Customer First

By KPMG International

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Category: Business

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Episodes: 18

Description

Insights to respond to evolving customer needs and unlock new sources of customer value.

Episode Date
The New Edge in Business Growth
Dec 01, 2025
Changing expectations: Healthcare and financial services
Sep 21, 2022
The great data debate
Aug 24, 2022
Inflation
Apr 14, 2022
Innovation
Jan 26, 2022
Personalization
Jan 06, 2022
Orchestrating experiences
Dec 10, 2021
Buying into brands
Mar 10, 2021
Ethics for a new era
Feb 16, 2021
Logistics
Feb 10, 2021
Emotional intelligence
Jan 27, 2021
Value of customer experience (CX)
Aug 10, 2020
Future of service
Aug 10, 2020
Future of marketing
Jul 13, 2020
Insight driven engagement
Jul 06, 2020
Future of sales
Jul 06, 2020
Empowered employees
Jun 10, 2020
Customer obsession
Jun 10, 2020