Leaders in Customer Loyalty, Powered by Loyalty360
By Loyalty360
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Episodes: 495
Description
- Leaders in Customer Loyalty: for those looking to deepen customer experience, engagement, and brand loyalty. Each episode features innovative brands, industry experts, and executive leaders who share actionable insights, proven strategies, and real-world experiences designed to help marketers and brand professionals stay ahead in the ever-evolving world of customer loyalty.
| Episode | Date |
|---|---|
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#495: Leaders in Customer Loyalty: Brand Stories | Baked-In Loyalty: Toppers Pizza’s Recipe for Connection and Growth
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Dec 11, 2025 |
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#494: Leaders in Customer Loyalty: Industry Voices | Collinson International Creates Enhanced Customer Lounge Experiences for Today’s Travelers
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Dec 09, 2025 |
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#493: Leaders in Customer Loyalty: Brand Stories | Wings and Rings: Loyalty is Everything
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Dec 04, 2025 |
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#492: Leaders in Customer Loyalty: Industry Voices | The New Incentive Landscape: Maritz's Collections Motivate Members
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Dec 02, 2025 |
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#491: Leaders in Customer Loyalty: Brand Stories | How Insomnia Cookies Turns Late-Night Cravings Into Community
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Nov 20, 2025 |
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#490: Leaders in Customer Loyalty Industry Voices: Driving Emotional Connections That Survive Competitive Pressures
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Nov 18, 2025 |
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#489: Leaders in Customer Loyalty: Brand Story | Reimagining Loyalty at Sea: Inside Carnival Cruise Line’s New Rewards Experience
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Nov 13, 2025 |
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#488: ITA Group on Quantifying Emotional Loyalty: Turning Connection into Measurable Business Impact
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Nov 11, 2025 |
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#487: Leaders in Customer Loyalty: Brand Stories | Hospitality at the Heart: How Newk’s Eatery Blends Fresh Flavor, Warmth, and Loyalty
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Nov 06, 2025 |
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#486: Leaders in Customer Loyalty: Industry Voices | How DragonPass Is Elevating Travel Loyalty Through Trust, Technology, and Time
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Nov 04, 2025 |
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#485: Inside MANSCAPED’s Members Only Rewards: How Emotional Loyalty Fuels the Brand’s Growth
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Oct 30, 2025 |
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#484: Leaders in Customer Loyalty: Brand Stories | Moe’s Southwest Grill: Redefining Loyalty with Flavor and Fun
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Oct 23, 2025 |
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#483: Leaders in Customer Loyalty: Brand Story | Play, Partnerships, and Personalization: How Hasbro Builds Loyalty Across Generations
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Oct 16, 2025 |
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#482: Executive Spotlight: How Petro-Canada’s Amanda Mitchell Is Redefining Loyalty in a Commodity-Driven
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Oct 11, 2025 |
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#481: Leaders in Customer Loyalty: Brand Story | Driving Customer Loyalty: Avis’ Vision for Premium, Personalized Mobility
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Oct 09, 2025 |
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#480: Leaders in Customer Loyalty: Brand Stories | McAlister’s Deli: Crafting Loyalty Through Purpose, Personalization, and a Perfect Cup of Tea
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Oct 02, 2025 |
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#479: Leaders in Customer Loyalty Industry Voices | How Paisly is Elevating Travel Loyalty Through Personalization and Partnerships
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Sep 30, 2025 |
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#478: Leaders in Customer Loyalty: Brand Story | TELUS Transforms Loyalty by Delivering Value at Every Connection Point
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Sep 25, 2025 |
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#477: Leaders in Customer Loyalty: Brand Stories | Sephora’s Emmy Brown Berlind on Innovation, Value, and Building Deeper Connections
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Sep 18, 2025 |
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#476: Leaders in Customer Loyalty: Brand Story | Building Loyalty Through Trust, Simplicity, and Scale: Inside ExxonMobil Egypt’s Rewards+ Program
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Sep 11, 2025 |
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#475: Challenge of Partnerships | Loyalty360 Leaders in Customer Loyalty: The CEO's Desk
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Sep 05, 2025 |
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#474: Leaders in Customer Loyalty Brand Story | Red Carpet Loyalty: Cameo’s Bold Bet on Experience-Driven Engagement
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Sep 04, 2025 |
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#473: Leaders in Customer Loyalty: Brand Story | From Scratch to Strategy: Building Loyalty at Church’s Texas Chicken
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Sep 04, 2025 |
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#472: Leaders in Customer Loyalty Industry Voices: Capillary Technologies on Global Growth, AI, and the Next Wave of Customer Loyalty
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Sep 02, 2025 |
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#471: Leaders in Customer Loyalty: Brand Stories | Blain’s Farm & Fleet: Cultivating Loyalty Through Customer Insight, Private Brands, and Purpose-Driven Innovation
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Aug 28, 2025 |
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#470: Leaders in Customer Loyalty: Industry Voices | Loyalty Juggernaut’s David Andreadakis on Redefining the Role of Loyalty in Modern Business
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Aug 26, 2025 |
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#469: Leaders in Customer Loyalty: Executive Spotlight Featuring Erik Kapila, Director of Loyalty, Marcus Theatres
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Aug 23, 2025 |
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#468: Leaders in Customer Loyalty: Anil Mansukhani on the Evolution of MGM Resorts’ Loyalty Program
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Aug 21, 2025 |
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#467: Leaders in Customer Loyalty: Brand Story | From Rural Roots to Loyalty Innovation: How Tractor Supply is Driving Deeper Customer Connections
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Aug 14, 2025 |
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#466: Leaders in Customer Loyalty: Brand Stories | Blending Tech and Tradition: How Whataburger Builds Loyalty Across Generations
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Aug 07, 2025 |
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#465: Leaders in Customer Loyalty: Industry Voices | Loyalty Engineering in Action: How Dash Solutions is Revolutionizing Payments to Drive Customer Engagement
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Aug 05, 2025 |
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#464: Leaders in Customer Loyalty Brand Story: Scooter's Coffee Builds Momentum with a Loyalty Program Redesign That Prioritizes Experience, Flexibility, and Speed
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Jul 31, 2025 |
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#463: Leaders in Customer Loyalty: Brand Story | Empowering Progress: Echelon’s Member-First Approach to Fitness, Loyalty, and Innovation
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Jul 24, 2025 |
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#462: 2025 State of Customer Loyalty Report (Part 2) | Leaders in Customer Loyalty: The CEO's Desk
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Jul 21, 2025 |
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#461: Leaders in Customer Loyalty: Brand Story | From Coffee to AI: Inside EG America's Bold Loyalty Overhaul
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Jul 17, 2025 |
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#460: 2025 State of Customer Loyalty Report (Part 1) | Leaders in Customer Loyalty: The CEO's Desk
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Jul 14, 2025 |
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#459: Leaders in Customer Loyalty: Brand Story | How Merz Aesthetics Elevates Loyalty by Keeping it Simple, Rewarding, and Human-Centered
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Jul 10, 2025 |
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#458: Leaders in Customer Loyalty: Industry Voices | Dr. JR Slubowski of Kobie on Emotional Loyalty, Harnessing Data and Creating Extreme Loyalists
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Jul 08, 2025 |
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#457: Leaders in Customer Loyalty: Brand Stories | California Cool, Loyalty-Driven: Inside CPK’s Brand Rejuvenation
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Jul 03, 2025 |
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#456: Leaders in Customer Loyalty: Industry Voices, Featuring Michelle Sequeira Yee, Vice President of Consulting, Bond Brand Loyalty
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Jul 01, 2025 |
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#455: Leaders in Customer Loyalty: The CEO's Desk | 2025 Customer Loyalty Trends Uncovered Part 2
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Jun 27, 2025 |
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#454: Leaders in Customer Loyalty: Jessica Starnes on the Success of Weigel's’ My Weigel's Rewards Program
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Jun 26, 2025 |
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#453: Leaders in Customer Loyalty: The CEO's Desk
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Jun 20, 2025 |
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#452: Lenovo’s Jamie Linville on Building Authentic Connections and Empowering Small Businesses through Evolve Small
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Jun 19, 2025 |
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#451: Creating Unforgettable Moments: How VIP Nation Builds Loyalty Through Emotional Experience
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Jun 12, 2025 |
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#450: Leaders in Customer Loyalty: Industry Voices Modernizing Loyalty with Insight, Flexibility, and Emotional Connection: A Conversation with Beth McCoy, President of CORA Loyalty
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Jun 10, 2025 |
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#449: Loyalty for Good: How AARP Rewards Drives Emotional Engagement and Meaningful Change
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Jun 05, 2025 |
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#448: Leaders in Customer Loyalty: Industry Voices Personalization at Scale: How Blings Is Transforming Customer Loyalty with Real-Time Video
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Jun 03, 2025 |
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#447: Noodles & Company Builds Loyalty by Honoring the Noodle—and the Customer
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May 29, 2025 |
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#446: Leaders in Customer Loyalty: Brand Stories | Cleveland Cavaliers Upping the Loyalty Game
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May 22, 2025 |
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#445: Leaders in Customer Loyalty: Industry Voices | Driving Loyalty with Purpose: A Conversation with Chris Jones of ITA Group
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May 20, 2025 |
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#444: Leaders in Customer Loyalty: Brand Stories | Fleet Feet's Milestone Moment: How a Community-First Retailer Is Elevating Loyalty for the Long Run
|
May 15, 2025 |
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#443: Petro-Canada Driving Loyalty Through Purpose, Partnerships, and Personalization
|
May 08, 2025 |
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#442: Leaders in Customer Loyalty Industry Voices: Maritz’s Mary Luckey on Reward Strategy, Personalization, and the Future of Loyalty
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May 06, 2025 |
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#441: Executive Spotlight: Tim Glomb, Wunderkind
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May 03, 2025 |
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#440: Leaders in Customer Loyalty Brand Story: Virginia Lottery Bets Big on Customer Loyalty with Purpose-Driven Personalization
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May 01, 2025 |
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#439: Industry Voices: Accelerating Loyalty Through Mobile-First Engagement with Bambu’s Kyle Pretsch
|
Apr 29, 2025 |
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#438: Everyday Getaways and Extraordinary Customer Loyalty: A Deep Dive with Tropical Smoothie Cafe®
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Apr 24, 2025 |
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#437: Leaders in Customer Loyalty Industry Voices: Switchfly’s Nowell Outlaw on Travel as the Ultimate Loyalty Catalyst
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Apr 22, 2025 |
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#436: Executive Spotlight: Ryan Draude, Giant Foods
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Apr 19, 2025 |
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#435: Publix’s Approach to Nurturing Loyalty with a People-First, Legacy-Driven Approach
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Apr 17, 2025 |
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#434: Industry Voices: Jonathan Silver of Engage People on the Power of Pay with Points and Loyalty Innovation
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Apr 15, 2025 |
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#433: Leaders in Customer Loyalty Brand Stories featuring Office Depot | Enhancing the Customer Experience in Today’s Work Environment
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Apr 10, 2025 |
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#432: Leaders in Customer Loyalty Brand Stories featuring Feeding America
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Apr 03, 2025 |
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#431: Leaders in Customer Loyalty Brand Stories featuring Portillo’s
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Mar 27, 2025 |
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#430: Leaders in Customer Loyalty: Executive Spotlight featuring Per Jensen, Director of Loyalty, Stop and Shop
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Mar 22, 2025 |
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#429: First Tech's Commitment to Innovation and Customer Loyalty: An Exclusive Interview with Mairi Burns
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Mar 20, 2025 |
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#428: Leaders in Customer Loyalty: Executive Spotlight Featuring Don Smith, Chief Consulting Officer, Capillary
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Mar 15, 2025 |
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#427: Leaders in Customer Loyalty: Brand Stories | How Applebee’s Date Night Pass is Redefining Romantic Dining
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Mar 13, 2025 |
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#426: Leaders in Customer Loyalty: Industry Voices Featuring Mladen Vladic, Head of Products and Services for Loyalty at FIS
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Mar 11, 2025 |
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#425: Leaders in Customer Loyalty: Executive Spotlight featuring Aly Blawat, Senior Director of Customer Strategy at Blain’s Farm and Fleet
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Mar 08, 2025 |
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#424: Setting Sail with Loyalty: How Cruises.com Rewards is Charting a New Course in Cruise Industry Engagement
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Mar 06, 2025 |
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#423: Leaders in Customer Loyalty: Industry Voices Featuring Alexa Pak from Talon.One
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Mar 04, 2025 |
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#422: Leaders in Customer Loyalty Executive Spotlight: Amy Barnett, Vice President of Digital Experience and Loyalty at Cracker Barrel
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Mar 01, 2025 |
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#421: Loyalty Beyond the Cart: How United Supermarkets Gamifies Wellness and Engagement
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Feb 27, 2025 |
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#420: Leaders in Customer Loyalty: Industry Voices: Don Smith, Chief Consulting Officer at Capillary
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Feb 25, 2025 |
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#419: How HTeaO is Brewing Emotional Loyalty Through an Elevated Iced Tea Experience
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Feb 13, 2025 |
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#418: Pizza, Play, and a Fun Pass: How Chuck E. Cheese is Winning Hearts and Wallets
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Feb 06, 2025 |
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#417: Loyalty Live: Key Customer Loyalty Trends with Phaedon’s Katie Berndt
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Feb 05, 2025 |
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#416: Loyalty Live: Bounteous’ Ellen Green on Partnerships, Gamification, and Emotional Loyalty in 2025
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Jan 29, 2025 |
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#415: Daring to Be Different: How True Religion Builds Authentic Customer Loyalty
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Jan 23, 2025 |
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#414: Loyalty Live: CataBoom’s Aaron Lobliner on Gamification, Personalization, and Driving Loyalty in 2025
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Jan 22, 2025 |
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#413: From Collectors to Community: How Upper Deck Is Driving Fan Engagement
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Jan 16, 2025 |
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#412: Loyalty Live | Personalization Without Compromise: Exploring Wunderkind’s Role in the Future of Marketing
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Jan 15, 2025 |
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#411: Loyalty360 Executive Spotlight: John Sellers, Bank of America
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Jan 09, 2025 |
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#410: Navigating Gen Z's Expectations: Fat Brands' Digital Strategy for the Mobile-First Consumer
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Jan 09, 2025 |
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#409: A Love Story: David's Bridal's Diamond Loyalty Program
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Dec 18, 2024 |
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#408: Scoops of Success: Häagen-Dazs’ Refreshed Approach to Loyalty
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Dec 16, 2024 |
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#407: Cava’s Loyalty Program: Driving Growth Amid a Surge in Popularity
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Dec 11, 2024 |
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#406: BWH Hotels: Elevating Customer Loyalty and Inspiring Travel
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Dec 09, 2024 |
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#405: Loyalty360 Loyalty Live | Shamba Schmidt, Epsilon
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Nov 19, 2024 |
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#404: Interview with Michelle DeVore: Launching the Supercuts Reward Program
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Nov 18, 2024 |
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#403: Loyalty360 Loyalty Live | Monique De La Rosa, Ansira
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Nov 12, 2024 |
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#402: Piada Italian Street Food Upgrades Customer Experience with Revamped Loyalty Program and Digital Ordering
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Oct 23, 2024 |
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#401: Royal Bank of Canada: Forming Strategic Partnerships and Receiving Recognition for Customer Loyalty Efforts
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Oct 16, 2024 |
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#400: Loyalty360 Loyalty Live | Todd Hedberg, The Lacek Group
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Oct 15, 2024 |
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#399: Church’s Texas Chicken: Launching the REAL REWARDS Program and Developing a True Omnichannel Experience
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Oct 09, 2024 |
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#398: Loyalty360 Loyalty Live | Caitlin Watson and David Shaw, WillowTree
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Oct 08, 2024 |
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#397: Carter’s: Engaging the Next Generation of Customers with Creative Campaigns and Conversations
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Oct 07, 2024 |
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#396: Hilton: A Growing Portfolio, Strategic Partnerships, and Digital Innovation Create a Better Customer Experience for Guests
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Oct 02, 2024 |
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#395: Paris Baguette: Rolling Out a New Rewards Program and Cultivating Emotional Loyalty by Spreading Joy
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Sep 30, 2024 |
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#394: JOANN: Engaging the Next Generation of Creators and Launching the “JO-AND” Rebrand Campaign
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Sep 24, 2024 |
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#393: Edible Brands: Growing Emotional Loyalty by Giving Consumers Convenience and Quality
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Sep 23, 2024 |
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#392: Harps Food Stores: Being “Live” in POS Transactions and Driving Increased Customer Engagement
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Sep 18, 2024 |
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What We're Seeing and Hearing: September 13, 2024
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Sep 13, 2024 |
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#391: Loyalty360 Loyalty Live | Dr. J.R. Slubowski, Kobie
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Sep 10, 2024 |
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#390: David’s Bridal: Cultivating the Next Generation of Customers by Prioritizing Emotional Loyalty Efforts
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Aug 28, 2024 |
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What We're Seeing and Hearing: August 26, 2024
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Aug 26, 2024 |
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#389: Giant Food: Enhancing the Customer Experience by Leveraging a Powerful Digital Loyalty Program and Prioritizing Personalization
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Aug 05, 2024 |
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#388: Blaze Pizza: Personalizing the Guest Experience through Perseverance and a Passion for Customer Engagement
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Jul 31, 2024 |
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#387: Loyalty360 Loyalty Live | Jonathan Silver, Engage People
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Jul 23, 2024 |
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#386: Insomnia Cookies: Launching a New Loyalty Program and Building Robust Customer Profiles for Increased Personalization
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Jul 17, 2024 |
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#385: Loyalty360 Loyalty Live | Nowell Outlaw, Switchfly
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Jul 16, 2024 |
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#384: Tim Hortons: Cultivating and Increasing Customer Engagement by Leveraging a Unique and Innovative Approach
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Jul 15, 2024 |
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#383: Stop & Shop: Increasing Customer Engagement by Leveraging In-store Technology
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Jul 10, 2024 |
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#382: Loyalty360 Loyalty Live | Tim Glomb, Wunderkind
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Jul 09, 2024 |
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#381: Great Wolf Lodge: Making an Impact on the Full Customer Experience by Evolving Customer Loyalty
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Jul 03, 2024 |
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#380: Loyalty360 Loyalty Live | Daniel Wood, Engaged Nation
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Jul 02, 2024 |
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#379: Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology
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Jul 01, 2024 |
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Ally Financial: Uniting Communities with Sports Partnerships and Elevating the Customer Experience
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Jun 26, 2024 |
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Loyalty360 Loyalty Live | Peter Vogel, vPromos
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Jun 25, 2024 |
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Loyalty360 Loyalty Live | Kelsey Crookes, Baesman
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Jun 18, 2024 |
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A&W Restaurants: Building Customer Loyalty through Data-Driven Insights and Personalization
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Jun 12, 2024 |
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Loyalty360 Loyalty Live | Steven Douglas, Addtowallet
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Jun 11, 2024 |
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Great Clips: Leveraging the Power of a Viral Campaign and Building a Path to Customer Loyalty
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Jun 03, 2024 |
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Pure Barre: Forming Strategic Partnerships, Leveraging Customer Data, and Amplifying Brand Awareness
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May 29, 2024 |
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Puttshack: Engaging and Educating Customers with a Whimsical Brand Ambassador
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May 22, 2024 |
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Petco: Engaging Pet Parents and Leveraging Pet Partners To Nurture Emotional Loyalty
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May 20, 2024 |
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Capillary’s 2024 Loyalty Expo Session: Who would benefit most from attending?
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May 14, 2024 |
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Capillary’s 2024 Loyalty Expo Session: What are a few key takeaways?
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May 14, 2024 |
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Loyalty360 Loyalty Live | Bill Schneider, SheerID
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May 09, 2024 |
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Loyalty360 Loyalty Live | David Hamel, nventive
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May 07, 2024 |
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Loyalty360 Loyalty Live | Sukumar Muthya, Ansira
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Apr 30, 2024 |
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Rodney Strong: Sustainability Efforts Engage Consumers and Cultivate Emotional Loyalty
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Apr 29, 2024 |
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Lowe’s Home Improvement: A Tiered Rewards Program Designed To Engage DIYers and Attract Millennials
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Apr 24, 2024 |
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Loyalty Live: TCS on Leveraging Customer Data Platforms in Support of Loyalty Program Efforts
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Mar 19, 2024 |
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The Coca-Cola Company: Brand Refreshes Global Campaign Leveraging AI and Social Media
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Mar 18, 2024 |
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Loyalty360 Loyalty Live | Patricia Camden and Michael Anders, EY
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Mar 12, 2024 |
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Melting Pot: Inspiring and Cultivating Emotional Loyalty with Customers
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Mar 11, 2024 |
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CVS Pharmacy: Evolving Customer Loyalty Programs and Creating a More Convenient Customer Experience
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Mar 06, 2024 |
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Loyalty360 Loyalty Live | Mladen Vladic, FIS
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Mar 05, 2024 |
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Loyalty360 Loyalty Live | Terry O’Neil, Citi Retail Services
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Feb 27, 2024 |
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Bob Evans: Cultivating Emotional Loyalty by Making Customers Feel Recognized and Special
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Feb 26, 2024 |
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Loyalty360 Loyalty Live | Kim Welther, Baesman
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Feb 20, 2024 |
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Loyalty360 Loyalty Live | Laura Miller and Martha Cohen, Kobie
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Feb 13, 2024 |
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Loyalty360 Loyalty Live | Jill Moser, Mastercard
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Feb 06, 2024 |
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Hooters: Customer Engagement, Brand Partnerships, and the Role of Today’s CMO
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Feb 05, 2024 |
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Loyalty360 Loyalty Live | Don Smith, Brierley – Capillary
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Jan 30, 2024 |
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Loyalty360 Loyalty Live | Tom Madden and Katie Berndt, Phaedon
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Jan 23, 2024 |
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Loyalty360 Loyalty Live | Manoj Agarwal, Xoxoday
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Jan 16, 2024 |
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1-800-Flowers: Helping Customers Build Meaningful Relationships Builds Better Customer Loyalty
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Jan 10, 2024 |
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Loyalty360 Loyalty Live | Sam Panzer, Talon.One
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Jan 09, 2024 |
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Bojangles: Shaping the Customer Experience with the Right Technology and a Dash of Southern Hospitality
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Jan 09, 2024 |
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Amtrak: Enhancing the Customer Experience with a Proactive Service Recovery Initiative
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Jan 08, 2024 |
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Food Lion: Keeping Customer Loyalty and the Customer Experience at the Forefront
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Jan 03, 2024 |
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Fubo: Building Brand Love by Rewarding Consumers and Investors
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Jan 02, 2024 |
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Loyalty360 Loyalty Live | Vince Tirelli, dunnhumby
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Dec 29, 2023 |
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Loyalty360 Loyalty Live | Sam Panzer, Talon.One
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Dec 12, 2023 |
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Improving Customer Loyalty: A Q&A with Subway on the Launch of the New MVP Rewards Program
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Dec 12, 2023 |
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Loyalty360 Loyalty Live | Peter Vogel, vPromos
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Dec 05, 2023 |
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Cracker Barrel: Over Five Decades of Creating a Welcoming Customer Experience
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Dec 04, 2023 |
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Hooters: Creating a Culture of Empowered Employees and Elevating the Customer Experience
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Dec 04, 2023 |
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Luxury Stays: A Q&A with Preferred Hotels on Customer Loyalty and Forming Strategic Partnerships in the Travel Industry
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Nov 28, 2023 |
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Publix: Cultivating Customer Loyalty by Enhancing the Customer Experience
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Nov 22, 2023 |
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Loyalty360 Loyalty Live | Andy O’Dell, Clutch
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Nov 21, 2023 |
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Loyalty360: A Q&A with Author Doug Zarkin on Moving Your Brand Out of the Friend Zone and Creating Emotional Loyalty
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Nov 15, 2023 |
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Loyalty360 Loyalty Live | Michael Snyder, Comarch
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Nov 14, 2023 |
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Loyalty360 Loyalty Live | Aaron Lobliner, CataBoom
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Nov 07, 2023 |
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Loyalty360 Loyalty Live | Don Smith, Brierley – Capillary
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Oct 31, 2023 |
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Bringing Homes to Life: A Q&A with At Home on Making the Customer Experience Richer Through Value
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Oct 26, 2023 |
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Loyalty360 Loyalty Live | James Murphy and Sara Fefferman, Salesforce
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Oct 24, 2023 |
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Loyalty360 Loyalty Live | Ellen Green, Bounteous
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Oct 17, 2023 |
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Adapting for Today and Tomorrow: A Q&A with Kum & Go about Building a More Agile Loyalty Program
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Oct 17, 2023 |
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AIR MILES®: Creating One Exceptional Experience To Increase Customer Engagement
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Oct 13, 2023 |
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Loyalty360 Loyalty Live | Brandon Logsdon, PDI Technologies
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Oct 10, 2023 |
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Teriyaki Madness: Leveraging Technology To Create an Enhanced Customer Experience
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Oct 10, 2023 |
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GNC Details Launch of the Newly Revamped myGNC Rewards Program
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Oct 09, 2023 |
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Loyalty360 Loyalty Live | Kyle Clark, Mastercard
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Oct 03, 2023 |
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A Rich Legacy of Innovation: A Q&A with Hilton on Providing Exceptional Hospitality for Honors Program Members
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Oct 03, 2023 |
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Fueling a Rewarding Experience: A Q&A with Parkland on Building a Customer Loyalty Program and Delivering Early Rewards
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Sep 19, 2023 |
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Loyalty360 Loyalty Live | Kris Tremaine and Tom Madden, Phaedon
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Sep 14, 2023 |
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Technology Makes It Easier: A Q&A with Wings and Rings on Loyalty Programs and Improved Customer Engagement
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Sep 14, 2023 |
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A Game-Winning Approach: A Q&A with Aristocrat on Building B2B Customer Loyalty
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Sep 13, 2023 |
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Loyalty360 Loyalty Live | Roger Williams, Marigold
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Sep 12, 2023 |
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Exceeding Travelers’ Expectations: A Q&A with Best Western Hotels on Leadership, Customer Loyalty, and Brand Partnerships
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Sep 12, 2023 |
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Celebrating Women Who Travel: A Q&A with Hilton’s Jenn Chick about National Woman Road Warrior Day and How an Innovative Loyalty Program Enhances the Stay
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Aug 30, 2023 |
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Turning Left or Right: A Q&A with Parkland on Creating Customer Loyalty in the Retail Fuel Space
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Aug 29, 2023 |
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Changing the Direction of Banking: A Q&A with LendingClub® on Personalization and Delivering Customer-Centric Benefits
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Aug 23, 2023 |
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Loyalty360 Loyalty Live | Kim Welther, Baesman
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Aug 22, 2023 |
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Aristocrat: Loyalty360 Awards Recap Series | 2023 Loyalty Expo
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Aug 17, 2023 |
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Signia Aspire: Prioritizing Meaningful Relationships with B2B Customers Produce Loyal Program Members
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Aug 14, 2023 |
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Tractor Supply Company: Building Strong Customer Loyalty with a Devoted Rural Demographic
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Aug 09, 2023 |
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Loyalty360 Loyalty Live | Oliver Page and Adrian Trzaskus, Deloitte
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Aug 08, 2023 |
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Connecting with Community: How the e.l.f. Cosmetics’ Beauty Squad Disrupts Industry Norms and Shapes Culture
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Aug 04, 2023 |
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Men’s Wearhouse: Leveraging Decades of Experience, Innovating To Engage the Next Generation of Loyal Customers
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Aug 02, 2023 |
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Cinergy: Bringing Customers Back to the Cinema with a Rewards Program Moviegoers Want
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Jul 31, 2023 |
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Loyalty360 Loyalty Live | Eric Dean, Banyan
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Jul 25, 2023 |
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Wow Bao: From the Kitchen to the Virtual Space, Wow Bao Delivers Deliciousness to Loyal Customers
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Jul 24, 2023 |
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Loyalty360 Award Recap: A Q&A with Jason Whiting on the LEGO Group’s Multiple Award Recognitions
|
Jul 18, 2023 |
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Bank of America®: Innovation, Strategic Partnerships, and Personalization Demonstrate Value to Rewards Program Members Untitled Episode
|
Jul 17, 2023 |
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Connecting the Bricks of Successful Loyalty: How LEGO® Built the VIP Rewards Program on Fun, Creativity, and Inclusivity
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Jul 14, 2023 |
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Loyalty360 Award Recap: A Q&A with Aiman Feza and Elizabeth McNeil on Scene+’s Multiple Award Recognitions
|
Jul 12, 2023 |
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Rewards, Your Way: How Scene+ Uses Personalization and Partnerships to Engage 13+ Million Members
|
Jul 12, 2023 |
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Loyalty360 Award Recap: A Q&A with Stephanie Miller on Signia Aspire’s Multiple Award Recognitions
|
Jul 07, 2023 |
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MOOYAH Burgers, Fries & Shakes: Building Customer Loyalty Between the Buns & Beyond
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Jun 28, 2023 |
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Loyalty360 Loyalty Live | Andy O'Dell, Clutch
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Jun 27, 2023 |
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Office Depot: The Human Touch Builds Customer Engagement & Lifetime Loyalty
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Jun 26, 2023 |
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Verizon: Forming Strategic Partnerships To Create a Meaningful Small Business Customer Loyalty Program
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Jun 19, 2023 |
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Connecting with Customers in the Wild: How The North Face Builds Emotional Loyalty and Engagement with Experiences
|
Jun 16, 2023 |
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Ford: The Road to Loyalty Program Success – Adapting to Change, Offering Flexibility, and Treating Loyalty Customers Like Family
|
Jun 09, 2023 |
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Designing a Personalized In-Store Experience: How Barnes & Noble’s Customer-Centric Focus Guided Its Loyalty Program Revamp
|
Jun 07, 2023 |
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Loyalty360 Loyalty Live | Chris Mills, Talon.One
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Jun 06, 2023 |
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Verizon Business 2023 Loyalty Expo Session: The Journey of Customer Loyalty and Retention
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Jun 02, 2023 |
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Travelers: Leveraging Technology To Increase Customer Engagement and Making Roads Safer for Everyone
|
May 31, 2023 |
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Loyalty360 Loyalty Live | Rob Purdy, CarltonOne
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May 30, 2023 |
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Revamping the Loyalty Program: How UDF Adjusts with Changing Customer Trends and Behaviors
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May 24, 2023 |
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Progressive: Living Up to the Founders’ Vision – and the Brand’s Name
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May 22, 2023 |
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Relentlessly Pursuing New Ideas: How Lenovo Leverages Its Role as a Challenger Brand & Creates Customer Loyalty
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May 19, 2023 |
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Idomoo’s Session at Loyalty Expo 2023: Using Personalized Videos To Drive Customer Engagement at Scale
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May 04, 2023 |
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Loyalty360 Loyalty Live | Pamela Erlichman, Jebbit
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May 02, 2023 |
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IKEA Canada – Making Life Better with Empowered Frontline Employees, Brand Values, and Customer Engagement
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May 01, 2023 |
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Hilton Honors 2023 Loyalty Expo Session: Innovating Hospitality with Delight and Surprise Upgrades
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Apr 27, 2023 |
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Innovation in Untapped Markets: Building Meaningful Value with a Loyalty Program for Paying Rent
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Apr 26, 2023 |
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Loyalty360 Loyalty Live | Bindu Gupta and Connie Sisco, ICF Next
|
Apr 25, 2023 |
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Kampgrounds of America 2023 Loyalty Expo Speaker Preview: A Data-Centric Approach to Designing Customer Loyalty
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Apr 25, 2023 |
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IKEA Canada’s 2023 Loyalty Expo Session: Empowering Frontline Co-Workers To Create a Loyalty-Optimal Experience
|
Apr 21, 2023 |
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Delivering Outside the Scope of Normal: How JetBlue Travel Products Builds Customer Loyalty by Exceeding Expectations
|
Apr 19, 2023 |
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Emotional Connection, Personalization, and Value: Donatos’ People-Centric Approach to Customer Loyalty
|
Apr 14, 2023 |
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Donatos 2023 Loyalty Expo Session: Building Personalization and Emotional Loyalty into the Rewards Program
|
Apr 13, 2023 |
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Loyalty360 Loyalty Live | Jonathan Silver, Engage People
|
Apr 04, 2023 |
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Creating Emotional Connections Through Trust and Charity: How Pet Valu Builds Meaningful Customer Relationships
|
Apr 03, 2023 |
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Margaritaville’s 2023 Loyalty Expo Session: Learning from Loyalty Challenges
|
Mar 31, 2023 |
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Personalized Care: How Ulta Beauty Uses Its Ultamate Rewards® Program to Build Emotional Loyalty
|
Mar 29, 2023 |
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Loyalty360 Loyalty Live | Eileen Peacock and Aidan Lundy, Tenerity
|
Mar 28, 2023 |
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A Touch of Madness in the Customer Experience: How Moosejaw Creates Value for Customers Through Exceptional Service
|
Mar 27, 2023 |
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Ulta Beauty at the 2023 Loyalty Expo: How to Develop Successful Loyalty Partnerships
|
Mar 21, 2023 |
|
Know Your Customers: How Yesway Creates Meaningful Value through First-Party Data
|
Mar 20, 2023 |
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Adjusting to Customer and Market Changes: The Impact of Customer Data on Customer Loyalty Strategies
|
Mar 17, 2023 |
|
Crowdsourcing Loyalty: How David’s Bridal Creates Value for Customers in Low-Frequency Industries
|
Mar 15, 2023 |
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Loyalty360 Loyalty Live | Don Smith, Brierley
|
Mar 14, 2023 |
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Empowering Customer-Facing Employees: How The Coffee Bean And Tea Leaf Baristas Personalize the Customer Experience
|
Mar 01, 2023 |
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Loyalty360 Loyalty Live | Christopher Sandstrom, Comarch
|
Feb 28, 2023 |
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Loyalty360 Loyalty Live | Joe Martin, Dow Jones and The Wall Street Journal
|
Feb 14, 2023 |
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Serving Uncommon Goodness: Noodles & Company Builds Emotional Connections Through Loyalty and Partnerships
|
Feb 13, 2023 |
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Wrapping Up Rewards: Chipotle’s Recipe for Success
|
Feb 09, 2023 |
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Loyalty360 Loyalty Live | Robert Passikoff, Brand Keys
|
Feb 07, 2023 |
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Loyalty360 Loyalty Live | Zsuzsa Kecsmar, Antavo
|
Jan 31, 2023 |
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Loyalty360 Loyalty Live | Tom Madden and Bindu Gupta, ICF Next
|
Jan 24, 2023 |
|
Loyalty360 Loyalty Live | Nina Rose, The Lacek Group
|
Jan 17, 2023 |
|
Loyalty360 Loyalty Live | Ravi Srinivasan, Group FiO
|
Jan 10, 2023 |
|
Loyalty360 Loyalty Live | Mladen Vladic, FIS
|
Jan 05, 2023 |
|
Navigating Togetherness in a Post-Covid World
|
Dec 02, 2022 |
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Loyalty360 Loyalty Live | Nick Casares, PolyientX
|
Nov 29, 2022 |
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The Art of Loyalty: Profiting from Creativity
|
Nov 21, 2022 |
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Petsense by Tractor Supply Loyalty Program has Customers Barking, Purring and Squawking for Joy
|
Nov 09, 2022 |
|
Loyalty360 Loyalty Live | Jeff Lambert, TiiCKER
|
Nov 08, 2022 |
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Blue Buffalo Buddies Rewards Program Fetches Platinum Loyalty360 Award
|
Nov 08, 2022 |
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Loyalty360 Interview with Loyalty Expo Award Winner – Tim Hortons
|
Nov 04, 2022 |
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Loyalty360 Interview with Loyalty Expo Award Winner – Floor & Decor
|
Nov 01, 2022 |
|
Caribou Coffee Caffeinators Perk Up to Refreshed Loyalty Program
|
Oct 31, 2022 |
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Loyalty360 Interview with Loyalty Expo Award Winner – TELUS
|
Oct 28, 2022 |
|
Loyalty360 Loyalty Live | Tim Glomb, CM Group
|
Oct 25, 2022 |
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Loyalty360 Loyalty Live | Sandeep Bhanote, Fiserv
|
Oct 18, 2022 |
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Diners Line Up for Pizza Buffet Rewards
|
Oct 18, 2022 |
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Loyalty Expo Award Winner – MGM Resorts
|
Oct 14, 2022 |
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Loyalty360 Loyalty Live | Stephanie Meltzer-Paul, SessionM
|
Oct 11, 2022 |
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Loyalty360 Loyalty Live | David Andreadakis, Kobie
|
Sep 27, 2022 |
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Loyalty360 Loyalty Live | Bill Schneider, SheerID
|
Sep 15, 2022 |
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Live on the Scene+ - Loyalty Program Shows No Signs of Slowing
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Sep 14, 2022 |
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Loyalty360 Loyalty Live | Zsuzsa Kecsmar, Antavo
|
Sep 13, 2022 |
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Driving Loyalty through Donation Drives
|
Sep 06, 2022 |
|
Fans Applaud Vivid Seats Loyalty Rewards
|
Sep 02, 2022 |
|
Shell and Kroger Fuel Customer Loyalty
|
Aug 31, 2022 |
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At Chico’s Outstanding Service is Always Fashionable
|
Aug 29, 2022 |
|
Loyalty360 Loyalty Live | Ravi Srinivasan, Group FiO
|
Aug 23, 2022 |
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Fazoli’s Serves Up Loyalty with a Side of Delicious Rewards
|
Aug 22, 2022 |
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Shell Celebrates a Decade of Loyalty Rewards
|
Aug 19, 2022 |
|
Loyalty360 Loyalty Live | Natasha Janic, Salesforce
|
Aug 17, 2022 |
|
Wings and Rings Flies Toward Future Growth with AI Integration
|
Aug 05, 2022 |
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Loyalty360 Loyalty Live | Zyed Jamoussi and Ken Kaufmann, Unite Nots
|
Aug 02, 2022 |
|
Loyalty360 Loyalty Live | Nancy Gordon, Bakkt
|
Jul 19, 2022 |
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Customers Respond Quickly to Sally Beauty DoorDash Partnership
|
Jul 15, 2022 |
|
Loyalty360 Loyalty Live | Matt Kates, Clarus Commerce
|
Jul 12, 2022 |
|
Global Hotel Alliance Finds Strength in Numbers
|
Jul 01, 2022 |
|
Loyalty360 Loyalty Live | Rachel Bicking, Tenerity
|
Jun 28, 2022 |
|
ExxonMobil Partnerships Deepen Customer Loyalty Efforts
|
Jun 27, 2022 |
|
Loyalty360 Loyalty Live | Suman Mahalanabis and Padmashwini Raghunathan, TCS
|
Jun 14, 2022 |
|
Loyalty360 Loyalty Live | Cassie Preston, Baesman
|
May 31, 2022 |
|
Strategic Partnerships and Brand Advocates Key to Wing Shack’s Success during Pandemic
|
May 27, 2022 |
|
MGM Wagers Big on Non-Gaming Loyalty Members
|
May 25, 2022 |
|
Cohesive Customer Loyalty Program Encompasses “ALL of Accor”
|
May 23, 2022 |
|
Customers Flip Over IHOP Loyalty Program
|
May 20, 2022 |
|
Ruby Tuesday Doesn’t Let Age Slow it Down
|
May 16, 2022 |
|
Loyalty360 Loyalty Live | Bill Swift, Brierley
|
May 03, 2022 |
|
Global Roll-Out of MyMcDonald’s Loyalty Program is Team Effort
|
Apr 27, 2022 |
|
Loyalty360 Loyalty Live | Michael Schuh, Kroger Precision Marketing
|
Apr 19, 2022 |
|
Escaping to Paradise with Margaritaville Perks
|
Apr 13, 2022 |
|
Loyal Carl’s Jr. and Hardee’s Fans Crave Rewards Program
|
Apr 11, 2022 |
|
Loyalty360 Loyalty Live | Eugenia Blackstone, Iris Powered by Generali
|
Apr 05, 2022 |
|
Alessio Marchetti, Intesa Sanpaolo | Leaders in Customer Loyalty Series
|
Mar 31, 2022 |
|
Citizens Financial Banking Experience Survey Reveals Trends in Digital Banking a Sound Investment
|
Mar 31, 2022 |
|
Brides Say “I Do” to David’s Bridal Diamond Loyalty Program
|
Mar 24, 2022 |
|
Loyalty360 Loyalty Live | Joe Pino, Clutch
|
Mar 22, 2022 |
|
Newk's Eatery Fast-Casual Restaurants Launches New Loyalty Program to Further Enhance Customer Experience
|
Mar 21, 2022 |
|
Loyalty360 Loyalty Live | John Nash, Redpoint
|
Mar 08, 2022 |
|
Insomnia Cookies Delivers Sweet Loyalty Program for its Best Customers
|
Mar 07, 2022 |
|
Wyndham Hotels & Resorts Partners with Bakkt, Enhancing Wyndham Rewards
|
Feb 23, 2022 |
|
Loyalty360 Loyalty Live | Susan Frech, Vesta
|
Feb 22, 2022 |
|
Loyalty360 Loyalty Live | Ramya Murali and Michael O’Brien, Deloitte
|
Feb 15, 2022 |
|
Loyalty360 Loyalty Live | Travis Markel, Arrivia
|
Feb 08, 2022 |
|
Loyalty360 Loyalty Live | Christian Selchau-Hansen, Formation
|
Jan 25, 2022 |
|
Q&A with Tiffany Myers, MOOYAH Burgers, Fries and Shakes
|
Jan 12, 2022 |
|
Loyalty360 Loyalty Live | Susan Stein, Baesman
|
Dec 28, 2021 |
|
Peet’s Coffee Revamps Loyalty Program from Ground Up
|
Dec 22, 2021 |
|
Loyalty360 Loyalty Live | Dennis Reardon, Mastercard
|
Dec 21, 2021 |
|
Bank of America Aims for Luxury with Preferred Rewards Program
|
Dec 17, 2021 |
|
Verizon Looks to Technology to Push Loyalty Forward
|
Dec 16, 2021 |
|
Loyalty360 Loyalty Live | Adhish Kulkarni, Evolving Systems
|
Dec 14, 2021 |
|
Loyalty360 Loyalty Live | Carlos Dunlap-Beard and Tom Baker, Clarus Commerce
|
Dec 07, 2021 |
|
Loyalty360 Loyalty Live | Farrah Shultz, Kobie Marketing
|
Nov 30, 2021 |
|
Loyalty360 Loyalty Live | Jillian Dimoff, Cheetah Digital
|
Nov 23, 2021 |
|
Ford Revs Up Their Engine To Loyalty Success
|
Nov 18, 2021 |
|
Loyalty360 Loyalty Live | Don Smith, Brierley
|
Nov 16, 2021 |
|
Loyalty360 Loyalty Live | Tom Madden, ICF Next
|
Nov 09, 2021 |
|
New Seasons Market Brings New Approach to Customer Loyalty
|
Nov 08, 2021 |
|
Build-A-Bear’s Bonus Club Now Serving Multi-Generations
|
Nov 05, 2021 |
|
Loyalty360 Loyalty Live | Laura Gardiner and Dipti Bramhandkar, Iris
|
Nov 02, 2021 |
|
Cinnabon Looks to Brighter Days on the Horizon
|
Nov 02, 2021 |
|
Best Western Allows Best Loyalty Customers to “Choose Your Own Adventure”
|
Nov 01, 2021 |
|
Loyalty360 Loyalty Live | Zsuzsa Kecsmar, Antavo
|
Oct 27, 2021 |
|
CVS Puts “Extra Care” Into Established Loyalty Program
|
Oct 25, 2021 |
|
For Mister Car Wash Loyalty Program, Consistency is Key
|
Oct 22, 2021 |
|
Loyalty Live - Gabriele Giancola, Qiibee
|
Oct 19, 2021 |
|
Does Del Taco Have a Loyalty Program? ‘Del Yeah!’ They Do
|
Oct 19, 2021 |
|
Author Emmanuel Probst Says Simple Brand Hacks Can Deliver Meaning on a Limited Budget
|
Oct 13, 2021 |
|
Jack in the Box is “Jack of All Trades” in Loyalty Offerings
|
Oct 12, 2021 |
|
Schnucks Rewards Using Technology to Enrich Customer Experience
|
Oct 06, 2021 |
|
Western Union Speaker Preview at Loyalty360 Expo
|
Oct 05, 2021 |
|
Papa John’s Loyalty Program Earning Big Slice of Brand Revenue
|
Oct 01, 2021 |
|
rue21 Seeing Big Growth with Rewards and Loyalty Efforts
|
Sep 30, 2021 |
|
Loyalty Live - Guy Cierzan, ICF Next
|
Sep 28, 2021 |
|
Salata Salad Kitchen Rolls Out New App to Freshen Loyalty Program
|
Sep 24, 2021 |
|
Loyalty Live - Patrick Tripp, Cheetah Digital
|
Sep 21, 2021 |
|
Quiznos Anchored in Innovation in Loyalty Efforts
|
Sep 20, 2021 |
|
VASA Fitness Using Burn & Earn Rewards Program to Promote Personal Voyages
|
Sep 15, 2021 |
|
Loyalty360 Loyalty Live | Don Smith, Brierley
|
Sep 14, 2021 |
|
Certified Angus Beef Growing New Steakholder Rewards™ Program
|
Sep 09, 2021 |
|
Tim Hortons New Loyalty Program Helps Boosts Digital Sales 30%
|
Sep 08, 2021 |
|
Loyalty360 Loyalty Live - Matt Kates, PrizeLogic
|
Sep 07, 2021 |
|
Hallmark Delivers Smiles To Crown Rewards Members
|
Aug 20, 2021 |
|
McAlister’s Deli Drives Loyalty with a ‘Little Something Extra’
|
Aug 17, 2021 |
|
Capriotti’s Sandwich Shop Combines Marketing and IT Efforts
|
Aug 10, 2021 |
|
AAA Northeast Focuses on the Person, Not the Vehicle
|
Aug 06, 2021 |
|
Toppers Pizza’s Upper Crust Society Designed for Product Addicts
|
Aug 05, 2021 |
|
Celebrity Cruises Sets Sail on Improved Loyalty Program
|
Aug 02, 2021 |
|
Loyalty360 Loyalty Live - Aaron Mclean, Stuzo
|
Jul 30, 2021 |
|
Loyalty360 Loyalty Live - Sumit Khandelwal, Xoxoday
|
Jul 27, 2021 |
|
Firehouse Subs Gives Rewards, Plus Gives Back
|
Jul 27, 2021 |
|
Chuck E. Cheese Creating Experiences, Memories for Loyalty Members
|
Jul 26, 2021 |
|
Loyalty360 Loyalty Live - Susan Frech, Vesta
|
Jul 23, 2021 |
|
Loyalty360 Loyalty Live - Oliver Mitchell, Brandmovers
|
Jul 20, 2021 |
|
A Look at 2021’s Most Patriotic Brands in America
|
Jul 20, 2021 |
|
Loyalty360 Loyalty Live - Chris Bosco, SMG
|
Jul 16, 2021 |
|
Loyalty360 Loyalty Live - Luke Smith, Baesman
|
Jul 13, 2021 |
|
Loyalty360 Loyalty Live - Natasha Janic, Salesforce
|
Jul 09, 2021 |
|
For Price Chopper and Market 32, Charity Giving Grows Loyalty Programs
|
Jul 07, 2021 |
|
Loyalty360 Loyalty Live - Martha Cohen, Kobie
|
Jun 30, 2021 |
|
Fuzzy’s Taco Shop Uses Strong Fan Base to Grow Rewards Program
|
Jun 29, 2021 |
|
Loyalty360 Loyalty Live - Tim Glomb, Cheetah Digital
|
Jun 22, 2021 |
|
Hagerty Drives Memberships with Loyal Auto Enthusiasts
|
Jun 21, 2021 |
|
Loyalty360 Loyalty Live - Rachel Bicking, Tenerity
|
Jun 18, 2021 |
|
Loyalty360 Loyalty Live - Bindu Gupta, Comarch
|
Jun 15, 2021 |
|
Overstock Listens to Way Customer Speaks to Spur Growth
|
Jun 14, 2021 |
|
Loyalty360 Loyalty Live - Hye-Joo Kim, Evolving Systems
|
Jun 08, 2021 |
|
Casey’s Delivering ‘Summer of Freedom’ for Loyalty Members
|
Jun 07, 2021 |
|
Loyalty Live with David Andreadakis, CIO, Kobie
|
Jun 04, 2021 |
|
Red Lobster Loyalty Program Uses Roadmap to Build Members and Trust
|
Jun 02, 2021 |
|
Loyalty360 Loyalty Live - with Ned Moore, Clutch
|
Jun 01, 2021 |
|
Chicken Salad Chick’s “Female First” Loyalty Approach Grows Brand
|
Jun 01, 2021 |
|
For Jersey Mike’s Subs, Technology Keeps Rewards Running
|
May 26, 2021 |
|
Loyalty360 Loyalty Live - with Tyler Baesman and Rachel Iannarino, Baesman
|
May 25, 2021 |
|
Michaels Uses Personalization, KPIs to Get Creative with Rewards Program
|
May 25, 2021 |
|
Loyalty360 Loyalty Live - with Tim Glomb, Cheetah Digital
|
May 21, 2021 |
|
Ideal Image Using Memberships to Personalize with Consumers
|
May 20, 2021 |
|
Loyalty360 Loyalty Live - with Eugenia Blackstone, Generali Global Assistance
|
May 18, 2021 |
|
ExxonMobil Leverages Data to Predict Consumer Behavior
|
May 17, 2021 |
|
Loyalty360 Loyalty Live - with Michelle Wildenauer, The Lacek Group
|
May 14, 2021 |
|
Loyalty360 Loyalty Live - with Brandon Logsdon, PDI
|
May 11, 2021 |
|
Loyalty360 Loyalty Live - with Andrew Pine, Porsche Cars North America
|
May 07, 2021 |
|
Loyalty Live Mini-Series - 2021 Trends in Loyalty & CX with Emil Sarkissian, CEO at Loyalty Methods
|
May 05, 2021 |
|
Giant Food’s New Loyalty Program Builds on Digital Relationship
|
May 04, 2021 |
|
Mohegan Gaming & Entertainment Better Big on Guest Loyalty
|
May 03, 2021 |
|
Loyalty Live Mini-Series - 2021 Trends in Loyalty & CX with Carlos Dunlap-Beard
|
Apr 30, 2021 |
|
Loyalty Live - 2021 Trends in Loyalty & CX w/ Tania Tawil, VP Client Services at Kobie
|
Apr 29, 2021 |
|
Joella’s Hot Chicken’s New Rewards Program is Hot, Hot, Hot
|
Apr 28, 2021 |
|
Giant Eagle Works to Keep myPerks Simple and Easy
|
Apr 20, 2021 |
|
Loyalty Live with Todd Leach, Chief Client Officer at SMG
|
Apr 13, 2021 |
|
AARP Rewards Grows Membership with Intentional Touchpoints
|
Apr 09, 2021 |
|
Urban Air Adventure Park Grows Customers with Kid-Friendly Activities
|
Apr 08, 2021 |
|
Loyalty Live w Adhish Kulkarni, SVP and GM Digital Engagement and Loyalty Solutions for Evolving
|
Apr 07, 2021 |
|
Verizon Expands Loyalty Program
|
Apr 05, 2021 |
|
Salling Group’s New Loyalty Platform is ‘Grandma Approved’
|
Apr 01, 2021 |
|
‘Avocado Nation’ Helping Grow Avocados From Mexico Sales
|
Mar 29, 2021 |
|
Chipotle Uses Unique Ways, Channels to Build Loyalty program
|
Mar 08, 2021 |
|
Ally Financial’s Marketing Capitalizes on Gamification Efforts
|
Mar 02, 2021 |
|
Choice Hotels Bets on New Gaming Partnership To Increase Loyalty
|
Mar 01, 2021 |
|
Q&A With Raja Rajamannar, Mastercard
|
Feb 24, 2021 |
|
Atlantic Lottery Extends Customers’ Play Experience
|
Feb 23, 2021 |
|
Checkers and Rally’s Launch Rewards Program to ‘Keep It Simple’
|
Feb 22, 2021 |
|
Employee Buy-In Grows Hannaford All-Digital Rewards Program
|
Feb 17, 2021 |
|
TELUS Uses Rewards, Social Purpose to Grow Customer Engagement
|
Feb 16, 2021 |
|
Floor & Decor’s Unique PRO Rewards Changes Member’s Business, Lives
|
Feb 12, 2021 |
|
Wyndham Focuses on Customers in Winning 360-Degree Honor
|
Feb 11, 2021 |
|
In Challenging Times, Air Canada’s Giveback Program Shines a Light
|
Feb 08, 2021 |
|
How Canada’s SCENE Stays Relevant, Innovative, Loved
|
Feb 02, 2021 |
|
Donatos’ Revamped Loyalty Program Gets Personal
|
Jan 28, 2021 |
|
Teriyaki Madness Gets Ahead of Loyalty Curve with New Technology
|
Jan 25, 2021 |
|
Team Engagement is Key to The GIANT Company’s Loyalty Launch
|
Jan 20, 2021 |
|
Consumer Community Grows Veggies Made Great Brand
|
Jan 19, 2021 |
|
Domino’s Relies on Product Insurance to Build Customer Loyalty
|
Jan 13, 2021 |
|
LEGO Goes After a Lifetime of Loyalty
|
Jan 12, 2021 |
|
19 Crimes Breaks the Rules to Win Loyalty Program Design Award
|
Jan 05, 2021 |
|
Alan Magee, Church’s Chicken
|
Jan 04, 2021 |
|
Loyalty360 Loyalty Live - Challenges in CSR with Pam Erlichman from Jebbit
|
Dec 23, 2020 |
|
Loyalty360 Loyalty Live - Challenges in CSR with Carlos Dunlap from Clarus Commerce
|
Dec 23, 2020 |
|
Loyalty360 Loyalty Live - Challenges in Tier Management with Guy Cierzan from ICF Next
|
Dec 23, 2020 |
|
Preferred Rewards Delivers Big Numbers for Bank of America
|
Dec 21, 2020 |
|
Sodexo Uses Employment Engagement to Highlight the ‘How
|
Dec 18, 2020 |
|
Painting With a Twist Builds Emotional Connections Through Shared Experiences
|
Dec 11, 2020 |
|
GPM Grows Convenience Stores Loyalty Through M&A
|
Dec 08, 2020 |
|
Dave Etling of InComm InCentives on the Importance of Customer Loyalty
|
Dec 07, 2020 |
|
Nir Patel, President, Belk
|
Nov 18, 2020 |
|
Loyalty360 Loyalty Live Session | Carlos Dunlap, Clarus Commerce
|
Nov 16, 2020 |
|
Loyalty Live Session | Challenges in Tier Management with David VanWiggeren from Drop Tank
|
Nov 16, 2020 |
|
Andy Rebhun, Vice President of Digital, El Pollo Loco
|
Nov 09, 2020 |
|
Ben Cooke, VP of Business Development & Ellen Donahue, VP of Marketing, Fleet Feet
|
Nov 06, 2020 |
|
Loyalty360 Loyalty Live Session | Rick Boubelik, VP of Loyalty, Epsilon
|
Oct 30, 2020 |
|
Breaking Through and Building Relationships −Challenges of Today’s Senior Marketer
|
Oct 29, 2020 |
|
Brian Hipsher, VP Marketing, Jason Whitt, Bibibop Marketing Manager, Devyn DeMatteo, Charleys Marketing Manager & Maggie Mackie, Sr. Marketing & Communications Coordinator | Charleys Philly Steaks & BIBIBOP
|
Oct 28, 2020 |
|
Krystal Zell, VP Customer Marketing and Operations, The Home Depot
|
Oct 22, 2020 |
|
Kim Klenk, Growth Marketing Director for Branch Insurance
|
Oct 22, 2020 |
|
Ana Guzman, Director of Loyalty & Customer Engagement, TGI Fridays
|
Oct 09, 2020 |
|
Loyalty360 Loyalty Live Session | Chuck Christianson, Chief Revenue Officer, cxLoyalty
|
Oct 08, 2020 |
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Donna Josephson, SVP & CMO, Corner Bakery
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Oct 08, 2020 |
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Loyalty Live Session | Daniel Shkedi, Sr. Product Marketing Manager, Forter
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Oct 01, 2020 |
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Todd Miller, Sr. Director of Brand Strategy and Experience, Wawa
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Oct 01, 2020 |
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Malachi Bennett, Loyalty Manager & Fergie Theriault, General Manager Marketing, Shell Retail North America
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Sep 30, 2020 |
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Thought Leadership Focus: Marketing Through COVID
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Sep 25, 2020 |
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Brandon Delgrosso, General Manager, Kong Box
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Sep 24, 2020 |
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Loyalty Live Session | Marlon Bowser, Founder and CEO, HTK
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Sep 23, 2020 |
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Marina MacDonald, CMO, Red Roof
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Sep 22, 2020 |
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Loyalty Live Session | Karen Szarvas, Sr. Director of Customer Loyalty and Partnerships, The Vitamin Shoppe
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Sep 21, 2020 |
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Loyalty Live Session | Bindu Gupta, Loyalty & Marketing Strategist, Comarch
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Sep 17, 2020 |
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Tom Nichols, Author, The Death of Expertise Pt. 2
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Sep 17, 2020 |
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Patrick Stewart, CEO, Apricot Lane Boutiques
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Sep 16, 2020 |
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Tom Nichols, Author, The Death of Expertise
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Sep 15, 2020 |
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Dorothy Dowling, SVP and Chief Marketing Officer, Best Western
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Sep 10, 2020 |
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Loyalty Live Session | Sue Frech, Co-Founder and CEO, Vesta
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Sep 10, 2020 |
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Loyalty Live Session | Kim Welther and Jeremy Riga, Baesman
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Sep 08, 2020 |
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Loyalty Live Session | Clay Walton-House, Managing Director, Integrated Loyalty Solutions, PK
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Sep 04, 2020 |
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Loyalty360 Webinar | The 3 Steps to Future-Proof Your Customer Loyalty Strategy
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Aug 28, 2020 |
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Lisa Erickson, Senior Director of CRM and Loyalty, Sleep Number
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Aug 26, 2020 |
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Mats Winter, Director of Product, Air Canada
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Aug 25, 2020 |
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Loyalty Live Session | David VanWiggeren, CEO, DropTank
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Aug 24, 2020 |
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Paige Schaffer, CEO, Global Identity and Cyber Protection, Generali Global Assistance
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Aug 20, 2020 |
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David Sykes, Head of U.S., Klarna
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Aug 19, 2020 |
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Loyalty Live Session | Matt Kates, CMO, Prizelogic
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Aug 18, 2020 |
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Loyalty Live Session | Emil Sarkissian, CEO, Loyalty Methods
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Aug 18, 2020 |
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Mark Swartz, Senior Director of Consumer Cards, and Natalie Nah, Senior Director of Client Engagement, CIBC
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Aug 17, 2020 |
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Karen Goldner, Director of Global Brand Marketing for The Coffee Bean and Tea Leaf
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Aug 12, 2020 |
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Loyalty Live Session | Carlos Dunlap-Beard, VP of Business Development and Loyalty Solutions, Clarus Commerce
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Aug 12, 2020 |
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Loyalty Live Session | Tom Madden, Senior Partner, ICF Next
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Aug 11, 2020 |
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Matt Eckert, President, Holiday World
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Aug 11, 2020 |
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Loyalty Live Session | Jonathan Lacoste, President and Co-Founder, Jebbit
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Jul 31, 2020 |
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Loyalty Live Session | David Andreadakis, Chief Innovation Officer, Kobie
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Jul 30, 2020 |
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Chris Johnson, CEO, Classic Cinemas
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Jul 29, 2020 |
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Johannes Ariens, CEO and Co-Founder, LOGE
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Jul 28, 2020 |
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Loyalty Live Session | Don Smith, Chief Strategy and Analytics Officer, Brierley
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Jul 27, 2020 |
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Loyalty360 Webinar | The Rise of Premium Loyalty - What Do Your Customers Expect in 2020?
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Jul 17, 2020 |
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Zipporah Allen, VP of Digital Customer Experiences, Taco Bell
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Jul 15, 2020 |
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Loyalty Live Session | Richard Jones, CMO, Cheetah Digital
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Jul 14, 2020 |
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Bill Tine, VP of Marketing, King Arthur Flour
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Jul 10, 2020 |
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Kyle Ferguson, CEO, Confirmit
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Jul 09, 2020 |
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Loyalty Live Session | Lonnie Mayne, Founder and CEO, Red Shoes Living
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Jul 07, 2020 |
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Rupa Rajopadhye, VP of Marketing Services, Iris
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Jun 17, 2020 |
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Carlos Dunlap-Beard, VP of Loyalty Solutions, Clarus Commerce
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Jun 17, 2020 |
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Melissa West, Director of Product Solutions, PDI
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Jun 16, 2020 |
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Alicia Mowder, Head of US Marketing at Circle K
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Jun 15, 2020 |
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Marti Beller, President, Kobie Marketing
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Jun 01, 2020 |
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Susan Frech, Co-Founder and CEO, Social Media Link
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Jun 01, 2020 |
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Christian Selchau-Hansen, CEO, Formation
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Jun 01, 2020 |
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Rick Boubelik, Senior Director Loyalty Marketing, Epsilon
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Jun 01, 2020 |
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Guy Cierzan, Managing Partner, Loyalty, ICF Next
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May 28, 2020 |
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Len Covello, Chief Technology Officer, Engage People
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May 28, 2020 |
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Lukasz Sloniewski, Consulting Director, Comarch
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May 28, 2020 |