Small But Mighty Agency

By Audrey Joy Kwan

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Category: Management

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Episodes: 118

Description

If you want to grow an agency to seven figures and beyond without working more hours in your business, tune in. 


I know your time is valuable, so I keep it practical and help you work smarter, not harder, in every episode. 


I'm your host, Audrey Joy Kwan. I know what it takes to build an agency—including supporting an agency owner in selling and exiting, and consulting for 200-person agencies—because I've done it. 


My team and I have coached and consulted with over 150 agency owners and have been behind the scenes of multiple seven-figure agencies. 


All this to say, join us on the Small But Mighty Agency podcast to grow an agency with real-world experience and practical tips that help you to work less and earn more while leading with integrity. 


Let's go! 


Episode Date
3 Opportunities Agency Owners Can’t Ignore in 2025
Dec 18, 2024
Are You Hesitant to Niche? Let’s Talk About Why (and How to Overcome It)
Dec 04, 2024
Is Your Agency Missing Out on Referral-Ready Relationships?
Nov 20, 2024
How to grow your agency without losing culture and connection
Nov 06, 2024
Building a Work-Life Balanced Agency Without Sacrificing Productivity or Client Satisfaction
Oct 23, 2024
Stuck In a Plateau? How Repositioning Might Be the Answer
Oct 09, 2024
Why Collaborative Ecosystems Are The Future of Small Agency Growth
Sep 25, 2024
How AI Helped One Agency Double Productivity – Here’s How
Sep 11, 2024
How to scale by franchising your agency (she did it, so can you)
Aug 28, 2024
Why Claiming a Niche Helps You Get More Clients Without Stressful Marketing
Aug 14, 2024
What’s Working in Marketing this Quarter to Drive Sales?
Jul 31, 2024
4 Keys for Successfully Introducing New Services
Jul 17, 2024
How to Optimize Account Management for Better Client Retention
Jul 03, 2024
4 Perspectives On a 4-Day Work Week for Your Agency
Jun 19, 2024
5 Advantages Niche Agency Owners Are Capitalizing On Today
Jun 05, 2024
How to know if a referral network is right for you?
May 29, 2024
How To Get More Consistent Referrals for Your Agency
May 22, 2024
4 Key Referral Channels: Are You Using Them to Get More Clients
May 15, 2024
5 Powerful Reasons Top Agencies Have Referral Programs (and why you need one)
May 08, 2024
Escape the Daily Grind in Your Agency: Key Processes You’re Overlooking
May 01, 2024
How to Empower Your Team and Let Go So You Don’t Burnout? [Case study]
Apr 24, 2024
Is the Pursuit of Quick Success Obscuring Your Strategic Vision? Here's How to Tell
Apr 17, 2024
How to Prevent Shiny Distractions from Derailing Your Business Growth
Apr 10, 2024
How to transfer niche knowledge to your team so you can scale
Apr 03, 2024
How are successful niche agencies thinking and doing differently in the current economy?
Mar 27, 2024
What Are The Top Niches for Agency Success in The Current Economy?
Mar 20, 2024
How to attract new clients on LinkedIn in 2024
Mar 13, 2024
How I created a track record of tripling growth for agencies with this strategic system
Mar 06, 2024
The “Big 3” Pillars Agency Owners Need to Build a High-Performing Agency
Feb 28, 2024
5 Key Things Doers Have To Unlearn to Succeed as Leaders
Feb 21, 2024
How to grow the leaders that move your agency forward so you don’t burn out?
Feb 14, 2024
Marcel Petitpas: The metrics that matter for profitability
Feb 07, 2024
Predictions: What is Required for Agency Success in 2024?
Jan 31, 2024
How a project debriefing system helps make better teams
Jan 24, 2024
4 Habits for Thriving When Motivation Wavers
Jan 17, 2024
5 Hidden Biases That Lead to Slow Growth or No Growth
Jan 10, 2024
12 Steps to Make Better Decisions in Your Business This Year
Jan 03, 2024
5 Pillars that Anchored Business Growth in 2023
Dec 20, 2023
4 Leadership Styles to Get You Out of the One-Size-Fits-All Approach
Dec 13, 2023
3 Communication Challenges to Master for a High-Performing Team
Nov 29, 2023
Bonus Replay: 4 Lessons that Grew My Business by 30%
Nov 15, 2023
5 Ways to Position Your Agency as First Choice
Nov 01, 2023
Ameet Khabra: How to know if your business stands out or blends in?
Oct 18, 2023
How avoiding the comparison trap will reshape your 2024 strategy?
Oct 04, 2023
How the Curse of Expertise is Holding You Back
Sep 20, 2023
How do I set boundaries without worrying balls will get dropped?
Sep 06, 2023
How to transform processes into profits
Aug 23, 2023
Creating more revenue-generating opportunities with a strategic service delivery structure
Aug 09, 2023
How to avoid a major trap that keeps you stuck as the bottleneck in your business
Jul 26, 2023
Leverage these two foundations to break free from being a bottleneck
Jul 12, 2023
How can Intellectual Property transform your service-based business?
Jun 28, 2023
Navigating the Messy Middle to Build Your Agency
Jun 14, 2023
Jon Morris: From seven to eight figures - the power of financial forecasting
May 31, 2023
Chaos is holding you back from growing your business - here's why
May 17, 2023
The Hidden Cost of DIY versus Delegation
May 03, 2023
Haley Dagan: How to overcome the challenge of letting go to build a team
Apr 19, 2023
Rebecca Bartlett: Overcoming the fears and self-doubt of growing an agency
Apr 05, 2023
Is The Agency Model The Best Path For You?
Mar 22, 2023
CXD Studio: How they turn clients into preferred partners and create a sustainable business
Mar 08, 2023
Erica Norris: 4 strategic activities that doubled her revenue and increased client retention
Feb 22, 2023
Erika Montgomery: When to change, pivot or develop new offers in your business?
Feb 08, 2023
Suzie Bao: Racial representation in mentorship matters for business growth
Jan 25, 2023
Katie Jefcoat: 5 ingredients for happiness “soup”
Jan 11, 2023
4 lessons that grew my business by 30%
Dec 28, 2022
Jennifer Taback: How cultural intelligence makes her agency innovative
Dec 14, 2022
Rebecca Teaff: Growing the team to cross seven figures
Nov 30, 2022
How to Handle Unclear Scopes (profitably) in a Service Business
Nov 16, 2022
5 Pillars of a Productized Service That Help You Grow (even if you’re at capacity)
Nov 02, 2022
Why Productize Your Service? Do You Need It?
Oct 19, 2022
Success: How to get more time freedom in your service business and make money (even on vacation) with Justin Salters
Oct 05, 2022
Jenny Smith: How transparency helps this multiple 7-figure agency owner have an engaged team
Sep 21, 2022
Ray Wang: How this SEO strategist made consistent $10K months by keeping it simple
Sep 07, 2022
Afton Brazzoni: Lessons learned from her first 5 hires while transitioning from solopreneur to agency
Aug 31, 2022
Amanda Nelson: The rollercoaster ride to making $500K year in her agency
Aug 17, 2022
Cara McColman: How to build a better team with personality assessments
Aug 03, 2022
John Vuong: Leaving the 9 to 5 to Build a 7-figure Marketing Agency
Jul 21, 2022
Dianne McKay: Lessons learned from buying a marketing agency
Jul 07, 2022
Nanci Corrigan: Having the courage to pivot your business
Jun 23, 2022
Allie LeFevere: Humor is the most underrated competitive advantage in marketing
Jun 09, 2022
Kait Dinunzio: Leadership and growing her consultancy into an agency with apprentices
May 26, 2022
Taralyn Carver: Solopreneur to agency owner in 10 months
May 12, 2022
Kiirsten May: The fastest way to $500K in sales
Apr 27, 2022
Taylor McMaster: Mastering client management
Apr 13, 2022
Guillermo Chan: Growing a multiple six-figure agency in two years using Upwork
Mar 30, 2022
More first-year multiple six-figure service businesses than ever before?
Mar 17, 2022
Why you’re the Bottleneck in your Business
Mar 02, 2022
Todd Anthony: Nurturing zone of genius to build a better agency
Feb 16, 2022
Doug Darling: How processes set this seven-figure video agency up for premium pricing
Feb 02, 2022
Nick Dank: Solving communication challenges to grow his agency
Jan 19, 2022
Going from Solopreneur to Agency Owner?
Jan 05, 2022
Kara Hoholik: How she leads an agency on part-time hours
Dec 22, 2021
Kyle Doran: Redefining roles in his agency for less busy work and more value
Dec 08, 2021
Amisha Shrimanker: Landing Big Name Dream Clients
Nov 24, 2021
Lisa Genovese: Applying the 80/20 rule to catapult her business to a seven-figure agency
Nov 10, 2021
Jon Allison: Growing Your Business with Collaborative Partner Networks
Oct 27, 2021
Avoiding Shiny Object Syndrome in Your Business
Oct 13, 2021
Julie Wang: How to Inspire and Attract Gen Z talent
Sep 29, 2021
Trevor Longino: From Freelancer to Agency Owner in Six Months
Sep 15, 2021
Joel Sellentine: Finding a North Star & Growing a Seven Figure Agency in Four Years
Sep 01, 2021
Brittany Berger: How to Break Free from Hustle Culture and Find Your Own Productivity Rhythm
Aug 18, 2021
Mooren Bofill: How inclusion matters and what this forward-thinking agency is doing to create industry change.
Aug 04, 2021
Don't Let These 2 Fears Get In The Way of Growing Your Business with a Great Team
Jul 21, 2021
Kate Strathmann: How to create more freedom and flexibility for the team to thrive inside and outside of the business.
Jul 07, 2021
Andréa Jones: How she leveled up her services and raised her retainer rates by 30%
Jun 23, 2021
Rita Barry: How to grow a multiple 7 figure agency with more ease
Jun 16, 2021
Michael Tighe: How to avoid $60K in mistakes when growing your team
Jun 09, 2021
Karen Seymour: How this social media strategist is going from solopreneur to CEO
Jun 02, 2021
Jelly Marketing & PR: How systems, processes and partnership helps this agency serve over 80 clients
May 26, 2021
Jenn Ennis: How great advice on pricing your services plus one confidence-boosting project can change your business
May 19, 2021
4 Things Holding Your Business Back from Having a Self Managing Team
May 12, 2021
Conner Galway: How this Leader of the Year is building his business in an uncontested market place and why scaling isn’t the focus.
May 05, 2021
Shannon DeSouza: How a micro-agency is building the business to avoid the self employment trap
Apr 28, 2021
Christine Pilkington: How this mom-blog evolved into a CMO for hire business
Apr 21, 2021
Allison Davis: How to spot opportunities for bigger plays in sales conversations
Apr 14, 2021
Joel Klettke: How this copywriting consultant uncovered a new opportunity to serve fast-growing B2Bs and pivoted into an agency with a scale-able niche
Apr 07, 2021
Lindsay O’Donnell: How overcoming mindset blocks to hiring helped this agency owner break the ceiling on her sales goals
Mar 31, 2021
Scot Keith: How cultivating a low overhead, high talent team set this business owner up to win Strategy Agency of The Year
Mar 24, 2021
Trailer: Welcome to the Small But Mighty Agency Podcast
Mar 08, 2021