Women in Customer Success Podcast
By Marija Skobe-Pilley
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Category: Careers
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Subscribers: 2
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Episodes: 153
Description
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to share their learnings and strategies with us. You’re going to be inspired.
| Episode | Date |
|---|---|
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147 - From Languages to Ops Leadership: Emily Nguema on Ambiguity, Influence & Growth
|
Dec 10, 2025 |
|
146 - From Intern At 40 To CS Leader with Adi Aloni
|
Nov 19, 2025 |
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145 - From Vineyards to Tech: Dimple Athavia's Unconventional Road to Customer Success
|
Oct 29, 2025 |
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[WiCS PowerUp Masterclass S2:E3] Preparing for AI and Agents
|
Oct 17, 2025 |
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144 - Oversharing by Design: The Power of Adopting the Mindset of Transparency
|
Oct 01, 2025 |
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143 - The Power of Layers: Building Bridges, Understanding Finance, AI & All That Jazz
|
Sep 17, 2025 |
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142 - You're Never Too Senior to Be a Rep: Leadership Lessons with Cynthia Taylor
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Sep 03, 2025 |
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141 - The 50/50 Career Rule: How to Grow Without Burning Out with Stephanie Robinson
|
Jul 23, 2025 |
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140 - The Art of Delivering Customer Value: A Masterclass with Liz Starling
|
Jul 09, 2025 |
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139 - The Power of Goal Setting: Building Your Path to Leadership with Lara Barnes
|
Jun 25, 2025 |
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138 - From Fashion to Customer Success: Melissa Garcia's Inspiring Career Journey
|
Jun 11, 2025 |
|
[WiCS PowerUp Masterclass S2:E2] AI as Your CS Co-Pilot: How CS Teams Are Driving Real Impact
|
Jun 02, 2025 |
|
Women in Customer Success Season 5 Coming Soon! [Trailer]
|
May 29, 2025 |
|
Berlin Live: An inspiring Evening with Cara Benecke, Sally Stoewe and Pia Schümann-Hoppe
|
May 05, 2025 |
|
[WiCS PowerUp Masterclass S2:E1] Revenue-Driven CS: Proving ROI & Driving Executive Alignment
|
Apr 01, 2025 |
|
137 - A CS Recruiter's Guide to Finding Your Perfect Role - Swati Garg
|
Mar 19, 2025 |
|
London Live: An Intimate Evening with Daphne Costa Lopes
|
Mar 07, 2025 |
|
136 - Leading with Grace: Client Success Strategies for Real Results - Patricia Awan
|
Feb 19, 2025 |
|
135 - How to Transition from Recruitment into Customer Success - Ewa Zajac
|
Jan 22, 2025 |
|
134 - How Psychology led me into Customer Success - Emma Lampert
|
Dec 04, 2024 |
|
133 - How Appearance Shapes Professional Interactions - Alexandra Sagaydak
|
Nov 27, 2024 |
|
132 - How to Enable Others to Reach Their Full Potential - Nieves Canada
|
Nov 20, 2024 |
|
131 - Career Transition: Moving From Sales to Customer Success - Sara Arecco
|
Nov 13, 2024 |
|
130 - Overcoming Imposter Syndrome: How to Feel Confident as a Woman in Tech - Ashley Stamps-Lafont
|
Nov 07, 2024 |
|
129 - Building Relationships in PR and Customer Success - Pragya Dubey
|
Oct 23, 2024 |
|
128 - How to Own Your Career Growth - Angeline Gavino
|
Oct 16, 2024 |
|
127 - Transforming Customer Success with AI - Nádia Vieira
|
Oct 09, 2024 |
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126 - How to Lead Teams With Empathy While Still Achieving Amazing Results - Irina Vatafu
|
Sep 25, 2024 |
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125 - How to Transition From Academia to Customer Success - Charlotte Jupp
|
Sep 18, 2024 |
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124 - Career Advancement Secrets: Moving Up Within the Same Company - Rebecca Wallace
|
Sep 04, 2024 |
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123 - How Diversity Shapes Thriving Work Environments in Tech - Parul Bhandari
|
Aug 28, 2024 |
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122 - How to Take Next Steps in Your Career? - Heelee Kriesler
|
Aug 14, 2024 |
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121 - The Impact of Engaging in Customer Success Communities - Cinthia Silva
|
Jul 31, 2024 |
|
120 - The Most Underrated Communication Tactic: Playbacks - Fallon Relay
|
Jul 24, 2024 |
|
119 - Where to Start and How to Build a Successful Customer Success Function - Sara Masson
|
Jul 17, 2024 |
|
118 - How to Progress in Your Career: The Strategies That Always Work - Eloise Salisbury
|
Jul 03, 2024 |
|
117 - The Secret to Building Successful Customer Success Programs - Erin Stavi
|
Jun 26, 2024 |
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116 - Get Your Customer Journey Mapping Right - Jennifer Peters
|
Jun 19, 2024 |
|
115 - How to Drive Revenue as a Customer Success Team - Emma Aidanpää-Salmi
|
Jun 12, 2024 |
|
114 - How to Live a Big Life as a CS Professional - Melissa Bickford
|
Jun 05, 2024 |
|
113 - Tips For Transitioning CSM Teams into Commercial Roles - Therese Mucherie
|
May 22, 2024 |
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112 - Top Mistakes to Avoid as a CS Leader - Natalia von Oertel
|
May 15, 2024 |
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111 - How to Build Your Personal Brand Internally as a Customer Success Manager - Natasha Evans
|
May 08, 2024 |
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110 - How to Be Entrepreneurial and Strategic as a CSM - Giorgia Pedenzini
|
May 01, 2024 |
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109 - How to Lead as an Executive: Skills, Style & Confidence Tips - Ursula Llabres
|
Apr 24, 2024 |
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108 - How to Press On as a Mom in Tech - Emilia D'Anzica & Sabina Pons
|
Mar 20, 2024 |
|
107 - How to Get Started with Digital Customer Success - Marley Wagner
|
Mar 13, 2024 |
|
106 - Breaking into Customer Success - Shannon Nishi
|
Mar 06, 2024 |
|
105 - The Strategic Need for Customer Education - Vicky Kennedy
|
Feb 21, 2024 |
|
104 - Crafting Your Career Path: How to Design Your Own Role - Nicky Feeney
|
Feb 14, 2024 |
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103 - Leadership Strategies: Empowering Teams for Growth and Success - Julie Fox
|
Feb 07, 2024 |
|
102 - Advancing Women in Tech - Elizabeth Italiano
|
Jan 31, 2024 |
|
101 - Designing Winning Retention Strategies - Kristen Gray Psychas
|
Jan 24, 2024 |
|
100 - From Luxury Retail to Customer Success - Aurore de Saint-Exupéry
|
Nov 29, 2023 |
|
99 - Dispelling Career Myths - Margriet Paagman
|
Nov 23, 2023 |
|
98 - Succeeding with Humility and Customer Obsession - Amy Downs
|
Nov 08, 2023 |
|
97 - Leadership Principles for Unlocking Career Growth - Jennifer Roderick
|
Nov 01, 2023 |
|
96 - How to Develop Soft Skills for Thriving Customer Relationships - Shruti Sharma
|
Oct 25, 2023 |
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95 - The Impact of Targets on Customer-Centricity - Niki Clarke-Crossman
|
Oct 18, 2023 |
|
94 - How to Build a Resilient Mindset in Tech - Shanta Bodhan
|
Oct 11, 2023 |
|
93 - From Research to Practice: Exploring Value-Creation in Customer Success - Dr Laura Elgeti & Dr. Katharina Prohl-Schwenke
|
Oct 04, 2023 |
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92 - Breaking Free from Information Overload: Embracing Self-Care and Reflection - Ashna Patel
|
Sep 27, 2023 |
|
91 - Finding Fulfillment and Impact in Customer Success - Delia Visan
|
Sep 20, 2023 |
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90: Building the Strong Success - Sales Partnership for Revenue Generation - Dannah Vaughan
|
Sep 13, 2023 |
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89: How to Empower Women to Showcase Value and Revenue Growth - De'Edra Williams
|
Sep 06, 2023 |
|
87 - Mastering Your Internal Brand: How Daily Actions Shape Your Career Path - Jenni Conner
|
Jul 26, 2023 |
|
86 - From Fear to Fearless: Unleashing Effective Leadership in Customer Success - Rachel Provan
|
Jul 12, 2023 |
|
85 - The Making of a Tech Leader: Embracing Growth, Balance, and the Power of Unknown - Star Hofer
|
Jun 28, 2023 |
|
84 - From Niche to Mainstream: Digital Customer Success Programs - Angelika Marek
|
Jun 21, 2023 |
|
83 - Reimagining Your Path: Embracing Career Transitions and Crafting a Lifestyle-Driven Vision - Bethany Ayers
|
Jun 14, 2023 |
|
82 - Building Award-Winning Customer Education Programs - Naomi Worden
|
Jun 07, 2023 |
|
81 - Unlocking the Potential of Your Customer Success Career - Bhumika Arora
|
May 24, 2023 |
|
80 - From Battling Adversity to Empowering Teams - Karen Carroll
|
May 17, 2023 |
|
79 - How to Stand Out in Job Applications and Land Your Dream Role - Carly Agar
|
May 10, 2023 |
|
78 - The Secret to Crushing Churn and Building Long-Term Loyalty - Anita Toth
|
Apr 26, 2023 |
|
77 - From Classroom to Customer Success - Julie Raeder
|
Apr 19, 2023 |
|
76 - Tips on Navigating Career Growth and Breaking Through the Glass Ceiling - Mary Poppen
|
Apr 12, 2023 |
|
75 - Top Skills for Different Customer Success Roles - Jolyn Isabelo
|
Apr 05, 2023 |
|
74 - Tips on Preventing Burnout in Tech - Ejieme Eromosele
|
Mar 29, 2023 |
|
73 - Starting out with Digital Customer Success - Kailey Killoran
|
Mar 22, 2023 |
|
72 - How to Progress from an Individual Contributor to a Manager - Elena Cocco
|
Mar 15, 2023 |
|
71 - How to Prepare for C-Suite Conversations - Laura Kightlinger
|
Mar 10, 2023 |
|
70 - How to Build a Customer-Centric Organisation - Kia Puhm
|
Mar 01, 2023 |
|
69 - How to Level Up in Your Customer Success Career - Sally Hamdan
|
Feb 24, 2023 |
|
68 - Leadership Lessons from the Executive Suite - Julie Persofsky
|
Feb 15, 2023 |
|
67 - How to Position Yourself for Promotion - Erika Villareal
|
Feb 08, 2023 |
|
66 - Back In the Game - Marija Skobe-Pilley
|
Feb 06, 2023 |
|
65 - How Can a CCO Normalise Motherhood in Tech - Jennifer Yorke
|
May 12, 2022 |
|
64 - What is Personal Growth - Nabeeda Bakali
|
Apr 28, 2022 |
|
63 - How to Leverage Tools to Create a Success Department In a Startup - Hadas Rahamim
|
Mar 30, 2022 |
|
62 - How to Lead by Example - Revathi Venkatraman
|
Mar 16, 2022 |
|
61 - The Fundamentals of Customer Success - Jan Young
|
Mar 03, 2022 |
|
60 - Community-led Growth - Isabel Ruiz
|
Feb 23, 2022 |
|
59 - How to Get A Seat at a Table for Customer Success - Monica Trivedi
|
Feb 16, 2022 |
|
58 - Importance of Industry Knowledge in Customer Success - Natalie White
|
Feb 10, 2022 |
|
57 - Are you Friends with your Customers? - Sumitra Narayanan
|
Feb 02, 2022 |
|
56 - How to Step into Customer Success Leadership Role - Morika Georgieva
|
Jan 05, 2022 |
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55 - Metrics in Customer Success - Apoorva Sudarshan
|
Nov 24, 2021 |
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54 - How can Anthropology Guide Your Customer Success Behaviours? - Marieke Smits
|
Nov 18, 2021 |
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53 - How to Grow in Your Customer Success Role - Sindy Brücher-Sharma
|
Nov 10, 2021 |
|
52 - How to Land Your Dream Customer Success Job - Kat Fisher
|
Nov 03, 2021 |
|
51 - How to Productise Customer Success - Anu Dudhat
|
Oct 13, 2021 |
|
50 - How to Manage Diverse Teams in Asia-Pacific Region - Prakhya NS Bhat
|
Oct 05, 2021 |
|
49 - How to Build a Customer Success Team in EMEA - Christine Hale
|
Sep 22, 2021 |
|
48: How to Propel your Career - Kellie Capote, CCO at Gainsight
|
Sep 15, 2021 |
|
47 - How to Benefit from a Return on Relationship (ROR) - Allison Skidmore
|
Sep 01, 2021 |
|
46 - How to Find Your Niche in Customer Success - Elisabeth Courland
|
Aug 04, 2021 |
|
45 - How to Practice Emotional Intelligence - Ashna Patel
|
Jun 17, 2021 |
|
44 - Leading Customer Success Teams as a Hockey Captain - Natalia Piaggio
|
Jun 10, 2021 |
|
43 - How to Advocate for your Team - Laura Lakhwara
|
May 26, 2021 |
|
42 - The Role of Customer Success Communities - Violaine Yziquel
|
May 19, 2021 |
|
41 - How to Set Your Team Up for Success - Emily Garza
|
May 07, 2021 |
|
40 - Are Your Customers Getting Value? - Charlie Harvey
|
Apr 28, 2021 |
|
39 - Lessons from the C-Suite - Megan Bowen
|
Apr 21, 2021 |
|
38 - Why Customer Onboarding Matters? - Donna Weber
|
Apr 07, 2021 |
|
37 - Thriving as a Women of Colour in Customer Success - Stacey McPherson
|
Mar 31, 2021 |
|
36 - How to Become an Expert on Yourself - Ronni Gaun
|
Mar 24, 2021 |
|
35 - Career Lessons for Young Professionals - Karolina Adamus
|
Mar 17, 2021 |
|
34: How to Be a Boss of Your Career - Emilia D'Anzica
|
Mar 10, 2021 |
|
33: How to Return to Work After a Career Break - Tanya Strauss
|
Mar 03, 2021 |
|
32: How to Sell as a Customer Success Manager - Kristen Hayer
|
Feb 24, 2021 |
|
31 - Artificial Intelligence in Customer Success - Rupal Nishar
|
Feb 17, 2021 |
|
30 - Digital Customer Success - Anika Zubair
|
Feb 10, 2021 |
|
29 - Customer Success Network - Kate Forgione
|
Feb 04, 2021 |
|
28 - How to Successfully Work with the Product Team - Katrina Coakley
|
Jan 27, 2021 |
|
27 - How To Succeed In a Male-Dominated Environment - Effie Mansdorf
|
Jan 20, 2021 |
|
26 - How To Lead in Harmony With Your Purpose - Sydney Strader
|
Jan 13, 2021 |
|
25: How To Develop Client Relationship Measurement - Sarah Doughty
|
Jan 06, 2021 |
|
24 - How to Narrow the Gender Pay Gap During Hiring Process - Kristi Faltorusso
|
Dec 23, 2020 |
|
23 - 2020 for Working Parents: A Journey from Pregnancy to WFH with kids - Angela Guedes
|
Dec 21, 2020 |
|
22 - How To Grow Professionally Through Initiatives - Bhavika Kochhar
|
Dec 16, 2020 |
|
21 - The Power of Teaching and Mentoring - Lisiane Ndong
|
Dec 11, 2020 |
|
20 - How To Be More Visible While Working Remotely - Jo Massie
|
Dec 09, 2020 |
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19 - How to Be a Customer Success Manager Your Clients will Adore - Katie Sloop
|
Dec 03, 2020 |
|
18 - How To Build Your Online Brand on LinkedIn - Diana De Jesus
|
Nov 20, 2020 |
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17 - How To Lead with Authenticity and Kindness - Kay Mukherjee
|
Nov 11, 2020 |
|
16 - From Google to Customer Success Heros - Claire O'Regan
|
Nov 05, 2020 |
|
15 - How to Succeed and Thrive as an Expat - Elodie O'Rouke
|
Oct 28, 2020 |
|
14 - A Journey From Science to Customer Success - Daphne Lopes
|
Oct 15, 2020 |
|
13 - How to Practice Empathy - Samma Hafeez
|
Oct 07, 2020 |
|
12 - How to Create a Purposeful Personal Brand - Cybele Safadi
|
Sep 30, 2020 |
|
11 - The Future of Customer Success - Jill Favro Sawatzky
|
Sep 23, 2020 |
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10 - How to Lead Multi-Cultural Teams - Minna Vaisanen
|
Sep 16, 2020 |
|
09 - How to Identify a Talent - Michal Harel
|
Sep 09, 2020 |
|
08 - Customer Success Happiness - Shanta Bodhan
|
Aug 27, 2020 |
|
07 - Career Paths in Customer Success - Maranda Dziekonski
|
Aug 12, 2020 |
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06 - How To Get Your First Customer Success Job - Irit Eizips
|
Jul 29, 2020 |
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05 - Recruiting Customer Success Managers - Sue Walsh
|
Jul 15, 2020 |
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04 - Diverse Backgrounds in Customer Success - Shirley Chapman
|
Jul 01, 2020 |
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03 - How to Progress In Your Customer Success Career - Georgia Harrison
|
Jun 17, 2020 |
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02 - Diversity in Customer Success - Sue Nabeth Moore
|
Jun 03, 2020 |
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01 - The Customer Success Pioneer - Kellie Lucas
|
May 20, 2020 |
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Preview: Women In Customer Success Podcast with Marija Skobe-Pilley
|
Apr 30, 2020 |