Different Industry Experiences ft. Kevin Bednarek and Ryan Windfeldt
Nov 10, 2021
Everything You Need to Know Before TechMission 2021 ft. Sara Kerwin, WrenchWay
Nov 03, 2021
Using Augmented & Virtual Reality to Appeal to Younger Generations ft. Michael Carbenia, zSpace
Oct 27, 2021
How Technicians Can Develop Strong Habits ft. Darin Damron, Jasper Engines & Transmissions
Oct 20, 2021
Building a Strong Process as a Shop Owner ft. Robert Blaes, Stang Auto Tech
Oct 13, 2021
The Relationship Between Parts and Service ft. Kaylee Felio, Parts Edge
Oct 06, 2021
Shop Management and Recruitment ft. Robert Auer, UPS
Sep 29, 2021
Is Your Shop a Great Place to Work? ft. Kate Beirowski, WrenchWay
Sep 22, 2021
Is Your Shop Female-Friendly? ft. Jody DeVere, AskPatty.com
Sep 15, 2021
The Future of Diagnostics ft. Josh Carton, Curien
Sep 08, 2021
The Future of the Automotive Industry ft. Scott Brown, Diagnostic Network
Sep 01, 2021
How Shops and Schools Can Guide Kids Into The Automotive Industry ft. Dan Klecker and Margaret Ragan
Aug 25, 2021
Challenges Future Technicians are Facing and How Shops Can Help ft. Cindy Barlow, WyoTech
Aug 18, 2021
ASE Renewal App ft. Kevin Lekas, ASE
Aug 11, 2021
How to Improve and Attract Young Technicians to the Automotive Industry ft. Laura Lyons, ATech Training
Aug 04, 2021
How Employee Recognition Can Make or Break Your Shop ft. Anna Straus, Sparck
Jul 27, 2021
Bridging the Gap Between Schools & Industry ft. George Arrants, ASE Education Foundation
Jul 21, 2021
Simplifying the Job Search Process for Technicians ft. Mark Wilson, WrenchWay
Jul 14, 2021
Leadership in Repair Shops ft. Chuck Searles, Automotive Management Institute
Jul 07, 2021
Technician Training — Separating the Best Shops From the Rest ft. Jill Trotta, RepairPal
Jun 30, 2021
Measuring the Success of Your Service Center ft. Jamie Powers, Smart Automotive
Jun 23, 2021
Why Technicians are Leaving the Industry ft. Matt Fanslow, Bob Higgins, & Lunden Herndon
Jun 16, 2021
Diversity, Equity, and Inclusion (DEI) in Shops | Cheryl Thompson, CADIA
Jun 09, 2021
Recruiting Military Veterans in the Shop | TC Olsen, LKQ
Jun 02, 2021
Supporting Women in the Automotive Industry | Tiffany Scherado, Amazing Women in Automotive
Apr 27, 2021
Successful Community Effort to Impact Tech Shortage | Sue Dickson, Closs Tire & Auto & Jack Wilson, Lake County Tech Campus
Apr 13, 2021
Sitting Down with Jim Mathis, Owner & CEO, WyoTech
Apr 06, 2021
Technician Recruitment | Steve Hamre, Lithia Motors
Mar 29, 2021
Developing Your Career as a Technician | Josh Masser, Vinny’s Towing and Recovery
Mar 23, 2021
How Dealerships Can Attract More Service Customers Online | Russell Hill, FixedOPS Marketing
Mar 16, 2021
Advances in the Automotive Industry & Technician Training | Carolyn Coquillette, ShopWare
Mar 09, 2021
What It’s Like to Be a Mobile Technician | Andrew Sneed, RepairSmith
Mar 02, 2021
How to Evaluate Credit Card Processors | Carly Roiniotis, Wind River Financial
Feb 23, 2021
How to Create a Career Path For Your Technicians | Jim Bennett, Automotive Training Institute & CarMasters Automotive
Feb 16, 2021
Building & Growing a Mobile Repair Business | Joel Milne, RepairSmith
Feb 09, 2021
The Mobile Diagnostics Career | Tanner Brandt, Auto Diag Clinic
Feb 02, 2021
Addressing Challenges in the Shop with Technology | Tim Cifelli, BOLT ON TECHNOLOGY
Jan 26, 2021
How to Build Value & Prepare to Sell Your Shop or Dealership | Rick Perrin, B2B CFO
Jan 19, 2021
Building the Foundation to Attract Young People to the Industry | Timmy Martin, Red Oak Independent School District
Jan 12, 2021
Fixed Ops: What We Learned in 2020 & What to Expect in 2021, Ed Roberts & Tully Williams
Jan 05, 2021
The Missing Step to Successfully Recruiting Technicians | Mark Wilson, WrenchWay
Dec 15, 2020
What Technicians Looks For in a Shop | Damon Agostino, Sixth Street Automotive
Dec 08, 2020
Solution-Based Approach to Tools | Scott Saxton, Sonic Tools
Dec 01, 2020
Going to Bat For Your Technicians | Jeff Daniel, Maple Hill Auto Group
Nov 17, 2020
Recruiting, Retaining, & Developing Technicians | Brian Sump, Avalon Motorsports
Nov 10, 2020
WrenchWay Insiders: New Mobile App for Technicians | Mark Wilson, WrenchWay
Oct 27, 2020
A Technician’s View of Issues in the Automotive Industry | Josh Tebben, Ryan Auto Mall
Oct 20, 2020
Thinking Outside the Box to Generate Interest in the Trucking Industry | Ray Clark, Truck Country
Oct 13, 2020
Attracting High School Students to the Industry | Ben Zimmerman, Verona Area High School
Oct 06, 2020
Service Advisors & Technicians: Getting Them on the Same Page | Tom Dorsey, Auto Vitals
Sep 29, 2020
Culture in the Shop | Shannon Withington & Deacon Bonick, Toyota of North America
Sep 22, 2020
Expanding Your Shop’s Online Presence | Marion Miller, JASPER Websites
Sep 15, 2020
Developing Leadership in the Service Department | Mike Vogel, ASMC
Sep 08, 2020
Warranty Repayment Rates From the OEM Perspective | Squire Pettis, Alfa Romeo
Sep 01, 2020
Putting Techs First in Your Service Department | Jason Harris, Digital Dealership Solutions
Aug 25, 2020
What Young Techs Should Know About Working in the Diesel Industry | Matt Heacox, Diesel Forward
Aug 18, 2020
Revolutionizing the Automotive Service Repair Industry | Alan Symmes, Revolution Automotive Services
Aug 11, 2020
Getting Techs Into the Industry & Keeping Them There | David Rogers, Shop 4D
Aug 04, 2020
How Shops (Big & Small) Can Attract Technicians | Lisa Joseph, Find A Wrench
Jul 28, 2020
WrenchWay: Where Shops Go to Find Techs & Techs Go to Find Shops | Mark Wilson, WrenchWay
Jul 09, 2020
Positioning Your Dealership For Success in Attracting Techs | Jake Schaefer, Smart Motors Toyota
Jun 30, 2020
Driving the Trucking Industry Forward | Amanda Schuier, Quality Transport Company
Jun 23, 2020
A Different Kind of Dealership Culture | Ed Roberts, Bozard Ford Lincoln
Jun 16, 2020
Cultivating a Culture of Excellence in Your Shop | Joe McDonald, JASPER Engines & Transmissions
Jun 09, 2020
The Importance of Creating an Exceptional Candidate Experience | David Munford, Toyota of Cleveland
Jun 02, 2020
Best Practices in Dealership Operations | Ted Ings, Center for Performance Improvement
May 26, 2020
Focusing on Culture & Customers in Fixed Ops | Dave Foy, Prime Motor Group
May 19, 2020
Introducing Two New Products for Shops & Technicians | Mark Wilson, Find A Wrench
Apr 30, 2020
Lessons Learned From Building a Business From the Ground Up | Tyler Robertson, Diesel Laptops
Apr 28, 2020
The Future of Shops After Coronavirus | Jacob Findlay, Fullbay
Apr 21, 2020
Changing Technicians’ Perception of Your Shop | Tim Winkeler, VIP Tires & Service
Apr 14, 2020
Taking Care of Your Technicians | Charlie Shephard, RutterKey Solutions
Apr 07, 2020
Coronavirus - Adjusting to the New Normal | Josh Garvey, Dan's Auto Centre
Apr 03, 2020
The Stimulus Package — What It Means for Small Businesses | Mark Wilson, Find A Wrench
Apr 01, 2020
Back to the Basics with People, Process, Profits | Mike Roppo, Dealer Fixed Operations Consulting and Training
Mar 31, 2020
Coronavirus - Adapting and Evolving Your Business | Dan Paulson, InVision Development International
Mar 26, 2020
Coronavirus - Navigating the Uncertainty | Ryan Wurtzel, Kings Equipment
Mar 23, 2020
Coronavirus - Shutting Down the Shop | Stacia Aeschbach, Aeschbach Automotive
Mar 20, 2020
Introduction to Beyond the Wrench | Jay Goninen, Find A Wrench
Mar 19, 2020
How We Can Help Technical Schools | Tom Wozniak, Madison College
Mar 19, 2020
Career Progression for Technicians | Adam Bryant
Mar 19, 2020
Coronavirus - The Early Impact on the Aftermarket | Tanner Brandt, Tanner's Auto Clinic
Mar 19, 2020