Now Brands Talk

By Ada Support

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Image by Ada Support

Category: Marketing

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Episodes: 28

Description

Now Brands Talk is a show for leaders who want to close the brand interaction gap and bridge that tricky divide between brands and the people who love them. Our core belief is that brands are only as good as how they interact. To earn favor and build trust, brands must be continuously available, completely consistent, and always helpful, no matter when or where an interaction takes place. Each episode of Now Brands Talk features a conversation with a trail-blazing leader about connecting people with the brands they love. Join our conversation!

Episode Date
Season 1 Finale: 3 Themes We Learned from 26 Episodes
Nov 09, 2022
The Relationship Between Sales and Customer Success
Oct 25, 2022
The Crossover Between Brand and Customer Experience
Oct 11, 2022
3 Main Takeaways About the Next Chapter of CX
Sep 27, 2022
Designing the Customer Experience of the Future
Sep 15, 2022
Bridging the Language Gap with Industry Specific Offerings
Aug 30, 2022
The Profitability of an Excellent Agent Experience
Aug 16, 2022
Tailoring Experiences For Different Customer Segments
Aug 02, 2022
A Sweet Take on Automation vs Human Connection
Jul 19, 2022
How to Gracefully Navigate CX Software Change Management
Jul 05, 2022
Customer Experience: Transaction vs Relationship
Jun 21, 2022
Brand Interactions That Help Companies Scale
Jun 07, 2022
CX Leaders Share Best & Worst Brand Interactions
May 24, 2022
How to Measure Brand Impact to Drive Revenue
May 10, 2022
How to Build a Cross-Functional Content Ecosystem
Apr 26, 2022
Diminishing Marginal Utility: Detrimental CX
Apr 12, 2022
What CX and EX Can Learn From Each Other
Mar 29, 2022
Digital Transformation: Before, During, and After
Mar 15, 2022
3 Types of Data for Good CX Decisions
Mar 01, 2022
Leveraging Employee Insights For Customer Care
Feb 15, 2022
Building a Community with Authentic Customer Relationships
Feb 01, 2022
Creating Tight Alignment between Sales & Marketing
Jan 18, 2022
Tackling Customer Experience Globally, Remotely, and Asynchronously
Jan 04, 2022
Fostering Customer Loyalty with Privacy & Personalization
Dec 21, 2021
How to Build Long-Term Relationships with Customers
Dec 07, 2021
Reducing Churn: How to Fix a Leaky Bucket
Nov 23, 2021
Scaling CX with Automation & Agents
Nov 09, 2021
Introducing… Now Brands Talk: Conversations with CX Leaders
Oct 04, 2021