Communication Strategy That Works

By Emma Drake

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Category: Marketing

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Subscribers: 1
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Episodes: 178

Description

Welcome to the Communication Strategy That Works podcast. I'm Emma, your host, and I am making it my mission to help you get the 'comms stuff' right, spend your money more wisely, and have much more impact. I'm an in-house expert turned external advisor, and I help you if you're a 'comms' and PR leader or manager understand how to find essential customers, engage them in products and services, stand out from the competition, and protect your brand reputation. I cover a wide range of topics through solo shows and 'deep dive' guest episodes. I share three episodes a month with you that include insights from 20 years of experience working with, and in, fast-paced, growing, and established B2B businesses and initiatives. I've been there and got the badge, so I am distilling this knowledge into easy peasy pointers to help you grow your business and brand profile with the right communication strategy 'That Works'. I bust the myths (and I've pretty much heard all of them) break through the jargon, and give you practical, essential and useful advice and tips that you can use. I will save you time, money and energy whether you are listening regularly when at work or on the move, or bingeing at the weekend Netflix box-set style.

Episode Date
Ep 177. The New Attention Economy: How 2026 Algorithms Decide What Gets Seen
Mar 13, 2026
Ep 176. Book Review: Made to Stick - Why Some Ideas Survive and Others Die
Jan 22, 2026
Ep 175. Better Together: Why Collaboration Is a Growth Strategy
Oct 30, 2025
Ep 174. What Could Built Environment Firms Learn from Consumer Brands About the Art of Humble Communication When it Comes to Sustainability?
Apr 14, 2025
Ep 173. Book Review: Sustainable Marketing by Michelle Carvill - 5 Key Takeaways
Mar 27, 2025
Ep 172. Deep Dive with Helen Neal: Beyond the Hype - Communicating Sustainability with Substance, with Helen Neal
Mar 13, 2025
Ep 171. How to Create a Mindful Workspace for Peak Productivity
Feb 27, 2025
Ep 170. February Productivity Stack 2025: The Best Tech & Non-Tech Tools & Strategies for Work-Life Balance
Feb 21, 2025
Ep 169. Book Review: How to Stop Overthinking by Chase Hill
Feb 17, 2025
Ep 168. Your 2025 Communication Strategy Blueprint: Winning in the Modern Communication Landscape
Jan 30, 2025
Ep 167. Five Top Tips to Thrive in 2025 - Without Losing Your Mind!
Jan 16, 2025
Ep 166. Launch Your Voice in 2025: Why I Created the "Start and Launch Your Audio Podcast Coached Programme"
Dec 19, 2024
Ep 165. Placemaking Communications: Turning Developments into Thriving Communities
Dec 13, 2024
Ep 164. Unlocking the Power of Word-of-Mouth: Lessons from Jonah Berger's 'Contagious'
Dec 05, 2024
Ep 163. Capturing Community: How Film is Transforming Storytelling in New Housing Developments
Nov 07, 2024
Ep 162. Building Buzz on a Budget: How Startups Can Harness PR for Growth
Oct 25, 2024
Ep 161. The Importance of Mental Well-Being in PR: Navigating the Challenges of Difficult Situations
Oct 03, 2024
Ep 160. The Importance of Issues Management: A Reflection on My Conversation with Amanda
Sep 26, 2024
Ep 159. Deep Dive with Amanda Coleman: The Calm Before the Storm: Preparing for Communications Crises
Sep 12, 2024
EP 158. Transforming Internal Chaos to Calm: reflections from a guest podcast with Jenni Field
Aug 29, 2024
Ep ​​157. 5 Ways Data Can Revolutionise Your Communication Strategy
Aug 22, 2024
Ep 156. Unlocking the Power of SEO: Benefits and Best Practices for Businesses
Jul 05, 2024
Ep 155. How to Write Effective Briefs as a Non-Expert and Why It Matters
Jun 27, 2024
Ep 154. Confronting Imposter Syndrome: My Reflections on Growth in Podcasting and Coaching
May 02, 2024
Ep 153. 'Deep Dive' with Jo Twiselton: Unpacking Coaching, Mentoring, and Self-Help
Apr 25, 2024
Ep 152. Rerun: How brand advocacy could help manage reputation impact in your business
Apr 04, 2024
Ep 151. Rerun: People do business with people, not brands
Mar 28, 2024
Ep 150. Deep Dive on Building Relationships That Matter
Mar 21, 2024
Ep 149. Unlocking Success: Skilling Up in and refreshing your skills
Feb 29, 2024
Ep 148. 4 Ways to Implement AI into your Workflow
Feb 22, 2024
Ep 147. Deep Dive with Ben Lee: Embedding AI into your team
Feb 15, 2024
Ep 146. Unlocking the Power of Data: The Key to Amplifying Your Communication Efforts
Feb 01, 2024
Ep 145. Harnessing SEO: The Unseen Pivot in PR Success Measurement
Jan 25, 2024
Ep 144. Deep Dive with Adam Driver - Demystifying SEO
Jan 18, 2024
Ep 143. Developing a Creative Mindset: Strategies for Boosting Innovation and Originality
Dec 28, 2023
Ep 142. Creativity, Environment, and Procrastination: Unlocking the Secrets of Creative Strategy
Dec 21, 2023
Ep 141. How to 'unboring' your comms 'Deep Dive' with Helen Reynolds
Dec 14, 2023
Ep 140. The Importance of Customer Feedback in Brand Reputation Management
Nov 16, 2023
Ep139. Brand reputation, Gen Z, and honesty in communication
Nov 09, 2023
Ep 138. 'Deep Dive' with Steve Leigh: using research to improve your brand reputation
Nov 02, 2023
Ep 137. How AI is Changing the Game in PR and Comms
Oct 26, 2023
Ep 136. Deep Dive with Jo Twiselton - Strategic Communication & People-Focussed Change
Oct 19, 2023
Ep 135. Autumn comms hacks; how to make the most of your time
Oct 12, 2023
Ep 134. The Power of Public Relations: 5 Tips to Impact 'Know, Like, Trust' with customers
Jul 13, 2023
Ep 133. A/B Testing for Behaviour Change Campaigns: A Comprehensive Guide
Jul 06, 2023
Ep132. Turning Customer Problems Into Campaign Ideas
Jun 29, 2023
Ep 131. Empathy and Integrity: Keys to Successful Communication
Jun 22, 2023
Ep 130. Why now is the time to use audio content as part of your strategy
Jun 15, 2023
Ep 129. The Power of Values-Based Content Creation: Importance, Target Audience, and Top 5 Trends
Jun 08, 2023
Ep 128. RERUN! How not to fail at comms: A simple measurement framework
Jun 01, 2023
Ep 127. 'Deep Dive' - How Campaigns Can Improve Your Strategy
May 25, 2023
Ep 126. How to start a podcast - a 10 point checklist
May 18, 2023
Ep 125. RERUN! Why we need to set strategic goals
May 11, 2023
Ep 124. Getting into your (work) flow with your comms planning
Apr 27, 2023
Ep 123. Making it count; are you getting value from your event strategy?
Apr 20, 2023
Ep 122. RERUN! Ten Tips to nail you first or next speaking opportunity
Apr 13, 2023
Ep 121. Prove it! 4 Ways to use Demographic Data in your PR Campaign
Apr 06, 2023
Ep 120. My ten steps to a short but effective crisis plan
Mar 30, 2023
Ep 119. Are your case studies talked about? How to create the right ones that fly
Mar 23, 2023
Ep 118. Are you doing your homework? 5 ways to improve your PR strategy using competitor analysis
Mar 16, 2023
Ep 117. Insight: 3 things stopping you from starting a podcast
Mar 09, 2023
Ep 116. Spring Clean Your Comms: A holistic look at your next comms plan
Mar 02, 2023
Ep 115. 'Deep Dive' with Andy Barr: All things Digital PR
Feb 23, 2023
Ep 114. Should you Outsource or Upskill your Comms?
Feb 16, 2023
Ep 113. Public Relations & Automation; Opportunities and Challenges ahead
Feb 09, 2023
Ep 112. Talking to stakeholders about sustainability
Feb 02, 2023
Ep 111. Deep Dive with Shayoni Lynn, Part Two: Misinformation, Disinformation & Conspiracy Theory
Jan 25, 2023
Ep 110. Deep Dive with Shayoni Lynn, Part One: Behavioural Science and PR
Jan 19, 2023
Ep 109. RERUN! Time to set Strategic Goals?
Jan 12, 2023
Ep 108. 12 Tips of Christmas: Part Two
Jan 05, 2023
Ep 107. 12 Tips of Christmas: Part One
Dec 29, 2022
Ep 106 - End of year review: What's worked and what's not?
Dec 21, 2022
Ep 105. Top Ten Tools for efficiency and time saving
Dec 15, 2022
Ep 104. Skills & Themes for your 2023 Comms Strategy
Dec 08, 2022
Ep 103. How resilient is your comms plan? Business continuity, issues and reputation
Dec 01, 2022
Ep 102. Are you being efficient with what you have?
Nov 24, 2022
Ep.101. Comms That Works 101 - Two years of the podcast
Nov 17, 2022
Ep 100. Odd couples: PR and Culture
Nov 09, 2022
Ep 99. Does an economic downturn mean scale back or build up to you?
Nov 03, 2022
Ep 98. RERUN. Hey marketers! 5 tips on using PR to build trust in your B2B product or service
Oct 27, 2022
Ep 97. New CEO? What's your plan for the first 100 days?
Oct 20, 2022
Ep 96. Why flexible working and productivity are essential for comms jobs
Oct 13, 2022
Ep 95. PR and the quest for truth and transparency
Oct 06, 2022
Ep 94. How brand advocacy could help manage reputation impact in your business
Sep 29, 2022
EP 93. Why we need reflection time in order to be productive
Sep 22, 2022
Ep 92. Storytime - why storytelling is relevant and how to use it
Sep 15, 2022
Ep 91. How to get your comms mojo back post-summer
Sep 08, 2022
Ep 90. Hive mind the comms (skills) gap in your strategy with a skills audit
Sep 01, 2022
Ep 89. Summer Hacks Series (part two) Act with purpose - how to reflect on your comms success
Aug 25, 2022
Ep 88. Summer Hacks Series (part two) How do you know if the comms is working?
Aug 18, 2022
Ep 87. Summer Hacks Series (part two) Getting your message out there.
Aug 11, 2022
Summer Hacks Series (part one) Cutting through the noise with messages that resonate.
Aug 04, 2022
Summer Hacks Series (part one) How well do you really know your customers?
Jul 28, 2022
Summer Hacks Series (part one) Why you need a purpose and goals
Jul 21, 2022
Ep 83. Is social media a waste of time for B2B?
Jul 14, 2022
Ep 82. Why we need networks and connections as part of our comms
Jul 07, 2022
Ep 81. How not to fail at comms: A simple measurement framework
Jun 30, 2022
80 - Case study: Using a white paper to build brand credibility in a new market
Jun 23, 2022
Ep 79. Taking a slice of 'owned' content from the PESO pie
Jun 16, 2022
Ep 78. The big myth about PR and comms pros
Jun 09, 2022
Ep 77. Why personality and tone is important for your content
Jun 02, 2022
Ep 76. Using demographic data and insights for your PR campaigns
May 26, 2022
Ep 75. RERUN! How do you talk about going green?
May 19, 2022
Ep 74. Why now is the right time to use audio in your communication mix
May 12, 2022
Ep 73. Message mixups: do you know who's buying or benefitting?
May 05, 2022
Ep 72. Why you need stakeholders and advocacy to be an integral part of your PR strategy
Apr 28, 2022
EP 71. Seven ways to use the media in your B2B PR strategy
Apr 21, 2022
EP 70. RE RUN! How PR can help your business
Apr 14, 2022
Ep 69. Using live events and webinars as your content strategy
Apr 07, 2022
Ep 68. ESG reporting and managing reputation issues
Mar 31, 2022
Ep 67. How to squeeze the most value from trade shows
Mar 24, 2022
Ep 66. Using Newsjacking successfully
Mar 17, 2022
Ep 65. IWD Special: Changing behaviour and influencing choice
Mar 10, 2022
Ep. 64 Three ways to use business books in your strategy
Mar 03, 2022
Ep 63. People-led PR; Building personal credibility and brand ambassadors
Feb 24, 2022
Ep 62. RE-RUN! Why investing in long-form content is a good strategy
Feb 17, 2022
Ep 61 - Hey marketers! 5 tips on using PR to build trust in your B2B product or service
Feb 10, 2022
Ep 60. Storytelling in B2B - How boring is your 'About' page?
Feb 03, 2022
Ep 59. Why do we need to set strategic goals?
Jan 27, 2022
Ep. 58 What are the essential comms skills needed in 2022 and beyond?
Jan 20, 2022
Ep 57. 'Deep Dive' on all things social media with Helen Reynolds
Jan 13, 2022
Ep. 56 ReRun! New Year: time to do a communication audit?
Jan 06, 2022
Ep. 55 'Festive Hacks' series - 3 content types to try in 2022
Dec 30, 2021
Ep. 54 'Festive Hacks Series' 3 things you should know about your social media
Dec 23, 2021
Ep. 53 'Festive hacks' series: review, reflect and reform your comms for 2022
Dec 16, 2021
Ep 52. What's your focus for B2B content in 2022?
Dec 09, 2021
Ep 51. Strategic Internal Communications: How to go from chaos to calm
Dec 02, 2021
Ep 50. 5 (not 50) Tips to improve your B2B comms impact
Nov 25, 2021
Ep. 49 Size isn't everything: how to get big results from your PR plan
Nov 18, 2021
Ep. 48 How do you communicate environmental claims?
Nov 11, 2021
Ep 47. how to talk to investors
Nov 04, 2021
Ep 46. 5 tips on working with B2B 'influencers'
Oct 28, 2021
Ep 45. What's changed for your comms strategy post-pandemic?
Oct 21, 2021
Ep 44. Work Life balance and productivity hacks
Oct 14, 2021
Ep 43. Six steps to help manage potential reputation issues
Oct 07, 2021
Ep 42. Content no longer king? Less is now more.
Sep 30, 2021
Ep 41. Why customer service is your biggest PR tool
Sep 23, 2021
Ep 40. How adaptable is your plan?
Sep 16, 2021
Ep 39. RE-RUN! 10 tips on how to make the most of speaking oportunities
Sep 09, 2021
Ep 38. Summer 'hacks' series: Using audio and voice effectively
Sep 02, 2021
Ep 37. Summer 'hacks' series: saving time with social media
Aug 26, 2021
Ep 36. 'summer hacks' series: Building B2B relationships
Aug 19, 2021
Ep. 35 Summer Hacks Series! Repurposing your content
Aug 12, 2021
Ep 34. How to create the right PR plan for you
Aug 05, 2021
Ep 33. How AI and automation can help you with productivity
Jul 29, 2021
Ep 32. Why effective communication isn't a happy accident
Jul 15, 2021
Ep 31. Four reasons to do a communication audit
Jul 08, 2021
Ep 30. How accessible is our comms?
Jul 01, 2021
Ep 029. Making the most of in-person events as part of your strategy
Jun 24, 2021
Ep 28. How to connect your brand and sales message
Jun 17, 2021
Ep 27. Telling your story, when you work in a technical industry
Jun 10, 2021
EP 26. Busting the myths of PR and 'spin'
Jun 06, 2021
Ep 025. Using a podcast as part of your communication strategy
May 27, 2021
Ep 24. Do you have a purpose? What it is and why you need one for your business
May 20, 2021
Ep 23. Why investing in the right content once is a good strategy
May 13, 2021
Ep 22. People do business with people, not brands
May 06, 2021
Ep 21. Four tips on briefing your PR consultant to get the best results
Apr 29, 2021
Ep 20. Why you should be doing competitor research right now
Apr 22, 2021
Ep 19. Every picture tells a story: using images effectively in your media strategy
Apr 15, 2021
Ep 18. 'Deep Dive': How to take your event online, reach your audience and create an impact
Apr 01, 2021
Ep 17. Building trust and credibility in your brand using topic experts
Mar 25, 2021
Ep 16. Common communication strategy mistakes and how to avoid them
Mar 18, 2021
Ep 15. Using PR as a cog in your sales wheel to help customers know, like and trust you
Mar 11, 2021
Ep 14. 3 tips on how to have impact with your comms right now, and save you time
Mar 04, 2021
Ep 013. How to create a crisis plan and why you need one for your startup or growing business.
Feb 25, 2021
Ep 12. BONUS 'Deep Dive' So you're thinking of starting a podcast? How to start the right podcast with Lynsay Gould
Feb 16, 2021
Ep. 11 It's not all about winning: how to use awards to grow your business profile
Feb 11, 2021
Ep. 10 Ten tips on how to make the most of speaking opportunities
Feb 04, 2021
Ep 09. BONUS lockdown special: What do tomatoes and productivity have in common?
Jan 22, 2021
Ep. 08 Is there anybody out there? How to find your audience reach them
Jan 14, 2021
Ep. 07 How to avoid crisis and protect your growing business from reputation impact
Jan 09, 2021
Ep. 06 What's your story? How to create messages with impact
Dec 30, 2020
EP.05 How and when to use Public Relations in your business
Dec 17, 2020
Ep. 04 How do you know if the comms is working? how to track your activity and measure success
Dec 08, 2020
Ep 02. Are you a goal digger? Why you need to set communication goals
Nov 23, 2020
Ep 03. How to build your very own brand fans
Nov 23, 2020
Ep 01. My seven simple steps to creating communication activities with impact
Nov 23, 2020
Official Trailer: Communication Strategy That Works with Emma Drake
Nov 23, 2020