Customers First Podcast
By Tacey Atkinson
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Category: Management
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Episodes: 156
Description
The Customers First Podcast with host Tacey Atkinson.
Here we engage in Customer-Centric Conversations with industry experts from around the globe to discuss strategies to deliver Magical Customer Experiences.
Thank you for tuning in, becoming Magic Makers, and I look forward to us sitting down to more valuable conversations in the future.
Remember.....
Customer-Centric Cultures Create Magical Customer Experiences.
Go Spread the Magic!
| Episode | Date |
|---|---|
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Making a Difference One Bite at a Time with Sheena Russell
|
Apr 30, 2024 |
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Customer Journey Mapping with Dave Seaton
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Apr 23, 2024 |
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Leadership Includes Trust, Hope, Humility & Empathy with Rich Levene
|
Apr 16, 2024 |
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From Struggle to Strength: Smart Conflict Solutions with Kat Newport
|
Apr 09, 2024 |
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Giving a $#!+ with Neal Woodson
|
Apr 02, 2024 |
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Revisit of the Most Talked About Episode of 2023: The Building Blocks of a Customer Experience Strategy with Annette Franz
|
Mar 26, 2024 |
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Your Promise is Not Your Mission or Vision with Pete Mohr
|
Mar 19, 2024 |
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The Value of Succession & Exit Strategies with Laurie Barkman
|
Mar 12, 2024 |
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Unlocking the Magic of Leadership with Summer Jelinek
|
Mar 05, 2024 |
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Living & Leading an All in Life with Jeanne Collins
|
Feb 27, 2024 |
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Creating Spaces We Want to Live & Lead In with Heather Penny
|
Feb 20, 2024 |
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10 Principles for Building & Sustaining a Culture of Excellence: with Kyle McDowell
|
Feb 13, 2024 |
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Festivals Need to Be Emotion-Evoking Experiences with Special Guest Melanie Jones
|
Feb 06, 2024 |
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Employee Experience Impact on Businesses with Special Guest Anne Donovan
|
Jan 30, 2024 |
|
Rise to Your Potential with Special Guest Nick Hutchison
|
Jan 23, 2024 |
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The Art of Authentic Messaging and Relationship Building through Experiences with Special Guest Amy Kehs
|
Jan 16, 2024 |
|
"Building a Culture of Trust" with special guest Doug Thorpe
|
Jan 09, 2024 |
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"How One Word Can Help Shape Your 2024" with Special Guest, Angie Robinson
|
Jan 02, 2024 |
|
"How High Performing Teams use Trust to Build Relationships." with Special Guest: Natalie Doyle Oldfield
|
Dec 26, 2023 |
|
Making the Customer the Hero of the Story with Special Guest Joel Klettke
|
Dec 19, 2023 |
|
"Jumpstart Your Workplace Culture, with special Guest Eric Stone
|
Dec 12, 2023 |
|
"Effective Leadership Isn't As Hard As We Think", with Special Guest Dr. Andy Neillie
|
Dec 05, 2023 |
|
"Storytelling Must Start on the Inside of Your Company First." with special guest: Ben Baker
|
Nov 28, 2023 |
|
"Using AI to Enhance Your Employee and Customer Experience" : with Special Guest Jeff Sieh
|
Nov 21, 2023 |
|
Know Your Numbers, Know Your Business. with Special Guest Mary Ellen Mansfield
|
Nov 14, 2023 |
|
Lean & Agile: Getting Everyone on the Same Train. with Special Guest: Gene Lee
|
Nov 07, 2023 |
|
Feed "Uncle Google" He Wants to Help You. With Special Guest Lauren Gaggioli
|
Oct 31, 2023 |
|
“Bringing the Social, Back to Social Media”, with Special Guest, Katie Brinkley
|
Oct 24, 2023 |
|
Customer Transformation with Special Guest Chris Hood
|
Oct 17, 2023 |
|
“Are You Prioritizing the Customer?” with Special Guest, Bryan Clayton.
|
Oct 10, 2023 |
|
"Be Different or Be Dead" with special Guest, Roy Osing
|
Oct 03, 2023 |
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“Are People at The Core of All You Do” with Special Guest Braith Bamkin
|
Sep 26, 2023 |
|
The Power of Good Communication, with Special Guest Angie Robinson
|
Sep 19, 2023 |
|
"Creating Epic Goals & Achieving Them" with Special Guest Carina Lawson
|
Sep 12, 2023 |
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Is Your Recruiting, Building or Killing Your Culture? With Special Guest Neha Naik
|
Sep 05, 2023 |
|
"In Search of Your Ideal Client" with Communications Specialist, Amy Kehs
|
Aug 29, 2023 |
|
"Technology Throughout The Customer Experience" with Keith Groshans
|
Aug 22, 2023 |
|
"Creating a High Performance Team" with Peter Taylor
|
Aug 15, 2023 |
|
"How to Create a World-Class Culture" with Special Guest Joe Rockey JR
|
Aug 08, 2023 |
|
Putting Your Teams Needs First & Leading by Example with Special Guest, Jared Lamb
|
Aug 01, 2023 |
|
Making your Business Swoon Worthy with Special Guest, Gisell Paula
|
Jul 25, 2023 |
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Lead to Success through Dynamic Leadership with Special Guest Chris Dubois
|
Jul 18, 2023 |
|
“Cultivating a Culture of Learning from Mistakes” with Special Guest Mark Graban
|
Jul 11, 2023 |
|
“How AI and Data Analytics can Improve Your Company Culture” with Special Guest Frank Mendoza
|
Jul 04, 2023 |
|
"What If It All Goes Right" with Special Guest Amy Scruggs
|
Jun 27, 2023 |
|
"How Not To Deliver BAD Customer Experience" with Special Guest Barbara Khozam
|
Jun 20, 2023 |
|
Building a Team of Superheroes with Special Guest Patti Mara
|
Jun 13, 2023 |
|
Workplace Culture Transformation with Special Guest Dr. Jessica Kriegel
|
Jun 06, 2023 |
|
Music & Magic of Inclusivity in Business & Life with Special Guest Danny Lamb
|
May 30, 2023 |
|
How Word Choices Impact Customer Experience with Special Guest Terre Short
|
May 23, 2023 |
|
Standing Out From Your Competition with Special Guest Patrick Kagen
|
May 16, 2023 |
|
5 Ways To Get 5 Hours Back in Your Week with Special Guest Lindsay Dollinger
|
May 09, 2023 |
|
"Disney Magic Can Live In Your Business Too" with Special Guest, Lou Mongello
|
May 02, 2023 |
|
"The Customer Must Be At The Core" with Special Guest, Pete Mohr
|
Apr 25, 2023 |
|
"How to Humanize Customer Experience Through Creativity." with Special Guest, Author and Creativity-Awareness Educator Michaell Magrutsche
|
Apr 18, 2023 |
|
"People Don't Do Business With A Logo" with Special Guests, Tonya Eberhart & Michael Carr.
|
Apr 11, 2023 |
|
Fail Often, Be Agile & Transform Culture with Special Guest, Anthony Coppedge
|
Apr 04, 2023 |
|
"Leadership with Authenticity, Compassion and Becoming Your Best Self."special guest, Coach, Speaker, Author and founder of "Your Ultimate Life," Kellan Fluckiger
|
Mar 28, 2023 |
|
How to Ask Powerful Questions to Focus on the Customer with Special Guest, Brenden Kumarasamy
|
Mar 21, 2023 |
|
Impacts of Poor Customer Experience on Business with Special Guest, Beverly Hathorn
|
Mar 14, 2023 |
|
"The Building Blocks of a Customer Experience Strategy." With Special Guest, Author, Speaker and CEO of CX Journey Inc., Annette Franz
|
Mar 07, 2023 |
|
Grab your cup of tea and pull up a chair in the Boardroom with Tacey.
|
Feb 28, 2023 |
|
"Building a Company Culture that Puts the Customer First", with Special Guest, Founder & CEO of Lone Fir Creative, Tyler Pigott.
|
Feb 21, 2023 |
|
How Not To Poison Your Best Customer Relationships with Special Guest Steve Buzogany.
|
Feb 14, 2023 |
|
Customer Experience is Everything with Special Guest Drake Scifers
|
Feb 07, 2023 |
|
Clear, Concise Messaging Everywhere with Special Guest Amy Kehs, Owner of Kehs Communications
|
Jan 31, 2023 |
|
Brand Relaunches, Refreshes and How It's More Than Your Logo. With Special Guest: Top Banana at Rocket Juiced Studios, Keith Groshans
|
Jan 24, 2023 |
|
Exciting Announcements about Customers First, You'll want to mark Jan. 22nd, 2023 on Your Calendar!
|
Jan 17, 2023 |
|
Creating Your Word Story, with Special Guest Angie Robinson
|
Jan 10, 2023 |
|
The Importance of Excellence in Customer Service with Special Guest Hank Ebeling.
|
Jan 03, 2023 |
|
Everyone's Primary Job IS Customer Service. With Special Guest Keith Lee
|
Dec 27, 2022 |
|
Creating Super Fans with Special Guest Brittany Hodak
|
Dec 20, 2022 |
|
Teaching Google Who We Are & What We Do with Special Guest Jason Barnard, "The Brand SERP Guy"
|
Dec 13, 2022 |
|
Captivating and Transforming Others with Special Guest Peter George
|
Dec 06, 2022 |
|
Importance of Change & Evolution in Your Business with Special Guest Crystal Steers, Founder of The Chasing Happiness Empire
|
Nov 29, 2022 |
|
Product Placement and It's Effect on the Customer Experience. Special Guest Dominic Artzrouni
|
Nov 22, 2022 |
|
Transforming Business Through the Power of People, with Special Guest Samantha Irwin
|
Nov 15, 2022 |
|
STEM Education and the Leaders of Tomorrow with Special Guest Dave Tarnoff
|
Nov 08, 2022 |
|
Nimble Leadership = Strong Cultures with Special Guest Marty Strong
|
Nov 01, 2022 |
|
Management vs Leadership: with Special Guest Rich Levene
|
Oct 25, 2022 |
|
Brand Love & Why it's Important to Your Business with Special Guest Dr. Aaron Ahuvia
|
Oct 18, 2022 |
|
Customer Relationship & Repair with Special Guest Lynn Whitbeck
|
Oct 11, 2022 |
|
Culture That Rocks with Special Guest Jim Knight
|
Oct 04, 2022 |
|
How to Lead Teams Where Everyone Wins: with Special Guest Tony Chatman
|
Sep 27, 2022 |
|
Leading a Heart-based Culture with Special Guest Wade Thomas
|
Sep 20, 2022 |
|
Dare to Dream: Creating an Innovative Culture.
|
Sep 13, 2022 |
|
Calming Upset People in 90 seconds or Less : Skills We All Need.
|
Sep 06, 2022 |
|
Customering: There Are No Markets, Only Customers.
|
Aug 30, 2022 |
|
The Challenges of Leading Todays Remote Teams .
|
Aug 23, 2022 |
|
Creating a Community of Customers Experience Champions
|
Aug 16, 2022 |
|
This Week Tacey Answers Listeners Questions
|
Aug 09, 2022 |
|
Customer Experience Through the Spoken Word!
|
Aug 02, 2022 |
|
Comedy as a Business is No Joke!
|
Jul 26, 2022 |
|
"You're a Leader, Now What? A Guide to the First 100 Days!"
|
Jul 19, 2022 |
|
The Journey to College Navigated With Trust!
|
Jul 12, 2022 |
|
Creating Authentic Messaging That Sells!
|
Jul 05, 2022 |
|
Customer Service, Compassion & Support during the Grief Process!
|
Jun 28, 2022 |
|
Building Your Audience & Email List
|
Jun 21, 2022 |
|
Cultivating Relationships with Compassion & Curiosity
|
Jun 14, 2022 |
|
Shaping Your Business & Community to the Customers Wants & Needs
|
Jun 07, 2022 |
|
Replay: How Kindness and Authenticity Wins Sales with Meg Leoni Director of Sales at DressUp
|
May 31, 2022 |
|
Replay with Erin King: Using Educated Risk To Keep Moving Forward
|
May 24, 2022 |
|
Replay with Lisa DiNoto Glassner: The Importance of the Customer Experience
|
May 17, 2022 |
|
Building a Customer Experience Through Their Story
|
May 10, 2022 |
|
Simplifying Customer Journey Mapping
|
May 03, 2022 |
|
Supporting Your Team from Hiring Onward
|
Apr 26, 2022 |
|
Third Eye Comics are Super Heroes in Customer Service!
|
Apr 19, 2022 |
|
8 Foundational Pieces to a Sustainable Business!
|
Apr 12, 2022 |
|
Business Events Don’t Have To Be Boring!
|
Apr 05, 2022 |
|
How Creative Service Providers Can Utilize the Customer Journey
|
Mar 29, 2022 |
|
Brand Clarity To Best Serve Your Ideal Customers
|
Mar 22, 2022 |
|
Importance of Customer Journey Mapping
|
Mar 15, 2022 |
|
The What, Why and How behind Your Brand Voice
|
Mar 08, 2022 |
|
Building Your Business Around Your Community's Needs
|
Mar 01, 2022 |
|
Open Wide and Let's Have Some Fun!
|
Feb 22, 2022 |
|
Writing For The Reader Experience
|
Feb 15, 2022 |
|
Leadership, Mentorship and How They Affect Customer Service
|
Feb 08, 2022 |
|
A Dog's Life: Exercise, Mental Stimulation & Socialization.
|
Feb 01, 2022 |
|
Creating Magical Customer Experiences Through The World of Magic
|
Jan 25, 2022 |
|
Better Customer Service Starts With Better Leadership
|
Jan 18, 2022 |
|
Empowering Your Team To Deliver a Magical Experience
|
Jan 11, 2022 |
|
Leadership Requires the Ultimate Customer Service
|
Jan 04, 2022 |
|
Keeping The Human Touch in Your Webinars.
|
Dec 28, 2021 |
|
Investing in Your Team IS investing in Your Business
|
Dec 21, 2021 |
|
Customer Service For the Blind & Visually Impaired
|
Dec 14, 2021 |
|
Increasing Customer Engagement: Going Beyond the Sale
|
Dec 07, 2021 |
|
Hospitality, it's More Than an Industry, it's Customer Service
|
Nov 30, 2021 |
|
Giving at Work, Not Just For The Holiday Season
|
Nov 23, 2021 |
|
Care & Compassion Through Customer Service
|
Nov 16, 2021 |
|
Customer Service in The Moving Industry Part 2
|
Nov 09, 2021 |
|
The Moving Experience and Is There Any Customer Service in That Industry
|
Nov 02, 2021 |
|
Understanding Personality Types to Improve Customer Service
|
Oct 26, 2021 |
|
21 Keys to Business Communication
|
Oct 19, 2021 |
|
From Basic to Crisis Communications, It All Matters!
|
Oct 12, 2021 |
|
WOW Your Customers & Stand Out From The Crowd
|
Oct 05, 2021 |
|
Pharmacists: It's About More Than Dispensing Drugs.
|
Sep 28, 2021 |
|
Customer Service Makes the Difference in Real Estate
|
Sep 21, 2021 |
|
Aligning With Brands that Share your Values
|
Sep 14, 2021 |
|
Travel Industry is Built on Customer Service
|
Sep 07, 2021 |
|
Customer Experience Excellence from South Africa
|
Aug 31, 2021 |
|
Poutine, Entertainment and Pouring Back into the Community
|
Aug 24, 2021 |
|
Challenges to Mental Wellness as an Entrepreneur
|
Aug 17, 2021 |
|
You & Your Pet Deserve the Best Customer Service Experience
|
Aug 10, 2021 |
|
Simplify Your Sales Processes
|
Aug 03, 2021 |
|
35 years of Amazing Customer Experiences
|
Jul 27, 2021 |
|
Kindness and Authenticity Wins Sales
|
Jul 20, 2021 |
|
The User Experience and How it Effects Our Digital Lives
|
Jul 13, 2021 |
|
Framing Language to Best Service Your Customers
|
Jul 06, 2021 |
|
Using Theatrical Storytelling to Enhance the Customer Experience.
|
Jun 29, 2021 |
|
Media Relations - Why It's Important To Your Brand
|
Jun 22, 2021 |
|
Delivering Amazing Customer Service on the Clubhouse App
|
Jun 15, 2021 |
|
Using Educated Risk to Keep Moving Forward!
|
Jun 08, 2021 |
|
Your Brand Is More Than Your Logo
|
Jun 01, 2021 |
|
The Importance of the Customer Experience
|
Jun 01, 2021 |
|
Growing Community Authentically
|
Jun 01, 2021 |
|
Customers First Trailer
|
May 22, 2021 |