Infosys BPM Podcasts

By Infosys BPM

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Category: Technology

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Episodes: 82

Description

We at Infosys BPM, provide end-to-end business outsourcing services for our clients across the globe. Subscribe and tune in to listen to how digital business transformation is changing our lives.

Episode Date
AI-powered cement for gaps between classic systems
Jun 03, 2026
Agentic First, Not Agentic Everywhere: A Banking Reality Check
May 12, 2026
Going Beyond Productivity: Make AI Accountable for Business Value
Apr 30, 2026
Navigating Trust & Safety in Healthcare AI: Medical Annotation
Apr 21, 2026
Hyper-Personalized Learning - A new beginning
Apr 21, 2026
Unlocking Innovation – How Global Capability Centers are Revolutionizing Sourcing and Procurement
Mar 10, 2026
Transforming healthcare appeals & grievances with automation and agentic AI
Feb 11, 2026
beyond the prototype: scaling AI for real impact
Nov 28, 2025
Simon Kuper on The Football World Cup and the momentum of sport With Hari Ram, Infosys
Nov 20, 2025
Sean Fitzpatrick on leadership, legacy, and the power of sport With Hari Ram, Infosys
Nov 13, 2025
Bridging the divide in U.S. healthcare with human-AI collaboration
Aug 21, 2025
Gen AI in digital marketing: How agile marketing frameworks truly optimize your marketing investment in an uncertain economy
Jul 01, 2025
In Conversation: Lorenzo Brown on AI's Role in Financial Leadership With Hari Ram, Finance Transformation Leader – Infosys BPM
Jun 24, 2025
In conversation: Ahmed Mazhari on AI, Empires & the Next Big Leap With Hari Ram, Finance Transformation Leader – Infosys BPM
Jun 17, 2025
Gen AI in customer experience: Addressing the job displacement fears
Jun 16, 2025
In Conversation: Ambassador H.E Dinesh Patnaik on AI and Modern Diplomacy With Hari Ram, Finance Transformation Leader – Infosys BPM
Jun 10, 2025
In conversation: Pallavi Aiyar Wonders—Can AI Write the Next Bestseller? With Hari Ram, Finance Transformation Leader – Infosys BPM
Jun 06, 2025
Redefining Lending through Agentic Intelligence
Apr 01, 2025
The Future of Elderly Healthcare through Digital Interventions
Mar 04, 2025
The age of digital-powered retail
Feb 26, 2025
Detecting fraud before it takes flight
Jan 28, 2025
Changing the BPM Industry Value Proposition Over 25 Years
Oct 15, 2024
Delight Your Customers: Key Aspects to Improve CX
Oct 01, 2024
Generative AI in Customer Service Front Office
Sep 20, 2024
Talent assurance & role readiness
Aug 12, 2024
Aiming for the Next-Gen Customer Experience
Aug 12, 2024
Strategic Outcomes of Generative AI on BPM
Jun 25, 2024
Leadership in the Hybrid World
Jun 05, 2024
How Business Transformation Plays a Greater Role in Evolving BPM
Jun 05, 2024
Upskilling the talent pool for an ever-evolving business ecosystem
Jun 05, 2024
Influence of artificial intelligence in the telecom industry
Apr 30, 2024
Sustainable Growth via Strategic Talent Planning & Deployment
Mar 27, 2024
Bite-sized learning: the future of e-learning
Jan 08, 2024
Generative AI in marketing
Dec 05, 2023
Achieving goals with efficiency and effectiveness – a quality-based approach
Nov 10, 2023
Creating lasting experiences for fintech users
Oct 25, 2023
Service excellence: A direct outcome of employee experience
Aug 24, 2023
Authentic leadership
Aug 21, 2023
Life outside of work: Why having a hobby matters
Aug 18, 2023
Redefining career and growth
Aug 01, 2023
The future of talent acquisition
Aug 01, 2023
Enabling Life Insurance Carriers with Digital Transformation
Jul 06, 2023
Impactful evaluation of performance marketing campaigns
Jul 03, 2023
Overcoming unconscious bias: Strategies for creating a diverse and inclusive workplace
Jun 07, 2023
Self-service adoption in life insurance
May 30, 2023
Why outsourcing marketing operations adds value to CMOs?
Mar 29, 2023
International revenue share fraud
Mar 29, 2023
Cyber Attacks, Impact and Prevention with Cyber Security
Mar 13, 2023
5G and its global implications
Mar 03, 2023
Digital Finance Transformation
Feb 14, 2023
Employee Well-being in the New Normal
Jan 24, 2023
The transformative power of AI on spatial data
Jan 23, 2023
Sustainability Adoption – A Journey Towards Employee Empowerment
Dec 22, 2022
Telecom fraud management with Signalling solutions
Nov 14, 2022
The Power of Mindful Leadership
Oct 27, 2022
Banks leading the sustainability charter for a better tomorrow
Sep 26, 2022
The impact of a cookie-less world
Sep 26, 2022
Quelling Revenue Leakage & Boosting Profits
Sep 20, 2022
The Booming IT Services Market of Costa Rica
Jun 17, 2022
Leaders as Coaches
Jun 09, 2022
Workforce management post the new wave of digital transformation
Apr 29, 2022
Leveraging Social Media as a Change Management Tool
Apr 12, 2022
Live Enterprise in Business Process Management
Feb 11, 2022
Human-ware Enablement
Feb 02, 2022
Finance A Cornerstone of Environmental, Social, and Governance (ESG) Strategy
Dec 14, 2021
Humor as a Leadership Competency
Nov 25, 2021
Skill is the new currency
Nov 23, 2021
"Nudge" in Organizational Change Management
Nov 11, 2021
Evolving with Time
Oct 27, 2021
Digital Banking - Here, Now, and for Good
Oct 27, 2021
Client Experience + Employee Experience
Sep 16, 2021
Collaborative Leadership
Jul 30, 2021
Emerging Telecom Fraud Trends
Jul 22, 2021
Human-Bot Collaboration: Unfolding the Myth
Jun 24, 2021
Elevating Customer Experience With D2C Ops
Jun 16, 2021
How COVID-19 has Accelerated the Adoption of Digital Tech in Retail and CPG
Apr 07, 2021
Scaling New Heights Through Empowering IT Leadership & Diversity
Mar 23, 2021
Opportunities in Singapore, a Strategic Regional Hub for Multinationals
Mar 11, 2021
Digital Transformation @ Infosys BPM
Mar 09, 2021
Predictive Support & Maintenance at Scale
Feb 05, 2021
Banking in 2021 & Beyond
Feb 03, 2021
An Insightful Talk on Digital Tech with Gopal Kulkarni
Nov 20, 2020