ConnectedPodcast
By ConnectedPodcast
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Category: Business
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Episodes: 203
Description
The Connected Podcast from Reynolds and Reynolds provides dealers with pertinent information, tips, and strategies to manage operations in a complex and shifting business environment. With Connected, you’ll get insights from industry experts, consultants, and dealership personnel to shape your best practices and drive success in the dealership.
Tune in every other Wednesday to watch a new episode and make sure to subscribe to our channel on YouTube.
| Episode | Date |
|---|---|
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Connected Podcast Episode 202: The Power of Partnerships
|
May 08, 2026 |
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Connected Podcast Episode 201: Improving Technician Productivity Without Adding Pressure
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Apr 22, 2026 |
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Connected Podcast Episode 200: AI, Operational Efficiency, and Customer Experience (Jeff Swickard)
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Apr 08, 2026 |
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Connected Podcast Episode 199: Digitizing Payment Processes
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Mar 18, 2026 |
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Connected Podcast Episode 198: Building Loyalty in Service
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Mar 06, 2026 |
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Connected Podcast Episode 197: Adapting to Industry Shifts
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Mar 04, 2026 |
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Connected Podcast Episode 196: Maximizing Service Opportunities
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Feb 27, 2026 |
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Connected Podcast Episode 195: Shaping the Future of Retail Automotive
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Feb 25, 2026 |
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Connected Podcast Episode 194: Building a Narrative with Paul J Daly
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Feb 20, 2026 |
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Connected Podcast Episode 193: The Future of Automotive Marketing with Brian Pasch
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Feb 18, 2026 |
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Connected Podcast Episode 192: AI and Industry Growth with Kyle Mountsier (NADA 2026)
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Feb 13, 2026 |
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Connected Podcast Episode 191: Exploring Automotive Innovation (NADA 2026)
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Feb 11, 2026 |
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Connected Podcast Episode 190: NADA Insights with Cliff Banks
|
Feb 04, 2026 |
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Connected Podcast Episode 189: Dealership Hospitality
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Jan 21, 2026 |
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Attitude, Effort, and Extra: A Farewell to Dave Bates
|
Jan 09, 2026 |
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Connected Podcast Episode 188: The Next Generation in Automotive
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Jan 07, 2026 |
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Connected Podcast Episode 187: The Power of Giving Back
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Dec 21, 2025 |
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Connected Podcast Episode 186: The Balance of Branding
|
Dec 10, 2025 |
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Connected Podcast Episode 185: What We Are Thankful For (Thanksgiving Special)
|
Nov 26, 2025 |
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Connected Podcast Episode 184: Stories from the Tour Detour!
|
Nov 12, 2025 |
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Connected Podcast Episode 183: The Importance of Quality AI
|
Oct 29, 2025 |
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Connected Podcast Episode 182: Making Best Practices Actionable
|
Oct 15, 2025 |
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Connected Podcast Episode 181: The Automotive Industry as an Innovator
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Oct 01, 2025 |
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Connected Podcast Episode 180: How to Become More Efficient as a Technician
|
Sep 19, 2025 |
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Connected Podcast Episode 179: Best Practices from the 2025 Automotive Amplifiers!
|
Sep 05, 2025 |
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Connected Podcast Episode 178: Understanding AI in Automotive
|
Aug 20, 2025 |
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Connected Podcast Episode 177: The Importance of Culture in Automotive
|
Aug 06, 2025 |
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Connected Podcast Episode 176: Developing Your Brand on Social Media
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Jul 23, 2025 |
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Connected Podcast Episode 175: Celebrity Endorsements in the Automotive Space
|
Jul 08, 2025 |
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Connected Podcast Episode 174: Building Opportunity in Mobile Service
|
Jun 25, 2025 |
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Connected Podcast Episode 173: Business Values and Using Your Network
|
Jun 13, 2025 |
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Connected Podcast Episode 172: Enhancing Business with Automotive Technology
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May 28, 2025 |
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Connected Podcast Episode 171: Inventory Insights Using AI
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May 14, 2025 |
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Connected Podcast Episode 170: Boosting Dealership Efficiency
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Apr 23, 2025 |
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Connected Podcast Episode 169: Creating and Directing Demand
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Apr 09, 2025 |
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Connected Podcast Episode 168: Creating a Culture for Your Business
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Mar 24, 2025 |
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Connected Podcast Episode 167: The Car Dealership Guy Journey with Yossi Levi
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Mar 10, 2025 |
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Connected Podcast Episode 166: Key Industry Insights with Cliff Banks!
|
Feb 25, 2025 |
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Connected Podcast Episode 165: AI in the Automotive Industry
|
Feb 19, 2025 |
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Connected Podcast Episode 164: Storytelling Beyond the Detroit Auto Show
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Feb 12, 2025 |
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Connected Podcast Episode 163: The Future of Mobile Service
|
Feb 05, 2025 |
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Connected Podcast Episode 162: Creating Impact and Connection
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Jan 31, 2025 |
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Connected Podcast Episode 161: Getting Ready for NADA
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Jan 22, 2025 |
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Connected Podcast Episode 160: Building and Sharing Dealership Messaging
|
Jan 10, 2025 |
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Connected Podcast Episode 159: Influential Insights From 2024
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Dec 26, 2024 |
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Connected Podcast Episode 158: Technician Recruiting and Training
|
Dec 11, 2024 |
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Connected Podcast Episode 157: Paperless Processes in the Service Drive
|
Nov 27, 2024 |
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Connected Podcast Episode 156: Foundations of Fleet Management
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Nov 13, 2024 |
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Connected Podcast Episode 155: Attracting New Talent
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Oct 30, 2024 |
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Connected Podcast Episode 154: Best Practices from Automotive Amplifiers
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Oct 16, 2024 |
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Connected Podcast Episode 153: Protecting From Changing Cyber Threats ft. Brad Holton
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Oct 02, 2024 |
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Connected Podcast Episode 152: Industry Transition Insights
|
Sep 18, 2024 |
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Connected Podcast Episode 151: Broadening and Advancing the Talent in Automotive
|
Sep 04, 2024 |
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Connected Podcast Episode 150: Establishing Programs and Partnerships
|
Aug 21, 2024 |
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Connected Podcast Episode 149: Investing in Automotive
|
Aug 07, 2024 |
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Connected Podcast Episode 148: Staying Ahead of Synthetic Fraud
|
Jul 24, 2024 |
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Connected Podcast Episode 147: Creating a Crisis Communications Plan
|
Jul 10, 2024 |
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Connected Podcast Episode 146: Dealership Resiliency
|
Jun 26, 2024 |
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Connected Podcast Episode 145: Expectations in the Service Drive
|
Jun 12, 2024 |
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Connected Podcast Episode 144: Optimizing Your Dealership's Online Presence
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May 29, 2024 |
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Connected Podcast Episode 143: Selling to the Fleet Market
|
May 15, 2024 |
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Connected Podcast Episode 142: Reducing Warranty Claims Issues
|
May 01, 2024 |
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Connected Podcast Episode 141: Finding Trends in Automotive Data
|
Apr 17, 2024 |
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Connected Podcast Episode 140: Managing Compliance and Protecting Dealerships
|
Apr 03, 2024 |
|
Connected Podcast Episode 139: Bringing the Human Element to Automotive
|
Mar 20, 2024 |
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Connected Podcast Episode 138: The Evolution of a Startup
|
Mar 06, 2024 |
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Connected Podcast Episode 137: Connected from the NADA Show Floor!
|
Feb 21, 2024 |
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Connected Podcast Episode 136: The True Value of the Franchise Relationship
|
Feb 07, 2024 |
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Connected Podcast Episode 135: Owning Your Local Market
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Jan 24, 2024 |
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Connected Podcast Episode 134: Sharing Stories from the Auto Industry
|
Jan 10, 2024 |
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Connected Podcast Episode 133: Earning Business with Appreciation Marketing
|
Dec 27, 2023 |
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Connected Podcast Episode 132: Getting Involved and Giving Back
|
Dec 13, 2023 |
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Connected Podcast Episode 131: Establishing Trust as a Service Destination
|
Nov 29, 2023 |
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Connected Podcast Episode 130: Processes for Optimizing Service Technology
|
Nov 15, 2023 |
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Connected Podcast Episode 129: Recognizing Communication, Teamwork, and Achievement
|
Nov 01, 2023 |
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Connected Podcast Episode 128: Protecting Your Data and Your Dealership
|
Oct 18, 2023 |
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Connected Podcast Episode 127: Tackling Technician Turnover
|
Oct 04, 2023 |
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Connected Podcast Episode 126: Implementing New Systems
|
Sep 20, 2023 |
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Connected Podcast Episode 125: Managing Retention and Workforce Trends
|
Sep 06, 2023 |
|
Connected Podcast Episode 124: Car Buying Made Convenient
|
Aug 23, 2023 |
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Connected Podcast Episode 123: Amplifying the Automotive Retail Experience
|
Aug 09, 2023 |
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Connected Podcast Episode 122: Revolutionizing Auto Retail - A Conversation with Cliff Banks
|
Jul 26, 2023 |
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Connected Podcast Episode 121: Insights from the Indianapolis Motor Speedway
|
Jul 12, 2023 |
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Connected Podcast Episode 120: Elevating the Dealer-Customer Experience
|
Jun 28, 2023 |
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Connected Podcast Episode 119: Bringing Modern Data Science to Automotive
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Jun 14, 2023 |
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Connected Podcast Episode 118: Connecting to Automotive from Any Angle
|
May 31, 2023 |
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Connected Podcast Episode 117: Customer Retention Marketing
|
May 16, 2023 |
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Connected Podcast Episode 116: Success in Accessories
|
May 03, 2023 |
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Connected Podcast Episode 115: Online Car Buying - A Customer's Perspective
|
Apr 19, 2023 |
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Connected Podcast Episode 114: Cyber Mindfulness and Liability
|
Apr 05, 2023 |
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Connected Podcast Episode 113: Proactive Problem Solving
|
Mar 21, 2023 |
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Connected Podcast Episode 112: Developing a Passion for Automotive
|
Mar 08, 2023 |
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Connected Podcast Episode 111: The Automotive Ecosystem
|
Feb 21, 2023 |
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Connected Podcast Episode 110: Shifts in Customer Interaction
|
Feb 07, 2023 |
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Connected Podcast Episode 109: The Next Chapter
|
Jan 24, 2023 |
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Connected Podcast Episode 108: Making the Most of Your NADA Experience
|
Jan 10, 2023 |
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ConnectedPodcast Episode107: Staying F&I Compliant and Preventing Bad Behaviors
|
Dec 27, 2022 |
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Connected Podcast Episode 106: Engaging Your Niche
|
Dec 13, 2022 |
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Connected Podcast Episode 105: Building Events to Build Your Community
|
Nov 30, 2022 |
|
Connected Podcast Episode 104: Growing Within a Changing Industry
|
Nov 15, 2022 |
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Connected Podcast Episode 103: Dealer Controlled Leasing
|
Nov 01, 2022 |
|
Connected Podcast Episode 102: Relationship Building from the Ground Up
|
Oct 18, 2022 |
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Connected Podcast Episode 101: Redefined Retailing: Connecting the Dots
|
Oct 04, 2022 |
|
Connected Podcast Episode 100: The Automotive Information Highway
|
Sep 20, 2022 |
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Connected Podcast Episode 99: Collaboration Speeds Innovation
|
Sep 06, 2022 |
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Connected Podcast Episode 98: Retailing Anywhere and Everywhere
|
Aug 24, 2022 |
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Connected Podcast Episode 97: Safeguarding Your Dealership
|
Aug 10, 2022 |
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Connected Podcast Episode 96: Omnichannel Experience
|
Jul 25, 2022 |
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Connected Podcast Episode 95: Managing Recalls
|
Jul 11, 2022 |
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Connected Podcast Episode 94: eContracting
|
Jun 27, 2022 |
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Connected Podcast Episode 93: Reconditioning Process
|
Jun 13, 2022 |
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Connected Podcast Episode 92: Community Outreach
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Jun 01, 2022 |
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Connected Podcast Episode 91: Service Advisors and Kiosks
|
May 18, 2022 |
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Connected Podcast Episode 90: Inventory and Demand
|
May 04, 2022 |
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Connected Podcast Episode 89: Industry Trends with Cliff Banks
|
Apr 20, 2022 |
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Connected Podcast Episode 88: Recalls and You Part 2
|
Apr 06, 2022 |
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Connected Podcast Episode 87: Recalls and You Part 1
|
Mar 23, 2022 |
|
Connected Podcast Episode 86: A Roundtable Reunion!
|
Mar 09, 2022 |
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Connected Podcast Episode 85: Unmasking Synthetic Fraud
|
Feb 23, 2022 |
|
Connected Podcast Episode 84: Rediscovering Reynolds
|
Feb 09, 2022 |
|
Connected Podcast Episode 83: F&I Best Practices
|
Jan 26, 2022 |
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Connected Podcast Episode 82: Marketing Accessories to Millennials and Gen Z
|
Jan 12, 2022 |
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Connected Podcast Episode 81: 2021 Highlights
|
Dec 29, 2021 |
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Connected Podcast Episode 80: Talking Google
|
Dec 15, 2021 |
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Connected Podcast Episode 79: PACE Awards Roundtable Review
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Dec 01, 2021 |
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Connected Podcast Episode 78: Dos and Don'ts of Accounting
|
Nov 17, 2021 |
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Connected Podcast Episode 77: Generational Marketing
|
Nov 03, 2021 |
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Connected Podcast Episode 76: Consumer Buying Behavior
|
Oct 20, 2021 |
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Connected Podcast Episode 75: Recon to Front Line Best Practices
|
Oct 06, 2021 |
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Connected Podcast Episode 74: Building Customer Transparency and Better Relationships
|
Sep 22, 2021 |
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Connected Podcast Episode 73: Protecting Customer Data
|
Sep 08, 2021 |
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Connected Podcast Episode 72: How to Increase Online Payments
|
Aug 25, 2021 |
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Connected Podcast Episode 71: Going Paperless in F&I
|
Aug 11, 2021 |
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Connected Podcast Episode 70: The Changing Landscape - How to Surpass Expectations in Service
|
Jul 28, 2021 |
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Connected Podcast Episode 69: Gubawho? Gubagoo!
|
Jul 14, 2021 |
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Connected Podcast Episode 68: Turning Used Cars Faster
|
Jun 30, 2021 |
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Connected Podcast Episode 67: Offering a More Flexible Service Experience
|
Jun 16, 2021 |
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Connected Podcast Episode 66: How to Successfully Manage Your Online Reputation
|
Jun 02, 2021 |
|
Connected Podcast Episode 65: How to Make the Automotive News Top 100 List
|
May 19, 2021 |
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Connected Episode 64: Celebrating 1 Year of Connected - Where We Started and Where We Are Today
|
May 05, 2021 |
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Connected Podcast Episode 63: The Right Way to do Reconditioning
|
Apr 21, 2021 |
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Connected Podcast Episode 62: Creating Well-Rounded Students Through Strong Partnerships
|
Apr 07, 2021 |
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Connected Podcast Episode 61: 24/7 Service
|
Mar 24, 2021 |
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Connected Podcast Episode 60: Attracting and Retaining Tech Talent
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Mar 10, 2021 |
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Connected Podcast Episode 59: How to Successfully Re-Engage Customers
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Feb 24, 2021 |
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Connected Podcast Episode 58: 5 Habits of Highly Successful Salespeople
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Feb 10, 2021 |
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Connected Podcast Episode 57: How to Build a Winning Team
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Jan 27, 2021 |
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Connected Podcast Episode 56: Marketing in Service: Maximizing Profit per Customer
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Jan 13, 2021 |
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Connected Podcast Episode 55: The Importance of Change Management
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Dec 30, 2020 |
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Connected Podcast Episode 54: Why Sales Forecasting Can Make or Break 2021
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Dec 16, 2020 |
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Connected Podcast Episode 53: Building a Profit Center with Accessories
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Dec 02, 2020 |
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Connected Podcast Episode 52: Digitizing the Business Office
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Nov 18, 2020 |
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Connected Episode 51: Evaluating Marketing Strategies and Timelines for Results
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Nov 04, 2020 |
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Connected Podcast Episode 50: 9 Steps to Take Your Sales Department to the Next Level
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Oct 21, 2020 |
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Connected Podcast Episode 49: Tips for End-of-Year Preparation
|
Oct 14, 2020 |
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Connected Podcast Episode 48: What Dealers Can Learn from the Netflix Strategy
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Oct 07, 2020 |
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Connected Podcast Episode 47: Digitizing Service
|
Sep 30, 2020 |
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Connected Podcast Episode 46: Evaluating the Used Car Market and Sourcing Inventory
|
Sep 23, 2020 |
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Connected Podcast Episode 45: Prescreening in Sales and Service
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Sep 16, 2020 |
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Connected Podcast Episode 44: Digital Audits and Google Spend
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Sep 09, 2020 |
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Connected Podcast Episode 43: Onboarding Tips and Best Practices
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Sep 02, 2020 |
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Connected Podcast Episode 42: Data Mining vs. Equity Mining
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Aug 26, 2020 |
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Connected Podcast Episode 41: How to Improve the Customer Experience
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Aug 19, 2020 |
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Connected Podcast Episode 40: How to Prevent Dealership Theft
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Aug 12, 2020 |
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Connected Podcast Episode 39: Adapting to Remote Customer Interactions
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Aug 05, 2020 |
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Connected Podcast Episode 38: Using Videos to Virtually Engage Customers
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Jul 29, 2020 |
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Connected Podcast Episode 37: Streamlining Online Service Appointments
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Jul 22, 2020 |
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Connected Podcast Episode 36: Protecting Your Dealership Network
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Jul 15, 2020 |
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Connected Podcast Episode 35: The Future of Industry Events
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Jul 08, 2020 |
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Connected Podcast Episode 34: Managing Assets, Minimizing Risk
|
Jul 01, 2020 |
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Connected Podcast Episode 33: Streamline Your Service Check-In Process
|
Jun 23, 2020 |
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Connected Podcast Episode 32: Measuring Sales Success
|
Jun 16, 2020 |
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Connected Podcast Episode 31: “Calling the dealership was worse than my scratched up car.”
|
Jun 09, 2020 |
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Connected Podcast Episode 30: Providing a Touchless Customer Experience
|
Jun 02, 2020 |
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Connected Podcast Episode 29: What’s the Best Method of Communication for Your Customers?
|
May 26, 2020 |
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Connected Podcast Episode 28: Community Outreach During Crisis
|
May 19, 2020 |
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Connected Podcast Episode 27: Positive Momentum for Dealership Groups and OEMs
|
May 12, 2020 |
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Connected Podcast Episode 26: Assessing Dealer Sentiment
|
May 05, 2020 |
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Connected Podcast Episode 25: The Economic Road to Recovery
|
Apr 30, 2020 |
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Connected Podcast Episode 24: Online Training
|
Apr 29, 2020 |
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Connected Podcast Episode 23: Re-staffing Your Dealership
|
Apr 28, 2020 |
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Connected Podcast Episode 22: Anticipating Post-Pandemic Demand
|
Apr 27, 2020 |
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Connected Podcast Episode 21: Prepare for Business with System Clean Up and Training
|
Apr 26, 2020 |
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Connected Podcast Episode 20: Post COVID Marketing
|
Apr 23, 2020 |
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Connected Podcast Episode 19: Best Practices for Approaching Online Retailing
|
Apr 22, 2020 |
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Connected Podcast Episode 18: Managing Your Shifting Phone Traffic
|
Apr 21, 2020 |
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Connected Podcast Episode 16: Where to Look to Improve Cash Flow
|
Apr 19, 2020 |
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Connected Podcast Episode 17: Social Distance ≠ Social Non-Existence
|
Apr 19, 2020 |
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Connected Podcast Episode 15: Adjusting Your Paid Search Strategy
|
Apr 16, 2020 |
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Connected Podcast Episode 14: Keeping Customers and Employees Safe
|
Apr 15, 2020 |
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Connected Podcast Episode 13: Minimizing Contact With a “Hands-On” Experience
|
Apr 14, 2020 |
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Connected Episode 12: Content Marketing in This Environment
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Apr 13, 2020 |
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Connected Podcast Episode 11: How to Overcome Challenges with Vehicle Valuation
|
Apr 12, 2020 |
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Connected Podcast Episode 10: Website Best Practices
|
Apr 09, 2020 |
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Connected Podcast Episode 9: Mining the Service Drive
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Apr 08, 2020 |
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Connected Podcast Episode 8: How Your Employees Can Work From Home
|
Apr 07, 2020 |
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Connected Podcast Episode 7: Service Marketing Best Practices
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Apr 06, 2020 |
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Connected Podcast Episode 6: We’re here for you.
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Apr 05, 2020 |
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Connected Podcast Episode 5: Adapting Daily Operations to a Rapidly Changing World
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Apr 02, 2020 |
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Connected Podcast Episode 4: Taking Advantage of Your CRM
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Apr 01, 2020 |
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Connected Podcast Episode 3: Steering your Marketing Strategy for the Road Ahead
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Mar 31, 2020 |
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Connected Podcast Episode 2: Fixed Operations Best Practices
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Mar 30, 2020 |
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Connected Podcast Episode 1: Introduction with Kasi Edwards
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Mar 29, 2020 |