TP Talks Podcast
By Teleperformance
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Category: Management
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Episodes: 40
Description
TP Talks Podcast provides insightful and educational digital transformation content to inspire ideas and keep you updated on the latest CX and Business Services industry topics, solutions, and trends - featuring leading Industry thought leaders. Whether it's solutions like customer service, sales, digital automation, back-office, or delivery models like work-at-home, we have you covered!
| Episode | Date |
|---|---|
|
Three Key Trends Shaping the Future of Customer Acquisition & Digital Sales
|
Jul 27, 2023 |
|
The Future Of Collections & Empathetic CX Amid Economic Uncertainty
|
Apr 19, 2023 |
|
Effective Quality & Skills Required to be a Great Sales Leader
|
Apr 04, 2023 |
|
Top 5 Predictions in the Healthcare Industry in 2023
|
Feb 22, 2023 |
|
Marriott International's 3 Key Ingredients to Award Winning Customer Experience
|
Jan 30, 2023 |
|
AI and Analytics Powering the Future of Sales
|
Oct 26, 2022 |
|
Digital Health and Transformation for a Digital Future
|
Oct 12, 2022 |
|
Luxury CX – Why not serve like a luxury brand?
|
Sep 30, 2022 |
|
How Seagate Technology Realigns Effective CX Strategies by Balancing High-Tech and Human Touch
|
Aug 11, 2022 |
|
Next Generation Performance Analytics
|
Aug 04, 2022 |
|
Ensuring Sales program Success with the Right People, Talent and Processes
|
Jun 27, 2022 |
|
Progress is Opening the World of Travel
|
Jun 23, 2022 |
|
Nailing the Experience: How to Transform Customer Experience to be More Efficient
|
Jun 09, 2022 |
|
Bringing Back the Essence of Hospitality
|
May 23, 2022 |
|
Keys to Operational Success in Sales Programs
|
May 11, 2022 |
|
Emerging Payments and the Crypto Landscape Today
|
Apr 27, 2022 |
|
High-Performance Team Coaching Techniques and Recipe's for Success
|
Mar 25, 2022 |
|
The Future of CX in the New Economy
|
Mar 02, 2022 |
|
Preparing Your Digital Sales Programs for Success in 2022
|
Dec 13, 2021 |
|
Combating Hiring Challenges in the US
|
Nov 17, 2021 |
|
Asynchronous Messaging - The Future of Customer Interaction
|
Sep 29, 2021 |
|
Transforming in the Face of Adversity
|
Sep 15, 2021 |
|
Human Consequence of Automation
|
Aug 02, 2021 |
|
Reaching New Sales Frontiers with Video/Live Selling
|
Jul 28, 2021 |
|
Stop Sabotaging your Career
|
Jun 25, 2021 |
|
Leveraging Data and Analytics to Drive Sales Revenue
|
Jun 23, 2021 |
|
Leveraging Tools, Technology and Data to Facilitate Effective Sales Strategies
|
May 13, 2021 |
|
The Offer You Can't Refuse
|
Apr 26, 2021 |
|
Microsoft: Leading the Way in Vested Sourcing
|
Mar 22, 2021 |
|
How to Rock your Sales Programs in 2021
|
Feb 11, 2021 |
|
Chat Continues to be a Critical Solution in this New Normal
|
Feb 04, 2021 |
|
Driving Customer Centricity and Making Claims Better the Liberty Mutual Insurance Way
|
Jan 18, 2021 |
|
Driving Agent and Customer Experience the Dropbox Way
|
Jan 18, 2021 |
|
The New Normal for Banking and Financial Services Institutions
|
Jan 18, 2021 |
|
Tele-Medicine - Deploying Omnichannel Digital Strategies in Telehealth
|
Jan 18, 2021 |
|
Tele-Medicine - Deploying a High-Tech and High-Touch Approach to Contact Tracing
|
Jan 18, 2021 |
|
Ensuring Sales Programs Remain Effective and Efficient in the New Normal
|
Jan 18, 2021 |
|
Tele-Medicine – Triage and Scheduling in the New Normal
|
Jan 18, 2021 |
|
Kickstarting your Sales Engine in the New Normal
|
Jan 18, 2021 |
|
COVID-19 and Its Impact on Sales Programs
|
Jan 18, 2021 |