Inside Job: Making CX Work
By Merkle
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Category: Marketing
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Episodes: 16
Description
This podcast hosted by Jose Cebrian discusses CX transformation and the people who make it happen. Jose will interview guests across dentsu, brands, and partners to give listeners tips and examples of how transformation becomes a reality, from tech, to CRM, experience, and everywhere in between.
| Episode | Date |
|---|---|
|
Episode 16: How Retailers Can Innovate with Snowflake
|
Sep 16, 2022 |
|
Episode 15: The New Mindset You Need to Master Google Analytics 4
|
Sep 01, 2022 |
|
Episode 14: How Wealth Management Organizations Can Innovate in 2022 and Beyond
|
Jul 15, 2022 |
|
Episode 13: How to Define and Measure CX Transformation in Financial Services
|
Jun 24, 2022 |
|
Episode 12: How the Cloud Fuels Nonprofit Innovation
|
Apr 22, 2022 |
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Episode 11: What Transformation Looks Like For Insurance Brands
|
Apr 15, 2022 |
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Episode 10: Taco Bell’s Digital Transformation to Connect All Channels
|
Feb 17, 2022 |
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Episode 9: Driving Personalized Content at Scale with Adobe
|
Jun 17, 2021 |
|
Episode 8: Customer Experience Transformation in Action with Brenntag
|
Jun 02, 2021 |
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Episode 7: Navigating the Current State of B2B
|
Apr 29, 2021 |
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Episode 6: The Core Components of Digital Experience in 2021
|
Apr 07, 2021 |
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Episode 5: The New World of Retail: Innovations and Beyond
|
Mar 11, 2021 |
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Episode 4: Building a Customer-centric Organization
|
Feb 23, 2021 |
|
Episode 3: Getting Started with Data Transformation
|
Feb 03, 2021 |
|
Episode 1: Why is CX Transformation Important?
|
Jan 12, 2021 |
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Episode 2: Understanding Digital Transformation: What Marketers Need to Know
|
Jan 12, 2021 |