Customer Centricity
By ValueGenie
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Category: Management
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Episodes: 4
Description
Customer Centricity - surely one of today's most used and abused business terms. Here, ValueGenie's David Pinder and David 'Eddie' Rattray discuss the challenges of achieving Customer Centricity in business and the exciting opportunities now opening up.
| Episode | Date |
|---|---|
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Customer Centricity - What is it? How do we get it? And Why is it desirable?
|
Jul 26, 2021 |
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Why should we listen to the customer?
|
Jul 26, 2021 |
|
Writing and customer conflict - should your customers suffer for your art?
|
Jul 26, 2021 |
|
WIIFM - What's in it for me?
|
Jul 26, 2021 |