CX Confessions: The Customer Experience Show
By Khoros
Listen to a podcast, please open Podcast Republic app. Available on Google Play Store and Apple App Store.
Image by Khoros
Category: Marketing
Open in Apple Podcasts
Open RSS feed
Open Website
Rate for this podcast
Subscribers: 0
Reviews: 0
Episodes: 31
Description
Your customers crave human connection — to be part of a community — and brands that forge meaningful relationships with their customers thrive. But harnessing the power of connection across multiple digital interactions is harder than ever. In this show, we get some of the sharpest minds from the CX C-Suite to share their stories and insights, so that you can learn how to empower your customers to feel fully seen, heard, and understood — to create customers for life.
| Episode | Date |
|---|---|
|
Why consistency is critical in CX with Prachi Gore, VP of Marketing, Checkr Inc.
|
Nov 09, 2022 |
|
Strengthening connectivity in the healthcare space with Blake Adams, Senior Vice President of Marketing at Florence Healthcare
|
Oct 26, 2022 |
|
Why identity is a key element of the CX journey with Atri Chatterjee, Chief Marketing Officer at ForgeRock
|
Oct 12, 2022 |
|
Uncovering customers insights, straight from the source with Michelle Huff, CMO at UserTesting
|
Sep 28, 2022 |
|
Mindful data collection in the age of data chaos with Michael Katz, Co-Founder and CEO, mParticle
|
Sep 15, 2022 |
|
Why everyone should be a “Chief Value Officer” with Jennifer Anaya, SVP of Global Marketing, Ingram Micro
|
Aug 31, 2022 |
|
How CMOs and CXOs can work together to optimize outcomes with Julie Knight-Ludvigson, CMO at Unit4
|
Aug 17, 2022 |
|
Why data relevance is the key to customer experience with Richard George, Global Head of Integrated Marketing at London Stock Exchange Group (LSEG)
|
Jul 27, 2022 |
|
Hyper-personalizing the buying & sales experience for success with Alex Schmelkin, CMO of Unqork
|
Jul 13, 2022 |
|
The Secret to Building Trust with Consumers with Kirsten Newbold-Knipp, Chief Marketing Officer at FullStory
|
Jun 29, 2022 |
|
The future of partnership marketing with Cristy Ebert Garcia, CMO of Impact.com
|
Jun 08, 2022 |
|
When candidates become customers with Susan Vitale, CMO at iCIMS
|
May 25, 2022 |
|
The Truth of Human Connection: Losing Labels
|
Mar 29, 2022 |
|
Don’t Treat Your Customers Like Tickets
|
Mar 22, 2022 |
|
The Power of Language
|
Mar 18, 2022 |
|
How Culture Influences Great CX
|
Feb 22, 2022 |
|
Keeping Customers in the Discussion
|
Feb 09, 2022 |
|
All Marketing Is B2P (Business to People
|
Jan 26, 2022 |
|
CMO Evolution: From Marketing Officer to Voice of the Market
|
Nov 02, 2021 |
|
Reversible CX: Delightful on the Inside & Outside
|
Oct 19, 2021 |
|
Community is more than marketing, it’s about connection
|
Oct 05, 2021 |
|
No-Nonsense Tips for Listening to Your Customers
|
Sep 21, 2021 |
|
From Tattoos to Teal: How to Deliver Inclusive Experiences
|
Sep 07, 2021 |
|
Cheeselandia: A Micro Influencer Love Story
|
Aug 17, 2021 |
|
Connecting and Creating Community for Amazing CX
|
Aug 03, 2021 |
|
CX That Thrills: How Crown Castle Reinvented B2B CX
|
Jul 20, 2021 |
|
Barbie’s Social Responsibility to Diversity, Sustainability, & Empowerment
|
Jul 06, 2021 |
|
The Godfather of CX: A Look at Metrics and Loyalty with Don Peppers
|
Jun 22, 2021 |
|
How CX Feeds The Growth Of Passion Brands w/ Erin Lowenberg
|
Jun 08, 2021 |
|
The Leading Lady: Phenomenal CX Through Personification
|
May 08, 2021 |
|
Introducing CX Confessions: A Podcast for All Things CX
|
May 08, 2021 |