ITSM Podcast covering Latest Solutions & Best Practices

By Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations

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Description

CV: Gregor has been providing ITSM/ITAM/CRM Best Practices, Latest Solutions, Development, Consulting, Architecture, and Design since 1996, that's 27+ years, 100+ implementations, worldwide, in the UK, Europe, Australia, Singapore, Canada, USA with products such as but not limited to Ivanti Neurons for ITSM/ITAM, Ivanti Service Manager, Saleslogix CRM, HEAT. Disclaimer: Not endorsed by, affiliated with, or sponsored by Ivanti, or Infor. Any use of the software product names is descriptive of product experience/skillset and used to review the mentioned enterprise software products.

Episode Date
10 Principles of Kaizen
May 01, 2024
Is iPaaS the future for Ivanti Integrations?
Mar 14, 2024
When to consider a freelance contractor for your Ivanti Neurons ITSM/ITAM system
Feb 13, 2024
Ivanti ITSM Project FAQ by Service Desk Managers
Jan 16, 2024
Onsite vs Remote Ivanti Consultant/Developer?
Nov 28, 2023
What is Ivanti Certification? And is it important?
Nov 21, 2023
How many Ivanti Consultants and Developers do you need for your ITSM Project?
Nov 07, 2023
ChatGPT and ITSM
Mar 27, 2023
Do you really need a Project Manager for your Ivanti Neurons for ITSM/ITAM Implementation?
May 18, 2022
What makes a great Ivanti HEAT Neurons Administrator/Developer/Consultant?
Apr 07, 2022
Developer or Consultant?
Feb 19, 2022
Is Ivanti a Professional Services Provider?
Jan 18, 2022
About your ITSM Podcaster
Jan 05, 2022
Dashboard Reporting & Christmas Lights
Dec 01, 2021
Software Asset Management 101
Nov 19, 2021
What is IT Asset Management (ITAM)?
Oct 19, 2021
Lessons learnt from Dragons' Den UK and Shark Tank Australia
Oct 01, 2021
Password Resets – Incident or Service Request?
Sep 16, 2021
Typical ITSM Implementation Timeframe
Sep 07, 2021
SLAs red headed step child
Aug 25, 2021
What is the difference between an Incident, Problem, Service Request, and Change Requests?
Jul 29, 2021
UAT Test Script Case Examples
Jul 07, 2021
Who owns UAT Test Scripts
Jun 17, 2021
Email Summaries
Jun 01, 2021
Email: Productivity Tool or Time-Waster?
May 25, 2021
Common UAT Pitfalls
May 18, 2021
What is Regression Testing?
May 11, 2021
What is the difference between UAT Testing and System Testing?
May 10, 2021
What is Edge Computing? Shift Left Paradigm?
May 05, 2021
ITSM News: Ivanti to Acquire Cherwell to Enable End‑to‑End Service and Asset Management
Apr 26, 2021
What is User Acceptance Testing (UAT)?
Apr 22, 2021
ITSM Implementation Milestones
Apr 21, 2021