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Episode | Date |
---|---|
Humanizing Leadership in Healthcare (with Faith Zaslavsky)
|
Nov 15, 2023 |
Making a Ruckus in Patient Experience (with Denise Wiseman)
|
Nov 01, 2023 |
Pioneering Healthcare Transformation (with Elizabeth Popwell)
|
Oct 25, 2023 |
Exploring the World of Patient Advocacy (with Deb Gordon)
|
Oct 18, 2023 |
Bridging the Divide in Healthcare (with Dr. YiDing Yu)
|
Oct 11, 2023 |
Unwind, Sip, Dance: Revitalizing Healthcare Leadership (with Robin Glasco)
|
Oct 04, 2023 |
Inside the World of Healthcare Innovation (with Dr. Karen Murphy)
|
Sep 26, 2023 |
Embracing Artificial Intelligence in Healthcare Education (with Hillary Miller)
|
Sep 20, 2023 |
Breaking Barriers for Healthcare Leaders (with Arianne Dowdell)
|
Sep 13, 2023 |
Empathy & Innovation: The Dynamic Duo that’s Reshaping Healthcare (with Dr. Adrienne Boissy)
|
Sep 06, 2023 |
Beyond the CCO: Unlocking Your Workforce Potential (with Scott Roth)
|
Mar 29, 2023 |
The Magic of Helping Kids Rediscover the Joys of Childhood (with Alicia Kabir)
|
Mar 22, 2023 |
Reshaping Lives: The Importance of Radical Participatory Design (with Victor Udoewa)
|
Mar 15, 2023 |
Inspiring Needs, Wants, and a Sense of Meaning Through Storytelling (with Marisa Thalberg)
|
Mar 08, 2023 |
Finding Fresh Insights and Innovations in the Digital World (with Theo Edmonds)
|
Mar 01, 2023 |
Conducting a Symphony of Marketing Success (with Ali Jawin)
|
Feb 22, 2023 |
Beyond Health and Wellness: Making a Meaningful Impact (with Sid Stolz)
|
Feb 15, 2023 |
Creating Surprise and Delight Moments (with Lisa Holladay)
|
Feb 08, 2023 |
From Cancer to a Purpose-Driven Life (with Trevor Maxwell)
|
Feb 01, 2023 |
Designing the Human Experience with Maverick-Minded, Customer-Obsessed People (with Amy Shore)
|
Jan 25, 2023 |
People, Culture, Engagement, & Experience (with Cheryl Whiting-Kish)
|
Nov 16, 2022 |
Magical Moments, Fearless Impact, and Jumping into the Friction (with Robin Daniels)
|
Nov 09, 2022 |
Vision Boards, Bridge Builders, & Mushrooming Collaboratives (with Cassandra Crowe)
|
Nov 02, 2022 |
The Principles of a Priceless Customer Experience (with Greg Boullin)
|
Oct 26, 2022 |
The Secret Sauce for Designing for Humans (with Aarthi Murali)
|
Oct 19, 2022 |
Stitching Together Relationship-Centered Experiences (with Fred Gerantabee)
|
Oct 12, 2022 |
Weaving, Disruption, and Purpose (with Antonia Hock)
|
Oct 05, 2022 |
Finding the ‘Why’ Behind CX (with Gene Lee)
|
Sep 28, 2022 |
Shifting from Patient Experience to Human Experience (with Nicole Cable)
|
Sep 21, 2022 |
Beyond DEI: Shaping the Employee Experience (with Mark Rickmeier)
|
Sep 14, 2022 |
Putting the Heart Back in Business
|
Aug 17, 2022 |
Experience as a Strategy
|
Aug 10, 2022 |
Experience - The Battleground
|
Aug 03, 2022 |
Experience Strategy Gap
|
Jul 27, 2022 |
Experience Systems
|
Jul 20, 2022 |
Experience Ecosystems
|
Jul 13, 2022 |
Trend-Driven Disruption (with Daniel Burrus)
|
Mar 09, 2022 |
Shocking Vulnerability (with Ahmad Imam)
|
Mar 02, 2022 |
The Power of Go-Giving (with Bob Burg)
|
Feb 23, 2022 |
Thriving with Disruption (with Charlene Li)
|
Feb 16, 2022 |
Leading with Service and Hospitality (with Michael Schultz)
|
Feb 09, 2022 |
S’mores, Taylor Swift, and Standing Out as a Maverick (with Billy Saleebey)
|
Feb 02, 2022 |
Humanizing Your Business Relationships (with Rachel Beck)
|
Jan 26, 2022 |
Called for a Bit More (with Cory Warfield)
|
Jan 19, 2022 |
Influencing the Influencers (with Anthony J. James)
|
Jan 12, 2022 |
Putting People Over Profits (with Diane Magers, Stacy Sherman & Jeannie Walters)
|
Dec 01, 2021 |
Creating Rock Star Experiences (with James Dodkins)
|
Nov 24, 2021 |
New Experience Horizons (with Jon Radoff, Dr. Swati Mehta, & Dov Hirsch)
|
Nov 17, 2021 |
Rethinking the Healthcare Experience (with Beth Bierbower)
|
Nov 10, 2021 |
CX Rants, Soapboxes, and Wakeup Calls (with Nate Brown)
|
Nov 03, 2021 |
Experience Design at the Pace of Change (with Braden Kelley, Diane Stover-Hopkins, & Michael Horn)
|
Oct 27, 2021 |
Getting Real About Customer-Centricity (with Annette Franz)
|
Oct 20, 2021 |
Making Magical Experiences (with Lee Cockerell)
|
Oct 13, 2021 |
Investing in Change
|
Oct 06, 2021 |
Culture, Leadership, and Social Legacy (with Emily Chang)
|
Sep 29, 2021 |
Getting Customers to Come Back Again & Again (with Shep Hyken)
|
Sep 22, 2021 |
Banking on Experience Design
|
Sep 15, 2021 |
Creating Remarkable Experiences (with Dan Gingiss)
|
Sep 08, 2021 |
Engaging the Experience Economy (with Joe Pine)
|
Sep 01, 2021 |
Humanizing Emerging Technologies
|
Aug 25, 2021 |
Blowing Up the CX Status Quo (with Blake Morgan)
|
Aug 18, 2021 |
Memories, Fishing Nets, and the Importance of Behavioral Science (with Colin Shaw)
|
Aug 11, 2021 |
Kiss Your Dragons: Let’s Soar!
|
Jul 14, 2021 |
Kiss Your Dragons: The Power of Heartsets
|
Jul 07, 2021 |
Kiss Your Dragons: Embrace the Messiness of Swarms
|
Jun 30, 2021 |
Kiss Your Dragons: Get Radical with Relationships
|
Jun 23, 2021 |
Kiss Your Dragons: A Metaphor, a Credo, and a Rallying Cry
|
Jun 16, 2021 |
Kiss Your Dragons: Mindsets Matter
|
Jun 09, 2021 |
The Cost of Fear (with Tabatha Coffey)
|
May 26, 2021 |
Grit, Gut, and Relationships (with Chris Cabott)
|
May 12, 2021 |
A Frontline Data Revolution (with Ville Levaniemi)
|
Apr 28, 2021 |
Design for a Change (with Ashleigh Axios)
|
Apr 14, 2021 |
More Than the Game (with Jared Odrick)
|
Mar 31, 2021 |
Waving a Baton for Change (with Teddy Abrams)
|
Mar 17, 2021 |
The Science of Happiness (with Shawn Achor)
|
Mar 03, 2021 |
The Power of Neurodiversity (with Michael Brown and Tim Peace, FNP)
|
Feb 17, 2021 |
A King’s Voice for a Better Way (with Antonio Fernandez)
|
Feb 03, 2021 |
Soaring with Dragons (with Shawn Nason)
|
Jan 20, 2021 |
Augmenting Reality (with Neil Mandt)
|
Dec 23, 2020 |
A Recipe for Reinvention (with Chef Bryan-David Scott)
|
Dec 16, 2020 |
Take Two (with Chris McCarthy)
|
Dec 09, 2020 |
Disruptive Harmony (with Gregg Breinberg)
|
Dec 02, 2020 |
Unteaching (with Nancye Green & Julie Anixter)
|
Nov 25, 2020 |
Rethinking Medicine (with Dr. Will Cole)
|
Nov 18, 2020 |
To Innovate, Stay Cool (with Richard Paxman)
|
Nov 11, 2020 |
Mission Moustache (with Rich Loesing)
|
Nov 04, 2020 |
Founded on Failure (with Terry Jones)
|
Oct 28, 2020 |
Upstream Intervention (with Margaret Laws)
|
Oct 21, 2020 |
Mindset to Transform (with Lucien Engelen)
|
Oct 14, 2020 |
From the Barre to the Bar (with Allison Parc)
|
Oct 07, 2020 |
The Power of a Bold Vision (with Myra Biblowit)
|
Sep 29, 2020 |
The Path of Disruption (with Dr. Zayna Khayat)
|
Sep 23, 2020 |
Grassroots American Unity (with Dave and Erin Leaverton)
|
Sep 16, 2020 |
Scalable Compassion (with Sean Slovenski)
|
Sep 09, 2020 |
Digging Deep (with Colin Egglesfield)
|
Sep 02, 2020 |
Iconic Advantage (with Soon Yu)
|
Aug 26, 2020 |
Cancer Isn’t Canceled (with Paula Schneider)
|
Aug 19, 2020 |
Trend Weaving (with Jane Sarasohn-Kahn)
|
Aug 12, 2020 |
Mean it Deep (with Juan Muniz)
|
Aug 05, 2020 |
The Now-ist Capricorn (with Dr. Daniel Kraft)
|
Jul 29, 2020 |
A Moral Obligation (with Dr. Kelechi Uwaezuoke)
|
Jul 22, 2020 |
The Cutting Edge (with Jason Arasheben)
|
Jul 14, 2020 |
Maverick Mindsets (with Annette Logan-Parker)
|
Jul 07, 2020 |
Surreal Estate (with Ryan Serhant)
|
Jun 30, 2020 |
Compassion in the Crucible (with Arianna Huffington)
|
Jun 23, 2020 |
Season One Preview
|
Jun 01, 2020 |