The Customer Experience Podcast
By Sullivan & Stanley
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Category: Business
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Episodes: 7
Description
The Customer Experience Podcast is a UK podcast from Sullivan & Stanley hosted by its Chief Customer Experience Officer, Emma Dark.
By uncovering stories of disruption and innovation from business leaders at the top of their game, who live and breathe all things customer. From strategy to execution, we will bring to life real stories of how to drive customer centricity within your organisation and deliver successful customer change.
| Episode | Date |
|---|---|
|
Customer Experience is not a waste - with Kate Birtles from Biffa
|
Mar 31, 2022 |
|
The Customer Experience Podcast | How WHSmith Led Digitalisation in the Retail Industry
|
Feb 16, 2022 |
|
'The Digital Divide' with Emma Dark and Andrew Clayton
|
Dec 22, 2021 |
|
'Tel-co to Tech-Co' - The journey to digital with Amy Farrer
|
Sep 20, 2021 |
|
3: Big Data, Big Hype or Big Opportunity? with Specsavers' Helen Mannion
|
Aug 25, 2021 |
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2: When do chatbots become mainstream? With Mark Billingham
|
Aug 11, 2021 |
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1: Humanising Customer Experience in a world of Tech - with Sharon Boyd
|
Aug 03, 2021 |