Whats Best For The Patient Is Best For Business
By Jerry Durham
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Category: Management
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Subscribers: 2
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Episodes: 158
Description
The podcast to help Healthcare and Physio Practice owners who want growth, scalability and financial performance in their businesses! The focus here is on connecting together all the touch points in the business to create Patient Success!
| Episode | Date |
|---|---|
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CJ Morrow - PT and AI... its ready, are you?!
|
Dec 09, 2025 |
|
Dr. Katie O'Bright - Primary Care PT
|
Dec 02, 2025 |
|
PPS 2025 Recap: PAUL SINGH
|
Nov 26, 2025 |
|
How the Patient Journey Really Starts (Hint: Not in the Treatment Room)
|
Nov 12, 2025 |
|
WE'RE TWO WEEKS FROM PPS 2025!! Here's Your Pre-Conference Playbook… Presentation Previews from Lindsey & Rich Kenny, Paul Singh, and Stephen Rapposelli & Matt Phifer
|
Nov 04, 2025 |
|
Start with the PROBLEM, Not the TECH!! Talking High Level AI with Healthcare Technologist Julia Zhou
|
Oct 28, 2025 |
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YOU HAVEN’T FIGURED OUT How To Get People Who Need Your Help Into Your Office… April Oury Will Tell You Why!!
|
Oct 21, 2025 |
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The PT/Client Relationship Is Your GOLDEN TICKET… START LEVERAGING IT!! Interview with the LASO Wellness Leadership Team
|
Oct 14, 2025 |
|
The $420 BILLION MSK PROBLEM… and the Patient-Centric Solution!! Interview with Lissa Taitano, Director of Clinical Operations for Livara Health
|
Oct 07, 2025 |
|
DON’T MISS IT!! Here’s Your PPS 2025 Pre-Conference Playbook… Presentation Previews from Lindsey & Rich Kenny, Paul Singh, and Stephen Rapposelli & Matt Phifer
|
Sep 30, 2025 |
|
Transparency in Compensation could SAVE YOUR PRACTICE!! Interview with Jason Wambold, MSPT, VP of Operations at OnusOne
|
Sep 23, 2025 |
|
Want more conversions? GET BETTER LEADS!! A Medical Marketing Masterclass with Seth Turnoff from Custom Medical Marketing
|
Sep 16, 2025 |
|
CMS 2026 PROPOSAL: Pay Cut or Payday? Interview with Billing Expert Rick Gawenda, PT
|
Sep 09, 2025 |
|
COLLABORATION is the New Currency: PTs, Physicians, and Policy!! Interview with Angela Diaz and Dana Strauss
|
Sep 02, 2025 |
|
FUTURE-PROOF YOUR PT PRACTICE… The Data Metrics and Partnerships You Need Now!! Interview with TailorCare’s Angela Diaz
|
Aug 26, 2025 |
|
PATIENT ENGAGEMENT = More Completed Plans of Care… HERE’S How to Improve It! Interview with Omada Health’s Todd Norwood, DPT
|
Aug 19, 2025 |
|
What Culture Are You Creating? BUSINESS MASTERCLASS with Dr. Monique Caruth
|
Aug 12, 2025 |
|
Improved Patient Compliance = EVERYBODY WINS!! Interview with EverEx’s Alex Chan Yoon and Ellen Morello
|
Aug 05, 2025 |
|
It’s a $50 BILLION Problem, and EVERYBODY Can Win!! Interview with OneStep’s Patrick Tarnowski, PT, MBA
|
Jul 29, 2025 |
|
YOU CAN’T SCALE CHAOS!! What You NEED to Understand About Your Growing Practice… Interview with Executive Coach Steve Allred
|
Jul 22, 2025 |
|
AI WILL REPLACE YOU… Here’s EXACTLY What to Do About It!! Recap: The Future of Rehab Therapy Summit
|
Jul 15, 2025 |
|
CONTROL THE CONVERSATION by Doing THIS During Patient Phone Calls!! Front Desk Selling Series Part 2
|
Jul 08, 2025 |
|
THE #1 THING Your Front Desk NEEDS TO BE DOING During Phone Calls With Potential Patients
|
Jul 01, 2025 |
|
The $1.35 BILLION PT Market Everyone Ignores… and How to GET IN ON IT!! Interview with Matt Byrne (FIGUR8)
|
Jun 24, 2025 |
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YOU NEED TO UNDERSTAND THIS Before Using AI Voice Agents in Your Practice’s Pre-arrival Process
|
Jun 17, 2025 |
|
RIZING TIDE… A HUGE solution to the HIRING problems in PHYSICAL THERAPY
|
Jun 10, 2025 |
|
The Shortcut to Better Sales Calls… QUALIFY Your Leads First!! Interview Pt. 3 of 3 with Eddie Ernst
|
Jun 03, 2025 |
|
Stop Overselling! Talk Less… CLOSE MORE!! Interview Pt. 2 of 3 With Eddie Ernst
|
May 27, 2025 |
|
Stop Selling Outcomes… Do THIS Instead! Interview Part 1 of 3 With Eddie Ernst
|
May 22, 2025 |
|
The $1 TRILLION OPPORTUNITY GAP in Women’s Health… And What To Do About It! Interview with Rebeca Segraves, DPT
|
May 13, 2025 |
|
Meet a PT Working in the FUTURE! YOU NEED THIS INFO! Interview with Angela Diaz, PT, TailorCare
|
May 06, 2025 |
|
NEED-TO-KNOW Lessons For Starting a Practice… A BUSINESS MASTERCLASS! Interview With Lizzie Bellinger, DPT, Founder of Alliance Physical Therapy
|
Apr 29, 2025 |
|
Mobile PT Success… Meeting Loyal Patients WHERE THEY ARE! Interview With Dionne Middlebrooks, DPT, Founder of Reign PT & Wellness
|
Apr 22, 2025 |
|
It’s Not Just Bridging the Gap... It’s STRENGTHENING THE CONTINUUM! Interview with John Delucchi, DPT, CEO & Co-Founder of COACH!
|
Apr 15, 2025 |
|
Let’s Connect the Front Desk Work with the Providers: PATIENT SUCCESS Interview with Mark Kargela, DPT
|
Apr 08, 2025 |
|
100% ARRIVAL RATE, no reschedules, no waitlist, no cancel fees! Interview with Elliot Cleveland, DPT, Founder, The Movement Doctors
|
Apr 01, 2025 |
|
Your Finances In Your Practice… SHOULD LEAD THE WAY!! Interview with Keith Campagna, Chief Growth Officer, Accounted4
|
Mar 25, 2025 |
|
LET'S TALK SELLING, again, IN PHYSICAL THERAPY… my happy place! (part II) Interview with Biagio Mazza, DPT (and great sales guy)
|
Mar 20, 2025 |
|
LET’S TALK SELLING IN PHYSICAL THERAPY… my happy place! (Part I) Interview with Biagio Mazza, DPT (and great sales guy)
|
Mar 18, 2025 |
|
A Twitter post about WHAT'S BEST FOR PATIENTS leads to a podcast! Interview with Nick Hoopes, DPT
|
Mar 13, 2025 |
|
The people DOING THE WORK!! The Front Desk Team!! Interview with Hunter McWhorter, Front Desk DOER!
|
Mar 06, 2025 |
|
It was never about VISITS.. It's all about completed Plans Of Care - Interview with Anthony Maritato, PT
|
Feb 25, 2025 |
|
A Physical Therapist, A Business Owner, An Advocate.. and oh yea, A MOM! - Interview with Stephanie Weyrauch, PT, DPT
|
Jan 28, 2025 |
|
2025 is about...OPTIMIZE! Before you scale, Before you grow - Interview with Steven Allred, MBA, PT, Executive Coach
|
Jan 14, 2025 |
|
Doing What's Best For The Patient Can Benefit Everyone in the Business - Interview with Adam Buglio, OT, MBA Chief Revenue Officer, North Coast Medical
|
Dec 17, 2024 |
|
How Diagnostic Ultrasound Is Redefining Healthcare Delivery - Interview with Ryan Martin, DPT
|
Dec 10, 2024 |
|
From Owner to Seller To Consultant - What you need to know - Interview with Amit Gaglani PT, AG Management Consulting
|
Dec 10, 2024 |
|
The Financial Mindset Every Healthcare Business Owner Needs - Interview with Ron Allen, The Profitable Therapist
|
Nov 19, 2024 |
|
How Physical Therapists Can Lead in Value-Based Care - Interview with Dr. Dana Strauss
|
Nov 12, 2024 |
|
The Front Desk Sales Success Community - For the $100k Front Desk Salesperson
|
Nov 05, 2024 |
|
Revolutionizing the Front Desk Experience - A Conversation with Vicki List and Max Zietz of WelcomeWare
|
Oct 29, 2024 |
|
Celebrating 100 Episodes of What's Best for the Patient is Best for Business
|
Oct 22, 2024 |
|
Software Built for MORE Patient Engagement! Oh.. and RTM - Interview with Steven Coen, CEO of SaRa Health
|
Oct 15, 2024 |
|
Front Desk Sales In Ophthalmology.. Yes it works in ALL of healthcare - Interview with Chris Bonsall, VP of Revenue Generation, Navigate Patient Solutions
|
Oct 08, 2024 |
|
Building Interprofessional teams for Greater Patient Success in Healthcare - Interview with Tina Patel Gunaldo, PhD, DPT, MHS
|
Oct 01, 2024 |
|
Healthcare, Storytelling and Making an Impact - Interview with Adrian Miranda
|
Sep 24, 2024 |
|
Elevating the Role of PTAs in Healthcare - Interview with Jimmy Pacini
|
Sep 17, 2024 |
|
Building a Future for Independent PT Practices - Interview with Founder of CityPT, Andrew Shirk and Director of Business Operations, Puja Desai
|
Sep 10, 2024 |
|
Building a Thriving, Patient-Centered Healthcare Practice - Interview with Michael Silva
|
Sep 03, 2024 |
|
The Power of Leadership and Operational Excellence: A Conversation with John DeLucci
|
Aug 27, 2024 |
|
Making an Impact in Healthcare with AI - Interview with Pedro Teixeira, MD, PhD, Founder Prediction Health
|
Aug 20, 2024 |
|
Breaking the Mold: How Authenticity Leads to Better Patient Care - Interview with Speaker Coach, Dave James
|
Aug 13, 2024 |
|
Making the Switch From Reactive to Proactive Care - Interview with Dr. Rebekah Griffith, DPT - Part 2
|
Aug 08, 2024 |
|
The Power of Physical Therapy in Emergency Care - Interview with Dr. Rebekah Griffith, DPT - Part 1
|
Aug 06, 2024 |
|
The Postpartum Playbook: Financial Planning, Health Hacks, and Navigating New Motherhood - Interview with Dr. Amber Brown, DPT
|
Jul 30, 2024 |
|
Breaking Barriers in Women's Healthcare - Interview with Dr. Katherine Sylvester, DPT, Founder of Operation M.I.S.T
|
Jul 23, 2024 |
|
The Future is Today: Focusing on Making a Bigger Impact to Get Paid More with Dr. Rebeca Segraves
|
Jul 16, 2024 |
|
A Conversation About What Matters Most In Patient Success - Interview with Mike Studer, DPT, Educator and Author
|
Jul 09, 2024 |
|
AI for Physio Documentation and More! It’s So Easy - Interview with Yansen Zhou, Founder and CEO of Hippo Scribe
|
Jul 02, 2024 |
|
Software Integrating with Increased Physio Practice - Interview with Shreya Jagarlamudi, Co-Founder & CEO of Pledge Health
|
Jun 25, 2024 |
|
A Business Owner GROWING and DELIVERING Like Crazy! Interview with Josh Funk - Owner and Founder of Rehab2Performance
|
Jun 18, 2024 |
|
Intersection of Tech and the Patient as a Consumer: Physical Therapy Biz - Interview with Anang Chokshi. Forward looking and thinking PT!
|
Jun 11, 2024 |
|
The Future of Physical Therapy Practice: It’s in This Episode! - Interview with Alex Bendersky, Forward Looking and Thinking PT
|
Jun 04, 2024 |
|
Research Proven: GET UPSTREAM NOW! Your practice depends on it - Interview with Chris Bise, DPT, PhD
|
May 28, 2024 |
|
Getting Paid for the VALUE You Deliver. It’s Happening Today and YOU NEED TO GET ONBOARD! Interview with Dana Strauss
|
May 21, 2024 |
|
Direct to Employer: From the other side AND they want help! - Interview with Greg Sandler, Health Strategist
|
May 14, 2024 |
|
Living Upstream, Living in the Future, Proving the process for over a decade - Interview with Mike Eisenhart, DPT | ProActivity Founder
|
May 07, 2024 |
|
Going Direct to Employer: The Clinical (doing) Side: Part 3 - Interview with Zach Walston, DPT Clinical Lead of Second Door Health
|
Apr 30, 2024 |
|
Going Direct to Employer: What does it actually look like? PART 2 - Interview with Scott Hebert and Ryan Klepps, Founders of Second Door Health
|
Apr 25, 2024 |
|
Going Direct to Employer: The demand is insane! PART 1 - Interview with Scott Hebert, Ryan Klepps, Founders of Second Door Health
|
Apr 23, 2024 |
|
Talking Sales with a BILLION dollar sales trainer - Interview with April Shprintz
|
Apr 16, 2024 |
|
Exploring Entrepreneurial Success with Paul Singh
|
Nov 14, 2023 |
|
Kate and Jerry Show: Payment Methods Over Patient Care
|
Oct 24, 2023 |
|
Kate and Jerry Show Part 3: Foundations and Innovations
|
Oct 17, 2023 |
|
Kate and Jerry Show Part 2: A Slave to Healthcare and Debt
|
Oct 10, 2023 |
|
Kate and Jerry Show - Part 1: The Looming Corporatization of Healthcare.
|
Oct 03, 2023 |
|
Taking your license and moving upstream: More Impact, More Money - Interview with Dr Ryan Smith, PT
|
Sep 19, 2023 |
|
Broaden Your Reach in Your Community - The MS Therapist Toolkit with Dr. Gretchen Hawley, PT
|
Sep 05, 2023 |
|
How Do You Measure Front Desk Success? With Mike Major, PT
|
Aug 22, 2023 |
|
Growing A Successful PT Business Focused On Client Experience with Zach Smith, PT, DPT
|
Aug 08, 2023 |
|
Finding the GREATEST Potential In Your Healthcare Practice
|
Jul 25, 2023 |
|
Metrics That Matter For Practice Success (And Why You Need Them) with Mike Major, Physio and Founder of ClinicDash
|
Jul 11, 2023 |
|
Courageous Leadership.. it's HARD
|
Jun 27, 2023 |
|
Relationships Over Transactions
|
Jun 13, 2023 |
|
Physical Therapy in the Maternity Ward with Dr. Rebeca Segraves, DPT
|
May 30, 2023 |
|
Physical Therapy in the Emergency Department with The ED DPT, Dr. Rebekah Griffith - Huge Impact, More Money!
|
May 16, 2023 |
|
Primary Care Physical Therapy with Katie O'Bright, DPT
|
May 02, 2023 |
|
Hear It From the Buyer with Dave Kittle
|
Apr 18, 2023 |
|
Today.. What You Need to Know! (Preparing Selling Your Practice)
|
Apr 04, 2023 |
|
In Network Physio.. REIMAGINED! with Anthony Maritato
|
Mar 28, 2023 |
|
The FUTURE of PT Practices is NOW! ..Keep The Value Flowing with Dr. Matt Shiver, DPT
|
Mar 21, 2023 |
|
Talking Arrivals With A PhD; The Science To Go With The Art - with Jason Sharpe, DPT, PhD
|
Mar 14, 2023 |
|
The 1 Thing You Must Do For Business Success (Countdown Series)
|
Mar 07, 2023 |
|
2 Things You Must Do To Increase Arrive Pay and Stay (Countdown Series)
|
Feb 28, 2023 |
|
The 3 Reasons You Have Cancels, Drop offs and No Shows (Countdown Series)
|
Feb 21, 2023 |
|
The 4 W's You Are Missing On Your New Patient Calls (Countdown Series)
|
Feb 14, 2023 |
|
5 Ways to Make Sure New Patient's DON'T Arrive (Countdown Series)
|
Feb 07, 2023 |
|
The Ujima Center with Dr. Lisa Van Hoose and Team | Action Takers Series
|
Sep 13, 2022 |
|
How To Set Up A Successful Sale Of Your Healthcare Practice with Dave Kittle | Action Takers Series with Dave Kittle
|
May 24, 2022 |
|
The HoneyBadger Project with Frank Benedetto | Action Takers Series
|
May 17, 2022 |
|
PT Connections with Chad Clark | Action Takers Series
|
May 10, 2022 |
|
Limitless Therapy and Wellness with Jordan Floyd | Action Takers Series
|
May 03, 2022 |
|
The Wrap Up! | The Art Of The First Phone Call Sell Part 8
|
Apr 26, 2022 |
|
Dealing with Price | The Art Of The First Phone Call Sell Part 7
|
Apr 19, 2022 |
|
Selling An Expert VS A Commodity | The Art Of The First Phone Call Sell Part 6
|
Apr 12, 2022 |
|
Sell The Journey VS The Outcome | The Art Of The First Phone Call Sell Part 5
|
Apr 05, 2022 |
|
Master The Start Of Every New Patient Call | The Art Of The First Phone Call Sell Part 4
|
Mar 29, 2022 |
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The Art Of The First Phone Call Sell Part 3B
|
Mar 22, 2022 |
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The Art Of The First Phone Call Sell Part 3
|
Mar 15, 2022 |
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The Art Of The First Phone Call Sell Part 2
|
Mar 08, 2022 |
|
The Art Of The First Phone Call Sell Part 1
|
Mar 01, 2022 |
|
There is No Script Front Desk 5 Step Intake (Sales Process)
|
Feb 22, 2022 |
|
Art & Science Of Selling in Healthcare Series: The Three Sales Cycles In Your Practice
|
Feb 15, 2022 |
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Art & Science Of Selling in Healthcare Series: Art and Science Defined
|
Feb 08, 2022 |
|
Art & Science Of Selling in Healthcare Series: Overview
|
Feb 01, 2022 |
|
Doing it! AND Helping Others Get It Done! with Dr. Monique J. Caruth, PT, DPT ( Caruth Staffing Agency) Part 2
|
Oct 12, 2021 |
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Doing it! AND Helping Others Get It Done! with Dr. Monique J. Caruth, PT, DPT ( Caruth Staffing Agency) Part 1
|
Oct 05, 2021 |
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Doing it! AND Helping Others Get It Done! with Dr J. Martin, DPT Dr. Danelle Dickson, DPT ( black female foundation ) Part 2
|
Sep 28, 2021 |
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Doing it! AND Helping Others Get It Done! with Dr J. Martin, DPT Dr. Danelle Dickson, DPT ( black female foundation ) Part 1
|
Sep 21, 2021 |
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Doing it! AND Helping Others Get It Done! with Dr Danny Matta, DPT (PT BIZ) PART 2
|
Sep 07, 2021 |
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Doing it! AND Helping Others Get It Done! with Dr Danny Matta, DPT (PT BIZ) PART 1
|
Aug 31, 2021 |
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Doing it! AND Helping Others Get It Done! with Dr. Sarah Haran,DPT Dr. Kate Blankshain, DPT (FULL DRAW CONSULTING)
|
Aug 24, 2021 |
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Doing it! AND Helping Others Get It Done! with Dr. Ashley Johnson, DPT (DOC JAY) Part 2
|
Aug 17, 2021 |
|
Doing it! AND Helping Others Get It Done! with Dr. Ashley Johnson, DPT (DOC JAY) Part 1
|
Aug 10, 2021 |
|
THE MAP TO THE GOLDMINE: Recap of last 20 episodes!
|
Aug 03, 2021 |
|
More Money In your practice, with NO New Marketing! (Fix Your Leaky Bucket)
|
Jul 27, 2021 |
|
Why the only focus is ARRIVE, PAY and STAY
|
Jul 20, 2021 |
|
Why you must be a problem solver BEFORE they even schedule!
|
Jul 13, 2021 |
|
The 3 objectives to increase first visit arrivals!
|
Jul 06, 2021 |
|
Owning every New Patient conversation: The TRIPLE A
|
Jun 29, 2021 |
|
FDUTE: Fear, Doubt, Uncertainty, Trust, Expectations
|
Jun 22, 2021 |
|
7 Attributes Of A Great Front Desk Sales Person
|
Jun 15, 2021 |
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The 3 Roles Of Your Front Desk
|
Jun 08, 2021 |
|
THE 4 PHASES OF YOUR PATIENT’S LIFECYCLE
|
Jun 01, 2021 |
|
YOUR PATIENT LIFECYCLE: THE FOUNDATION FOR SUCCESS
|
May 25, 2021 |
|
YOU CONTROL THE PROCESS...NOT THE OUTCOME!!
|
May 18, 2021 |
|
YOUR TEMPLATE FOR 1ST PHONE CALL SUCCESS
|
May 04, 2021 |
|
4 THINGS YOU MUST DO ON ALL NEW PATIENT CALLS
|
May 04, 2021 |
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3 THINGS ALL (POTENTIAL) NEW PATIENTS WANT
|
May 04, 2021 |
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THE 2 QUESTIONS YOU MUST ANSWER AFTER ALL NEW PATIENT CALLS
|
May 04, 2021 |
|
YOU DON'T NEED MORE NEW PATIENTS!
|
May 04, 2021 |
|
BET YOU DIDN'T KNOW THIS!!
|
May 04, 2021 |
|
WHERE IS JERRY SPENDING HIS TIME, MONEY AND ENERGY?
|
May 04, 2021 |
|
WHY DO I, DO THIS WORK?!
|
May 04, 2021 |
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WHAT DOES SUCCESS LOOK LIKE?
|
May 04, 2021 |
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WHAT YOU NEED TO KNOW! Part 2
|
May 04, 2021 |
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WHAT YOU NEED TO KNOW!
|
May 04, 2021 |
|
Trailer
|
Apr 28, 2021 |