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We are MSX International – a leading, global provider of technology-enabled business process outsourcing (BPO) services to automotive manufacturers.For more than 25 years, MSX International has worked closely with vehicle manufacturers around the world. We help our customers maximize value and achieve measurable success through an innovative portfolio of automotive business solutions and services.We combine our deep industry expertise with cutting-edge technology solutions to help our automotive customers increase revenue and reduce cost, while enhancing operational efficiency and customer satisfaction.At MSX, our goals are to help our customers reach their full potential and to excel as their global partner of choice. We are an international company with headquarters in Detroit, US, and Colchester, UK.
| Episode | Date |
|---|---|
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The Flying Doctors: The Human Edge in High-Tech Automotive Service
|
Jun 22, 2026 |
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The Relationship is the Product: Moving Beyond the "Sell and Forget" Model
|
Jun 01, 2026 |
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The Loyalty Killer: Closing the "Repair Experience Gap" in Automotive Service
|
Apr 20, 2026 |
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Beyond the Website: Building the Central Nervous System of Your Dealership
|
Apr 01, 2026 |
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Servicing vehicles in an EV era: How US dealers can meet customer needs
|
Feb 09, 2022 |
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EVs and aftersales: Building opportunities and recovering revenue
|
Feb 03, 2022 |
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Key drivers for change and the need for significant cost savings and efficiency gains in the automotive industry’
|
Jul 01, 2021 |
|
Racing towards an electric future
|
Jun 24, 2021 |
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Driving operational success through business management practices and data
|
May 14, 2021 |
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From a new reality to a faster future: Navigating the rapid road to digitalization for automotive businesses.
|
Apr 09, 2021 |
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A case for genuine parts: Combating the decline in collision repair revenue
|
Mar 05, 2021 |
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Managing long distance relationships in automotive sales
|
Feb 17, 2021 |
|
The impact of COVID-19 on parts sales and distribution
|
Nov 02, 2020 |
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How have aftersales services changed in the US in line with the new normal?
|
Sep 29, 2020 |
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Accelerating the transition to digital learning
|
Sep 03, 2020 |
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Supercharging the Aftersales Business with Digitization
|
Jul 03, 2020 |
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Recovery from COVID 19 - Impact on Parts Sales Revenue
|
Jun 29, 2020 |
|
Modern frontline learning for the “New Normal”
|
Jun 22, 2020 |
|
Bricks vs. Clicks or Physical vs. Digital
|
Jun 18, 2020 |
|
Bouncing back from crisis
|
May 12, 2020 |
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Leveraging crisis to build lasting advantage for the automotive industry.
|
Apr 29, 2020 |