Dealer Talk With Jen Suzuki
By Jennifer Suzuki, eDealer Solutions
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Episodes: 100
Description
Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast and is a free educational series for Dealers, Managers, Sales Teams and anyone in the Auto Industry that has a desire to obtain information that will propel growth, lead the auto industry and invoke progressive strategies. We will educate on staying relevant, offer ways to improve vehicle sales and service, CSI and retention. Dealer Talk with Jen Suzuki is an Automotive Sales and Service Podcast. Use #DealerTalkWithJen
| Episode | Date |
|---|---|
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Stop Calling Internet Leads Before You Do This
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Sep 16, 2026 |
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Would Your Customers Wait Until You're Back?
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Sep 14, 2026 |
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Customers Don't Buy When They're Convinced. They Buy When They're Confident.
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Sep 09, 2026 |
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She Mortgaged Her House to Buy a Dealership. Here's What Ivette Built.
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Sep 07, 2026 |
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Customers Liked You. So Why Didn't They Show Up?
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Sep 03, 2026 |
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Your Managers Hold Meetings. But Can They Actually Train?
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Sep 01, 2026 |
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The Invisible Work Behind Higher Approvals
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Aug 28, 2026 |
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Stop Mastering the Comeback to Sales Objections. Master the Conversation with Jen's Tips!
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Aug 18, 2026 |
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Salespeople, Before You Ask for the Appointment, Do THIS!
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Aug 18, 2026 |
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Stop Selling the Car They Asked About | Expand the Buy & Win More Deals
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Aug 11, 2026 |
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The More You Talk, The Less They Buy | The Sales Skill Most Car Salespeople Get Backwards
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Aug 11, 2026 |
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How Character Built the Preston Automotive Group Founder, Dave Wilson | The Moments That Built a Leader!
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Aug 05, 2026 |
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The Most Overlooked Skill in Automotive Sales is the Walk-around | Stop Showing Cars. Start Selling Lifestyles!
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Aug 04, 2026 |
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The Confidence Advantage Every Service Advisor Needs
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Jul 29, 2026 |
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The Financing Conversation Every Advisor Should Master
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Jul 23, 2026 |
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She Built One of the Best Service BDC Teams I've Ever Seen
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Jul 20, 2026 |
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Inside Dealer 20 Groups: What Top Operators Are Talking About Right Now
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Jul 15, 2026 |
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Inside Matador AI: What the Fastest-Growing Dealers Are Doing Differently
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Jul 13, 2026 |
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Nobody Ever Showed Me The Way. That's Why I've Dedicated My Career To Helping Others Find Theirs.
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Jul 08, 2026 |
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The Hard Truth About Leading Dealerships Today with John Inman, CEO McCurley Dealerships
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Jul 07, 2026 |
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Logic Explains. Emotion Closes! Sell More with Me!
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Jul 02, 2026 |
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Why AI Infrastructure Matters to Your Dealership
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Jun 17, 2026 |
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The Next Great Dealership Skill: Leading Through AI Change with NUMA AI Founder
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Jun 16, 2026 |
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People Create the Experience | Leadership POV from Asbury's CEO, Dan Clara
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Jun 09, 2026 |
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Stop Paying Your Customer's Repair Bill! Financing First. Discounting Last.
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Jun 03, 2026 |
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Setting Appointments Is Easy. Getting Them to Show Is the Skill.
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Jun 02, 2026 |
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Speed is the New Gross | The Fastest Rep with the Best Conversation Wins
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May 28, 2026 |
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What Leaders Are Missing About AI Resistance in Dealerships
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May 20, 2026 |
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AI Explained for Dealership Leaders (Without the Tech Talk)
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May 20, 2026 |
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From Technician to COO: Mitch Kudler's Playbook for Fixed Ops Growth
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May 12, 2026 |
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Clean Notes. Faster Approvals. Bigger Paychecks. | Bad Notes Cost Money, Here's How to Fix It Fast!
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May 06, 2026 |
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Competitors on Paper, Teammates in Reality: Jen Suzuki & David Kain Get Real
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May 05, 2026 |
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ASOTU CON 2026 | Stop Sitting Through Conferences. Start Participating.
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Apr 29, 2026 |
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The Deal You Missed Wasn't the Lead… It Was the Follow-Up
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Apr 27, 2026 |
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The Biggest Mistake Salespeople Make on Every Call!
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Apr 22, 2026 |
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How Brandon Hardison Is Solving the Technician Shortage at Jim Ellis Automotive Group
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Apr 20, 2026 |
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The Retention Mindset That Changes Everything
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Apr 15, 2026 |
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LotGPT vs ChatGPT: The Inventory Game Just Changed!
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Apr 13, 2026 |
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The #1 Communication Mistake Killing Your MPI Approval Rate
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Apr 09, 2026 |
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The AI Best Practices That's Driving Real Appointments and Sales with AI Dealership Pro!
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Apr 07, 2026 |
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The Quiet Multiplier of Service Advisor Income
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Mar 30, 2026 |
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Efficiency vs Productivity in the Service Shop
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Mar 30, 2026 |
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The Math Behind Service Department Capacity
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Mar 23, 2026 |
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Why Some Service Advisors Make More Money Than Others - Gross Per RO Explained
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Mar 23, 2026 |
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You're Paying for the Calls, Here's a GSM Blueprint Using CallRevu to Turn Them Into ROI
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Mar 17, 2026 |
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AI Is Reinventing Dealership Commercials (With a Two-Time Emmy Award-Winning Director)
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Mar 17, 2026 |
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"The Technician Is the Revenue Engine", says Joe Minns, Corporate Fixed Op's Director. Hear Why Service Leaders Must Protect Their Time. with
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Mar 11, 2026 |
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Personalization on That Next Level! AI Images in Sales Follow-Up
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Mar 11, 2026 |
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Leaders Go First: Teaching AI Inside the Dealership
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Mar 05, 2026 |
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The Most Underrated Follow-Up in the Dealership: 20 Seconds of Video
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Mar 02, 2026 |
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How to Teach a New Technique to Your Team and See Immediate Execution
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Feb 26, 2026 |
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The First 5 Minutes That Control Your Customers Entire Service Visit
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Feb 22, 2026 |
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ELR Isn't Accounting, It's Leadership!
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Feb 18, 2026 |
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Staying Relevant with Dealer/GM Fred Emich | AI, Texting, and the Phone Call Debate: What Still Wins in 2026
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Feb 16, 2026 |
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Why the Service Walk-Around Is Dying and How to Bring It Back
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Feb 03, 2026 |
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AI Isn't the Hero, Here's the Service Model That Works for Advisors
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Feb 01, 2026 |
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What Actually Works in BDC | AI Best Practices From #2 Kia Store BDC Director
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Jan 28, 2026 |
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Rey: Learn This DMS AI Assistant Dealers Have Been Waiting For!
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Jan 27, 2026 |
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Revive Dead Leads with Kerri Wise, Lotlinx + $148k Giveaway 😲 Coming Up Next Week!
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Jan 27, 2026 |
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Questions Investors Ask That Dealers Should Be Asking Too with CEO, Keith Style from Presidio Group
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Jan 20, 2026 |
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The Silent Profit Leak Hiding on Every RO...Discounts. Let's STOP it Right Now!
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Jan 19, 2026 |
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Behind the Voice AI Curtain: A CTO Explains What Dealers Should Actually Ask
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Jan 12, 2026 |
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Smarter Inventory Decisions with LotGPT Explained by Lance Schafer
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Dec 22, 2025 |
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Built in the Dealership: The Real Story Behind MyKaarma with Ujj Nath,Co-Founder
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Dec 17, 2025 |
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From Working at Enterprise to AI Pioneer: Nick Cossette on Revolutionizing Auto Sales & Service!
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Dec 16, 2025 |
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Managers Mini-Series: How Leaders Teach Objection Handling That Sticks— Episode 4
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Dec 14, 2025 |
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Managers Mini-Series: Explain Value Better by Coaching for Service Approvals— Episode 3
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Dec 13, 2025 |
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Managers Mini-Series: Lead Strong by Coaching Your Team to Dominate the First 3 Minutes— Episode 2
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Dec 10, 2025 |
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Managers Mini-Series: Level Up Daily with Fast Coaching for Dealership Managers — Episode 1
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Dec 08, 2025 |
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How Elite Dealers Are Pulling Ahead: Bill Camastro on AI, People, and Performance!
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Dec 04, 2025 |
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How to Build a Team That Loves Working With You (Not For You) with Clint Pulver!
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Nov 25, 2025 |
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Inside CDK's Data: What's Really Holding Service Departments Back With Kim Saylor!
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Nov 23, 2025 |
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Voice AI Is Exploding in Automotive: The New Era with Rich Sands, CEO of Stella
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Nov 18, 2025 |
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Ep6 Internet Sales Series: Work Smarter, Not Harder! AI Strategies for Dealership Teams
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Nov 12, 2025 |
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P4 AI Mini Series: Sales & Service are Leading the AI Shift Inside Dealerships — with Carla Ksonzek, Head of Sales at Matador AI
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Nov 05, 2025 |
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P3 AI Mini Series: From Demo to Daily Use: How to Make AI Actually Work Inside a Dealership — with Joshua Bagley, Head of After Sales at Matador AI
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Nov 05, 2025 |
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P2 AI Mini Series: From GM to Dealer Advisory Board Member: How AI Is Changing the Way Dealerships Operate
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Nov 05, 2025 |
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P1 AI Mini Series: How to Collab with AI in Your Dealership with Kevin Esmezyan, Matador AI
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Nov 05, 2025 |
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Ep5 Internet Sales Series: Stop Sending Boring Emails! Level Up Your Video Game!
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Nov 03, 2025 |
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Ep4 Internet Sales Series | Stop Being Transactional: Connect, Build Trust, Sell More
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Oct 29, 2025 |
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Ep3 Internet Sales Series | The 3-Step Framework to Convert Internet Leads Into Appointments
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Oct 27, 2025 |
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Ep2 Internet Sales Series | Aggressive 72-Hour Internet Lead Follow-Up Strategy
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Oct 22, 2025 |
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Ep1 Internet Sales Series | Stop Sounding Basic! Level Up Your Phone Game with Jen Suzuki
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Oct 20, 2025 |
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Leadership That Sells Cars: How Raul Gomila Took City Kia to #3 in the Nation
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Oct 16, 2025 |
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Ep. 8 2.0 MPI Follow-Up Calls: Turning Conversations into Approvals
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Oct 13, 2025 |
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Ep. 7 Real MPIs, Real Practice, Real Results: Boost Approvals with Hands-On Training
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Oct 08, 2025 |
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Ep. 6 Stop the Tech Talk: Why Analogies Win Service Approvals
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Oct 06, 2025 |
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Ep. 5 The #1 Takeaway from My Service Classes: J-R-R Explained
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Oct 01, 2025 |
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Ep 4 Why Unclear Expectations Kill CSI (and How to Fix It)
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Sep 29, 2025 |
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Reshaping Dealership Marketing: Social Media, Boosting, Branding, AI and Bots
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Sep 24, 2025 |
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Ep. 3 Don't Sleep on the Walkaround: The Service Drive Trust Builder!
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Sep 22, 2025 |
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Jay Vijayan, Founder & CEO of Tekion on Risk, Innovation, Disruption and Building the Future of Automotive
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Sep 17, 2025 |
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Ep. 2: Why Your Greeting Sets the Tone for Approvals (and Paychecks)
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Sep 15, 2025 |
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Service Team Series Ep.1: The Secret to More Approvals
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Sep 08, 2025 |
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Driving Relationships and Embracing Change: A Conversation with Ryan Rohrman, CEO Rohrman Automotive Group
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Sep 02, 2025 |
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Mindset, Leadership & Bold Moves with Inder Dosanjh & Munish Mahajan
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Aug 26, 2025 |
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Management, Sales & BDC Secrets from the Big Leagues: Greg Iverson on Winning Sales Processes
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Aug 19, 2025 |
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Rethinking the Ring: Why the Phone is Your Dealership's Greatest Untapped Revenue Source with CallRevu
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Aug 07, 2025 |
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Step 9 & 10: From Handshake to Longtime Loyalty - Series on Showroom 10 Steps to Sale
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Aug 07, 2025 |
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Steps 7-8: Let's Talk Numbers & Bold Closes—Without Killing the Vibe - Series on Showroom 10 Steps to Sale
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Aug 05, 2025 |