The Client Experience Collaborative Podcast

By The CX Collaborative

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Category: Business

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Episodes: 16

Description

Welcome to the Client Experience Collaborative Podcast. These three CX industry veterans, Ryan Suydam (Client Savvy), Steven Keith (CX Pilots), and Blake Godwin (Client Savvy), are client experience innovators and pioneers in helping professional services companies understand and master the science and art of CX. Join them on this info-packed bi-weekly podcast as they untangle the world of Client and Employee Experience for firms who want to become more experience-led. Be sure to visit our website at www.clientexperience.com and subscribe to the podcast on your favorite podcast app.

Episode Date
How to Introduce Client Experience to Clients
Jan 21, 2021
Perceived Risks and Fears of Client Experience
Jan 18, 2021
Client Experience and COVID-19
Jan 17, 2021
Getting Started with Client Experience
Jan 17, 2021
How Client Experience Impacts Mergers & Acquisitions
Jan 08, 2021
Operations within Client and Employee Experience
Aug 26, 2020
Cross Organizational Benefits of CX & EX
Aug 12, 2020
Infusing Client Experience into Operations, Marketing, and Business Development
Jul 29, 2020
Change Management in Professional Services (Part 2)
Jul 16, 2020
Change Management in Professional Services (Part 1)
Jul 01, 2020
How CX & EX create award winning firms with Chad Clinehens
Jun 17, 2020
Client Experience for Mergers and Acquisitions
Jun 03, 2020
Value Creations for Clients in a Crisis
May 20, 2020
Client Experience in a Changing Landscape
May 06, 2020
Embracing Client Experience During Coronavirus
Apr 22, 2020
Welcome to The Client Experience Collaborative Podcast
Apr 14, 2020