The Digital Patient

By SeamlessMD

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Subscribers: 2
Reviews: 0
Episodes: 197

Description

Stories from the frontline of Digital Patient Engagement

Episode Date
197: Parkview Health’s CMIO Dr. Mark Mabus: From Escape-Room Training to TikTok-style Edutainment, Infusing Creativity into Healthcare IT Training, and Preparing Clinicians for the Future of the EHR
Oct 30, 2025
196: Stanford Children’s CHIO Dr. Natalie Pageler: The Hidden Pediatric Data Crisis, How AI Is Best Used in Pediatrics, and Preventing Automation Complacency in Medicine
Oct 23, 2025
195: Intermountain’s CHIO Dr. Moores Todd: What She Learned About Healthcare From a Near-Death Experience, Sustaining Informatics Through ‘Gardening Mode’, and How AI Agents Will Shape Healthcare
Oct 16, 2025
194: Becker’s 2025 Debrief: From Swag Bags to Note Bloat, What Health Tech Conferences should do Differently, and the Most Interesting Ideas We Heard
Oct 09, 2025
193: UCSD Health’s Dr. Amy Sitapati: How AI Agents May Impact Data Cleanliness, Why Clinicians Need to Get Their Hands Wet with AI, and Understanding Patient Preferences to Personalize Care
Sep 25, 2025
192: UCLA Health’s CMIO Dr. Eric Cheng: Applying Randomization to Informatics, Creating AI-Enabled, Personalized EHR Experiences for Every Clinician, and Advancing Equity Through Accurate Data
Sep 18, 2025
191: Kettering Health’s Dr. Albert Bonnema: Combining EHR, Genomics & AI for Breakthroughs in Precision Med, Risks of AI Use in Medical Education, and Barriers to making Personalized Medicine Standard
Sep 11, 2025
190: KUMC’s former CMIO Dr. Greg Ator: Why AI Chart Summarization is the Next Dominant Use Case, Having a CMIO in Every Clinical Department, and Could a Startup Disrupt the Major EHR Incumbents?
Sep 04, 2025
189: HonorHealth’s CMIO Dr. Craig Norquist: What the Healthcare C-Suite can learn from the Navy, Where AI Agents best fit in Healthcare, and How being a Clinician-Patient exposes Healthcare Inequities
Aug 28, 2025
188: UW Health’s Dr. Joel Gordon and Stacy Rasmussen: Building a Successful Digital Transformation Dyad, Leading and Lagging Indicators of Success with AI, and Measuring ROI with Rigor for AI Scribes
Aug 21, 2025
187: Niagara Health’s CIO Sonali Kohli: Lessons from a Modern Day EHR Implementation, Establishing Guardrails for Safe AI, and Success with Digital Care Journeys for Remote Surgical Monitoring
Aug 14, 2025
186: SE Health’s CDO Robert Slepin: Implementing EHRs Globally, Strategic Recommendations for EHR Companies, and Keys to Mitigate Risk with Large-Scale Digital Transformation
Jul 24, 2025
185: Cedars-Sinai’s Dr. Shoma Desai: Scaling AI-powered Virtual Urgent Care, Why Virtualists Can Get More Face Time with Patients, and Understanding Customer Acquisition Costs to Sustain Innovation
Jul 17, 2025
184: AMDIS 2025 Recap: What's so Magical about Ojai, Why Healthcare's Biggest Risk may be Adopting AI Too Slowly and Sharing our Secret Sauce for Patient Engagement
Jul 10, 2025
183: Veteran CIO/CDO Dr. Alistair Erskine: Proving ROI for AI, Chat-based AI interfaces for the EHR, and Why Every Health System should Hire a Chief Financial Informatics Officer
Jul 03, 2025
182: NYU Langone Health's Dr. Jonah Feldman: Evaluating Human vs AI-generated Patient Summaries, Using AI to Simplify Patient Discharge Info, and Does Your EHR Respect you?
Jun 26, 2025
181: NYU Langone Health’s Dr. Devin Mann: GenAI for Patient Communication, How to go from Research to Operational Use for Digital Health, and Balancing Short & Long-term Strategy with AI
Jun 19, 2025
180: Endeavor Health's Justin Brueck: The Business Case for AI Scribes, Rethinking Care Delivery from First Principles to Solve for The Silver Tsunami, and Embedding Genomics into Patient Care
Jun 12, 2025
179: Froedtert Health’s Dr. Brad Crotty: What Startups Get Wrong with Health Systems, Using Qualitative Data to Learn why Tech Isn’t Working, and Should Health Systems Still Have Venture Arms in 2025?
Jun 05, 2025
178: UVA Health’s CMIO Dr. Andrew Markowski: Why AI Models Succeed or Fail, the Standardization Myth, and How to Increase Your Sphere of Influence For Better Change Management
May 30, 2025
177: Epic XGM Debrief: Uber Surge Pricing, Making History as the 1st Vendors to Exhibit at XGM, Accelerating Care Companion and the Best Conference Food in Healthcare
May 23, 2025
176: Stanford Health Care’s Dr. Mike Pfeffer: Why we Shouldn't Always Want "Human in the Loop" for AI, Why Prediction Models are Only as Useful as the Problems they Solve & How AI Scribes Must Evolve
Apr 24, 2025
175: Geisinger’s CMIO Dr. Ben Hohmuth: Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, and Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload
Apr 17, 2025
174: LifeBridge Health’s CIO/CDO Tressa Springmann: The Economics of AI, How to Move Quickly with AI Governance, and Beekeeping as a Healthcare Leadership Metaphor
Apr 10, 2025
173: Emory Healthcare’s CMIO Dr. Nitu Kashyap: Scaling AI Scribes System-Wide, Training the Next Generation of Clinicians to use AI, and Making CDS Work in 5 Seconds or Less
Apr 03, 2025
172: U of Rochester’s Dr. Michael Hasselberg & Catholic Health’s Michael Mainiero: Why Most AI Pitches Fail, Startup Red Flags, and the One Word That Will Get You Blacklisted from Health Systems
Mar 27, 2025
171: UofU’s Laura Marquez: Dark Green v. Light Green Dollars For ROI, Why Healthcare Leaders Need to be More Comfortable Killing Old Tech, and How Patients are the Most Underutilized Care Team Members
Mar 21, 2025
170: HIMSS 2025 Debrief: Riding the Epic Banana, The "Cream Incident", and Revealing the Most Provocative Ideas we Heard
Mar 18, 2025
169: Allegheny Health Network’s Joey Seliski & Dr. James Solava: Piloting 3 AI Scribes at Once, Reducing Friction for Clinicians to Use AI, and Rethinking Medical Education in the World of AI
Mar 13, 2025
168: ViVE 2025 Debrief: AI Hype vs Reality, What Are Ambient Scribe Vendors Actually Building Next, and Was it Really Worth Going To?
Feb 28, 2025
167: UChicago Medicine’s CMIO Dr. Sachin Shah: Why Clinicians Must Stay in the Driver’s Seat of AI, The Risk of De-Skilling Clinicians with AI Documentation, and Tackling Digital Health Equity
Feb 10, 2025
166: Memorial Healthcare System’s CDIO Jeffrey Sturman: Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, and The Promise of Digital Twins
Feb 03, 2025
165: UnityPoint Health’s Regional CMIO Dr. Jon Senkler: The ideal Clinical AI Co-Pilot, Why AI is like a Scalpel that can help or harm, and How Ambient AI Reduces in-the-moment Cognitive Burden
Jan 30, 2025
164: NYU Langone Health's CMIO Dr. Paul Testa: How being a Lawyer made him a Different Type of CMIO, NYU's Approach to Generative AI, and Shifting the EHR from Inputs to Outputs in the Next Decade
Jan 27, 2025
163: MetroHealth’s Chief Health AI Officer Dr. Yasir Tarabichi: How to Succeed with AI Sepsis Models (where others failed), Using AI to Fix Broken Processes, and Why Informatics Should Lead AI
Jan 23, 2025
162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI
Jan 20, 2025
161: City of Hope’s Associate CMIO Dr. Finly Zachariah: AI for Palliative Care, Gaps in Palliative Care Today and Spinning Out a Startup From a Hospital to Solve Them
Jan 16, 2025
160: Inova Health’s CMO Dr. Neeta Goel: Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?
Jan 13, 2025
159: Hennepin Healthcare’s Brian Imdieke: From Human to AI Scribes, How to Optimize Clinician Adoption with AI, and Bridging Innovation Gaps in Safety Net Hospitals
Jan 09, 2025
158: UPMC’s CMIO Dr. Rob Bart: What CMIOs Can Learn From Working at Health IT Vendors, Reducing Bias with AI, and Building Context-Aware Decision Support
Jan 06, 2025
157: Virtua Health’s Dr. Tarun Kapoor: Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, and Adapting to the Quadruple Storm in Healthcare
Dec 19, 2024
156: KLAS Research’s Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric Vendors
Dec 12, 2024
155: Ochsner Health’s CMIO Dr. Louis Jeansonne: Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, and What it Takes to Achieve Epic 10 Gold Stars
Dec 06, 2024
154: UChicago’s CMIO, Dr. Kai Kao: Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, and Calculating ROI for Hospital at Home
Nov 28, 2024
153: Endeavor Health's Dr. Nirav Shah: AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, and Is There Such a Thing as Too Much Data?
Nov 22, 2024
152: Bon Secours Mercy's Dr. Mark Townsend: Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, and Why “Situational Awareness” Prevents Innovation Failure
Nov 15, 2024
151: SSM Health’s CMIO: Dr. Ann Cappellari: A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, and more
Nov 08, 2024
150: Yale’s CHIO Dr. Allen Hsiao: Why AI draft responses to patient portal messages have underwhelmed so far, Using AI scribes in the ED, and How to use MyChart for Equitable Research Participation
Nov 01, 2024
149: CHA’s CMIO and Shift’s Co-Founder, Dr. Hannah Galvin: Equitable Interoperability, Making AI Scribes Work for Pediatrics, and Building National Standards for Data Segmentation
Oct 24, 2024
148: Becker's Health IT conference recap: Most provocative ideas we heard, podcast guest cameos, Putting vendors in the dungeon, and are we really OK moving to the Hyatt?
Oct 17, 2024
147: Northwestern Medicine’s Director of Innovation, Kali Arduini Ihde: Scaling AI Scribes, Launching a Start Up Accelerator, and Creating a Safe Space for Innovation
Oct 10, 2024
146: NerdMDs Co-founder & Heidi Health CMO Dr. Adam Carewe: What actually happened at Kaiser Permanente w/ AI Scribes, How CMIOs think about Vendor Selection, Problems Old Culture Orgs face w New Tech
Sep 26, 2024
145: Duke’s Chief Analytics & Medical Information Officer, Dr. Armando Bedoya: How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, Alleviating Admin Burden with AI
Sep 19, 2024
144: UK HealthCare's CMIO, Dr. Romil Chadha: Building Solutions on Paper First, When to Introduce Friction vs. Automation, and Why Too Many Measures Can Hurt Healthcare
Sep 12, 2024
143: The Guthrie Clinic’s CDO, Terri Couts: Phishing Your Own Staff to Improve Cybersecurity, Why AI is a Tool and Not The Whole Solution, and Focusing on Solving Root Problems
Sep 05, 2024
142: MUSC's Enterprise CDTO, Crystal Broj: Launching Emily—MUSC's AI Patient Access Phone System, Using RPA for Preventative Care, and Embracing Imperfect Pilots for Practical Improvements
Aug 29, 2024
141: Northern Light Health's System CMIO, Dr. Michael Ross: How AI will improve eConsults w/ contextual summarization, Talking with Medical Assistants to determine physician fit for AI Scribes & more
Aug 22, 2024
140: CoxHealth’s Summer Blackerby and Gina Ellerbee: Launching a Virtual Nursing Pilot in 9 Days, Scaling Beyond the Pilot, and Shifting From Task-Based Workflows to Patient-Centered Collaboration
Aug 15, 2024
139: UCSD's CCIO, Dr. Christopher Longhurst: Pioneering AI-generated patient message drafts, Why implementation will make or break your innovation & Bridging the gap between AI performance & outcomes
Aug 08, 2024
138: UVM's Drs. McEntee & Stinnett-Donnelly: Assessing AI Scribes via Crossover Comparison, Why AI needs more Patient Safety Research before use on Clinical Care, and How to Sunset Old Tech Processes
Aug 01, 2024
137: Advocate's Innovation Advisor, Colleen Hole: Deep Dive on Hospital at Home: Navigating Regulatory Challenges, Dealing w/ Misaligned Incentives, Improving Patient, Caregiver & Clinician Wellbeing
Jul 25, 2024
136: UI Health’s CMIO, Dr. David Chestek: Why AI Scribes will never have 100% clinician adoption, How to pick representative user groups for health tech pilots, and Why wearables pose a problem
Jul 18, 2024
135: Baptist Memorial's CMIO, Dr. Jake Lancaster: Adapting How You Talk About AI to Get Stakeholder Adoption, Saving Nurses Time Without Tech, and Exploring Systemic Healthcare Issues Through Fiction
Jul 11, 2024
134: UMass Memorial Health Care’s CQO & CCIO, Dr. Eric Alper: Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, and How Incentives Drive Patient Care
Jun 27, 2024
133: Memorial Healthcare System's CMIO, Dr. Jennifer Goldman: Eliminating Over 800,000 Daily Clicks, Actioning SDoH Data, and Mastering Change Management in a WFH Environment
Jun 20, 2024
132: Mass General Brigham’s CMIO, Dr. Rebecca Mishuris: Safeguarding Relationships with AI, Turning Skeptics into Champions, and Prioritizing Practical Wins Over Theoretical Benefits
Jun 13, 2024
131: Fraser Health's VP, Digital Patient & Provider Experience, Jennifer MacGregor: Developing AI Copilots for Healthcare Efficiency, Launching Fraser's Digital Front Door, and more
Jun 06, 2024
130: IU Health’s CMIO, Dr. Emily Webber: Mastering AI Governance, Harnessing Listening as a Superpower, and Bridging the Tech and Healthcare Cultures
May 30, 2024
129: UCI Health's CMIO, Dr. Deepti Pandita: Evaluating ROI for Ambient, Identifying Root Causes for Clinician Burnout, and Talking to Users Before Building
May 23, 2024
128: Tidal Health’s CIO & CMIO, Dr. Mark Weisman: Targeting >50% clinician adoption with Ambient, Replacing the Pager, and Envisioning Patient-Centered Bots Interacting with Bots
May 16, 2024
127: UCI’s Chief Digital Officer, Tom Andriola: How Regulatory Environments Set the Pace for Innovation, Operating as a Data Company, and Championing Consumer-Driven Healthcare
May 10, 2024
126: Carilion Clinic's Associate CMIO, Dr. Marcus Speaker: Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, and Using Existing Tech to Its Full Capacity
Apr 18, 2024
125: Baptist Health’s CDIO, Aaron Miri: Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, and Consolidating Tech Stack for Efficiency
Apr 04, 2024
124: HIMSS24 Recap: HIMSS vs. HLTH, Comparing Epic, Cerner & MEDITECH's approach to AI Scribes, Virtual Nursing, Networking Do's and Don'ts and... Pirates of the Caribbean?
Mar 27, 2024
123: University of Wisconsin's CDIO, Chero Goswami: Empowering IT to Own Outcomes, Why Every Healthcare Leader Must Know Economics, and Chero’s 3G Philosophy on Service Excellence
Mar 21, 2024
122: Bronson Healthcare’s CIO, Dr. Ash Goel: Leadership Lessons from Mountain Climbing, Adapting to AI, and Tackling Hyperspecialization in Healthcare
Mar 07, 2024
121: UR Medicine’s CDHO, Dr. Michael Hasselberg: Frontiers in Telepsychiatry, Open-Source Innovation, and Why Healthcare Startups Should Focus on Higher Level Problems
Feb 29, 2024
120: Baptist Health System's CMIO, Dr. Brett Oliver: Championing Ambient Voice Tech, Safe AI Rollouts, and The Future of Remote Care
Feb 22, 2024
119: Nuvance Health's CMIO, Dr. Albert Villarin: Overcoming EHR Biases, Ending Faxing via Digital Patient Empowerment, and Automating SDoH Collection and Geo-Social Programs in EHRs
Feb 08, 2024
118: Providence's Chief of Virtual Care & Digital Health, Dr. Eve Cunningham: Extending Care Through Full-Stack RPM, AI-Driven Accurate & Appropriate Specialty Referrals, and more
Jan 25, 2024
117: MaineHealth's CIO, Dr. Daniel Nigrin: From DJ to Physician CIO, Thinking About Scale Before You Pilot, and Exploring AI With Eyes Wide Open
Jan 11, 2024
116: MultiCare's CIO, Bradd Busick: How to Build Trust and a Winning Team Culture, Implementing Autonomous In-Hospital Robots to Reduce Nursing Burdens, and Simplifying IT Through Storytelling
Dec 28, 2023
115: Vanderbilt's CIO, HealthIT, Dr. Neal Patel: Pragmatic Views on AI and Why Virtual Nursing Will Be as Ubiquitous as WiFi
Dec 14, 2023
114: Northwell Health's CMIO, Dr. Sophia Saleem: Personalized Interventions to Tackle Provider Burnout, Turning Skeptics Into Teachers, and more...
Nov 30, 2023
113: Lehigh Valley’s CHIO, Dr. Maulik Purohit: Building Guardrails to Prevent Complacency, Healthy AI Skepticism, and The Power of Daily 1% Improvement
Nov 16, 2023
112: Sutter West Bay Region's CMIO, Dr. Matt Sakumoto: Being a Virtual-First Primary Care Doc, Tips to improve Digital Empathy, and Working as a Team to Reduce Clinician Burnout
Nov 02, 2023
111: Augmedix Founder & Chief Strategy Officer, Ian Shakil: Ambient Voice Scribes v. No Scribes, Partnering With Google to Beat the Competition & Smashing Clinician Burnout with a Sledgehammer
Oct 19, 2023
110: BJC HealthCare's System CMO, Dr. Bruce Hall: The Evolution of Healthcare Quality, Transforming Medicine With Data, and Strategies to Improve Frontline Buy-in For Quality
Oct 05, 2023
109: Interior Health’s VP, Digital Health, Brent Kruschel: Why Listening is a Superpower for Digital Health Success, How Enabling Autonomy leads to Healthcare Worker Retention, and more...
Aug 31, 2023
108: UH’s Chief Quality & Clinical Transformation Officer, Dr. Peter Pronovost: Leading With Love to Drive Innovation, Implementing Enhanced Recovery Across 15 Service Lines During a Pandemic & more..
Aug 10, 2023
107: MEDITECH's COO, Helen Waters: Redesigning the EHR From the Ground Up, Leading With Boldness and Humility, and Utilizing LLMs and NLP to Empower Clinicians With Informed Decisions
Jul 27, 2023
106: BJC HealthCare's VP, Digital Products & Innovation, Dr. Thomas Maddox: Shark Tank Competitions For Innovation Within a Health System, Launching a Healthcare Innovation Lab to Scale Digital Health
Jul 13, 2023
105: WakeMed’s CIO Dr. Pete Marks & CMIO Dr. Neal Chawla: Fostering a Successful CIO <> CMIO Dyad, Collaborating with Hospital Boards to Drive Digital Transformation, and more...
May 18, 2023
104: Seattle Children's CDIO, Dr. Zafar Chaudry: Learning From the UK System for Digital Health, Earning Your Title Every Day, and Listening to Gen Z for Innovation
May 11, 2023
103: Henry Ford Health's Dr. Eric Makhni: How to Implement Patient-Reported Outcomes (PROs) to be Standard of Care, How to make PROM collection easy and invisible, and more
May 04, 2023
102: WellSpan Health’s CMIO, Dr. Alex Petron: Harnessing Ambient Voice Tech For Staff Burnout, Balancing Patient Satisfaction with Clinician Wellbeing, Knowing "Your Why" to drive Clinical Outcomes
Apr 27, 2023
101: Froedtert Health & MCW’s CMIO, Dr. Keith Woeltje: Conversational AI for Healthcare, Creating Learning Health Systems, and Proactive Decision Support to Improve Patient Care
Apr 20, 2023
100: Divurgent’s CEO, Edward Marx: How a personal health scare sparked innovation, Using empathy to fuel digital health transformation & Creating “listening posts” with clinical champions
Apr 13, 2023
99: KeyCare's CEO, Dr. Lyle Berkowitz: Building the 1st Virtual Care Startup Directly Partnered with Epic, Advice for Physician Entrepreneurs & more...
Apr 06, 2023
98: Monument Health's Former CIO/CMIO, Dr. Stephanie Lahr: Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, and more
Mar 30, 2023
97: Novant Health’s CHIO, Dr. Margaret Lozovatsky: How to Build the Right Culture for Digital Transformation, Connecting Technology with Clinician Needs, and Engaging Physician Skeptics
Mar 23, 2023
96: UCHealth's CMIO, Dr. CT Lin: Measuring and Benchmarking Clinician NPS, Augmenting CDS with AI, and Making Clinical Informatics Fun (ft. Ukelele)
Mar 16, 2023
95: University of Utah's CIO, Donna Roach: Maintaining a Culture of Curiosity & Innovation, Establishing Governance For Digital Health Strategy & How You’re a Consumer Always but a Patient Sometimes
Mar 09, 2023
94: MUSC’s Vice Chair of Clinical Research & Applied Informatics, Dr. Heather Evans: Pioneering surgical wound monitoring, The tension between innovation & security in medical informatics, and more...
Mar 02, 2023
93: Serial Chief of Surgery, Dr. Douglas Slakey: Creating a Team of Teams to Rapidly Implement ERAS Across a Health System, Learning from the Airline Industry to Optimize Healthcare Reliability & more
Feb 23, 2023
92: UPMC’s VP, Clinical IT Transformation, Dr. Andrew Watson: Operationalizing Digital Health, the Evolution of Telehealth, and How Policy and Regulation Impact the Digital Health Landscape
Feb 16, 2023
91: Allegheny Health Network’s Chief Digital & Information Officer, Dr. Ashis Barad: Why Healthcare needs to be Designed for Consumers and not just Patients, Using Tech to Scale Trust, and more...
Feb 09, 2023
90: RWJBarnabas Health's Director of Digital Health, Harshal Shah: The importance of educating patients for digital transformation, understanding the complexities of the consumer journey, and more...
Feb 02, 2023
89: Former CommonSpirit Chief Information and Digital Officer, Suja Chandra: Emerging Digital Health Trends, The potential for AI in healthcare, and How Big Tech is influencing Digital Health
Jan 25, 2023
88: Mercy's VP, Clinical Innovation, Dr. Damon Broyles: Why Digital/Innovation leaders must reduce burdens on healthcare staff & Incubating healthtech startups to align with community needs
Jan 19, 2023
87: RWJBarnabas Health's VP, Digital Health Systems, Brian Dobosh: Achieving Epic’s perfect 10 gold star ranking and why your EHR interoperability framework should be like an onion
Jan 11, 2023
86: U of Iowa's CMIO, Dr. James Blum: Practical implementation of AI and Predictive Modeling for Personalized Care, Improving Patient Access to Care & Focusing Less on Tech Specs and More on Outcomes
Dec 20, 2022
85: Atrium Health’s VP, Innovation, Todd Dunn: Building an Innovation System to Scale Impact Across a Health System, Conceptualizing a Multidimensional Consumer, and Painstorming Before Brainstorming
Dec 14, 2022
84: UNM’s CMIO, Dr. Dusadee Sarangarm: Leveraging Human-Centered Design and Health Literacy to Deliver Digital Experiences Your Mom Can Use & Providing Patient Education in the world of Dr. Google
Dec 08, 2022
83: U of Rochester's CMIO, Dr. Gregg Nicandri: VR Training to Improve Surgical Quality, Eliminating the Mouse and Keyboard to Streamline Clinical Documentation, SDoH for Equitable Access to Care
Nov 30, 2022
82: Intermountain Healthcare’s Mona Baset: Building a Team of Automation Designers, Creating Digital Coworkers & Using Automation to Improve Empathy
Nov 08, 2022
81: Catholic Health’s Michael Mainiero: Using trauma as jet fuel for work, Establishing a Digital Culture, and the Importance of Empathetic Design
Oct 25, 2022
80: Hoag's Kathy Azeez-Narain: Removing Friction Through Personalized Healthcare Experiences & Using Technology to Better Align Patients, Providers & Payers
Sep 28, 2022
79: MultiCare’s Dr. Michael Han: Urologist-turned-Chief Medical Information Officer, Connecting Care to Patients in Underserved Communities & Why Subtracting from Workflow is Necessary for Innovation
Sep 14, 2022
78: Sara Vaezy: How Providence Ideates, Incubates & Spins Out Health Tech Startups, Creating Personalized Omni-Channel Consumer Experiences & Leveraging Digital Transformation to Evolve Policy
Aug 10, 2022
77: Tony Ambrozie: Applying Digital & Leadership Principles from Disney and AMEX to Transform the Healthcare Consumer Experience
Jul 26, 2022
76: Sanjay Malaviya: Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer Happiness
Jul 19, 2022
75: Ben Chao: Launching a Health System Venture Fund, Implementing Digital Care Journeys & Leveraging Asynchronous Digital Care
Jul 05, 2022
74: Dr. Patrick A. Woodard: Physician Tech Entrepreneur-Turned Chief Digital Officer and What Healthcare Leaders can Learn from Musical Orchestra
Jun 21, 2022
73: Mike McSherry: Spinning a Digital Health Company out of a Health System and Building the Operating System for Prescribing Digital Health Apps
Jun 14, 2022
72: Dr. David Houghton: Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care and Reach Vulnerable Populations
May 31, 2022
71: Dr. Michael Radtke: Implementing Digital Coaches for Patients, Using A.I.-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digital Leader
May 17, 2022
70: Dr. David Berger: Impact of Social Determinants of Health on Digital Health Adoption & Elevating Employee Satisfaction to Improve Patient Experience
May 03, 2022
69: Dr. Denise Basow: From Editor-in-Chief of UpToDate to Ochsner Health’s Chief Digital Officer, Re-Building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data
Apr 26, 2022
68: Dr. Becket Mahnke: Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army
Apr 12, 2022
67: Dr. David Putrino: Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Research Grants & Being Mission-oriented vs. Compliance-oriented
Apr 05, 2022
66: Lydia Lee: Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transformation
Mar 30, 2022
65: Dr. Eric Wallace: Leveraging Digital Care & Telemedicine for Rural Patients & Addressing Health Disparities Impacted by Technology
Mar 24, 2022
64: Dr. Roberta Schwartz: Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders
Mar 17, 2022
63: Aaron Hajart: Digital Ecosystems for Patients, Health Literacy & Chatbots
Mar 11, 2022
62: Duska Kennedy: The Role of a Chief Digital Officer & Implementing a Digital Front Door
Mar 02, 2022
61: Andriana Lukich: Building a World-Class Digital Hospital For Patients
Feb 15, 2022
60: Dr. Judd Hollander: Navigating 9x Growth of Telehealth During COVID-19 And Designing the National Framework for Telehealth Measurement
Feb 08, 2022
59: Dr. Claire E. Graves: From Arts & Humanities to Digitizing the Endocrine Surgery Experience
Jan 25, 2022
58: Dr. Abdelrahman Nimeri: Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes
Jan 18, 2022
57: Dr. Joseph D. Whitlark: Digital Patient Engagement to Increase Patient Experience & Market Share
Jan 11, 2022
56: Dr. Daniel Chu: Leveraging Digital Patient Engagement for ERAS & Health Literacy Strategies
Dec 22, 2021
55: Dr. Rardi van Heest: Pioneering Digital Patient Engagement for Cancer Care
Dec 14, 2021
54: Dr. James Chan: Systematically Implementing Innovation for Health Systems
Dec 07, 2021
53: Dr. Jeffrey Blatnik: Digital Patient Engagement to Improve Hernia Surgical Quality, Patient Experience & Patient-Reported Outcomes
Nov 10, 2021
52: Joe Diver: From CIO to Leading Digital Transformation for Healthcare
Oct 26, 2021
51: Dr. Jeffrey Gollish: Pioneering Orthopaedic Digital Patient Engagement
Oct 19, 2021
50: Using Digital Patient Engagement for TAVR / TAVI
Sep 29, 2021
49: Nicole Graham: Surgical Remote Monitoring to Reduce the Backlog
Sep 27, 2021
48: Dr. Carmine Simone: Pioneering Digital Patient Engagement in Ontario
Sep 14, 2021
47: Using Digital Patient Engagement for Spine Surgery
Sep 08, 2021
46: Using Digital Patient Engagement for Robotic Bronchoscopy
Aug 31, 2021
45: Supporting Ontario Hospitals with Surgical Remote Monitoring
Aug 04, 2021
44: Jay B. Shah: Healthcare Leadership & Digital Patient Engagement for Urology
Jun 29, 2021
43: Caroline Fanti: Surgical Remote Monitoring to Reduce ED Visits & Readmissions
Jun 15, 2021
42: How to Implement Surgical Remote Monitoring
May 19, 2021
41: Dr. Kevin W. Lobdell: Surgical Remote Monitoring & Perfect Care
May 12, 2021
40: Greg Johnsen: A.I. Chatbots for Healthcare
May 04, 2021
39: Rush Study Review: Value of an Interactive Phone Application in an Established Enhanced Recovery Program
Apr 13, 2021
38: Penn Study Review: Engaging Patients with Text Messages to understand Post-Op Opioid Consumption
Apr 06, 2021
37: Technological advances to enhance recovery after cardiac surgery
Mar 23, 2021
36: Build vs. Buy (Digital Patient Engagement)
Mar 16, 2021
35: Using Digital Patient Engagement to Curb the Opioid Crisis
Mar 09, 2021
34: Jason Burum - Past, Present & Future of Digital Patient Engagement
Mar 02, 2021
33: How to Evaluate Digital Patient Engagement
Feb 16, 2021
32: Using Digital Patient Engagement for Gynecology-Oncology
Feb 09, 2021
31: Physician-turned-patient using Digital Patient Engagement
Feb 02, 2021
30: Devin Gross - Pioneering Digital Patient Engagement
Jan 26, 2021
29: Using Digital Patient Engagement for Post-op Monitoring
Jan 19, 2021
28: The Best Episodes of 2020
Dec 22, 2020
27: Top 7 Digital Patient Engagement Myths
Dec 15, 2020
26: Using Digital Patient Engagement for Cancer Care
Dec 08, 2020
25: How to Raise Series A Funding for a Health Tech Startup
Dec 01, 2020
24: Using Digital Patient Engagement For Endocrine Surgery
Nov 24, 2020
23: Company Culture & Hiring During COVID-19
Nov 17, 2020
22: How Ontario Hospitals Are Tackling The Surgery Backlog With Digital Patient Engagement
Nov 10, 2020
21: Using Digital Patient Engagement for Thoracic Surgery
Nov 03, 2020
20: Reducing Cardiac Readmissions by 45% with Digital Patient Engagement
Oct 27, 2020
19: How to Raise Seed Capital for a Health Tech Startup
Oct 20, 2020
18: Using Digital Patient Engagement For Urology Surgery
Oct 13, 2020
17: Using Digital Patient Engagement For Bariatric Surgery
Oct 06, 2020
16: Using Digital Patient Engagement For Total Joint Replacement
Sep 29, 2020
15: Robert Ritlop: Lessons Learned Investing in Health-Tech
Sep 23, 2020
14: Using Digital Patient Engagement For Cardiac Surgery
Sep 15, 2020
13: Using Digital Patient Engagement For Colorectal Surgery
Sep 08, 2020
12: Using Digital Patient Engagement For Patient-Reported Outcomes
Sep 01, 2020
11: Conducting Research on Digital Patient Engagement
Aug 25, 2020
10: Dr. Jehangir Appoo: From Cardiac Surgeon to Venture Capital Investor
Aug 18, 2020
09: Best Practices for Implementing Digital Patient Engagement
Aug 09, 2020
08: Incorporating Health Literacy & Accessibility into Digital Patient Engagement
Aug 04, 2020
07: Digital Patient Engagement For Prehab
Jul 28, 2020
06: Digital Patient Engagement For Value-based Care
Jul 21, 2020
05: Digital Patient Engagement For The Opioid Crisis
Jul 14, 2020
04: Lessons From Building a Healthcare Technology Company
Jul 07, 2020
03: Digital Patient Engagement For Readmissions
Jun 30, 2020
02: Digital Patient Engagement For ERAS
Jun 09, 2020
01: Company Origins
Jun 02, 2020