TOPcast
By TOPdesk
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Category: Management
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Subscribers: 1
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Episodes: 19
Description
Our people make the difference! TOPcast episodes feature experts and peers in the IT Service Management world to share new trends, insights and best practices. Powered by TOPdesk, your guides to service excellence!
| Episode | Date |
|---|---|
|
Bonus - ITAM and knowledge management with Roots Canada
|
May 19, 2022 |
|
S2: E08 - Journey to the TOP: Wolter Smit
|
May 04, 2021 |
|
S2: E07 - Knowledge Management: Work Smarter, Not Harder
|
Apr 20, 2021 |
|
S2: E06 - Customer Stories: Laurie Morrow
|
Apr 06, 2021 |
|
S2: E05 - Improving Virtual Interaction
|
Mar 23, 2021 |
|
S2: E04 - Customer Stories: Tom Wearing
|
Feb 22, 2021 |
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S2: E03 - Rekindle Collaboration
|
Feb 08, 2021 |
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S2: E02 - Sustainable Self-Service
|
Jan 26, 2021 |
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S2: E01 - Customer Stories: Forward thinking for 2021
|
Jan 12, 2021 |
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S1: E10 - Maximize Self Service, Minimize Walk-ups
|
Aug 18, 2020 |
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S1: E9 - ServiceDesk Leadership: Empowering your Team
|
Aug 04, 2020 |
|
S1: E8 – Hybrid and Agile Working: Adjusting to the New Norm
|
Jul 21, 2020 |
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S1: E7 - Leveraging Metrics to Benefit the Customer
|
Jul 07, 2020 |
|
S1: E6 - Post-COVID Digital Transformation Opportunities
|
Jun 23, 2020 |
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S1: E5 - Enterprise Service Management: Breaking Down Departmental Barriers
|
Jun 09, 2020 |
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S1: E4 - Cultural Change? Fear not!
|
May 26, 2020 |
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S1: E3 - ITSM: Customer Experience is Key
|
May 11, 2020 |
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S1: E2 - Hybrid Working: Smarter Remote Management
|
Apr 28, 2020 |
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S1: E1 - Shift Left: Doing More with Less
|
Apr 13, 2020 |