The Digital Restaurant

By Carl Orsbourn

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Image by Carl Orsbourn

Category: Management

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Episodes: 111

Description

The latest on technology affecting the restaurant industry - for better and for worse.


Episode Date
Beware, Be Kind of Viral Influencers
Aug 18, 2025
AEO is the new SEO: How AI is rewriting the digital playbook
Jul 21, 2025
Who sells $1 Billion of Ads to Restaurants?
Jun 23, 2025
Rethinking the Restaurant Tech Stack
Jun 09, 2025
Will Autolane be the future for pickup?
May 26, 2025
Who wins the Super App Race? - with Guest Host Alayna Sullivan
May 12, 2025
From Smart Kitchens to Smart Menus with Guest Host Jason Berkowtiz
Apr 28, 2025
How will Tariffs affect Restaurants? - with Guest Host Deborah Matteliano from AWS
Apr 14, 2025
Is Bolt Coming for Uber in America? - with Guest Host Yaro Tsyhanenko
Mar 31, 2025
Are Restaurants Getting Tired of Tech? - with Guest Host Bernadette Heier
Mar 17, 2025
Just Eat, Just Sold - The Global Marketplace Consolidation Continues
Mar 03, 2025
Why does Yum want to own the tech stack - with guest host Cijoy Olickal
Feb 17, 2025
Our 100th episode, one host down but Chain of Thought Reasoning top of mind
Feb 06, 2025
The 2025 Prediction Show
Jan 13, 2025
Tony Delivers takes on the marketplaces
Dec 30, 2024
Data, Data Everywhere...Are Restaurants Finally Ready to Use It?
Dec 16, 2024
Are Restaurants Ready to Lead with AI?
Dec 02, 2024
Why Wonder Brought Grubhub
Nov 18, 2024
Doordash hits profitability while TGI's hits Ch. 11
Nov 04, 2024
What Can Restaurants Learn from Retail?
Oct 21, 2024
Is Delivery A Luxury? Or A Public Service?
Oct 07, 2024
How To Do Delivery Better - According To Your Customers
Sep 23, 2024
What Can Restaurants Learn from Travel Loyalty?
Sep 09, 2024
What will Brian Niccol take from Chipotle to Starbucks?
Aug 27, 2024
Will restaurant traffic ever grow again?
Aug 12, 2024
What can restaurants learn from the Crowdstrike crisis?
Jul 29, 2024
Will dashboard dining take off?
Jul 15, 2024
Will Local Kitchens succeed where others have failed?
Jul 01, 2024
Can music makeup the shortfall in restaurant sales in 2024?
Jun 17, 2024
Is restaurant delivery dying? It's for sure matured into the late stage partnerships world.
Jun 03, 2024
How will junk fee legislation affect food delivery?
May 20, 2024
Unlocking the Deficiencies of Delivery with Travis Kalanick at the Food on Demand conference
May 13, 2024
What can we learn from the struggles at Starbucks?
May 06, 2024
Why do guests prefer ordering direct for pickup?
Apr 22, 2024
Alternative Strategies to Growing your Digital Sales w/ James Buell from World of Beer Bar & Kitchen
Apr 15, 2024
Will driverless deliveries reduce prices?
Apr 08, 2024
Inclusive Innovation: Lauren Fernandez Ushers a New Era for Women and Minority Entrepreneurs in Dining
Apr 02, 2024
Will AI take 10%-40% of restaurant jobs?
Mar 26, 2024
The Restaurant of the Future - A Panel at Cornell University
Mar 15, 2024
Is 100% digital good for guests?
Mar 10, 2024
How to make Food Safety Easier through Tech - with Christine Schindler of Pathspot
Mar 05, 2024
Restaurants platforms - are chains going to follow the hotel model?
Feb 26, 2024
Sizzling Success: Culinary Content Giants Mike Duffy and Matt Holloway Serve Up a Digital Marketing Feast
Feb 20, 2024
How is spatial computing going to affect restaurants?
Feb 12, 2024
Revolutionizing Pizza Delivery: Stellar Pizza's Robotic Trucks Speed into the Future
Feb 06, 2024
Will the Rabbit R1 impact restaurants?
Jan 29, 2024
Holistic Technology: Build Digital Ecosystems for Growth - An Investor's Perspective with Anand Gala
Jan 22, 2024
Drone Delivery Is Happening Now
Jan 15, 2024
DISRUPT YOURSELF: Building the Future of Restaurants with Digitally Native Brands at Dom Food Group
Jan 09, 2024
What is set to have an amazing 2024?
Jan 01, 2024
Be Guest Centric: Shake Shack's Art of Merging Hospitality with Digital Integration
Dec 26, 2023
Masters of the F&B Universe (F&B tech leaders reflect on 2023 and forecast 2024)
Dec 18, 2023
Grow Topline: Virtual Restaurants and their untapped potential
Dec 12, 2023
The Ghost Kitchen Pivot, The Blurring of FoH & BoH and why should restaurants keep an eye on Walmart.
Dec 04, 2023
Optimizing Throughput: Unlocking Restaurant Complexities and Innovations with Robin Robison at Modern Market Eatery
Nov 28, 2023
Vegetarian Automation, The End of Lunch and Meyer’s not Qu’ing his investment into Qu
Nov 20, 2023
Mine Data: Mastering the Art of Data in the Restaurant Industry with Andrew Smith of Savory Fund
Nov 14, 2023
Unpacking DoorDash's Tipping Policy & Exploring Tech Advances in Wingstop and Starbucks
Nov 06, 2023
Convert Fans: Driving first party channel success with Slutty Vegan
Oct 31, 2023
Cyberattacks, a $14M investment into MoonBowls and which restaurants top the off-prem satisfaction report?
Oct 23, 2023
Be Found: Behind the Success of Home State on DoorDash
Oct 17, 2023
Wonder buys an apron, How Amazon's anti-trust suit affects restaurants and a $24M Blackbird Boost
Oct 09, 2023
What triggers loyal guests? Why stored value matters? And a Panda is getting sold in Asia
Sep 25, 2023
Voice AI, Mobile pick up lanes and getting Phygital with the Tillster Report
Sep 11, 2023
Generative AI cookies, Catering & Pizza Vending on the rise, and Deliveroo merges fulfilment channels
Aug 28, 2023
Dine in is out at McDonalds, The Losers of the Mr Beast Fight and GoTab adds $18M to the check
Aug 14, 2023
How inflation is impacting loyalty, Is big-tech stifling innovation and how is automation helping Sweetgreen see a 5 point hike in margins
Jul 31, 2023
Delivery Math, Avocado Peeling and Domino's join the marketplace party
Jul 17, 2023
Doordash unveils new app updates and pay changes
Jul 03, 2023
Nextbite’s next chapter, More layoffs in restaurant tech and Netflix has a pop-up in LA
Jun 19, 2023
The QR code is dead?, are Ghost Kitchens dying? And are Virtual Brands are on their last legs?
Jun 05, 2023
Underground deliveries, Sweetgreen's got Spycy and what is your loyalty program costing you?
May 22, 2023
Food on Demand takeaways, DoorDash price parity, and Meredith is heading to Hollywood
May 08, 2023
Dominos in car ordering, what stood out at RLC & NCR's cyber security attack
Apr 24, 2023
Tortoise robots, How Gen Z is eating and how do the delivery app algorithms work?
Apr 10, 2023
Pay with your Palm at Panera Bread, Customizable tech-forward stirfrying, and DoorDash accepting cash
Mar 27, 2023
BurgerFi's flying into new technology, Shef's nationwide expansion, and Olo's restaurant of the future
Mar 13, 2023
Photographic AI, Doordash results and Toast continues the acquisition spree
Feb 27, 2023
Couch Dining made easier with Roku & why independents should be excited for the Google/Toast deal
Feb 13, 2023
Starbucks doubling down on delivery, Smart cooler doors and pizza subscription vlogs
Jan 30, 2023
ChatGPT's role in restaurants, Chilis says no to robots and Wondering what Wonder does next?
Jan 16, 2023
Our Predictions for 2023 and how successful were our predictions from 2022?
Jan 02, 2023
A $1.2 Billion Gorilla, McDonalds app test results, and do higher tips equal to faster deliveries?
Dec 19, 2022
Domino's goes electric, Shake Shack's bullish on delivery and a billion guest sentiment data points
Dec 05, 2022
Burgerflation, Subway Smart Fridges and mixed news for marketplaces
Nov 21, 2022
Delco model adoption, Rain clouds at Cloud and an NFT Marketplace
Nov 07, 2022
Kroger Acquires Alberton's...What Does It Mean for Restaurants?
Oct 24, 2022
First Party Ordering improves the customer experience
Oct 10, 2022
Where automation really matters most - right now.
Sep 26, 2022
More virtual restaurants than physical?
Sep 12, 2022
Which restaurants are winning through the labor crisis?
Aug 29, 2022
Doordash into virtual brands, 7-Eleven acquires Skipcart and Wendy's slows Reef expansion
Aug 15, 2022
Secret Menus, Instagram Maps & Restaurant Hiring Slowdown?
Aug 01, 2022
Vertiports, Rest Tech Layoffs and Amazon back in the Restaurant Game?
Jul 18, 2022
30-minute free online ordering, QR Code Menus' future, and a restaurant lowering their prices?
Jul 04, 2022
Panera's digital-only restaurant, Underground delivery, and is sous vide the answer to virtual brand success.
Jun 20, 2022
Doordash data on 1PD adoption, what drives customers mad about delivery and a virtual brand marketplace.
Jun 06, 2022
Why 41% of independent restaurants are using virtual brands, False Bananas and food supply challenges, Toast trends and Wow Bao's Bao Bucks.
May 23, 2022
Chipotle, Chick Fil-A, and Panera sees 60-70% orders through their direct channel
May 09, 2022
Just Eat selling Grubhub, Choco funding Bored Apes and more
Apr 25, 2022
The investment in Food Tech keeps coming, Chipotle's use of RFIDs and the latest on labor
Apr 11, 2022
DineBrands believes in virtual brands, the new stands of the drive-thru, and the dangers of 'to-go' packaging
Mar 28, 2022
No More Restaurant Revitalization Fund and more
Mar 15, 2022
New home portals, Olo buys Omnivore, and the Toast CEO says restaurants can do more with less
Feb 28, 2022
Mondelez snack insights, Ronald McDonald NFTs, and DoorDash the bank
Feb 14, 2022
Domino's tipping their customers, Double Dash innovation, and Why does no-one talk about Google in the Restaurant ordering space
Feb 07, 2022
NextGen mailboxes, restaurant-in-a-box robotics, and is TikTok Kitchens over before it even began?
Jan 31, 2022
The ClusterTruck scaling strategy, GoPuff goes proprietary, and Muncho's 7-minute pizza delivery
Jan 24, 2022
Urbanization strategies, Beijing Olympic Robotics, and what intrigued us most in CES
Jan 17, 2022
Half of US Consumers are now using meal delivery and Domino's are helping independent restaurants
Jan 10, 2022
Our 2022 Predictions
Dec 27, 2021