Fixed Ops 5
By Corey M Smith Fixed Operations Training Manager For National Auto Care
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Category: Automotive
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Episodes: 77
Description
Welcome to FWRD: An EasyCare Podcast, your go-to resource for mastering dealership operations, hosted by Corey Smith. With Corey's extensive background as a training professional, each episode delves deep into the automotive, powersports, RV, and marine industries. Corey brings expert guests to the table, sharing invaluable insights and strategies for success. From optimizing sales techniques to navigating industry trends, FWRD equips you with the knowledge and tools needed to thrive. Tune in to FWRD and stay ahead of the curve.
| Episode | Date |
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74. FWRD Market challenges for franchise dealers and how to overcome them with VP of Sales For the West and East Regions Mark Cortez and Greg English
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May 05, 2024 |
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73. Fixed Ops 5- Revving up Wellness: Mental Health Strategies for Service Professionals with Service Manager Jerry Davis
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Apr 20, 2024 |
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72. Fixed Ops 5- Untapped Potential in Fixed Ops Department with Joe Gibson Director of Marketing with InteliCheck
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Apr 15, 2024 |
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71. Fixed Ops 5- Charging Ahead:Unpacking Strategies, AI Integration, and having a Vision for 2024 Fixed Ops with Ujj Founder of MyKaarma
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Apr 13, 2024 |
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70. Fixed Ops 5-Revolutionizing Dealerships with Andres Pinter Co-CEO of Bullet EV Charging solutions.
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Apr 05, 2024 |
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69. Fixed Ops 5- Part 2 of Professional Development and Education with Erick Jauregui & Jerimiah Shelton Trainers & Leaders with EasyCare
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Mar 20, 2024 |
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68. Fixed Ops 5- Navigating the Future:Innovations and Challenges in Automotive
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Mar 05, 2024 |
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67. Fixed Ops 5- Professional Development and Education with Erick Jauregui & Jeremiah Shelton Trainers with EasyCare
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Feb 20, 2024 |
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66. Fixed Ops 5- Show value to Customers and The Manufacturer with Sean Hartman National Sales Direct at PencilWrench & Joe McCue Vice President at PencilWrench
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Jan 20, 2024 |
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65. Fixed Ops 5- Sales and Training and Coaching with Timothy C. Lindsey Productivity Coach at Keller Williams Realty
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Jan 05, 2024 |
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64. Fixed Ops 5- Virtual Portfolio Management with Varnado D. Williams Director of Virtual Portfolio Management with MOTiiV
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Dec 05, 2023 |
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63. Fixed Ops 5- Boost Customer Satisfaction with Earl "Sticks" Brown Found & CEO of Radiant Ride
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Nov 20, 2023 |
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62. Fixed Ops 5- Exceptional Service Experience with Steven Apicella CEO of Strategic DX
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Nov 05, 2023 |
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61. Fixed Ops 5- Old leadership VS New leadership with Tully Williams Parts and Service Director with The Niello Company
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Oct 20, 2023 |
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60. Fixed Ops 5- Loyalty with Walt Burns RV Brand Manager for EasyCare
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Oct 05, 2023 |
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59. Fixed Ops 5- Getting Back To Basics with Ron Overs Fixed Ops Magazine
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Sep 20, 2023 |
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58. Fixed Ops 5- Tips on Retaining Customers with Brooke Furniss Founder of BZ Consultants Group and Host of Facts Not Feelings Podcast
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Sep 05, 2023 |
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57. Fixed Ops 5-Change your Mindset with Trevor Houston Host of the Who Ya Know Podcast
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Aug 20, 2023 |
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56. Fixed Ops 5- How to help dealers drive customers to service with Adam Yoder Sr. Regional Director at EasyCare
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Aug 05, 2023 |
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55. Fixed Ops 5- When Profits Creates Goodwill with Arnold Gacita President of Petra Automotive Products
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Jul 20, 2023 |
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54. Fixed Ops 5- Looking Back at 2022 with a look ahead to 2023 with Steve Mitchell from Creativeguysteve.com
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Jul 05, 2023 |
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53. Fixed Ops 5-Technicians and their Wellbeing with Wrench Turner's On-Line and The Wrench Turner's Podcast Joshua Taylor
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Jun 20, 2023 |
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52. Fixed Ops 5- What is Reinsurance with NAC’s VP of Profit Participation Coby Mavroulis
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Jun 05, 2023 |
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51. Fixed Ops 5- Setting the Service Team up for Success with Region Performance Manager for APCO/EasyCare Walt Burns
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May 26, 2023 |
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50. Fixed Ops 5- Aftermarket Parts sales for Auto Dealerships with Tim Hardin from Epicor
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May 20, 2023 |
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49. Fixed Ops 5- Do you want to WIN at every level in Sales w/ Glenn Lundy from 800% Elite Automotive
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May 05, 2023 |
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48. Fixed Ops 5- Is RV similar to Automotive with Zach Wakazuru GM with Poulsbo RV
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Apr 20, 2023 |
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47. Fixed Ops 5- Sales to Serivce Handoff with Jarrod Kilway COO of Konect AI
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Apr 05, 2023 |
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46. Fixed Ops 5-Is Flate Rate Dead with Fixed Ops Director Shawn Butler
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Mar 20, 2023 |
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45. Fixed Ops 5- Retention with Laurie Halter Owner of Charisma
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Mar 05, 2023 |
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44. Fixed Ops 5- NADA Recap with Dan Shine of AutoNews
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Feb 20, 2023 |
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43.Fixed Ops 5- Outlook of Automotive for 2023 and Beyond with Jeff Liebler Divisional Vice President of the East for APC
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Feb 05, 2023 |
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42. Fixed Ops 5- Tip on Training and being a caring Service Advisor with Automotive Service and Parts Trainer Kieran Stack
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Jan 20, 2023 |
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41. Fixed Ops 5- EV is coming Are You Ready! with Russell Hill Founder of Fixed Ops Marketing
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Jan 05, 2023 |
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40. Fixed Ops 5- The Journey of a Service Manager with Fixed Ops Director of Danville Toyota
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Dec 20, 2022 |
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39. Fixed Ops 5- Tips on Recruiting Employees with Charles Higgins Founder of Pinnacle Ai
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Dec 05, 2022 |
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38. Fixed Ops 5- Understanding Telematics with COO of Traver Connect Bob Gower
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Nov 20, 2022 |
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37. Fixed Ops 5- Should Training be a year round requirement with Robert Charbeneau Owner of Gear Head Training
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Nov 05, 2022 |
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36. Fixed Ops 5- Growing your own Techs and Team with Service & Parts Manager Darryl Terrell
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Oct 20, 2022 |
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35. Fixed Ops 5- Recruiting and Team Building with GM/Vice President at Terry Auto Group
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Oct 05, 2022 |
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34. Fixed Ops 5- Limiting Beliefs and Self-Beliefs with Wilson Lawrence owner of Wilson's Coaching
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Sep 20, 2022 |
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33.Fixed Ops 5- What is Telematics as it relates to Automotive with Bob Gower COO of Traver Connect
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Sep 05, 2022 |
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32. Fixed Ops 5- How to build Trust both Internally and Externally with Dealer Principal and Founder of TruVideo Joe Shaker
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Aug 20, 2022 |
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31. Fixed Ops 5- What does the Manufacturer really want from Franchise Dealers with Dealer Consultant AJ Holst
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Aug 05, 2022 |
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30. Fixed Ops 5- Mobile Service with Chief Operations Officer Ed Roberts
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Jul 20, 2022 |
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29. Fixed Ops 5- Get a Sneak Peek of NAC's EV Exclusive Product Line with Souvanna Southammavong
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Jul 05, 2022 |
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28. Fixed Ops 5- Marketing to the Dealerships Customer with Laurie Halter Owner of Charisma
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Jun 20, 2022 |
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27. Fixed Ops 5- Top 5 Things to do once you get promoted with Fixed Ops Director Joe Chambers & Service Manager Erick Jauregui
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Jun 05, 2022 |
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26. Fixed Ops 5- Where are all the Technician's with Jay Goninen Co-Founder & President of WrenchWay
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May 20, 2022 |
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25. Fixed Ops 5- Anniversary Podcast Auto News Year in Review with special guest
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May 05, 2022 |
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24. Fixed Ops 5- Covid, Chip Shortage, Gas Prices and the State of Automotive with Tony Wanderon CEO Of National Auto Care
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Apr 20, 2022 |
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23. Fixed Ops 5-Where does the BDC go now with Shawn Armorer from BDC Alchemy
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Apr 05, 2022 |
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22. Fixed Ops 5- Inside the BDC with Founder & Owner of BDC Alchemy Shawn Armorer
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Mar 20, 2022 |
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21. Fixed Ops 5- Tips on the Technician Shortage with Service Manager Dan Beakey
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Mar 05, 2022 |
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20. Fixed Ops 5- Future State of the Auto Dealerships Paul Meijer Owner of DealerVendorMatch.com
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Feb 20, 2022 |
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19. Fixed Ops 5- Parts Shortage with Kaylee Felio Sales & Marketing Manager with PartsEdge
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Feb 05, 2022 |
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18. Fixed Ops 5-Mindset & SMART Goals with Zach McVicker CEO & Founder of OnBoardian
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Jan 20, 2022 |
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17.Fixed Ops 5-Training how to fit it into a busy Service Department with Fixed Ops Director Corey Parker
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Jan 05, 2022 |
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16. Fixed Ops 5- Ways to show your team you're thankful for them. With Eric Radford Regional Sales Manager for National Auto Care
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Dec 20, 2021 |
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15. Fixed Ops 5- Keeping your Employees engaged with Zach Spangler CEO of Nimble
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Dec 05, 2021 |
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14. Fixed Ops 5- Employee Retention with Strategic DX CEO Steve Apicella
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Nov 20, 2021 |
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13. Fixed Ops 5- Customer Experience how to be the gold standard with Strategic DX CEO Steve Apicella
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Nov 05, 2021 |
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12. Fixed Ops 5- Fixed Ops is more than just Service with Kaylee Felio
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Oct 20, 2021 |
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Episode 11 What your dealership doesn't know about Recalls Part 2 with Sean Reyes
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Oct 05, 2021 |
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Episode 10 What your dealership doesn't know about Recalls With Sean Reyes
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Sep 20, 2021 |
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Episode 9 Fixed Ops 5- F&I Similar to Service with Account Manager Chris Wilson
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Sep 05, 2021 |
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Episode 8 Fixed Ops 5- Going from Good to Great With Service Manager Erick Jauregui
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Aug 20, 2021 |
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Episode 7. Marketing and adding more onto the Repair Order with Russell Hill
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Aug 05, 2021 |
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Episode 6. Real Growth within the Service Department with Jim Roche
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Jul 20, 2021 |
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Trailer Episode 7 Marketing and Adding more onto the Repair order with Russell Hill From Fixed Ops Marketing
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Jul 13, 2021 |
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Episode 5. The Disconnect Between F&I and Service with Jay Lawrence
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Jul 05, 2021 |
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Episode 4. Turning In-Store Competition into Cooperation, Driving Retention with National Trainer Cindy Lawrence
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Jun 20, 2021 |
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Trailer for Episode 6 Jim Roche Real Growth within the Service Department
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Jun 16, 2021 |
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Episode 3. Retention and Team Building with special guest Tim Pallay
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Jun 04, 2021 |
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Episode 2. Multi-Point Inspection from the Dealers point of view with Fixed Operations Director at International Imports Joe Chambers
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May 20, 2021 |
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Episode 1. Multi-Points How to present them with Fixed Ops Magazine Publisher Ron Overs
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May 05, 2021 |
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National Auto Cares Fixed Ops 5 Trailer
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Apr 21, 2021 |